Form #2 Form #2 Support Staff Focus Group Discussion Guide

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Form Approved
OMB No. 0935-XXXX
Exp. Date XX/XX/20XX

Attachment D)

Support Staff Focus Group Discussion Guide

As part of this feasibility study, leaflets and posters advertising patient guides developed through the Effective Health Care (EHC) Program were displayed and made available in the clinic. The aim of this focus group discussion is to determine if the promotion of the guides affected your workflow and to obtain feedback on the display of the promotional materials that could have enhanced their visibility and accessibility.

1. In your opinion, did the location of the leaflets/posters provide easy accessibility for patients visiting the clinic?

2. Did the location/display of the leaflets interfere in any way with your workflow/activities?

3. Did you receive any requests for help concerning the instructions on the leaflets/posters?

4. Did you receive any requests for help on texting?

5. Did you receive any requests for help in any other matter related to this project?

6. Did you receive any requests for information regarding the content of the leaflets/posters?

7. Did you receive any requests for hard copies of the materials publicized in the leaflets/posters?

8. Did you actively promote the materials publicized in the leaflets/posters (e.g., by giving out leaflets/showing the poster to patients)?

9. Based on your experience/knowledge of this clinic’s patient population, what is your opinion of the promotion and dissemination methods used in this feasibility study? What could have been done differently to improve the disseminations of the guides?

Public reporting burden for this collection of information is estimated to average 45 minutes per response, the estimated time required to complete the survey. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: AHRQ Reports Clearance Officer Attention: PRA, Paperwork Reduction Project (0935-XXXX) AHRQ, 540 Gaither Road, Room # 5036, Rockville, MD 20850.