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pdfNCVS-522(I)
(7/2008)
National Crime Victimization Survey
CAPI Classroom Training Guide
for NCVS Field Representatives
This document does not contain any Title 13 data or other Personally Identifiable Information. All
data are fictitious and any resemblance to actual data is coincidental. Consistent with Field
Division policy, any names referenced in practice interviews or other exercises are not meant to
refer to any actual businesses, schools, group quarters, or persons, especially any current or
former Census Bureau employees.
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Table of Contents
TABLE OF CONTENTS
Chapter
Title
Page
Instructions to the Trainer
i
1
Welcome and Introduction
1-1
2
Administrative Topics
2-1
3
Probing for Accuracy
3-1
4
Power of Persuasion
4-1
5
Case Management
5-1
6
ALMI TOI
6-1
7
Review of Self-study/Final Review Exercise
7-1
8
NCVS Concepts and Definitions
8-1
9
NCVS CAPI Instrument
9-1
Practice Exercise 1- Building a Household Roster
9-5
Practice Exercise 2 - Picking a New Household
Respondent
9-40
Practice Exercise 3 - Replacement Household
by Telephone
9-74
Practice Exercise 4 - Type A Noninterview
9-79
Practice Exercise 5 - Type B Noninterview
9-91
Practice Exercise 6 - Changing the Household
Respondent
9-101
Practice Exercise 7 - Selecting a New Reference
Person
9-107
Practice Exercise 8 - Re-entering a Case to
Complete Interview with Remaining Eligible
Household Members
9-154
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Table of Contents
TABLE OF CONTENTS
Chapter Title
9
Page
NCVS CAPI Instrument (Continued)
Practice Exercise 9 - Classifying an NCVS
Respondent as Type Z Noninterview
9-158
Practice Exercise 10 - Unduplication of Incidents
9-161
Practice Exercise 11 - Proxy Interview
9-182
Practice Exercise 12 - Quitting a Case at
Onset of Interview
9-208
Practice Exercise 13 - Incident of Rape
9-209
Practice Exercise 14 - Completing Table X
for Extra Units
9-243
Practice Exercise 15 - Series Incidents
9-254
Practice Exercise 16 - Adding an Incident
9-277
Practice Exercise 17 - Accessing the NCVS
CAPI Spanish Instrument
9-284
Practice Exercise 18 - Unscripted Paired
Practice Interview
9-288
10
Transmission of Work
10-1
11
Performance and Supervisory Topics
11-1
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Suggested Training Schedule
Suggested Training Schedule
Before your classroom training session begins, make sure that you read the AInstructions to
the Trainer,@ which follows this ASuggested Training Schedule.@ Also, make sure trainees log
into their laptops before the start of each day.
DAY 1
Time
Elapsed
Title
Time
(Hrs.)
1
Welcome and Introduction
1/4
15 minutes
2
Administrative Topics
1-1/2
1hour, 45 minutes
BREAK
1/4
2 hours
Administrative Topics (Continued)
1-3/4
3 hours, 45 minutes
LUNCH
1
4 hours, 45 minutes
Probing for Accuracy
1
5 hours, 45 minutes
BREAK
1/4
6 hours, 00 minutes
Probing for Accuracy (Continued)
1
7 hours, 00 minutes
Chapter
2
3
3
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Suggested Training Schedule
Suggested Training Schedule
DAY 2
Time
Elapsed
Chapter
Title
Time
(Hrs.)
4
Power of Persuasion
1-3/4
1 hour, 15 minutes
BREAK
1/4
1 hour, 30 minutes
Power of Persuasion (Continued)
1-1/4
2 hours, 45 minutes
LUNCH
1
3 hours, 45 minutes
Case Management
2
5 hours, 45 minutes
BREAK
1/4
6 hours, 00 minutes
ALMI TOI
1-1/2
7 hours, 30 minutes
4
5
6
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Suggested Training Schedule
Suggested Training Schedule
DAY 3
Time
Elapsed
Title
Time
(Hrs.)
7
Welcome Experienced FRs/Review of Self-Study
1/2
30 minutes
8
NCVS Concepts and Definitions
1
1 hour, 30 minutes
9
NCVS CAPI Instrument
Practice Exercise 1- Building a Household Roster
3/4
2 hour, 15 minutes
BREAK
1/4
2 hours, 30 minutes
Practice Exercise 2 - Picking a New Household
Respondent
3/4
3 hours, 15 minutes
Practice Exercise 3 - Replacement Household
by Telephone
1/2
3 hours, 45 minutes
LUNCH
1
4 hours, 45 minutes
Practice Exercise 4 - Type A Noninterview
1/3
5 hours, 05 minutes
Practice Exercise 5 - Type B Noninterview
1/3
5 hours, 25 minutes
Practice Exercise 6 - Changing the Household
Respondent
1/4
5 hours, 40 minutes
BREAK
1/4
5 hours, 55 minutes
Practice Exercise 7 - Selecting a New Reference
Person
3/4
6 hours, 40 minutes
Practice Exercise 8 - Re-entering a Case to
Complete Interview with Remaining Eligible
Household Members
1/4
6 hours, 55 minutes
Chapter
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Suggested Training Schedule
Practice Exercise 9 - Classifying an NCVS
Respondent as Type Z Noninterview
1/4
7 hours, 10 minutes
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Suggested Training Schedule
Suggested Training Schedule
DAY 4
Chapter
9
Title
Time
(Hrs.)
Time
Elapsed
NCVS CAPI Instrument (Continued)
Practice Exercise 10 - Unduplication of Incidents
3/4
45 minutes
Practice Exercise 11 - Proxy Interview
3/4
1 hour, 30 minutes
Practice Exercise 12 - Quitting a Case at
Onset of Interview
1/12
1 hour, 35 minutes
BREAK
1/4
1 hour, 50 minutes
Practice Exercise 13 - Incident of Rape
3/4
2 hours, 35 minutes
Practice Exercise 14 - Completing Table X
for Extra Units
1/3
2 hours, 55 minutes
LUNCH
1
3 hours, 55 minutes
Practice Exercise 15 – Series Incidents
1
4 hours, 55 minutes
Practice Exercise 16 – Adding an Incident
1/2
5 hours, 25 minutes
Practice Exercise 17 - Accessing the NCVS
CAPI Spanish Instrument
1/4
5 hours, 40 minutes
Practice Exercise 18 – Unscripted Paired
Practice Interview
1/2
6 hours, 10 minutes
BREAK
1/4
6 hours, 25 minutes
10
Transmission of Work
1/2
6 hours, 55 minutes
11
Performance and Supervisory Topics
1/2
7 hours, 25 minutes
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Instructions to the Trainer
Training Field Representatives is one of your most important roles as a supervisor. Your
success depends in part on your ability to train a staff to do an effective job. There is no
substitute for a motivated and competent staff in meeting your responsibility toward the
accurate and timely completion of the National Crime Victimization Survey (NCVS).
No supervisor can expect an effective training session to occur if he or she is not
prepared. To guarantee a positive session, you must prepare in advance. There are
certain things you must complete before training takes place:
Advance Preparation
About a week prior to this training session, send the
pre-classroom generic training and the survey specific
self-study materials to the trainees.
NOTE: If any trainees have already received the generic
training while being trained for another demographic survey,
such as the Current Population Survey, you do not need to
send the trainee the generic training materials.
The pre-classroom generic training materials consist of the
following:
Welcome Letter (provides Census Bureau field
representatives (FRs) with a brief statement regarding
the importance of their job for communities and the
country. It also provides a concise list of instructional
products and includes a personal password for the
Census Bureau issued laptop computer)
11-900, Curriculum Plan (provides the sequence in
which the users access the instructional products of the
generic pre-classroom training package)
11-6 (WIN), Quick Reference Guide (provides quick
tips for using all Windows applications)
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NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
11-7 (WIN), Windows Laptop Users Guide (provides
complete documentation of laptop applications)
11-8, Listing and Coverage: A Survival Guide for the
Field Representative - Volume 1, Current Surveys
Listing and Coverage, and Volume 2, Demographic
Area Address Listing.
11-12 (WIN), WINFRED Windows Field
Representative Earnings Data Self-Study (provides basic
knowledge of the time and attendance software,
WINFRED)
11-55 (RO), Administrative Handbook for Regional
Office Schedule A Employees
11-109, Personal Security Self-Study (familiarizes FRs
with various personal security and safety options as they
go to various communities performing their job)
11-901, InterAct Field Representative Pre-Classroom
Learning Magazine (provides an introduction and
overview of the FR’s role an responsibilities)
11-902, Getting it Done: The Job of a Field
Representative Viewing Guide, and “GETTING IT
DONE: The Job of a Field Representative” (Video
provides FRs with an initial orientation to a typical day
for Census Bureau Field Representatives)
“Getting to Know Your Dell Latitude D400 Laptop
Computer” (shows the hardware components of the
laptop, startup, log on, shut down procedures, and the
steps to change the laptop battery; also discuss es the
new hires’s legal responsibility regarding the use and
care of the laptop)
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NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
“Field Representative Safety Video” (provides the FRs
with various personal security and safety options as they
go to various communities performing their job)
The pre-classroom survey specific training materials consist
of the following:
NCVS-521, CAPI Blaise Self-Study for New Field
Representatives (7/2008)
NCVS-550, CAPI Interviewing Manual for Field
Representatives (7/2008)
NCVS-554, Field Representative’s CAPI Information
Card 2008-2009 Booklet
NCVS-572(L), Introductory Letter
NCVS-573(L), Introductory Letter
Instruct the trainees to complete the pre-classroom selfstudy material prior to attending the classroom training.
Trainees should also complete the Windows Initial CBT
and WINFRED CBT prior to the training session as per
noted in the 11-900 Curriculum Plan.
Study this training guide and become familiar with all the
training concepts. The more familiar you are with this
guide, the more at ease you will be in the classroom
training. This allows you to answer questions more easily
and guide the trainees through a successful training
session.
Try to identify any questions the trainees might ask or any
areas that could need additional explanation from you.
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NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Conduct a “dry run” of the training, preferably in the
presence of a colleague. A dry run is your practice
session. You can practice your delivery, set your timing,
make sure you have the correct materials, and know when
and how to use these materials. A dry run also takes the
nervousness out of that first training session.
Assemble all of your training materials for both you and
the trainees well before the session. Make certain that
video equipment is present and in good working order.
Several days before the training session, make certain you
have all the needed materials for the classroom training.
A list of trainer and trainee materials is provided in this
section of your Training Guide.
Notify all trainees ahead of time about everything they
need to bring with to the classroom training session.
At the Training Site
Prepare the training room as soon as possible before training
begins:
Arrange the seats and tables so each trainee has enough
work space to spread out workbooks, manuals, and other
NCVS materials and still be in sight of the instructor.
Make sure electrical outlets are located along the walls
that will accommodate trainees plugging into laptop
computers or extension cords.
Make sure that a television, VCR, and projection system
are a available through the site provider and that they are
in working order before the training session begins.
Make sure that the training room can be secured
(locked) during breaks and lunch periods.
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NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Plan the seating and prepare name cards for trainees.
Place name cards and training materials at each trainee’s
place.
Use a projection system, if possible. This method of
delivery allows trainees to keep track of the screens for
the walkthrough practice exercises and helps everyone
stay together.
Make sure the lighting is adequate and the room is well
ventilated.
Make sure a lectern and table are provided for the
trainer.
Remove ash trays (if any) and provide water.
Locate the videotape required for this session. The title
is listed in the following box:
Classroom Training Video
“Generic Refusal Avoidance”
Classroom Training
Before beginning the training, collect the training videos the
trainees used for their pre-classroom work. These videos are:
v
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
List of PRE-CLASSROOM Videos
(to be collected from the trainees)
“GETTING IT DONE: The Job of a Field
Representative”
“Getting to Know Your Dell Latitude D400 Laptop
Computer”
“Field Representative Safety Video”
The trainees are also required to complete the computer-based
training (CBTs) as part of their pre-classroom work. You will
review these CBTs with the trainees during classroom
training.
Staying on Schedule
The schedule for this training session is a full five (5) days.
The following suggestions will help you to stay on schedule:
1. Do not allow discussions to get out of control. While
the training schedule allows for some open discussion
periods, try not to spend too much time on any one topic.
2. Try to keep the walkthrough practice interview
moving. Do not spend too much time on any one
question.
3. Keep the trainees on the correct question. Make sure
all the trainees are on the right question before you begin
explaining the question.
vi
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NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Training Materials for
Classroom Training
As the TRAINER you need the following materials:
1.
NCVS-522(I) (7/2008), Guide for Training New NCVS
CAPI Field Representatives
2.
A copy of ALL trainee materials for your reference,
including the pre-classroom training materials.
3.
Laptop and projection device. Use a high quality
overhead projector – one that can be used for long
period without overheating. Be sure you have all the
necessary accessory equipment well in advance of
training, and test the equipment before training.
4.
Videotape player and TV monitor
5.
VIDEO: “Generic Refusal Avoidance”
6.
11-903, Getting Started - Administrative (Training
Guide)
7.
11-903a, Getting Started - Administrative (Classroom
Workbook)
8.
11-904, Probing for Accuracy (Training Guide)
9.
11-904a, Probing for Accuracy (Classroom Workbook)
10.
11-905, Power of Persuasion (Training Guide)
11.
11-905a, Power of Persuasion (Classroom Workbook)
12.
11-908, Payroll Trainer’s Guide [Field Representative]
13. 11-38 and 11-38A, Request for Appointment
14.
Trainee name cards
vii
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NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
15.
If possible, a flip chart easel, paper, and markers
Each TRAINEE needs one copy of each of the following
materials in addition to the materials they received for the
pre-classroom training:
Materials Trainees
Need to Bring to
Classroom Training
1.
NCVS-550.1 (7/2008), NCVS At a Glance
2.
NCVS-522.1 (7/2008), Classroom Workbook
3.
NCVS-572(L), Introductory Letter
4.
NCVS-573(L), Introductory Followup Letter
5.
Form 11-38 and 11-38A, Request of Appointment
6.
NCVS Function Key Template
7.
Black lead pencil
8.
11-903a, Getting Started - Administrative (Classroom
Workbook)
9.
11-904a, Probing for Accuracy (Classroom
Workbook)
10.
11-905a, Power of Persuasion (Classroom
Workbook)
11.
NCVS-110 Fact Sheet
12.
11-830a ALMI TOI Workbook
13.
11-837 ALMI TOI Quick Reference Guide
Each trainee should bring the following materials with them
to the classroom training session:
1.
NCVS-550 (7/2008) CAPI Interviewing Manual for
Field Representatives
viii
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
2.
Self-Study for New Field Representatives (NCVS-521)
(Final review exercise completed)
3.
NCVS-554 (2-8-2008), Information Card Booklet
4.
Field Representative Safety Viewing Guide
5.
11-6(WIN), Quick Reference Guide
6.
11-7(WIN), Windows Laptop Users Guide
7.
11-8, Listing and Coverage: A Survival Guide for the
Field Representative - Volume 1, Current Surveys
Listing and Coverage
8.
11-12(WIN), WINFRED Windows Field
Representative Earnings Data Self-Study (completed)
9.
11-55 (RO), Administrative Handbook for Regional
Office Schedule A Employees
10.
11-109, Personal Security Self-Study (completed)
11.
11-901, InterAct Field Representative Pre-Classroom
Learning Magazine
12.
11-902, Getting it Done: The Job of a Field
Representative Viewing Guide
13.
“GETTING IT DONE: The Job of a Field
Representative” (Video to be returned to the trainer)
14.
“Getting to Know Your Dell Latitude D400 Laptop
Computer” (Video to be returned to the trainer)
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NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
15.
Post-Classroom
Training Materials
“Field Representative Safety Video” (Video to be
returned to the trainer)
At the conclusion of the training session, provide trainees
with the following items which they are to complete at home
as part of their post-classroom training:
11-906, InterAct II Post Classroom Learning Magazine
11-907, Safety Video Viewing Guide
“Safety” video
Training
Techniques
How you use this training guide is extremely important.
Make sure that you:
Read this guide word-for-word when training. This
is important so that uniform training is given
throughout the country.
Complete all practice interviews, because each
interview covers a different situation.
Follow instructions carefully. Throughout this
training guide, you will see instructions which
appear in parentheses ( ), centered, and bolded such
as (Allow time). These instructions are for you, the
trainer, to follow. Do not read them aloud.
Also throughout this training guide, you instruct
trainees to read certain survey concepts or procedures
from their interviewing manual. Brackets [ ]
follow these instructions. Place a checkmark in the
brackets that follow the instructions so you can find your
place more easily when you return to the training guide.
x
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Questions and
Answers
Questions and answers appear throughout this guide and are
designated by “Q” and “A.” Call on a different trainee each
time you ask a question. This will help you determine which
trainees are having difficulty understanding the information.
Ask a question, pause, and then call on someone by name to
answer it. This way everyone will have a chance to think of
an answer.
A trainee’s answer to a question may not always be worded
exactly as it appears in this training guide, but may still be
correct. However, if the answer is incorrect, make sure that
all trainees hear and understand the correct answer. Make
sure that you do this in a manner that will not embarrass the
trainee.
If a trainee asks a question for which you do not know the
answer, don’t fumble around for an answer or give an
incorrect one. Admit that you don’t know. You are not
expected to have an immediate answer for every question. If
you are not sure of an answer, have the entire group look for
the answer in one of their manuals. This will ensure a
comprehensive and correct explanation and reinforce the FR’s
use of the manuals. However, if time is short, look up the
answer during a break and answer the question when the
training resumes. If a trainee asks a question about a topic
that you know is covered later in this guide, ask the trainee to
hold the question until you reach that topic in the training
session.
A line “
” preceding or following a question or
statement means you should call on a trainee by name to
answer the question or carry out some action.
For example:
__________, please continue the interview.
xi
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
OR
Can you give me an example of how you would probe for this
question,
?
If a trainee answers one of your questions correctly, reply
with: “Very good,” “Good job,” or “That’s correct.”
Throughout the training guide there are suggested places for
you to call on a trainee, but you may find that you need to call
on trainees more often in order to ensure that all trainees have
the opportunity to answer a question or serve as the field
representative during the practice interview exercises.
Numbers (1, 2, 3, etc.) or letters (a, b, c, etc.) introducing
certain categories need not be read aloud, unless you feel that
it helps to show the sequence of a procedure. Likewise, when
bullets are used, numbers or letters can be substituted. If you
choose numbers or letters, it is wise to write them in ahead of
time, so you won’t make any mistakes during the training.
Know the Training
Guide
Carefully study this training guide. The more familiar you
are with it, the more at ease you will be in the classroom.
You will also be better prepared to answer questions and lead
the trainees through a successful training session.
Stand During Training
Stand up during the training session. Your voice will project
better and it will be easier to hold your trainees’ attention.
Speak Clearly
Speak clearly and be convincing. Make certain everyone can
hear you. Read at a normal rate of speed, not too slow and
not too fast. Avoid speaking in a monotonous tone of voice.
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NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
Before the classroom training, read through parts of the training
guide in the presence of another person. Ask that person to
listen to your speech and provide you with suggestions and/or
helpful advice.
Control of Training
Session
Keep classroom discussions under control. If a discussion
gets out of hand, interrupt the discussion and continue with
the training. If a trainee insists on pursuing a point, ask the
trainee to see you at break time. You must keep the training
moving so that you cover all of the material.
Do not neglect anyone–bring everyone into class discussions.
Remember, always call on different trainees to answer
questions.
Keep an upbeat, positive attitude during the training.
Knowing the text and the content helps. Praise the trainees
when they answer correctly or give helpful and positive
comments.
Take Notes
Take the time to write down any comments or questions not
covered in the training or in the reference manuals. You may
want to write the comments or questions on a flip chart.
Please send these questions to FLD Team at Headquarters so
that we may respond to them.
After Classroom
Training
At the conclusion of the training session, remember to
provide trainees with the following which they are to compete
at home as part of their post-classroom training:
11-906, InterAct II Post Classroom Learning Magazine
11-907, Safety Video Viewing Guide
“Safety” video
xiii
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NCVS CAPI Initial Training Guide
Instructions to the Trainer
______________________________________________________________________________
11-831, ALMI TOI Post-classroom Self-study
Some trainees may want to stay and talk with you after the
training session. Make yourself available whenever possible.
Taking time to talk with the FRs one-on-one is an excellent
opportunity to learn about individual problems and concerns,
get feedback on your effectiveness, and to enhance the
trainee’s learning.
Maintain confidentiality regarding any issues that are brought
up by trainees during the training or outside of class time.
Your credibility and the credibility of the program quickly be
undermined if the word gets around that discretion and
confidentiality are not observed.
Training
Updates
In the past few years, our survey sponsor, the Bureau of
Justice Statistics, has incorporated new questions or modified
existing ones about every 6 months to address current issues
relating to crime. Because of this trend, we plan to issue
updated training materials as quickly as possible following
the NCVS interview changes.
We also appreciate feedback from you on the current training.
Your comments and suggestions are invaluable; we want to
make sure that the training properly prepares staff to do an
effective job.
Practice Interviews
During this training, trainees will have the opportunity to go
through several practice exercises to familiarize them with the
NCVS instrument. Since most of the training cases are used
in more than one practice exercise and build upon a previous
exercise, the flowchart on the next page shows the
relationship of the practice exercises to one another. For the
last exercise, which is unscripted, trainees will pair off and
play respondent and field representative. Try to pair the more
skilled trainees with those less skilled.
xiv
PRACTICE EXERCISE 17
(Accessing the Spanish NCVS
CAPI Instrument)
Case ID: 00R00003
PRACTICE EXERCISE 2
(Selecting a HR)
Case ID: 00R00003
PRACTICE EXERCISE 1
(Replacement Household identified
during PV interview. Build the
household roster for the replacement
household.)
Case ID: 00000003 and 00R00003
PRACTICE
EXERCISE 6
(Changing the HHR)
Case ID: 00000005
PRACTICE EXERCISE 16
(Adding an Incident)
Case ID: 00000001
PRACTICE
EXERCISE 12
(Quitting a case
before starting the
interview)
Case ID: 00000001
PRACTICE
EXERCISE 18
(Unscripted, Paired
Practice Interview)
Case ID: Z0000001
PRACTICE
EXERCISE 14
(Completing Table X for
Extra Units)
Case ID: 00000001
PRACTICE
EXERCISE 9
(Type Z - Noninterview)
Case ID: 00000004
PRACTICE
EXERCISE 8
(Re-entering a case to
complete interviews
with other HHLD
members)
Case ID: 00000004
Self-study Practice
Exercise
Case ID: 00000004
PRACTICE EXERCISE 15
(Series Incidents)
Case ID: 00000001
PRACTICE EXERCISE 11
(Proxy Interview)
Case ID: 00000005
PRACTICE EXERCISE 10
(Unduplication of Incidents)
Case ID: 00000005
PRACTICE EXERCISE 7
(Changing the Reference
Person)
Case ID: 00000005
PRACTICE
EXERCISE 4
(Type A – Refusal)
Case ID: 00000002
PRACTICE EXERCISE 13
(Incident of Rape)
Case ID: 00000005
PRACTICE EXERCISE 5
(Replacement Household
Vacant – Type B)
Case ID: 00000006
PRACTICE EXERCISE 3
(Replacement Household
identified during telephone
interview.)
Case ID: 00000006
PRACTICE EXERCISES
NCVS-522(I) (7/2008)
NCVS CAPI Initial Training Guide
Welcome and Introduction
______________________________________________________________________________
Chapter 1 – Welcome and Introduction
(Approximate time: 15 minutes)
Instructor Preparation:
• Have all Trainees log into their laptop computer before you begin classroom
training.
Objectives:
• Provide trainees with an introduction to the training session.
Good morning. My name is ____________ and I will be your trainer for the National
Crime Victimization Survey or the NCVS. As your supervisor, my job is to train you,
answer any questions you may have, and solve any problems that may arise during the
course of the training.
(Tell trainees a little about yourself. Also, ask each trainee to introduce
themselves and to give a short background about themselves. Additionally, if
they are not familiar with this area, you can tell them where the restrooms,
water fountains, and eating places are located.)
Our training is scheduled to last through (Enter Correct Day). Each day we will have a
short break in the morning and in the afternoon, as well as an hour for lunch. I’ll ask you
to return to your seats before the end of every break, so we don’t fall behind in our
schedule. You will charge time and travel for this training session to (Enter Correct
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Welcome and Introduction
______________________________________________________________________________
Project and Task Code (Trainer: Refer to the chart below to determine the correct
project number and task code the trainees are to charge their time and travel for this
training session to.)
Training Occurs Anytime Between ...
Charge to Project ....
Task Code ....
February 2009-January 2010
7523008
520
(Pause)
Throughout this learning process, don’t hesitate to ask questions or let me know if you get
lost along the way. I want each of you to feel comfortable and to learn as much as you
can about the NCVS.
As you begin working on the NCVS, remember that you have a support system here to
answer your questions and guide you along in becoming a proficient field representative.
Since we will work as a team you should never really feel as though you are going it
alone.
The primary purpose of the NCVS is to obtain an accurate and up-to-date measure of the
amount and kinds of crime committed during a specific 6-month reference period. We
collect this information from all sample household members who are 12 years of age and
older. The NCVS also collects detailed information about specific incidents of criminal
victimization that each respondent reports for the 6-month reference period.
The NCVS is sponsored by the Bureau of Justice Statistics (BJS), which is part of the
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U.S. Department of Justice. Currently, the NCVS is the largest ongoing statistical survey
sponsored by the BJS. To succeed in providing timely and reliable statistics on crime and
its impact on society, they contract with the U.S. Census Bureau to conduct the NCVS.
The NCVS is the main source of information for measuring crime and assessing its
impact.
All the data we collect for the NCVS are tabulated in the form of statistical summaries.
No individuals who participate in this survey can ever be identified from the statistical
totals that are released to the public. One of the reasons the U.S. Census Bureau is so
successful in collecting information is that people know we are sworn to secrecy. You
must not reveal any information you receive about individuals to any unauthorized
persons. An unauthorized person is any person who is not a sworn Census Bureau
employee. To ensure confidentiality of census data, only sworn Census Bureau
employees can accompany you while on Census Bureau duty or have access to the
schedules, lists, or statements you obtain for the Census Bureau. If it becomes necessary
for a spouse, family member, or close friend to accompany you while you are conducting
field activities, see me about swearing in that person BEFORE they accompany you on
your job. However, we strongly discourage others from accompanying you on your job
unless it's for official business. (Pause)
You must understand and take very seriously your pledge to keep Census Bureau
information confidential. The penalties for violating this provision of the law can be
severe. You could be fined up to $250,000 and/or imprisoned for up to 5 years if you are
found guilty of an unauthorized disclosure of individual information provided to the
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Census Bureau. Title 13 of the United States Code is the current law that controls Census
Bureau operations and it is very specific regarding the protection of personal information.
Two of the most important interviewing skills you must possess as an NCVS field
representative are being able to use the NCVS instrument correctly and smoothly and to
use your reference manuals effectively. You were introduced to the organization of the
NCVS interviewing and listing manuals in the NCVS self-study you completed before
coming to class. You will have the opportunity to use both reference manuals again in
this classroom training.
Also, during the self-study you were introduced to the NCVS Case Management and
survey instrument. Throughout this training, you also will have a chance to use them
some more as you complete several practice exercises and interviews.
Are there any questions so far?
(Answer questions)
Now, we’ll cover some administrative procedures followed by a review of the
pre-classroom self-study material that you were required to complete before coming to
this classroom training session. Then we will talk about probing for accuracy and the
power of persuasion before discussing the NCVS Case Management and survey
instruments.
(Continue with the next chapter)
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Administrative Topics
______________________________________________________________________________
Chapter 2 – Administrative Topics
(Approximate time: 3 hours, 15 minutes)
Instructor Preparation:
· Use this time to discuss administrative issues (Discussion of performance
measures is covered in Chapter 10.)
· Make sure each trainee has a copy of the 11-903a, Getting Started Administrative (Classroom Workbook)
Objectives:
· Review your Regional Office administrative procedures.
· Complete administrative procedures.
Materials Needed:
Trainee
· 11-12(WIN), WINFRED Windows Self-Study (completed)
· 11-109, Personal Security Self-Study (completed)
· 11-903a, Getting Started - Administrative (Classroom Workbook)
Trainer
· 11-12(WIN), WINFRED Windows Self-Study
· 11-109, Personal Security Self-Study
· 11-903, Getting Started - Administrative (Training Guide)
· 11-908, Payroll Trainer’s Guide [Field Representative]
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Review of the 11-109
Review the 11-109, Personal Security Self-Study.
Personal Security
The self-study provides the FRs with various personal
Self-Study
security and safety options as they go to various
communities performing their job. Answer any
questions.
11-903, Administrative
(Training Guide)
Follow along with the 11-903 Administrative
(Training Guide).
11-908, Payroll Trainer’s
Guide
Follow along with the 11-908, Payroll Trainer’s
Guide. This Guide also covers the 11-12(WIN),
WINFRED Self-Study as well as time and attendance
and reimbursables.
(Continue with the next chapter)
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Probing for Accuracy
______________________________________________________________________________
Chapter 3 – Probing for Accuracy
(Approximate time: 2 hours)
Instructor Preparation:
• Make sure each trainee has a copy of the 11-904a, Probing for Accuracy
(Classroom Workbook).
Objectives:
• Introduce the trainees to the concept of probing.
Materials Needed:
• 11-904, Probing for Accuracy (Training Guide)
• 11-904a, Probing for Accuracy (Classroom Workbook) (1 for each trainee)
11-904, Probing for
Accuracy
(Training Guide)
Follow along with the 11-904, Probing for Accuracy
(Training Guide) then continue with the next chapter.
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(Continue with next chapter)
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Power of Persuasion
______________________________________________________________________________
Chapter 4 – Power of Persuasion
(Approximate time: 3 hours, 30 minutes)
Instructor Preparation:
• Make sure each trainee has a copy of the 11-905a, Power of Persuasion
(Classroom Workbook)
Objectives:
• Introduce the trainees to the concept of persuading respondents to participate.
Materials Needed:
• 11-905, Power of Persuasion (Training Guide)
• 11-905a, Power of Persuasion (Classroom Workbook) (1 for each trainee)
11-905, Power of
Persuasion
(Training Guide)
Follow along with the 11-905, Power of Persuasion
(Training Guide) then proceed to the next appropriate
chapter.
(Continue with the next chapter)
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Case Management
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Chapter 5 - Case Management
(Approximate time: 2 hours)
Instructor Preparation
• If available, make sure the projection device is set up.
• Make sure all trainees are logged into their laptops and using AC power. (Ensure
all trainees have access to electrical outlets to plug in their laptop computers. If
necessary, assist the trainees using extension cords or adaptors and connection to
outlets in the training room.)
Objective:
• Provide trainees with practice using the NCVS Case Management instrument and
using the Case Management function keys.
Materials Needed:
Trainee
• Laptop computer
Trainer
• Laptop computer
• Projection device
Now we will discuss the NCVS Case Management. During the pre-classroom self-study,
you were introduced to the menus, Toolbar, Case List and Details panes as well as the
functions and keys used in Case Management. In this part of the training, we will review
in more detail the parts of the Case Management window and the functions of Case
Management. You will also have the opportunity to practice using the Case Management
function keys.
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As you learned in the self-study, Case Management is an important part of how you
manage your cases and how you plan for interviewing. It provides you with various tools
and features that allow you to manage your NCVS assignment each month. (Pause)
(Trainees should already be logged into their computer.)
Let’s get into the NCVS Training file. At your Desktop, double click on the icon named
“Training” to access Training Case Management. The window that pops up should read
“Training Case Management” in the upper left corner of the screen. (Pause)
Now use the up or down arrow key on your keyboard to highlight “NCVS” on the
“Survey List” that is displayed in the “Survey Selection Dialog box.” (Pause) Now click
the OK button or press Enter. When the Training Case Management main screen appears,
make sure that “NCS Classroom” training is highlighted, using the up or down arrow key.
(Pause)
Your classroom training cases should already be installed. You can tell whether your
cases have been installed by looking at the “Need to Install” column on this screen. If
your cases need to be installed, a Y appears in the “Need to Install” column otherwise an
N appears in that column.
If your NCVS training cases are NOT installed, that is, if a Y appears in the “Need to
Install” column, please raise your hand.
(If there are any trainees who need to install their cases, walk them
through the installation process now. To install the NCVS training
cases, have the trainee press the F5 function key and wait for the
message that indicates that the installation of the training cases was
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successful. Once the message appears, the trainee can press Enter
to proceed.
IMPORTANT NOTE: The trainee must go through the Practice Interview in
Lesson 17 of the NCVS CAPI self-study since during classroom training the
trainees re-enter the self-study training case to complete an interview with the
remaining household member.)
Now press the F8 key to get to your Case List in Training Case Management. (Pause)
In the top left corner of the screen, it should read “Case Management SURVEY NCVS.”
Case Management contains all the sample units in your NCVS assignment. It also
provides additional information and functions that assist you in managing your cases. In
the pre-classroom self-study you reviewed each of the various parts of the Case
Management window, and learned how to navigate within the Case Management
window.
As covered in the self-study, the first part of the Case Management window is the Menu
Bar. The menu bar is the area of the window where the words File, Edit, View, Actions,
and Help appear. The words along the menu bar are called menu items. Notice that most
windows that pop up on your computer screen have a menu; however, different windows
have different menu items depending on the functions you are able to perform while
working within the specific window.
Click on the word “File” on the menu bar. (Pause) When you click on a menu item, you
get a drop down menu with a list of functions you can perform. Using your right arrow
key, look at the functions under the other menu items.
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(Allow time)
In addition to using your arrow keys, you can move from one menu item to the next by
holding down the Alt key and pressing the letter that corresponds to the underlined letter
on the menu item you want to open. For example, if you want to look at the functions
under the “File” menu, hold down the Alt key and press the “F” key instead of clicking
on the word “File” on the menu bar. Try this now.
[ ]
(Allow time)
To close the “File” menu, press the Escape (Esc) key, which is located in the top left
corner of your keyboard. (Pause)
Now look at your toolbar. Remember, the toolbar is the second part of the Case
Management window and is the area with the symbols just below the menu bar. On the
toolbar notice the labels for each of the function keys included in the NCVS Case
Management. Those that are currently active in the NCVS Case Management are in bold.
Because you are in the Case Management window, each function key performs a Case
Management operation that may differ from the operation it performs when you get into
the NCVS instrument.
Before we begin working with the function keys, you need to be aware that there are three
ways to activate the operation or function that each function key performs. You can
access the function through the menu bar, (Pause) through the toolbar by clicking on the
function key button using your mouse pad, (Pause) and by pressing the function key on
your keyboard. As we review each key, you will have the opportunity to practice the
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most common way of activating each function, which is by pressing the function key on
your keyboard. You may use whichever method you choose.
Now we will take a more detailed look at the Case Management functions and see how
Case Management can help you manage your assignments.
Highlight the case, 102 Maple Avenue. You may have to use your up or down arrow key
to highlight it. The entire row of the highlighted case will appear in blue.
F1 - Help
Now press the F1 key.
(Allow time)
As you learned, this function key is used to bring up the internal Help menu. You should
now see a help window called “About Case Management.” Take a quick look at some of
the information you can get from this “Help” menu.
(Allow time)
Now click on the words “Shortcut Keys” at the bottom of the list of items on the right
side of the screen. (Pause) As you can see, this section of the “Help” menu provides you
with a detailed list of the shortcut keys you can use in Case Management. We are not
going to review all of these shortcut keys, however, during this training you will practice
using the keys that will be useful in your everyday work.
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If you want information on something more specific, you can use the index tab on this
window. Click on the Index tab, which is located to the left of the “Shortcut Keys”
screen or hold down the Alt key and press the letter “N” to get to the index menu item.
(Allow time)
On this screen you can type in a key word to look for information on a specific topic. In
the white box, type in the keywords “Case Management.”
(Allow time)
As you type in the words, the search feature scrolls through the index to find it. When
you see Case Management highlighted on your index folder, press the Enter key. (Pause)
As soon as you press the Enter key, the box on the right side of the screen displays
information about training Case Management. Now quickly press the Alt and F4 keys
simultaneously to close this window. Don't hold these keys down too long. Doing so
takes you out of Case Management so make sure that you press these keys quickly.
(The ALT key is next to the spacebar)
You just accessed F1 Help using the F1 function key. This will probably be the way you
will most often access HELP; however, you can also access HELP using the icon on the
toolbar or by pressing Alt H.
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(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F2 - Interview
The most commonly used function key is the F2 Interview function key. DO NOT press
this key until I instruct you to do so. The F2 function key initiates an interview for the
selected case. After you decide which case to interview, you must highlight the address
on the Case List pane, which is the third part of the Case Management window. To
highlight the address on your Case List, you can use your mouse pad and then click on the
address. (Pause) Let’s try doing this now.
Highlight the third case on your case list by clicking on it. (Pause) Now click on another
case and see how the highlight moves to the next case you clicked on. (Pause)
You can also use your up and down arrow keys to move from one case to another in the
Case List. Remember, as you move from one case to another, the information displayed
in the Details pane, the bottom part of the Case Management window, changes as the
specific case you highlight changes. Try this now.
(Allow time)
Now go to the case 102 Maple Avenue. Once you have highlighted the address in the
Case List, press F2. Notice the window that pops up. This is a confirmation screen that
allows you to view the address selected before you confirm that you want to open the
case. Always make sure that the control number and the address shown are for the correct
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case. We don't want to get into this case right now so press Alt F4 or click on the
"Cancel" button to close the window. (Pause)
You can also access the Interview function by either clicking on the toolbar icon for F2
or using the menu bar. The F2 function on the menu bar is under the drop down menu for
“Actions.” You can access this drop down menu by either clicking on the word Actions
or holding down the Alt key and pressing the letter “A” which is the underlined letter in
the word “Actions.”
(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F3 - Next Tab
The next Case Management function key is the F3 Next Tab key. This key controls the
display of the Details pane at the bottom half of the Case Management screen by moving
you from tab to tab. By pressing the F3 key, you can move between the tabs of the
Details pane without using the mouse. Click on the Assignment tab located in the Details
pane and then press the F3 function key once.
(Allow time)
You will notice that you moved from the Assignment tab to the HH Roster tab. Notice
that the Control Number, Assignment Period, Case ID and selected demographic
information about each household member are displayed under the household roster tab.
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Now press the F3 key to proceed to the other tabs in the Details pane. As you move from
tab to tab take a close look at some of the information under each tab. We will go over
some of the key information under each tab later in training.
(Allow time)
You can also access the Next tab function by either clicking on the toolbar icon for F3 or
using the menu bar. The F3 function on the menu bar is under the drop down menu for
“View.” (Pause)
F4 – GoTo
The F4 GoTo function key enables you to toggle between the Case List pane and the
Details pane. Make sure the case, 102 Maple Avenue, is highlighted on your case list.
Then press the F4 function key. Notice how the label on the Toolbar for this function key
changes. When you are in the Case List pane, the F4 function key label will display the
word “Details.” When you are in the Details pane, the F4 function key label will display
the word “Case List.”
Press the F4 function key again until the label says “Details.” (Pause) Now use the F3
function key to move to the different tabs within the Details pane. Notice that the tab
labels are highlighted in red. (Pause)
You can also access the GoTo toggle function by either clicking on the toolbar icon for
F4 or using the menu bar. The F4 function on the menu bar is under the drop down menu
for “View.”
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(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F5 - Reports
The next function key is F5 Reports. Press the F5 function key. (Pause) You will see
the Case Management Report Selection dialog box displayed for you to choose the
reports you want to view. For the NCVS, there are three reports about your cases that are
available for you to view -- a “Counts” report, a “Response Rate” report, and a “Type Z
noninterview” rate report.
Highlight the “Counts” report and either click the OK button or press Enter to view the
report. (Pause) As you can see, this report gives you a summary count of your NCVS
cases based on category, such as the number of cases not started, the number of cases
interviewed, the number of Type A noninterview cases, and so on. At the bottom of the
report, you can see how many cases were marked as observed, transmitted, and received
by headquarters.
The number of transmitted cases is a cumulative number, not a count for one day. All the
numbers on this report are total counts. The total count of cases includes all cases
currently in your interviewing assignment. The count of total cases would increase if you
were reassigned cases from another FR during the interviewing period.
Close this report by clicking the “Close” button or by pressing Enter. (Pause)
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Now press F5 again and highlight the Response Rate report. View this report by clicking
the OK button or by pressing Enter. (Pause) This report calculates your response rate
based on the current information on your laptop. The NCVS response rate is calculated
by dividing the number of interviews by the number of interviews plus the number of
Type A noninterviews.
(Call on Trainee)
____________, read the “Note” displayed in the middle of this report.
(TRAINEE: This response rate is based on information on your laptop. Your official
response rate from your regional office may be different.)
Thank you.
Because the office might adjust your response rate after the interview period is over, the
rate derived in this report is only an approximation.
Close this report. (Pause)
Now press F5 one final time and select the Type Z Rate report. (Pause)
This report displays the total number of eligible people in your NCVS assignment and the
number of those people who did not complete an NCVS interview. Based upon this
information, a Type Z nonresponse rate of eligible NCVS respondents in your assignment
is calculated. This rate is based on information on your laptop and may differ from your
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official Type Z nonresponse rate you receive from the regional office. Like your overall
response rate, the regional office might adjust your Type Z noninterview rate after the
interview period is over. Therefore, the rate derived in this report is only an
approximation.
Close this report. (Pause)
Like the other functions already discussed, you can access the Reports function by either
clicking on the toolbar icon for F5 or using the menu bar. The F5 function on the menu
bar is under the drop down menu for “View.”
(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F7 - Notes
The next active function in the NCVS Case Management is the F7 Notes function. This
function displays the Notes field for a selected case. You may also edit the notes or enter
new notes using this function. Press the F7 function key on your keyboard. The "Case
Level Notes Editor" will come up for you to view, edit, or enter notes for a selected case.
Enter a note of your choice in the space provided.
(Allow time)
To exit the "Notes Editor" press the F10 function key (Pause) A "Notes Editor" pop-up
screen will appear asking if you want to save the notes entered. Click the “Yes” button.
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(Pause) Now take a look at the Notes tab in the Details pane. When notes for a case are
saved, you will see a red check mark in front of the word "Notes" on the Notes tab. The
red check mark is a quick way to tell if there is any information in the Notes folder.
As with the other functions we discussed, you can access the Notes function by either
clicking on the toolbar icon for F7 or using the menu bar. The F7 function on the menu
bar is under the drop down menu for “Actions.”
.
(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F8 - View
The F8 View function activates the “Display Category Selected” dialog box, which
allows you to select different views of your NCVS cases in Case Management. Press the
F8 function key. In the main Case Management screen, only those cases you haven’t
completed are displayed on your case list. However, there might be times when you want
to see a larger list of cases, such as ALL of the cases in your NCVS assignment, or you
might want to see a shorter list, such as cases not started, or cases you’ve transmitted.
Arrow down to the category labeled “Not started” and then click the OK button or press
Enter. You will see that your case list contains only the cases that you have not yet
attempted to interview. Now press the F8 function key again to return to the “Display
Category Selection” menu.
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To return to the main Case Management screen, click the Case List button that is below
the Cancel button. (Pause)
You can also access the F8 function on the menu bar under the drop down menu for
“View.”
(Make sure all trainees have returned to the main Case List before discussing
the next function key.)
F9 - Sort
The F9 Sort function allows you sort cases by specific criteria, such as control number
appointment, status, place, and so forth. Specifying a new sort changes the order in
which cases are listed on the Case Management main screen so that you can manage your
assignment easier. If you specify a new sort, your new arrangement of records will still
be there the next time you launch the application. Selecting the “Restore the default sort’
will put your records back into their original order. For the NCVS the default sort is by
control number.
Let’s try the Sort function. Press the F9 function key. (Pause) Click on the first sort
action, which is “Specify new sort” and then click the OK button. (Pause) The “SortSpecify New Sort” dialog box appears. This dialog box has two panes, “Columns
Available for Sorting” on the left and “Sort Columns” on the right. The Sort Columns
pane shows you the current sort order for the records on your Case Management screen.
If the box under “Ascending” is checked, your records are sorted from low to high. You
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can change the fields on which your records are sorted, and you can change the sort from
ascending to descending or high to low.
Let’s try sorting your cases in a couple of different ways. If you look at the Sort Columns
pane on the right, you see that your cases are currently sorted by control number. Let’s
sort your cases now by interview number. To remove control number in the current Sort
Columns, highlight “control_number” and then press the Control (Ctrl) and S keys
simultaneously.
(Allow time)
Now let’s add a new column to the sort. Highlight “interview_number” in the “Columns
Available for Sorting” pane on the left.
(Allow time)
Now press Ctrl S to move that column to the Sort Columns pane. Then click OK, which
returns you to the main Case Management screen.
