PUBLIC SUBMISSION COMMENT/RESPONSES
CMS-2012-0074-(CMS-10434)
Medicaid and CHIP Program (MACPro) System
Comment Tracking# |
State |
Public Comment |
CMCS Response |
8105b027
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NE |
Thanks for the demo on the new MACPro - this will be so nice to implement. I am familiar with the online process for 1915(c) waivers, so I was glad to see the similarity and feel that it will be user friendly.
a) Like the 1915(c) web application, having alpha/number identifiers for sections would be helpful. Not only at the time of completion, but in the printed copy. (This may be in the works and just not ready yet for the demo, but wanted to reinforce that.) b) Copy and pasting from WORD into the narrative boxes is very helpful - hoping that MACPro will accommodate bolding, underline, italics, and bullets.
Nice work!!! |
N/A |
8105e0cc
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CO |
I have questions/comments:
1. Can email notifications received by the state be based on the applications submitted? Since not all applications involve the same program administrators this would be a nice function.
2. Can the information that wouldn’t change for a state unless legislation is passed be “saved” and auto-populate for each new application? ex. Whether a state is a 209b state
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1. Yes. The email notifications that the state receives will be delivered to all users associated with the submission package and will only be relevant to the specific application being amended.
2. The information that a user sees is the most recently approved version of the SPA.
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8108114b
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NC |
I found the MACPro overview session to be informative; thank you. I like the electronic interface for State Plan Amendment (SPA) management in MACPro, and I look forward to using it. Because I work on the SPA for our state's Children's Health Insurance Program, I am familiar with the section prompts in the existing SPA template. My suggestion for improvement in MACPro is to offset any new SCHIP SPA template sections or prompts with bold font or some other indicator, and in those sections, also provide a hypertext link to any new or amended federal statute or regulation that controls that aspect of program administration at the State level. It would actually be helpful to have hypertext links to ALL legal citations in the template. Immediate online access to the legal authority would facilitate State responses to CMS Requests for Additional Information - particularly in offices where staff is not trained in legal research and/or they do not have legal search engine subscriptions.
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The current version of MACPro does not support the functionality that is referenced in your comments. CMCS is exploring options for additional enhancements in future releases of MACPro.
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810ae579
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CA |
1. Will CMS transfer all existing approved SPA's into the new MACPro Workflow System?
2. Will MACPro contain the Revised CHIP State Plan Template? Or will the template be changed again to accommodate the new MACPro System.
3. When a SPA is under CMS' review, will CMS show your comments being worked in real time before the official 90 day period starts? Similar to the "hide/unhide" feature for states?
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810afecd
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TX |
a. Will it be possible to process amendments during the initial data entry period or will states have to suspend the process? b. How will CMS ensure that the Texas plan is the same as the one CMS has on file? How will differences be noted and handled? c. When there is not an easy way to translate current paper state plan pages into the electronic version, how will the transition be adjudicated? If there needs to be significant revision due only to the format change (e.g., narrative to template), will CMS treat this as a “new submission”?
d. How will the State’s extant paper state plan pages be mapped to the electronic pages in the new system, which are by their very nature not limited to the size of a piece of paper? How will the State be able to establish a paper trail between fields in the new electronic system and the old paper pages?
3. The system does not include a numbering scheme on the state plan pages. Because the state plan is vast, this could make it difficult for staff to ask and respond to specific questions. Will MACPro have some type of page numbering system?
4. What key fields will be shown on the finder screen? The existing CMS waiver application has a detailed finder screen with effective dates added. Will this detailed finder screen be implemented in MACPro? If so, what fields of data will be available? Will state plan finder screens be sortable?
5. What type of search function will be available for each state’s currently-approved state plan? Texas suggests that a minimal search capability should include the following: a. The ability to find all instances of a keyword or phrase anywhere in the entire state plan; b. The ability to find sections according to service (e.g., all pages covering EPSDT services) c. A table of contents with hyperlinks to individual pages and sections; and d. A “drill-down” index to allow easy navigation and access to embedded screens.
