Appendix G - Analysis Plan FY2013

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Quality Control for Rental Assistance Subsidy Determination

Appendix G - Analysis Plan FY2013

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DRAFT ANALYSIS PLAN
for the FY 2013 HUDQC Study

Quality Control for Rental Assistance
Subsidy Determinations Study

Prepared for:

Office of Policy Development and Research
Department of Housing and Urban Development
Washington, DC 20410

Contract #: GS-23F-0777H
Task Order #: DU208WP-13-T-00002

Prepared by:

ICF International
11785 Beltsville Drive
Calverton, MD 20705-3119

October 18, 2013

Table of Contents

INTRODUCTION 1

Rent Error—The Dependent Variable 3

Preparation of Analytic Data Files 5

ANALYSIS PLAN BY STUDY OBJECTIVE 6

Objective 1: Identify the various types of rent errors and error rates and related estimation variances. 6

Exhibit 1: Percent of Households with Proper Payments (FY 2012 and FY 2013) 6

Exhibit 2: Rent Error: Percent of Households in Error, Average Gross Dollars in Error, and Error Rate (FY 2012 and FY 2013) 7

Exhibit 3a: Underpayment Households: Percent of Households and Average Monthly Dollar Amount of Error (FY 2012 and FY 2013) 7

Exhibit 3b: Overpayment Households: Percent of Households and Average Monthly Dollar Amount of Error (FY 2012 and FY 2013) 7

Objective 2: Identify the dollar costs of the various types of error. 8

Exhibit 4: Percent of Households with Calculation and Consistency Errors (FY 2013) 9

Exhibit 5: Certifications and Recertifications by Program Type (FY 2012 and FY 2013) 9

Exhibit 6: Average Monthly Underpayment and Overpayment Dollar Amount Averaged Across All Households (FY 2012 and FY 2013) 10

Exhibit 7: Administrative Error: Percent of Households, Average Dollars in Error for All Households Recalculated Rent (FY 2013) 10

Exhibit 8a: Form HUD-50058/50059 Administrative Error: Percent of Households, Average Dollars in Error for Non-MTW Households with Recalculated Form HUD-50058/50059 Error (FY 2013) 11

Exhibit 8b: Form HUD-50058/50059 Administrative Error: Percent of Households, Average Dollars in Error for Households with QC Rent Error (FY 2013) 12

Objective 3: Estimate national-level net costs for total errors and major error types. 13

Exhibit 9: Gross and Net Dollar Rent Error (Monthly) for All Households (FY 2012 and FY 2013) 13

Objective 4: Determine the relationship between errors detectable by using the HUD-50058 and HUD-50059 forms and total errors found in the study. 13

Exhibit 10: 50058/50059 Rent Calculation Error Compared to QC Rent Error (FY 2012 and FY 2013) 14

Exhibit 11: Findings With and Without Information Obtained from Sources Other Than the Tenant File (FY 2012 and FY 2013) 14

Objective 5: Determine whether error rates and error costs have statistically significant differences from program to program. 14

Exhibit 12a: Gross and Net Dollar Error (Monthly) for All Households (FY 2012 and FY 2013) 15

Exhibit 12b: Gross and Net Dollar Error Rates (Monthly) for All Households (FY 2012 and FY 2013) 15

Objective 6: Determine the extent to which households are overhoused relative to HUD’s occupancy standards. 15

Exhibit 21: PHA Section 8 Unit Size Standards 15

Exhibit 22: Percent of Households in Units with Correct Number of Bedrooms (According to Study Guidelines) (FY 2012 and FY 2013) 17

Exhibit 23: Percent of All Households by Number of Bedrooms and Number of Household Members (in thousands) (FY 2013) 17

Exhibit 23a: Percent of All Households by Number of Bedrooms and Number of Household Members (in thousands) (FY 2012) 17

Objective 7: Provide information on the extent to which errors are concentrated in projects and programs. 18

Objective 8: Estimate the percentage of newly certified tenants who were incorrectly determined eligible for program admission. 18

Exhibit 24: Percent of Newly Certified Households Meeting Certification Criteria (FY 2012 and FY 2013) 18

Exhibit 25: Percent of Newly Certified Households Meeting Certification Criteria (FY 2013) 19

Objective 9: Determine the extent to which Section 8 Voucher rent comparability determinations are found in the tenant file, and indicate the method used to support the determination. Determine whether Voucher payment standards are within 90–110 percent of fair market rents, and determine whether the correct utility allowances are being applied. 19

Rent Reasonableness Analysis 19

Exhibit 26: Rent Reasonableness Determination Methods (FY 2012 and FY 2013) 19

Exhibit 27: Rent Reasonableness Documents in Files for New Admissions and Annual Recertifications (FY 2012 and FY 2013) 20

Exhibit 28: Timing of Most Recent Rent Reasonableness Determination—New Admissions and Annual Recertifications (FY 2012 and FY 2013) 20

Payment Standards Analysis 21

Exhibit 29: Number and Percent of Households with Payment Standard Discrepancies (FY 2013) 21

Exhibit 30: Number of Households Meeting Payment Standard Requirements 21

Exhibit 31: Details of Cases Falling Outside 90–110 Percent of the Fair Market Rent 22

Exhibit 32: Details of Projects Falling Outside 90–110 Percent of the Fair Market Rent 22

Exhibit 33: Comparison of the FY 2012 to FY 2013 Payment Standard Analysis 23

Utility Schedules 23

Exhibit 34: Types of Documents Used by the PHA to Identify Utilities and Calculate the Utility Allowance Value (FY 2012 and FY 2013) 23

Exhibit 35: QC Utility Allowance Comparison Findings (FY 2013) 24

Exhibit 36: Availability of All Information to Enable QC Utility Allowance Calculation (FY 2013) 24

Exhibit 37: QC Utility Allowance compared to Form HUD-50058 Form Utility Allowance 24

Objective 10: Estimate total positive and negative errors in terms of HUD subsidies. 25

Exhibit 38: Negative Subsidy Households (Tenant Overpayment) Percent of Households and Average Monthly Dollar Amount of Error (FY 2012 and FY 2013) 25

Exhibit 39: Positive Subsidy Households (Tenant Underpayment) Percent of Households and Average Monthly Dollar Amount of Error (FY 2012 and FY 2013) 25

Exhibit 40: Average Monthly Dollar Amounts of Error for Negative (Tenant Overpayment) and Positive (Tenant Underpayment) Subsidies Averaged Across All Households (FY 2012 and FY 2013) 26

Objective 11: Determine the extent to which error rates in projects that use an automated rent calculation system differ from errors in those that do not. 26

Exhibit 41: Percent of Projects Using Computer Software for Administrative Tasks in the Past 12 Months (FY 2013) 26

Exhibit 42: Percent of Projects Using Computer Software Uses in the Past 12 Months, by Project Size (FY 2013) 27

Objective 12: Determine whether other tenant or project characteristics on which data are available are correlated with higher or low error rates. 27