(Allow time)
Notice that your cases are no longer in control number order but are now sorted by
interview number. The interview number column is the second to the last column on the
Case List pane.
Does everyone see that?
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(Help any trainees who may be having trouble.)
Now let’s try changing the interview number sort from ascending to descending order.
To uncheck the Ascending box, highlight interview number in the Sort Columns pane and
press the spacebar. Try this now.
(Allow time)
You can also check and uncheck the Ascending box by clicking on the box. Click on the
box so that a check mark appears in the box. (Pause)
Now let’s add one more sort to the Sort Columns pane. However, let’s try a different way
to add the column to the Sorts Column. In the “Columns Available for Sorting” pane
locate and highlight phone_number_1.
(Allow time)
Now drag it across to the "Sort Columns." To do this, click on the left button on your
mouse pad and drag the highlighted column to the Sort Columns pane.
(Allow time)
(Help any trainees who may be having trouble with the drag function.)
You can also drag columns from the right pane to the left pane using the same drag
procedure. When you do this, your cases will no longer be sorted by that column item.
Now click on the OK button to return to the main Case Management screen. (Pause)
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Let's restore the default sort. Activate the sort function by one of the three ways we
discussed.
(Allow time)
At the “Sort-Options” dialog box click on the “Restore default sort” button and click OK.
(Allow time)
Your cases are now sorted by control number, which is the default sort for the NCVS.
A quick way to sort your records without using the F9 Sort function is to click the
heading of the column you want to control your sorting. Click on the words “Control
number” on the Control Number column, which is the first column on your Case List
pane. (Pause) The first time you click the heading, cases will sort in ascending order,
low to high. Click again to sort them high to low. (Pause) With this method of sorting,
only one column can control the sorting.
You can also access the Sort function by either clicking on the toolbar icon for F9 or by
using the menu bar. The F9 function on the menu bar is under the drop down menu for
“View.” (Pause)
F10 - Exit
The last function key we will discuss is the F10 Exit key. You actually used the F10 key
to exit the Notes Editor when you were practicing with the F7 key. The F10 key is used
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to exit Case Management. However, there are other ways to exit Case Management. You
can press the F10 icon on the Toolbar or go to the drop down menu under File on the
Menu Bar and select Exit. Right now, we will not practice using the F10 function since
we want to continue reviewing Case Management. (Pause)
Now let’s take a look at the Case List pane. Remember, the Case List pane is directly
under the toolbar. It is the section of the window that shows a line-by-line summary of
some of the information that relates to the cases in your assignment. As you complete
interviews, cases will no longer appear on this main list.
We will not go over all the columns in the Case List pane since most are self-explanatory.
However, the one column that needs additional explanation is the last column, which is
the “Rte” or Route column. This column is for your use in planning your travel route for
your personal visit cases. For example, suppose that your work is dispersed in three
different areas. You might decide to interview all cases on the east side of town on the
first day, cases on the west side of town on the second day, and cases located in a rural
area north of town on the third day. Therefore, you might want to put a number “1” in the
Route column for all cases on the east side of town, a number “2” for cases on the west
side of town, and a number “3” for cases north of town. These numbers can help you to
quickly identify the cases you want to work on during a particular trip.
To edit the number in the Route column you must first make sure that the Case List pane
is the active window. If the Case List pane is active, the blue bar below the toolbar will
read “Case Management - Case List.” If the blue bar on your computer reads “Case
Management-Details” press F4 to activate the Case List pane. (Pause)
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_
Highlight the case 103 Riverside Blvd on the case list. (Pause) Click on the route
number for that case which is 999. Delete the entire entry by pressing the delete key or
the backspace key until the field is empty. These keys are located in the top right side of
your keyboard.
(Allow time)
Then in the route field for this case, press the number “1” key on your keyboard. The
number in your Route column for this case should now be “1.” (Pause)
Once you have made your changes you need to press Ctrl S to save them. Do this now.
(Allow time)
When the save is complete, you will get a Window that reads “Save Successful.” Press
Enter to get past this window or click on the OK button. (Pause)
Now let’s take a look at the last part of the Case Management window, the Details pane.
The Details pane is the section of the screen just below the Case List pane. The Details
pane has seven sections called tabs. The names of these tabs are listed horizontally at the
top of the Details pane. Let’s take a look at each of these tabs.
First highlight the case, 105 Beach Road. (Pause) Make sure that you are in the Details
pane. If you are in the Details pane, the blue bar on your computer should read “Case
Management-Details” and the one of tabs in the Details pane should be highlighted in red.
If you are not in the Details pane, press the F4 function key.
Assignment Tab
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In the self-study, you were given a quick look at the information contained within the
Assignment tab. Now we will take a closer look at the information in this tab. In the
Assignment tab some fields are editable, meaning that you can make changes to that field,
while others are not editable and can’t be changed. The fields that you cannot edit or
change are in gray and those that you can change are displayed in white. As you can see,
the first item on the Assignment tab is the case’s Control Number, which is not an
editable field. Moving horizontally, the next item is the "Assignment Period" which is
the year and month that you receive the case to interview. For your actual production
cases, the assignment period will reflect the current year and month. (Pause)
Next is the "Case ID." The Case ID is an eight-digit number used to uniquely identify the
case. Following the "Case ID" is the "Interview Number." This number typically reflects
where the sample case falls within the sample rotation cycle. Usually, for incoming cases
the interview number is "01." Cases in sample for the second time have an interview
number of "02", for the third time an interview number of "03", and so forth up to
interview "07" for cases in sample for their last interview. However, it is possible that a
case, such as those in permit segments, is introduced into sample "in the middle" of the
interviewing cycle for the sample/panel/rotation. So it's possible for incoming cases to
have an Interview Number of 02, 03, 04, and so on. (Pause)
On the next line of the Assignment tab, you will see a confirmed "Refusal" field. If the
case is a confirmed refusal the word “Yes” appears in that field; otherwise “No” is
displayed. A confirmed refusal is a case in which the respondent adamantly refuses to be
interviewed and demands that he/she not be contacted again. Cases that are confirmed
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refusal are not subject to follow-up in the regional office by a supervisor or manager,
while simple refusals are subject to follow-up.
"Outcome" is the next field. The outcome code reflects the status of the work that has
been done on the selected case. For the case we are looking at, the outcome code is 200.
If you want to know what this or any other outcome code means, a list of possible
outcome codes for the NCVS can be viewed in the Help screen. Press the F1 key and
then select the topic “Outcome Codes” that is located near the bottom of the first column
of topics displayed.
(Allow time)
You will see a list of surveys. Select "NCVS" and look at the outcome code descriptions.
(Allow time)
As you can see, an outcome code of 200 means that the case is a new case and has not
been started. As you progress through the interview, the outcome code will change. A
quick way to get a description of the outcome code is to right click on the outcome code.
Now press Alt F4 to close this window. You should be back at the Case Management
Details pane. (Pause)
The next field in the Assignment tab is "Segment type." This field will display the
appropriate segment type designation depending on whether the case is in an area, unit,
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permit, or group quarters segment. For cases that are in group quarters, the letters “GQ”
will be displayed in the segment type field. The GQ flag, the next field in the Assignment
tab, will contain the letter “Y.” For area, unit, and permit segments, the GQ flag displays
the letter “N.”
The "Status" field in the Details pane contains the same information that is displayed in
the status column of the Case List pane. Remember, if there isn’t an entry in the status
column, it just means that the case has not been started yet using the F2 key.
When you first receive your monthly NCVS cases, the "Respondent" field will contain
the name of the household respondent from the previous interview. However, for
incoming cases, this field will be blank. Once you have completed the household
respondent’s current interview, this field will be updated to reflect the name of the current
household respondent. This respondent may be different than the household respondent in
the previous interview.
The "Language" field is the first editable field in the Assignment tab. You can change or
add information in this field, as well as any other editable fields, simply by deleting the
old information and typing in the new information. If you know that an eligible
household member in the selected case requires that his or her interview be conducted in
a language other than English, you can specify what that language is by clicking on the
down arrow button at the end of the field and selecting the appropriate language. Click
on the arrow button to see a display of the different languages that you can select. Use
the scroll bar on the right of the display to view all the languages listed. If you make a
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mistake and incorrectly select a language displayed, you can select the empty row to
correct your error.
(Allow time)
An interesting note about the information in the editable fields is that the information in
them can also be edited or added in the CAPI instrument as you conduct the NCVS
interview. For example, at the end of the household respondent’s interview, a question in
the instrument asks you if anyone in the household requires that their interview be
conducted in another language. If a household does have a language requirement, you
would record the specific language required. However, keep in mind that if a household
has multiple language requirements, you will only be able to record one language which
should be the predominant language required by the household.
Also keep in mind that whenever you change or add information in the instrument that
has a field in Case Management, that information will be copied from the instrument into
Case Management.
The next field in the Assignment tab is the “Other Language” field. This field reflects the
"Other" specify entry you may have entered for the non-English language spoken by any
eligible household member(s) that didn't fit into one of the predefined language
categories.
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“Phone number” and “Type” are the next fields in the Assignment tab. As you can see
there is room for up to three phone numbers to be entered for a case. The type field
allows you to enter the type of phone number, such as home or work. Click on the arrow
to the right of the type field to see a drop down menu of telephone number types.
(Allow time)
At the end of the household respondent’s interview, you will also have the opportunity to
change or enter additional phone numbers for the household. The information recorded
will be passed back to Case Management and copied to the "Phone number" and "Type"
fields in Case Management.
The next editable field in the Assignment tab is "Appointment." The information entered
in this field is for your personal use and is not collected or updated in the CAPI
instrument and passed back to Case Management. Instead, only callback appointments
captured in the instrument for the household respondent are passed back to Case
Management and displayed in the “Callback” field.
Let’s briefly go over how to enter a date and time in the “Appointment” field. Enter
tomorrow’s date by clicking on the "Appointment" field and then typing in the date.
Enter two digits for month, two digits for day, and four digits for year.
(Allow time)
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The appointment time is 3:00 p.m. If you are unable to enter P.M. use military time and
enter 15 for the time. When you are finished entering the date and time information,
press the Ctrl and S keys to save the information entered.
When you get the message that the information was saved successfully, press Enter or
click the OK button. Notice that the "Appointment" field has been updated.
(Allow time)
Now look at the "Callback" field. If you need to contact the household respondent at a
later date for a callback, you can enter that information here. The callback information
will also be captured in the survey instrument and passed back or copied to this field.
The "P/T" field contains the same information that is displayed in the P/T column in the
Case List pane. The letter “P” tells you that the case requires a personal visit interview,
while the letter “T” indicates that the case is designated for a telephone interview.
The next field in the Assignment tab is “Address.” The first component of the Address
field is "House Number". Notice that the "House Number" field in Case Management has
two separate fields in which to make entries. The first field is for a regular house number
such as 222. The second field is for a house number suffix such as “A.” So if the address
were 222A GRANT STREET, the 222 goes in the first field and the “A” goes in the
second field.
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The next field is "Street." This is where the individual street name is located which is the
only information entered in this field. The next fields are "Unit" and "GQ" designations.
If your assigned case is a unit in a building that has a name, such as an apartment
complex, then the building name may also be listed for you in the Building Name field.
The next field of the Assignment tab is the "Non City-Style" address. It is in this field
that route and box descriptors, as well as route and box numbers, are entered, such as
Rural Route 3 and PO Box 24.
As with other editable fields, you can correct the sample address from Case Management
or within the NCVS instrument. Only correct addresses after you have verified the
change with a knowledgeable person and always make sure you have located the correct
sample unit.
The next field in the Assignment tab is “Mailing Address.” Use your down arrow key to
view this field, which contains the same items that are in the address field.
Now look at the fields below the mailing address field. You will see information such as
FIPS state code, FIPS county code, tract and block number, and so forth. Now look at
the Design field. This field tells you whether the case selected is a 1990 or 2000 sample
design case. A 1990 design case has the value “90” entered, while a 2000 design case has
a value “00” entered.
Household Roster Tab
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Now click on the "Household Roster tab." (Pause) The information on this tab is useful
for callbacks to households with missing data. This tab contains the name and selected
demographic data entered into the NCVS instrument about the individuals living or
staying at the housing unit at the time of interview, such as their name, age, and date of
birth. You can also see that the Control Number, Assignment Period, and Case ID
information are at the top. At the far right side there is a column labeled OSP. This
stands for Original Sample Person and is used by another Census Bureau survey, so you
won't see information entered in this column for the NCVS. You also won't see any
information entered for middle initial since this information is not collected in the NCVS
instrument.
Additional Information Tab
Now click on the "Additional Information" tab. This tab contains additional information
about the group quarters in which the sample case is located, such as the group quarters
name, type, number of units, and the contact person's name.
Notes Tab
Now look at the "Notes" tab. The "Notes" tab contains the same Control Number,
Assignment Period, and Case ID information as the previous tab, however this tab
displays the Notes field for the selected case. Information can be entered in the notes at
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the end of the interview or by using the F7 key in Case Management. You may also edit
your notes using this function. As mentioned earlier in training, if notes are entered for a
case, you will see a red check mark in front of the word "Notes."
Now click on the "Contacts" tab. Here again you see the Control Number, Assignment
Period, and Case ID. Sometimes you obtain information about the status of a unit from
someone other than an occupant. This happens when a unit is vacant and you talk to
someone such as an apartment manager, or when a unit does not exist and you are able to
verify it with a reliable source, such as a post office. When you enter the contact person
information in the instrument, you will be able to see the information in the "Contacts"
folder. However, for the NCVS, contact information is only collected for one contact
person.
History Tab
The next tab in the Details pane is the "History" tab. Click on this tab. (Pause) The
information on the History tab includes the FR information for all FRs previously
assigned to the case. This information appears just below the Control Number. If the case
was previously assigned to another CAPI FR, the CAPI outcome code from the previous
interview appears in the CAPI outcome column. For example, if in a previous interview
another FR obtained a refusal for the case and sent it in as a "Type A Respondent
Refused," then code 218 appears in this column.
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The section of the History tab below the previous FR history area lists the previous
address history. If you correct the address under the editable fields in the Assignment tab
or in the instrument, the previous address information is stored here so that you can refer
to it if needed.
Look at the "Record of Calls" box on the right side of this folder. The date, time,
outcome code, and action code is recorded here each time you access or open the case
using the F2 function key. This allows you to see how many times you have opened the
case to attempt an interview. The action code listed on the record of calls is a number
used by Headquarters to determine what to do with your case once it has been
transmitted. In order for information to change in the "Record of Calls" section, the case
has to be accessed using the F2 key. Just reviewing information about a case in Case
Management will not change the "Record of Calls" field.
The last tab in the Details pane is the "Interview Time Preferences." In this tab you can
only view the best and worst times to contact the household. However, you can edit these
times or specify new times by pressing Ctrl T or by clicking on the "Ctrl T ITP" icon on
the toolbar, which opens the Interview Time Preferences application. This application
allows you to view and record the best and worst times to contact a case.
Let’s practice working with the Interview Time Preferences application. Press Ctrl T.
(Pause) Preferred times to contact a household are called “Boost” times and will appear
in green on the grid. Bad times to contact a household are called “Block” times and will
appear in red on the gird. If no times are specified, the hour slots will appear white.
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Let’s assume for this exercise that the respondent indicated that he did not want to be
called on Sunday. There are three ways that you can block the hour slots under the
Sunday column. One way is to move your mouse arrow to the first hour slot, 9:00 AM,
under the Sunday column and then click your right mouse button. The 9:00 AM hour slot
will now be in red. Repeat this step for all remaining hour slots under Sunday. Try this
now.
[ ]
(Allow time)
Now let’s clear what you just entered by clicking on the “Clear All” tab. (Pause) .
(Allow time)
Let’s try the second way to block times. Click on the “Boost/Block” field, which is
located beneath the grid, and then select “Block.” (Pause) Under “Day of Week” select
Sunday. (Pause) Under “Time” you can select specific times or if you want to block all
of the time slots, select “All.” Let’s select “All.” (Pause) Now press the “Set” button.
(Pause) The hour slots listed under the Sunday column should now appear in red.
(Pause) Now clear what you just entered by clicking on the “Clear All” tab on the
Toolbar.
(Allow time)
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Now let's try a third way to block times for an entire day. Place your cursor on the
column heading “SUN” and click your right mouse button. (Pause) The entire day is
now blocked. To clear the entry, click on your right mouse button again.
(Allow time)
Now let’s try entering the best or preferred times to contact the household. For this
exercise, let’s also assume that the respondent told you that he prefers to be called on
Saturdays between noon and 4 o’clock in the afternoon.
There are two ways that you can specify the best times to contact the household. One
way is to move your mouse arrow to the 12:00 PM hour slot under the Saturday column
and then click your left mouse button. (Pause) The hour slot will now be in green.
Repeat this step for the four remaining hour slots.
(Allow time)
Now let’s clear what you just entered using the “Clear All” tab. (Pause)
Let’s try the second way to boost times. Click on the “Boost/Block” field. and then select
“Boost.” (Pause) Under “Day of Week” arrow down to Saturday. (Pause) Under
“Time” arrow down to 12:00 pm and then press the “Set” button. (Pause) The hour slot
listed under the Saturday column should now appear in green. (Pause) You will have to
repeat this process for each of four remaining hours. Do that now.
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(Allow time)
To exit the Interview Time Preferences grid, press F10 or click on the F10 button on the
toolbar. Then save your changes.
(Allow time)
Remember, if you make changes to any of the other editable fields in Case Management,
to save those changes you need to press the Ctrl and S keys.
Now let's go back and talk about the last function on the Case Management toolbar,
Shift F6. The "Shift F6 MAP” icon opens the ALMI TOI map. This function enables
you to open either an overview map or a block map for the case highlighted in your Case
List. These maps are not available for training but you will have access to them during
production interviewing. If you need detailed instructions for opening and closing a map
and exiting ALMI, refer to the Automated Listing and Mapping Instrument Self-study,
Form 11-826.
Now in the Assignment tab look at the space below the ITP icon and next to the Interview
number and GQ flag. If there is something special about a case, there will be one or more
small icons displayed in that space. For example, if the case is a confirmed refusal, a
STOP sign is displayed. If you are not sure what an icon means, you can right click on
the icon and a description of the icon will be displayed.
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This concludes our discussion of the NCVS Case Management. Are there any questions?
(Answer questions)
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Chapter 6 – ALMI TOI
(Approximate time: 1 1/2 hours)
Instructor Preparation:
• Make sure each trainee has a copy of the 11-830a, Automated Listing and
Mapping Instrument (ALMI) Time of Interview (TOI) Training (Classroom
Workbook).
Objectives:
• Introduce the trainees to the concept of ALMI TOI.
Materials Needed:
• 11-830, Automated Listing and Mapping Instrument (ALMI) Time of Interview
(TOI) Training (Training Guide)
• 11- 830a, Automated Listing and Mapping Instrument (ALMI) Time of
Interview (TOI) Training (Classroom Workbook). (1 for each trainee)
• 11-837 ALMI TOI Quick Reference Guide. (1 for each trainee)
11-830, ALMI TOI
(Training Guide)
Follow along with the 11-830, ALMI TOI
(Training Guide) then continue with the next chapter.
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(Continue with next chapter)
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Chapter 7 – Review of the Pre-Classroom Self-Study Materials
(Total approximate time: 30 minutes)
Objectives:
• Review the pre-classroom training materials.
• Provide trainees information on computer care.
• Discuss the answers to the Final Review Exercise in the NCVS CAPI Blaise
Self-Study.
Materials Needed:
Trainee
• 11-901, InterAct Pre-Classroom Learning Magazine (completed)
• NCVS-521, CAPI Blaise Self-Study (Lesson 17 completed)
Trainer
• 11-7(WIN), Windows Laptop User Guide
• 11-901, InterAct Pre-Classroom Learning Magazine
Over the past few days (weeks), you completed some pre-classroom self-study materials.
These materials gave you background information about the laptop computer and your
survey. During this classroom training, we will review some operations that you already
learned. You will also learn details on several other topics.
Let’s start with the video you watched, “Getting to Know Your Dell D400 Laptop
Computer.”
Did all of you watch the video?
(Make a mental note of the trainees who did not watch the video.)
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The video shows the hardware components of your laptop, startup, log on, shut down
procedures, and the steps to change the laptop battery. The video also discusses your
legal responsibility regarding the use and care of the laptop.
Let’s take a few minutes to discuss any questions or concerns that you have about any of
the features of your laptop computer.
(Allow time)
Does anyone have any questions about the computer screen (Pause), the controls for the
video display (Pause), the connectors on the back and side of the computer (Pause), the
compartments, the keyboard, or accessory equipment?
(Allow time for an open discussion period, not to exceed 15 minutes. If
necessary, also refer to the User’s Guide to help you answer any questions
about the hardware features. If you can’t answer a particular question (or
time runs out before you can answer all questions), write them down, do the
research as soon as possible, and get answers for the trainees.)
Let me give you a couple of ideas for taking care of your computer out in the field.
First, always carry the computer in your carrying case so that it’s concealed. If you must
leave it in the car, place something over it to conceal it.
On very hot or very cold days, don’t leave your computer in your car for extended
periods. Try to keep the laptop computer in a controlled environment as much as
possible.
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I also have a couple important reminders about operating the computer. We configure
each laptop computer to help you conduct your job effectively. We modified the system
setup on each computer and made entries for various settings. Please do not experiment
by trying to change the configuration on your computer. (Pause)
Also, DO NOT load any personal software packages on your laptop computer!
Never use any diskette or CD in this computer other than those we provide to you.
Personal software packages or other diskettes or CDs may interfere with the computer
operation for the NCVS and for any other surveys you work on. They could also infect
your machine and the mainframe computer at headquarters with a computer virus.
Does anyone have any questions about the proper use of your laptop computer?
(Answer questions)
You were also required to read the 11-901, InterAct Pre-Classroom Learning Magazine.
(Hold up a copy of the Magazine).
All of you should have read the Magazine.
(Ask trainees to raise their hand if they read the Magazine. Make a mental
not of those who did not. Direct them to complete this requirement.)
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The Magazine provided an instruction and overview of your role and responsibilities as a
Field Representative. You also were provided important how-to information on getting
started with the laptop computer. The content of the Magazine included:
Mission of the Census Bureau,
Information about the job of an FR,
Overview of survey design and development,
Confidentiality,
General interviewing skills,
Avoiding refusals,
Barriers to contacting respondents,
Personal safety, and
Logging into the laptop.
Does anyone have any questions about the materials you read in the Learning Magazine?
(Answer questions)
Next on the list is the Windows CBT. Again, all of you should have completed the CBT.
This computer-based training taught you basic windows usage and trained you on the
Census-developed applications on the laptop. These include transmissions, system tools,
mail, and so forth.
Any questions about the CBT?
(Answer questions)
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A video and viewing guide were also included in with your pre-classroom material. The
“Getting it Done: The Job of a Field Representative” video provided you with an initial
orientation to a typical day for Census Bureau Field Representatives. The video also
showed a realistic, positive, and encouraging portrayal of the job on a Field
Representative.
The corresponding Viewing Guide included a question and answer format to help you
recognize and retain the key information presented in the video.
We’ll discuss more on this topic later in this training session.
Any questions about this topic?
(Answer questions)
In your pre-classroom work, you learned about an important responsibility. That’s your
pledge to keep Census Bureau information confidential. The last paragraph in your Oath
of Office applied specifically to this obligation. In this oath, you swore not to disclose
any information you obtain as a Census Bureau employee to any person, either during or
after your employment. You must be careful that no unauthorized person looks at listing
sheets or looks at files and data on your laptop. This restriction applies to members of
your family and to respondents.
Does anyone have any questions about survey confidentiality?
(Answer questions)
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Review of Self-study Materials
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Now take out your NCVS-521, CAPI Blaise Self-Study, and open it to page 17-1.
(Allow time)
Let’s go over the final review exercise from Lesson 17 of this self-study. As I call on
each of you, please read the question and give us your answer. If anyone has a question
as we go through this exercise, let me know and I will try to answer it.
(Call on one trainee to answer each question. Use the following answer key to
answer any questions. If need be, refer trainees back to the appropriate page
in the self-study to reinforce a specific survey concept or procedure.)
.
Please start us off with Question 1,
1.
The BJS needs the NCVS data primarily to obtain an accurate, up-to-date measure
of the kinds and amount of crimes committed against persons 12 years of age and
older.
TRUE (NCVS-521, Page 1-1)
2.
The reference period is important because we only ask about crime incidents that
occurred during this period. Listed below are interview dates for first month
interviews. For these interviews, what is the 6-month reference period for crimes
committed?
Date Of Interview
Reference Period
August 5
February 1 through August 4
April 1
October 1 through March 31
December 3
June 1 through December 2
(NCVS-521, Page 7-1)
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3.
Listed below are the Moe family members and their ages. Answer the questions
which follow:
Name
Age
Household Relationship
John Moe
46
Reference person
Megan Moe
42
Wife
Mary Moe
20
Daughter
Michael Moe
8
Son
When you make your initial visit to the Moe household, Megan Moe is the only
person home. She answers the household characteristic questions, along with other
questions relating to her family.
a.
Who is the household respondent?
Megan Moe
(NCVS-521, Page 2-5)
b.
Which members of the Moe household are eligible respondents for the NCVS?
John, Megan, and Mary Moe
(NCVS-521, Page 2-5)
c.
Are there any members of the Moe household who are not required to be
interviewed for the NCVS?
YES
If yes, who? Michael Moe, since he is under 12 years of age.
(NCVS-521, Page 2-5)
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4.
If the occupants at a sample address change between enumeration periods, you:
(Mark the correct answer.)
Try to locate the occupants’ new address at the local post office.
Select another address randomly on the same block.
X Interview the people who currently live at the sample address and who
consider the address to be their usual place of residence.
(NCVS-521, Page 7-3)
5.
Probing is an interviewing technique you can use to get the respondent to provide
more information when the respondent’s initial answer is unclear or incomplete.
(NCVS-521, Page 13-5)
6.
A respondent is considered present during an incident if he/she is at the immediate
scene of the crime during the incident and there is an opportunity for the offender to
harm the respondent. In the following scenarios, indicate whether or not the
respondent was present during the incident:
a.
A woman was putting her groceries in her car when a man approached her and
stole her purse.
PRESENT
(The woman was at the immediate scene of the crime during the incident and
could have been harmed by the offender.)
b.
A man falls asleep on the beach and when he wakes up his CD player and keys
are gone.
PRESENT
(Even though the man was sleeping while the incident took place, he was at
the immediate scene of the crime and could have been harmed by the
offender.)
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c.
A woman’s leather coat was stolen from the coatroom in the restaurant lobby
while she was eating dinner at the restaurant.
NOT PRESENT
(The woman was not at the immediate scene of the crime, the coatroom,
during the incident and the offender did not have an opportunity to harm the
woman during the theft.)
d.
The respondent was in the kitchen cooking dinner while the offender who is a
guest was stealing jewelry and money from her bedroom dresser.
PRESENT
(The woman was at the immediate scene of the crime, her home, during the
incident and could have been harmed by the offender.)
e.
The respondent looked out his living room window and saw someone steal his
10-speed bicycle from his front yard. By the time he got outside, the person
and his bike were gone.
NOT PRESENT
(The respondent was not at the immediate scene of the crime and there was
no chance that he could have been harmed during the incident.)
f.
A woman was asleep in her house and someone stole a motorcycle from the
attached garage.
PRESENT
(The woman was at the immediate scene of the crime, her home [to which
the garage was attached], during the incident, and even though asleep, could
have been harmed by the offender.)
g.
A man was asleep in his house and someone stole a lawnmower from the
detached garage.
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NOT PRESENT
(The man was not at the immediate scene of the crime because the garage
was detached from the home, and even though asleep, could not have been
harmed by the offender.)
h.
A woman was walking at the shopping mall and a man walked up behind her
and shoved her.
PRESENT
(The woman was at the immediate scene of the crime and could have been
harmed by the offender.)
i.
A man arrived home from work and saw someone stealing several lawn
ornaments out of his yard. He got out of his car and started yelling at the
offender, but the offender got away.
PRESENT
(The man was at the immediate scene of the crime and could have been
harmed by the offender.)
j.
A woman on the subway was part of a group robbery when the offender
showed a gun, passed around a bag, and told everyone in the subway car to
put all their valuables in it.
PRESENT
(The woman was at the immediate scene of the crime and could have been
harmed by the offender.)
(NCVS-521, Page 13-3)
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7.
Enter the letter next to each item that corresponds to the letter illustrated on the
laptop keyboard below.
G
A
D
B
E
C
F
Arrow keys (up, right, down & left)
Function Keys
Enter
Tab Key
PageUp
End Key
PageDown
(NCVS-521, Page 5-3)
A
C
D
B
E
F
G
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8.
Enter the letter next to each item that corresponds to the letter that points to a
specific part of the NCVS Case Management window illustrated below.
C Case List Pane
B Toolbar
D
E
Tab
Details
A Menu Bar
(NCVS-521, Page 6-3)
A
B
C
D
E
9.
Which button in the Case Management toolbar opens the ALMI TOI map?
Shift+F6
(NCVS-521, Page 6-7)
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10.
Which key(s) when pressed in Case Management - a.
Opens the selected case so you can interview the household?
F2
b.
Opens the Interview Time Preferences application so you can review the
best and worst times to call a case? Ctrl+T or F3 which only displays
the ITP but doesn’t activate it.
c.
Shows reports such as response rates?
d.
Allows you to look at cases in a variety of ways, such as those not yet
opened and those already interviewed. F8
e.
Allows you to toggle between the Case List Pane and the Details Pane? F4
F5
(NCVS-521, Pages 6-4 through 6-7)
11.
Which tab within Case Management displays the names of all household members
from the last interview?
HH ROSTER
(NCVS-521, Page 6-12)
12.
Which tab within Case Management shows detailed information about a case, such
as the address, telephone number, case ID, current outcome code, and so forth?
ASSIGNMENT
(NCVS-521, Page 6-12)
13.
List two possible reasons why an asterisk might appear in the second column of
the Case List Pane for a case:
(1) Reassigned from another FR
(2) Confirmed refusal or Language problem
(NCVS-521, Pages 6-9 and 6-10)
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14.
Enter the letter next to each item that corresponds to the letter that points to a
specific part of the NCVS CAPI instrument illustrated below:
E
A
C
D
B
F
Info Pane
Title bar
Section Tabs
Forms Pane
Menu Bar
Status Bar
(NCVS-521, Page 8-1)
A
B
C
E
F
D
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15.
Describe in the answer space below how you would identify or differentiate each
item from other information on the screen:
a.
FR Instructions: Blue text
b.
Questions to ask respondents: Bold black text
c.
Questions that require you to use the information booklet to show
respondents :
Blue booklet icon in the upper left corner of the Info Pane
d.
Questions that allow multiple answers: Square box to the left of answer
categories
e.
Questions that allow only a single response: Radio button to the left of
answer categories
(NCVS-521, Pages 8-3 and 9-2)
16.
Which key, when pressed in the NCVS CAPI instrument, ensures that the entry is
“accepted” within the instrument and moves to the next question?
Enter
(NCVS-521, Page 8-5)
17.
Which Function key in the NCVS CAPI instrument allows you to enter item level
notes?
F7
(NCVS-521, Pages 9-14 and 9-15)
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18.
Which keys, when pressed while in the NCVS CAPI instrument, allow you to
enter case level notes?
Ctrl+F7
(NCVS-521, Page 9-14)
19.
Which Function key in the NCVS CAPI instrument allows you to end the
interview?
F10
(NCVS-521, Pages 9-14 and 9-15)
20.
Which section of the NCVS CAPI instrument collects basic household data as
well as characteristics of the sample unit?
X
Front section
Middle section
Back section
(NCVS-521, Page 9-10)
21.
The information entered in this section of the NCVS CAPI instrument is fed back
into Case Management.
X
Front section
Middle section
Back section
(NCVS-521, Page 9-12)
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22.
At the START_CP screen, you select category 4, Noninterview, to classify a
person as a Type Z noninterview.
FALSE (Category 4, Noninterview, is selected to classify a household as a
Type A, Type B, or Type C noninterview. Enter Category 5, Ready to transmit no more followup, to classify a person as a Type Z noninterview.)
(NCVS-521, Page 9-9)
23.
In Case Management, fields that appear in white are editable fields to which you
may make changes.
(NCVS-521, Page 6-5)
24.
In the NCVS CAPI instrument, suppress accepts data item inconsistencies in a
soft edit check.
(NCVS-521, Page 9-5)
25.
If a case is a confirmed refusal, an asterisk appears in the second column of the
Case List Pane in Case Management and a Stop sign icon appears in the Details
Pane.
(NCVS-521, Page 6-10)
This concludes our review of the pre-classroom training materials and the NCVS
self-study final review exercise. Are there any final questions about the material
covered before we continue?
(Answer questions)
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NCVS Concepts and Definitions
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Chapter 8 – NCVS Concepts and Definitions
(Total approximate time: 1 hour)
Instructor Preparation:
• Make sure each trainee has a copy of the NCVS-522.1 Classroom Workbook and a
copy of the NCVS-550.1, National Crime Victimization Survey (NCVS) "At a
Glance."
Objectives:
• Familiarize trainees with survey concepts and definitions.
Materials Needed:
•
•
•
•
NCVS-550.1, National Crime Victimization Survey (NCVS) "At a Glance"
NCVS-522.1 Classroom Workbook
NCVS-550 Interviewing Manual
NCVS-554 Information Card Booklet
Before you have the opportunity to access and use the NCVS automated survey
instrument, let’s first review and discuss in more detail some survey concepts and
definitions that were covered in the self-study, as well as other concepts you should be
familiar with. Understanding these concepts, as well as others we will cover while
completing the practice exercises, is critical for the collection of accurate data and for the
proper crime classification of reported incidents.
Let’s begin with an explanation of sample units. Sample units are addresses selected for
the NCVS sample and are of two types, housing units and other units. A housing unit
consists of separate living quarters in which the occupants live separately from any other
individuals in the building and have direct access from outside the building or through a
common hall or lobby. Examples of a housing unit include a house, an apartment, a
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mobile home or trailer, or group of rooms. (Pause)
“Other units” are units located in non-institutional Group Quarters, such as homes for the
elderly, college dormitories, and boarding houses where residents have their own room,
groups of rooms, or beds. These residents also have access to some common facilities,
such as a dining hall, lobby, living room, or recreational areas.
After classifying a sample unit’s type, you will determine if the living quarters is
presently being used as student housing by a college or university. For a sample address
to be considered student housing, payment for housing must be made directly to a college
or university.
Q.
Let’s say you are at a sample address and you are told that a room is rented out to
college students. The student pays rent to the household respondent. Would that
unit be considered student housing,
A.
?
No, because the student pays rent to the household respondent and not directly to a
college or university.
Thank you.
Another important concept is public housing. Public housing is rental housing provided
to eligible low-income families, the elderly, and persons with disabilities. Public housing
comes in all sizes and types, from scattered single-family houses to high-rise apartments.
For the NCVS, the sample address is considered public housing ONLY if it is located in a
building owned by a public housing authority that is federally funded. Housing funded at
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the state and local levels is not considered public housing for the NCVS.
Keep in mind that a sample unit represents hundreds of other similar units. Therefore, if
you omit or obtain incorrect information about one sample unit, the error is multiplied
hundreds of times.
Are there any questions?
(Answer questions)
Now let’s review who can serve as the household respondent and the household reference
person. The household respondent is a household member who must be at least 18
years of age and knowledgeable about the household. This household member will
answer the household characteristic and household screen questions and MUST be
interviewed BEFORE interviewing any other household member. Keep in mind that you
must at least complete the NCVS interview with the household respondent so that the
household is a sufficient partial interview. If you can’t complete an interview with the
household respondent, the whole household will be classified as a Type A Noninterview.
Now open your NCVS-550 manual to page C1-15 and please read the “Definition” and
“Who Qualifies to be a Household Respondent.” The reading ends on the top of page
C1-18.
[ ]
(Allow time)
Q:
If you visit a sample address for the first enumeration period and discover that the
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only household member home at that time is a 16-year-old son of the homeowner,
could you interview the son as the household respondent,
A:
?
No. The son must be at least 18 years of age.
Thank you.
If you visited a sample household in which the household members are a husband, his
wife, and their 18-year-old daughter and all members are available, it is better to
interview either the husband or wife as the household respondent, rather than the 18-yearold daughter.
Now let's talk about the household reference person. The reference person must be a
responsible adult household member who is at least 18 years of age, and is also one of the
persons who owns, rents, or occupies rent free the sample unit. Also, the reference
person should be the first person you list as you build the household roster. Now turn to
page C1-12 and read the “Definition” and the “Special Situations” you may encounter
when identifying an eligible reference person. The reading ends in the middle of page
C1-13.
[
(Allow time)
Q:
Can the reference person in a sample household also be the household respondent,
?
A:
Yes, but the reference person does not have to be the household respondent.
Thank you.
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Are there any questions about who is eligible to be a household respondent and the
household reference person?
(Answer questions)
Now let’s discuss household membership and usual place of residence. For a person to be
considered a member of a sample household, he/she must be:
• Using the sample address as his/her usual place of residence at the time of the
current interview even if the person is temporarily absent at the time of interview,
OR
• Is staying temporarily at the sample address AND doesn’t have a usual place of
residence elsewhere.
Usual place of residence is a specific living quarters, whether a housing unit or a noninstitutional group quarters unit, where a person lives and sleeps the greater part of the
time and is free to return to at any time. Open your Information Card Booklet,
NCVS-554, to page 5 and look over the summary table for determining household
membership.
[ ]
(Hold up the Information Card Booklet and allow time.)
Now open your Workbook to page 1 and answer the five questions using the information
provided on page 5 in your Information Card Booklet.
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[ ]
(Allow time and then go over the answers)
Q:
Paul Moe is staying in the sample unit, but is looking for another place to live.
He has no other residence. Is Paul a household member?
A:
Yes, because Paul does not have any other usual place of residence.
Q:
Janet Voe is a paid housekeeper who lives in the sample unit. Is Janet a household
member?
A:
Yes, because the sample unit is her usual place of residence.
Q:
When you interview the Zoe household, Mr. Zoe tells you that his
daughter Emily is away at college. Is Emily a household member?
A:
No, because Emily is residing away from the family residence while attending
school. Her school residence is considered her usual place of residence.
Q:
When you contact the Coe household, Pamela Coe, the household respondent, tells
you that her husband, John, is serving with the Army and stationed in Iraq. Is John
a household member?
A:
No, because he is stationed in a different locality than the sample housing unit.
Q:
If you list someone as living and staying at the sample unit as of the night before
the interview and then determine at HSEMEMURE that the person usually lives
somewhere else, what precode do you enter in HSEMEMURE?
A:
Precode 2, “No.”
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When you enter precode 2, “No” in HSEMEMURE for a person, that person is NOT
considered a household member and you do not complete an NCVS interview for that
person.
Are there any questions?
(Answer questions)
Remember that each NCVS case assigned to you starts with a sample address. You
interview the residents at that address for seven enumeration periods, even if the usual
residents change during that time period. If all members of a household move out of the
sample address, the new household is considered a replacement household. Replacement
households are treated like incoming or first time in sample households in that you must
interview the household respondent in person, along with any remaining household
members who are eligible for interview and available at the time of your visit. However,
the interview period or enumeration period for the sample address does not change. So,
for example, if a unit is in sample for its third enumeration and you discover a
replacement household at the sample unit, the interview period for the replacement
household remains three and does not revert to one. (Pause)
Each time you discover a replacement household at a sample address, a replacement
household case is spawned. “Spawn” is a term that is used to indicate the creation of a
case from an original or “parent” case. When a case is spawned for a replacement
household, the original household automatically becomes a Type C noninterview. Also,
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the household number, which is part of the sample unit’s control number, increases by
one for the spawned case.
Q.
Suppose last enumeration three brothers, Michael, John, and Pat Miller lived at
the sample unit. When you contact the household during the current interview
period, you discover that John and Pat moved out of the household and Michael’s
new wife, Sarah, has moved in. Is this household considered a replacement
household, ______________?
A.
No, because not all members of the household moved out.
Regardless of whether or not a sample unit is a replacement household, survey procedures
require that you conduct NCVS interviews for all household members 12 years of age or
older by self-response. However, you may encounter situations in which the household
member is unable to complete his/her interview for himself/herself. For some cases, a
proxy interview is allowed. Turn to page C1-19 of your Interviewing Manual, and read
the definition for a Proxy Interview. Also read the three reasons in which a proxy
interview is acceptable for the NCVS and when a proxy interview is acceptable for
household respondents. The reading ends on page C1-20.
[ ]
(Allow time)
If you must take a proxy interview for an acceptable reason, your first choice for a proxy
respondent would be a household member who is at least 18 years old, very
knowledgeable about the proxy person, and who has already completed his/her own
NCVS interview by self-response. As you read in the manual, proxy interviews should be
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taken as a last resort since you may be collecting incomplete or inaccurate information as
a proxy respondent is more likely to omit an incident or leave out some of the details
about a reported incident.
Q:
Suppose Mrs. Jones refuses to let you interview her daughter Mary, who is 15
years old. Can you conduct a proxy interview for Mary with Mrs. Jones,
____________?
A:
No, a parent who does not allow you to speak to his/her child can only complete a
proxy interview for children who are 12 and 13 years old.
Q:
Suppose on September 8 you call the Coe household to conduct their NCVS
interview. Jennifer Coe tells you that her husband, Fred, is on an extended
business trip and will not return home until early October. Can you conduct a proxy
interview with Mrs. Meyer for Fred, ____________?
A:
Yes, since the household member is temporarily absent during the entire interview
period and will not return before closeout.
Now let’s discuss the crimes measured by the NCVS. Locate the job aid, Form
NCVS-550.1, NCVS At a Glance from your materials. This job aid provides some key
information about the NCVS so it is good idea to keep this form handy when
conducting your interviews. (Pause) Turn to page 6 of the job aid and read the
information under the heading "Type of NCVS Crimes."
(Allow time)
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The NCVS collects information on crimes suffered by individuals and households,
whether or not those crimes were reported to law enforcement. These include crimes of
rape, sexual assault, personal robbery, aggravated and simple assault, household burglary,
theft, and motor vehicle theft. As you read, the NCVS does not measure homicide,
kidnapping, commercial crimes, such as burglaries of stores, or the so-called victimless
crimes, such as drunkenness, drug abuse, illegal gambling, con games, and prostitution.
Crimes measured by the NCVS can be classified into two general types: crimes against
persons and crimes against households. Crimes against persons, which are referred to as
personal crimes and include rape, personal robbery, assault, purse snatching, and pocket
picking, involve contact between the victim and offender. All three of the measured
crimes against households, which are referred to as property crimes and include burglary,
theft, and motor vehicle theft, are crimes that do not involve personal confrontation.
Now open your Interviewing Manual now to page C2-3 and read Topic 2, Crimes
Measured by the NCVS. The reading ends on page C2-6.
[ ]
(Allow time)
It is important to know that threats of rape, sexual assault, personal robbery, and assault
made against a respondent must be delivered verbally and face-to-face between the
offender and the respondent AND the threat must involve the potential for physical harm
to the respondent.
Let's determine if the following examples are acceptable NCVS threats:
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Q:
Nick sent an e-mail message to John warning him to stop seeing his ex-girlfriend or
he would beat him up the next time he saw him. Is this an acceptable threat for the
NCVS, _____________?
A:
No, since the threat was not verbal and not face-to-face.
Q:
Amy was driving home at night when a car pulled up behind her. The driver
honked his horn, flashed his headlights, and then passed her at a high-rate of speed.
When passing her, Amy noticed that the driver made an obscene gesture at her.
Amy said that she felt threatened. Is this an acceptable threat for the NCVS,
____________?
A:
No, because the other driver did not verbally threaten to physically harm Amy.
Q:
Eric was at an ATM machine when a man approached him and told him to hand
over the money he just withdrew or else he would shoot him. Is this an acceptable
threat for the NCVS, ____________?
A:
Yes, because the threat was delivered verbally and face-to-face and involved the
potential for physical harm to the respondent.
Let's try one more.
Q:
James was outside in his yard when his neighbor Phil came over and warned James
to stop parking in his parking space or he would slash his tires the next time he was
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parked in his reserve space. Is this an acceptable threat for the NCVS,
_____________?
A:
No, because the threat, although verbal and face-to-face, did not involve the
potential for physical harm.
Thank you.
The most serious crime against households is burglary, which is the illegal or attempted
entry of a structure. An example of burglary would be if a person actually broke into a
house, or if a person having no right to be there entered through an unlocked door.