6. Texas is concerned about the 500 character limit considering some state plan pages and 1115 Demonstration pages are comprised entirely of narrative information, rather than checkboxes and template text. How will this be addressed?
7. Users should have the ability to customize certain system preferences. For example, the user could manually set the system timeout or change the font scheme.
8. The webinar provided only a high-level explanation of how the system will work. When does CMS anticipate having a beta version of the MACPro system online and available for states to fully review? Will some states be able to test the system as beta users prior to implementation?
9. The State assumes each state’s full, currently approved state plan will be made available for public viewing through the MACPro system. Can CMS verify this statement? a. What specific information is output to the Healthcare.gov and CMS.gov sites and when does this occur? b. Will the public be able to locate on the CMS site a snapshot of the Texas State Plan at a specific point in time? c. Will the State be able to provide absolute references to various sections or provisions of the plan to stakeholders and other interested parties (e.g., a hyperlink to a specific state plan section)?
10. State plan submissions are currently identified by transmittal numbers (e.g., 12-003). What type of numbering system does CMS anticipate using for state plan amendment submissions in MACPro?
11. System Backup/Recovery/Security: a. Is there a contingency plan for a situation in which a state must submit state plan information by the close of business, but the MACPro system is offline? b. How frequently is the system backed up? Does CMS have a disaster recovery plan to ensure quick data recovery for states? c. If the user and the system have been performing automated and manual saves and the system goes down, will the user be able to fully recover all their input up to the last save? d. Will CMS users be able to make any changes to the State’s data? If so, how will the change be documented in the system? e. What kind of data encryption does CMS plan to use to ensure the privacy of data stored in the MACPro system? f. The webinar did not mention a privacy policy for data stored on the site. Does CMS plan to implement a privacy policy for MACPro? Does it plan to solicit input from the States as to what should be included in such a policy?
12. All data, including drafts that have not yet been submitted or reviewed, reside on CMS’ data servers. Who ultimately owns this data?
13. What will be the “units” of the plan available for editing on the final system? Must the State open an entire section in order to amend a single item?
14. The webinar did not include a demonstration of the commenting system that CMS will use to adjudicate requests for additional information on state plan amendment submissions. Will this system simply show the state a list of comments in text form?
It would be more helpful for CMS to build a system to allow for inline commenting, similar the track changes and “comment bubble” feature in most word processors, so that states can easily match comments to specific language in their submissions. Such a comment system could also use the principle of nondestructive editing, so that CMS could suggest specific edits in the actual text without actually overwriting the State’s proposed text.
15. Does the system support attachments, such as the current CMS-179 and standard funding questions? If the system does not support uploads of supporting documentation, part of each state plan amendment submission will still have to be conducted via email.
16. The initial rollout of the MACPro system is scheduled to require the submission of state plan eligibility information, which will encompass the Medicaid expansion included in the ACA. The recent Supreme Court ruling on the ACA, however, makes this expansion optional for states. Will there be a way to submit eligibility material under the new system without opting into the new expansion?
17. How will states input existing 1115 Demonstration waivers into the new portal if the web portal does not match the states paper format? How will changes to the existing waiver and the template be handled?
18. Can amendments to an 1115 waiver be submitted prior to approval of the version of the 1115 that is input in the web portal? If not how will amendments be made and approved?
19. Will states use the 1115 portal to submit the Special Terms and Conditions (STCs) set forth by CMS? If not, how will the STCs be submitted and approved? |
1. Yes. Records will be stored indefinitely.
2. MACPro will be implemented overtime in phases. States can use this time to convert their paper based state plans into the system.
