Invitation Letter

Under Secretary for Memorial Affairs
810 Vermont Ave NW Ste 400
Washington DC 20420

Date
Address

Respondent ID: XXXX
Dear First Name Last Name
You have served your country honorably. We at the Department of Veterans’ Affairs are always
striving to improve the benefits and services that are provided to you by a grateful nation to
honor your service.
The National Cemetery Administration’s primary mission is to provide Veterans and their families
with final resting places in national shrines. These national shrines ensure that all Veterans who
choose to do so will be provided with a lasting tribute that commemorates their service to our
country in a dignified and respectful setting. We are seeking to better understand how well our
current services are meeting your needs and to ask your opinion regarding new types of burials
and memorialization technologies and whether they should be offered to Veterans in the future.
Please take the time to participate in this 2013 Veterans’ Burial Services Survey. Our survey
is completely anonymous and will not affect your benefits in any way. All survey responses are
kept strictly confidential and will only be used to report group-level findings. Completion of
this survey is voluntary. If you complete the survey, you may skip any question you do not wish
to answer. To participate, simply type the following internet address into your web browser:
www.VA2013VeteranBurialSurvey.com and then enter your Respondent ID: ###### when prompted.
All information regarding this survey is available on the website.
Thank you for your service and for helping us better serve you, the Veteran.

Steve L. Muro,
Under Secretary for Memorial Affairs,
Department of Veterans Affairs