Theft, the most prevalent property crime, includes completed or attempted theft of
property or cash without personal contact. Incidents involving theft of property from
within the sample household are classified as theft if the offender has a legal right to be in
the house, such as a maid, delivery person, or guest. If the offender has no legal right to
be in the house, the incident is not classified as a burglary. Examples of theft are: theft of
cash by a houseguest, theft of a garden hose from the yard, theft of a briefcase or
umbrella from a restaurant, or theft of a portable radio from the beach.
Any crime involving personal contact is not a household crime.
Q:
What are personal crimes of violence
A:
Crimes in which an offender attempted to attack or attacked a household member
?
or threatened a household member with physical harm, robbed a household
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member by force or threat of physical harm.
Thank you.
Respondents will sometimes report the theft of articles belonging to a household member
under 12 years of age, such as a bicycle left outside the house. This can be considered a
crime against the household, because the theft happened near the home. If the respondent
mentions this type of incident, record it in the screen question. However, do not include
the theft of items belonging to household members under 12 years of age when the theft
takes place away from home; for example, a bicycle stolen from a school playground.
Also, do not record any threats of physical harm or attacks to household members under
12 years of age. Since household members who are under 12 years of age are not eligible
household members for the NCVS, these crimes fall out of scope for the NCVS.
You also record all crimes to unrecognizable businesses, as these are included in the
NCVS data. Turn to pages C2-10 of your Interviewing Manual, and read the definitions
for recognizable and unrecognizable businesses. The reading ends on page C2-11.
[ ]
(Allow time)
Q:
If a respondent does sewing alterations in her house and she has a sign in her front
yard which reads: “Alterations - Same Day Service.” Is this a recognizable
or unrecognizable business, __________________?
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A:
A recognizable business.
Q:
One of your respondents prepares income tax forms in his basement and there is no
sign outside his house advertising his services. He only advertises his business in
the local newspaper. Do you consider his business recognizable or
unrecognizable, ____________?
A:
Unrecognizable.
As mentioned earlier, all crimes to unrecognizable businesses, such as the theft of
business property, are included in the NCVS data. However, if a reported crime involves
a recognizable business, report only the personal items stolen or any personal threats of
physical harm or assaults that may occur to the respondent during a theft from a
recognizable business. Do not include any stolen items that belong to the recognizable
business.
Q:
Let’s say that two thieves stole a sewing machine that belonged to a person’s
recognizable alterations business. Do you include the theft in the NCVS,
______________________?
A:
No, because the stolen item belonged to a recognizable business.
Q:
If a respondent uses a computer to prepare income tax forms in his unrecognizable
business and her business computer was stolen. Do you include the theft when
completing a Crime Incident Report, __________________?
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A:
Yes, because the stolen computer belonged to an unrecognizable business.
Q:
If a shopkeeper’s wallet was stolen during the robbery of his small business, do
you include the theft of the shopkeeper’s wallet,
A:
?
Yes, because we want to include thefts of personal items, regardless of whether the
personal theft took place at a recognizable or unrecognizable business.
Q:
While conducting a screen interview, a respondent says that her recognizable
business, which is located in a downtown store, was burglarized and she was
attacked during the burglary. Do you record this incident? And why or why
not?
A:
Yes, because the household member was attacked during the burglary.
In this last situation, if any personal property or cash was stolen from the store owner, you
record the stolen property and cash because it belongs to the respondent, and NOT to the
recognizable business.
Are there any questions?
(Answer questions)
Sometimes respondents are unable to describe separately the details of each reported
incident when they are similar. Six or more similar but separate events, which the
respondent is unable to describe separately in detail to you, are called a series of crimes.
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Turn to page C3-4 in your Interviewing Manual and read the definition for series of
crimes.
[ ]
(Allow time)
Q:
In SQTHEFT, Nicole reported that money was stolen from her desk at work on
five different occasions. All incidents occurred during her 6-month reference
period. Nicole never found out who stole the money and each time the
circumstances were so similar that she cannot differentiate one incident from the
other. Do these incidents qualify as a series of crimes, __________?
A:
No, because although all the incidents were reported in the same screen question,
all occurred during the 6-month reference period, and the respondent cannot recall
enough details to report each incident separately, the respondent reported less than
six similar incidents. (OR SOMETHING SIMILAR)
Are there any questions?
(Answer questions)
Now let’s go over several important items within the crime incident report. The first is
the location in which the incident occurred. The type of place at which the incident took
place falls into one of eight general categories – 1) Inside OWN home, 2) Near OWN
home, 3) Inside or near another’s home, 4) Commercial place, 5) Parking lot or garage,
6) School, 7) Open area, on the street, or on public transportation, AND 8) Somewhere
else.
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This item is EXTREMELY IMPORTANT because if you identify the wrong place, you
will ask inappropriate questions and the incident may eventually classify into the wrong
type of crime category. Each general location category is further subdivided into more
specific locations. For example, if you select INSIDE OWN HOME you must determine
more specifically where the incident took place. INSIDE OWN HOME covers enclosed
structures owned or rented by the respondent. An enclosed structure is one which has a
door or window to gain entry through such as the respondent’s home, apartment,
dormitory room, garage, shed, or an enclosed porch, or a vacation home, second home,
hotel or motel room in which the respondent could have been staying at the time of the
incident. This category also includes enclosed structures that are on the respondent’s
property but are detached from the main structure such as a detached garage or storage
shed. You select INSIDE OWN HOME only if the offender got inside or tried to get
inside the respondent’s home or lodging facilities. It does not matter whether the
offender entered by force, was let in, or gained entrance through an unlocked door.
For incidents that happened on an unenclosed porch, patio, or carport of the respondent’s
home, select NEAR OWN HOME rather than INSIDE OWN HOME. Although these
areas are often attached to the home, they are not enclosed and do not have a door or
window through which an offender could enter. After selecting NEAR OWN HOME
you then select the appropriate subcategory of where the incident occurred near the
respondent’s home or lodging.
Here is an example:
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•
If someone stole potted plants from a respondent’s unenclosed porch, select NEAR
OWN HOME. Then select the appropriate subcategory titled “Own yard,
sidewalk, driveway, carport, unenclosed porch” indicating where the incident
occurred near the respondent’s home or lodging.
Select these same categories if an offender stole a respondent’s baseball bat and glove
from his carport.
Let’s try a couple more examples.
Q:
If a respondent says that he was robbed in his motel room at a ski lodge, which
general location category do you select, INSIDE OWN HOME or NEAR
OWN HOME,
?
A:
INSIDE OWN HOME for the hotel or motel room respondent was staying in.
Q:
Another respondent says that she was mugged in her own home by a thief. Which
general location category do you select, INSIDE OWN HOME or NEAR
OWN HOME,
A:
?
INSIDE OWN HOME
Now let’s go over the other general location categories. The third general category is
INSIDE OR NEAR ANOTHER’S HOME. This category includes places where the
incident may have happened that are at, in, or near the home of a respondent’s friend,
relative, or neighbor. Such places include: the dwelling or other building owned by a
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friend, relative, or neighbor; in a friend’s, relative’s, or neighbor’s yard, driveway,
carport, open porch; in the building where a respondent’s friend, relative, or neighbor
lives; or on the street immediately adjacent to the property of the respondent’s friend,
relative, or neighbor.
The fourth general location category is COMMERCIAL PLACE. This includes places
such as: inside a restaurant, bar, nightclub, bank, gas station, office, factory or warehouse,
and other commercial buildings such as a store. (Pause)
The next category is PARKING LOT OR GARAGE. This includes commercial and
noncommercial parking lots or garages as well as those provided to residents and guests
of apartments, townhouses, rooming houses, dormitories, condominiums, and so forth.
After selecting PARKING LOT OR GARAGE, probe to determine the specific type of
parking lot or garage. Commercial parking lots or garages are those that are privately
operated for profit AND require a parking fee regardless of whether or not the parking lot
or garage is attended or unattended. In contrast, noncommercial parking lots or garages
are those in which the general public can park free of charge, such as a shopping mall.
They also include a parking lot or garage that has parking meters and those operated by a
local, state, or Federal government regardless of whether or not a fee is required. If it is
unclear as to which type of parking lot the respondent is referring, probe to find out if the
parking lot is privately owned and a fee is paid to park. Don’t ask the respondent if it’s a
commercial or noncommercial parking lot or garage, because the respondent’s definition
of such parking lots may differ from the survey’s definition.
Q:
What do you do if a respondent reports that while out shopping his car was
stolen from a parking lot,
?
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A:
Select the general location category, PARKING LOT OR GARAGE, ask whether
the respondent was parked in a privately operated lot that charges a fee to park, and
then mark the appropriate subcategory. (OR SOMETHING SIMILAR)
If a respondent tells you that an incident happened at her school, you will select the sixth
general location category, SCHOOL. Then probe to determine if the incident took place
inside or outside the school building, such as on the school parking area, play area, or
school bus.
The next category, OPEN AREA, ON THE STREET, OR ON PUBLIC
TRANSPORTATION covers a variety of places open to the general public that the
incident could take place. This category includes places such as: apartment yard, park,
playground, on some type of public transportation, or in a bus depot, train station, airport,
or subway station. (Pause)
When the incident happened at or in a place that doesn’t fit any of the other location
categories, or of the respondent doesn’t know where the incident took place, you will
select the final general location category, OTHER. You must describe the place such as
hospital, library, church, on the beach, and so forth.
When a respondent tells you that the incident occurred in his/her home or lodging, you
will ask if the offender had a right to enter the building or dwelling legally.
Q:
Who would have a “right” to be in a dwelling,
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A:
People who live there, friends or relatives of the household, salespersons,
maintenance workers, or other persons who have been given permission to enter
the home. (OR SOMETHING SIMILAR)
It’s possible that the offender was allowed inside the dwelling, but still did not have a
“right” to be there. Children may let a stranger into the home, while adults would not.
An offender may push his or her way in when the respondent answers the door, or an
offender may have entered a dwelling by misrepresenting himself or herself as a repair
person, police officer, and so forth. These persons do not have a right to be there.
If the offender didn’t have the right to be in the respondent’s home or other structure on
the respondent’s property, you ask if the offender actually got in or just tried to get inside
the respondent’s house, apartment, room, garage, shed, or enclosed porch. If the
offender did NOT get inside or did NOT try to get inside any of the places inside the
respondent’s home or lodging, the category INSIDE OWN HOME is an incorrect
response. Probe to find out which of the other general location categories more
appropriately applies and then back up in the instrument to correct the answer.
If the offender got inside or tried to get inside any of the places inside the respondent’s
home or lodging, you ask if there was any evidence that the offender got in by force or
tried to get in by force. Visible evidence is evidence that can be seen after the incident
takes place, such as a broken lock, a broken window, or a door jimmied. It does not refer
to an open, undamaged door or an offender forcing a person to let him or her in.
Are there any questions?
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(Answer questions)
Another VERY CRITICAL item on the Crime Incident Report is PRESENCE. If you
enter someone as not being present during the incident and they were present, you will
skip important questions about attacks, attempted attacks, and threats. This will affect the
classification of the crime. On the other hand, if you mark someone as present during the
incident when they were not present, you will ask the respondent irrelevant questions. To
consider a household member present during an incident, there must be an opportunity for
an offender to attack or threaten to attack the person or the possibility that an offender
could take something directly from the household member.
Sometimes it’s difficult to determine if the respondent was present since some
respondents may not know what is meant by “present” for the NCVS. If this happens,
then you need to probe. If you are still unsure after probing, consider the person present.
This ensures that we will not miss important details, such as whether or not the
respondent was attacked or threatened with physical harm.
Open your Interviewing Manual to page C3-19 and read the definition of “presence.”
[ ]
(Allow time)
There are three other important things you must remember about presence.
•
First, the respondent does not have to be awake or conscious to be
considered present.
•
Second, the respondent does not have to be in the same room in the house
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where the incident happened to be considered present.
•
Third, when a household member is in the house and the incident takes place
in an attached garage or an enclosed porch, the household member is
considered present during the incident.
Now let’s try a few examples.
Q:
After a respondent heard a noise, she looked out her kitchen window and saw
several young men running away from her detached garage. By the time she got to
the garage, the men were gone. After looking around the garage, she discovered
that some power tools were missing. Was the respondent present at the immediate
scene of the crime,
A:
? And why or why not?
No. The detached garage was the immediate scene and she didn’t arrive until after
the crime was committed. (OR SOMETHING SIMILAR)
Q:
If another respondent was asleep in his house when someone broke the patio door
and entered his family room, would he be present,
? And why
or why not?
A:
Yes. The house was the immediate scene of the crime and the respondent was in
the house during the break in. (OR SOMETHING SIMILAR)
Q:
If a respondent has guests at her house and one of the guests steals something from
her bedroom while the respondent is in the kitchen, is the respondent present,
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? And why or why not?
A;
Yes. Anywhere inside the house is the immediate scene of the crime, even though
the respondent was in a different room. The respondent could have been attacked
or threatened with physical harm. (OR SOMETHING SIMILAR)
Q:
If the offender enters or tries to enter a respondent’s attached garage and the
respondent is inside the home at that time, is the respondent present,
?
And why or why not?
A:
Yes, the offender could enter or try to enter the home through a door which gives
access between the garage and the house and this could allow the offender to
attack or threaten to physically harm the respondent. (OR SOMETHING
SIMILAR)
Are there any questions about presence during an incident?
(Answer questions)
Finally, let's review the NCVS reference period. Turn to page C1-3 in your Interviewing
Manual and read the definition of a “reference period.”
[ ]
(Allow time)
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Sometimes you will encounter a reported incident that occurred before the reference
period start date or on the day of the interview. If you discover at the INCIDENTDATE
screen that the incident occurred before the reference period start date, the incident is
considered out-of-scope and the instrument will not prompt you to collect any more
information about the incident. If the incident occurred on the day of interview, collect
the incident information as usual. During post-data collection processing the incident will
be reviewed before making the incident out-of-scope.
Are there any questions?
(Answer questions)
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Chapter 9 – NCVS CAPI Instrument
(Total approximate time: 8 hours, 20 minutes)
Instructor Preparation
• If available, make sure the projection device is set up.
• Make sure all trainees are logged into their laptops and using AC power. (Make
sure all trainees have access to electrical outlets to plug in their laptop computers.
If necessary, assist the trainees using extension cords or adaptors to connect to
outlets in the training room.)
• Make sure trainees have a copy of the NCVS-522.1 Classroom Workbook.
• Make sure trainees have copy of the NCVS-572(L) and the NCVS-573(L)
Introductory letters, NCVS-110, Fact Sheet, and Forms 11-38 and 11-38A,
Request for Appointment.
Objective:
• Familiarize trainees with the survey questions and their intent.
• Provide trainees with practice using the NCVS instrument and the instrument
function keys.
Materials Needed:
Trainee
• Laptop computer
• Function key template
• Form 11-38, Request for Appointment
• Form 11-38A, Request for Appointment
• NCVS-522.1 Classroom Workbook
• NCVS-554, Information Card Booklet
• NCVS-572(L) Introductory Letter (for incoming households)
• NCVS-573(L) Introductory Letter (for continuing households)
Trainer
• Same as trainee materials
• Projection device
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You learned in the self-study about the different parts of the NCVS CAPI instrument and
the function keys that are used in this instrument to help you perform your job. You also
practiced using the instrument by completing an interview. In this section of the
classroom training, you will have the opportunity to go through several additional
practice exercises to further familiarize you with using the NCVS automated instrument.
You will practice re-entering a case to complete an interview, conducting a proxy
interview, choosing a new household respondent, changing the reference person, building
a household roster, classifying a sample unit as a noninterview, classifying an eligible
NCVS respondent as a Type Z noninterview, unduplicating incidents, and quitting a case
before proceeding with the interview.
Before we begin the practice exercises, let’s review how to correct answers to questions if
you make a mistake. If you are in the middle of an interview and get off track by entering
the wrong answer for a question, press the left or up arrow key in the lower right corner
of your keyboard. This step will take you to the previous question so you can change the
answer. If you have to go back several questions, keep pressing the left or up arrow key
until you get to the question where you need to change the answer. You will practice
changing a response to a previously answered question later in the training. (Pause) To
return to the next unanswered question in the instrument path, you can press the "End"
key. The "End" key is particularly important to use when you re-enter a case that was a
partial interview for a respondent.
During the practice exercises, you will also have the opportunity to use some of the
function keys that are available in the CAPI instrument. Remember, the functions of
some of the keys within this instrument differ from their functions within Case
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Management, but some are the same. For example, the F1 key displays Help information
in both Case Management and in the NCVS CAPI instrument. However, the F2 function
key in Case Management opens the selected case so you can start the interview while in
the CAPI instrument this function key is not used.
To get an idea of the variety of functions you can use in the instrument, pull out the
function key template and look at the keys available to you for use in the NCVS
instrument.
(Hold up a template for Trainees to see)
(Allow time)
Now look at the chart on pages 2 and 3 of your Workbook and read over the more
detailed description of the operations performed by each function key.
[ ]
(Allow time)
Each function key or combination of keys allows you to perform specific tasks while
working in the NCVS instrument. Many of these operations were discussed in the selfstudy you completed. You will have the opportunity to practice using some of these
function keys as you go through the practice interview exercises.
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Now we will begin going through the practice exercises. If you get off track or get stuck
on a particular question, let me know right away so that you don’t fall behind.
Throughout these exercises, especially in the first two exercises, I will interrupt the
interview frequently to provide an explanation about the intent or the meaning behind a
particular question being asked. Also, DO NOT re-enter or reinstall your training cases
at the end of the day since doing so will delete all information entered during training.
Finally, as we go through each practice exercise refrain from jumping ahead of the class.
Doing so may result in you getting off track and cause a delay in training.
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PRACTICE EXERCISE #1 –Building a Household Roster
Case ID: 00000003 and 00R00003
(Approximate time: 45 minutes)
The first practice exercise covers building a household roster for a replacement
household. Keep in mind that the process of building a roster for incoming or first time in
sample cases is the same as what we'll be going through for a replacement household.
Now let’s continue with the same case we used earlier in training. Make sure the case
103 Riverside Blvd is highlighted. This is the case we want to interview, so press the F2
function key to access the NCVS CAPI instrument. Before you actually enter the
instrument, you need to confirm that you selected the correct case. At the “Confirmation
Screen” check the information displayed to make sure you selected the right unit.
(Pause) If the case selected is correct, click the OK button or press Enter. Do that now.
(Allow time)
The START_CP screen is the first NCVS instrument screen that you see when you enter
a case. Look at the information in blue text displayed in the Info Pane of the
START_CP screen. Remember, any time you see blue text in the Info Pane it is an
instruction for you to read the text to yourself and not to the respondent. This screen
provides you with the survey title, the case status, the current date and time, the
incoming/continuing status, and confirmed refusal status.
Notice that the “Case Status” indicator, which measures the progress of the case
throughout the interview process, identifies this household as a “New Case.” This means
that this is your first attempt to interview the household for the current interview period.
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Now look at the “Interview Number.” For this case, the interview number is 3. This tells
you that this case is in sample for its third NCVS interview. (Pause) Typically, when the
interview number is “1,” the Incoming/Continuing status field displays the word
“incoming.” When the interview period is two through seven, this field usually displays
the word “continuing.” For a replacement household, regardless of the interview period,
this field displays the word "incoming."
The "Confirmed Refusal" field identifies a situation where a respondent adamantly
refused to be interviewed and demanded that he/she not be contacted again. When a case
is a confirmed refusal, the words "Confirmed Refusal" or “No” are displayed.
After reviewing the information at the START_CP screen, select the appropriate
interview mode. For interviews you conduct by telephone, select code “1.” For personal
interviews, you have two options for recording the case’s interview status. Selecting
category 2 classifies the case as a personal interview and enables you to view any notes
that have been recorded previously for the case.
Selecting category 3 also classifies the case as a personal interview but allows you to
bypass or skip any notes that have been recorded previously for the selected case.
(Pause)
To code a case as a Type A, B, or C noninterview, select code 4. Selecting code 4 at the
START_CP screen takes you to another screen that collects additional information about
the noninterview such as the reason for the noninterview. (Pause)
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Enter code 5 for cases that are a sufficient partial. These are cases in which the interview
is complete with at least the household respondent but there are other household members
whose interview you were unable to complete and you have exhausted all attempts to
interview these individuals. Before you can transmit these cases to Headquarters, you
must code each noninterview person as a Type Z noninterview. Selecting code 5 at the
START_CP screen takes you to another screen that collects the line number of each
Type Z noninterview person and the reason for the noninterview. (Pause)
You enter code 6 if you want to quit the case, for example, if you decide that you don’t
want to interview the case at this time.
Now take a look at the “Status bar” at the very bottom of the Form Pane. This is the
shaded portion of the screen. (Pause) Notice the fields “Talking to” and “About.” The
“Talking to” field contains the name of the person who answers the survey questions.
The “About” field contains the name of the eligible NCVS household member for whom
you need to obtain an interview. For self-response interviews, the name entered in both
of these fields is always the same. For proxy interviews, the proxy respondent’s name is
entered in the “Talking To” field and the proxy person’s name will appear in the “About”
field. When you first enter a continuing case to interview for a given month, the first
name that appears in these fields is that of the household respondent from the previous
interview, since the household respondent is the first person with whom you must
complete an interview. For incoming cases, these fields are blank until you build the
household roster and select a household respondent.
Before we proceed with the interview, let’s take a look at the composition of this
household to get an idea of the number of people in the household and those who you
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need to interview. Remember, you can also view the household composition when you
are in Case Management. To view the household roster in the NCVS CAPI instrument,
you can either press the SHIFT and F1 keys simultaneously or you can click on the “HH
Roster” tab on the toolbar. Use one of these two methods now to view the household
roster for this case.
(Allow time)
Notice that there are three members in this household, Roy, Mary, and Colin Coe. Roy
Coe, who is line number 1, is currently designated as the household respondent. The “X”
in the “HHR” column preceding his line number tells you that he is the household
respondent. Remember, the household respondent must be a household member who is at
least 18 years of age and knowledgeable about the household. This household member
will answer the household characteristics and household screen questions in addition to
the individual screen questions. Remember, you MUST interview the household
respondent BEFORE interviewing any other household members.
Now look at the column labeled "REL" on the Household Roster screen. This column
shows the relationship of the household members to the reference person. For this case,
Mary Coe, who is line number 2, is the reference person. Remember, the reference
person is usually one of the owners or renters of the sample unit. When you interview at
a sample address for the first time, the first person listed will be designated as the
reference person so you want to make sure that this person is one of the owners or renters
of the sample unit.
Now take a look at the last column, the “STATUS” column. For any respondent whose
interview you have not started, you will see “Need Self” displayed in the “STATUS”
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column. You could also see the following descriptions entered in the “STATUS” column
as the interview progresses. You may see "NEED PROXY" if the respondent needs a
proxy interview, "Partial-Int" for partial interviews, "REFUSED" for refusals, "Under 12"
for household members under the age of 12, "Moved Out" for any household member
who has moved out of the sample unit, "Deceased" for household members who have
died, and so forth. If you completed a respondent’s interview, the status would change to
a final status of “DONE-Int” for done interview.
Now let’s return to the START_CP screen. To return to this screen, either click on the
“Main” tab, which is the first tab on the toolbar, or press “1” to continue.
(Allow time)
Now we need to indicate the case’s type of interview or interview mode. (Pause) As we
want to proceed and interview this case, we need to identify the type of interview we are
conducting, that is, telephone or personal. Although this case should be interviewed by
telephone as it's a third enumeration case, for this exercise we will conduct a personal
interview. Remember, for personal interviews, you have two options for recording the
case’s interview status. Selecting category 2 classifies the case as a personal interview
and lets you view any notes that may have been recorded previously for the case.
Selecting category 3 also classifies the case as a personal interview but allows you to
bypass or skip any notes that may have been recorded previously for the selected case.
Before we proceed with the interview, let me mention that you have two ways of
recording a response. One way is by using your mouse pad and clicking on the radio
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button or square box preceding the answer category to be selected. The second way to
record a response is by pressing the number on your keyboard that corresponds to the
answer category to be selected. Press the number 3 key on your keyboard but do not
press the Enter key just yet. (Pause) Notice that the radio button next to the answer
category is filled and a “3” appears in the white answer field box in the Form Pane.
(Pause)
Does everyone see that?
(Help trainees who are having difficulty)
Now press Enter. This takes you to the GEN_INTRO_CP screen. This screen gives you
the text for introducing yourself, instructions for starting the interview, and displays the
household address. Look at the third FR instruction. (Pause) Notice that you are
instructed to ask to speak to Roy Coe since he was the household respondent in the
previous interview.
Let’s suppose that after introducing yourself and asking to speak to Roy Coe, the person
who answered the door tells you that the Coe family moved. You need to enter 2,
“Respondent not available” and then press Enter. Do that now. (Pause)
The next screen, HHNUM_VR_CP, asks you if the case is a replacement household.
Remember, since the question is in blue text you are NOT to ask the respondent this
question. Since you know that this is a replacement household, press 1, “Yes,” and then
press Enter.
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The next screen, CKREPLACE_CP, is a check to make sure that this is truly a
replacement household.
(Call on Trainee)
________________, please read the definition of a replacement household and the
question that follows the definition.
(TRAINEE: A replacement household means that there are no members of the
original household living at this address. Are you sure this is a replacement
household?)
Thank you.
We are sure that this is a replacement household, so enter 1 and then press Enter.
(Call on Trainee)
______________, what does the next screen tell you?
(TRAINEE: A new case for the replacement household will be spawned in case
management when you exit this case. Enter 1 to exit this case, which will automatically
be made a Type C. Select the newly spawned case in case management to interview the
replacement household.)
Thank you.
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Remember, spawn is a term that is used to indicate the creation of a case from an original
or “parent” case. When a case is spawned for a replacement household, the original
household automatically becomes a Type C noninterview.
Enter 1 to continue. (Pause) At the "Case Level Notes Editor" type a note indicating that
all the household members moved and a replacement household has moved into the
sample unit.
(Allow time)
Now press the F10 key to exit the "Case Level Notes Editor" and then click “Yes” that
you want to save the note entered for this case.
(Allow time)
A small screen pops up stating that the database has successfully been updated. Click
"OK."
You are now back in Case Management. At the Case List, make sure case 103 Riverside
Blvd is highlighted. Notice that the "Case ID" in the Details Pane for this case contains
an "R" in the third character of the Case ID. This tells you that the case listed in the Case
List is the replacement household. Also, the household number, which is the third to the
last digit of the Control Number, was incremented to 2. This is because each time there is
a replacement household at a sample unit the household number increases by one.
Remember, the original household was made a Type C and as a result was removed from
the Case List. However, it will appear in the "All" Case List and the "Type C" Case List,
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which you can view by pressing the F8 function key. Press F8 now. (Pause) Now arrow
down to the Type C category and then press Enter. (Pause)
Now click on the "Assignment" tab in the Details Pane. Notice that the original case is
displayed and has a Type C outcome code of 241. Right click on the outcome code to see
a description of the code. (Pause)
(Trainees must be in the "Assignment" window in order to view the outcome
code details.)
__________, please read the description that pops up.
(TRAINEE: Type C - house or trailer moved.)
Thank you.
Press the Escape key to remove the display and then press F8 again. (Pause) Let’s return
to the main “Case List.” Click the "Case List" button that is located below the “Cancel”
button to return to the main Case List screen. (Pause)
Now highlight the replacement household located at 103 Riverside Blvd, if it isn’t
already highlighted, on your Case List. Remember, the entire row should be highlighted.
(Pause) Press the F2 key; then click OK or press Enter at the “Confirmation Screen.”
(Allow time)
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Notice the “Incoming/Continuing” designation says "incoming." This is because
replacement households are to be interviewed in the same manner as incoming cases; that
is, by personal visit. (Pause)
Before selecting code 2 or 3 at the START_CP screen for personal interview, let's see
what happens if you entered code 1, Telephone, for a personal visit case. Enter 1 and
then press Enter. (Pause) As you can see an error message pops up.
____________, please read the error message.
(TRAINEE: This is an incoming case and requires a personal visit interview with the
household respondent, unless this is a last resort.
If this is a last resort, select to continue with a telephone interview for this
case. Otherwise, select to return to the START_CP screen and select personal
interview.)
Thank you.
Sometimes when attempting to conduct interviews with cases whose interviews must be
conducted by a personal visit, the household respondent insists that his or her interview
be completed by telephone even though survey procedures require you to complete the
household respondent's interview in person. When you encounter such a situation and
have exhausted all possible attempts to persuade the household respondent to complete
his or her interview in person, you can complete the household respondent's interview by
telephone as a LAST RESORT. For this case we don't want to conduct a telephone
interview. Before going back to the START_CP screen and correcting your entry, let me
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explain to you what to do if you need to conduct a telephone interview for this case. As I
describe the process DO NOT press any keys until I tell you to.
If you need to conduct a telephone interview for this case, at the error pop-up screen you
click the “Suppress” button to proceed to the next screen. Then you press F10 to
terminate the interview. Pressing F10 takes you to the back of the instrument where you
can record the telephone number at which the household respondent requested to be
called.
Now let’s go back to the START_CP screen. Press the Escape key or click either the
"Close" or "GoTo" button. (Pause) Now enter 3 and then press Enter. (Pause)
At the GEN_INTRO_CP screen, introduce yourself and show your identification.
Notice the third instruction in the middle of the Info Pane. This instruction tells you to
ask for an eligible respondent. Since this is a replacement household you can’t ask to
speak to a specific person since this household was not previously interviewed and there
is no household respondent from the previous enumeration period. You need to ask for
an eligible respondent.
(Call on Trainee)
_________________, please read the instruction of who qualifies as an eligible
respondent.
(TRAINEE: A household member at least 18 years of age and knowledgeable about
the household.)
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Thank you.
Let’s assume for this exercise that the person who answered the door is an eligible
respondent.
Since this is a new household, before proceeding with the interview, you need to hand the
respondent a copy of the NCVS-572(L) introductory letter and allow the respondent time
to read it. (Pause) For incoming or first time in sample households, as well as for
replacement households, hand the respondent a copy of the NCVS-572(L) letter. For
continuing or second through seventh enumeration period households, hand the
respondent a copy of the NCVS-573(L) letter. Pull out a copy of these two letters from
your training materials and take a look at them.
(Allow time)
These letters comply with the provisions of the Privacy Act of 1974 that requires that all
Federal agencies provide specific facts to anyone from whom they plan to collect
personal information. These facts include the legal authority for collecting the
information, the principal purpose for collecting the information, the uses of the data
collected, and the mandatory or voluntary nature of the survey and any penalties. These
letters also prepare the household for your visit or telephone call either by you or a
Census Bureau telephone center representative. Depending on operational procedures,
the regional office or the field representative mails the NCVS-572(L) to a household just
before it comes into sample for the first enumeration period. The NCVS-573(L) letter is
usually mailed before each subsequent enumeration period.
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For telephone interviews you need to press the F1 function key and read to the respondent
key points contained within the letter. Now press the F1 function key.
[ ]
(Allow time)
The key points you want to convey to the respondent are:
•
The National Crime Victimization Survey is conducted by the U.S. Census Bureau
on behalf of the US Department of Justice. It asks people about their experiences
as victims of crime.
•
The survey is voluntary and their participation is appreciated. Their address was
one of a sample that was randomly selected for the survey to represent the entire
population. Their responses are important to ensure data accuracy and
completeness, regardless of whether or not the respondent or anyone in their
household has experienced a crime.
•
Information collected in this survey is strictly confidential by law and used for
statistical purposes only.
•
Survey results provide an understanding of the experiences of victims and are used
in many ways. Citizens, legislators, policymakers, researchers, and others rely on
this data to gain a better picture of crime victimization in their efforts to assist
victims.
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•
Although the Census Bureau collects this information, it is not part of the U.S.
Population Census. The Census Bureau, with their resources and expertise,
collects data on many topics beyond the decennial census.
Now press the Escape key to exit the Help screen.
Now press 1, “Respondent Available” at this screen and then press the Enter key. At the
CAPI_INTRO_B, indicate whether or not the respondent is ready to complete the
interview. If it’s an inconvenient time to conduct the interview, the respondent seems
reluctant, you’ve reached the wrong address, or you’ve encountered some other problem
that prevents you from continuing the interview, enter the appropriate code, 2 through 5,
which will then end the interview. For this exercise, the respondent is ready to complete
the interview so enter 1 to continue.
Now let's proceed with the interview. During this exercise and in the other practice
exercises throughout this training, I will call on one or more of you to serve as the field
representative. You will ask the questions and I will act as the respondent. At certain
questions I will interrupt the interview to provide further explanation about a question.
_______________, please continue the interview. As you enter a response, please tell us
what you enter at each screen as you go through the interview.
GETLETTER_CP
FR:
I’m here concerning the National Crime
Victimization Survey. The Census Bureau is
conducting a survey here and throughout the Nation to
determine how often people are victims of crime. Did
you receive our introductory letter in the mail?
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R:
No.
(Enter 2, No)
VERADD_CP
FR:
I have your address listed as
103 Riverside Blvd
Anytown 99997
Is that your exact address?
R:
Yes, it is.
(Enter 1, Same Address)
MAILINGSAME_CP
FR:
Is your mailing address the same as your physical
address?
R:
Yes it is.
(Enter 1, Yes)
(Interrupt and say)
Throughout the instrument, you will encounter questions in which you can either ask or
verify the question. For such questions, if the respondent has indicated the answer earlier
in the interview or the response from the previous enumeration is provided, you can
verify the answer with the respondent without asking the question. Otherwise, you must
ask the question as worded. Also, for questions in which you are not instructed to ask or
verify the question, you must ask the question as worded.
You will also encounter some questions in which you are instructed to read the answer
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categories out loud to the respondent. As you read the categories, always speak as clearly
and distinctly as possible and avoid rushing through the categories.
___________, please continue the interview.
TENURE
FR:
Ask or verify - Are your living quarters
-Owned or being bought by you or someone in
your household?
--
R:
Rented for cash?
Yes, rented for cash.
(Enter 2, Rented for cash)
STUDENTHOUSING
FR:
If apparent, enter precode without asking
Are your living quarters presently used as student
housing by a college or university?
R:
No
(Enter 2, No)
PUBLICHOUSING
FR:
If apparent, enter precode without asking
Is this building owned by a public housing authority?
R:
No
(Enter 2, No not public housing)
INDIANRESERVATIONHU
FR:
Are your living quarters located on an American Indian
Reservation or on American Indian Lands?
(Interrupt and say)
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Remember, if you are familiar with the area in which the sample address is located and
know for sure whether or not the living quarters is located on an American Indian
Reservation or on American Indian Lands, you can enter the appropriate precode in this
item without asking the question. If there is any doubt in your mind, ask the question and
then enter the appropriate precode that corresponds to the respondent’s answer.
The sample unit is not on an American Indian Reservation or on American Indian Lands
so enter code 2, No. Now, to help you through the next couple of questions, here is some
additional information about the household. The unit is a single unit apartment that has
direct access.
Q:
What code do you enter for ACCESS, ____________?
A:
Code 1, Direct
Enter code 1. Now look at the 12 descriptions for type of housing unit.
(Allow time)
Q:
Which category would you select for this sample unit, _____________?
A:
Category 1, House, apartment flat.
Enter code 1.
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___________, please continue.
NUMEROFUNITS
FR:
Observe or ask
How many housing units are in this structure?
R:
About 10 units
(Enter 6, “10 +”)
DIRECTENTRANCETOUNIT
FR: Observe or ask - Does the unit have an outside
entrance, patio doors, or windows, etc. on the ground
level or outside stairs leading directly to this unit?
R:
Yes
(Enter 1, Yes)
GATEDWALLEDCOMMUNITY
FR: Ask if unsure
Is this unit in a gated or walled community that
restricts access by non-residents or requires entry
codes, key cards, or security guard approval to access?
R:
No
(Enter 2, No)
RESTRICTEDACCESS FR:
R:
Ask if unsure
Is this unit in a building that requires a special entry
system such as entry codes, key cards, or security
guard approval to access?
No
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(Enter 2, No)
(Interrupt and say)
Now you begin to build the household roster. You enter the first and last name of every
person who lives at the sample unit or who stayed at the sample address at least one
night before the interview. Turn to page 4 of your NCVS CAPI Classroom Workbook
and read to yourself who should be listed.
[ ]
(Allow time)
For each person you list, you record the first name, press enter, and then enter the last
name.
_____________, please continue.
HHROSTER_FNAME
FR:
What are the names of all people living or staying
here? Start with the name of the person or one of the
people who rents this home.
R:
That's me. My name is John Zoe.
(Enter John, then press Enter)
HHROSTER_LNAME
(Enter Zoe, then press Enter)
SEX
FR:
Ask if necessary
Is John Zoe male or female?
(Interrupt and say)
You seldom need to ask this question, since you will either be talking directly to the
respondent or you can usually determine the gender of other household members from the
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name you have collected. If there is any doubt, for example, when a household
member’s name is Jamie or Chris, then ask the household respondent if the person is male
or female.
Enter 1, Male, for John Zoe.
Notice that the first person listed automatically becomes the reference person for the
household. Code 21, which is the 2-digit relationship code for the reference person, is
automatically entered in the "Relation" column for this person. Also the "HH member"
column already has a “1” (one) inserted since we know that the first person listed is a
household member. Press Enter to continue. (Pause)
Continue collecting the names of all other people living or staying at the sample unit,
until there are no more people to add to the roster. If the respondent doesn’t
automatically mention the next person’s name, probe the household respondent to give
you the names of all remaining persons living or staying at the sample address. You can
probe by asking, “What are the names of all the other people living or staying here?”
Repeat this question, as necessary, until you are sure that the household roster is
complete. Also, after listing the first person, notice that the instrument automatically
inserts the surname of the first person in the last name field for each subsequent person.
If the last name is correct for each subsequent person, press Enter to proceed, otherwise
change the entry to the appropriate surname.
Finally, when there are no more people to add to the roster, enter 999 in the next blank
first name field and then press Enter to continue the interview.
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____________, please continue.
HHROSTER_FNAME
FR:
What are the names of all the other people living or
staying here?
R:
There’s my wife Maria Zoe.
(Enter Maria, then press Enter)
HHROSTER_LNAME
(Press Enter since the prefilled surname is correct)
SEX
FR:
Ask if necessary
Is Maria Zoe male or female?
R:
Female
(Enter 2, Female)
RELATIONSHIP
FR:
What is Maria Zoe’s relationship to John Zoe?
R:
Wife
(Enter 12, Wife)
(Interrupt and say)
The next question, HHMEMBER, determines whether the person listed qualifies as a
household member. Remember for a person to be considered a member of a sample
household, he/she must be using the sample address as his/her usual place of residence at
the time of the interview or is staying temporarily at the sample unit at the time of the
current interview AND doesn’t have a usual place of residence elsewhere. (Pause) If
you determine that a person is a not a member of the household, you do not collect any
additional information about the person.
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_____________, please continue.
HHMEMBER
FR:
Does Maria Zoe usually live here?
R:
Yes
(Enter 1, Yes)
HHROSTER_FNAME
FR:
What are the names of all the other people living or
staying here?
R:
My mother-in law, Rosa Nombre, is staying with
us.
(Enter Rosa, then press Enter)
HHROSTER_LNAME
(Enter Nombre)
SEX
FR:
Ask if necessary
Is Rosa Nombre male or female?
R:
Female
(Enter 2, Female)
RELATIONSHIP
FR:
What is Rosa Nombre’s relationship to John
Zoe?
R:
Mother-in law
(Enter 19, Other relative)
HHMEMBER
FR:
Does Rosa Nombre usually live here?
R:
Yes
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(Enter 1, Yes)
HHROSTER_FNAME
FR:
What are the names of all the other people living or
staying here?
R:
My brother-in-law Carlos Nombre.
(Enter Carlos, then press Enter)
HHROSTER_LNAME
(Press Enter since Nombre already appears)
SEX
FR:
Ask if necessary
Is Carlos Nombre male or female?
R:
Male
(Enter 1, Male)
RELATIONSHIP
FR:
What is Carlos Nombre’s relationship to John
Zoe?
R:
Brother-in law
(Enter 19, Other relative)
HHMEMBER
FR:
Does Carlos Nombre usually live here?
R:
No
(Enter 2, No)
HSEMEMURE
FR:
Does Carlos Nombre have a usual place of residence
elsewhere?
R:
Yes, he is just visiting us for a few days.
(Enter 1, Yes)
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(Interrupt and say)
If Carlos Nombre did NOT have a usual place of residence elsewhere he would be
considered a member of the household, code 2 in the MEMBER column would be
changed to 1 indicating that he is indeed a member of the household. Since Carlos
Nombre is not a household member and has a usual place of residence elsewhere, you do
not ask any more questions about him.
____________, please continue the interview.
HHROSTER_FNAME
FR:
What are the names of all the other people living or
staying here?
R:
There is no one else.
(Enter 999, then press Enter)
HHLDCOVERAGE
FR:
Have I missed anyone else living or staying here such
as any babies, any lodgers, or anyone who is away at
present traveling or in the hospital?
(Interrupt and say)
The purpose of this question is to make sure that no one has been missed. It may sound
repetitive, but this question is important. Many respondents forget to mention babies,
lodgers, and visitors. When you ask this question, you are reminding the household
respondent of anyone he or she may have forgotten to mention.
Enter 2, “No” for this question.
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Now, at the next screen, PICK1STHHRESP, you need to pick a household respondent.
You will see the names of all the persons listed on the household roster who are members.
Since you don’t know the ages of Maria Zoe and Rosa Nombre, enter the line
number of the person with whom you are speaking, which is John Zoe, since earlier
you asked to speak to someone in the household who was at least 18 years of age and
knowledgeable about the household, and that person was John Zoe. Enter John Zoe’s
line number, which is 1, at this screen (PICK1STHHRESP).
_____________, please continue.
BRTHDATEMO
FR:
What is your date of birth?
R:
March 8, 1980
(Enter 3, March)
BRTHDATEDY
(Enter 8)
BRTHDATEYR
(Enter 1980)
(Interrupt and say)
After entering the respondent’s birthday, the instrument calculates the respondent’s age.
Each household member’s age is calculated AS OF THE LAST DAY OF THE
MONTH PRECEDING THE INTERVIEW MONTH. For example, if you are
interviewing on April 2 and a household member turned 37 years old on March 31, the
age displayed for you to confirm at the verify age (VFYAGE) screen will be “37.”
However, if the person turned 36 years old on April 1, the age displayed will be “36.”
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_____________, please continue the interview.
VFYAGE
FR:
That would make you 28 years old. Is that correct?
R:
Yes
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes)
MARITAL
FR:
If in doubt, ask
Are you now married, widowed, divorced,
separated or have you never been married?
(Interrupt and say)
In many instances, you will already know the answer to this item without asking because
of the names and relationships that you entered in the previous screens. Also, in
subsequent interviews this screen will display the person’s marital status as reported in
the previous enumeration period. If this is the case, you can verify with the respondent
his/her marital status. If you don’t know the person’s marital status, then ask the question
as worded. For household members who are 12 and 13 years of age, the instrument will
code them automatically as “Never Married.”
Enter 1, Married, for John Zoe.
After completing the marital status question you will ask the Armed Forces question for
each household member, male or female, who is between the ages of 18 and 65. Turn to
page 5 of your Workbook and read when to consider a household member as “in the
Armed Forces.” Then answer the question at the bottom of page 5 of your Workbook.
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[ ]
(Allow time)
Now let’s go over the workbook question and answer.
Q:
Let’s say that a household member is in the U.S. Army Reserves and spends two
weeks on active duty in June of each year. If you are conducting an interview on
June 7th and his wife says that he is away on active duty with the Army Reserve,
what do you enter in ARMEDFORCES and why,
A:
?
Enter 2 “No,” because the household member is only away from home for a short
period of time on active reserve training.
However, if the household member was called to active duty to serve in Iraq, for example,
then you enter 1, “Yes.”
________________, please continue the interview with the ARMEDFORCES question.
ARMEDFORCES
FR:
Are you now in the Armed Forces?
R:
No
(Enter 2, No)
EDUCATIONATTAIN
FR:
What is the highest level of school you
completed or the highest degree you received?
R:
I have a bachelor’s degree.
(Enter 16, Bachelor’s degree)
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ATTENDINGSCHOOL FR:
Are you currently attending or enrolled either
full-time or part-time in a college or university, trade, or
vocational school?
(Interrupt and say)
This item is used to find out if a household member is attending or enrolled in school
either full or part time at the time of the interview. Code 1, Regular school, includes both
public and private schools starting with kindergarten and continuing through elementary,
middle, and high school. If a household respondent answers “No” to this item for a
household member, enter Code 5, “None of the above schools.” Also enter Code 5 if the
household member is attending a home school, a school devoted entirely to special
education, such as an alternative school, or the person is working on completing his or her
GED.
R:
No
(Enter 5, None of the above schools)
_______________, please continue.
SP_ORIGIN
FR:
(SHOW FLASHCARD)
Are you Spanish, Hispanic, or Latino?