The character limit has been increased from 500 to 2,000.
a. CMS will publish approved state plans as well as state specific information to Medicaid.gov. Additional information may be shared at later points of time. b. No. A state will only be able to see an approved state plan. c. The current version of MACPro does not support the functionality that is referenced in your comments. CMCS is exploring options for additional enhancements in future releases of MACPro. -
a. No b. The system is backed up daily. c. There is no auto save function at this time. Users have to manually save their work. d. No. CMS cannot edit user’s data or information.
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810b87d0
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MI |
The MACPro System is similar to the online waiver application system for §1915(c)/(b) waivers, which has some flaws. If staff inadvertently created a SPA or §1115 demonstration application by mistake, the State should have the option to delete this error and not have it displayed on the list page of the online application.
Currently we have several blank waiver and amendment applications by staff who were unsure as to how to use the online application process for §1915(c). Hence it will be helpful if a tutorial webinar on the use of the online application process is posted on the MACPro website. The tutorial should include step-by step instructions on the creation of a new or revised SPA along with the creation of new, or amended or renewal of a §1115 Demonstration. The PowerPoint for the §1915(c) online application is not that helpful when it comes to initiating a new, amendment or renewal.
Michigan recommends a help desk or online chat to address any and all questions concerning the online application. Michigan also recommends that frequently asked questions be posted to the MACPro website as well. The FAQs should include questions that are received and answered by the CMS MACPro technical support. Michigan recommends that like the §1915(c) online application website, resource materials be posted on the MACPro website.
Michigan recommends that the online application have the ability to be saved as a legibly readable Word or pdf document that is vastly different than the online application for the §1915(c). This allows States to post the draft and final versions on their respective websites. This also allows the ease in readability for those who are visually challenged.
Michigan recommends that the online application have text boxes that have at least 2000 characters or above to allow for better descriptions of the question or clarification being asked.
Michigan recommends that CMS allow the States retain the right to determine who has read, write or read & write capabilities to the MACPro system. This includes being flexible in allowing those who have both read and write capability for the SPA to be excluded from having this same function under the §1115 Demonstration .Michigan would like to know if States will have the ability to view other States drafts and final SPAs and §1115 Demonstrations. State staff would like to have the ability to view another State’s draft SPA or demonstration to have an idea on what is feasible.
Michigan would like to know how charts, tables and spreadsheets will be incorporated into the MACPro System. We suggest that the new system is capable of incorporating charts, tables and spreadsheets. For example our §1115 Demonstrations required worksheets with and without waiver costs. Under the old system the worksheets were e-mailed to the regional office, but under the new system will there be a place for attachments or an online worksheet template?
Michigan would like to know the retention policy for retaining online documents in the MACPro System.
Michigan would like to know who has account management.
Michigan would like to know what information from the MACPro System will be shared with the www.medicaid.gov and wwww.healthcare.gov websites.
Michigan would like to know that if multiple SPAs are submitted, does this open up other areas of the State Plan for review and questions by CMS.
Michigan would like to know how new SPAs will or should be incorporated into the current State Plan if a new numbering system is employed.
Most States post their State Plan online for public view. Will CMS provide guidance on incorporating the new into the old or will States be required to keep two versions?
Michigan would like to know how CMS plans to incorporate the existing pages of the State Plan into the MACPro template configuration and if this will be done without requiring States to submit a State Plan Amendment that would open pages for CMS review.
Michigan would like to know what CMS plans for a new numbering system. The State is concerned that the historical tracking of SPAs now available using the current TN identification will be lost unless there is a conscious effort to develop something that will preserve it. Michigan supports the proposed changes and appreciates CMS interest in working with States to resolve issues through a range of corrective actions. |
This functionality currently exists in the MACPro system.
All MACPro trainings and webinars will be recorded posted on Medicaid.gov for viewers to access at any time.
Resource materials exist within the system and additional information including FAQs and other available resources is will be posted on Medicaid.gov.
A dedicated helpdesk and resource mailbox have been established to address any and all questions concerning the online application.
This functionality currently exists within the system.
The character limit has been increased from 500 to 2,000.
This functionality currently exists within the system.
