3 BVA Call Center Questionnaire

Board of Veterans' Appeals - Veterans Information Office - Voice of the Veteran Call Center Survey

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0814 can be found here:

Documents and Forms

Document Name Document Type
3 BVA_Call Center_Questionnaire.doc.docx No URL - Telephonic script Other-Telephone Script
3 BVA_Call Center_Questionnaire.doc.docx 3 BVA_Call Center_Questionnaire IC Document

Information Collection (IC) Details

IC Title:	3 BVA Call Center Questionnaire	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Telephone Script			3 BVA_Call Center_Questionnaire.doc.docx	No URL - Telephonic script	No		Paper Only

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	5,000	5,000
Annual IC Time Burden (Hours)	500	500
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
3 BVA_Call Center_Questionnaire	3 BVA_Call Center_Questionnaire.doc.docx	02/24/2014

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.