(Interrupt and say)
For personal interviews, remember to always show the household respondent the
Hispanic Origin flashcard located in the NCVS Information Card Booklet BEFORE
asking this question. The booklet icon displayed in the top left of the Info Pane is a
reminder to refer to the NCVS Information Card Booklet when asking this question. For
this item, as well as other items requiring you to show a flashcard, you can also display
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the flashcard information on your screen by pressing the F1 function key. (Pause) Press
F1 and look at the categories listed.
(Allow time)
Now press the Escape key to exit the Help screen.
In response to this question, John Zoe says that he is not Spanish, Hispanic, or
Latino, so enter 2, No, and then press Enter.
_______________, please continue.
RACE
FR:
(SHOW FLASHCARD)
Please choose one or more races that you consider
yourself to be
- - White
- - Black or African American
- - American Indian
- - Asian
- - Native Hawaiian or Other Pacific Islander
(Interrupt and say)
As with the Hispanic Origin question, when conducting personal visit interviews
remember to ALWAYS show the household respondent the Race flashcard located in the
NCVS Information Card Booklet BEFORE asking this question. Make sure to show the
race flashcard no matter how obvious you think the answer may be. For telephone
interviews, you need to read the answer categories to the household respondent.
Notice that you can enter more than one race. Normally, you will get straightforward
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answers when asking the race question. However, if a household respondent should
refuse to answer this question and you cannot change his or her mind, press the Ctrl + R
keys to record that the respondent refused the question. Under no circumstances are you
to mark race by observation, probing, or asking a neighbor. Since the Census Bureau
bases race on self-identification, you must ask this race question for each household
member even when it may seem obvious.
In response to this question, John Zoe says that he is White so enter 1, White, and
then press Enter.
___________, please continue.
BRTHDATEMO
FR:
What is Maria Zoe’s date of birth?
R:
July 15, 1983
(Enter 7, July)
BRTHDATEDY
(Enter 15)
BRTHDATEYR
(Enter 1983)
VFYAGE
FR:
That would make Maria Zoe 25 years old. Is that
correct?
R:
Yes
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes)
MARITAL
FR:
If in doubt, ask
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Is Maria Zoe now married, widowed, divorced,
separated or has she never been married?
R:
She’s married.
(Enter 1, Married)
ARMEDFORCES
FR:
Is Maria Zoe now in the Armed Forces?
R:
No
(Enter 2, No)
EDUCATIONATTAIN
FR:
What is the highest level of school Maria Zoe
completed or the highest degree she received?
R:
She has a bachelor’s degree.
(Enter 16, Bachelor’s degree)
ATTENDINGSCHOOL FR:
R:
Is Maria Zoe currently attending or enrolled either
full-time or part-time in a college or university, trade, or
vocational school?
No
(Enter 5, None of the above schools)
SP_ORIGIN
FR:
SHOW FLASHCARD
Is Maria Zoe Spanish, Hispanic, or Latino?
R:
Yes
(Enter 1, Yes)
RACE
FR:
SHOW FLASHCARD
Please choose one or more races that Maria Zoe
considers herself to be.
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- - White
- - Black or African American
- - American Indian
- - Asian
- - Native Hawaiian or Other Pacific Islander
R:
White
(Enter 1, White)
BRTHDATEMO
FR:
What is Rosa Nombre’s date of birth?
R:
August 12, 1956
(Enter 8, August)
BRTHDATEDY
(Enter 12)
BRTHDATEYR
(Enter 1956)
VFYAGE
FR:
That would make Rosa Nombre 52 years old. Is
that correct?
R:
Yes
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes)
MARITAL
FR:
If in doubt, ask
Is Rosa Nombre now married, widowed, divorced,
separated or has she never been married?
R:
She’s widowed.
(Enter 2, Widowed)
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ARMEDFORCES
FR:
Is Rosa Nombre now in the Armed Forces?
R:
No
(Enter 2, No)
EDUCATIONATTAIN
FR:
What is the highest level of school Rosa Nombre
completed or the highest degree she received?
R:
I don’t know.
(Enter Ctrl+D, then press Enter)
ATTENDINGSCHOOL FR:
R:
Is Rosa Nombre currently attending or enrolled
either full-time or part-time in a college or university,
trade, or vocational school?
No
(Enter 5, None of the above schools)
SP_ORIGIN
FR:
SHOW FLASHCARD
Is Rosa Nombre Spanish, Hispanic, or Latino?
R:
Yes
(Enter 1, Yes)
RACE
FR:
SHOW FLASHCARD
Please choose one or more races that Rosa Nombre
considers herself to be.
- - White
- - Black or African American
- - American Indian
- - Asian
- - Native Hawaiian or Other Pacific Islander
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R:
White
(Enter 1, White)
(Interrupt and say)
At the ROSTERREVIEW screen don’t press Enter just yet. At this screen you want to
make sure that the information you entered is correct. Suppose when you get to this
screen, the respondent tells you that he is late for a meeting and can’t finish his interview.
However, he tells you to call him back later to complete the interview. Survey procedures
require that you complete the household respondent’s interview before you can interview
any other eligible household members. At this point, you have two options. You can
either exit the case and call John Zoe later to complete his interview before completing
interviews with any other eligible household members. Or, if there are other eligible
household members available to be interviewed at the time of your visit, you must pick
and interview a new household respondent in order to interview any other eligible
members who are available to be interviewed.
In the next exercise, we will go over the process of picking a new household respondent
when this situation occurs. But before we continue with that exercise, does anyone have
any questions about building a household roster?
(Answer questions)
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PRACTICE EXERCISE #2 –Picking a New Household Respondent
Case ID: 00R00003
(Approximate time: 45 minutes)
In the previous exercise, John Zoe, the household respondent, could not complete his
interview. However, his wife, Maria Zoe, is also present during your initial contact
with the household and is available to be interviewed. In order to complete her interview
now and that of any other eligible household member present, you must select
another qualified household respondent. Turn to page 6 of your Workbook and review
the eligibility criteria for a household respondent
[ ]
(Allow time)
Click on the “New HHR” tab for a display of all members of the household who are
eligible to be the household respondent. At this screen you would pick another eligible
household respondent. Keep in mind that you can only use the "New HHR" tab to select
a new household respondent if the original household respondent's interview DID NOT
progress to the NCVS screen questions beginning with TIMEATADDRESS. Otherwise,
you must end the original household respondent's interview by exiting the case
using the F10 function and then re-entering the case to select a new household
respondent.
Since John Zoe’s interview ended before getting to the TIMEATADDRESS
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question, you can select a new household respondent using the "New HHR" tab. Besides
John Zoe, Maria Zoe is the only other household member present. Since she is
eligible to serve as the new household respondent, you can enter her line number, which
is 2, at the NEWHHRESP screen. Enter 2 at this screen. (Pause)
Since John Zoe’s interview progressed through the building characteristics and
household roster questions, Maria Zoe’s interview begins at the ROSTERREVIEW
question.
As mentioned previously, at the ROSTERREVIEW screen you are given the
opportunity to review selected information that you have entered. If at this screen you
indicated that the information listed is NOT correct, in subsequent screens you will be
allowed to change the name, relationship, date of birth, sex, and marital status for any of
the persons listed. For this case the information listed is correct, so enter 1.
Everyone should be at the TIMEATADDRESS question. Always read the introduction,
which lets the respondent know that before asking the crime questions, you have a few
questions to ask relating to where and why crimes occur. If the respondent answer is in
fractions or partial months and the respondent has lived at the address more than one year,
round up or down a year based on the number of months. For example, if the respondent
says “5 years and 3 months,” round down to “5 years.” However, if the respondent says
“5 years and 6 months”, round up to “6 years.” If a respondent has lived at the sample
address for less than 12 months, enter code “0,” “Less than one year.”
_________, please continue the interview with Maria Zoe. Remember to tell us what
you enter at each screen as you proceed through the interview.
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TIMEATADDRESS
FR:
Before we get to the crime questions, I have some
questions that are helpful in studying where and why
crimes occur.
How long have you lived at this address?
R:
We just moved here two months ago.
(Enter 0, Less than year)
MONTHSATADDRESS FR:
R:
Ask or verify
How many months?
Two
(Enter 2)
(Interrupt and say)
For this next item, TIMESMOVEDIN5YEARS, we want to know how many times the
respondent has moved in the last 5 years. For those respondents who move frequently,
such as military personnel moving from base to base, you may have problems getting
them to remember exactly how many times they have moved. In this case, probe to get
their best estimate.
_________, please continue.
TIMESMOVEDIN5YEARS
FR:
R:
Altogether, how many times have you moved in the
last 5 years, that is since (date)?
Just once.
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(Enter 1)
BUSINESS
FR:
Does anyone in this household operate a business from
this address?
R:
Yes, my mother does tailoring from our home.
(Enter 1, Yes)
(Interrupt and say)
Since Maria Zoe said that someone in the household operates a business from the sample
address, the next question is asked to determine if the business is operated from the
sample address is considered recognizable or unrecognizable. Remember, to be
considered recognizable there must be a sign on the sample household’s property that is
visible to the public from outside the sample unit.
____________, please continue.
BUSINESSSIGN
FR:
Is there a sign on the premises or some other indication
to the general public that a business is operated from
this address?
R:
No
(Enter 2, No)
(Interrupt and say)
Since the business operated from the Zoe household is unrecognizable, remember any
theft from the unrecognizable business operated by a sample household member will be
included in the NCVS. (Pause)
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You will now begin “Household Respondent’s Screen Questions.” SQTHEFT is the
beginning of what we call the “short cue” screen questions. The purpose of these
questions is to remind the household respondent of crimes that occurred during the last
six months.
The kinds of things these questions will help the household respondent remember are:
1.
Items which might have been taken;
2.
Different types of crimes which may have occurred; and
3.
Different places where crimes may have happened.
Also, SQTHEFT is the first item in which the respondent’s reference period is displayed.
For those respondents who were interviewed previously and their interview was no
longer than six months ago, the start date of the current reference period is the date of
their previous interview. For those respondents who were interviewed more than 6
months prior to the current interview date, or were never interviewed before, the start date
will be on the first day of the month 6 months prior to the current month of interview.
(Pause) Keep in mind that the reference period extends up to the day before the current
interview date. Therefore, do not include any incidents that may have happened on the
day you are conducting the interview. Also, although the reference period is
automatically filled, it is important to understand why you may see different reference
periods for different respondents.
Now let’s cover the proper way to ask the screen questions. Notice that SQTHEFT has
multiple subcategories. After reading the introductory statements for SQTHEFT, ask the
question as worded pausing briefly after each subcategory. Pause long enough to let the
respondent know that you are switching subcategories, but not long enough to make the
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respondent think you are expecting a response after each subcategory. On the telephone,
do not pause too long between the subcategories or the respondent may think that you
expect an answer after each subcategory. If the respondent answers “Yes” after a
subcategory in a screen question, continue reading the remaining subcategories for that
screen question before entering “1” Yes. This is to ensure that we do not miss any crime
incidents. After reading all categories for a screening question, pause long enough to
allow the respondent to reply. If the respondent doesn’t give you an answer, then ask the
question, “Did any incidents of this type happen to you?”
If you get a “Yes” response at a screen question, enter precode 1, “Yes” and then ask the
respondent “How many times” the reported incident occurred. At this screen, record the
total number of incidents reported at the screening question along with a brief description
of what happened during each incident.
Keep in mind that sometimes a respondent may report an incident that was already
reported in a previous screen question. If you are in doubt about an incident already
reported, probe by asking something like: “Is this the same break-in that you mentioned
earlier?” Also, if a respondent reports a crime that doesn’t relate to a particular screen
question you are asking, you still record the incident in the screen question where it is
reported.
For example, let’s say that you ask a respondent the following question in
SQMVTHEFT, regarding any motor vehicles owned by household members:
“During the last 6 months were any of the vehicles stolen or used without permission?
Did anyone steal any parts such as a tire, car stereo, hubcap, or battery? Did anyone
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steal any gas from them? OR Did anyone ATTEMPT to steal any vehicle or parts
attached to them?”
The respondent replies with: “No, but I had my wallet stolen two weeks ago.” If this
happens, record the theft of the wallet in SQMVTHEFT even though the incident doesn’t
relate to this screen question. Analysts are interested in seeing which screen questions
remind respondents of specific types of crimes, so it is very important that you record
each crime incident in the screen question in which the respondent reports it, even if the
screen question has nothing to do with the crime reported.
Although the screen questions dealing with the household are asked only of the household
respondent, any household member could report a household crime, too. If any eligible
household member reports a household crime that has not been reported earlier in the
interview, accept the incident at the screen question where the respondent reports it. This
is true, even if the incident doesn’t relate to the specific screen question. However if
more than one household member reports the same household crime, only record the
household crime incident in one screen question of one of the household members. For
example, a household respondent might report that in May the family van was stolen from
their driveway. When you interview the household respondent’s spouse, she also reports
the theft of the family van in May. If you are sure that both reports are for the same
incident, do not record the incident in the spouse’s screen questions. However, if you are
not certain that both household members reported the same household crime, record the
incident in both household members’ screen questions. In the incident section of the
instrument, you will have the opportunity to indicate whether or not you believe the
incidents are duplicates.
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The only situations that require you to record the same crime incident in each household
member’s screen question are those in which more than one household member reports
that he/she was a victim of a personal crime of violence or a personal theft with contact.
Also, sometimes respondents report the theft of articles belonging to a household member
under 12 years of age, such as a bicycle left outside the house. This can be considered a
crime against the household, because the theft happened near the home. If the respondent
mentions this type of incident, record it in the screen question. However, DON'T include
the theft of items belonging to household members under 12 years of age when the theft
takes place away from home; for example, a bicycle stolen from a school playground.
Also, do not record any threats of physical harm or attacks to household members under
12 years of age. Since household members who are under 12 years of age are not eligible
household members for the NCVS, these crimes fall out of scope for the NCVS.
Finally, when an incident is reported in a screen question, the subsequent screen questions
will begin with the phrase “Other than any incidents already mentioned.” Make sure to
read this phrase as you ask the subsequent screen questions since we want to remind the
respondent to exclude any incidents mentioned previously.
(The reference period month and year may differ from what the trainee reads
due to when training is conducted.)
_________, please continue the interview.
SQTHEFT
FR:
I'm going to read some examples that will give you an
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idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you
in the last 6 months, that is, since (date).
Was something belonging to YOU stolen, such as –
--------
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or
tools
Things outside your home such as a garden hose
or lawn furniture
Things belonging to children in the household
Things from a vehicle, such as a package,
groceries, camera, or CDs
OR
--
Did anyone ATTEMPT to steal anything
belonging to you?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQBREAKIN
FR: Has anyone
--
Broken in or ATTEMPTED to break into your
home by forcing a door or a window, pushing
past someone, jimmying a lock, cutting a
screen,
or entering through an open door or window?
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-Has anyone illegally gotten in or tried to get
into
a garage, shed, or storage room?
OR
--
Illegally gotten in or tried to get into a hotel or
motel room or vacation home where you were
staying?
Ask only if necessary
Did any incidents of this type happen to you?
(Interrupt and say)
This question is asked only of the household respondent. In SQBREAKIN, include both
break-ins and attempted break-ins of a household respondent’s home or lodging, and
second homes or vacation homes owned by the household respondent, as long as the
homes were not rented out to someone else at the time of the incident. We are also
asking about incidents in which the offender did not have the right to be in the household
respondent’s hotel or motel rooms, attached garages, or buildings on his or her property.
For this question, the respondent answers “No” so enter 2 to proceed to the next question,
SQTOTALVEHICLES, which is also asked only of the household respondent. Take a
look at the question. (Pause) This item asks about the total number of motor vehicles
owned by the entire household during the 6-month reference period. After asking the
question, you will remind the household respondent to include all vehicles that were
owned by household members at any time during the last 6 months, even if they no longer
own the vehicle.
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Open your Interviewing Manual now to page C2-18 and read Topic 5, Ownership of
Motor Vehicles. The reading ends on page C2-19.
[ ]
(Allow time)
Q.
If a respondent sold one car during the reference period and bought a truck during
the same period, what would you enter in SQTOTALVEHICLES
_____________?
A.
2 for two vehicles.
Q.
If a respondent uses a minivan solely to carry equipment for his recognizable
carpet installation business, would you count this business vehicle in
SQTOTALVEHICLES, ___________________?
A.
No, because the business is recognizable.
Q.
While a 19-year-old household member is away at college, his father allows him to
use his older car. Would you count the theft of this older car when interviewing
his father, __________________?
A.
No, because the son is not considered a household member while he is living away
from home attending college.
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For the purpose of the NCVS, this car belongs to the son at college. While away at
college, his residence at college is his usual place of residence. However, if the son was
interviewed for the NCVS at his college residence, the theft would be recorded during the
son’s interview.
______________, please continue the interview.
SQTOTALVEHICLES
FR:
What was the TOTAL number of cars, vans, trucks,
motorcycles, or other motor vehicles owned by you or
any other member of that household during the last 6
months? Include those you no longer own.
R:
We have two cars.
(Enter 2)
SQMVTHEFT
FR:
During the last 6 months, were any of the vehicles ----
Stolen or used without permission?
Did anyone steal any parts such as a tire, car
stereo, hubcap or battery?
Did anyone steal any gas from them?
OR
--
Did anyone ATTEMPT to steal any vehicle or
parts attached to them?
Ask only if necessary
Did any incidents of this type happen to you?
(Interrupt and say)
This question asks about the theft and attempted theft of any motor vehicle, as well as any
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parts attached to a motor vehicle owned by a household member during the last 6 months.
This also includes items attached to the inside of the vehicle, such as a CD player,
satellite radio, CB radio, steering wheel, and so forth. If the respondent thinks there was
an attempted theft, accept his or her judgment.
A respondent may answer in SQMVTHEFT that someone stole packages or clothing
from a vehicle, or things that were not actually part of the vehicle. If this happens, always
remember to record incidents in the screen question where the respondent reported the
incident, even if there is another screen question that is more applicable.
Now let’s get back to the interview. There was no theft or attempted theft of any motor
vehicle, as well as any parts attached to a motor vehicle owned by any household member
during the last 6 months, so enter 2, No, at SQMVTHEFT.
The next four questions ask about attacks, threats of physical harm, thefts, attempted
attacks and thefts, and incidents involving forced or unwanted sexual acts committed by
people known to the respondent, such as someone at work or school, a neighbor or friend,
a relative or family member or some other person the respondent knows or has met.
These threats can include verbal threats of attack or rape, and threats made with a
weapon. However, they don’t include threats made by telephone, email, or regular mail.
______________, please continue the interview. Remember to tell us what you enter at
each screen as you proceed through the interview.
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SQATTACKWHERE
FR:
Since (date), were you attacked or
threatened OR did you have something stolen from
you?
--------
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
home
At work or school
In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT to
steal anything belonging to you from any of these
places?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQATTACKHOW
FR:
Has anyone attacked or threatened you in any of these
ways?
-----
With any weapon, for instance, a gun or knife
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
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---
Any rape, attempted rape, or other type of sexual
attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
certain it was a crime.
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
FR: People often don't think of incidents committed by
someone they know. Did you have something stolen
from you or were you attacked or threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person you have met or known?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Have you been forced or
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---
Someone you didn't know before A casual acquaintance -
OR
--
Someone you know well?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
(Interrupt and say)
The next two questions are considered “catch-all” questions. These questions give the
respondent another opportunity to report things that are believed to be crimes and may or
may not have been reported to the police. Because these questions are more general, they
may encourage the respondent to report some types of crimes that are not asked about
elsewhere in the screen questions.
_____________, please continue the interview.
SQCALLPOLICECRIME
FR:
R:
During the last 6 months, did you call the police to
report something that happened to YOU which you
thought was a crime?
No
(Enter 2, No)
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SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, did anything which you
thought was a crime happen to YOU, but you did NOT
report to the police?
No
(Enter 2, No)
(Interrupt and say)
The next series of questions ask about the incidence and impact of identity theft. The
questions are only asked of the household respondent but refer to any incidents of identity
theft discovered by ANYONE in the household during the reference period. Always read
the introduction to the household respondent before asking the questions to prepare the
household respondent for the type of questions you will be asking. Following the
introduction, you will ask a series of questions to determine if anyone in the sample
household has discovered that someone used or attempted to use various forms of
personal information without permission to commit fraud or other crimes.
IDENTITYTHEFTINTRO1
FR:
The next few questions are related to identify theft.
They refer to episodes of identity theft discovered by
you or anyone in your household during the last 6
months.
(Enter 1 to continue)
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IDTHEFTCREDITCARD
FR:
Since (date) have you or anyone in your
household discovered that someone Used or attempted to use any existing credit cards or
credit card numbers without permission to place
charges on an account?
R:
No
(Enter 2, No)
IDTHEFTACCOUNTS
FR:
Used or attempted to use any existing accounts other
than a credit card account - for example, a wireless
telephone account, bank account or debit/check cards
without the account holder’s permission to run up
charges or to take money from accounts?
R:
Yes, I lost my debit card and someone used it.
(Enter 1, Yes)
IDTHEFTPERSONALINFO
FR:
R:
Used or attempted to use personal information without
permission to obtain NEW credit cards or loans, run up
debts, open other accounts, or otherwise commit theft,
fraud, or some other crime?
No
(Enter 2, No)
(Interrupt and say)
At this point in the questioning, we know that someone in the household discovered an
incident of identity theft or attempted identity theft. Now, you will determine if the
identity theft happened once or multiple times; if multiple times, whether the episode of
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identify theft occurred separately or at the same time; how the household member who
discovered the most recent identity theft incident became aware of the problem; the total
dollar amount that the offender fraudulently obtained by using the household member’s
accounts or personal information; whether or not the misuse of the household member’s
accounts or personal information has stopped; if the household member is continuing to
experience problems from the misuse of his/her accounts or personal information,
regardless of whether or not the misuse has stopped; how long it took to resolve all
related problems if the household member is no longer experiencing problems; and the
types of problems that the household member may have experienced as a result of the
identity theft or attempted identity theft. You also will briefly summarize the most recent
episode of identity theft that was discovered during the last 6 months by the household
respondent or another household member.
Remember, identity theft incidents are not considered NCVS crimes, unless the incident
also involves an attack, an attempted attack, a threat of physical harm, or a theft or
attempted theft. Therefore, if a respondent ONLY reports an identity theft episode and no
NCVS crime occurred, such as an attack, a threat, a theft or an attempted theft, you do not
ask the crime incident questions for the identity theft episode.
______________, please continue the interview.
IDTHEFTTIMES
FR:
Was the misuse of any existing accounts other than
credit cards one episode or more than one
episode of identity theft?
R:
It happened more than one time.
(Enter 2, More than one)
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IDTHEFTSEPARATETIMES
FR: Did these episodes of identity theft occur separately
or at the same time?
R:
They happened separately.
(Enter 1, Separately)
IDTHEFTMOSTRECENT
FR:
Which episode of identity theft was most recently
discovered?
(Interrupt and say)
The purpose of this question is to identify which episode of identity theft was most
recently discovered when multiple types of identify theft occurred at different times.
For example, if the respondent reported misuse of credit cards and personal information
to obtain new accounts, and these episodes of identity theft didn't occur at the same time,
then you would need to determine whether the misuse of the credit cards or the personal
information was most recently discovered. (Pause) Since you only have one category
displayed, as only one type of identity theft was reported, you may enter code 2 without
asking this question. (Pause)
____________, please continue.
IDENTITYTHEFTINTRO2
FR:
Earlier you told me someone misused any existing
accounts other than credit cards. I would like you to
think about all of these types of misuses during the last
six months.
(Enter 1 to continue)
IDTHEFT_THINK_PI_OBTAINED
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FR:
How do you think the personal information was
obtained? (For example, was it lost or stolen from a
wallet, stolen from the postal mail or garbage, or
obtained in some other way?)
R:
My purse was stolen out of the car.
(Enter 12)
(Press Enter)
IDTHFT_TOTAL_LOSS
FR: Since March 1, 2008, what is the approximate total
dollar value of what someone obtained while misusing
your or another household member's personal
information? Include the value of goods, services,
credit, loans, cash, and anything else the person may
have obtained.
R:
About $200.00
(Enter “200” then press Enter)
IDTHFT_PERSONAL_LOSS
FR: Of this $200, how much, if anything, did you or any other
household member personally lose?
R:
I was only responsible for $50.
(Enter “50” then press Enter)
IDTHFT_ADD_COSTS_INCUR
FR: Other than the costs you already told me about, how
much, IF ANY, additional costs did you or any other
household member incur? Include costs for things such
as legal fees, payment of any fraudulent debts, and any
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miscellaneous expenses, such as postage, phone calls, or
notary fees. Do not include lost wages.
R:
There really were no additional costs.
(Enter 0 [zero], then press Enter)
IDTHFT_TIME_TO_RESOLVE
FR: How long has it taken so far to clear up the financial and
credit problems associated with the misuse of your or
another household member's personal information?
R:
About three days.
(Enter 3, then press Enter )
IDTHFT_HOURS_RESOLVING
FR: During this (time) period, how
many hours did you or any other household
member spend clearing up financial or credit problems?
R:
About 18.
(Enter “18” then press Enter)
(Interrupt and say)
At IDTHEFTSUMMARY you now need to briefly summarize the identity theft reported
by the household respondent. As you summarize the identity theft episode, make sure to
include the line number(s) of the household member(s) affected by the identity theft or
attempted identity theft and any other information given by the respondent such as the
month in which the misuse was discovered. Remember you are limited to 200 characters
for this item. Also remember that the text wraps so there is no need to press Enter to go
the next line. You only need to press Enter when you are ready to move to the next
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screen.
(Allow time)
The next screen, PRESENTFORSQS, is used to determine if anyone was present or
could have overheard all or part of the respondent’s interview. If you are conducting the
interview by telephone, enter code 1, Telephone. Codes 2 through 8 are for personal visit
interviews and you should enter all that apply. When completing this item, don’t include
yourself, the respondent, the person for whom you are taking a proxy interview, or any
Census observers. (Pause)
For this interview, no one besides the respondent was present so enter code 12 at
PRESENTFORSQS. Also enter 1 at the next two screens, NO_CRIMES and
ENDSCREENER. Since the respondent didn’t report any crime incidents, the interview
proceeds to the employment questions. (Pause)
The questions on employment are asked of all household members who are 16 years of
age or older. These questions are important since the respondent’s job may be a reason
the respondent was or was not a victim of crime. (Pause) The first question,
JOBLASTWEEK, asks whether or not the respondent had a job or was working at a
business during the week prior to the interview. If necessary, you can tell the respondent
to NOT include volunteer work or work around the house.
If you get a “No” answer, then you ask if the person worked at a job or business during
the last 6 months. If the respondent had a job during the week prior to the interview or
for at least two consecutive weeks during the 6 months prior to the interview, you will ask
about the respondent’s occupation. The occupations listed are considered to be jobs that
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tend to place a person at a higher risk for becoming a crime victim. You also ask if the
respondent works for a private company, the Federal government, a local government, or
is self-employed; whether the respondent is employed by a college or university; and the
type of area where the respondent works. (Pause)
These employment questions differ from those asked in the Crime Incident Report. As
already mentioned, these questions are asked of all respondents who are at least 16 years
of age and they relate to the respondent’s job during the week prior to the interview.
However, the employment questions in the Crime Incident Report are asked of any
respondent who is 12 years of age or older, but only if the incident happened while the
respondent was working or on duty.
Another difference between these two series of employment questions is that the
employment questions in the screen section are designed to obtain less detailed
information about a respondent’s job during the week before the interview, while the
employment questions in the Crime Incident Report are designed to obtain more detailed
information about the respondent’s job and employer at the time of the incident.
Now let's continue the interview. _________, please continue.
JOBLASTWEEK
FR:
Did you have a job or work at a business LAST WEEK?
If necessary: Do not include volunteer work or work
around the house
R:
Yes
(Enter 1, Yes)
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(Interrupt and say)
For the next question, JOBDESCRIPTION, if you are conducting a personal visit
interview, show the respondent the employment flashcard on page 12 in your Information
Card Booklet before asking the question. This flashcard will make it easier for the
respondent to identify into which category his or her job fits best. For telephone
interviews, read the main headings, such as “Medical Profession” and “Mental Health
Services Field,” until you get a “Yes” response.
Many of your respondents will fall into the “Something else” category. If someone
wonders why their job is not specifically listed, briefly explain that these jobs were
identified as “high risk” jobs and may increase or decrease a person’s likelihood of
becoming a crime victim. Researchers will be examining carefully the entries in the
“Something else” category looking for other high risk occupations to add to the existing
list.
_________________, please continue the interview.
JOBDESCRIPTION
FR:
SHOW FLASHCARD
Ask or verify
Which of the following best describes your job?
Were you employed in the - Medical Profession?
Mental Health Services Field?
Teaching Profession?
Law Enforcement or Security Field?
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Retail Sales/
Transportation Field?
Something else?
R:
Something else
(Enter 17, Something else)
JOBDESCRIPTIONSPEC
FR:
R:
Please specify the job.
I’m a Dividends Analyst
(Enter Dividends Analyst)
EMPLOYERTYPECURRENT
FR: Ask or verify
Is your job with a private company, business, or
individual for wages?
R:
Yes
(Enter 1, Private company, business, or individual for
wages)
COLLEGEEMPLOYER FR:
R:
Are you employed by a college or university?
No
(Enter 2, No)
CURRENTJOBMSATYPE
FR:
While working at your job, do you work mostly in
-A city?
-Suburban area?
-Rural area?
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OR
-R:
Combination of these?
In a city
(Enter 1, A city)
(Interrupt and say)
The next question asks about household income. For personal interviews, always
remember to show the household respondent the Household Income flashcard located on
page 14 in the Information Card Booklet BEFORE asking this question. (Pause)
Now turn to page B3-55 in your NCVS-550 manual and read “What to Include” and
“What to Exclude” in this item. The reading ends on page B3-56.
[ ]
(Allow time)
Q:
If a man receives $500 from his grandfather every other month, and the
grandfather does not live with him, do you include this sum as household
income,
?
A:
Yes.
Q:
How about if a person received a lump sum inheritance of $10,000 from an uncle,
?
A:
No.
Q:
Should the respondent include money received from a tax refund and the sale of
his car as part of his household total income?
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A.
No.
________________, please continue the interview.
HOUSEHOLDINCOME FR:
R:
SHOW FLASHCARD
What is the TOTAL combined income of all
members of this HOUSEHOLD during the past 12
months? This includes money from jobs, net income
from business, farm or rent, pensions, dividends,
interest, Social Security payments, and any other
money income received by members of this
HOUSEHOLD who are 14 years of age or older.
Category 23
(Enter 23, $50,000-$74,000)
TELEPHONEINUNIT
FR:
Is there a telephone in this apartment? Please include
cell phones, regular phones, and any other type of
telephone service.
R:
Yes
(Enter 1, Yes)
TELEPHONENUMBERFIRST
FR: What is the telephone number?
R:
991-555-1212
(Enter 9915551212)
TELEPHONETYPE1ST FR:
R:
What type of phone is this for example, a home, office,
or cell phone?
Home
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(Enter 1, Home)
TELEPHONECK
(This is an FR instruction asking the FR if he/she wants to
ask for a second phone number)
(Enter 2, No)
TELEPHONEACCEPTABLE
FR: Is a telephone interview acceptable?
R:
Yes
(Enter 1, Yes)
(Interrupt and say)
If the respondent mentions a specific day or time to call or not to call, at the
BESTTIME_NOSUNDAY screen you are given the opportunity to review or update the
interview time preferences. You practiced updating the Interview Time Preferences
earlier in training, so for this exercise just enter 1 to continue at this screen.
______________, please continue.
OTHER_LANGUAGE
FR:
Ask or verify
Do any eligible members in this household require that
their interview be conducted in a language other than
English?
R:
Yes
(Enter 1, Yes)
WHICH_LANGUAGE
FR:
Ask or verify
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What language is that?
(Interrupt and say)
________________, please read the second FR instruction.
(TRAINEE: If multiple languages are spoken, mark that language spoken by most of
the eligible household members.)
Thank you.
Although this question allows you to record only one language, you can enter any other
languages spoken by the members of the household in the Case Level Notes. At the
WHICH_LANGUAGE screen, enter 1, Spanish.
This concludes Maria Zoe’s interview. Enter 1 at the ENDPERSON screen and at the
ENDSCREENER screen.
(Allow time)
At NEXTPERSON, you only read the names of the people whose interview status is
“NEED SELF” and ask to speak to them.
Q:
What are the names of the people you would ask to speak to?
A:
Rosa Nombre
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Thank you.
Maria Zoe tells you that her mother, Rosa Nombre is not available to be
interviewed at this time. Therefore, at the NEXTPERSON screen enter 33, “No other
person available now.” (Pause) At REFCBBREAK_CP enter 2, Callback, since
Rosa Nombre is not available at the time of your interview with Maria Zoe. You
must call back the household to complete John Zoe’s and Rosa Nombre’s
interview.
____________, what are you instructed to do at the PERSAPPT screen?
(TRAINEE: Press Control+F7 to enter appointment information for this person in
Case Level Notes Enter 1 to continue.)
Thank you.
Press Ctrl F7 and enter that you need to call back the household to complete John Zoe’s
and Rosa Nombre’s interviews. Typically, whenever you have to write text in which you
refer to a respondent, such as the Screen Questions or item summaries, you must always
use the respondent’s line number and not the respondent’s name. However, it is
acceptable to use the respondent’s name when entering text in the Notes Editor as well as
any other pertinent information such as address location, directions, and so forth in the
Case Level Notes. This is particularly important when you have difficult, potential, and
real Type A cases.
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Enter a note that you need to call back the household to complete John Bank’s and Rosa
Nombre’s interview. Also, enter a date and time to contact them. When you are done
entering this note, press the F10 function key or click on the F10 icon on the toolbar to
exit the ”Notes Editor.”
(Allow time)
Next, click the “Yes” button to the save the notes entered and then press 1 to continue at
PERSAPPT.
(Allow time)
At the thank you screen you thank Maria Zoe for her help and then enter 1 to
continue.(Pause) You don’t need to make any changes to the telephone number and you
don’t need to access the Interview Time Preferences application, so at the VERIFY
screen enter 2. (Pause)
At the “Case Level Notes Editor,” you don't need to enter any new notes so press the F10
function key or click on the F10 icon on the toolbar to exit the ”Notes Editor” and return
to the Case Management Case List. Be sure to click "OK" to successfully update the
database.
(Allow time)
Notice that the letter “P” now appears in the “Status” column for this case. This tells you
that you have started or accessed the case but have not gotten an interview for one or
more persons in the household.
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Click on the “Assignment” tab in the Details Pane. Locate the field labeled “Outcome”
which is beneath the “Assignment Period” field. Using your right mouse pad button,
click on the code, 204, entered in this field.
(Allow time)
_________, please read the description for this outcome code.
(TRAINEE: Sufficient partial – follow-up needed)
Thank you.
This means that you have completed the household respondent’s interview but need to
follow up with the household to interview one or more other persons in the sample unit.
If the interview for the household respondent was incomplete, outcome code 202,
“Accessed instrument – insufficient partial” would have been displayed. We will discuss
a few other outcome codes later in training.
This concludes this exercise.
Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #3 – Replacement Household by Telephone
Case ID: 00000006
(Approximate time: 30 minutes)
In this exercise we will go over what to do when you discover a replacement household
during a telephone interview. This can occur when a household has moved but doesn’t
change their telephone number.
Highlight case 106 Robin Street and then press F2 to get into the NCVS CAPI
instrument.
(Allow time)
At the START_CP screen enter 1, Telephone interview. Also enter 1 at the next two
screens, SHOW_CP_ROSTER and SHOW_INFO_CP.
(Allow time)
At this point of the interview, you don’t know that the household has moved. Therefore,
at the HHNUM_VR_CP screen enter 2 “No” indicating that this is not a replacement
household. Then at the DIAL_CP screen enter 1, Someone answers.
(Allow time)
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____________, please be our FR for this exercise. Remember to tell us what you enter at
each screen as you proceed through the interview.
HELLO_1_CP
FR:
Hello. This is (TRAINEE’S NAME) from the U.S.
Census Bureau.
May I speak with Jane Voe?
R:
This is Jane.
(Enter 1, This is the correct person)
GETLETTER_CP
FR:
I’m calling concerning the National Crime
Victimization Survey. The Census Bureau is
conducting a survey here and throughout the Nation to
determine how often people are victims of crime. We
contacted your household for this survey several
months ago. Did you receive our introductory letter in
the mail?
R:
No we didn't.
(Enter 2, No)
(FR should access the Help screen via F1 and read the key points
contained within the NCVS Introductory letter)
VERADD_CP
FR:
I have your address listed as
106 Robin Street
Any Town, CO 99997
Is that your exact address?
R:
No, we moved three months ago.
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(Enter 2, Moved (not same address))
MOVED_CP
FR:
Since your address rather than you personally was
chosen for inclusion in the survey, no interview is
required of you at this time. Thank you for your past
cooperation. The help you gave us was an important
contribution to the National Crime Victimization
Survey data.
(Enter 1 to continue)
(Interrupt and say)
As you can see, when you entered code 1 at MOVED_CP indicating that the household
moved, a hard edit error message popped up. This is because you indicated in the
HHNUM_VR_CP screen that this was not a replacement household but in
VERADD_CP screen you found out that the household moved.
________, please read what the message says.
(TRAINEE: This case needs to be made a replacement household. Press GOTO to
proced to HHNUM_VR_CP.)
Thank you.
Click on the “Goto” button located in the bottom right corner of the error message screen.
(Pause) Notice that the instrument takes you back to the screen that is highlighted,
which is HHNUM_VR_CP.
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Since this household was contacted by telephone, we don’t know if a new household has
moved into the sample address, so click on the F10 tab at the top of the screen to exit the
case.
In order for a replacement household to be created, the new respondents would have to
have moved into the sample address, which you will confirm by following up with a
personal visit. If no one has moved into the sample address, then code the case as Type
B, vacant.
You should now be at the VERIFY screen. Enter Precode (2) to exit the case. At the
“Case Level Notes Editor,” type a note indicating that the household members moved but
did not change their telephone number.
(Allow time)
Now press the F10 key to exit the "Case Level Notes Editor" and then click “Yes” that
you want to save the note entered for this case.
(Allow time)
This concludes this exercise. In a later exercise we will go over what you are to do when
you visit the replacement household to conduct a personal interview and find out that the
sample unit is vacant and the new occupants have not yet moved in.
Are there any questions?
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(Answer questions)
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PRACTICE EXERCISE #4 - Type A Noninterview
Case ID: 00000002
(Approximate time: 20 minutes)
This practice exercise covers what to do when a sample unit is a Type A noninterview.
As you learned in the pre-classroom self-study, at times you will encounter situations where
you are unable to obtain an interview for the entire household. (Pause)
Type A noninterviews are one of four types of NCVS noninterviews you will encounter.
Types A, B, and C noninterviews relate to the entire household or sample unit, while a
Type Z noninterview relates to an individual household member, who is NOT the
household respondent. (Pause)
Some noninterviews can be avoided, but there are some that are beyond your control.
Type A noninterviews are often avoidable. A Type A noninterview consists of a
household occupied by eligible respondents, but, for some reason, none of these persons
can be interviewed. Remember, you must complete at least the household respondent’s
interview otherwise the entire household will be classified as a Type A noninterview.
Because Type A noninterviews are often avoidable, it is part of your job to keep Type A
noninterviews to a minimum. (Pause) To avoid Type A noninterviews, make your visits
or calls when people are likely to be home. Often this means contacting respondents in
the early evening and on Saturdays.
When you make your initial visit to a sample unit and find that no one is home, try to find
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out from neighbors, a janitor, the rental office, or from some other source, when it is
likely that the household members will be home. However, in keeping with our
confidentiality rules, don’t mention the National Crime Victimization Survey by name
when asking neighbors, janitors, and so forth to help you determine when household
members will be home. Instead, identify yourself and the fact that you are from the
United States Census Bureau. Tell the person you are talking to that you are trying to
contact someone at the specific address and ask if they know when it is likely that
someone would be there. Then revisit the sample address at that time.
If the sources that you try are unable to provide any useful information, try visiting the
sample unit at a different time of day on the next visit. If your initial visit was during the
morning and you didn’t find anyone at home, then try visiting in the afternoon or evening.
We also provide a few forms that you can leave at the household to let them know that
you have been there and plan to return.
Find Form 11-38, Request for Appointment, and 11-38A in your materials.
(Hold up a copy of Forms 11-38 and 11-38A. If your region
uses other methods for requesting an appointment, mention
them now.)
(Allow time)
You will fill out the top of this form before leaving it at the address. This “Request for
Appointment” form says, “There was no one here when I called to obtain information for
an important Census survey. In order to do this I plan to...” and then you can check a box
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that says when you will return to conduct the interview.
Space is also provided on this form for you to enter the date and time when you intend to
return, along with your name and telephone number. The bottom half of the form
contains the identical information. Fill out both parts of this form and then separate them.
Leave the top half at the sample address and keep the bottom half for your records. This
will be your reminder to revisit the household at the time and day noted on the “Request
for Appointment” form. Make sure that you keep your appointments and, if an
emergency will keep you from making an appointment, make sure to notify the
household, if possible.
Form 11-38A says essentially the same thing as Form 11-38. However, it is designed to
be hung on a door knob and it is perforated.
You will receive a supply of both forms to use in making interview appointments.
Are there any questions so far?
(Answer questions)
Another Type A noninterview that is frequently avoidable happens when a sample
household refuses to be interviewed. In order for you to sell this survey to a “reluctant”
respondent, you must be able to answer his or her questions about the survey.
Q:
What would you say to a person who objects to participating in the NCVS because
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he or she feels that it is an invasion of privacy,
A:
?
I would stress the Census Bureau’s excellent record concerning confidentiality and
tell the respondent that the information is kept confidential by law. (OR
SOMETHING SIMILAR)
Thank you.
Keep in mind that people object to participating in surveys for many different reasons.
However, people are occasionally reluctant to participate because they don’t understand
why the survey is being taken, how important it is, or how the information will be used.
That is why you must be prepared to provide this type of information about the NCVS.
(Pause)
Fortunately, the National Crime Victimization Survey has had fewer problems with
reluctant respondents than some of our other surveys. Perhaps most people are aware that
the crime problems in this country affect everyone. In any event, make sure that you can
explain the importance of the NCVS and its many uses.
In your training materials, you should have an NCVS Fact Sheet, NCVS-110. Take it out
now.
(Hold up a copy of the NCVS-110 Fact Sheet)
(Allow time)
The NCVS Fact Sheet, which is usually updated each year, provides summarized results
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from the most recent NCVS findings. These results are presented in text, graphs, and
charts, and a copy of this brochure is mailed to each sample household prior to the first
interview. For subsequent enumeration periods, you can hand or mail the respondent this
brochure if:
•
The respondent requests the type of information provided in this brochure.
•
You discover a replacement household at the sample address.
•
You feel that this brochure may encourage a respondent to cooperate.
Are there any questions?
(Answer questions)
Remember, each Type A noninterview has an adverse effect on the survey, because each
Type A noninterview means lost data. Since this is a sample survey and each household
represents many other households, you can understand why each completed interview is
so important.
It is your job to keep your Type A’s to a minimum. To avoid refusals, be friendly, but
businesslike. Be prepared to explain the survey and answer a respondent’s objections.
Always keep in mind that Census Bureau information is confidential.
Are there any questions about Type A noninterviews?
(Answer questions)
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Highlight the case, 102 Maple Avenue. Let’s look at a few things about this case before
starting the interview. (Pause) Click on the “HH Roster” tab in the Details Pane to view
the composition of the household. (Pause) This household contains only one respondent,
David Citizen. Now let’s see what is entered under the “History” tab. Remember, one
way to move from one tab to the next in the Details Pane is to use the F3 function key.
You can also click on the tab using your mouse pad. (Pause)
Notice that the “CAPI Outcome” for the previous interview for this case is 201. This
means that the household was a completed interview in the previous interview period.
Now let’s look at the “Interview Time Preferences” tab to see if there are any times
specified that are best to contact the household as well as any times that are worse times
to contact the household.
(Allow time)
As you can see, no such times have been specified.
Now press the F2 function key to start the interview and at the “Confirmation Screen”
click OK or press Enter.
(Allow time)
Next, enter 1, “Telephone Interview” and at the next two screens, SHOW_CP_ROSTER
and SHOW_INFO_CP, enter 1 to continue.
(Allow time)
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This case is not a replacement household so in response to the question in the next screen,
HHNUM_VR_CP, enter 2. (Pause) At the DIAL_CP screen enter 1, “Someone
answers” and also enter a 1, “This is the correct person” at the HELLO_1_CP screen.