Yes, there is a question within MACPro that asks if you would like to share the drafts and final SPAs with other States.
There are sections throughout the application that supports uploading of attachment. Additionally, text field exist in the application that allows users to provide additional information or clarification.
MACPro will be the system of record. All actions will be maintained indefinitely.
State Medicaid Directors will identify users of the system and what roles they will have within the system.
Approved SPA would be the information that is shared on Medicaid.gov. Additional information may be published as the process progresses.
Yes.
A unique ID is assigned by MACPro at package creation. After the submission of the Initial Application form, MACPro generates the next logical unique ID for the package. The unique ID is designed to include information that will identify the state that submitted the package, the year it was submitted, the package type and authority, and a serial number.
CMS will provide guidance and training on how to convert their paper based SPAs to MACPro. Until this process is fully completed states will be required to maintain two versions.
States will be required to convert their paper based plan information into the system Doing this will not open the pages for review.
A unique ID is assigned by MACPro at package creation. After the submission of the Initial Application form, MACPro generates the next logical unique ID for the package. The unique ID is designed to include information that will identify the state that submitted the package, the year it was submitted, the package type and authority, and a serial number.
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810c2ef2
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MN |
To Whom It May Concern:
Thank you for the opportunity to provide input in the development of the system, designed as a web-based mechanism for the submission and approval of Medicaid and Children's Health Insurance Program (CHIP) Programs (MACPro) state plan amendments and waiver requests. We have a number of comments.
First, as CMS states in the Federal Register notice of June 8, 2012, it would not have been useful to collect public comment on a paper-based version of the MACPro data collection instrument. For that reason, CMS conducted four webinars from June 13 to July 11, so that interested parties could see the MACPro system in operation. Unfortunately, the part of the MACPro system related to waivers is not yet complete, and therefore not shown at all in the webinar. Also, \because the webinar did not show all of the elements of the state plan data collection instrument, and because the webinar was not interactive, this webinar was not effective in gathering the input of affected parties, especially state Medicaid agencies. We think it would be extremely useful for CMS to conduct a second round of public comment, including an interactive webinar, when MACPro is better developed.
We are very supportive of an electronic state plan submission and approval process that will eliminate some of the administrative burden involved with the submission and review of waivers and state plan amendments, improve transparency, and hopefully improve the timeliness of the process. We have some concerns, however, based on the recent webinar and on our experience with the web-based portal developed for home and community-based waivers.
First, it was unclear from the webinar whether MACPro will be able to identify for CMS and state staff, through highlighting, strikeouts and underlines, or other means, the specific amendments being added or deleted. This is important for the review process and for purposes of tracking the history of the state plan and waivers. The current portal for home and community-based waivers do not highlight or otherwise track the specific amendments. Consequently, when we file an amendment through the portal, we are inevitably asked by CMS reviewing staff to produce another document, outside the portal, showing the same amendments in strike-out and underline form, so that CMS staff does not have to compare two 250-page waivers, before and after the amendment, in order to find the changes.
In addition, although we understand from the webinar that the MACPro system will allow us to track history by producing a full copy of our waiver or state plan as it existed at any point in time in its history, it is not clear that MACPro will allow us to track to the date in history on which we proposed or CMS approved a particular change. This information is extremely important to states, because issues in Medicaid are revisited often. Being able to trace an amendment by transmittal number back to a corresponding file with related background information, correspondence, etc., is an important way to achieve a number of goals, including consistency both at the state and CMS levels. If MACPro is not built with this functionality, the result is effectively more work for states, not less, because they would then have to reproduce the waiver or state plan amendment in separate software program in order to track the actual changes they are making.
It appears that MACPro includes an element called "change log," and another called "change report," but the description of those elements leads us to believe that they will track when amendments are submitted, and by whom, but not necessarily the identifiable language changes to the state plan and waivers.