Objective 13: Determine whether cases for which 50058/59 data had been submitted to HUD were more or less likely to have errors than those for which data had not been submitted. 28

Exhibit 43: PIC/TRACS Data by Program Type and Average Gross Dollars in for Households in Error (FY 2013) 28

Exhibit 44: Presence and Absence of PIC/TRACS Data by Program Type and Average Gross Dollars in for All Households (FY 2013) 29

Exhibit 45: Percent of Matched and Non-Matched Dollar Amounts for Key Variables Matching Variables from the 50058/50059 Form and PIC/TRACS Data Files (FY 2013) 29

Exhibit 46: Average Net and Gross Dollars in Error by Program Type and PIC/TRACS Data for All Households 30

Final Report Outline 31

Definitions 1

Tables Responding to Objective(s) 1

APPENDICES

Appendix A: Definitions of Key Terms

Appendix B: Source Tables Responding to Each Objective

Appendix C: National Estimate Source Tables

INTRODUCTION

The purpose of this document is to describe how analyses will be conducted for the FY 2013 HUDQC Study: Quality Control for Rental Assistance Subsidy Determinations. The Department of Housing and Urban Development (HUD) provides housing assistance through several rental assistance programs. Subsidies are based on HUD regulations defining financial need, eligibility requirements, and subsidy amounts. Generally, eligibility for a HUD-assisted housing unit requires a total income equal to or below the very-low-income standard (50% of the median family income of the area). The tenant payment is set at the higher of two amounts: 10 percent of total income, or 30 percent of adjusted income, based on certain types of deductions.

This study examines the following rent subsidy programs:1

  • PIH-administered Public Housing (i.e., Public Housing)

  • PIH-administered Section 8 projects

  • Moderate Rehabilitation

  • Vouchers

  • Office of Housing-administered projects (i.e., Owner-administered)

  • Section 8 New Construction/Substantial Rehabilitation

  • Section 8 Loan Management

  • Section 8 Property Disposition

  • Section 202 Project Rental Assistance Contracts (PRAC)

  • Section 202/162 Project Assistance Contracts (PAC)

  • Section 811 PRAC

The HUDQC Study focuses on the nature and extent of errors in rental assistance subsidies in the assisted housing programs listed above. The overall purpose of the study is to determine the type, severity, and cost of errors associated with income certification and rent calculations. This study will produce national estimates of error with a 95 percent likelihood that estimated aggregate national rent errors for all programs are within two percentage points of the true population rent calculation error. A nationally representative sample of 2,400 households in approximately 600 projects nationwide will be selected for review and verification of information used to determine rental assistance subsidies in their most recent (re)certification.2 All tables and exhibits in the analysis plan are based on estimates, and should be interpreted accordingly. In order to conduct this review and verification, we will execute the following steps:

  1. Review Household File. Study Headquarters staff will use computer-assisted data collection technology to review and extract information contained in each sampled household’s file. The focus of the review is HUD’s forms 50058 and 50059 which are used by housing managers to record information required for determining rental assistance eligibility and subsidy amount; and the specific pieces of information contained in the file that are used by management to verify the figures used in the 50058 or 50059. The 50058/50059 forms also contain the rent calculated by management.

  2. Determine Administrative Errors. Using the information in the household file, ICF will re-calculate the rent on the basis of verification documentation and information contained in the file. Discrepancies between the rent recorded on the 50058/50059 and this recalculation will indicate administrative errors.

  3. Interview Households. Each household will participate in a detailed item by item interview, capturing each element in the rent calculation. This interview will probe on all financial resources and household circumstances, including those that may not be contained in the tenant file. Household members will be asked to sign releases permitting ICF to obtain verification from relevant third parties for items lacking acceptable documentation in the household file.

  4. Conduct Enhanced Verification. Based on new or more accurate information provided by the household, ICF will independently obtain verification from third parties regarding this new information. In addition, verification of benefits and earned income will be obtained directly from official Federal-level sources by matching household member identifying information (name, Social Security number, date of birth) with Social Security Administration files and the National Directory of New Hires.

  5. Calculate QC Rent. A rent calculation will be performed on the basis of verified information, including that contained in the original household file and that obtained through the interview process and third-party verification.

  6. Determine Error. Errors are defined as the difference between the rent calculation on the 50058/50059 and rent determined by the QC rent calculation.

Using the data collected in the above steps and the error determinations, the data analysis will proceed to address the study’s objectives.

Rent Error—The Dependent Variable

Rent error in this study has several dimensions and definitions. At a very basic level, an error pertains to the condition in which a tenant is receiving an incorrect amount of subsidy, based on verified information.

Rent Used in Error Determinations. Error is determined by the difference between the rent actually paid by the household and the rent that should have been paid, based on verified information obtained from the household file, verified information provided by the household, and verified information obtained from third parties:

  • Actual Rent—the monthly tenant rent indicated on the 50058/50059 forms or, if this item is missing, this information is obtained from other sources in the household file. This is the monthly household rent for the year to follow the most recent (re)certification.

  • Quality Control (QC) Rent—the monthly household rent calculated by ICF using the information reported by the household and verified, as well as the verified information contained in the tenant file.

Calculation of Quality Control Rent. HUD specifies the formulas for determining assisted household rent for each of its programs. These formulas generally consider adjusted annual income, which is the total of household members’ earned and unearned income, less specific allowances. There are several different calculation formulas, depending on the program and the specifics of each household’s situation. These formulas are defined in the HUDQC Study Standards document delivered under separate cover.

Error Definitions. Study objectives require that several different types of errors be estimated on the basis of data collected in this study. The two primary distinctions are total errors and error rates.

Total Errors

  • Dollar Rent Error—the dollar amount of Actual Rent minus QC Rent for an individual household. A negative number indicates an underpayment, meaning the household paid less than it should and HUD’s subsidy was higher than it should have been. A positive number indicates a household overpayment, meaning HUD’s contribution was less than it should have been.

  • Total Gross Rent Error—the weighted sum of the absolute values of positive and negative individual household Rent Dollar Errors.

  • Total Net Rent Error—the arithmetic value of the weighted sum of individual household Rent Dollar Errors.

Error Rates

  • Dollar Error Rate—the quotient of Total Gross Rent Error divided by the weighted sum of individual household QC rents.

  • Case Error Rate—the quotient of the weighted sum of Dollar Rent Errors in excess of $5 per month divided by the total weighted number of households.

Errors in rental assistance subsidies relate to both eligibility and amount of subsidy:

  • Eligibility Error—a household may not be eligible for rental assistance, which places the entire subsidy in error.3

  • Subsidy Error—the amount of subsidy may be too high or too low.

Error sources are classified into two broad types:

  • Rent Error—any of the components used to determine household rent (e.g., earned income, household size, medical expenses) could be in error. These are often attributed to tenant misreporting, but they can also be due to tenant misunderstanding.