(Allow time)
(Call on Trainee)
_______________, could you please read the introduction in the GETLETTER_CP screen.
(TRAINEE: I’m calling concerning the National Crime Victimization Survey. The
Census Bureau is conducting a survey here and throughout the Nation to determine
how often people are victims of crime. We contacted your household for this survey
several months ago. Did you receive our introductory letter in the mail?)
Thank you.
After reading the introduction to David Citizen, he tells you that he doesn’t want to
participate. You explain the importance of the survey and his participation, but he still
refuses to cooperate. At this point you need to end the interview. Terminate the
interview using one of the three methods discussed earlier either by pressing the F10
function key, clicking on the F10 tab on the toolbar, or clicking on the Forms tab on the
menu bar and arrow down to the “Exit” function.
(Allow time)
At the next screen, REFCBBREAK_CP, enter 1, "Refusal." (Pause) At the VERIFY
screen you would review the information displayed and determine whether or not you to
make any changes. You also are provided the opportunity to review or update the
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Interview Time Preferences. Since you don’t need to make any changes to the
information displayed or need to update the ITP, enter 2 at the VERIFY screen. (Pause)
At the “Case Level Notes Editor” record that the respondent refused to participate and
include as much information as possible about the refusal in the Notes to help your
supervisor on follow-up with the case.
(Allow time)
Now press the F10 function key or click on the F10 icon on the toolbar to exit the ”Notes
Editor.” (Pause) Next, click the “Yes” button to save the notes entered and then click
OK or press Enter to acknowledge that the database was successfully updated.
(Allow time)
Notice that the letter “O” now appears in the “Status” column for this case. If there are
no other people in this household to be interviewed and there is no chance of converting
this case to an interview, you will need to close out this case and make it a Type A
noninterview before it is considered done and the case can be transmitted. Keep in mind
that you can do this at anytime before your interviewing closeout date. However, it is
highly recommended that you do this as quickly as possible so the case is transmitted to
the regional office for review and possible follow-up.
Let's go ahead now and record this case as a Type A noninterview. Press F2 to re-enter
the CAPI instrument for this case. At the “Confirmation Screen” make sure you selected
the correct household, 102 Maple Avenue, and then click OK or press Enter.
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(Allow time)
At the START_CP screen enter 4, “Noninterview.” The next screen asks you whether the
case is a Type A, Type B, or Type C noninterview. Turn to page 7 of your Workbook and
look over the noninterview reasons listed under each noninterview type.
(Allow time)
This is a Type A noninterview so enter 1, “Type A” at this screen. (Pause)
The purpose of the next screen, TYPEA, is to capture the noninterview reason. Notice
that you are instructed NOT to exit this screen. This is because the Noninterview
outcome code gets set at this screen. We want to capture the noninterview reason as this
information is extremely important in understanding survey nonresponse.
It is extremely important that for this screen and any other screen in which you are
instructed NOT to press F10 to exit the screen that you follow these instructions. If you
find that you need to exit a case when at such screens go back to the previous screen or to
the next screen in which it is acceptable to exit the screen. If you don’t follow the
instructions, you will encounter major instrument problems.
Since David Citizen refused to participate, enter 5, “Refused” at this screen. (Pause)
The intent of the next screen, TYPEA_CK, is to make sure that the case wasn’t
incorrectly classified as a Type A noninterview. Since we are sure that this is a Type A
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noninterview, enter 1 at this screen and then a 1 at the THANKYOU_CP screen to
continue. (Pause) Since you don’t need to make any changes to the case’s phone
number and you also don’t need to access the Interview Time Preferences application,
enter 2 at the VERIFY screen. (Pause) At the "Case Level Notes Editor" record that the
respondent, David Citizen, refused to participate and that you made this case a Type A
noninterview. Also, include any other pertinent information that may be useful during
follow-up, such as whether or not the respondent was hostile.
Now exit the "Notes Editor" to return to Case Management.
(Allow time)
When you return to the Case Management Main screen, you will see that the case is no
longer displayed on the Case List. However, you can view the case in other display lists
when you evoke the F8 function. Press the F8 function key. (Pause) Arrow down to the
“Type A” display category, and then click OK. (Pause) Any cases you make a Type A
noninterview will be displayed on this screen.
Now click on the Assignment tab. (Pause) Notice that the outcome code is now set to
218. Right click on this code to display a description of the Type A reason.
(Allow time)
Q:
What reason is displayed, ___________?
A:
Type A – refused.
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Thank you.
Now press the Escape key. (Pause)
Press the F8 function key again, arrow up to the “All” display, and then click OK.
(Allow time)
You will see a display of all cases in your monthly NCVS assignment, including those not
yet started. To return to the Case Management Main screen, press F8 one more time and
then click on the “Case List” button which is beneath the “Cancel” button.
(Allow time)
The process you followed for classifying a case as a Type A noninterview is similar to
the process for classifying Type B and Type C noninterviews. In the next exercise, you
will practice classifying a case as a Type B noninterview.
Remember, you must specify the noninterview reason for all Type A, Type B, and Type C
cases in your monthly NCVS assignment before you can close out and transmit these cases.
This concludes this practice exercise. Are there any questions about the material covered in
this exercise?
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(Answer questions)
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PRACTICE EXERCISE #5 - Type B Noninterview
Case ID: 00000006
(Approximate time: 20 minutes)
In this exercise you will practice coding a case as a Type B noninterview. Type B
noninterviews consist of sample households that could be vacant or occupied entirely by
persons who have a usual residence elsewhere. Although these cases are not eligible for
interview during the current interview, they could become eligible at a later time. Unlike
Type A noninterviews, Type B noninterviews are unavoidable. (Pause)
In a previous exercise, when conducting a telephone interview at the household located at
106 Robin Street you found out that the residents at this sample unit moved away three
months ago but kept their telephone number. When you go the sample address to conduct
a personal interview with members of the replacement household, you discover that the
household is vacant. According to survey procedures, when you are unable to interview
a sample unit you must contact a neighbor, apartment manager, or similar person to
obtain noninterview information about the unit or its residents. After talking to a
neighbor, Joe Doe, you find out that the house was sold but the new owners have not
moved in yet. If the sample unit was occupied by the new household you would interview
the new household. Because the sample unit is still vacant, you must enter the case and
classify it as Type B noninterview.
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Highlight the case 106 Robin Street and press the F2 function key to get into the NCVS
CAPI instrument for this case.
(Allow time)
At the START_CP screen enter code 4, Noninterview (Type A, B, C). (Pause) At the
NONTYP screen you will enter the noninterview type. For this exercise, enter 2, Type
B.
(Pause) At the TYPEB screen you need to specify the Type B noninterview reason.
Turn to page 7 of your Workbook and examine the reasons for Type B noninterviews.
Notice that codes 225 through 233 are reasons for a Type B noninterview. Of those
reasons, the most commonly entered reason is code 226, “Vacant-regular.” The “Vacantregular” category includes vacant units that are available for rent or sale, furnished or
unfurnished, or units held off the market for personal reasons.
The “Vacant-regular” category also includes vacant seasonal units, such as mountain or
beach resort cabins, as well as year-round units. A vacant unit that is dilapidated but is
still considered a living quarters can still be classified as a “Vacant-regular” Type B
noninterview.
If you encounter a vacant mobile home, trailer, tent, or other less common type of living
quarters and it is intended for occupancy, you can classify it as a “Vacant-regular” Type
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B noninterview.
Q:
Based on what we just covered, can you give me an example of a Type B, Vacant
Regular unit,
A:
?
A vacant apartment unit available for rent. (OR SIMILAR ANSWER)
Thank you.
Enter code 227 when a vacant unit is used only for storing excess household furniture.
For example, a garage apartment, or an apartment in an attic or basement that is used only
for the storage of excess household furniture. Do not confuse a vacant unit used for
storage of excess household furniture with a vacant unit offered for rent as a “furnished”
apartment. Report the latter situation as a “Vacant-regular” unit.
Now look at code 225, “Temporarily occupied by persons with usual residence elsewhere
(URE).” You would enter this code when a unit is occupied temporarily by persons who
have a usual place of residence elsewhere. When a sample unit is occupied entirely by
persons who have a usual residence elsewhere, do not interview those persons. Persons
should only be interviewed at their usual residence and not at a temporary place of
residence.
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For example, a family whose usual residence is in Philadelphia, Pennsylvania, should not
be interviewed while staying at a summer cottage in Atlantic City, New Jersey.
Are there any questions at this time?
(Answer questions)
One category that needs a little explanation is code 228, “Unfit or to be demolished.” To
fit into this category, a sample unit must, first of all, be unoccupied. No matter how
decrepit or run down a place looks, if somebody lives there, you must conduct an
interview. But, if it is unoccupied and the windows or doors no longer protect the
interior, consider the unit to be unfit.
However, be careful not to rush to the conclusion that a unit is “Unfit or to be
demolished.” Sometimes a boarded-up place is mistakenly classified as unfit, when, in
fact, the boards are there to protect the windows and doors until it can be sold or rented.
The point is that you cannot always go by first impressions. Many times you will have to
inquire of residents or merchants in the area to make sure that you classify the vacant unit
correctly.
The other part of code 228, “to be demolished,” only applies when there is positive
evidence, such as a sign, notice, or mark on the house or on the block–stating that the unit
is scheduled for demolition.
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Let’s see if you remember what we just discussed.
Q:
What kind of noninterview is a vacant-regular, ____________________?
A:
Type B.
Q:
If a sample unit is obviously unfit to live in and is not occupied as a living
quarters, which noninterview reason would you select, ______________?
A:
Type B - code 228, “Unfit or to be demolished.”
Now for this exercise, enter reason 1, “Vacant- regular.” (Pause) Unlike Type A
noninterviews, with the exception of Type A - Temporarily Absent, there is one
additional step you need to take when classifying noninterview cases as a Type B, Type
C, or Type A -Temporarily Absent noninterview. You need to record information about
the person you contacted to obtain noninterview information about the unit or its
residents.
At the BCNAME screen enter the name of the contact person you spoke to which is Joe
Doe. Then at BCTITL you would enter the contact person’s title such as neighbor or
apartment manager. For this case enter “Neighbor."
(Allow time)
Now at BCNUM enter Joe Doe’s telephone number as 999-555-9999 and then press
Enter. (Pause) Press enter at phone extension and at phone type enter code 1, Home.
(Pause) In the next several screens, enter the following address in the appropriate fields
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Complete the next items using the following information about Joe Doe’s address:
House number and street name:
108 Robin Street
City:
Any Town
The contact person lives in Alaska, which is the same state as the sample unit. For your
production interviews, you will be able to press Enter rather than entering the
2-character state abbreviation when the contact person lives in the same state as the
sample unit. However, for the training instrument this feature is not active. (Pause)
Let's assume that we don't know the state abbreviation for New Jersey. Enter the letter
"N." (Pause) Notice that you get a pop-up screen of state abbreviations. You will be
taken to the first state whose name begins with the letter "N." Notice the third column
displays State name. Arrow down the screen until you get to Alaska.
(Allow time)
Now click on the "Select" button. (Pause) When you return to the contact information
screen notice that the 2-character state abbreviation is now filled in the answer field.
(Pause) Now press Enter. Now enter the 5-digit zipcode, which is 99999. (Pause) The
contact person doesn't know his 4-digit zipcode so press Enter.
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Now enter 2 at the BCOBS screen since you didn't determine the noninterview status of
this sample unit by observation. (Pause) At the THANKYOU_CP screen you would
thank Joe Doe for his time and then press 1 to continue. Then enter 2 at the VERIFY
screen.
At the "Case Level Notes Editor" enter a note indicating the status of the household.
Enter as much information as possible so that others who review the notes will have a
good understanding of the case, then save your note and return to Case Management.
(Allow time)
You will follow this same procedure for handling Type A- Temporarily Absent
noninterviews and for Type C noninterviews. Like Type B noninterviews, Type C
noninterviews are unavoidable. Once a unit is classified as a Type C Noninterview, the
sample unit is permanently removed from the NCVS sample and will not be assigned to
you in subsequent enumeration periods. Like Type B noninterviews, the Type C
noninterview reasons are self-explanatory for the most part. Let’s go over a few of the
Type C reasons that are shown on page 7 of your Workbook.
Code 240, “Demolished,” means that the unit has been torn down, burned down, or
otherwise destroyed, or is in the process of being demolished. (Pause)
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Code 242, “Outside segment,” applies only to units in area segments. You would enter
242 when you find that a sample unit is outside the area segment boundaries and the unit
was listed on the Area Segment Listing Sheet by mistake. (Pause)
Code 243, “Converted to permanent business or storage,” looks very similar to one of the
Type B noninterview reasons.
Q:
Suppose you find that a sample unit has been converted to a business or used for
storage. What distinction must you make before you can classify it as either a
Type B or Type C noninterview, __________________________?
A:
Find out whether the conversion is temporary or permanent. If it is temporary, it
will classify as a Type B noninterview and, if it is permanent, it will classify as a
Type C noninterview.
Thank you.
You enter code 244, “Merged,” when you discover that a sample unit has been merged
with another unit to form one “new” merged unit. (Pause)
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A unit is considered “Condemned” if there is positive evidence, such as a sign, notice, or
mark on the house or in the block–stating that the unit is condemned. Once again, the
unit must be unoccupied before you can select this code. If the unit is occupied, you
must conduct an interview, even if there is a “condemned” sign posted. Remember, if the
unit is vacant and no positive evidence is present that it is condemned, report the unit as
“Vacant-regular,” code 226, Type B noninterview.
The next Type C noninterview reason is code 246, “Built after April 1, 2000.” Only
select this reason when the unit is in an area segment where building permits are issued
for new construction. Never select this code for a unit in a permit segment.
Notice the last reason listed for Type B noninterviews is a category called “Other.” Also
notice the category “Permit abandoned or Other” for Type C noninterviews. When you
have a Type B or Type C noninterview that does not fit any of the other categories, use
the “Other” category and specify the reason. However, before selecting the “Other”
reason for a Type B or Type C noninterview, make sure that one of the reasons already
listed doesn't apply.
This concludes this practice exercise. Are there any questions about the material covered
in this exercise?
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(Answer questions)
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PRACTICE EXERCISE #6 – Changing the Household Respondent in
Household with Other Eligible Respondents
Case ID: 00000005
(Approximate time: 15 minutes)
This practice exercise covers changing the household respondent. Highlight the case, 105
Beach Road, and then look at the composition of the household. (Pause)
(Have trainees click on the HH Roster tab)
(Call on Trainee)
______________, how many people listed are eligible for the NCVS?
(TRAINEE: Four)
That’s correct.
(Call on Trainee)
______________, who is the household respondent for this case?
(TRAINEE: Line 1, Joel Boe)
That’s correct.
Press the F2 function key to start the interview. Make sure that you have selected the
correct address, 105 Beach Road.
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(Allow time)
In this exercise I will not give you screen-by-screen instructions on what to enter so you
will need to listen carefully to the information I will provide you throughout this
exercise.
First, this is a telephone interview (Pause) Second, the unit is not a replacement
household. (Pause) Third, when you dial the telephone number someone answers.
Now proceed through the various screens using the information I just provided. When
you get to the HELLO_1_CP screen raise your hand.
(Allow time)
As with the previous exercises, I will call on one of you to serve as the FR. You will ask
the questions and I will continue to act as the respondent. Again, at certain questions I
will interrupt the interview to provide further explanation about a question.
(Call on Trainee)
______________, will you be our first FR? Remember to tell us what you enter at each
screen as you proceed through the interview.
HELLO_1_CP
FR:
Hello. This is (TRAINEE’S NAME) from the U.S.
Census Bureau.
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May I please speak with JOEL BOE.
R:
Joel doesn’t live here anymore.
(Enter 5, Person no longer lives here)
(Interrupt and say)
At the HELLO_ALT2_CP screen you need to pick a new household respondent since
Joel Boe was the household respondent in the previous interview.
(Allow time)
Since Brian Public, Michael Goe, and Will Loe all qualify to serve as the new
household respondent you need to ask to speak to one of them.
___________, please continue the interview.
HELLO_ALT2_CP
FR:
May I speak to Brian Public, Michael Goe,
or Will Loe?
R:
This is Brian.
(Enter 2, Line number of Brian Public)
GETLETTER_CP
FR:
I’m calling concerning the National Crime
Victimization Survey. The Census Bureau is
conducting a survey here and throughout the Nation to
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determine how often people are victims of crime. We
contacted your household for this survey several
months ago. Did you receive our introductory letter in
the mail?
R:
Yes, I believe we did.
(Enter 1, Yes)
VERADD_CP
FR:
I have your address listed as
105 Beach Road
Any Town, CA 99997-9997
R:
Is that your exact address?
Yes it is.
(Enter 1, Same Address)
(Interrupt and say)
Sometimes at the beginning of an interview you may know that the household’s telephone
number has changed. At this CHNGPH_CP screen you are given the opportunity to
change the telephone number.
CHNGPH_CP
(Instruct trainees to enter 2, No)
____________, please continue.
MAILINGSAME_CP
FR:
Is your mailing address the same as your physical
address?
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R:
Yes it is.
(Enter 1, Yes)
TENURE
FR:
R:
Ask or verify - Are your living quarters
--
Owned or being bought by you or someone in
your household?
--
Rented for cash?
Yes, we rent this home.
(Press Enter since the item is pre-filled or enter 2, Rented
for cash)
STUDENTHOUSING
FR:
Are your living quarters presently used as student
housing by a college or university?
R:
No
(Enter 2, No)
PUBLICHOUSING
FR:
Is this building owned by a public housing authority?
R:
No
(Enter 2, No not public housing)
NUMBEROFUNITS
FR:
Observe or ask
How many housing units are in this structure.
R:
Just one.
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(Enter 1, One)
(Interrupt and say)
This concludes this exercise in which you selected a new household respondent. In the next
exercise we will continue to interview this household so don't exit this case or continue with
this case yet.
Are there any questions about the material covered in this practice exercise?
(Answer questions)
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PRACTICE EXERCISE #7 – Selecting a New Reference Person
Case ID: 00000005
(Approximate time: 45 minutes)
In this practice exercise you will pick a new reference person since Joel Boe was NOT
only the household respondent in the previous enumeration but he was also the reference
person. Turn to page 8 of your Workbook and read the definition of a reference person.
[ ]
(Allow time)
Now let’s continue interviewing the household.
______________, please be our FR and continue the interview starting at
NAMECHECK. Remember to tell us what you enter at each screen as you proceed
through the interview.
NAMECHECK
FR:
I have Joel Boe, Brian Public, Michael Goe,
and Will Loe listed as living or staying at that
address.
Are ALL of these people still living or staying at this
address?
R:
No
(Enter 2, No)
REFPERSTILLLIVE
FR:
Does Joel Boe still live at this address?
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R:
No
(Enter 2, No)
NEWREFPER
FR:
What is the name of the person or one of the persons
who owns or rents that home? Would that be you?
R:
Yes
(Enter 2, Line number of Brian Public)
(Interrupt and say)
At the next screen, MEMBERCHANGES, you are asked to indicate the reason for a
change in household membership for any member who entered or left the household since
the previous interview.
The next few questions are a little tricky so let me walk you through them. The
MEMBERCHANGES screen displays a table or grid showing the name, sex,
relationship, and membership status of all persons living or staying at the sample unit as
of the previous interview. It also contains a field for you to enter a code that describes the
reason for a change in household membership. For Joel Boe, enter 19 in the “Change
member” column since we don’t know the specific reason why he left the household.
After pressing Enter, look at the “Household member” column. His membership status
changed from 1, a member, to 2, a nonmember. Also notice that his row is now shaded,
so no more demographic data will be collected for him. Also notice that Brian Public is
now the reference person since his relationship code was changed to 21.
Since there is no change in Brian Public's membership from the previous interview, you
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don't need to enter a reason code, so press Enter in the "Change member” column.
Pressing Enter takes you to the “first” name field. If you need to make a change to the
respondent’s first name for reasons, such as misspellings, you can do that here otherwise
press Enter to proceed to the next field or use the arrow key to move through the table to
review or update the remaining information. We are not going to make any changes to
either Brian’s first or last name so arrow through those fields. (Pause)
Now press Enter in the “Change member” column for Michael Goe since there is no
change in his membership since the previous interview. Then tab through the first and
last name fields. Because the reference person changed, you now need to specify the
relationship of the household member, Michael Goe, to the NEW reference person, Brian
Public.
(Check to see if all trainees are on the “RELATIONSHIP” screen
for Michael Goe. Help any trainees who may have fallen behind.)
__________________, please be our FR and continue the interview starting at the
RELATIONSHIP screen for Michael Goe. Don’t forget to tell us what you enter at each
screen as you proceed through the interview.
RELATIONSHIP
FR:
What is Michael Goe’s relationship to you?
(Interrupt and say)
Before I provide a response to that question, let’s see what happens when you enter 18,
“Sister” in the relation field for Michael Goe. As you learned in the self-study, several
questions contain edit checks to detect inconsistencies in the data at the time of data
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capture. The edit checks examine responses to individual items and determine if the
responses are consistent with the other data entered. You also learned that there are two
types of edit checks, soft and hard edits. You can recognize soft edits because you are
given two options - “Suppress,” which accepts the inconsistency, or “Goto” which
returns you to the inconsistent item to make corrections. (Pause)
Turn to pages 9 and 10 of your Workbook for an example of a soft and hard edit.
[ ]
(Allow time)
What type of edit shows up when you enter 18 for Michael Goe, a soft or hard edit?
(TRAINEE: Soft)
That’s correct. How did you know that it was a soft edit?
(TRAINEE: It contains a Suppress option that is only available for soft edits)
That’s right. You are not given the option to suppress or accept the inconsistent entry for
a hard edit.
Notice that the edit check pop up screen displays an error message and also identifies the
questions that are inconsistent with one another.
________________, please read which questions are inconsistent with one another, the
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answers recorded in these questions, and the message that is displayed in the middle of
the screen.
(TRAINEE: RELATIONSHIP with an entry of Sister, and SEX with an entry of Male.
The message reads: The sex entered is inconsistent with the relationship selected.)
Remember, if you need to go back and correct one of the inconsistent items, make sure
that the item displayed in the "Questions involved" column of the "Edit Check Error
Message" is highlighted and then click the "Goto" button which takes you to that question
to correct.
In our example, we don’t want to accept the inconsistent entry for RELATIONSHIP so
make sure RELATIONSHIP is highlighted and the click the “Goto” button, which
returns you to the relationship question for Michael Goe. Michael Goe and Brian Public
are friends so enter 20, “Nonrelative” at the RELATIONSHIP screen.
__________________, please continue being our FR and ask the membership question
for Michael Goe.
HHMEMBER
FR:
Does Michael Goe usually live there?
R:
Yes, he does.
(Enter 1, Yes)
(Interrupt and say)
You have returned to the MEMBERCHANGES screen. Press Enter in the “Change
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member” column for Will Loe, then tab through the first and last name fields. Because
the reference person changed, you also need to specify Will Loe’s relationship to the
NEW reference person, Brian Public.
________________, please continue the interview starting at the RELATIONSHIP
screen for Will Loe.
RELATIONSHIP
FR:
What is Will Loe’s relationship you?
R:
We're friends.
(Enter 20, Nonrelative)
HHMEMBER
FR:
Does Will Loe usually live there?
R:
Yes, he does.
(Enter 1, Yes)
(Interrupt and say)
Since there are no more persons listed who are living or staying at the sample unit, enter
999 in the first blank name field and then press Enter to leave the table or grid.
You have just completed the process of selecting a new reference person and changing
the relationship of the other household members to the new reference person.
Now let’s complete the remainder of Brian Public’s interview.
_____________, please continue the interview.
HHLDCOVERAGE
FR:
Have I missed anyone else living or staying there such
as any babies, any lodgers, or anyone who is away at
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present traveling or in the hospital?
R:
Yes, my sister is recently separated from her husband
and is staying here for awhile.
(Enter 1, Yes)
(Interrupt and say)
Because Brian Public answered “Yes,” that there are persons missing from the household
roster, the instrument takes you back to the grid so you can make additions to the
household roster.
_________, please continue the interview by asking for the name of the person who was
missed.
HHROSTER_FNAME
FR:
What is the name of the person/people that is new to
the household?
R:
My sister Megan Moe
(Enter Megan, then press Enter)
HHROSTER_LNAME
(Enter Moe)
SEX
FR:
Ask if necessary
Is Megan Moe male or female?
R:
Female
(Enter 2, Female)
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RELATIONSHIP
FR:
What is Megan Moe’s relationship to you?
R:
Sister
(Enter 18, Sister)
HHMEMBER
FR:
Does Megan Moe usually live here?
R:
She is staying with us until she finds an apartment.
(Enter 1, Yes)
(Interrupt and say)
Before asking for the names of any other persons new to the household you need to
record the reason Megan Moe entered the household. Use the up arrow to the field
containing Megan’s name. Now use the left arrow to the blank “Change member”
column in that row. You must enter the code that best describes the reason for this
person being added to the household roster.
Q:
What code do you enter, ______________?
A:
Code 13, Entered because of marriage/separation/divorce.
That’s correct. Thank you.
Now enter code 13.
Now tab through the rest of that row until you get to the next row.
_______________, please continue the interview.
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HHROSTER_FNAME
FR:
What is the name of the person/people that is new to
the household?
R:
There’s no one else
(Enter 999 then press Enter)
HHLDCOVERAGE
FR:
Have I missed anyone else living or staying there such
as any babies, any lodgers, or anyone who is away at
present traveling or in the hospital?
R:
No
(Enter 2, No)
AGECHECK
FR:
I have you listed as 33 years old.
Is that correct?
R:
Yes it is.
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes age IS correct)
MARITAL
FR:
If in doubt, ask
Are you now married, widowed, divorced,
separated or have you never been married?
R:
I’ve never been married.
(Press Enter, since the item is pre-filled, or enter 5)
ARMEDFORCES
FR:
Are you now in the Armed Forces?
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R:
No
(Enter 2 or press the Enter key if there is already a 2 prefilled)
EDUCATIONATTAIN
FR:
What is the highest level of school you
completed or the highest degree you received?
R:
I have a Master’s degree
(Enter 17, Master's degree)
ATTENDINGSCHOOL FR:
R:
Are you currently attending or enrolled either
full-time or part-time in a college or university, trade, or
vocational school?
No
(Enter 5, None of the above schools)
AGECHECK
FR:
I have Michael Goe listed as 35 years old.
Is that correct?
R:
Yes it is.
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes age IS correct)
MARITAL
FR:
If in doubt, ask
Is Michael Goe now married, widowed, divorced,
separated or has he never been married?
R:
He’s never been married.
(Press Enter, if already pre-filled, or Enter 5)
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ARMEDFORCES
FR:
Is Michael Goe now in the Armed Forces?
R:
No
(Press Enter, if already pre-filled, or enter 2)
EDUCATIONATTAIN
FR:
What is the highest level of school Michael Goe
completed or the highest degree he received?
R:
He has a Bachelor’s degree.
(Enter 16, Bachelor’s degree)
ATTENDINGSCHOOL FR:
R:
Is Michael Goe currently attending or enrolled
either full-time or part-time in a college or university,
trade, or vocational school?
No
(Enter 5, None of the above schools)
AGECHECK
FR:
I have Will Loe listed as 56 years old.
Is that correct?
R:
Yes it is.
(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes age IS correct)
MARITAL
FR:
If in doubt, ask
Is Will Loe now married, widowed, divorced,
separated or has he never been married?
R:
He’s divorced
(Enter 3, Divorced)
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ARMEDFORCES
FR:
Is Will Loe now in the Armed Forces?
R:
No
(Press Enter, if already pre-filled, or enter 2)
EDUCATIONATTAIN
FR:
What is the highest level of school Will Loe
completed or the highest degree he received?
R:
High school
(Press Enter, if already pre-filled, or enter 13)
ATTENDINGSCHOOL
FR:
Is Will Loe currently attending or enrolled either fulltime or part-time in a college or university, trade, or
vocational school?
R:
No
(Enter 5, None of the above schools)
BRTHDATEMO
FR:
What is Megan Moe’s date of birth?
R:
June 1, 1978
(Enter 6, June)
BRTHDATEDY
(Enter 1)
BRTHDATEYR
(Enter 1978)
VFYAGE
FR:
That would make Megan Moe 30 years old. Is
that correct?
R:
Yes
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(Trainees may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes)
MARITAL
FR:
If in doubt, ask
Is Megan Moe now married, widowed, divorced,
separated or has she never been married?
R:
She’s separated.
(Enter 4, Separated)
(Interrupt and say)
Sometimes the term “separated” causes confusion. Would you always know who to
include in this category? Maybe not, so open your NCVS-550 manual to page B2-124.
(Allow time)
Q:
Read out loud the instructions on this page for when to enter Code 4 “Separated,”
?
A:
Enter Precode 4, “Separated,” when the household member:
•
Is married, but has a legal separation.
•
Is married, but parted from his/her spouse because of marital discord.
•
Expects to obtain a divorce in the future.
•
Intends to remain separated from his/her spouse permanently and never get a
divorce.
If the person is separated from his/her spouse for reasons other than marital
discord, enter code 1, “Married.”
Thank you.
____________, please continue.
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ARMEDFORCES
FR:
Is Megan Moe now in the Armed Forces?
R:
No
(Enter 2, No)
EDUCATIONATTAIN
FR:
What is the highest level of school Megan Moe
completed or the highest degree she received?
R:
A Bachelor’s degree
(Enter 16, Bachelor’s degree)
ATTENDINGSCHOOL FR:
R:
Is Megan Moe currently attending or enrolled
either full-time or part-time in a college or university,
trade, or vocational school?
No
(Enter 5, None of the above schools)
SP_ORIGIN
FR:
SHOW FLASHCARD
Is Megan Moe Spanish, Hispanic, or Latino?
R:
No
(Enter 2, No)
RACE
FR:
SHOW FLASHCARD
Please choose one or more races that Megan Moe
considers herself to be.
- - White
- - Black or African American
- - American Indian
- - Asian
- - Native Hawaiian or Other Pacific Islander
R:
White
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(Enter 1, White)
(Interrupt and say)
The instrument now proceeds to the ROSTERREVIEW screen. At the
ROSTERREVIEW screen notice that Joel Boe is no longer listed as a part of the
household roster. (Pause) Also, at this screen you must review for correctness selected
information displayed, specifically, name, relationship, age, sex, and marital status, for
each member of the household. If any of this information is incorrect, you can indicate
that you need to make corrections by entering 2. For this interview, all information is
correct so enter 1 to continue.
____________, please continue the interview.
TIMEATADDRESS
FR:
Before we get to the crime questions, I have some
questions that are helpful in studying where and why
crimes occur.
How long have you lived at this address?
R:
5 years.
(Enter 5)
BUSINESS
FR:
Does anyone in this household operate a business from
this address?
R:
No
(Enter 2, No)
SQTHEFT
FR:
I'm going to read some examples that will give you an
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idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you
in the last 6 months, that is, since (date).
Was something belonging to YOU stolen, such as –
--------
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or
tools
Things outside your home such as a garden hose
or lawn furniture
Things belonging to children in the household
Things from a vehicle, such as a package,
groceries, camera, or CDs
OR
--
Did anyone ATTEMPT to steal anything
belonging to you?
Ask only if necessary
Did any incidents of this type happen to you?
R:
Yes
(Enter 1, Yes)
SQTHEFTTIMES
FR:
How many times?
R:
One time
(Enter 1)
SQTHEFTSPEC
FR:
What happened?
R:
Lawn ornaments were stolen from the yard.
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(Enter: Lawn ornaments were stolen from L2’s yard.)
SQBREAKIN
FR: Has anyone
--
Broken in or ATTEMPTED to break into your
home by forcing a door or a window, pushing
past someone, jimmying a lock, cutting a
screen,
or entering through an open door or window?
-Has anyone illegally gotten in or tried to get
into
a garage, shed, or storage room?
OR
--
Illegally gotten in or tried to get into a hotel or
motel room or vacation home where you were
staying?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTOTALVEHICLES
FR:
What was the TOTAL number of cars, vans, trucks,
motorcycles, or other motor vehicles owned by you or
any other member of that household during the last 6
months? Include those you no longer own.
R:
We have three cars and an SUV
(Enter 4)
(Interrupt and say)
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In the next screen, SQMVTHEFT, notice the phrase “Other than any incident already
mentioned.” Whenever a respondent has already reported an incident in an earlier screen
question, this is displayed in this question as well as in subsequent questions. This lets
the respondent know that we don’t want them to include any incidents they have already
told you about. Reading this phrase to the respondent will help avoid the reporting of
duplicate incidents.
______________, please continue.
SQMVTHEFT
FR:
During the last 6 months, other than any incidents
already mentioned, were any of the vehicles ----
Stolen or used without permission?
Did anyone steal any parts such as a tire, car
stereo, hubcap or battery?
Did anyone steal any gas from them?
OR
--
Did anyone ATTEMPT to steal any vehicle or
parts attached to them?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQATTACKWHERE
FR:
Other than any incidents already mentioned, since
(date), were you attacked or threatened
OR did you have something stolen from you ---
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
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------
home
At work or school
In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT to
steal anything belonging to you from any of these
places?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQATTACKHOW
FR:
Other than any incidents already mentioned, has anyone
attacked or threatened you in any of these ways?
-------
With any weapon, for instance, a gun or knife
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
Any rape, attempted rape, or other type of sexual
attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
certain it was a crime.
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Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
FR: People often don't think of incidents committed by
someone they know. Other than any incidents already
mentioned, did you have something stolen from you or
were you attacked or threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person you have met or known?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Other than any incidents
already mentioned, have you been forced or coerced to
engage in unwanted sexual activity by ---
Someone you didn't know before A casual acquaintance -
OR
--
Someone you know well?
Ask only if necessary
Did any incidents of this type happen to you?
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R:
No
(Enter 2, No)
SQCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did you call the police to report
something that happened to YOU which you thought
was a crime?
No
(Enter 2, No)
SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did anything which you thought
was a crime happen to YOU, but you did NOT report
to the police?
No
(Enter 2, No)
IDENTITYTHEFTINTRO1
FR:
The next few questions are related to identify theft.
They refer to episodes of identity theft discovered by
you or anyone in your household during the last 6
months.
(Enter 1 to continue)
IDTHEFTCREDITCARD
FR:
Since (date) have you or anyone in your
household discovered that someone Used or attempted to use any existing credit cards or
credit card numbers without permission to place
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charges on an account?
R:
No
(Enter 2, No)
IDTHEFTACCOUNTS
FR:
Used or attempted to use any existing accounts other
than a credit card account - for example, a wireless
telephone account, bank account or debit/check cards
without the account holder’s permission to run up
charges or to take money from accounts?
R:
No
(Enter 2, No)
IDTHEFTPERSONALINFO
FR:
R:
Used or attempted to use personal information without
permission to obtain NEW credit cards or loans, run up
debts, open other accounts, or otherwise commit theft,
fraud, or some other crime?
No
(Enter 2, No)
This concludes the screen questions for Brian Public. At the PRESENTFORSQS
(Present for Screen Questions) screen enter 11 since this is a telephone interview.
The INC_REPORTS screen indicates the total of number of incidents reported and
whether or not the respondent refused to report the number of times an incident occurred.
One incident was reported by Brian Public, so enter 1 at the INC_REPORTS screen.
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________________, please continue with the incident questions.
INCIDENTINTRO
FR:
You said before that during the last 6 months
lawn ornaments were stolen from your yard one
time.
(Interrupt and say)
Notice that there are a couple of instructions telling you NOT to F10 from this screen.
This is because doing so impacts the incident counter in the instrument. If you need to
exit the case, enter 1 to continue at INCIDENTINTRO and then F10 at the next screen.
However, don’t press F10 because we want to continue this interview. Enter 1 at
INCIDENTINTRO now.
In the next screen, INCIDENTDATE, notice that the beginning and ending months as
well as the year of the reference period are displayed on the top right side of the Info
Pane. In this training instrument these dates are not displaying correctly but in production
the correct beginning and end dates will be displayed. You can refer to this in case you
have to remind the respondent of the reference period especially when the month given in
INCIDENTDATE is outside this reference period. Turn to page 11 of your Workbook
for an explanation of the NCVS reference period.
(Allow time)
___________, please continue with the INCIDENTDATE question.
INCIDENTDATE
FR:
In what month did this incident happen?
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R:
It happened in April.
(For training, make sure the month the incident occurred falls WITHIN
the reference period; that is, within the last six months. Refer to chart on
page 9-290.)
(Enter 4, April)
INCIDENTNUMBEROFTIMES
FR: Ask or verify
Altogether, how many times did this
type of incident happen during the last 6 months?
R:
Just once.
(Enter 1)
INCIDENTTIME
FR:
About what time did this incident happen?
R:
It happened sometime during the night but I’m not sure
what time.
(Enter 18, Don’t know what time of night)
INCIDENTPLACE
FR:
In what city, town, or village did this incident occur?
R:
Right here in Any Town.
(Enter 3, Same city/town/village as present residence)
(Interrupt and say)
The next question, INCIDENTAIR, differs from the housing unit question pertaining to
American Indian Reservations (INDIANRESERVATIONHU). INCIDENTAIR asks
whether the incident happened on an American Indian Reservation or on American
Indian Lands whereas INDIANRESERVATIONHU asks if the living quarters for the
sample address is located on an American Indian Reservation or on American Indian
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Lands.
___________, please continue.
INCIDENTAIR
FR:
Did this incident occur on an American Indian
Reservation or on American Indian Lands?
R:
No
(Enter 2, No)
(Interrupt and say)
Remember, this next question is EXTREMELY IMPORTANT. If the wrong category is
selected, you will ask inappropriate questions and the incident may eventually be
classified into the wrong type of crime category.
Select category 11, ONLY if the offender got inside or tried to get inside the respondent’s
home or lodging facilities regardless of whether the offender entered by force, was let in,
or gained entrance through an unlocked door. Category 11 includes the respondent’s
house, apartment, dormitory room, garage, shed, or an enclosed porch. Also included are
vacation homes, second homes, hotel or motel rooms at which the respondent could have
been staying at the time of the incident, or any detached structure on the respondent’s
property.
Remember, select category 12 for incidents that happened on an unenclosed porch, patio,
or carport. Although these areas are often attached to the home, they are not enclosed and
do not have a door or window through which an offender could enter.
______________, please continue the interview.
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LOCATION_GENERAL
FR:
Did this incident happen
--
R:
In your home or lodging?
Yes
(Enter 11, Inside home or lodging)
LOCATION_IN_HOME
FR:
Where in your home or lodging did this incident
happen?
R:
In my front yard
(Interrupt and say)
Notice that the categories listed in this screen apply to incidents that occurred either
INSIDE an enclosed structure of the respondent’s home, a building on the respondent’s
property, or inside a place the respondent was temporarily staying, such as a vacation
home or hotel room and not outside the respondent's home.
Let’s see what happens if we continue down this path of questions. Select category 11.
OFFENDERLIVE
FR:
Did the offender live there or have a right to be there,
for instance, as a guest or a repair person?
R:
No
(Enter 2, No)
OFFENDERINSIDE
FR:
Did the offender actually get INSIDE your house?
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R:
No
(Enter 2, No)
OFFENDERTRY
FR:
Did the offender TRY to get in your house?
R:
No
(Enter 2, No)
(Interrupt and say)
_____________, please read the hard edit message that appears.
(TRAINEE: Inconsistent entries in LOCATION_IN_HOME, OFFENDERLIVE,
OFFENDERINSIDE, and OFFENDERTRY. The reported location of this incident
was inside the respondent’s home or lodging but it was also reported that the offender
did not live there, actually get in, or try to get in.
Select GOTO to return to OFFENDERTRY and up-arrow to change
LOCATION_IN_HOME, OFFENDERLIVE, OFFENDERINSIDE, and
OFFENDERTRY)
Thank you.
Remember, if you select that a incident occurred inside the respondent’s home or lodging
facilities then that means that the offender got inside or tried to get inside the home
regardless of whether the offender entered by force, was let in, or gained entrance through
an unlocked door. Since the offender didn’t get inside or try to get inside the
respondent’s home, you know that the location where the incident occurred was
incorrectly identified. Therefore, you need to go back to the LOCATION_GENERAL
screen and change the original answer.
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Select the GoTo button and then press the up arrow until you get back to the
LOCATION_GENERAL screen.
(Allow time)
Now change the answer to 12, “Near your home or lodging.”
_______________, please continue the interview with the LOCATION_NEAR_HOME
question.
LOCATION_NEAR_HOME
FR:
R:
Ask or verify
Where near your home or lodging did this incident
happen?
In the front yard
(Enter 15, Own yard, sidewalk, driveway, etc.)
INSIDEOROUT
FR:
Ask or verify
Did it happen outdoors, indoors, or both?
R:
Outdoors
(Enter 2, Outdoors)
FARFROMHOME
FR:
Ask or verify
How far away from home did this happen?
R:
It was at my home.
(Enter 1, At, in, or near the building containing the
respondent’s home or next door)
HHMEMBERPRESENT FR:
Ask or verify
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Were you or any other household member present
when this incident occurred.
R:
No
(Enter 2, No)
KNOWLEARNOFFENDERS
FR:
R:
Do you know or have you learned anything about the
offender for instance, whether there was one or more
than one offender involved, whether it was someone
young or old, or male or female?
No
(Enter 2, No)
THEFT
FR:
Ask or verify
Was something stolen or was taken without permission
that belonged to you or others in the household?
R:
Yes
(Enter 1, Yes)
WHATWASTAKEN
FR:
What was taken that belonged to you or others in the
household?
(Interrupt and say)
Some questions allow you to enter multiple responses. Can anyone tell me how you can
tell those questions that accept multiple responses from those that allow only a single
response?
(Call on Trainee if one volunteers otherwise explain the difference
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using the text below.)
(TRAINEE: The answer categories for multiple response questions contain square
boxes in front of them. The answer categories for single response questions contain
radio buttons in front of them.)
Thank you.
So this is a multiple response question and therefore you can record more than one
response. Remember you need to keep asking the appropriate probe “Anything else?” or
“Any other way?” until you get a “No” response. When recording responses, you can
either click on the box to select all appropriate categories or enter the appropriate
category number in the answer field. When entering multiple responses, you must enter
the response values by either using commas between each category value, such as “12
comma”, “13 comma”, “14 comma” and so forth or by pressing the spacebar after
entering each response value. Let’s see what happens if you don’t do this.
I will give you two values to enter. Make sure that you don't press the Enter key after
entering the values. First enter 27. Remember don't press the Enter key. (Pause) Now,
without using commas or pressing the spacebar to separate the values, enter 28 but don't
press Enter. Notice that the check mark for the first category entered gets deselected or
unmarked and the second category never gets selected or marked. Therefore it is
extremely important to enter commas or spaces between the answer values otherwise we
may lose valuable data.
Now delete these entries by using your Backspace key. (Pause) In response to this
question, the respondent tells you that outdoor lawn ornaments were stolen. Take a look
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at the categories displayed.
Q: Which category do you select for the theft of the lawn ornaments, __________?
A: Code 36, Other
(If trainee says code 23, “Other household furnishings,” explain that this
category applies to furnishings inside the house such as furniture, rugs,
lamps, mirrors, and so forth.)
After selecting category 36, assume the respondent said that nothing else was taken.
Press enter. At the WHATWASTAKEN_SPEC screen specify what was taken.
(Allow time)
____, please continue the interview.
WHOOWNEDSTOLENPROPERTY
FR: Did the stolen property belong to you personally, to
someone else in the household, or to both you and
other household members?
(Interrupt and say)
This question is asked to identify the owners of the property or money that the offender
stole during the incident. When we refer to household members we mean household
members at the time of the interview, NOT just at the time of the incident. The property
could belong solely to the respondent, to the respondent and other household members
either jointly or partially, to other household members ONLY and NONE to the
respondent, or to a nonhousehold member at the time of the interview. Keep in mind that
the property owner could be a current household member whose property was stolen from
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a former residence during the 6-month reference period.
R:
They belonged me and others in the household.
(Enter 2, Respondent and the other household member(s))
OTHERSOWNEDSTOLENPROPERTY
FR: Besides you, which household members owned the
stolen property?
(Interrupt and say)
This question is asked to identify each household member who owned any or part of the
property or money that the offender took without permission. If the property belongs to
the entire household or to more than three household members, enter code 40, Household
property. It is acceptable to enter code 40 and also enter one or more line numbers in
situations in which the offender took both personal and household property.
R:
They belonged to everyone.
(Enter 40, Household property)
ARTICLEINCAR
OTHERONPERSON
FR:
Ask or verify
Was the article IN or ATTACHED to a motor vehicle
when it was taken?
R:
No
(Enter 2, No)
FR: Ask or verify
Was there anything ELSE the offenders took directly
from you, for instance, from your pocket or hands, or
something that you were wearing?
R:
No
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(Enter 2, No)
PROPERTYVALUE
FR:
What was the value of the PROPERTY that was taken?