My next concern is about character limits on the text boxes that states are required to use. In our experience with the CMS Waiver Applications Portal, these character limits are unnecessarily restrictive. As we converted our home and community-based waivers from their paper format to the portal, we found ourselves moving important and relevant information to less relevant sections of the template (where there was more room), abbreviating words, removing verbs, etc. to a point that the document becomes difficult to understand. Our description of payment rates for nursing homes is about 180 pages long. It is hard to imagine how a limit on the # of characters is going to be manageable.
On a related note, in the CMS Waiver Applications Portal, the text boxes will not accept any type of formatting-no indents, no outline numbering, etc. If the MACPro system repeats this mistake, it will be impossible to provide CMS with the kind of detailed payment methodology that it has demanded of our state plan over the years. Also, it has been our experience that the CMS Waiver
Applications Portal does not accept files that originated from spreadsheet software such as Excel. In Minnesota, the personnel who are developing estimates of cost, utilization and enrollment are analyzing data compiled from multiple sources. The HCBS waiver portal will accept only one number at a time, so each time we amend our estimates, state personnel then have to cut and paste each number from our spreadsheets into the CMS portal. This is painstaking, and prone to error. We hope that MACPro is developed to accept an entire file that contains the correct elements.
We have numerous questions about the related changes to the substance of the state plan and waivers by virtue of revised or new templates, as well as the approval process, especially about the conversion of the current state plans and waivers into the portal. However, but we have limited our comments here to the MACPro system as presented during the webinars. Thank you for the opportunity to comment, and we look forward to further interaction on this topic.
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CMS will be conducting additional webinars that show all of the elements of the state plan data collection instrument. Additionally, CMS will be conducting interactive trainings for state on MACPro.
CMS is exploring implementing functionality that will identify specific sections that have been changed.
The current version of MACPro does not support the functionality that is referenced in your comments. CMCS is exploring options for additional enhancements in future releases of MACPro.
Correct. However, CMS is exploring implementing functionality that will identify specific sections that have been changed.
The character limit has been increased from 500 to 2,000.
MACPro has text boxes that allows for additional explanation or clarification of information. CMS is exploring implementing functionality that will allow for detailed formatting.
Various sections within the system allow for uploading pdf documents only. CMS is exploring implementing functionality that will support uploading non-pdf documents. |
810c2ef6
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CO |
I am writing to you on behalf of Colorado's single state Medicaid agency, the Department of Health Care Policy and Financing to provide comment related to CMS-1 0434 Agency Information Collection; Comment Request; Webinars: MACPro to seek clarification on system function. Colorado appreciates and applauds CMS' efforts to develop more streamlined submission and approval processes for Medicaid and CHIP State Plans and Information systems Advanced Planning Documents, and other State submissions for federal review and approval. Based on the functionality demonstrated via the webinar(s) and our own experience with such processes, Colorado has specific questions as follows:
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a. No uploaded content will not be treated as a new SPA. b. N/A c. N/A
a. No b. Yes C. No.
d. Multiple drafts can be in progress. However, two people cannot access the same data at the same time.
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810c67
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CA |
The California Department of Health Care Services (DHCS) supports the Centers for Medicare and Medicaid's (CMS) efforts to improve the efficiency and ease of the State Plan Amendment and Waiver submission and review process through a user-friendly online tool. We appreciate CMS's thorough informational webinars on MACPro and the opportunity to comment.
DHCS submits the following technical questions and comments about how the MACPro system. will function for your consideration in response to the request for public comment notice in the June 08, 2012 Federal Register
the State Plan by major subject titles, sections and subsections. There is no mention of the use of transmittal numbers or attachment numbers. Will CMS require transmittal numbers for State Plan Amendment submissions under the new MAC Pro system? Will the format of the State Plan pages change or will it stay the same?
DHCS appreciates the opportunity to provide comments on the MACPro System.
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Page
December 7, 2012
MACPro 30-Day
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Darlene Anderson |
File Modified | 0000-00-00 |
File Created | 2021-01-30 |