  • Administrative Error—local housing administrative staff may make mistakes (e.g., calculation errors, transcription errors, improper application of income or allowances) or they may fail to follow HUD requirements (e.g., fail to recertify on time). Some administrative errors (e.g., not requesting a Social Security number) do not produce rent errors.

Errors may be made in either the determination of initial eligibility or in the determination of the correct household payment. Two types of payment errors may occur:4

  • Overpayment—household payment is above the correct amount, and HUD’s subsidy is too low.

  • Underpayment—household payment is below the correct amount, and HUD’s subsidy is too high.

Appendix A contains the definitions of all key terms used in this analysis plan.

Preparation of Analytic Data Files

The main analytic data files will be based on the results of household file reviews, household interviews, and third-party verification. While we will be using the third-party verified information to determine errors, the analytic files must also contain the information collected from the household files and household interviews to address the study objectives pertaining to error sources and causes. The household file information is needed to identify the incidence of administrative errors; the household interview data is needed to determine the incidence of household misreporting; both files and the verification file are needed to determine the extent that various types of resources contribute to error.

Our core master analytic file will consist of a household record containing:

  • Household Record Review Data—all information collected from the 50058/50059, the items that are verified and the type of verification observed; and the tenant rent.

  • Household Interview Data—all information collected during the household interview pertaining to items needed to calculate rent and determine eligibility.

  • QC Verification Data—all information used to calculate the QC rent, consisting of verified information obtained from the household file, verified information provided by the household, and verified information obtained from third parties.

We will construct a series of analytic files to address the research questions, using the data in the master analytic file. Error values (as defined by the methods described above) will be calculated and appended to the main analytic file, and identify discrepancies and dollar differences between the three sources of household data listed above. Additional variables will be constructed, including error type (e.g., transcription, calculation). Weights equal to the inverse of the sampling fractions will be appended so that national estimates can be produced. Variance estimates will be produced using a replication procedure.

We will use two additional data sources. One of the study objectives is to determine whether 50058/50059 data entered into PIC/TRACS has associated QC errors. Another objective is to determine whether errors can be predicted from household and project characteristics. To obtain information on housing project characteristics, we conduct a survey of local housing managers (i.e., Project Staff Questionnaire, PSQ) from which we obtain information on characteristics of the housing project and management practices. We will create separate analytic files to conduct the analyses associated with the PSQ. Relevant household information will be appended to the project survey file. The study sample will be matched with PIC/TRACS, and the 50058/50059 data from TRACS/PIC will be appended to the household data for analysis.

ANALYSIS PLAN BY STUDY OBJECTIVE

This section of the Analysis Plan discusses the study objectives and describes the analysis that will address each objective. Appendix B contains a summary of the objectives and the source tables that address each objective. Appendix C contains shells for the source tables. Source tables will be used to produce the analytic exhibits displayed in the body of the report. We describe specific analytic exhibits and provide shells for these in the discussion below.

Objective 1: Identify the various types of rent errors and error rates and related estimation variances.

This objective requires us to identify types of errors and produce national estimates of the proportion of household cases with errors, along with associated variance estimates. These errors include the percent of households paying correct and incorrect rent, average dollar rent error, and dollar error rate. Analyses will cross-tabulate national estimates to produce a series of tables as described below. To assure comparability with prior studies, the tabular displays will follow the previously used formats and will include FY 2012 study results alongside the FY 2013 study results. Variance estimates are displayed in tables discussed under Objective 3.

Exhibit 1 illustrates how we will display the percent of households with proper payments. It provides the national estimate of the proportion of households whose QC rent is exactly equal to the Actual Rent, and the proportion within $5 of an exact match. This exhibit also provides a comparison between FY 2012 and FY 2013 results, and a comparison of results by program type.

Exhibit 1:
Percent of Households with Proper Payments (FY 2012 and FY 2013)

Program Type

Percent Matched Within $5

Percent Matched Exactly

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing





PHA-administered Section 8





Total PHA-administered





Total Owner-administered





Total





Source Tables 2 and 2(S)

Exhibit 2 provides further information on the tenant error rate, displaying the average dollars in error and gross dollar error rate for the total population in PHA-administered and owner-administered projects. It compares the FY 2012 results with the FY 2013 results.

Exhibit 2:
Rent Error: Percent of Households in Error, Average Gross Dollars in Error, and Error Rate
(FY 2012 and FY 2013)

Program Type

Percent of Households in Error

Average Gross Dollars in Error

Gross Dollar Error Rate

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing







PHA-administered Section 8







Total PHA-administered







Total Owner-administered







Total







Source Tables 2 and 5

Exhibits 3a and 3b display the dollar amount of error associated with tenant over- and under- payments. Exhibit 3a displays the percent of households paying less than the proper amount and the average dollar underpayment error. Exhibit 3b displays the same information for households paying more than the proper amount.

Exhibit 3a:
Underpayment Households: Percent of Households and Average Monthly Dollar Amount of Error
(FY 2012 and FY 2013)

Program Type

Percent of Households with Underpayment

Average Dollar Error for Households with Underpayment

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing





PHA-administered Section 8





Total PHA-administered





Total Owner-administered





Total





Source Tables 2 and 4

Exhibit 3b:
Overpayment Households: Percent of Households and Average Monthly Dollar Amount of Error
(FY 2012 and FY 2013)

Program Type

Percent of Households with Overpayment

Average Dollar Error for Households with Overpayment

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing





PHA-administered Section 8





Total PHA-administered





Total Owner-administered





Total





Source Table 4

Objective 2: Identify the dollar costs of the various types of error.

Previous QC studies identified several types of error that can be detected using information in the household file. These errors are identified using data obtained from the 50058/50059 directly as it appears on the 50058/50059 form, and other information from files used to determine which information should be recorded on the 50058/50059. Administrative errors are detectable through the analysis of the household file data, and may or may not result in rent errors. This analysis will not use QC rent error as a standard because the QC rent will be based on information obtained during the household interview as well as verification obtained from third parties.

Calculation errors are detected by recalculating section subtotals and final rent based on the exact information in the 50058/50059 forms. The rent will be calculated using the detailed information on the 50058/50059 and compared to the tenant rent on the 50058/50059. If the two rents differ, this indicates a calculation error.

Consistency errors are identified by assessing the logical conformity between elements within the 50058 or 50059 forms. For example, the yearly child care cost that is not reimbursed should only be completed if any family member is less than 13 years old. Elderly status must be consistent with the age of the head of household or spouse. If two items within the 50058/50059 form contradict one another, a consistency error exists.

Transcription errors are detected by comparing 50058/50059 data with information obtained from the household file. Each type of income and expense listed on the 50058/50059 form is compared to the supporting information found in the household file. If the 50058/50059 data do not match the household file data, a transcription error occurs.

