Form 1 AREWare customer/user satisfaction

CAREWare Users, 

We are sending you this quick survey to help us plan important CAREWare upgrades. Thanks for your participation; it will really help our decision­
making process. We are also trying this out to see if posting these surveys is an effective way of obtaining quick and representative input from you! 

1. For a variety of reasons, including cost, complexity of maintaining and the availability of
alternatives, we are retiring the Store and Forward (S&F) feature in CAREWare in the
coming months. Do you currently use S&F?

j Yes
k
l
m
n
j No
k
l
m
n

j I don't know
k
l
m
n

Public Burden Statement: An agency may not conduct or sponsor, and a person is not required to
respond to, a collection of information unless it displays a currently valid OMB control number. The
OMB control number for this project is 0915-0212. Public reporting burden for this collection of
information is estimated to average 0.16 hours per response, including the time for reviewing
instructions, searching existing data sources, and completing and reviewing the collection of
information. Send comments regarding this burden estimate or any other aspect of this collection of
information, including suggestions for reducing this burden, to HRSA Reports Clearance Officer, 5600
Fishers Lane, Room 10-29, Rockville, Maryland, 20857.

2. How frequently do you use S&F?
j At least once a month
k
l
m
n

j Once every few months
k
l
m
n
j About once a year
k
l
m
n

j Other (please specify)
k
l
m
n

3. Are there specific reasons why you use S&F instead of the Provider Data Import (PDI)?
5
6  

4. On which operating systems do you run the CAREWare Client tier application? (Enter all
that apply.)
c Windows 2000
d
e
f
g
c Windows XP
d
e
f
g

c Windows Vista
d
e
f
g
c Windows 7
d
e
f
g
c Windows 8
d
e
f
g

c Other (please specify)
d
e
f
g

5. Which build of CAREWare do you use? You can find this information by typing Ctrl+I
within CAREWare and reading the RW CAREWare Client Version number (as shown
below).
j Build 754
k
l
m
n

j A newer build distributed by jProg or the Help Desk
k
l
m
n
j A build older than 754 (please specify)
k
l
m
n

6. Can we contact you directly if we have a question about one of your responses?
j No
k
l
m
n

j Yes (please enter email address)
k
l
m
n

Thanks for completing this questionnaire!