Include recovered property. (If jointly owned with
nonhousehold members, include only share owned by
household members.)
R:
I remember it was exactly $50.86
(Interrupt and say)
Remember, when entering monetary values, only enter the dollar amount and not the
cents.
___________, please continue.
DECIDEDVALUE
FR:
How did you decide the value of the property that was
taken?
R:
That was the cost we paid to purchase the decorations.
(Enter 11, Original cost)
FR:
Any other way?
R:
No
(Press ENTER)
ALLPARTRECOVERED
FR:
R:
Was all or part of the stolen property recovered, not
counting anything received from insurance?
No
(Enter 3, None)
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RECOVEREDINSURANCE
FR:
R:
Was the theft reported to an insurance company?
No
(Enter 2, No)
DAMAGED
FR:
R:
Other than any stolen property, was anything that
belonged to you or other members of the household
damaged in this incident?
No
(Enter 2, No)
POLICEINFORMED
FR:
Were the police informed or did they find out about
this incident in any way?
R:
No
(Enter 2, No)
NOTREPORTEDPOLICE
FR:
R:
What was the reason it was not reported to the police?
We didn’t think it was important enough to bother the
police.
(Enter 13, Minor or unsuccessful crime)
FR:
R:
Any other reason?
We also didn’t want to take the time to report it.
(Enter 27, Did not want to or could not take time)
FR:
Any other reason?
R:
No
(Press Enter)
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NOTREPORTIMPORTANT
FR:
R:
Which of these would you say was the most important
reason why the incident was not reported to the police?
Because it just wasn’t important enough to call the
police.
(Enter 13, Minor or unsuccessful crime)
AGENCYHELP
FR:
Did you or someone in your household receive any
help or advice from any office or agency -- other than
the police -- that deals with victims of crime?
R:
No
(Enter 2, No)
DOINGATINCIDENTTIME
FR:
R:
Ask or verify - What were you doing when this incident
happened?
I don’t know.
(Enter 21, Don't know)
JOBDURINGINCIDENT
FR:
Ask or verify - Did you have a job at the time of the
incident?
R:
Yes
(Enter 1, Yes)
LOSTOTHERWORKTIME
FR:
Did you lose any time from work because of this
incident for such things as cooperating with a police
investigation, testifying in court, or repairing or
replacing damaged or stolen property?
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R:
No
(Enter 6, None)
HHMEMLOSTWORKTIME
FR:
R:
Were there any household members 16 years or
older who lost time from work because of this
incident?
No
(Enter 2, No)
(Interrupt and say)
The next question, INCIDENTHATECRIME, begins a series of questions asking about
hate crime. These questions are intended to find out whether the respondent was
victimized due to prejudice or bigotry towards members of a specific group.
____________, please continue.
INCIDENTHATECRIME
FR:
Hate crimes or crimes of prejudice or bigotry occur
when offenders target people because of one or more
of their characteristics or religious beliefs.
Do you have any reason to suspect the incident just
discussed was a hate crime or crime of prejudice or
bigotry?
R:
I really don’t know.
(Press Ctrl+D, then press Enter)
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DISABILITY_INTRO
FR:
Research has shown that people with disabilities may
be more vulnerable to crime victimization. The next
questions ask about any health conditions,
impairments, or disabilities you may have.
(Enter 1 to continue)
(Interrupt and say)
The introduction you just read begins a series of questions pertaining to disability. This
introduction prepares the respondent for the type of questions you are about to ask and to
explain why we are asking about possible health conditions, impairments, or disabilities.
The "disability" questions are used to collect information about the victimization of
persons with health conditions, impairments, and disabilities. Many believe that people
with disabilities are more likely to be targeted for victimization because offenders see
them as being more vulnerable.
There are two main purposes for collecting this information. First, to increase our
knowledge and awareness about crimes in which persons with disabilities have been
victimized and second, to help the Federal government in developing new strategies for
reducing crimes against disabled persons. (Pause)
_____________, please continue.
HEARING
FR:
Are you deaf or do you have serious difficulty hearing?
R:
No
(Enter 2, No)
VISION
FR:
Are you blind or do you have serious difficulty seeing
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even when wearing glasses?
R:
No
(Enter 2, No)
LEARN_CONCENTRATE
FR:
Because of a physical, mental, or emotional condition
lasting 6 months or more, do you have any difficulty in
doing any of the following activities:
Learning, remembering, or concentrating?
R:
No
(Enter 2, No)
PHYSICAL_LIMIT
FR:
Because of a physical, mental, or emotional condition
lasting 6 months or more, do you have serious
difficulty:
Walking or climbing stairs?
R:
No
(Enter 2, No)
DRESS_BATH
FR:
Because of a physical, mental, or emotional condition
lasting 6 months or more, do you have serious
difficulty:
Dressing or bathing?
R:
No
(Enter 2, No)
LEAVING_HOME
FR:
Because of a physical, mental, or emotional condition,
do you have difficulty doing errands alone such as
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visiting a doctor's office or shopping?
R:
No
(Enter 2, No)
(Interrupt and say)
If a respondent reports multiple incidents, you ask the full series of disability questions
only for the first incident. However, if you have already completed an incident report for
the respondent and the respondent reported a health condition, impairment, or disability,
for subsequent incidents you will re-ask only two of the disability questions rather than
re-asking all the disability questions. Also, when you have already completed an incident
report for the respondent and the respondent didn't report a health condition, impairment,
or disability, the instrument skips over all the disability questions for any subsequent
incidents and continues with the summary report for the incident. (Pause)
Now you need to write a summary about the incident. Remember, you are limited to 300
characters. You can record additional information in the F7 item level notes; however,
anything recorded in the item level notes, will not be retained for reference purposes in
subsequent interviews. To conserve space in the summary box, you can also use
abbreviations. The standard recommended abbreviations for the NCVS are found in the
Help item on the Menu bar. To access the standard abbreviations click on the Help item
or press the Shift and F11 keys. Try this now and take a few minutes to look at the list of
abbreviations that are acceptable to use for the NCVS.
[ ]
(Allow time)
You can also toggle between the summary and the Help screen by pressing the ALT and
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TAB keys. Also, the list of abbreviations is provided on pages 24 and 25 in the
Information Card booklet.
Now turn to page 12 of your Workbook for the text you should enter in the Incident
Summary.
(Allow time)
SUMMARY
In (date) lawn ornaments stolen from L2’s front yard.
Ornaments belonged to entire HH. Incident not reported
to police because not important enough. Also L2 didn’t want to
take the time to report it. Value of property stolen was $51. L2
doesn’t know who took the ornaments.
(Allow time)
At SUMMARYPROBE you can either return to the summary to edit it or you can
continue with the interview. Let's go back to the summary for a moment, so press the UP
arrow key. When you return to the summary you need to make sure that the text is not
highlighted before editing or adding more text. Either press F2 or click on the text box to
unhighlight the text. If you don't do this when you begin typing in additional text you
will
lose the text previously entered. Edit the summary by removing the word "entire" in the
sentence "Ornaments belonged to entire HH." When you are done press Enter.
(Allow time)
At SUMMARYPROBE enter 1 to continue. (Pause)
The next screen, INCIDENTTOADD, provides you with the opportunity to add
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incidents
that the respondent may have recalled during the interview but which were not already
reported in the screen questions. (Pause) For this exercise, enter code 2.
The next screen, CRIME_END , tells you that you have completed all incident reports
for Brian Public. Enter 1 to continue. Also, enter 1 at the ENDINCIDENT
screen and a 1 at the ENDSCREENER screen, which tells you that there are no
more incidents to report.
At the INTRO_ UNDUP screen read the respondent the text, which tells the respondent
that you must review the incidents reported during the current interview for the
household.
____________, please read the introduction to us.
(TRAINEE: Now it will just take me a minute to review the crime incidents I have
recorded from you during this interview at your household.)
Thank you. Now enter 1 to continue.
The next screen, UNDUP_OLDINC, compares incidents reported by the respondent
during the current interview with those that were reported in previous interviews, either
by the respondent or someone else in the household, to ensure that the current incident
reported is not a duplicate of incidents reported in the past. Selected information
about the current incident is displayed in the left column and selected information about
the incident reported in a previous interview is displayed in the right column. Because
the incident reported in a previous interview may have been reported by another
household member, you are NOT to discuss the incident with the current respondent in
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order to maintain confidentiality.
Now take a moment to look at the two incidents to see if they are the same. The intent of
this screen is to get your opinion whether or not you consider or suspect that incidents are
duplicates.
(Allow time)
The incidents don 't appear to be the same so enter 2 to continue the interview. Since
there are no more incidents to compare, the unduplication process is completed. At the
UNDUP_DONE screen enter 1 to continue.
_________________, please continue the interview with the employment questions.
JOBLASTWEEK
FR:
Did you have a job or work at a business LAST WEEK?
If necessary: Do not include volunteer work or work
around the house.
R:
Yes
(Enter 1, Yes)
JOBDESCRIPTION
FR:
R:
Ask or verify
Which of the following best describes your job?
Were you employed in the - Medical Profession?
Mental Health Services Field?
Yes, mental health field
(Enter 12, Mental Health Services Field)
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MENTALHEALTHJOB FR:
Are your duties Professional (Social worker/psychiatrist)?
Custodial care?
Some other Mental Health Profession?
R:
It’s professional, I’m a Social worker .
(Enter 15, Professional)
EMPLOYERTYPECURRENT
FR: Ask or verify
Is your job with a private company, business, or
individual for wages?
R:
No
FR:
The Federal government?
R:
No
FR:
A State, county, or local government?
R:
Yes, it’s with the state.
(Enter 3, A State, county, or local government)
COLLEGEEMPLOYER FR:
R:
Are you employed by a college or university?
No
(Enter 2, No)
CURRENTJOBMSATYPE
FR:
While working at your job, do you work mostly in
-A city?
-Suburban area?
-Rural area?
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OR
-R:
Combination of these?
In a city
(Enter 1, A city)
HOUSEHOLDINCOME FR:
R:
SHOW FLASHCARD
What is the TOTAL combined income of all
members of this HOUSEHOLD during the past 12
months? This includes money from jobs, net income
from business, farm or rent, pensions, dividends,
interest, Social Security payments, and any other
money income received by members of this
HOUSEHOLD who are 14 years of age or older.
It’s about $150,000
(Enter 24, $75,000 and over)
At the next screen, BESTTIME_NOSUNDAY, you can review or update the Interview
Time Preferences if you need to. For this exercise, enter 1 to continue.
________________, please continue the interview.
OTHER_LANGUAGE
FR:
Ask or verify
Do any eligible members in this household require that
their interview be conducted in a language other than
English?
R:
No
(Enter 2, No)
(Interrupt and say)
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This concludes Brian Public’s interview. Enter 1 at the ENDPERSON screen and at the
ENDSCREENER screen.
Brian Public tells you that Michael Goe, Will Loe, and Megan Moe are not
available to be interviewed at this time. Therefore, at the NEXTPERSON screen enter
33, which takes you to REFCBBREAK_CP. This question asks you if the interview
with the household ended because of a refusal, a callback was needed, a breakoff
occurred, or because of a language or other problem. Since Michael Goe, Will
Loe, and Megan Moe are not available to be interviewed, you will need to call
the household back to complete their interview. Enter 2, "Callback."
(Pause) At the PERSAPPT you may want to ask the respondent what time would be
best to call the household back to complete the remaining interviews. At this screen you
can either enter 1 to proceed and enter a note later in the "Case Level Notes Editor" or
you can enter a note now by pressing Ctrl F7. Let's enter a note later, so go
ahead and enter 1 at PERSAPPT.
At the THANKYOU_INDIV screen you would thank Brian Public and tell him that you
will call back at the suggested time, if he provided a specific time for you to call. Then
enter 1 to continue.
You don’t need to make any changes to the telephone number and you don’t need to
access the Interview Time Preferences application, so at the VERIFY screen enter 2.
(Pause)
(Allow time)
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Now at the “Case Level Notes Editor,” enter a note that you have to call back the
household to complete interviews with Michael Goe, Will Loe, and Megan Moe. For this
exercise, assume that Brian Public told you to call back after 7:00 p.m. so
also enter the date and time to call back the household.
(Allow time)
Press F10 to exit the “Notes Editor.” When the “Case Level Notes Editor”
pop-up screen appears asking if you want to save the notes entered, click the “Yes”
button. You then automatically return to Case Management. Click on the “OK”
button at the Case Management pop-up screen.
(Allow time)
Notice that the status code changes to a “P”. This lets you know that you have completed
the household respondent’s interview but that there are other eligible household members
whose interview you still need to complete.
This concludes the interview for this practice exercise.
Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #8 - Re-entering a Case to Complete Interview
with Remaining Eligible Household Members
Case ID: 00000004
(Approximate time: 15 minutes)
In this exercise you will practice re-entering a case. We’ll be working with the training
case for the Moe household. You already completed Megan Moe’s interview, the
household respondent, during the self-study Practice Interview. Now you need to call
back the household to interview her husband, Ted Moe.
Highlight the case, 104 Ocean View Lane. Start the interview by pressing the F2
function key and get into the NCVS CAPI instrument for this case.
(Allow time)
At the START_CP screen, enter 1 since you are calling the household back to interview
Ted Moe. Look at the last column, "STATUS," on the SHOW_ROSTER screen. As
you can see, Megan Moe’s interview is done but Ted Moe has an interview designation of
“NEED SELF” which means that he still needs to be interviewed. Enter 1 at this screen
to continue. (Pause)
At the SHOW_INFO_CP screen you can view any notes about the case by pressing
Ctrl F7 and you can look to see if there are any best or worst time preferences to contact
this case by pressing the Ctrl T keys. For this exercise, just enter 1 at the
SHOW_INFO_CP screen to continue the interview. (Pause)
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The next screen you see is WHOTOCALL_CP. This screen displays the names of the
household members with whom you still need to complete an interview. Notice that Ted
Moe’s name is listed. Enter 1 to select Ted Moe as the person to interview. (Pause)
At the DIAL_CP screen, call the household. Assume someone answers, so enter 1.
(Pause) At the HELLO_1_CP screen you would read the introduction and then ask to
speak to Ted Moe. The person who answered the phone calls Ted Moe to telephone so at
the HELLO_1_CP screen enter 2, “Correct person called to the phone.”
At the next screen, INTRO_REC_CP, you would introduce yourself to Ted Moe since
this is the first time you are talking to him. You would also explain to him the purpose of
the survey and then tell him that you would like to complete his interview. However, Ted
Moe tells you that he doesn’t want to be interviewed. At this point, you should try to
explain the importance of the survey and his participation. You can refer to the responses
under the Frequently Asked Questions tab to help explain the importance of the survey to
him.
Let’s take a look at some of the responses available. Click on the FAQs tab on the
toolbar. As you can see, there are several questions that are frequently asked about the
NCVS. Let’s look at question 4, “Who uses this information? What good is it?”
Enter 4.
___________________, please read the response to this question.
(TRAINEE: This survey is being sponsored by the Department of Justice to help the
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law enforcement, judicial, and correctional agencies throughout the country to improve
their effectiveness by providing information about how much crime there actually is,
and where it is.)
Thank you.
Let’s take a look at one more question so enter 2 to return to the list of questions, then
select question 3, “Why not ask the police about crimes?”
___________________, would you please read the response to Question 3.
(TRAINEE: The police can only supply information about crimes which get reported
to them. We collect information on unreported crimes as well as additional
information about the costs and effects of crime.)
Thank you.
Now let’s continue the interview, so enter 1.
After attempting to convince Ted Moe to participate he still refuses, so press F10 at the
INTRO_REC_CP screen. (Pause) Then, enter 1 at the REFCBBREAK_CP screen
and a 2 at the VERIFY screen.
At the "Case Level Notes Editor" enter “Ted Moe refused to be interviewed.” It is
acceptable to enter household members’ names at the “Case Level Notes Editor.” At this
time exit and save the notes.
(Allow time)
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This concludes this practice exercise of re-entering a case to interview any remaining
eligible household members.
Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #9– Classifying an NCVS Respondent as a
Type Z Noninterview
Case ID: 00000004
(Approximate time: 15 minutes)
This next exercise covers classifying an NCVS respondent as a Type Z noninterview.
When a case is ready to be transmitted, it means that the household doesn’t require any
more follow-up contacts. This is because you either interviewed all eligible members in
the household, completed an interview with one or more eligible members and made
every attempt to interview other household members but were unsuccessful, or you the
household was a Type A, Type B, or Type C noninterview.
If the household contains any members who have not been interviewed, either because
they refused, were never available despite repeated attempts to interview them, they were
physically or mentally unable to answer and no proxy was available, or they were
temporarily absent and no proxy was available, you must specify the Type Z
noninterview reason for every noninterview person in the household before you can
transmit the case. Since this process can only be done at the time you are ready to
transmit the case to Headquarters, it is very important that if you have identified any
eligible household members as a noninterview early in the interview period you should
annotate the reason in the CAPI notes so you don’t forget the reason when you are ready
to transmit the case later on.
Let’s go back to the training case for the Moe household. You completed Megan Moe’s
interview, but her husband, Ted Moe, refused to be interviewed. There aren't any other
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eligible household members whose interview you need to complete so this case is ready
to be transmitted. However, in order to transmit this case, you first need to specify the
reason why Ted Moe is a Type Z noninterview. In the Case List, highlight the case 104
Ocean View Lane. Start the interview by pressing the F2 function key and get into the
NCVS CAPI instrument for this case.
(Allow time)
At the START_CP screen notice that the “Case Status” indicates that the household
respondent’s interview was completed. Click on the household roster (HH Roster) tab on
the toolbar to check the interview status of other eligible household members. Notice that
Ted Moe’s status is "REFUSED" and that there are no other household members whose
interview you need to complete.
Now click on the Main tab to return to the START_CP screen. Since this case doesn’t
require any more follow-up, enter 5, “Ready to transmit case-no more follow up.” You
now see a pop up screen that asks you if you are ready to transmit the case. Since this
case doesn’t require any more follow-up you are ready to transmit it, so click the
“Suppress” button. The TYPE Z screen tells you that no survey data was collected for
Ted Moe and instructs you to select the reason that best describes why survey data were
not collected for him. Enter 2 since Ted Moe refused to participate. At the VERIFY
screen enter 2. In the "Case Level Notes Editor" enter that Ted Moe refused to
participate, then save the notes entered.
(Allow time)
Notice that the case is no longer listed on the Case List.
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This concludes this practice exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #10 – Unduplication of Incidents
Case ID: 00000005
(Approximate time: 45 minutes)
In this exercise you will practice handling duplicate incidents. We will be working with
the training case with the address 105 Beach Road. You already completed Brian
Public’s interview. Now you are calling the household back to interview Michael Goe,
Will Loe, and Megan Moe.
Highlight the case and then start the interview by pressing the F2 function key to get into
the NCVS CAPI instrument for this case.
(Allow time)
At the START_CP screen, notice that the "Case Status" description changed from "New
Case" to "Household Respondent Complete" since you completed the household
respondent's interview. Enter 1 at this screen since you are calling the household back to
interview other eligible household members. At the next screen, SHOW_CP_ROSTER,
look at the column labeled "STATUS". Notice that you still need to complete interviews
for Michael Goe, Will Loe, and Megan Moe. (Pause) Enter 1 at this screen and also
enter 1 at the SHOW_INFO_CP screen. (Pause)
The next screen you see is WHOTOCALL_CP. This screen displays the name and the
line number of household members with whom you still need to complete an NCVS
interview. You can select either Michael Goe, Will Loe, or Megan Moe to interview
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next. Select Michael Goe. Enter his line number, 3, as the person to interview next.
(Pause)
At the DIAL_CP screen call the household. Assume someone answers, so enter 1.
(Pause)
__________, please continue the interview. Remember to tell us what you enter at each
screen as you proceed through the interview.
HELLO_1_CP
FR:
Hello. This is (TRAINEE’S NAME) from the U.S.
Census Bureau. May I please speak to Michael
Goe?
R:
This is Michael Goe.
(Enter 1, This is the correct person)
INTRO_REC_CP
FR:
We are talking with members of your household to
obtain statistics on the kinds and amount of crime
committed against individuals 12 years of age or
older.
We would like to complete your interview now.
R:
OK
(Enter 1, Proceed with interview)
INTERVIEWSTATUS
(Enter 1 to continue interview)
TIMEATADDRESS
FR:
Before we get to the crime questions, I have one or two
questions that are helpful in studying where and why
crimes occur.
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How long have you lived at this address?
R:
5 years.
(Enter 5)
SQTHEFT
FR:
I'm going to read some examples that will give you an
idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you
in the last 6 months, that is, since (date).
Was something belonging to YOU stolen, such as –
------
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or tools
Things from a vehicle, such as a package,
groceries, camera, or CDsOR
--
Did anyone ATTEMPT to steal anything
belonging to you?
Ask only if necessary
Did any incidents of this type happen to you?
R:
Yes
(Enter 1, Yes)
SQTHEFTTIMES
FR:
How many times?
R:
One time
(Enter 1)
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SQTHEFTSPEC
FR:
What happened?
R:
Lawn ornaments were stolen from our front yard.
(Enter: Lawn ornaments stolen from household’s front
yard.)
SQATTACKWHERE
FR:
Other than any incidents already mentioned, since
(date), were you attacked or threatened
OR did you have something stolen from you --------
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
home
At work or school
In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT to
steal anything belonging to you from any of these
places?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQATTACKHOW
FR:
Other than any incidents already mentioned, has anyone
attacked or threatened you in any of these ways?
--
With any weapon, for instance, a gun or knife
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------
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
Any rape, attempted rape, or other type of sexual
attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
certain it was a crime.
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
FR: People often don't think of incidents committed by
someone they know. Other than any incidents already
mentioned, did you have something stolen from you or
were you attacked or threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person you have met or known?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
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SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Other than any incidents
already mentioned, have you been forced or coerced to
engage in unwanted sexual activity by ---
Someone you didn't know before A casual acquaintance -
OR
--
Someone you know well?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did you call the police to report
something that happened to YOU which you thought
was a crime?
No
(Enter 2, No)
SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did anything which you thought
was a crime happen to YOU, but you did NOT report
to the police?
No
(Enter 2, No)
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(Interrupt and say)
This concludes the screen questions for Michael Goe. At the “Present for Screen
Questions” screen enter 11 since this is a telephone interview.
The INC_REPORTS screen tells you that an incident was reported by Michael Goe.
Enter 1 at this screen.
________________, please continue with the incident questions.
INCIDENTINTRO
FR:
You said before that during the last 6 months
lawn ornaments were stolen from your household’s
front time one time.
(Enter 1 to continue)
INCIDENTDATE
FR:
In what month did this incident happen?
R:
It think it happened sometime in March.
(For training conducted after 2008, make sure the month the
incident occurred falls WITHIN the reference period. Refer to the chart
on page 9-290.)
(Enter 3, March)
INCIDENTNUMBEROFTIMES
FR: Ask or verify
Altogether, how many times did this type of incident
happen during the last 6 months?
R:
Just once.
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(Enter 1)
INCIDENTTIME
FR:
About what time did this incident happen?
R:
I didn’t notice that the ornaments were missing until
the next day so it must have happened sometime during
the night.
(Enter 18, Don’t know what time of night)
INCIDENTPLACE
FR:
In what city, town, or village did this incident
occur?
R:
Right here in Any Town.
(Enter 3, Same city/town/village as present residence)
INCIDENTAIR
FR:
Did this incident occur on an American Indian
Reservation or on American Indian Lands?
R:
No
(Enter 2, No)
LOCATION_GENERAL
FR:
Did this incident happen
-- In your home or lodging?
-- Near your home or lodging?
R:
It happened in my front yard.
(Enter 12, Near your home or lodging)
LOCATION_NEAR_HOME
FR:
Ask or verify
Where near your home or lodging did this incident
happen?
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R:
In the front yard
(Enter 15, Own yard, sidewalk, driveway, etc.)
INSIDEOROUT
FR:
Ask or verify
Did it happen outdoors, indoors, or both?
R:
Outdoors
(Enter 2, Outdoors)
FARFROMHOME
FR:
Ask or verify
How far away from home did this happen?
R:
It was at my home.
(Enter 1, At, in, or near the building containing the
respondent’s home or next door)
HHMEMBERPRESENT FR:
R:
Ask or verify
Were you or any other member of this household
present when this incident occurred?
No
(Enter 2, No)
KNOWLEARNOFFENDERS
FR:
R:
Do you know or have you learned anything about the
offender for instance, whether there was one or more
than one offender involved, whether it was someone
young or old, or male or female?
No
(Enter 2, No)
THEFT
FR:
Ask or verify
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Was something stolen or was taken without permission
that belonged to you or others in the household?
R:
Yes
(Enter 1, Yes)
WHATWASTAKEN
FR:
What was taken that belonged to you or others in the
household?
R:
Outdoor lawn decorations
(Enter 36, Other)
FR:
Anything else?
R:
No
(Press Enter)
WHATWASTAKEN_SPEC
(Enter “Lawn ornaments”)
WHOOWNEDSTOLENPROPERTY
FR: Did the stolen property belong to you personally, to
someone else in the household, or to both you and
other household members?
R:
To me and others in the household.
(Enter 2, Respondent and the other household member(s))
OTHERSOWNEDSTOLENPROPERTY
FR: Besides you, which household members owned the
stolen property?
R:
They belonged to everyone.
(Enter 40, Household property)
ARTICLEINCAR
FR:
Ask or verify
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Was the article IN or ATTACHED to a motor vehicle
when it was taken?
R:
No
(Enter 2, No)
OTHERONPERSON
FR:
Ask or verify
Was there anything the offenders took directly from
you, for instance, from your pocket or hands, or
something that you were wearing?
R:
No
(Enter 2, No)
PROPERTYVALUE
FR:
What was the value of the PROPERTY that was taken?
Include recovered property. (If jointly owned with a
nonhousehold member, include only share owned by
household members.)
R:
About $50
(Enter 50)
DECIDEDVALUE
FR:
How did you decide the value of the property that was
taken?
R:
That was the cost we paid to purchase the decorations.
(Enter 11, Original cost)
FR:
Any other way?
R:
No
(Press ENTER)
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ALLPARTRECOVERED
FR:
R:
Was all or part of the stolen property recovered, not
counting anything received from insurance?
No
(Enter 3, None)
RECOVEREDINSURANCE
FR:
R:
Was the theft reported to an insurance company?
No
(Enter 2, No)
DAMAGED
FR:
Other than any stolen property, was anything that
belonged to you or other members of the household
damaged in this incident?
R:
Yes, some shrubs were damaged.
(Enter 1, Yes)
DAMAGEDREPAIRED FR:
R:
Were the damaged items repaired or replaced?
Yes, we had to replace the two bushes that were
damaged.
(Enter 1, Yes, all)
ACTCOSTREPAIRREPLACE
FR: How much was the repair or replacement cost?
R:
About $50
(Enter 50)
PAIDREPAIRS
FR:
Who paid for the repairs or replacement?
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R:
We did.
(Enter 2, Household members)
POLICEINFORMED
FR:
Were the police informed or did they find out about
this incident in any way?
R:
No
(Enter 2, No)
NOTREPORTEDPOLICE
FR:
R:
What was the reason it was not reported to the police?
We figured it was just kids playing around.
(Enter 14, Child offender(s); “kid stuff”)
FR:
Any other reason?
R:
No
(Press Enter)
AGENCYHELP
FR:
Did you or someone in your household receive any
help or advice from any office or agency -- other than
the police -- that deals with victims of crime?
R:
No
(Enter 2, No)
DOINGATINCIDENTTIME
FR:
R:
What were you doing when this incident happened?
I was probably sleeping.
(Enter 18, Sleeping)
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JOBDURINGINCIDENT
FR:
Did you have a job at the time of the incident?
R:
Yes
(Enter 1, Yes)
LOSTOTHERWORKTIME
FR:
R:
Did you lose any time from work because of this
incident for such things as cooperating with a police
investigation, testifying in court, or repairing or
replacing damaged or stolen property?
No
(Enter 6, None)
HHMEMLOSTWORKTIME
FR:
R:
Were there any household members 16 years or older
who lost time from work because of this incident?
No
(Enter 2, No)
INCIDENTHATECRIME
FR:
Hate crimes or crimes of prejudice or bigotry occur
when offenders target people because of one or more
of their characteristics or religious beliefs.
Do you have any reason to suspect the incident just
discussed was a hate crime or crime of prejudice or
bigotry?
R:
No
(Enter 2, No)
DISABILITY_INTRO
FR:
Research has shown that people with disabilities may
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be more vulnerable to crime victimization. The next
questions ask about any health conditions,
impairments, or disabilities you may have.
HEARING
(Enter 1 to continue)
FR: Are you deaf or do you have serious difficulty hearing?
R:
No
(Enter 2, No)
VISION
FR:
Are you blind or do you have serious difficulty seeing
even when wearing glasses?
R:
No
(Enter 2, No)
LEARN_CONCENTRATE
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Concentrating, remembering or making decisions?
R:
PHYSICAL_LIMIT
No
(Enter 2, No)
FR: Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Walking or climbing stairs?
R:
No
(Enter 2, No)
DRESS_BATH
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
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Dressing or bathing?
R:
No
(Enter 2, No)
LEAVING_HOME
FR:
Because of a physical, mental, or emotional condition,
do you have difficulty doing errands alone such as
visiting a doctor's office or shopping?
R:
No
(Enter 2, No)
(Interrupt and say)
Now you need to write a summary about the incident. Turn to page 13 of your Workbook
for the text you should enter. When you are done completing the summary press Enter.
SUMMARY
In (enter date within reference period) lawn decorations taken
from L3’s front yard at night. Decorations belonged to the HH.
Incident not reported to police since kid’s stuff. Stolen items
valued at $50. Shrubs damaged; cost to replace shrubs was $50.
L3 doesn’t know who took the ornaments. No time lost from work.
(Allow time)
After completing the summary you proceed to SUMMARYPROBE. You don't need to
edit or continue entering any more summary text, so enter 1 to continue. (Pause) Now
enter 2 at INCIDENTTOADD since the respondent did not recall during the interview
any additional incidents that were not already reported in the screen questions. (Pause)
The next screen, CRIME_END , tells you that you have completed all incident reports
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for Michael Goe. Enter 1 to continue. Also, enter 1 at the ENDINCIDENT screen and
a 1 at the ENDSCREENER screen, which tells you that there are no more incidents to
report.
In the next screen, INTRO_UNDUP, remember you read the text to the
respondent to let him or her know that you need to review the incidents reported during
the current interview for the household. (Pause) The unduplication process is an NCVS
process to ensure that each reported incident is not a duplicate of another incident
already reported for the respondent or the sample household in the current and
previous enumerations periods. This quality assurance measure is designed so that we
can provide a more accurate measure of criminal victimization in the United States.
A “duplicate” incident report is a report of the same crime incident, not similar incidents.
For example, when two different respondents report that Line Number 1's bicycle was
stolen in January, this is considered a duplicate incident. Whereas, if Line Number 1
reports that their bicycle was stolen in November and Line Number 2's bicycle was stolen
in September these incidents, although similar, are not considered duplicates because they
are two separate crimes. This section of the instrument is set up to avoid double reporting
of incidents.
Now enter 1 at the INTRO_UNDUP screen to continue. (Pause) If more than one
incident was reported by the respondent OR by the respondent and someone else in the
household during the current interview period, you review the remaining incidents to
identify whether the incidents are potential duplicates.
In this exercise, both Michael Goe and Brian Public reported incidents during the
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current interview period, so at the UNDUP_CURINC screen you need to compare the
incidents reported. During the unduplication process, in order to preserve data
confidentiality, DO NOT discuss the incidents you are reviewing with the respondent,
particularly when the incidents are reported by different household members.
Review the two incidents to see if they are they appear to be the same incident.
(Allow time)
The incidents appear to be duplicates so enter 1.
In the next screen, UNDUP_OLDINC, incidents reported during the current
interview are also compared to incidents reported in previous interviews to ensure that the
aren't duplicates. Review the incidents to see if the current incident is a duplicate of one
previously reported.
(Allow time)
The incidents don’t appear to be duplicates so enter 2 at the UNDUP_OLDINC screen.
Continue this process until there are no more incidents to compare.
(Allow time)
At the UNDUP_DONE screen, the unduplication process is completed. Enter 1 to
continue.
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_________________, please continue the interview with the employment questions.
JOBLASTWEEK
FR:
Did you have a job or work at a business LAST WEEK?
If necessary: Do not include volunteer work or work
around the house.
R:
Yes
(Enter 1, Yes)
JOBDESCRIPTION
FR:
Ask or verify
Which of the following best describes your job?
Were you employed in the - Medical Profession?
Mental Health Services Field?
R:
Yes, mental health field
(Enter 12, Mental Health Services Field)
MENTALHEALTHJOB FR:
Are your duties Professional (Social worker/psychiatrist)?
Custodial care?
Some other Mental Health Profession?
R:
It’s professional. I’m a Social worker.
(Enter 15, Professional)
EMPLOYERTYPECURRENT
FR: Ask or verify
Is your job with a private company, business, or
individual for wages?
R:
No
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FR:
The Federal government?
R:
No
FR:
A State, county, or local government?
R:
Yes, it’s with the state.
(Enter 3, A State, county, or local government)
COLLEGEEMPLOYER FR:
R:
Are you employed by a college or university?
No
(Enter 2, No)
CURRENTJOBMSATYPE
FR:
R:
While working at your job, do you work mostly in
-A city?
-Suburban area?
-Rural area?
OR
-Combination of these?
In a city
(Enter 1, A city)
(Interrupt and say)
At BESTTIME_NOSUNDAY enter 1 to continue.
This concludes Michael Goe’s interview. Enter 1 at the ENDPERSON screen and at the
ENDSCREENER screen.
This concludes the interview for this practice exercise. In the next exercise we will
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continue with this case but first, are there any questions about this exercise?
(Answer questions)
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PRACTICE EXERCISE #11 – Proxy Interview
Case ID: 00000005
(Approximate time: 45 minutes)
In this practice exercise you will complete a proxy interview. Turn to page 14 of your
Workbook to review the NCVS proxy rules.
(Allow time)
Now let’s continue with the interview. Everyone should be at the NEXTPERSON
screen. Notice that this is another screen where you are instructed NOT to F10. Please
make sure that you follow this instruction.
Q: Can anyone tell me whose interview do you still need to complete?
A: Will Loe’s and Megan Moe’s
That’s correct.
After telling Michael Goe that you need to speak to Will Loe or Megan Moe he tells you
that Will Loe had a stroke that left him cognitively impaired and he is unable to complete
the interview himself. Michael Goe is eligible to serve as the proxy respondent for Will
Loe and agrees to do so. At the NEXTPERSON screen enter Will Loe’s line number,
which is 4.
Take a look at the INTERVIEWSTATUS screen. It currently indicates that Will Loe’s
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interview is a self-response interview. (Pause) Also, take a look at the “Talking to” and
“About” fields at the bottom of the screen. Both of these fields contain Will Loe’s name.
(Pause) When you change the interview status to proxy and select a proxy respondent,
you will notice that the “Talking to” field will contain Michael Goe's name, the proxy
respondent.
To change the interview status from self to proxy you need to select code 2, “Change to a
proxy interview” since you will be conducting Will Loe’s interview by proxy and not by
self-response. When you enter 2, notice that you get a soft edit informing you that the
interview status is about to be changed to “Proxy interview.” Here you have the option to
either accept the change by clicking on the “Suppress” button or to go back to the
INTERVIEWSTATUS screen and change the entry. Since you want to change the
interview status for Will Loe to proxy, the entry of 2 is correct so click the “Suppress”
button.
Michael Goe told you that Will Loe had a stroke and is unable to answer the survey
questions, so at the PROXYREASON screen enter 2, “Proxy person is
physically/mentally unable to answer.” (Pause) At the next screen,
PROXYREASONSPEC, you need to describe the physical or mental condition that
prevents the respondent from completing the interview by self-response. Turn to page 15
of your Workbook for examples of acceptable or valid proxy reasons.
(Allow time)
Now in the PROXYREASONSPEC screen enter “L4 suffered a stroke.” Then press
Enter.
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(Allow time)
At the next screen, PICKPROXYRESP, you need to enter the line number of the proxy
respondent. Notice that Megan Moe name is not listed as an eligible proxy respondent.
This is because she has not yet completed her interview by self-response. Now take a
look at the last column in the Info Pane. Notice that Will Loe’s “Interview Status”
changed from “Need Self” to “Need Prxy.”
Enter 3, which is Michael Goe’s line number, and then press Enter. At the next screen,
INTROPROXYSTATUS, look at the five FR instructions in blue. These instructions
tell you that you are conducting a proxy interview; that the interview is for Will Loe, and
that you are talking to Michael Goe, the proxy respondent. Also look at the Status bar
located in the grey portion at the bottom of the screen. Notice that the “Talking to” field
now reflects the name of the proxy respondent, Michael Goe. The survey questions will
now be worded so that you are asking Michael Goe about Will Loe.
Enter 1 at this screen.
_________________, please be our FR. Remember to tell us what you enter at each
screen as you proceed through the interview.
TIMEATADDRESS
FR:
Before we get to the crime questions, I have one or two
questions that are helpful in studying where and why
crimes occur.
How long has Will Loe lived at this address?
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R:
10 years.
(Enter 10)
SQTHEFT
FR:
I'm going to read some examples that will give you an
idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to
Will Loe in the last 6 months, that is, since
(date).
Was something belonging to WILL LOE
stolen, such as –
------
OR
--
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or tools
Things from a vehicle, such as a package,
groceries, camera, or CDs-
Did anyone ATTEMPT to steal anything
belonging to Will Loe?
Ask only if necessary
Did any incidents of this type happen to him?
R:
No
(Enter 2, No)
SQATTACKWHERE FR:
Since (date), was Will Loe attacked or threatened OR
did he have something stolen from him ---
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
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---
----
home
At work or school
In places such as a storage shed or laundry
room, a shopping mall, restaurant, bank, or
airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT
to steal anything belonging to him from any of
these places?
Ask only if necessary
Did any incidents of this type happen to Will Loe?
R:
No
(Enter 2, No)
SQATTACKHOW
FR:
Has anyone attacked or threatened Will Loe in
any of these ways?
-------
With any weapon, for instance, a gun or knife
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
Any rape, attempted rape, or other type of
sexual attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
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certain it was a crime.
Ask only if necessary
Did any incidents of this type happen to Will
Loe?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
FR: People often don't think of incidents committed by
someone they know. Did Will Loe have
something stolen from him or was he attacked or
threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person he has met or known?
Did any incidents of this type happen to him?
R:
Yes
(Enter 1, Yes)
SQTHEFTATTACKKNOWNOFFTIMES
FR:
How many times
R:
Two times
(Enter 2)
SQTHEFTATTACKKNOWNOFFSPEC
FR: What happened?
R:
One of the guys at the rehab center where Will goes
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threatened to beat him up.
(Enter “One of the guys at the rehab center where L4 goes
threatened to beat him up”)
SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Has he been forced or
coerced to engage in unwanted sexual activity by ---
Someone he didn't know before A casual acquaintance -
OR
--
Someone he knows well?
Ask only if necessary
Did any incidents of this type happen to him?
R:
No
(Enter 2, No)
SQCALLPOLICECRIME
FR:
R:
During the last 6 months, did Will Loe call the
police to report something that happened to HIM
which he thought was a crime?
No
(Enter 2, No)
SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, did anything which Will
Loe thought was a crime happen to HIM, but he
did NOT report to the police?
No
(Enter 2, No)
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PRESENTFORSQS
(Enter 11, Telephone)
INC_REPORTS
(Enter 1 to continue)
INCIDENTINTRO
FR:
You said before that during the last 6 months
one of the guys at the rehab center where Will
Loe goes threatened to beat him up two
times.
(Enter 1 to continue)
INCIDENTDATE
FR: In what month did the first incident happen?
(Interrupt and say)
Since this incident happened more than one time, make sure that you let the respondent
know that the questions you will be asking about pertain to the first incident. Be sure to
read the words “the first” when asking this question.
R:
I think it happened sometime in October.
(For training conducted after 2008, make sure the month the incident
occurred falls OUTSIDE the reference period. Refer to the chart on page 9290.)
(Enter 10, October)
(Interrupt and Say)
Because the incident occurred outside the reference period, an edit error message pops up
for you to verify the response given.
__________, please continue the interview by asking the question appearing in the edit
error message.
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FR:
Did you say October?
R:
Yes
(Select “Suppress” button)
OSINCNOTNEEDED
FR:
We are only asking about crimes that happened during
the 6 months. We will not collect information on this
incident.
(Press 1 to continue)
INCIDENTDATEPROBE
FR:
R:
Did Will Loe have anything else like this
happen between (date) and (date)?
This incident happened to him one other time.
(Interrupt and say)
The intent of this question is to find out if anything similar to the incident that is outside
the reference period happened to the respondent during the reference period. However,
this includes ONLY incidents that have NOT already been reported to you. The
production instrument makes it clearer that we only are asking about incidents
not already reported. For this exercise enter 2, No. By selecting “No” the
current incident entry will be deleted. Now at INC_REDUCE enter that the first incident
is outside the reference period, then press Enter. Notice that you have returned to
INCIDENTINTRO which begins the incident report for the next incident.
______________, please begin the incident report for the second incident.
INCIDENTINTRO
FR:
You said before that during the last 6 months
one of the guys at the rehab center where Will
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Loe goes threatened to beat him up two
times.
(Enter 1 to continue)
INCIDENTDATE
FR:
In what month did this incident happen?
R:
I believe it happened in May.
(For training conducted after 2008, make sure the month the incident
occurred falls WITHIN the reference period. Refer to the chart on page 9290.)
(Enter 5, May)
INCIDENTNUMBEROFTIMES
FR: Ask or verify
Altogether, how many times did this type of incident
happen during the last 6 months?
R:
Once
(Enter 1)
INCIDENTTIME
FR:
About what time did this incident happen?
R:
I’m not exactly sure but he is at rehab in the mornings
between 9 and 12.
(Enter 11, After 6 a.m. –12 noon)
INCIDENTPLACE
FR:
In what city, town, or village did this incident
occur?
R:
Right here in Any Town.
(Enter 3, Same city/town/village as present residence)
INCIDENTAIR
FR:
Did this incident occur on an American Indian
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Reservation or on American Indian Lands?
R:
No
(Enter 2, No)
LOCATION_GENERAL
FR:
Did this incident happen
---------
R:
In Will Loe’s home or lodging?
Near Will Loe’s home or lodging?
At, in, or near a friend’s/relatives/neighbor’s
home
At a commercial place?
In a parking lot or garage?
At school?
In open areas, on the street, or on public
transportation?
Somewhere else?
It happened somewhere else, at the rehabilitation center
(Enter 36, Somewhere else)
LOCATION_SPEC
(Enter “Rehab center”)
RESTRICTEDAREA
FR:
Ask or verify
Did the incident happen in an area restricted to certain
people or was it open to the public at the time?
R:
It’s restricted
(Enter 2, Restricted to certain people)
FARFROMHOME
FR:
Ask or verify
How far away from home did this happen?
R:
The rehab center is about 10 miles from home.
(Enter 4, Fifty miles or less)
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HHMEMBERPRESENT FR:
R:
Ask or verify
Was Will Loe or any other member of this
household present when this incident occurred?
Yes
(Enter 1, Yes)
WHICHMEMBER
FR:
Which household members were present?
R:
Just Will
(Enter 1, Victim only)
SEEOFFENDER
FR:
Did Will Loe personally see an offender?
R:
Yes
(Enter 1, Yes)
WEAPONPRESENT
FR:
Did the offender have a weapon such as a gun or knife,
or something to use as a weapon, such as a bottle or
wrench?
R:
No
(Enter 2, No)
ATTACK
FR:
Did the offender hit Will Loe, knock him down
or actually attack him in any way?
R:
No
(Enter 2, No)
TRYATTACK
FR:
Did the offender TRY to attack Will Loe?
R:
No
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(Enter 2, No)
THREATEN
FR:
Did the offender THREATEN Will Loe with
harm in any way?
R:
Yes
(Enter 1, Yes)
HOWTHREATEN
FR:
How was Will Loe threatened?
R:
Well, the other guy at the rehab center threatened to
beat up Will.
FR:
Any other way?
R:
No, that’s it.
(Enter 13, Verbal threat of attack other than kill or rape)
PROTECTSELF
FR:
Did Will Loe do anything with the idea of
protecting HIMSELF or his PROPERTY while the
incident was going on?
R:
No
(Enter 2, No/took no action/kept still)
DURINGINCIDENT
FR:
Was there anything Will Loe did or tried to do
about the incident while it was going on?
R:
No
(Enter 2, No/took no action/kept still)
ANYONEPRESENT
FR:
Was anyone present during the incident besides Will
Loe and the offender? Other than children
under age 12.
