The NFIP claims appeals process
establishes a formal mechanism to allow policyholders to apepal the
decisions of any insurance agent, adjuster, insurance company, or
any FEMA employee or contractor, in cases or unsatisfactory
decisions on claims, proof of loss, and loss estimates. The
respondents are required to submit written appeals in writing
stating the basis for their appeal and submit supporting
documentation including a copy of the insurer's written denail, in
whole or in part, of claims.
This collection has an
adjustment increase in burden hours due to the number of estimated
appeals that will be received to FEMA for processing. The program
office also determine that there will be an annual cost to
respondents for mailing appeals (postage) to FEMA for review.
Therefore a program cost was estimated for this collection of
information.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.