The improper application of allowances and incorrect calculation of income are a subset of transcription errors. Failure to apply allowances correctly and identify income correctly will be identified by comparing household file information to 50058/50059 data. Allowance errors will be detected by calculating the allowances based on the household file and comparing this QC allowance to the Actual Allowance on the 50058/50059. Similarly, income will be calculated based on the types and amounts of income reported in the household file.

A series of exhibits will display errors detected in household file data. Exhibit 4 presents the percent of households with calculation and consistency errors in different sections of the 50058 and 50059 forms. More detailed data will be presented in Source Tables 4 (calculation errors) and 5 (consistency errors). Note that the 50058 form is formatted differently and in some sections provides more line items of information than the 50059 form. Consequently, the number and types of calculation and consistency errors on the forms will be different, and the findings from the two forms will not be comparable.

Exhibit 4:
Percent of Households with Calculation and Consistency Errors (FY 2013)

50058/50059 Item

Percent of Households

Calculation Errors

Consistency Errors

50058

50059

Total

50058

50059

Total

General Information

n/a

n/a

n/a




Household Composition







Net Family Assets and Income







Allowances and Adjusted Income







Family Rent and Subsidy Information







Total







Source Tables 13 and 14

Overdue Recertifications also produce errors in rents because rents are calculated using old information. We will calculate the error amount due to overdue recertification, based on the difference between Actual and QC Rent. Exhibit 5 will display the percent of cases with overdue recertifications, timely recertifications, and new certifications. This exhibit will provide this information by program type.

Exhibit 5:
Certifications and Recertifications by Program Type (FY 2012 and FY 2013)

Program Type

New Certifications

Timely Recertifications

Overdue Recertifications

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing







PHA-administered Section 8







Total PHA-administered







Total Owner-administered







Total







Source Table 6

Our analysis will also graphically represent the proportion of cases that are new certifications, timely recertifications, and overdue recertifications. Exhibit 6 illustrates the error associated with overdue recertifications compared to errors from certification and timely recertifications. In cases with overdue recertifications, the information at the time the recertification was due will be used to determine rent, as it was in the previous studies.

Exhibit 6:
Average Monthly Underpayment and Overpayment Dollar Amount Averaged Across All Households
(FY 2012 and FY 2013)

Action Type

Underpayment
Average Dollar Amount

Overpayment
Average Dollar Amount

FY 2012

FY 2013

FY 2012

FY 2013

New Certification





Timely Recertification





Overdue Recertification





Total





Source Table 8

As in FY 2012, we will conduct additional analyses to summarize the information that addresses this objective. Exhibit 7 provides the proportion of cases with administrative error, the estimated average cost of each type of error, and the standard error of the estimated average (i.e., the variance estimate of the average). That cost will be the difference between the actual rent and the QC rent, using the household file information and correcting transcription and calculation errors.

Exhibit 7:
Administrative Error: Percent of Households, Average Dollars in Error for All Households
Recalculated Rent (FY 2013)

Error Type

Percent of Households in Error

Gross Rent Error

Net Rent Error

Average Dollars in Error

Standard Error of Mean

Average Dollars in Error

Standard Error of Mean


Transcription Error







Calculation Error—Allowances







Calculation Error—Income







Calculation Error—Other







Overdue Recertifications







Any Procedural Error







All Households with Procedural Errors







Source Table 18

Exhibit 8 provides a summary of the errors identified from the 50058/50059 forms. These data are produced using cross-tabulations and show the error rates and costs for households with each type of procedural error, for households without procedural errors, and for the total weighted sample. The exhibit presents the percent of households in error, the average dollar error, and the standard errors for both households with recalculated 50058/50059 error (error determined using only the 50058/50059 form), and households with QC Rent error.

Exhibit 8a:
Form HUD-50058/50059 Administrative Error: Percent of Households, Average Dollars in Error for Non-MTW Households with Recalculated Form HUD-50058/50059 Error (FY 2013)

Error Type Based on 50058/50059 Recalculation

Households with Recalculated 50058/50059 Form Error

Percent of Households in Error

(Standard Error of Percent)

Average Dollar Error

(Standard Error of Mean)

Households with Consistency Error





Households without Consistency Error





Households with Allowance Calculation Error





Households without Allowance Calculation Error





Households with Income Calculation Error





Households without Income Calculation Error





Households with Other Calculation Error





Households without Other Calculation Error





Overdue Recertifications





On-time Recertifications





Certifications





Unduplicated Count, Any Type of 50058/50059 Error





Unduplicated Count, No 50058/50059 Error





Total





Source Tables 17




Exhibit 8b:
Form HUD-50058/50059 Administrative Error: Percent of Households, Average Dollars in Error for Households with QC Rent Error (FY 2013)

Error Type Based on 50058/50059 Recalculation

Households with QC Rent Error

Percent of Households in Error

(Standard Error of Percent)

Average Dollar Error

(Standard Error of Mean)

Households with Consistency Error





Households without Consistency Error





Households with Allowance Calculation Error





Households without Allowance Calculation Error





Households with Income Calculation Error





Households without Income Calculation Error





Households with Other Calculation Error





Households without Other Calculation Error





Overdue Recertifications





On-time Recertifications





Certifications





Unduplicated Count, Any Type of 50058/50059 Error





Unduplicated Count, No 50058/50059 Error





Total





Source Tables 17

Incorrectly applied flat rent schedule will be identified by obtaining flat rent schedules from PHAs and comparing them to the actual rent amount recorded on the 50058. This examination only applies to public housing program tenants. HUD policy requires that “for families who choose flat rents, the PHA must conduct a reexamination of family composition at least annually, and must conduct a reexamination of family income at least once every three years.” [24 CFR 960.257 (a)(2)]. Therefore, multiple flat rent schedules to cover the three year period prior to the data collection effort must be obtained and documented as to when they became effective. The correct flat rent for a particular case will vary depending on when the last annual recertification was conducted. The examination of flat rents and schedules will be accompanied by a discussion of the issues identified during the analysis.

Objective 3: Estimate national-level net costs for total errors and major error types.

This analysis will replicate the cross-tabulations developed in the previous studies that address error dollars. Results from FY 2012 and FY 2013 will be presented for comparison. The gross rent error is obtained by adding together the absolute values of the dollar amount of overpayments to the dollar amount of underpayments. The net cost for total errors is an arithmetic calculation of the sum of positive and negative nationally weighted error costs. This sum represents the net amount of tenant payments in error and will be displayed by program type. Exhibit 9 provides this information with its associated standard error.

Exhibit 9:
Gross and Net Dollar Rent Error (Monthly) for All Households
(FY 2012 and FY 2013)

Program Type

Average Dollars in Error

Gross Rent Error

Net Rent Error

FY 2012

(Standard Error)

FY 2013

(Standard Error)

FY 2012

(Standard Error)

FY 2013

(Standard Error)

Public Housing









PHA-administered Section 8









Total PHA-administered









Owner-administered









Total









Source Table 5

Objective 4: Determine the relationship between errors detectable by using the HUD-50058 and HUD-50059 forms and total errors found in the study.

