The American Community Survey

Attachment O

Questions Contained in the
ACS Housing Unit Reinterview Instrument
Original outcome was a completed interview:
If respondent name is known:
Telephone Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. May I speak to [RESPNAME]?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card.
May I speak to [RESPNAME]?
Q: Thank you for helping us recently with the American Community Survey. We’re doing a
short quality control check to make sure that our interviewers are following correct
procedures. Is your address [ADDRESS]?
If respondent name is unknown:
Telephone Reinterview:
Q: Hello, This is _______ from the U.S. Census Bureau. Our records show that one of
our interviewers recently contacted your household. We’re doing a short quality
control check to make sure that our interviewers are following correct procedures.
Can you or another household member answer a few questions to help us evaluate the
interviewer’s work?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card.
Our records show that one of our interviewers recently contacted your household.
We’re doing a short quality control check to make sure that our interviewers are
following correct procedures. Can you or another household member answer a few
questions to help us evaluate the interviewer’s work?
Q: I need to verify that the address here/there is [ADDRESS].
Q: With whom am I speaking? (If not already known)
Q: Did an interviewer contact you on or about [INT_DATE] and ask questions about the
characteristics of this housing unit and the occupants of the unit?
if yes and respondent name was unknown:
Q: Were you present during the original interview?
if no and respondent name was known:
Q: Could the interviewer have spoken to another person at [ADDRESS]?
Q: May I speak to her/him?
if yes: Did an interviewer visit or call regarding [ADDRESS]?
Q: Did the interviewer visit in person or call on the telephone?
Q: Was the interviewer polite and professional?
Q: About how long did the interview last?
If original interview was in person:
Q: Did the interviewer use a laptop computer?
Q: Our records indicate that [ROSTER_NAMES] was/were living or staying at [ADDRESS] on
[INT_DATE]. Is this correct?
Q: I’d also like to verify that we recorded each person’s age correctly. [Read all names and
ages]

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Q: Have I missed any household member who was living or staying at this address on
[INT_DATE]?
Q: Did the interviewer ask questions about the total number of rooms and bedrooms in this unit?
Q: For each person living at this unit, did the interviewer ask questions about their income?
END: Thank you for your cooperation. You’ve been very helpful.
Original outcome was a noninterview with information provided by a contact person:
If contact name is known:
Telephone Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. May I speak to
[CONTACTNAME]?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card.
May I speak to [CONTACTNAME]?
INTRO: Thank you for recently helping us verify the status of [ADDRESS]. We’re doing a
short quality control check to make sure that our interviewers are following correct
procedures.
If contact name is unknown:
Telephone Reinterview:
Q: Hello. I’m _______ from the U.S. Census Bureau. Our records show that one of our
interviewers recently contacted your location to verify the status of [ADDRESS].
We’re doing a short quality control check to make sure that our interviewers are
following correct procedures. Can you or someone else answer a few questions to
help us evaluate the interviewer’s work?
Personal-visit Reinterview:
Q: Hello. I’m _______ from the U.S. Census Bureau. Here is my identification card.
Our records show that one of our interviewers recently contacted this location to
verify the status of [ADDRESS]. We’re doing a short quality control check to make
sure that our interviewers are following correct procedures. Can you or someone else
answer a few questions to help us evaluate the interviewer’s work?
Q: Did an interviewer visit or call regarding [ADDRESS]?
if yes and contact name was unknown:
Q: Were you present during the original interview?
if no and respondent name was known:
Q: Could the interviewer have spoken to another person at [ADDRESS]?
Q: May I speak to her/him?
if yes: Did an interviewer visit or call regarding [ADDRESS]?
Q: Did the interviewer visit in person or call on the telephone?
Q: Was the interviewer polite and professional?
If original interview was in person:
Q: Did the interviewer use a laptop computer?
Q: Our records show that on [INT_DATE], [ADDRESS] [ORIGINAL OUTCOME
DESCRIPTION]. Is this information correct?
if no:
Q: What was the status of [ADDRESS] on or about [INTDATE]?
END: Thank you for your cooperation. You’ve been very helpful.

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Original outcome was a vacant interview: Status verification section only
Q: Was [ADDRESS] vacant on [INTDATE]?
if don’t know or refused:
Q: Is there someone present I could speak with who could tell me the status of
[ADDRESS] on or about [INTDATE]?
Q: May I speak to her/him?
if yes:
Q: Hello. I’m _______ from the U.S. Census Bureau. Our records show that one
of our interviewers recently contacted this location to verify the status of
[ADDRESS]. We’re doing a short quality control check to make sure that our
interviewers are following correct procedures. Was [ADDRESS] vacant on
[INTDATE]?
Miscellaneous questions: For specific cases
If respondent/contact person is unknown:
Q: Have I reached area code [AREA] [PREFIX]-[SUFFIX], ext [EXTN]?
if no:
END: I’m sorry, I must have dialed incorrectly. I’ll try again.
if refused:
END: I’m sorry, I’ll dial again to be sure I’ve dialed correctly.
If respondent/contact person can’t be reached or no longer lives there:
Q: Perhaps you can help me. Are you a household member who is 15 years or older?
if no:
Q: Is there a household member present I may speak to who is 15 years or older?
if original outcome was a complete interview:
Q: Our records show that one of our interviewers recently contacted your household.
We’re doing a short quality control check to make sure that our interviewers are
following correct procedures. Can you or another household member answer a few
questions to help us evaluate the interviewer’s work?
if original outcome was a noninterview or vacant interview:
Q: Our records show that one of our interviewers recently contacted this location to
verify the status of [ADDRESS]. We’re doing a short quality control check to make
sure that our interviewers are following correct procedures. Can you or someone else
answer a few questions to help us evaluate the interviewer’s work?
If the address or telephone number is wrong:
END: I’m sorry, I have the wrong address/telephone number. Thank you for your help.
If the contact refuses to cooperate:
END: I’m sorry to have bothered you.
If no household member is available to answer questions:
END: Thank you for your help, but I need to speak to a household member. I’ll try back
later.

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If now is not a good time to complete the reinterview:
Q: I’d like to schedule a date to complete/conduct the quality check. What date and time
would be best to call/visit? Today is [DATE].
If respondent/contact person is not available now, but will be available later:
Q: What date and time would be best to contact [RESPNAME]/[CONTACTNAME],
[CONTACTTITLE] in order to conduct the quality check? Today is [DATE].
END: Thank you for your help. We will call/visit again at the time suggested.