CS-13-402 Field Collection, CS-13-403 Field Exam, CS-13-404 Excise, GS-13-405 Estate and Gift, GS-13-406 Employment Surveys

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-13-406 2013 Employment Tax OMB Survey Instruments

CS-13-402 Field Collection, CS-13-403 Field Exam, CS-13-404 Excise, GS-13-405 Estate and Gift, GS-13-406 Employment Surveys

OMB: 1545-1432

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Employment Tax Prenotification Letter








Dear


I need your help with an important initiative I am undertaking to improve our service to America's taxpayers. I want to get feedback from taxpayers like you who have recently experienced an audit of their employment tax returns.


In a few days, you will receive a questionnaire asking your opinions about the audit with the IRS. Please direct it to the person who had the most contact with the IRS on this matter. The questionnaire should take less than 5 minutes to complete. Your answers will be combined with others to give us an evaluation of customer satisfaction with IRS service.


To keep all replies anonymous to the IRS, we have asked an independent research company to administer the survey. Pacific Consulting Group/Scantron employees will process the questionnaires and report only statistical totals to us.


I am committed to improving IRS service to every taxpayer. Please help me in this effort by completing and returning the questionnaire as soon as possible. If you do not receive a questionnaire, please contact the Survey Helpline at 1-866-960-7897.





Sincerely,





John H. Imhoff, Jr.

Director, Specialty Programs



L1_13257-K











Dear


A few days ago, you received a letter from John H. Imhoff, Jr., Director, Specialty Programs, asking for your help with an important research project.


We are administering a nationwide survey among people who have had contact with the Internal Revenue Service (IRS). We want to know your opinions about your recent experience with the IRS audit of your employment tax return. Your responses are critical to the accuracy of this research.


We are sending questionnaires to all taxpayers who have gone through a recent examination of an employment tax return. All responses will be anonymous to the IRS, and your participation is voluntary. We will group your responses with others, so that no individual reply can be traced back to any one person.


The questionnaire is quite brief and should take less than 5 minutes to complete. Please use the postage-paid reply envelope to return your completed questionnaire. If you have any questions about this survey, please feel free to call the Survey Helpline at 1-866-960-7897.


The IRS is committed to improving its performance and service to the American public. A first step in this process is to gather reliable information from those who have had contact with IRS services and employees. Your honest opinions will help bring about this improvement.


Sincerely,





Dr. Peter Webb

Project Director

Pacific Consulting Group


L2_13257-K











Do We Have Your Input Yet?


Recently, you received a survey asking your opinions

about the service you received from the IRS in a recent

contact. If you have already completed and returned the

survey, please accept our sincere thanks. If not, please

take a few minutes to complete it and return it today. We want

to be sure we have your opinions and suggestions.


If you did not receive the survey, or it got misplaced,

please call us at 1-866-960-7897.


Dr. Peter Webb

Project Director

Pacific Consulting Group



L3_13257-K


































Dear


A few days ago, you received a survey from John H. Imhoff, Jr., Director, Specialty Programs,

asking for your help with an important research project. If you have already completed the survey, thank you. If you have not already done so, please take a few minutes to fill in your responses.


We are administering a nationwide survey among people who have had contact with the Internal

Revenue Service (IRS). We want to know your opinions about your recent experience with the IRS audit of your employment tax return. Your responses are critical to the accuracy of this research.


We are sending questionnaires to all taxpayers who have gone through a recent examination of an employment tax return. All responses will be anonymous to the IRS, and your participation is voluntary. We will group your responses with others, so that no individual reply can be traced back to any one person.


The questionnaire is quite brief and should take less than 5 minutes to complete. Please use the postage-paid reply envelope to return your completed questionnaire. If you have any questions about this survey, please feel free to call the Survey Helpline at 1-866-960-7897.


The IRS is committed to improving its performance and service to the American public. A first step in this process is to gather reliable information from those who have had contact with IRS services and employees. Your honest opinions will help bring about this improvement.

Thank you in advance for your cooperation.


Sincerely,





Dr. Peter Webb

Project Director

Pacific Consulting Group



L4_13257-K


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File Typeapplication/msword
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
Last Modified ByDepartment of Treasury
File Modified2013-08-06
File Created2013-08-06

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