Objective 2 estimates procedural error that can be attributed to mistakes made by the housing management staff. Except for overdue recertifications, it does not estimate QC error detected through the verification process. The purpose of Objective 4 is to determine the relationship between those procedural errors detected from the 50058/50059 forms and the total error found after all information was verified in the study. Exhibit 10 illustrates this analysis.

Exhibit 10:
50058/50059 Rent Calculation Error Compared to QC Rent Error
(FY 2012 and FY 2013)

Rent Calculation Method

Percent of Households with Correctly Calculated Rent

Percent of Households with Incorrectly Calculated Rent

FY 2012

FY 2013

FY 2012

FY 2013

Using Information on the 50058/50059 Form





According to the QC Rent Calculation





Both 50058/50059 calculation and QC Rent calculation





Source QC Table 2 and Tenant File Table 2

Since HUD collects 50058/50059 forms centrally on the TRACS/PIC System, it may be beneficial for the agency to re-calculate information on the 50058/50059 forms to help identify cases likely to be in error. This decision could be made on the basis of the results of the descriptive analysis, or HUD may choose to use more sophisticated techniques. Additional discussion of the use of PIC and TRACS data to predict error is found under Objective 14.

Exhibit 11 presents the percent of households in error and the total annual program dollar errors, comparing error obtained from all sources identified during the study to error obtained from the tenant file alone.

Exhibit 11:
Findings With and Without Information Obtained from Sources Other Than the Tenant File
(FY 2012 and FY 2013)

Error Basis

Percent of Households in Error

Total Annual Dollar Errors

FY 2012

FY 2013

FY 2012

FY 2013

Error based on all income, asset, and expense items identified during the study





Error based on tenant file without income, asset, and expense items identified during the household interview and verification obtained by ICF through third-party sources





Source QC Tables 2 and 4 and Tenant File Tables 2 and 4

Objective 5: Determine whether error rates and error costs have statistically significant differences from program to program.

We plan to tabulate the household/tenant data to generate mean error rates and mean dollar costs for each program type (Public Housing, PHA-administered Section 8, and owner administered) and perform two-tailed t-tests to determine statistical significance of the differences across programs. Specifically, we will compare program means of gross error rate, gross dollar error, net error rate, and net dollar error. The gross error rate is the sum dollar amount of gross error divided by the sum dollar amount of QC Rent, and the net error rate, which is the sum dollar amount of net error divided again by the sum dollar amount of QC Rent. We will also aggregate the data to generate total gross and net dollar errors for each program type by summing up, respectively, the two measures for the sampled projects under each program type. Again, statistical significance of program differences will be tested by two-tailed t-tests. Sampling weights and replicate weights will be used in variance estimation for program differences in both means and aggregated measures. Exhibits 12a and 12b illustrate how these results might be displayed.

Exhibit 12a:
Gross and Net Dollar Error (Monthly) for All Households (FY 2012 and FY 2013)

Program Type

Gross Rent Error

Net Rent Error

Average Dollars in Error

Standard Error

Average Dollars in Error

Standard Error

2012

2013

2012

2013

2012

2013

2012

2013

Public Housing









PHA-administered Section 8









Owner-administered









Total









Source Table 5
* Difference at significance p < .05

Exhibit 12b:
Gross and Net Dollar Error Rates (Monthly) for All Households (FY 2012 and FY 2013)

Program Type

Gross Error Rate

Net Error Rate

2012

2013

2012

2013

2012

2013

2012

2013

Public Housing









PHA-administered Section 8









Owner-administered









Total









Source Table 5

Objective 6: Determine the extent to which households are overhoused relative to HUD’s occupancy standards.

This objective addresses whether households reside in units with the correct number of bedrooms. Generally acceptable standards5 specifying the appropriate size unit for PHA‑administered Section 8 households are shown in Exhibit 21 below.

Exhibit 21:
PHA Section 8 Unit Size Standards

Number of Bedrooms

Number of Persons in Household

Minimum

Maximum

0

1

1

1

1

2

2

2

4

3

3

6

4

4

8

5

5

10

There are exceptions to these guidelines. If a tenant is elderly, disabled, pregnant, or meets other criteria, they may be allowed a larger bedroom unit. There are also circumstances when households are allowed smaller bedroom units. The determination of appropriate bedroom size is locally based. For this study it will be based on the Data Collection Standards, delivered under separate cover, which specify rules for bedroom size.

Overhousing refers to tenants occupying units that exceed the bedroom size allowed by HUD regulation for their actual household size. This study will replicate the analysis completed in previous studies, identifying by bedroom size and program, the proportion of households in compliance with and in violation of occupancy standards. This analysis will be conducted with national estimates of proportions in tabular displays showing the results for FY 2012 and FY 2013.

Exhibit 22 presents the percent of households in units with the correct number of bedrooms by program type with information for both the FY 2012 and FY 2013 study. Exhibit 23 presents the overall findings. The shaded cells generally indicate incorrect unit assignments. Exhibit 23a will show the findings from FY 2012 for comparison.

Exhibit 22:
Percent of Households in Units with Correct Number of Bedrooms (According to Study Guidelines)
(FY 2012 and FY 2013)

Number of Bedrooms

PHA-administered

Owner-Administered

Total

Public Housing

Section 8

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

0









1









2









3









4









5









All Units









Source Table 19

Exhibit 23:
Percent of All Households by
Number of Bedrooms and Number of Household Members (in thousands) (FY 2013)

Number of Bedrooms

Number of Household Members

1

2

3

4

5

6

7

8

9

10

0











1











2











3











4











5











Source Table 19a

Exhibit 23a:
Percent of All Households by
Number of Bedrooms and Number of Household Members (in thousands) (FY 2012)

Number of Bedrooms

Number of Household Members

1

2

3

4

5

6

7

8

9

10

0











1











2











3











4











5











Source Table 19a

Objective 7: Provide information on the extent to which errors are concentrated in projects and programs.

We will determine the degree to which errors are concentrated in certain projects, as opposed to randomly distributed across the sample. On the one hand, if most errors are caused by the project staff, we would expect to find errors clustered in certain projects. On the other hand, if errors are mostly caused by the tenant, we would expect to find errors randomly distributed among projects. We will explore the application of the hierarchical linear modeling (HLM) technique to partition the variance of rent error and estimate the proportion of variance at the project level. Given the nested data structure (household/tenants within the project), HLM allows us to formally estimate the variance at the two levels and model the variance with predictor variables if the project level variance is substantially large.

Using information obtained from the Project Staff Questionnaire in combination with household/tenant data, we will conduct multivariate analyses to explore the association between project characteristics (e.g., program type, staff training practices, percent of elderly tenants, management practices) and error rates. This analysis will identify how each of these variables contributes to differences in error. The results will provide HUD with information to guide the management of error rates, and will elaborate relationships between management practices and project/tenant characteristics associated with error rates.

