HUD-2994-A You are our Client

You are our Client!
Grant Applicant Survey

U.S. Department of Housing
And Urban Development
Office of Departmental Grants
Management and Oversight

OMB No. 2535-0116 (exp. 2/29/2016)

The information collection requirements contained in this document have been approved by the Office of Management and Budget
(OMB) under the Paperwork Reduction Act of 1995 (44U.S.C. 3501-3520). This agency may not collect this information, and you are
not required to complete this form, unless it displays a currently valid OMB control number. Public reporting burden for this
collection is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data
sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. All information
collection contained in this Survey is optional.
The Department of Housing and Urban Development is trying to provide a more user friendly, customer driven funding process.
Please let us have your comments and recommendations for improvements to the Notice of Funding Availability Application and
forms and/or the Electronic Grant Application Outreach process. You can complete and submit this survey and attach it to your
electronic application or you mail directly to: Department of Housing and Urban Development, 451 7 th Street, SW – Room 3156,
Washington, DC 20410.
Instructions. Listed below are several questions regarding outreach conducted by the Federal Government to prepare organizations
for the Grants.gov registration process, the retrieval of funding opportunities, and submission of electronic applications. The grading
scale below provides options from extremely helpful to not applicable. In the box provided, grade the government on its outreach
efforts from O-None thru G-Not applicable to my needs. Section seven provides space for you to make SUGGESTIONS FOR
IMPROVEMENT, please identify the section you are commenting on. Field level help is available by click on the F1 key.
O= None
A = Extremely helpful
B = Somewhat helpful
F = Not helpful G = Not applicable to my needs

C = Helpful

D = Not very helpful

Section 1 – Electronic Grant Application Outreach Provide details about the type of information you
received from HUD about Grants.gov as indicated below.
1.

The brochure(s)/guide(s) (insert title(s)):

Grade:

O-None
2.

Title of the workshop(s) /conference(s)/meeting(s)/training/forum(s)

Date attended:

3.

Title(s) of satellite broadcast(s):

Date(s):

4.

Did you receive information from the Agency Call Center?
Yes
No
If yes, please provide the date(s) and rate the quality
of assistance received.

Date(s):

Did you receive information from the Grant.gov Contact Center? ?
Yes
No
If yes, please provide the date(s) and rate the quality of
assistance received.

Date(s):

Grade:

O-None
Grade:

O-None

5.

6.

Grade:

O-None
Grade:

O-None

How could we improve our communications to you and others like you (please explain)?

Section 2 – Electronic Grant Application Registration Process
1.

Did you find the Grants.gov website information on registration clearer and easier to understand than last
year?
2. Do you have access to IBM compatible software?
3. Do you have Internet access within your office or division?

Yes

No

Yes
Yes

No
No

If no, to question 3, please answer the following questions. Is the access within:
a. Within your organization?
b. Available in your building?

Grant Applicant Survery

Yes
Yes

Page 1 of 3

No
No

form HUD-2994-A (08/2006)

4.

c. Available at home?
d. Available within 1 mile of where you work?
e. Available within 5 miles of where you work?
f. Available more than 5 miles of where you work?
Do you have problems with Internet access due to any of the following?
Cost?
Reliability?
Office access rights?
Poor quality reception?

Yes
Yes
Yes
Yes

No
No
No
No

Yes
Yes
Yes
Yes

No
No
No
No

Section 3 – Funding Opportunities
Insert CFDA numeral:

Please provide CFDA Number for funding opportunity are you commenting on.
1.

Did you find the Submission Checklist helpful?

Yes

No

2.

Were the Funding Opportunity instructions clearer and easier to follow than last year?

Yes

No

3.

Were the Program specific funding opportunity instructions clearer and easier to follow than last year?

Yes

No

4.

Did you find sections of the funding opportunity duplicative?

Yes

No

5. If yes, to any of the questions above, identify the section(s) and areas for streamlining the redundant information.

Section 4 – Finding Grant Opportunities
1. Was it easier to find the Finding Opportunities on-line through Grants.gov than previous
methods?
2. Based on previous years, how easy was it to find grants in the

Yes

No

Choose from dropdown

None

a. Federal Register

None

b. Trade journals

None

c. Agency websites
3. How could finding grant opportunities be improved (please explain)?

Section 5 – Applying for Grant Opportunities
1. How many people were involved in completing the application submission?

Number:

0

2. Did you find the electronic application useful for dissemination purposes?

Yes

No

3. Did the same individual who downloaded the grant application submit the application?

Yes

No

4. Did you know where to look for instructions for completing and submitting the application?

Yes

No

5. At what point in the process did you download and read the Application Instructions?

O-Not applicable

6. What Section of the Electronic Application Desktop Guide were most useful?
7. How could the Electronic Application Desktop Guide be improved (please explain)?

Grant Applicant Survery

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form HUD-2994-A (08/2006)

Grade

O-None

8. Did you find the Submission Tips helpful?

Grade

O-None

9. Did you find the NOFA Application Submission Checklist helpful?

Yes
No
Do not know
Yes
No
Do not know

10. Did you know how to use the attachment form in the application package?
11. Did you have a problem saving your application?

Section 6 – Applicant Information
Organization Legal Name
Address

City

Zip Code

Telephone Number: (including area code)

Contact Name:

State

Email Address

Section 7 – Suggestions
For improving the Electronic Grant process, please specify below. Please identify the section you are
commenting on.

Grant Applicant Survery

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form HUD-2994-A (08/2006)