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R:
I don’t know
(Enter 3, Don’t know)
ONEORMOREOFFENDERS
FR:
R:
Ask or Verify
Was the crime committed by only one or by more than
one offender?
Just one offender
(Enter 1, Only one)
SINGLEOFFENDERGENDER
FR: Was the offender male or female?
R:
Male
(Enter 1, Male)
SINGLEOFFENDERAGE
FR:
R:
How old would Will Loe say the offender was?
He was probably in his forties
(Enter 6, 30 or older)
SINGLEOFFENDERGANG
FR:
R:
Was the offender a member of a street gang, or doesn’t
Will Loe know?
I don’t think that Will knows.
(Enter 3, Don’t know)
SINGLEOFFENDERDRINKDRUG
FR: Was the offender drinking or on drugs, or doesn’t
Will Loe know?
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R:
He doesn’t know.
(Enter 3, Don’t know)
SINGLEOFFENDERKNEW
FR:
R:
Was the offender someone Will Loe knew or a
stranger he had never seen before?
He knows the guy
(Enter 1, Knew or had seen before)
SINGLEOFFENDERHOWWELL
FR: How well did Will Loe know the offender -- by
sight only, casual acquaintance, or well known?
(Interrupt and say)
“Sight only” means that the victim had seen the offender before, but had never said much
to him or her. “Casual acquaintance” means that the victim knew the offender well
enough to say more than just “Hello,” but did not necessarily know the offender by name.
Determining whether the offender was “Well known” should be the sole decision of the
respondent. Only select this category when the respondent says the offender was well
known to him or her.
R:
By sight only
(Enter 1, Sight only)
SINGLEOFFENDERSIGHT
FR:
R:
Would Will Loe have been able to tell the police
how they might find the offender, for instance, where
he lived, worked, went to school, or spent time?
Yes
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(Enter 1, Yes)
SINGLEOFFENDERRACE
FR:
Was the offender White, Black, or some other race?
(Interrupt and say)
This question is asked to determine the offender’s race as perceived by the respondent.
Only two specific races are shown “White” and “Black.” If a respondent says that the
offender was African American, select code 2, “Black.” If the respondent says that the
offender was Spanish, Hispanic, Latino, or any other ethnic origin, such as French or
German, select code “White.” Select category 3 “Other” for answers such as American
Indian, Alaska Native, Asian, Native Hawaiian, and so forth. When you select category
3, you must describe the “Other” race.
R:
He is White.
(Enter 1, White)
SINGLEOFFENDERONLYTIME
FR: Was this the only time this offender committed a crime
or made threats against Will Loe or his
household?
R:
No
(Enter 2, No (there were other times))
THEFT
FR:
Ask or verify
Was something stolen or was taken without permission
that belonged to Will Loe or others in the household?
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R:
No
(Enter 2, No)
ATTEMPTTHEFT
FR:
Did the offender ATTEMPT to take something that
belonged to Will Loe or others in the household?
R:
No
(Enter 2, No)
DAMAGED
FR:
Was anything that belonged to Will Loe or other
members of the household damaged in this incident?
R:
No
(Enter 2, No)
POLICEINFORMED
FR:
Were the police informed or did they find out about
this incident in any way?
R:
Yes
(Enter 1, Yes)
(Interrupt and say)
For a proxy interview, the next item, POLICEFINDOUT, begins a series of police
questions that will NOT be directed to Will Loe, the person for whom the proxy interview
is being taken. Instead, you will ask the questions in Items POLICEFINDOUT through
ANYTHINGFURTHER directly of the proxy respondent, Michael Goe. Just for this
series of questions, we are interested in the proxy respondent’s feelings about why the
police were or were not informed. As you ask these questions notice that instrument
substitutes the word “you” rather than Will Loe’s name.
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_________, please continue the interview with POLICEFINDOUT.
POLICEFINDOUT
FR:
How did the police find out about it?
R:
When Will told us about the incident Brian called the
police to report the threat.
(Enter 12, Other household member)
POLICEARRIVE
FR:
Did the police come when they found out about the
incident?
R:
No
(Enter 2, No)
POLICECONTACT
FR:
Did you or anyone in your household have any later
contact with the police about the incident?
R:
No.
(Enter 2, No)
SIGNCOMPLAINT
FR:
Did you or someone in your household sign a
complaint against the offender to the police
department or the authorities?
R:
No
(Enter 2, No)
ARRESTMADE
FR:
As far as you know, was anyone arrested or were
charges brought against anyone in connection with this
incident?
R:
No
(Enter 2, No)
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AGENCYHELP
FR:
Did you or someone in your household receive any
help or advice from any office or agency -- other than
the police -- that deals with victims of crime?
R:
No
(Enter 2, No)
CONTACTAUTHORITIES
FR:
Have you or someone in your household had contact
with any other authorities about this incident (such as a
prosecutor, court, or juvenile officer)?
R:
No
(Enter 2, No)
ANYTHINGFURTHER FR:
Do you expect the police, courts, or other authorities
will be doing anything further in connection with this
incident?
R:
No, I really don’t.
(Enter 2, No)
(Interrupt and say)
This concludes the series of police questions directed to Michael Goe. For the remaining
questions, you will see that Will Loe’s name is substituted in the questions.
Please continue,
.
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DOINGATINCIDENTTIME
FR:
R:
What was Will Loe doing when this incident
happened?
He was at rehab going through therapy.
(Enter 20, Other)
DOINGATINCIDENTTIME_SPEC
(Enter “At rehab doing therapy")
JOBDURINGINCIDENT
FR:
Did Will Loe have a job at the time of the
incident?
R:
No
(Enter 2, No)
MAJORACTIVITY
FR:
What was his major activity the week of the incident –
was he looking for work, keeping house, going to
work, or doing something else?
R:
He’s retired, so he stays as home.
(Enter 5, Retired)
HHMEMLOSTWORKTIME
FR:
R:
Were there any household members 16 years or older
who lost time from work because of this incident?
No
(Enter 2, No)
INCIDENTHATECRIME
FR:
Hate crimes or crimes of prejudice or bigotry occur
when offenders target people because of one or more
of their characteristics or religious beliefs.
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Does Will Loe have any reason to suspect the
incident just discussed was a hate crime or crime of
prejudice or bigotry?
R:
No
(Enter 2, No)
DISABILITY_INTRO
FR:
Research has shown that people with disabilities may
be more vulnerable to crime victimization. The next
questions ask about any health conditions,
impairments, or disabilities Will Loe may have.
(Enter 1 to continue)
HEARING
FR:
Is Will Loe deaf or does he have serious difficulty
hearing?
R:
No
(Enter 2, No)
VISION
FR:
Is Will Loe blind or does he have serious difficulty
seeing even when wearing glasses?
R:
No
(Enter 2, No)
LEARN_CONCENTRATE
FR:
Because of a physical, mental, or emotional condition,
does Will Loe have serious difficulty:
Concentrating, remembering or making decisions?
R:
No
(Enter 2, No)
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PHYSICAL_LIMIT
FR:
Because of a physical, mental, or emotional condition,
does Will Loe have serious difficulty:
Walking or climbing stairs?
R:
No
(Enter 2, No)
DRESS_BATH
FR:
Because of a physical, mental, or emotional condition,
does Will Loe have serious difficulty:
Dressing or bathing?
R:
No
(Enter 2, No)
LEAVING_HOME
FR:
Because of a physical, mental, or emotional condition,
does Will Loe have difficulty doing errands alone such
as visiting a doctor's office or shopping?
R:
No
(Enter 2, No)
(Interrupt and say)
Now you must write a summary about the incident. Remember to include all pertinent
facts surrounding the reported crime incident. Write each summary so that anyone
reading it can get a clear, well-defined picture of how the person was victimized.
When writing the summary report remember the key words – WHO, WHAT, WHERE,
WHEN, and HOW. Use the words to explain who was victimized, what happened,
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where and when the crime took place, and how the crime was executed. Also include
other details about the crime, such as whether or not a weapon was used and whether or
not the police were contacted.
Now complete the summary.
SUMMARY
In (date) at rehab center a male offender threatened to beat up L4.
This happened once within the last six months. L4 knows the
offender by sight only. L1 called the police. Police did not do
anything when they found out. Nothing taken and no weapon was
used.
(Call on a couple of trainees to read the incident summary they wrote. Help
identify what other details they should include in the summary if it seems
incomplete.)
At SUMMARYPROBE enter 1 to continue. (Pause) Now enter 2 at
INCIDENTTOADD since the respondent did not recall during the interview
any additional incidents that were not already reported in the screen questions. (Pause)
The next screen, CRIME_END , tells you that you have completed all incident reports
for Will Loe. Enter 1 to continue. Also, enter 1 at the ENDINCIDENT screen and a 1 at
the ENDSCREENER screen, which tells you that there are no more incidents to report.
Now proceed through the incident unduplication screens. Remember, the
UNDUP_CURINC screen displays incidents reported by the household during the
current interview period for you to compare whereas the UNDUP_OLDINC screen
compares incidents reported by the respondent during the current interview with those
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that were reported in previous interviews, either by the respondent or someone else in the
household, to ensure that the incidents are not duplicates.
(Allow time)
INTRO_UNDUP
(Enter 1 to continue)
UNDUP_CURINC
(Enter 2, No)
UNDUP_OLDINC
(Enter 2, No)
UNDUP_DONE
(Enter 1 to continue)
___________, please continue the interview with JOBLASTWEEK.
JOBLASTWEEK
FR:
Did Will Loe have a job or work at a business
LAST WEEK?
If necessary: Do not include volunteer work or work
around the house.
R:
No
(Enter 2, No)
JOBDURINGREFPERIOD
FR:
R:
Did he have a job or work at a business DURING THE
LAST 6 MONTHS?
No
(Enter 2, No)
BESTTIME_NOSUNDAY (Enter 1 to continue)
ENDPERSON
(Enter 1 to continue)
ENDSCREENER
(Enter 1 to continue)
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(Interrupt and say)
This concludes Will Loe’s interview. You still need to interview Megan Moe; however,
Michael Goe says that she is not home right now so at NEXTPERSON enter code 33, No
other person available now. (Pause) At REFCPBREAK_CP select code 2, Callback.
(Pause) Now at PERSAPPT press Control F7 and enter a note to call back the
household to complete Megan Moe’ interview, then press F10 to exit the Notes Editor. Be
sure to save the notes you entered.
(Allow time)
Now enter 1 at PERSAPPT and also at THANKYOU_INDIV. (Pause) At the
VERIFY screen you don’t need to make any changes to the telephone number nor due
you need to review or edit the Interview Time Preferences application, so enter 2 to
continue. (Pause)
At the “Case Level Notes Editor” enter a note that “Line 4, Will Loe, is cognitively
impaired and that his interview was completed by proxy by Line 3, Michael Goe.” When
you are done entering this note, press F10 to return to Case Management.
(Allow time)
This concludes the interview for this practice exercise. Are there any questions?
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(Answer questions)
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PRACTICE EXERCISE #12 – Quitting a Case at Onset of Interview
Case ID: 00000001
(Approximate time: 5 minutes)
The next practice exercise covers what to do if you get into the CAPI instrument for a
case but then decide for some reason that you don’t want to start the interview. For
example, you may realize that after checking the Interview Time Preferences that the time
you accessed the case was a time that the sample unit requested not to be contacted. To
quit out of a case is a simple process. At the Case Management Case List, highlight the
case with the address 101 Railroad Drive, then press F2 to start the interview.
(Allow time)
At the START_CP screen enter 6, “Quit, Do not attempt now.” Then at the VERIFY
screen, enter 2 since you don’t need to make any changes to the telephone number nor do
you need to review or update the interview time preferences. At the “Case Level Notes
Editor” press F10 without entering any notes so you can return to the Case Management
main screen to select another case to interview.
This concludes this practice exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #13 – Incident of Rape
Case ID: 00000005
(Approximate time: 45 minutes)
In this exercise you will work with the training case with the address 105 Beach Road.
You already completed interviews with three of the four household members. Now you
are calling the household back to interview Megan Moe. When you call the household
back, Megan Moe answers the telephone and is available to be interviewed.
Highlight the case, then start the interview by pressing the F2 function key to get into the
NCVS CAPI instrument for this case.
(Allow time)
__________, please begin the interview at the START_CP screen. Remember to tell us
what you enter at each screen as you proceed through the interview.
START_CP
(Enter 1, Telephone interview)
SHOW_CP_ROSTER
(Enter 1 to continue)
SHOW_INFO_CP
(Enter 1 to continue)
WHOTOCALL_CP
(Enter 5, Megan Moe)
DIAL_CP
(Enter 1, Someone answers)
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HELLO_1_CP
FR:
Hello. This is (TRAINEE’S NAME) from the U.S.
Census Bureau. May I please speak to Megan Moe?
R:
This is Megan Moe
(Enter 1, This is the correct person)
INTRO_REC_CP
FR:
We are talking with members of your household to
obtain statistics on the kinds and amount of crime
committed against individuals 12 years of age or
older.
We would like to complete your interview now.
R:
OK
(Enter 1, Proceed with interview)
INTERVIEWSTATUS
(Enter 1 to continue interview)
TIMEATADDRESS
FR:
Before we get to the crime questions, I have one or two
questions that are helpful in studying where and why
crimes occur.
How long have you lived at this address?
R:
2 months
(Enter 0)
(Make sure trainees enter zero at TIMEATADDRESS, otherwise
if trainees enter 2 the instrument interprets this entry as 2 years.)
MONTHSATADDRESS FR:
Ask or verify
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How many months?
R:
2 months
(Enter 2)
TIMESMOVEDIN5YEARS
FR:
R:
Altogether, how many times have you moved in the
last 5 years, that is since (date)?
2 times
(Enter 2)
SQTHEFT
FR:
I'm going to read some examples that will give you an
idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you
in the last 6 months, that is, since (date).
Was something belonging to YOU stolen, such as –
------
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or tools
Things from a vehicle, such as a package,
groceries, camera, or CDsOR
--
Did anyone ATTEMPT to steal anything
belonging to you?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
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(Enter 2, No)
SQATTACKWHERE
FR:
Since (date), were you attacked or
threatened OR did you have something stolen from you
--------
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
home
At work or school
In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT to
steal anything belonging to you from any of these
places?
Ask only if necessary
Did any incidents of this type happen to you?
R:
Yes
(Enter 1, Yes)
SQATTACKWHERETIMES
FR:
R:
How many times
Just once
(Enter 1)
SQATTACKWHERESPEC
FR:
What happened?
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R:
I was leaving a shopping mall when a man attacked me
and stole my purse.
(L5 was leaving a shopping mall when a man attacked her
and stole her purse.)
SQATTACKHOW
FR:
Other than any incidents already mentioned, has anyone
attacked or threatened you in any of these ways?
-------
With any weapon, for instance, a gun or knife
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
Any rape, attempted rape, or other type of sexual
attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
certain it was a crime.
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
FR: People often don't think of incidents committed by
someone they know. Other than any incidents already
mentioned, did you have something stolen from you or
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were you attacked or threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person you have met or known?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Other than any incidents
already mentioned, have you been forced or coerced to
engage in unwanted sexual activity by ---
Someone you didn't know before A casual acquaintance -
OR
--
Someone you know well?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
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SQCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did you call the police to report
something that happened to YOU which you thought
was a crime?
No
(Enter 2, No)
SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did anything which you thought
was a crime happen to YOU, but you did NOT report
to the police?
No
(Enter 2, No)
PRESENTFORSQS
(Enter 11, Telephone)
INC_REPORTS
(Enter 1 to continue)
INCIDENTINTRO
FR:
You said that during the last 6 months that you were
leaving a shopping mall when a man attacked you and
stole your purse one time.
(Enter 1 to continue)
INCIDENTADDRESS
FR:
Did this incident happen while you were living here or
before you moved to this address?
R:
A couple of months before I moved here.
(Enter 2, Before moving to this address)
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INCIDENTDATE
FR:
In what month did this incident happen?
R:
It happened in May.
(For training conducted after 2008, make sure the month the
incident occurred falls WITHIN the reference period. Refer to the chart
on page 9-290.)
(Enter 4, May)
INCIDENTNUMBEROFTIMES
FR: Ask or verify
Altogether, how many times did this type of incident
happen during the last 6 months?
R:
Just one time.
(Enter 1)
INCIDENTTIME
FR:
About what time did this incident happen?
R:
It happened around 9:30 in the evening.
(Enter 16, After 9 p.m. – 12 midnight)
INCIDENTPLACE
FR:
In what city, town, or village did this incident occur?
R:
It happened in Midtown
(Enter 4, DIFFERENT city/town/village as present
residence)
INCIDENTPLACESPEC (Enter Midtown)
INCIDENTSTATE
FR:
In what state did it occur?
R:
California
(Enter CA)
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INCIDENTCOUNTY
FR:
In what county did it occur?
R:
Los Angeles County
(Enter Los Angeles)
COUNTYSTATE
FR:
Is this the same county and state as your presence
residence?
R:
Yes
(Enter 1, Yes)
INCIDENTAIR
FR:
Did this incident occur on an American Indian
Reservation or on American Indian Lands?
R:
No
(Enter 2, No)
LOCATION_GENERAL
FR:
Where did this incident happen?
R:
It happened in the parking lot at our shopping mall.
(Enter 15, In a parking lot or garage)
LOCATION_PARKING
FR:
Ask or verify
In what type of a parking lot or garage did this incident
happen?
(Interrupt and say)
Remember, sometimes you may need to probe to determine if the parking lot is
commercial or noncommercial. As mentioned earlier in training, noncommercial parking
lots or garages are those in which the general public can park free of charge, such as a
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shopping mall. They also include a parking lot or garage that has parking meters and
those operated by a local, state, or Federal government regardless of whether or not a fee
is required. Commercial parking lots or garages are those that are privately operated for
profit AND require a parking fee regardless of whether or not the parking lot or garage is
attended or unattended. If it is unclear which type of parking lot the respondent is
referring to, probe to find out if the parking lot is privately owned and a fee is paid to
park.
R:
It’s the parking lot at the shopping mall.
(Enter 29, Noncommercial parking lot/garage)
RESTRICTEDAREA
FR:
Ask or verify
Did the incident happen in an area restricted to certain
people or was it open to the public at the time?
R:
It’s open to the public.
(Enter 1, Open to the public)
INSIDEOROUT
FR:
R:
Did it happen indoors, outdoors, or both?
Outdoors.
(Enter 2, Outdoors)
FARFROMHOME
FR:
Ask or verify
How far away from home did this happen?
R:
Our mall is about 15 miles from our home.
(Enter 4, Fifty miles or less)
HHMEMBERPRESENT FR:
Ask or verify
Were you or any other member of this household
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present when this incident occurred?
R:
I was the only member present.
(Enter 1, Yes)
WHICHMEMBER
FR:
Ask or verify
Which household members were present?
R:
Just me.
(Enter 1, Respondent only)
SEEOFFENDER
FR:
Ask or verify
Did you personally see an offender?
R:
Yes
(Enter 1, Yes)
WEAPONPRESENT
FR:
Did the offender have a weapon such as a gun or knife,
or something to use as a weapon, such as a bottle or
wrench?
R:
Yes
(Enter 1, Yes)
(Interrupt and say)
The next question, WEAPON, asks about the type of weapon the offender had during the
incident. Hand guns, shot guns, knives, and most other types of guns are considered
weapons. Also considered a weapon are objects the offender had that he or she intended
to use as a weapon, such as scissors, an ice pick, an axe, a rock, club, or blackjack. Pellet
guns, BB guns, air pistols, flare guns, stun guns, and tear gas guns are NOT considered
weapons, unless they are used as clubs. Other objects which are not considered weapons
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include animals, parts of the body, food, empty cans, mace or pepper spray, tear gas,
chloroform, rings, and casts.
_____________, please continue the interview.
WEAPON
FR:
What was the weapon?
R:
A knife
FR:
Anything else?
R:
No
(Enter 3, Knife)
ATTACK
FR:
Did the offender hit you, knock you down or actually
attack you in any way?
R:
Yes
(Enter 1, Yes)
HOWATTACK
FR:
How were you attacked?
R:
Well, he raped me and stole my purse.
FR:
Any other way?
R:
No
(Enter 11, Raped)
(Interrupt and say)
Notice that when you enter code 11, “Raped,” you must ask the additional probe question,
“Do you mean forced or coerced sexual intercourse?” If the respondent answers “No” to
the probe question or was unsure of the answer to your probe question, then you must
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probe further by asking, “What do you mean?” This additional probe is needed to
determine if the crime was actually a rape, an attempted rape, or some other sexual
assault. From the answer to the probe question “What do you mean?” you will either
accept the answer by selecting “Suppress” or go back and change the response in
HOWATTACK by selecting “Goto.” Do not probe further for details beyond what the
question is asking. However, since the reporting of sexual crimes is rare, make sure to
include in your summary report as many details about the “rape” incident as the
respondent provides.
The same procedure must be followed when the respondent replies “Tried to rape.”
(Pause)
Now open your Workbook to page 16. When you get to that page, read the NCVS
definition for rape.
(Allow time)
Are there any questions?
(Answer questions)
______________, please continue the interview with the rape probe.
FR:
You mentioned rape. Do you mean forced or coerced
sexual intercourse?
R:
Yes
(Select “Suppress”)
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PRETHREATEN
FR:
Did the offender THREATEN to hurt you before you
were actually attacked?
R:
Yes
(Enter 1, Yes)
INJURY
FR:
What were the injuries you suffered, if any?
R:
A few bruises and scratches
(Enter 20, Bruises, black eye ...)
FR:
Anything else?
(Interrupt and say)
In this item you MUST also select code 12, “Raped,” as an injury even though the
respondent did not report it as an injury. Mention to the respondent that for this survey
we always consider rape as an injury. That way the respondent will understand why you
are asking the following questions about an injury.
When you enter code 12, “Raped,” the special probe question is displayed again.
However, you don’t have to ask the special instruction in this case, since you have
already asked this probe question earlier in HOWATTACK.
(Select “Suppress”)
R:
Nothing else
(Press Enter)
______________, please continue the interview.
INJURYNOTGUN
FR:
Ask or verify
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Were any of the injuries caused by a weapon other than
a gun or knife?
R:
No.
(Enter 2, No)
MEDICALCARE
FR:
Were you injured to the extent that you received any
medical care, including self-treatment?
(Interrupt and say)
By medical care we mean any care or treatment given for physical injuries. If the victim
is taken to the hospital, it is evident that he or she had medical treatment. Medical care
also includes home care, such as ice packs and bandages. When the respondent receives
any type of medical care the next series of questions asks the respondent where medical
care was received. A victim may receive emergency treatment at the scene of the crime,
further treatment at a doctor’s office, and additional care at home. If the respondent
received care in a hospital you ask if the respondent stayed overnight in a hospital
because of injuries received in the incident and how many days the respondent stayed in
the hospital. Questions are also asked about medical insurance the victim had at the time
of the incident and the total amount of the victim’s medical expenses resulting from the
incident.
R:
Yes
(Enter 1, Yes)
RECEIVEDCAREWHERE
FR:
Where did you receive this care?
R:
I went to the emergency room
FR:
Anywhere else?
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R:
No
(Enter 15, Emergency room at hospital/emergency clinic)
MEDICALINSURANCE FR:
R:
At the time of the incident, were you covered by any
medical insurance, or were eligible for benefits from
any other type of health benefits program, such as
Medicaid, Veterans Administration, or Public Welfare?
Yes
(Enter 1, Yes)
EXPENSES
FR:
What was the total amount of your medical expenses
resulting from this incident? Include hospital and
doctor bills, medicine, therapy, braces, and any other
injury-relating expenses.
R:
About $500.00
(Enter 500)
IMPACT_JOB
FR:
Being a victim of crime affects people in different
ways. Next I would like to ask you some questions
about how being a crime victim may have affected
you.
Did being a victim of this crime lead you to have
significant problems with your job or schoolwork, or
trouble with your boss, coworkers, or peers?
R:
No.
(Enter 2, No)
IMPACT_FAMILY
FR:
Did being a victim of this crime lead you to have
significant problems with family members or friends,
including getting into more arguments or fights than
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you did before, not feeling you could trust them as
much, or not feeling as close to them as you did
before?
R:
No.
(Enter 2, No)
HOW_DISTRESSING
FR:
How distressing was being a victim of this crime to
you? Was it not at all distressing, mildly distressing,
moderately distressing, or severely distressing?
R:
It was mildly distressing.
(Enter 2, mildly distressing)
PREGATTIMEOFINC
FR:
Research shows that pregnant women may be at a
higher risk of being the victim of a violent crime.
Were you pregnant at the time of this incident?
R:
No
(Enter 2, No)
PROTECTSELF
FR:
Did you do anything with the idea of protecting
YOURSELF or your PROPERTY while the incident
was going on?
R:
Yes
(Enter 1, Yes)
ACTIONSDURINGINC
FR:
What did you do?
R:
I screamed as loud as I could out of fear.
FR:
Anything else?
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R:
I ran away as soon as I could.
FR:
Anything else?
R:
No
(Enter 25, 22)
INJACTION
FR:
Did you take these actions before, after, or at the same
time that you were injured?
R:
Well, at the same time and after.
(Enter 2, After injury, and 3, Same time)
INJACTIONHELP
FR:
Did any of your actions help the situation in any way?
R:
Yes, I think so
(Enter 1, Yes)
HELP
FR:
How were they helpful?
R:
It kept him from hurting me worse.
FR:
Any other way?
R:
No
(Enter 1, Help avoid injury or greater injury)
ACTIONWORSE
FR:
Did any of your actions make the situation worse in
any way?
R:
No
(Enter 2, No)
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ANYPRESENT
FR:
Was anyone present during the incident besides you
and the offender?
R:
No
(Enter 2, No)
ONEORMOREOFFENDERS
FR:
R:
Ask or verify
Was the crime committed by only one or by more than
one offender?
Just one
(Enter 1, Only 1)
SINGOFFENDERGENDER
FR:
R:
Was the offender male or female?
Male, of course
(Enter 1, Male)
SINGOFFENDERAGE
FR:
How old would you say the offender was?
R:
I would say around 25.
(Enter 5, Twenty-one to twenty-nine)
SINGOFFENDERGANG FR:
R:
Was the offender a member of a street gang, or don’t
you know?
I don’t know
(Enter 3, Don’t know)
SINGOFFENDERDRINKDRUG
FR: Was the offender drinking or on drugs, or don’t you
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know?
R:
Yes
(Enter 1, Yes (drinking or on drugs))
SINGOFFENDERDRINKORDRUG
FR: Which was it (Drinking or on drugs)?
R:
Drinking. I could smell the alcohol on his breath.
(Enter 1, Drinking)
SINGOFFENDERKNEW
FR:
Was the offender someone you knew or a stranger you
had never seen before?
R:
A stranger
(Enter 2, Stranger)
SINGOFFENDERRECOG
FR:
R:
Would you be able to recognize the offender if you
saw him?
Yes
(Enter 1, Yes)
SINGOFFENDERSIGHT
FR: Would you have been able to tell the police how they
might find the offender, for instance, where he lived,
worked, went to school, or spent time?
R:
No
(Enter 2, No)
SINGOFFENDERRACE FR:
Was the offender White, Black, or some other race?
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R:
White
(Enter 1, White)
SINGOFFENDERONLYTIME
FR: Was this the only time this offender committed a crime
against you or your household or made threats against
you or your household?
R:
Yes
(Enter 1, Yes (only time))
THEFT
FR:
Ask or verify
Was something stolen or taken without permission that
belonged to you or others in the household?
R:
Yes
(Enter 1, Yes)
WHATWASTAKEN
FR:
What was taken that belonged to you or others in the
household?
R:
My purse and everything in it.
(Interrupt and say)
Since we need the respondent to tell us what was in the purse when it was stolen, you
need to probe for the respondent to itemize the stolen items. Please continue by asking
the respondent to tell you what was in the purse when it was stolen,
.
FR:
Can you tell me what was in your purse when it was
stolen?
R:
Well, my wallet, about $75, my driver’s license and
credit cards, and house keys.
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FR:
Anything else?
R:
No
(Enter 11, 12, 13, 14, 26)
PRSWLT_CONTAINMONEY
FR: Did the stolen purse and wallet contain any money?
R:
Yes.
(Enter 1, Yes)
AMOUNTCASHTAKEN
FR:
If not sure, ask
How much cash was taken?
R:
$75.00
(Enter 75)
WHOOWNEDSTOLENPROPERTY
FR: Did the stolen property and money belong to you
personally, to someone else in the household, or to
both you and other household members?
R:
It was all mine.
(Enter 1, Respondent only)
ARTICLEINCAR
FR:
Ask or verify
Were the articles IN or ATTACHED to a motor
vehicle when they were taken?
R:
No
(Enter 2, No)
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CASHONPERSON
FR:
Was the cash, purse, or wallet on your person, for
instance, in a pocket or being held?
R:
Yes
(Enter 1, Yes)
OTHERONPERSON
FR:
Ask or verify
Was there anything ELSE the offender took directly
from you, for instance, from your pocket or hands, or
something that you were wearing?
R:
No
(Enter 2, No)
PROPERTYVALUE
FR:
What was the value of the PROPERTY that was taken?
Include recovered property. (Exclude any stolen
cash/checks/credit cards. If jointly owned with a
nonhousehold member, include only share owned by
household members.)
R:
I’d say about $400.
(Enter 400)
DECIDEDVALUE
FR:
How did you decide the value of the property that was
taken?
R:
Based on what I paid for the items and how old they
were.
FR:
Any other way?
R:
No
(Enter 11 and 13 (Original cost and Personal estimate))
ALLPARTRECOVERED
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FR:
Was all or part of the stolen money and property
recovered, not counting anything received from
insurance?
R:
I only got back my purse and my credit cards.
Nothing else.
(Enter 2, Part)
WHATRECOVERED
FR:
What was recovered?
R:
As I just told you, only my purse and my credit cards.
(Enter 2 and 4, (Purse and credit cards, etc))
CONTAINMONEY
FR:
Did the recovered purse contain any money?
R:
Are you kidding? Of course not.
(Enter 2, No)
RECOVEREDCASHVALUE
FR:
R:
Considering any damage, what was the value of the
property after it was recovered?
I’d say about $40.
(Enter 40)
RECOVEREDINSURANCE
FR:
R:
Was the theft reported to an insurance company?
I don’t have any insurance.
(Enter 4, Don’t have insurance)
DAMAGED
FR:
Was anything that belonged to you or other members
of the household damaged in this incident?
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R:
No
(Enter 2, No)
POLICEINFORMED
FR:
Were the police informed or did they find out about
this incident in any way?
R:
Yes
(Enter 1, Yes)
POLICEFINDOUT
FR:
How did the police find out about it?
R:
I ran into a store and a security officer called the
police.
(Enter 13, Someone official)
POLICEARRIVE
FR:
Did the police come when they found out about the
incident?
R:
Yes
(Enter 1, Yes)
TIMEPOLICEARRIVE FR:
How soon after the police found out did they respond?
Was it within 5 minutes, within 10 minutes, an hour, a
day, or longer?
R:
Within 10 minutes
(Enter 2, Within 10 minutes)
POLICEACTION
FR:
What did they do while they were there?
R:
They searched the shopping mall area, took a report,
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and said they would investigate the incident.
FR:
Anything else?
R:
No
(Enter 11, 12, 16)
POLICECONTACT
FR:
Did you or anyone in your household have any later
contact with the police about the incident?
R:
Yes
(Enter 1, Yes)
POLICEINTOUCH
FR:
Did the police get in touch with you or did you get in
touch with them?
R:
I got in touch with them.
(Enter 2, Respondent or other household member)
HOWPOLICECONTACT
FR:
R:
Was that in person, by phone, or some other way?
By phone
(Enter 2, Not in person)
POLICEFOLLOWUP
FR:
What did the police do in following up this incident?
R:
They said they had questioned witnesses.
FR:
Anything else?
R:
No
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(Enter 12, Questioned witnesses or suspects)
SIGNCOMPLAINT
FR:
Did you or someone in your household sign a
complaint against the offender to the police department
or the authorities?
R:
No
(Enter 2, No)
ARRESTMADE
FR:
Ask or verify
As far as you know, was anyone arrested or were
charges brought against anyone in connection with this
incident?
R:
No
(Enter 2, No)
AGENCYHELP
FR:
Did you or someone in your household receive any
help or advice from any office or agency -- other than
the police -- that deals with victims of crime?
R:
Yes
(Enter 1, Yes)
TYPEOFAGENCY
FR:
Was that a government or private agency?
R:
A private agency
(Enter 2, Private)
CONTACTAUTHORITIES
FR:
R:
Have you (or someone in your household) had contact
with any other authorities about this incident (such as a
prosecutor, court, or juvenile officer)?
No
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(Enter 2, No)
ANYTHINGFURTHER
FR:
Do you expect the police, courts, or other authorities
will be doing anything further in connection with this
incident?
R:
Yes, hopefully they’ll make an arrest.
(Enter 1, Yes)
ANYTHINGFURTHERSPEC (Enter “Make an arrest” )
DOINGATINCIDENTTIME
FR:
R:
What were you doing when this incident started?
I was walking to my car after shopping.
(Enter 14, On the way to or from other place)
JOBDURINGINCIDENT
FR:
Ask or verify
Did you have a job at the time of the incident?
R:
No
(Enter 2, No)
MAJORACTIVITY
FR:
What was your major activity the week of the incident
were you looking for work, keeping house, going to
school, or doing something else?
R:
Well, I’m taking college courses, but my major activity
would be keeping house.
(Enter 2, Keeping house)
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HHMEMLOSTWORKTIME
FR:
R:
Were there any household members 16 years or older
who lost time from work because of this incident?
No
(Enter 2, No)
TYPETRANSPORTATION
FR:
Ask or verify
You told me earlier you were on the way (to/from)
some place when the incident happened.
What means of transportation were you using?
R:
I was walking to my car.
(Enter 14, On foot)
INCIDENTHATECRIME
FR:
Hate crimes or crimes of prejudice or bigotry occur
when offenders target people because of one or more
of their characteristics or religious beliefs.
Do you have any reason to suspect the incident just
discussed was a hate crime or crime of prejudice or
bigotry?
R:
No
(Enter 2, No)
DISABILITY_INTRO
FR:
Research has shown that people with disabilities may
be more vulnerable to crime victimization. The next
questions ask about any health conditions,
impairments, or disabilities you may have.
(Enter 1 to continue)
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HEARING
FR:
Are you deaf or do you have serious difficulty hearing?
R:
No
(Enter 2, No)
VISION
FR:
Are you blind or do you have serious difficulty seeing
even when wearing glasses?
R:
No
(Enter 2, No)
LEARN_CONCENTRATE
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Concentrating, remembering or making decisions?
R:
No
(Enter 2, No)
PHYSICAL_LIMIT
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Walking or climbing stairs?
R:
No
(Enter 2, No)
DRESS_BATH
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Dressing or bathing?
R:
No
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(Enter 2, No)
LEAVING_HOME
FR:
Because of a physical, mental, or emotional condition,
do you have difficulty doing errands alone such as
visiting a doctor's office or shopping?
R:
No
(Enter 2, No)
(Interrupt and say)
Now you need to write a summary about the incident.
(Allow time)
Your summary should have included the following points:
Around 9:30 p.m., on (date) L5 was leaving a shopping mall when a 25-year-old male
with a knife attacked and raped her, and then stole her purse which contained her wallet,
about $75, her driver’s license and credit cards, and house keys. Rape, minor bruises and
scratches are L5's injuries. No injury caused by knife. Offender had been drinking.
Police contacted by a security officer, after L5 ran to security officer for help. Only the
empty purse and her driver’s license were returned to L5.
Are there any questions?
(Answer questions)
Now complete the next several screen items based the following
information:
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1.
You don't need to make any changes to the summary.
2.
The respondent didn't recall any additional incidents.
3.
The incident is not a duplicate to any other incidents reported during the current
and previous enumeration period.
(Allow time)
SUMMARYPROBE
(Enter 1 to continue)
INCIDENTTOADD
(Enter 2, No: NONE to add)
CRIME_END
(Enter 1 to continue)
ENDINCIDENT
(Enter 1 to continue)
ENSCREENER
(Enter 1 to continue)
INTRO_UNDUP
(Enter 1 to continue)
UNDUP_CURINC
(Enter 2, No) (Incident 1)
UNDUP_CURINC
(Enter 2, No) (Incident 2)
UNDUP_CURINC
(Enter 2, No) (Incident 3)
UNDUP_OLDINC
(Enter 2, No)
UNDUP_DONE
(Enter 1 to continue)
___________, please continue the interview with JOBLASTWEEK.
JOBLASTWEEK
FR:
Did you have a job or work at a business LAST WEEK?
If necessary: Do not include volunteer work or work
around the house.
R:
No
(Enter 2, No)
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JOBDURINGREFPERIOD
FR:
R:
Did you have a job or work at a business DURING
THE LAST 6 MONTHS?
No
(Enter 2, No)
BESTIME_NOSUNDAY (Enter 1 to continue)
ENDPERSON
(Enter 1 to continue)
ENDSCREENER
(Enter 1 to continue)
THANKYOU_CP
FR:
Six months form now we will be contacting you again.
Thank you for your time. You’ve been very helpful.
(Interrupt and say)
In addition to thanking the respondent, you should also mention to the respondent that a
supervisor may call them to conduct reinterview. If necessary, you may have to explain
to the respondent what reinterview is. You can tell respondents that reinterview is a
quality control measure used to evaluate your on-the-job performance whereby a sample
of cases are recontacted to verify that the information collected was accurately recorded.
This concludes Megan Moe's interview and the last interview for the household. Now
enter 1 to continue. (Pause)
Now at the VERIFY screen, enter 2 since you don’t need to make any changes to the
telephone number nor do you need to review or update the Interview Time Preferences.
At the “Case Level Notes Editor” press F10 without entering any notes so you can return
to the Case Management main screen to select another case to interview.
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This concludes this practice exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #14– Completing Table X for Extra Units
Case ID: 00000001
(Approximate time: 20 minutes)
In this next exercise you will practice completing Table X for an EXTRA unit. An
EXTRA unit is 1) any unlisted separate living quarters that qualifies as a housing unit and
is discovered by chance during an interview or when asking the household coverage
question, "Are there any other living quarters, either occupied or vacant, at this address?"
2) is associated with the sample unit and 3) is not likely to have a chance of being
selected for sample.
Once again, highlight the case 101 Railroad Drive. Take a look at the interview number
and segment type designation displayed for this unit in the Assignment tab. (Pause) This
case is a first time in sample case (Int #: 01) and is in an Area segment. Now get into the
NCVS CAPI instrument to begin the interview.
(Allow time)
Since this is a first time in sample case, your initial contact with the household respondent
must be by personal visit. Enter 3 at the START_CP screen. For this exercise, let's
assume that the person who answers the door is at least 18 years of age and
knowledgeable about the household and is also ready to complete the interview. So at the
GEN_INTRO_CP screen enter 1, "Respondent available" and at the CAPI_INTRO_B
screen enter 1 to continue to the interview.
(Allow time)
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_______________, please be our FR for this exercise. Remember to tell us what you
enter at each screen.
GETLETTER_CP
FR: I'm here concerning the National Crime Victimization
Survey. The Census Bureau is conducting a survey
here and throughout the Nation to determine how often
people are victims of crime. Did you receive our
introductory letter in the mail?
R:
I don't think so.
(Enter 3, Don't know)
VERADD_CP
FR:
I have your address listed as
101 Railroad Drive
Any Town, AL 99997
Is that your exact address?
R:
Yes it is.
(Enter 1, Same Address)
MAILINGSAME_CP
FR:
Is your mailing address the same as your physical
address?
R:
Yes it is.
(Enter 1, Yes)
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HUCOVERAGE
FR:
Are there any other living quarters, either occupied or
vacant, at this address?
R:
Yes
(Enter 1, Yes)
(Interrupt and say)
At the next screen you are given the following warning:
"You are about to begin asking questions about one or more additional living
arrangements at this location to determine if they qualify as EXTRA UNITS!!
If you have accidentally reached this screen, PRESS "UP ARROW" to back up
to the previous screen and correct an earlier entry."
Enter 1 to continue.
In the next series of questions you will be collecting address information for each
additional unit found. You will also be asked specific questions that will determine
whether or not the other living quarters qualify as EXTRA UNITS. For this exercise only
one additional unit was found.
_______________, please continue completing Table X.
EXTRAHNO
FR:
What is the exact address of this other living quarters?
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R:
101 Railroad Drive
Unit A
Any Town, Alabama 99997
(Interrupt and say)
The address information for this unit is identical to that of the original sample unit except
that the unit designation is "A". Therefore, press the tab key or use the right arrow key
until you get to the EXTRA UNIT designation (EXTRAUNITDES) screen, then enter A.
(Allow time)
Now tab through the remaining address fields until you get to the "Any More" column at
the MOREEXTRA screen. Since only one additional unit was found, enter 2 at this
screen.
(Allow time)
Now complete the next four screens using the following information:
The unit is located in the same structure as the sample unit. The occupants live separately
from all other persons on the property and they have direct access from the outside.
SAMESTRUCTURE
(Enter 1, Yes)
INAGQ
(Enter 2, No)
SEPARATENESS
(Enter 1, Yes)
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DIRECTACCESS
(Enter 1, Yes)
(Allow time)
______________, please read out loud the FR instruction in the TABXSPAWN screen.
(TRAINEE: This other living quarters IS an extra unit. Do not include members of
this unit as members of the current unit. They MUST be interviewed separately. Add
the extra unit to your listing sheet according to the instructions in your Listing and
Coverage manual.)
Thank you.
Enter 1 to continue. Now you are ready to interview the parent or original sample unit.
Remember, you are not to include any members living in the extra unit as members of the
original or parent unit. Enter 1 at the TABX_FR screen to continue.
________________, please continue as our FR.
TENURE
FR:
Ask or verify
Are your living quarters
-Owned or being bought by you or someone in
your household?
--
R:
Rented for cash?
Rented for cash.
(Enter 2, Rented for cash)
STUDENTHOUSING
FR:
Are your living quarters presently used as student
housing by a college or university?
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R:
No
(Enter 2, No)
PUBLICHOUSING
FR:
Is this building owned by a public housing authority?
R:
No
(Enter 2, No not public housing)
INDIANRESERVATIONHU
FR:
R:
Are your living quarters located on an American Indian
Reservation or on American Indian Lands?
No
(Enter 2, No)
FARMSALES
FR:
During the past 12 months did sales of crops, livestock,
and other farm products from this place amount to
$1,000 or more?
R:
No
(Enter 2, No)
(Interrupt and say)
Now open your Workbook to page 17. Start by reading the three things to remember
about FARMSALES and then complete the exercise at the bottom of page 17.
(Allow time)
Please read the exercise and question, and then give us your answer,
.
(Trainee: Q: Jimmy Voe bought a cucumber farm two months ago. Since the time he
bought the farm, he has sold about $500 worth of cucumbers. The previous owner,
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Carl Loe, indicated to Mr. Voe that he sold almost $800 worth of cucumbers during the
last three months that he owned the farm. Which precode do you enter in
FARMSALES? A: I would enter precode 1,Yes.)
Thank you. Is this clear to everyone?
(If not, explain further.)
Now to help you through the next couple of questions, here is some additional
information about the household. It is in a building consisting of two units each having
direct access.
___________, please continue.
ACCESS
(Enter 1, Direct)
TYPEOFHOUSINGUNIT (Enter 1, House, apartment flat)
NUMEROFUNITS
FR:
Observe or ask - How many housing units are in this
structure?
R:
About 2 units
(Enter 2, Two)
DIRECTENTRANCETOUNIT
FR: Observe or ask - Does the unit have an outside
entrance, patio doors, or windows, etc. on the ground
level or outside stairs leading directly to this unit?
R:
Yes
(Enter 1, Yes)
GATEDWALLEDCOMMUNITY
FR: Ask if unsure
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Is this unit in a gated or walled community that
restricts access by non-residents or requires entry
codes, key cards, or security guard approval to access?
R:
No
(Enter 2, No)
RESTRICTEDACCESS FR:
R:
Ask if unsure
Is this unit in a building that requires a special entry
system such as entry codes, key cards, or security
guard approval to access?
No
(Enter 2, No)
HHROSTER_FNAME
FR:
What are the names of all people living or staying
here? Start with the name of the person or one of the
people who owns this home.
R:
I’m the only one who lives here. My name is Jason
Smith.
(Enter Jason)
HHROSTER_LNAME
(Enter Doe)
SEX
FR:
Ask if necessary
Is Jason Doe male or female?
R:
Male
(Enter 1, Male)
HHMEMBER
FR:
Does Jason Doe usually live here?
R:
Yes.
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HHROSTER_FNAME
FR:
What are the names of all other people living or
staying here?
R:
There's no one else.