Objective 8: Estimate the percentage of newly certified tenants who were incorrectly determined eligible for program admission.

Incorrect initial eligibility determinations create long-term problems for assisted-housing programs. It is key to prudent housing management practices to correctly determine initial eligibility criteria. Eligibility for housing assistance is based on five certification criteria: family composition, citizenship, verification of Social Security numbers, signed consent forms, and low and very low income limits. This study will examine eligibility criteria and verify the accuracy of collected information. We will examine citizenship, Social Security number, consent form and low income criteria, and present results as shown in Exhibit 24, and by program type, as in Exhibit 25.

Exhibit 24:
Percent of Newly Certified Households Meeting Certification Criteria (FY 2012 and FY 2013)

Certification Criteria

Met Criterion

FY 2012

FY 2013

Citizenship



Social Security Number



Consent Form



Low and Very Low Income



Meets All Eligibility Criteria



Source Table 7

Exhibit 25:
Percent of Newly Certified Households Meeting Certification Criteria (FY 2013)

Certification Criteria

Percent of Households Meeting the Criteria

Public Housing

PHA-administered Section 8

Owner-administered Section 8

Citizenship




Social Security Number




Consent Form




Low and Very Low Income




Meets All Eligibility Criteria




Source Table 7b

Objective 9: Determine the extent to which Section 8 Voucher rent comparability determinations are found in the tenant file, and indicate the method used to support the determination. Determine whether Voucher payment standards are within 90–110 percent of fair market rents, and determine whether the correct utility allowances are being applied.

Objective 10 examines several issues related to the Section 8 Voucher program that have important but indirect influences on rent errors.

Rent Reasonableness Analysis

To comply with the rent reasonableness requirement, housing authorities must determine that Section 8 Voucher rents are reasonable in comparison to rents for similar housing in the private, unassisted market. We will determine, based on information obtained from PHAs, their usual method for assessing rent reasonableness. Exhibit 26 illustrates these results and compares them to FY 2012.

Exhibit 26:
Rent Reasonableness Determination Methods (FY 2012 and FY 2013)

Method for Assessing Rent Reasonableness

PHAs Using Method FY 2012

PHAs Using Method FY 2013

Number

Percent

Number

Percent

Unit-to-Unit Comparison





Unit-to-Market Comparison





Point System





Other or Rent Control





No Information Provided





Total





Using information collected from household files, we will estimate the proportion of new admission Section 8 Voucher recipients with rent reasonableness documentation. We will also determine the timing of their most recent determination, and compare this to the results from FY 2012. Exhibits 27 and 28 illustrate these results. Annual recertifications require rent reasonableness documents only when owners increased rental rates. We will examine case files to determine when the current rent first became effective, and whether rent reasonableness documentation is present in the files. This analysis is also displayed in Exhibit 27. We will also compare timing of determinations from FY 2012 and FY 2013, as Exhibit 28 illustrates.

Exhibit 27:
Rent Reasonableness Documents in Files for New Admissions and Annual Recertifications
(FY 2012 and FY 2013)

Status

FY 2012

FY 2013

Units in 1,000s

Percent

Units in 1,000s

Percent

Determination documented





A signed statement certifying that the rent is reasonable





Comparable units documented by the property owner in section 12a of HUD 52517





Comparable units documented on other documents





Any other reference to rent reasonableness





Missing reference





No determination documented





Total





Exhibit 28:
Timing of Most Recent Rent Reasonableness Determination—New Admissions and Annual Recertifications
(FY 2012 and FY 2013)

Determination-Certification Chronology

FY 2012

FY 2013

Units in 1000s

Percent

Units in 1000s

Percent

More than 4 months before lease date





Up to 4 months before lease date





After lease date—up to 2 months





After lease date—greater than 2 months





Date missing





Total





Payment Standards Analysis

HUD will supply the published Fair Market Rents (FMR) to ICF. This information will be compared to payment standard data from the Form HUD-50058, which will be captured during the data collection process. As Exhibit 29 indicates, payment standard discrepancies will be tabulated by reason for the discrepancy. Household rents outside of the 90–110 percent band of the FMR will be appropriately flagged. The comparison of FMRs and payment standard data will result in a table that summarizes the number and percent of households below, in, and above the 90–110 percent band. Exhibit 30 displays this. Exhibit 31 shows the breakdown of why households in Exhibit 30 fell outside 90 to 110 percent of the Fair Market Rent.

Exhibit 29:
Number and Percent of Households with Payment Standard Discrepancies (FY 2013)

Reason

Number of Households (Elderly/
Disabled)

Number of Households (Non-Elderly/
Disabled)

Total Percent of Households with Discrepancies

Incorrect Number of Bedrooms/Household Member was Used




Incorrect Payment Standard Schedule Was Used




Fair Market Rent Was Used Instead of the Payment Standard




Gross Rent instead of the Payment Standard was Used




Project Staff Used Enhanced Rate for Disabled/Elderly Tenant




Project Staff Made a Typographical Error




Project Based Voucher & Pre-Merger Certificate: No Payment Standard (Section 11 of the Form HUD-50058 Filled Out)




Enhanced Voucher




Other Reasons; Decrease in Payment Standard, Typographical Errors, Used the FMR, Limitation of the Computer Software System




Total




Data in this exhibit are not weighted.

Exhibit 30:
Number of Households Meeting Payment Standard Requirements

Characteristics

Fair Market Rent

Percent of Cases Outside the 90 to 110% Band

Under 90%

90-110%

Over 110%

Non-Elderly or Disabled





Elderly or Disabled





Payment Standard Compared with Fair Market Rent





Data in this exhibit are not weighted.

Exhibit 31:
Details of Cases Falling Outside 90–110 Percent of the Fair Market Rent

Reason

Fair Market Rent

Percent of Cases Outside the 90 to 100% Band

Under 90%

Over 110%

Incorrect Number of Bedrooms/Household Member was Used




Incorrect Payment Standard was Used




Fair Market Rent was Used Instead of the Payment Standard




Gross Rent was Used Instead of the Payment Standard




Project Staff Used Enhanced Rate for Disabled/Elderly Tenant




Enhanced Voucher




Other Reasons—Overdue Recertification, 105% of Fair Market Rent Used, Software Limitations, Original Payment Standard Over 110%




Total




Data in this exhibit are not weighted

Exhibit 32 shows the number of projects that fell outside the 90–100 percent band of the Fair Market rent, while Exhibit 33 compares the results from FY 2012 and FY 2013.

