Quanitative Consumer Research - US Mint Customer Spend Trajectory Research

Forms and Documents

Document Name	Status
United States Mint Spend Trajectory Qualitative Research Summary 5-15-13....docx Supplementary Document	2013-06-28
1525-0012-0181 (Part II of 1525-0012-0179) Supporting Statementt B_072613.rtf Supporting Statement B	2013-08-01
1525-0012-0181 (Part II of 1525-0012-0179) Supporting Statement A_072613.doc Supporting Statement A	2013-08-01

IC Document Collections

IC ID	Document Title	Status
207088	Quanitative Consumer Research Other-Survey	New

ICR Details

OMB Control No: 1525-0015	ICR Reference No: 201305-1525-001
Status: Historical Active	Previous ICR Reference No:
Agency/Subagency: TREAS/MINT	Agency Tracking No:
Title: Quanitative Consumer Research - US Mint Customer Spend Trajectory Research
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Emergency	Approval Requested By: 05/31/2013
OIRA Conclusion Action: Approved with change	Conclusion Date: 08/01/2013
	Date Received in OIRA: 05/30/2013
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2014	6 Months From Approved
Responses	3,000	0	0
Time Burden (Hours)	1,000	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: This collection request is for the United States Mint to conduct the second phase of research study that aims to inventory the various multi-year spend trajectories (e.g., spend increases substantially, spend decreases substantially, customer stops purchasing altogether, etc.) observed in the United States Mint customer base and to understand the factors that contribute to these trajectories. The first phase of this study has already started and consists of qualitative in-depth interviews. This second phase uses the responses from the first phase to inform a web-based quantitative survey.

Emergency Justfication: It is essential to the mission of the United States Mint to conduct surveys to comply with Executive Order 12862. Not conducting surveys to complete quantitative and qualitative research studies impacts the mission by not adequately utilizing or responding to customer feedback. Additionally, federal agencies are under constraints to best utilize funding resources and conducting this survey will also ensure federal funding is properly used and expended to support agency programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Quanitative Consumer Research

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	3,000	0	0	3,000	0	0
Annual Time Burden (Hours)	1,000	0	0	1,000	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a new collection.

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Annual Cost to Federal Government:

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/30/2013

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