(Enter 999)
HHLDCOVERAGE
FR:
Have I missed anyone else living or staying there such
as any babies, any lodgers, or anyone who is away at
present traveling or in the hospital?
R:
No
(Enter 2, No)
PICK1STHHRESP
(Enter 1, line number of Jason Doe)
BRTHDATEMO
FR:
What is your date of birth?
R:
September 16, 1978
(Enter 9, September)
BRTHDATEDY
(Enter 16)
BRTHDATEYR
(Enter 1978)
VFYAGE
FR:
That would make you 27 years old. Is that correct?
R:
Yes
(TRAINEES may read a different age than displayed if training is conducted
after 2008.)
(Enter 1, Yes)
MARITAL
FR:
If in doubt, ask
Are you now married, widowed, divorced,
separated or have you never been married?
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R:
I’ve never been married.
(Enter 5, Never Married)
ARMEDFORCES
FR:
Are you now in the Armed Forces?
R:
No
(Enter 2, No)
EDUCATIONATTAIN
FR:
What is the highest level of school you
completed or the highest degree you received?
R:
I really don’t have time to answer any more questions.
(Interrupt and say)
The respondent tells you that he doesn’t have the time to answer any more questions right
now and closes the door. You must exit this case, so press F10. At the next screen,
REFCBBREAK_CP, enter 3, "Breakoff" and a 2 at the VERIFY screen. (Pause) Then
at the “Case Level Notes Editor” record that the respondent, Jason Doe, broke off the
interview and you need to recontact the household to complete his interview.
(Allow time)
Now press the F10 function key or click on the F10 icon on the toolbar to exit the "Notes
Editor.” Next, click the “Yes” button to the save the notes entered. (Pause)
_____________, please read the note that shows after exiting the Case Notes Editor.
(TRAINEE: Check your listing references (the ALMI reference mode or paper address
lists) to see if any of the EXTRA units is already listed. Each EXTRA unit that is listed
already had a chance of selection and must not be interviewed. Give each of these
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cases a noninterview of Type C – Unit already had a chance of selection. If there are
still more than 15 eligible units, call your RO for subsampling instructions. For each
unit that was subsampled out, give the case a noninterview of Type C – Removed
during subsampling. Interview all remaining EXTRA units.)
Thank you.
Click OK at this screen and at the next screen, which acknowledges that the database was
successfully updated.
Now look at your Case List. Notice that the original or parent sample unit is listed as
well as the EXTRA unit. You can identify which case is the EXTRA unit by looking at
the control number. EXTRA units have a serial number suffix starting with the letter Z.
Highlight the EXTRA unit, 101 Railroad Drive, and look at the Case ID. (Pause) The
Case ID, which is another way to distinguish an EXTRA unit from the parent unit, begins
with the same alpha character as the serial number suffix.
Remember, EXTRA units are separate from the parent unit so you will need to interview
each EXTRA unit provided the unit doesn’t already appear on your listing references or
has been subsampled out.
This concludes this practice exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #15 – Series Incidents
Case ID: 00000001
(Approximate time: 1 hour)
In this exercise you will practice collecting incidents that are a series. Remember, series
incidents are incidents of 6 or more that all occurred during the respondent's 6-month
reference period, were reported all in the same screen item, are all very similar in nature,
and the respondent can't describe them separately in enough detail.
Get back into the previous case, 101 Railroad Drive, to complete Jason Doe’s interview.
On your return visit to the household a couple of days later you find Jason Doe at home.
____________, please be our FR. Remember to tell us what you enter at each screen as
you go through the interview.
START_CP
(Enter 2 or 3, Personal interview)
GEN_INTRO_CP
(Enter 1, Respondent available)
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INTRO_PARTIAL_CP
FR:
Hello, this is (TRAINEE’S NAME) from the U.S.
Census Bureau. We completed part of your interview
for the National Crime Victimization Survey and
would like to finish it now.
R:
OK
(Enter 1, Proceed with interview)
(Interrupt and say)
You don’t need to re-ask the respondent questions that were answered when you
conducted the interview earlier. Therefore, press the “END” key to resume the interview
at the question where the interview was terminated. For this case, the interview ended at
the EDUCATIONATTAIN question.
_________, please continue the interview.
EDUCATIONATTAIN
FR:
What is the highest level of school you completed or
the highest degree you received?
R:
I have a Bachelor’s degree.
(Enter 16, Bachelor’s degree)
ATTENDINGSCHOOL FR:
R:
Are you currently attending or enrolled either full-time
or part-time in a college or university, trade, or
vocational school?
No
(Enter 5, None of the above schools)
SP_ORIGIN
FR:
SHOW FLASHCARD
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Are you Spanish, Hispanic, or Latino.
R:
No
(Enter 2, No)
RACE
FR:
(SHOW FLASHCARD)
Please choose one or more races that you consider
yourself to be
- - White
- - Black or African American
- - American Indian
- - Asian
- - Native Hawaiian or Other Pacific Islander
R:
I’m White.
(Enter 1, White)
ROSTERREVIEW
(Enter 1, Yes)
TIMEATADDRESS
FR:
Before we get to the crime questions, I have some
questions that are helpful in studying where and why
crimes occur.
How long have you lived at this address?
R:
6 years.
(Enter 6)
BUSINESS
FR:
Does anyone in this household operate a business from
this address?
R:
No
(Enter 2, No)
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SQTHEFT
FR:
I'm going to read some examples that will give you an
idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you
in the last 6 months, that is, since (date).
Was something belonging to YOU stolen, such as –
--------
Things that you carry, like luggage, a wallet,
purse, briefcase, book
Clothing, jewelry, or cellphone
Bicycle or sports equipmentThings in your home - like a TV, stereo, or
tools
Things outside your home such as a garden hose
or lawn furniture
Things belonging to children in the household
Things from a vehicle, such as a package,
groceries, camera, or CDs
OR
--
Did anyone ATTEMPT to steal anything
belonging to you?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
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SQBREAKIN
FR: Has anyone
--
Broken in or ATTEMPTED to break into your
home by forcing a door or a window, pushing
past someone, jimmying a lock, cutting a
screen,
or entering through an open door or window?
-Has anyone illegally gotten in or tried to get
into
a garage, shed, or storage room?
OR
--
Illegally gotten in or tried to get into a hotel or
motel room or vacation home where you were
staying?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTOTALVEHICLES
FR:
What was the TOTAL number of cars, vans, trucks,
motorcycles, or other motor vehicles owned by you or
any other member of that household during the last 6
months? Include those you no longer own.
R:
Just one car
(Enter 1)
SQMVTHEFT
FR:
During the last 6 months, was the vehicle ---
Stolen or used without permission?
Did anyone steal any parts such as a tire, car
stereo, hubcap or battery?
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-OR
Did anyone steal any gas from it?
--
Did anyone ATTEMPT to steal any vehicle or
parts attached to it?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQATTACKWHERE
FR:
Since (date), were you attacked or
threatened OR did you have something stolen from you
--------
At home including the porch or yard
At or near a friend's, relative's, or neighbor's
home
At work or school
In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport
While riding in any vehicle
On the street or in a parking lot
At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or hunting
OR
--
Did anyone ATTEMPT to attack or ATTEMPT to
steal anything belonging to you from any of these
places?
Ask only if necessary
Did any incidents of this type happen to you?
R:
Yes
(Enter 1, Yes)
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SQATTACKWHERETIMES
FR:
R:
How many times?
It’s happened about 10 times.
(Enter 10)
SQATTACKWHERESPEC
FR:
R:
What happened?
Someone kept taking my newspaper off my porch.
(Enter: Newspaper taken from L1’s porch 10 times.)
SQATTACKHOW
FR:
Other than any incidents already mentioned, has anyone
attacked or threatened you in any of these ways?
-------
With any weapon, for instance, a gun or knife
With anything like a baseball bat, frying pan,
scissors, or stick
By something thrown, such as a rock or bottle
Include any grabbing, punching, or choking,
Any rape, attempted rape, or other type of sexual
attack
Any face to face threats
OR
--
Any attack or threat or use of force by anyone at
all? Please mention it even if you are not
certain it was a crime.
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQTHEFTATTACKKNOWNOFF
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FR:
People often don't think of incidents committed by
someone they know. Other than any incidents already
mentioned, did you have something stolen from you or
were you attacked or threatened by-----
Someone at work or school
A neighbor or friend
A relative or family member
Any other person you have met or known?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQSEXUAL
FR:
Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Other than any incidents
already mentioned, have you been forced or coerced to
engage in unwanted sexual activity by ---
Someone you didn't know before A casual acquaintance -
OR
--
Someone you know well?
Ask only if necessary
Did any incidents of this type happen to you?
R:
No
(Enter 2, No)
SQCALLPOLICECRIME
FR:
During the last 6 months, other than any incident(s)
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already mentioned, did you call the police to report
something that happened to YOU which you thought
was a crime?
R:
No
(Enter 2, No)
SQNOCALLPOLICECRIME
FR:
R:
During the last 6 months, other than any incident(s)
already mentioned, did anything which you thought
was a crime happen to YOU, but you did NOT report
to the police?
No
(Enter 2, No)
IDENTITYTHEFTINTRO1
FR:
The next few questions are related to identify theft.
They refer to episodes of identity theft discovered by
you or anyone in your household during the last 6
months.
(Enter 1 to continue)
IDTHEFTCREDITCARD
FR:
Since (date) have you or anyone in your
household discovered that someone Used or attempted to use any existing credit cards or
credit card numbers without permission to place
charges on an account?
R:
No
(Enter 2, No)
IDTHEFTACCOUNTS
FR:
Used or attempted to use any existing accounts other
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than a credit card account - for example, a wireless
telephone account, bank account or debit/check cards
without the account holder’s permission to run up
charges or to take money from accounts?
R:
No
(Enter 2, No)
IDTHEFTPERSONALINFO
FR:
R:
Used or attempted to use personal information without
permission to obtain NEW credit cards or loans, run up
debts, open other accounts, or otherwise commit theft,
fraud, or some other crime?
No
(Enter 2, No)
(Interrupt and say)
This concludes the screen questions for Jason Doe. No one besides the respondent was
present for the screen questions so at the PRESENTFORSQS screen enter 12.
The INC_REPORTS screen tells you that 10 incidents were reported by the respondent.
Enter 1 to continue the interview.
________________, please continue with the incident questions.
INCIDENTINTRO
FR:
You said before that during the last 6 months your
newspaper was taken from the porch 10 times.
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(Enter 1 to continue)
INCIDENTDATE
FR:
In what month did the first incident happen?
R:
March
(For training, make sure the month the incident occurred falls WITHIN the
reference period. Refer to chart on page 9-290.)
(Enter 3)
INCIDENTNUMBEROFTIMES
FR:
Ask or verify
Altogether, how many times did this
type of incident happen during the last 6 months?
R:
About 10 times
(Enter 10)
INCIDENTSIMILAR
FR:
If unsure ask – Are these incidents similar to each
other in detail or are they for different types of crimes?
R:
They are all similar to one another.
(Enter 1, Similar)
RECALLDETAILS
FR:
If unsure ask - Can you recall enough details of each
incident to distinguish them from each other?
R:
No I can’t.
(Enter 2, No (is a series))
INCIDENTTIME
FR:
The following questions refer only to the most recent
incident.
About what time did the most recent incident happen?
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R:
It happened sometime before I left for work in the
morning probably around 6 o'clock.
(Enter 11, After 6 a.m. – 12 noon)
INCIDENTPLACE
FR:
In what city, town, or village did this incident occur?
R:
Right here in Any Town.
(Enter 3, Same city/town/village as present residence)
INCIDENTAIR
FR:
Did this incident occur on an American Indian
Reservation or on American Indian Lands?
R:
No
(Enter 2, No)
LOCATION_GENERAL
FR:
Did this incident happen
---
R:
In your home or lodging?
Near your home or lodging?
It happened on my porch.
(Interrupt and say)
You need to probe to find out if the porch is enclosed or unenclosed. Enclosed structures
on the respondent's property, such as an enclosed porch, garage, or shed, are included in
category 11 as being IN the respondent's home or lodging. Unenclosed structures on the
respondent's property are included in category 12, "Near home or lodging"
FR:
Is this an enclosed or unenclosed porch?
R:
Unenclosed
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(Enter 12, Near your home or lodging)
LOCATION_NEAR_HOME
FR:
R:
Ask or verify
Where near your home or lodging did this incident
happen?
On my porch
(Enter 15, Own yard, sidewalk, driveway, etc.)
INSIDEOROUT
FR:
Ask or verify
Did it happen outdoors, indoors, or both?
R:
Outdoors
(Enter 2, Outdoors)
FARFROMHOME
FR:
Ask or verify
How far away from home did this happen?
R:
It was at my home.
(Enter 1, At, in, or near the building containing the
respondent’s home or next door)
HHMEMBERPRESENT FR:
R:
Ask or verify
Were you or any other household member present
when this incident occurred.
No
(Enter 2, No)
KNOWLEARNOFFENDERS
FR:
Do you know or have you learned anything about the
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R:
offender for instance, whether there was one or more
than one offender involved, whether it was someone
young or old, or male or female?
No
(Enter 2, No)
THEFT
FR:
Ask or verify
Was something stolen or was taken without permission
that belonged to you or others in the household?
R:
Yes
(Enter 1, Yes)
WHATWASTAKEN
FR:
What was taken that belonged to you or others in the
household?
R:
Newspaper
(Enter 36, Other specify)
FR:
Anything else?
R:
No
(Press Enter)
WHATWASTAKEN_SPEC (Enter “Newspaper”)
WHOOWNEDSTOLENPROPERTY
FR: Did the stolen property belong to you personally, to
someone else in the household, or to both you and
other household members?
R:
The newspaper belonged to me.
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(Enter 1, Respondent only)
ARTICLEINCAR
FR:
Ask or verify
Was the article IN or ATTACHED to a motor vehicle
when it was taken?
R:
No
(Enter 2, No)
OTHERONPERSON
FR:
Ask or verify
Was there anything the offenders took directly from
you, for instance, from your pocket or hands, or
something that you were wearing?
R:
No
(Enter 2, No)
PROPERTYVALUE
FR:
What was the value of the PROPERTY that was taken?
Include recovered property. (If jointly owned with
nonhousehold members, include only share owned by
household members.)
R:
50 cents
(Round to whole dollar, Enter 1)
DECIDEDVALUE
FR:
How did you decide the value of the property that was
taken?
R:
That's the cost of the paper each day.
(Enter 11, Original cost)
FR:
Any other way?
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R:
No
(Press ENTER)
ALLPARTRECOVERED
FR:
R:
Was all or part of the stolen property recovered, not
counting anything received from insurance?
No
(Enter 3, None)
RECOVEREDINSURANCE
FR:
R:
Was the theft reported to an insurance company?
No
(Enter 2, No)
DAMAGED
FR:
Other than any stolen property, was anything that
belonged to you or other members of the household
damaged in this incident?
R:
No
(Enter 2, No)
POLICEINFORMED
FR:
Were the police informed or did they find out about
this incident in any way?
R:
No
(Enter 2, No)
NOTREPORTEDPOLICE
FR:
What was the reason it was not reported to the police?
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R:
Because it was so minor.
(Enter 13, Minor or unsuccessful crime)
FR:
Any other reason?
R:
No
(Press Enter)
AGENCYHELP
FR:
Did you or someone in your household receive any
help or advice from any office or agency -- other than
the police -- that deals with victims of crime?
R:
No
(Enter 2, No)
DOINGATINCIDENTTIME
FR:
R:
Ask or verify - What were you doing when this incident
happened?
Probably sleeping
(Enter 18, Sleeping)
JOBDURINGINCIDENT
FR:
Ask or verify - Did you have a job at the time of the
incident?
R:
Yes
(Enter 1, Yes)
LOSTOTHERWORKTIME
FR:
Did you lose any time from work because of this
incident for such things as cooperating with a police
investigation, testifying in court, or repairing or
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replacing damaged or stolen property?
R:
No
(Enter 6, None)
SERIESNUMTIMES
FR:
You have told me about the most recent incident. How
many times did this kind of thing happen to you during
the last 6 months.
R:
About 10 times
(Enter 10)
(Interrupt and say)
In the next questions you will record how many incidents from the series happened in
each quarter that falls within the reference period.
_____________, please continue.
SERIESWHICHMONTHQ1
FR:
R:
In what month or months did these incidents take
place?
They all happened in March.
(Enter 10)
(Interrupt and say)
Because all 10 incidents have been accounted for in Quarter 1, you don't need to enter a
number in the next two questions for Quarters 2 and 3; however, you do need to enter
zero to move on.
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SERIESWHICHMONTHQ2 (Enter 0)
SERIESWHICHMONTHQ4 (Enter 0)
SERIESLOCATION
FR:
Did all, some, or none of these incidents occur in the
same place?
R:
They all happened in the same place.
(Enter 1, All in the same place)
SERIESOFFENDER
FR:
Were all, some, or none of these incidents done by the
same person(s)?
R:
I don’t know.
(Enter 4, Don’t know)
SAMETHINGEACHTIME
FR:
R:
Did the same thing happen each time?
Yes
(Enter 1, Yes)
TROUBLEONGOING
FR:
Is the trouble still going on?
R:
No
(Enter 2, No)
WHATENDEDIT
FR:
What ended it?
R:
I don't know
(Press Ctrl+D, then press Enter)
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(Interrupt and say)
In the next screen, SERIESCONTACTORNOT, you are asked to select the explanation
that best describes the series of crimes reported. If more than one category describes the
series of incidents, enter the precode with the lowest number. For example, if categories
21 and 22 apply, select category 21. For this series of crimes, only one category applies.
Enter 21 at this screen.
____________, please continue the interview.
INCIDENTHATECRIME
FR:
Hate crimes or crimes of prejudice or bigotry occur
when offenders target people because of one or more
of their characteristics or religious beliefs.
Do you have any reason to suspect the incident just
discussed was a hate crime or crime of prejudice or
bigotry?
R:
I really don’t know.
(Press Ctrl+D, then press Enter)
DISABILITY_INTRO
FR:
Research has shown that people with disabilities may
be more vulnerable to crime victimization. The next
questions ask about any health conditions,
impairments, or disabilities you may have.
(Enter 1 to continue)
HEARING
FR:
Are you deaf or do you have serious difficulty hearing?
R:
No
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(Enter 2, No)
VISION
FR:
Are you blind or do you have serious difficulty seeing
even when wearing glasses?
R:
No
(Enter 2, No)
LEARN_CONCENTRATE
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Concentrating, remembering or making decisions?
R:
No
(Enter 2, No)
PHYSICAL_LIMIT
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Walking or climbing stairs?
R:
No
(Enter 2, No)
DRESS_BATH
FR:
Because of a physical, mental, or emotional condition,
do you have serious difficulty:
Dressing or bathing?
R:
No
(Enter 2, No)
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LEAVING_HOME
FR:
Because of a physical, mental, or emotional condition,
do you have difficulty doing errands alone such as
visiting a doctor's office or shopping?
R:
No
(Interrupt and say)
Keep in mind that when a respondent reports multiple incidents, you will only have to
ask the set of disability questions you just went through once per respondent. However, if
the respondent reports a disability, the respondent will be asked one or two disability
questions for each subsequent interview but not the entire series.
Now write a summary about the incident. Remember, you are limited to
300 characters. Also, remember to answer the WHO, WHAT, WHEN, and HOW
questions. Such as who the offender was, who did the property belong to, what
happened, what the respondent was doing, where it happened, and so forth.
(Allow time)
At the SUMMARYPROBE screen you don't need to edit or enter any more summary
text, so enter 1 to continue. Also enter a 1 at the ENDINCIDENT screen to
continue the interview.
We will continue the interview for this case in the next practice exercise so keep the case
open. But first, are there any questions about what we have covered so far with handling
series incidents?
(Answer questions)
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PRACTICE EXERCISE #16 – Adding an Incident
Case ID: 00000001
(Approximate time: 30 minutes)
Now let’s continue Jason Doe’s interview. During the interview, he recalled that
someone stole his car tools, which he hadn't reported in the screen questions. At the
INCIDENTTOADD screen, enter 1 indicating that another incident is needed for this
person.
The next screen, INCIDENTNUMTOADD, asks you how many incidents you want to
add. Since the respondent mentioned only one incident, enter 1 at this screen. (Pause)
Now, in INCIDENTTOADDWHY enter a description of the incident you are adding.
For example, enter "L1's car tools stolen."
(Allow time)
Now we’ll complete an incident report for the newly added incident.
_________, please continue the interview.
INCIDENTINTRO
FR:
You said before that during the last 6 months your
car tools were stolen.
(Enter 1 to continue)
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INCIDENTDATE
FR:
In what month did this incident happen?
R:
September
(For training, make sure the month the incident occurred falls OUTSIDE the
reference period. Refer to chart on page 9-290.)
(Enter 9)
FR:
Did you say September?
R:
Yes
(Interrupt and say)
Remember, when you enter a month that is outside the reference period, a soft edit pops
up for you to verify with the respondent the answer provided. Since the respondent
confirmed that his answer is correct, click on the "Suppress" button to accept the entry.
_________, please continue.
OSINCNOTNEEDED
FR:
We are only asking about crimes that happened during
the last 6 months. We will not collect information on
this incident.
(Enter 1 to continue)
INCIDENTDATEPROBE
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FR:
Did you have anything like this happen between
(date) and (date)?
R:
No
(Enter 2, Deletes the current incident entered)
(Interrupt and say)
At the INC_REDUCE screen, you need to explain why the incident is being deleted,
such as the incident is out-of-scope or outside the reference period. Enter
a reason.
(Allow time)
At the INCIDENTTOADD screen enter 2 since you don't have any more incidents to
add. (Pause) The next screen, CRIME_END, tells you that you have completed all
incident reports for Jason Doe. Enter 1 to continue. Also, enter 1 at the
ENDINCIDENT screen and a 1 at the ENDSCREENER screen, which tells you that
there are no more incidents to report. (Pause)
Now complete the incident unduplication screens.
INTRO_UNDUP
(Enter 1 to continue)
UNDUP_DONE
(Enter 1 to continue)
(Allow time)
_________________, please continue the interview with the employment questions.
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JOBLASTWEEK
FR:
Did you have a job or work at a business LAST WEEK?
If necessary: Do not include volunteer work or work
around the house.
R:
Yes
(Enter 1, Yes)
JOBDESCRIPTION
FR:
Ask or verify
Which of the following best describes your job?
Were you employed in the - Medical Profession?
Mental Health Services Field?
Teaching Profession?
Law Enforcement or Security Field?
Retail Sales?
Transportation Field?
Something else?
R:
It’s something else. I’m a real estate agent.
(Enter 17, Something else)
JOBDESCRIPTIONSPEC (Enter “Real estate agent”)
EMPLOYERTYPECURRENT
FR: Ask or verify
Is your job with a private company, business, or
individual for wages?
R:
Yes
(Enter 1, A private company, business, or individual for
wages)
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COLLEGEEMPLOYER FR:
R:
Are you employed by a college or university?
No
(Enter 2, No)
CURRENTJOBMSATYPE
FR:
While working at your job, do you work mostly in
-A city?
-Suburban area?
-Rural area?
OR
--
R:
Combination of these?
Suburbs
(Enter 2, Suburban area)
HOUSEHOLDINCOME FR:
R:
SHOW FLASHCARD
What is the TOTAL combined income of all
members of this HOUSEHOLD during the past 12
months? This includes money from jobs, net income
from business, farm or rent, pensions, dividends,
interest, Social Security payments, and any other
money income received by members of this
HOUSEHOLD who are 14 years of age or older.
It’s about $32,000
(Enter 20, $30,000-$34,999)
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TELEPHONEINUNIT
FR:
Is there a telephone in this home? Please include
cell phones, regular phones, and any other type of
telephone service.
R:
Yes
(Enter 1, Yes)
TELEPHONENUMBERFIRST
FR: What is the telephone number?
R:
991-555-1134
(Enter 9915551134)
TELEPHONETYPE1ST FR:
R:
What type of phone is this for example, a home, office,
or cell phone?
Home
(Enter 1, Home)
TELEPHONECK
(Enter 2, No, you don't want to ask for a second phone
number)
TELEPHONEACCEPTABLE
FR: Is a telephone interview acceptable?
R:
Yes
(Enter 1, Yes)
(Interrupt and say)
The respondent doesn’t mention any specific day or time to call the household, so at the
BESTTIME_NOSUNDAY screen enter 1 to continue.
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__________, please continue the interview.
OTHER_LANGUAGE
FR:
Ask or verify
Do any eligible members in this household require that
their interview be conducted in a language other than
English?
R:
No
(Enter 2, No)
ENDPERSON
(Enter 1 to continue)
ENDSCREENER
(Enter 1 to continue)
THANKYOU_CP
FR:
Six months from now we will be contacting you again.
Thank you for your time. You’ve been very helpful.
(Enter 1 to continue)
At the VERIFY screen enter 2 since you don’t need to make any changes to the
telephone
number and you don’t need to access the Interview Time Preferences application. Also,
you don’t need to enter anything in the “Case Level Notes Editor,” so press the F10
function key to exit the “Notes Editor” and to return to Case Management.
(Allow time)
This concludes this practice exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #17– Accessing the NCVS
CAPI Spanish Instrument
Case ID: 00R00003
(Approximate time: 15 minutes)
This next practice exercise covers accessing the Spanish NCVS CAPI instrument.
Highlight the case 103 Riverside Blvd. If you recall, this was a replacement household.
You started to interview John Zoe, who was the original household respondent, but
because he was unable to complete the interview you selected a new household
respondent, Maria Zoe, since she was present and willing to complete her interview at the
time of your visit. Since your initial contact with the household respondent was by
personal visit, survey procedures allow you to finish interviews with remaining household
members by telephone. Rosa Nombre, Maria's mother, still needs to be interviewed in
addition to John Zoe. Get into the CAPI instrument for this case.
(Allow time)
At the START_CP screen notice that the “Case Status” no longer says “New Case.”
_______________, please read what is now displayed for “Case Status.”
(TRAINEE: Household respondent complete)
Thank you.
Since you completed the household respondent’s interview, the status for this case
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changed. As mentioned earlier in training, the “Case Status” measures the progress of the
case throughout the interview process.
Now enter 1, Telephone interview, at the START_CP screen. (Pause) At the next
screen, look at the "STATUS" column which tells you the interview status of each
eligible household member. Notice that John Zoe interview status says "Need Self"
rather than a "Partial." This is because his interview ended before the
TIMEATADRRESS question. Maria Zoe’s interview is done and Rosa Nombre’s
interview has not been started. (Pause)
Now enter a 1 at the SHOW_CP_ROSTER screen and also at the SHOW_INFO_CP
screen.
(Allow time)
At the WHOTOCALL_CP screen, enter 3, Rosa Nombre's line number. (Pause)
At the DIAL_CP screen someone answers the phone so enter 1. (Pause) At the
HELLO_1_CP screen you introduce yourself to the person who answers the telephone
and ask to speak with Rosa Nombre. The person you are speaking to tells you in Spanish
that she doesn’t speak English. If you speak Spanish you can toggle to the NCVS
Spanish instrument to continue the interview.
Let's take a look at the NCVS Spanish instrument. At the HELLO_1_CP screen, press
the SHIFT and F5 keys. (Pause) At the “Form Languages” screen arrow down to “E S
P” which is the name for the NCVS Spanish instrument. Then click OK. (Pause) Notice
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that the question text and answer categories are now in Spanish. You are now ready to
complete the interview in Spanish.
Let's go through a couple of screens in the Spanish instrument. You are speaking to Rosa
Nombre so enter 1, "This is the correct person" at the HELLO_1_CP screen. (Pause)
At the INTRO_REC_CP screen, the respondent agrees to be interviewed so enter 1 to
proceed with the interview. Also enter 1 at the INTERVIEWSTATUS screen to
continue the interview.
You are now ready to begin asking the survey questions starting with the
TIMEATADDRESS question. For this exercise, let's assume that Rosa Nombre tells
you she really doesn't have the time right now to complete the interview and to call her
back later around 8 o'clock. Before you set a call back appointment for Rosa Nombre,
let's practice how to toggle back to the English version of the NCVS CAPI instrument.
Keep in mind that you don't need to be back into English version of the instrument to exit
the case or to set a callback appointment. The intent of this exercise is to show you how
to toggle or move between instruments.
Press the SHIFT and F5 keys again and then arrow up to “E N G.” (Pause) Click OK to
return to the English NCVS CAPI instrument.
Now let's set a call back appointment for Rosa Nombre. Press the F10 function key. At
the REFCBBREAK_CP screen enter 2, Callback. Then at the PERSAPPT screen
press Ctrl+F7 to enter appointment information for Rosa Nombre in the Case Level
Notes. Enter a note that you need to call back Rosa Nombre to complete her interview.
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When you are done entering a note, exit the "Notes Editor" and be sure to save the
information entered then enter 1 at PERSAPPT to continue.
At the THANKYOU_INDV screen enter 1 after thanking the respondent. (Pause)
Now, enter 2 at the VERIFY screen. (Pause) At the “Case Level Notes Editor” if you
have any other notes you want to enter you can do that now, otherwise press F10 to exit
to return to the “Case List.”
(Allow time)
Although you still need to complete John Zoe’s interview, for this exercise you are not
going to get back into the case to complete his interview.
This concludes this exercise. Are there any questions?
(Answer questions)
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PRACTICE EXERCISE #18– Unscripted Paired Practice Interview
Case ID: Z0000001
(Approximate time: 30 minutes)
In this last exercise, you will pair up with another trainee and practice completing an
interview for the EXTRA unit located at 101 Railroad Drive. You have 30 minutes to
complete this exercise. You won’t have a scripted interview to follow so you need to
create your own scenario; however, include in your scenario an incident that occurred at
the respondent's worksite.
Now partner up with another trainee.
(Allow 25 minutes)
(At the end of this practice exercise, make sure all trainees have returned to
Case Management)
These practice exercises have exposed you to Case Management and the NCVS CAPI
instrument. This instrument will continue to evolve and enhancements will be made to it,
so we encourage your recommendations. Every attempt will be made to address your
needs as much as possible in future enhancements of the instrument, provided they are
within the scope of the survey procedures. (Pause)
When you return home after this training is over, you may want to practice some more
using the NCVS Case Management and survey instruments. You can practice using the
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same cases you used throughout this training session. However, you have to first
uninstall your training file and then reinstall the file in Case Management in order to
restart all of your cases. To uninstall your cases press the F12 function key and to
reinstall your cases press the F5 function key.
Are there any questions?
(Answer questions)
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Reference Period
MONTH
January
WITHIN REFERENCE
PERIOD
July-December
OUTSIDE REFERENCE
PERIOD
January-June
February
August-January
February-July
March
September-February
March-August
April
October-March
April-September
May
November-April
May-October
June
December-May
June-November
July
January-June
July-December
August
February-July
August-January
September
March-August
September-February
October
April-September
October-March
November
May-October
November-April
December
June-November
December-May
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Chapter 10 – Transmission of Work
(Approximate time: 30 minutes)
Instructor Preparation
• If available, make sure the projection device is set up.
• Make sure all trainees are logged into their laptops and using AC power. (Ensure
all trainees have access to electrical outlets to plug in their laptop computers. If
necessary, assist the trainees using extension cords or adaptors and connection to
outlets in the training room.)
Objective:
• Provide trainees with instructions on how to transmit completed work to
Headquarters.
Materials Needed:
Trainee
• Laptop computer
Trainer
• Laptop computer
• Projection device
Now let's review the process you need to follow for transmitting your completed cases to
Headquarters. As mentioned earlier, a case is ready to be transmitted if it doesn’t require
any more follow-up contacts. This is because you interviewed all eligible members in the
household, completed an interview with one or more eligible members and made every
attempt to interview other household members but were unsuccessful, or the entire
household was a Type A, B, or C noninterview.
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There are several things you must do before you can transmit your cases. The first thing
you need to do at home is to connect your modem to your laptop. Shut down your laptop
before you connect your modem. Then make sure that your laptop is plugged into an
electrical outlet. Do not make any transmissions on battery power, as the battery may fail
during a transmission. Turn your laptop on and log on. Next, every day that you do
work, make sure that you enter your payroll data. You must enter your payroll data
before you can begin the backup process and in turn begin the transmission process.
Let’s take a look at the “Backup” application. This application is one of your System
Tools. The System Tools folder is located on your Desktop. To get to your main
Windows Desktop, exit Case Management. (Pause) Now click on the System Tools
folder and then click on “Backup” from the System Tools submenu. You will see a
“Backup Message.”
__________, please read what the message says.
(TRAINEE: The Backup process completed successfully.)
Thank you. Click “OK” to continue.
You won't be able to do this in training but when you select OK, your computer will back
up all your work to the hard drive. Your database, and all your surveys will already be
checked to be backed up. If you don’t want any items backed up you need to uncheck the
item. When the items are checked or unchecked the way you want them, press Enter to
begin the backup process. If all of your files were successfully backed up, you will see a
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message that tells you that the backup process was completed successfully. However, if
your files were not backed up successfully, you will see a message that tells you that the
backup process did not complete successfully. If your files did not back up successfully,
you need to try to back them up again. If your files are not backed up successfully after
two attempts, contact the regional office.
Now click the “Cancel” button. Close the System Tools submenu by clicking on the “X”
located in the top, right corner of the System Tools screen.
(Allow time)
Once you have entered your payroll data and backed up your work, you are ready to
transmit your work. The Transmission program is a separate icon on your Desktop.
Before you can actually enter the transmission program, you will be reminded to prepare
your payroll information.
Let’s go over the three ways you can enter the transmission program from your Desktop.
The first way to enter this program is by using the arrow keys on your keyboard. Arrow
to the “Transmission” icon on your Desktop and then press Enter. (Pause) When you
enter the transmissions program a “Confirm Backup” pop-up screen appears, reminding
you to back up your work before making a transmission. If you haven’t backed up your
work, click the “Yes” button to cancel the transmission so you can back up your cases.
Click the “Yes” button. Then click OK to cancel the transmission.
The second way to enter the transmission program is to move your mouse arrow onto the
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“Transmission” icon and either double click the left touch pad button or tap the touch pad.
Try this now. (Pause) Now click the “Yes” button on the “Confirm Backup” screen and
then OK to cancel the transmission. (Pause)
The third way to enter the transmission program is to move your mouse arrow onto the
“Start” button located at the bottom left of your screen. (Pause) Single click the left
touch pad button or tap the touch pad. (Pause) A menu will appear. Highlight
“Programs.” (Pause) A second menu will appear. Highlight “Transmissions” and then
click the left touch pad button or tap the touch pad. (Pause) Now at the “Confirm
Backup” screen click the “No” button. You are taken to the main transmission screen that
lists all your surveys. To transmit your NCVS cases, highlight “NCVS.” When you are
sending work in, you need to select your type of transmission. There are three types of
transmissions, Daily, Final, and Special. Think of a “Daily” transmission as your regular
transmission because it’s the one you’ll almost always choose. A daily transmission
sends completed cases and partially completed cases on which no further work is
possible. To select “Daily transmission” you can either key the letter D or click on the
radio button preceding the word "Daily." Try this now.
(Allow time)
Select “Final transmission” at the end of the survey period. Your survey supervisor will
inform you of the closeout date each month. To select Final transmission you can either
key the letter F or click on the radio button preceding the word. The third type of
transmission is Special transmission. Use this transmission type only when specifically
instructed to by the RO or by someone at Headquarters. Keep in mind that if you don’t
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choose a transmission type, NONE of your work goes in for that survey.
Notice that the main transmission screen displays a “Preset transmission” time. Everyone
is assigned a different time to transmit their work to prevent communications traffic jams
at the Headquarters server. This time is known as your “Preset Transmission Time.” Do
not change this time unless specifically instructed to do so.
If you want to exit the transmissions program without transmitting your work, press the
F10 function key or click on the F10 icon on the toolbar. If you are ready to transmit
your cases press F12. Do that now. (Pause) You’ll see a Transmission Dialog box that
asks you to select the type of transmission you want to make. Your choices are either
“Preset Transmission” or “Immediate Transmission.” Always accept the default, which is
the “Preset Transmission,” by pressing Enter or click OK. Do not choose “Immediate
Transmission” unless specifically instructed to do so. Since the "Preset Transmission"
time is pre-selected, press Enter or click OK. You will receive a Transmission
Confirmation that informs you that the file preparation for the transmission is completed
and the time that the transmission will occur. Click OK at the screen. In a few moments
you will see the "Preset Transmission Countdown" scheduler that tells you the current
time and how much time remains before the transmission begins. If you click the
"Cancel" button you'll cancel your entire transmission, not just the screen. For your
transmission to go through, you would then have to start the transmission application all
over again.
Do not set up your laptop for a pre-set transmission more than five hours before your preset transmission time. This is because the security software on the laptops is designed to
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time out after five hours of inactivity. If you do not observe this five-hour limit, you will
still be able to transmit but assignments that may be picked up during the transmission
will not load onto your laptop.
If you have work to do on your laptop and the Countdown scheduler is in your way, just
minimize the screen and do your other work. To minimize the Countdown scheduler
screen, click the minimize button. This is the first box located at the top-right corner of
the screen. It looks like an underscore.
Does everyone see the minimize button?
(Help trainees who may be having difficulty locating the minimize button.)
Remember once you begin the transmission process ALWAYS keep your laptop
computer turned on until after your transmission is completed.
After you transmit, go into the CM Log Viewer by clicking on the desktop icon. Do that
now. Check the TRANSLOG.MAI file for errors after every transmission. Click on that
now, and you’ll see a list of messages about your most recent transmission. If you see a
message that indicates that the transmission was unsuccessful, such as “Error decrypting
assignment file,” or “User login failed,” copy down the exact wording of the message and
call your Regional Office supervisor with this information so that the error can be
resolved.
If you need to make an immediate transmission to pick up cases, you must select NCS in
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order to pick up (or send) those cases. For a pre-set transmission, there is no need to
select NCS unless you are sending in NCS cases.
Now click the “Cancel” button at the Countdown scheduler screen. Then, at the
"Scheduler cancellation" screen click "Yes" to cancel your transmission.
Are there any questions about what we covered?
(Answer questions)
Before we begin discussing several administrative topics, let me go over how to refresh
your NCVS training cases if you want to practice using Case Management and the NCVS
CAPI instrument when you leave today and before you begin your NCVS CAPI
assignment.
Let's go through the process now. First, make sure you have exited both the NCVS CAPI
instrument and Case Management by pressing the F10 function key in both applications.
(Allow time)
At your Desktop, double click on the icon named “Training” to access Training Case
Management. (Pause) Highlight “NCVS” on the “Survey List” and click the OK button
or press Enter. (Pause) When the Training Case Management main screen appears,
highlight “NCS Classroom” training. To uninstall your training cases, press the F12
function key. (Pause) At the "Confirmation" screen click the "Yes" button to confirm
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that you want to uninstall the training cases. (Pause) When you get a message that the
un-installation of the training cases was successful, click OK. You should now see a "Y"
in the “Need to Install” column, which indicates that your cases need to be installed.
Now press the F5 function key to install your training cases. (Pause) At the
"Confirmation" screen click the "Yes" button to confirm that you want to install the
training cases. (Pause) When you get a message that the installation of the training cases
was successful, click OK. You should now see an "N" in the “Need to Install” column,
which indicates that your cases don't need to be installed.
Are there any questions?
(Answer questions)
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Performance and Supervisory Topics
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Chapter 11 – Performance and Supervisory Topics
(Approximate time: 30 minutes)
Instructor Preparation:
• Review the RO procedures on the measures used to evaluate the performance of
NCVS field representatives.
• Review other RO administrative topics to discuss that were not covered in
Lesson 2.
Objectives:
• Provide trainees with an understanding of the measures in place to evaluate their
performance as NCVS field representatives.
The final part of this training covers the production and quality standards expected of you
as well as other administrative topics.
As an NCVS field representative, there are established measures for various elements of
your job and that your performance is evaluated on a continuing basis based upon these
measures. The success of the NCVS is dependent on accurate and complete information.
We count on you, our field representatives, to help us succeed in this effort.
We hope that you will always strive for the highest level of quality and productivity in
your NCVS work. We also realize that a new field representative cannot be expected to
start out with an "outstanding" performance rating. However, we expect you to do your
best and to improve as you gain more interviewing experience using the NCVS CAPI
instrument.
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This survey operates on a fixed budget. The only way we can conduct the NCVS on
schedule and within budget is with your cooperation. We depend on you to conduct your
work accurately and efficiently. Therefore, the importance of completing a sufficient
number of NCVS interviews within the specified interview period is not only important
from a cost standpoint, but also is essential for meeting the survey’s processing schedules.
The following are some pointers for saving survey costs and time without sacrificing
accuracy:
• With the exception of holidays, always begin your assignment on the first working
day of the month. Try to complete your work as quickly as possible all interviews
assigned for an interview month. Schedule your work so that your assignment is
completed before the closeout date for the interview month.
• Conduct interviews with units in sample for their second through seventh
interview by telephone. We realize that there will be times when this is not
possible such as when the unit was a Type A or Type B noninterview the previous
enumeration, there is no telephone available in the sample unit, or the household
said a telephone interview is not acceptable.
• Begin your telephone work first. In the process of doing the telephone interview
cases first, you may discover some replacement households as well as some other
situations where it will be necessary to make a personal visit. Because of these
possible personal visits, it is extremely important that you attempt to complete the
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telephone interviewing in a segment within the first few days of the interview
period. Since the primary purpose of the telephone procedure is to save money by
reducing travel costs, do NOT go out to a telephone segment until you have
attempted to complete telephone interviewing of all the households in the segment
that qualify for a telephone interview.
• Also, to reduce travel costs plan your travel route so you can accomplish your
NCVS work and move from one segment to another using the least amount of time
and mileage. Try to plan your personal visits during the most productive hours of
the day and days of the week, so you can find household members at home and
reduce the number of return visits to a sample address. Evening hours and
weekends tend to be most productive in areas where a majority of the household
members work outside the home.
• Make the least number of trips to a sample area as possible to complete your
assignment. If you need to make personal visit callbacks in a sample area where
you still have some initial visits, try to complete these interviews in one trip. If no
one is at home at the time of your visit, try to find out the best time to contact the
household before you leave the sample area. You can inquire of neighbors,
apartment managers, janitors, and the like, but you cannot mention the survey
name to these people.
• After completing the household respondent’s interview, always try to complete
interviews for all remaining eligible household members during the same contact.
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Any follow-up contacts to interview remaining household members should be
done by telephone. For sample units that are to be interviewed using the personal
visit procedure, if you complete the household respondent’s personal interview,
remember you are allowed to make telephone callbacks to obtain interviews with
the remaining household members.
• Become thoroughly familiar with the sequence of the items in the NCVS
instrument and make sure you understand how to enter answers on each NCVS
screen so that the interview proceeds smoothly.
For each interview month, your supervisor will calculate the response rate for your NCVS
interviewing assignment. Your response rate takes into consideration how many
interviews you were able to complete from all eligible sample addresses assigned to you
(excluding Type B and C noninterviews). By reviewing your response rate, you and your
supervisor can track how effective you are at obtaining interviews. The NCVS prides
itself on having a high response rate. Maintaining such a response rate is essential for
ensuring that the NCVS data are representative of the entire U.S. population. Failure to
interview all eligible household members can introduce a serious bias into the survey.
For example, sample persons who are difficult to contact or who resist being interviewed
could have very different victimization experiences than those sample persons who are
easy to contact and interview. Maintaining a high response rate for the NCVS is the
result of the dedication and commitment to this survey of the NCVS interviewing staff.
Periodically, a portion of your assignment will be eligible for reinterview. Remember,
reinterview is a method we use to independently evaluate your on-the-job performance.
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Your supervisor or his/her representative will redo a portion of your assignment for the
interview month. The reinterviewer will recontact some of the same households that you
have already contacted. The reinterview answers will be compared against the original
answers that you recorded, differences will be identified, and reasons for the differences
will be determined. The reinterviewer will verify that:
The correct sample units were interviewed,
The listing sheets were completed or updated properly,
All screen questions were asked
Crime incident reports were completed for each reported incident, and
Any noninterviews were classified accurately.
Once the reinterview is completed, the reinterviewer will contact you so both of you can
review the results together. During this review, errors will be discussed and the
appropriate concepts and procedures will be reviewed. In some cases the extent and type
of errors will require a "special needs" observation and/or retraining.
Are there any questions?
(Answer questions)
(Cover any other topics that you feel are important to the survey
and the relationship between the survey supervisor and the FR.
Emphasize the importance of the telephone communication process
between the FRs and the RO staff. Ask the FRs for suggestions on
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making the operation of the survey a smooth one.
(Answer questions. Allow time for discussion.)
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| File Type | application/pdf |
| Author | seama300 |
| File Modified | 2012-06-22 |
| File Created | 2009-03-15 |