Exhibit 32:
Details of Projects Falling Outside 90–110 Percent of the Fair Market Rent

Characteristics

Number

Percent

Projects using less than 90% of the Fair Market Rent for their Payment Standard (no approval document found)



Projects using less than 90% of the Fair Market Rent for their Payment Standard (approval document found)



Projects using more than 110% of the Fair Market Rent for their Payment Standard (no approval document found)



Projects using more than 110% of the Fair Market Rent for their Payment Standard (approval document found)



Projects using between 90% to 110% correctly



Total



Data in this exhibit are not weighted

Exhibit 33:
Comparison of the FY 2012 to FY 2013 Payment Standard Analysis

Characteristic

FY 2012

FY 2013

Number

Percent

Number

Percent

Housing Choice Voucher Sample





Households Where the AC and QC Payment Standard Did Not Match





Households Where the AC Payment Standard Did Not Meet the 90% to 110% of Fair Market Rent Threshold





Households That Were Not Exempt from the 90% to 110% of Fair Market Rent Threshold and Did Not Meet HUD’s Payment Standard Requirements





Data in this exhibit are not weighted

ICF will also obtain payment standard schedules from the PHAs included in the study. We will determine the correct payment standard for each household, using the PHA schedules, and compare this amount to the payment standard data from the Form HUD-50058. Where discrepancies are found, we will attempt to determine the reason for the discrepancy. This analysis will be summarized and presented with the above analysis.

Utility Schedules

The types of documents used by PHAs to identify and calculate utility allowance values will be tabulated. Voucher utility allowances will also be evaluated by comparing the utility allowance amount recorded in the household file utility worksheet to the utility allowance recorded on the 50058/50059 form, and to the amount calculated using the PHA utility allowance schedule. ICF will obtain utility schedules in use by the PHAs and the utility allowance worksheet from the household file. We will compare the total utility allowance amount, the number of bedrooms, and the address. Exhibits 34 and 35 illustrate this analysis.

Exhibit 34:
Types of Documents Used by the PHA to Identify Utilities and Calculate the Utility Allowance Value
(FY 2012 and FY 2013)

Type of Document Used for

Identifying Utilities

Calculating the
Utility Allowance Value

FY 2012

FY 2013

FY 2012

FY 2013

Number of PHAs

Percent of PHAs

Number of PHAs

Percent of PHAs

Number of PHAs

Percent of PHAs

Number of PHAs

Percent of PHAs

HUD Form 52667—Allowance Schedule









HUD Form 52641—HAP contract









HUD Form 52517—Tenancy Approval









Other (Lease, Reports, Comparisons, etc.)









Combination of Above









Total









Data in this exhibit are not weighted.

Exhibit 35:
QC Utility Allowance Comparison Findings (FY 2013)

Outcome

Percent

Number

No Worksheet Was Available



QC Utility Allowance Matched Amount on Form HUD-50058



Worksheet Was Missing Critical Information



Discrepancy in Number of Bedrooms



Discrepancy Due to Math Error



Discrepancy—Incorrect Schedule Used



Discrepancy—Unable to Determine Reasons



Total



Data in this exhibit are not weighted.

Exhibit 36 differentiates between cases in which the QC allowance amount was able to be calculated and lists the reasons and number of cases in which the QC utility allowance amount was not able to be calculated. For the cases where the QC utility allowance amount was calculated, Exhibit 37 compares the QC utility allowance to the Form HUD-50058 Form utility allowance amounts.

Exhibit 36:
Availability of All Information to Enable QC Utility Allowance Calculation (FY 2013)

Outcome

QC UA Amount Calculated

Number

Percent

Appropriate worksheet and schedule available




UA worksheet or other comparable document not available




Appropriate UA schedule not available




Worksheet was missing critical information




Total




Data in this exhibit are not weighted.

Exhibit 37:
QC Utility Allowance compared to Form HUD-50058 Form Utility Allowance

Outcome

Number

Percent

QC UA matched amount on Form HUD-50058 Form



Discrepancy due to math error/transfer error



Discrepancy—unable to determine reasons



Total



Data in this exhibit are not weighted

Objective 10: Estimate total positive and negative errors in terms of HUD subsidies.

The actual cost of errors to HUD is expressed in terms of subsidy payments. HUD subsidies for assisted housing programs equal the allowed expense level or payment standard minus the tenant rent. In the previous study, proper payments were defined as those in which the Actual Rent equals the QC Rent (i.e., there is no dollar error in the tenant payment). Errors can be either overpayments (Actual Rent greater than QC Rent) or tenant underpayments (Actual Rent less than QC Rent). Overpayment error rates are computed by dividing the total amount of overpayment by the total Actual Rent; underpayment error rates are calculated by dividing the total amount of underpayments by the total Actual Rent. Tenant overpayments are negative subsidy errors; tenant underpayments are positive subsidy errors. Tables as shown in Exhibits 38, 39, and 40 below will illustrate the results of these comparisons.

Exhibit 38:
Negative Subsidy Households (Tenant Overpayment)
Percent of Households and Average Monthly Dollar Amount of Error
(FY 2012 and FY 2013)

Program Type

Percent of Households in Error

Average Dollar Amount of Error

Negative Subsidy Households
(with errors > $5)

All Households

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing







PHA-administered Section 8







Total PHA-administered







Total Owner-administered







Total







Source Tables 2 and 4

Exhibit 39:
Positive Subsidy Households (Tenant Underpayment)
Percent of Households and Average Monthly Dollar Amount of Error
(FY 2012 and FY 2013)

Administration Type

Percent of Households in Error

Average Dollar Amount of Error

Positive Subsidy Households
(with errors > $5)

All Households

FY 2012

FY 2013

FY 2012

FY 2013

FY 2012

FY 2013

Public Housing







PHA-administered Section 8







Total PHA-administered







Total Owner-administered







Total







Source Tables 2 and 4

Exhibit 40:
Average Monthly Dollar Amounts of Error for Negative (Tenant Overpayment) and
Positive (Tenant Underpayment) Subsidies Averaged Across All Households
(FY 2012 and FY 2013)

Household Type

Negative Subsidy
Average Dollar Amount of Error

Positive Subsidy
Average Dollar Amount of Error

FY 2012

FY 2013

FY 2012

FY 2013

Certifications





Non-overdue Recertifications





Overdue Recertifications





Total





Source Table 8

Objective 11: Determine the extent to which error rates in projects that use an automated rent calculation system differ from errors in those that do not.

In previous studies we found that the vast majority of projects used computers for various administrative processes. For the FY 2013 study, we will augment these findings by examining the data to measure the sophistication of computer and information technology use by projects. We will build a scale to gauge the extent to which project personnel use computer technologies in information collection/integration, rent calculation, verification, and database management. Exhibit 41 displays some possible administrative tasks for which projects may use computer technology.

Exhibit 41:
Percent of Projects Using Computer Software for Administrative Tasks in the Past 12 Months (FY 2013)

Administrative Tasks

Percent Using Computer Software

Public Housing Projects

PHA-Administered Section 8 Projects

Owner-Administered Projects

All Projects

Interview tenants and record answers





Input verified information





Calculate rent





Print the Form HUD-50058/50059





Print letters to the tenants





Submit tenant information to HUD





Conduct rent reasonableness comparisons





Maintain demographics on the population





Keep other types of statistics





Do not use computers





Total Number of PHA/Projects





We will also examine use of computers by project size, as illustrated by Exhibit 42.

Exhibit 42:
Percent of Projects Using Computer Software Uses in the Past 12 Months, by Project Size (FY 2013)

Administrative Tasks

Percent Using Computer Software

Projects with
<150 Units

Projects with
150 to 500 Units

Projects with
>500 Units

Interview tenants and record answers




Input verified information




Calculate rent




Print the Form HUD-50058/50059




Print letters to the tenants




Submit tenant information to HUD




Conduct rent reasonableness comparisons




Maintain demographics on the population




Keep other types of statistics




Do not use computers




Total Number of PHA/Projects




Objective 12: Determine whether other tenant or project characteristics on which data are available are correlated with higher or low error rates.

Prior HUDQC studies have identified a number of tenant and project variables that accounted for rent errors. We will build upon the information to further examine household/tenant and project characteristics that are potentially related to errors. Multiple regression with combined project and household data will be conducted to examine this issue.

Many Federal and state agencies use error-prone modeling techniques to identify cases with a high probability of being in error. These techniques are often used in welfare, Medicaid, student aid, food assistance, and tax compliance programs. A variety of tools have been used, including regression analysis, sequential search techniques, discriminant analysis, correlation and regression trees (CART), and other statistical methods, depending on the nature of the available data. Ideally, these methods are used to develop equations that predict the likelihood a case is in error or an administrative unit is making errors.

Error prone models provide a cost-effective means to target quality control monitoring efforts by identifying specific types of households and projects likely to exhibit high error rates. We will use multivariate regression techniques, path analysis, and CART to develop error-prone models. The dependent variable in these analyses will be rent errors.

Project characteristics (e.g., PHA/project size; staff training methods) and tenant characteristics (e.g., number of sources of income; type of expenses) will be used as independent variables. Where possible, we will incorporate data from PIC/TRACS into the models to provide HUD with more information for identifying projects and households likely to exhibit high error rates. Although the explanatory findings of error-prone models are important, we believe that such models will be most useful to HUD if its analysts can combine the findings from program data (e.g., PIC/TRACS) to target projects and households likely to exhibit high error rates. In this proposed study, our error-prone modeling efforts will focus on producing practical tools that HUD analysts can use in ongoing quality control efforts.

Objective 13: Determine whether cases for which HUD-50058/50059 Form data had been submitted to HUD were more or less likely to have errors than those for which data had not been submitted.

A national database of tenant 50058/50059s is maintained by HUD on the PIC/TRACS system. However, not all tenants are on the system. There are concerns about projects that fail to routinely transmit information to PIC/TRACS, and it is hypothesized that a reason for this failure is that recertifications are not performed on a timely basis. The existence of PIC/TRACS in concert with the QC study provides the opportunity to investigate the relationship between PIC/TRACS reporting and rent accuracy.

ICF will compare QC error rates for sampled tenants who appear on PIC/TRACS with those who do not. Any difference that is greater than sampling error would be considered significant.
The results will be presented, as shown in Exhibits 43 and 44, for program type and payment type. The total population will be used to determine the average dollars in error. Exhibit 43 will show the percentage of households in error for each of the program types by presence or absence in PIC/TRACS, and the average dollars in error for these households. Exhibit 44 will show the same information, but for all households.

Exhibit 43:
PIC/TRACS Data by Program Type and Average Gross Dollars in for Households in Error (FY 2013)

Administration Type

PIC/TRACS Present

PIC/TRACS Absent

Percent of All Households in Error

Average Dollars in Error

Percent of All Households in Error

Average Dollars in Error

Public Housing





PHA-administered Section 8





Total PHA-administered





Total Owner-administered





Total





Exhibit 44:
Presence and Absence of PIC/TRACS Data by Program Type and
Average Gross Dollars in for All Households (FY 2013)

Payment Type

PIC/TRACS Present

PIC/TRACS Absent

Percent of Households in PIC/TRACS

Average Dollars in Error

Percent of Households Not in PIC/TRACS

Average Dollars in Error

Overpayment





Underpayment





Proper Payment





Total





Analyses will identify the number of households where the effective date of action on the 50058/50059 used in the study matches the effective date of action in the PIC/TRACS file. For those households that match on effective date of action, we will determine whether certain key variables match. Variables included in this analysis will be gross income, net income, tenant rent, and total tenant payment (TTP). Exhibit 45 provides the percent of households where key variables on the 50058/50059 forms matched the PIC/TRACS data.

Exhibit 45:
Percent of Matched and Non-Matched Dollar Amounts for Key Variables
Matching Variables from the 50058/50059 Form and PIC/TRACS Data Files (FY 2013)


Gross Income

Net Income

Total Tenant Payment*

Tenant Rent

PIC

TRACS

PIC

TRACS

PIC

TRACS

PIC

No Match








Match








Subtotal








Missing








Total








* Note: Total Tenant Payment PIC results exclude MTW households.


Exhibit 46 examines net and gross errors by program type and matched PIC/TRACS data. This exhibit illustrates that it is important to review net error and gross error separately as their average dollar errors may be substantially different.

Exhibit 46:
Average Net and Gross Dollars in Error by Program Type and PIC/TRACS Data for All Households

Administration Type

Average Net Rent Error

Average Gross Rent Error

PIC/TRACS Present

PIC/TRACS Absent

PIC/TRACS Present

PIC/TRACS Absent

Public Housing





PHA-Administered Section 8





Total PHA-Administered





Total Owner-administered





Total





Final Report Outline

The final report will communicate all study findings and recommendations to HUD, the assisted housing community, Congress, and other interested parties. As such, it must provide accurate and clear findings in a fashion that is easy to read and understand. While many of the overall goals of the project are straightforward, the processes for addressing them may be analytically complex. The challenge in preparing the report is to present important findings without burdening the reader with all of the complexity that went into conducting the analysis. Our approach to report preparation is to use simple tabular and graphical displays that illustrate key findings.

The final report outline is presented below.

Executive Summary

I. Introduction (Purpose, background, and organization of the report)

II. Methodology (Requirements and study standards, sample description, data collection process, data sources, and analysis processes)

III. Study Objectives (Discussion of each of the study’s analytic objectives)

IV. Findings (Narrative, tabular, and graphical presentations of the findings)

A. Overview

B. Rent Error

C. Sources of Error

D. Errors Detected Using Information Obtained from Project Files

E. Occupancy Standards Analysis

F. Rent Reasonableness Analysis

G. Utility Allowance Analysis

H. Payment Standards Analysis

I. PIC/TRACS Analysis

J. Project Staff Questionnaire Analysis

K. Multivariate Analysis

L. The 20 Largest PHAs Study

V. Recommendations (Policy implications, and a discussion of how study methodologies can be improved)

VI. Appendices

A. Rent Calculations

B. Weighting Procedures

C. Source Tables

D. Consistency and Calculation Errors

E. Project Staff Questionnaire Analysis

F. Multivariate Analysis

Appendix A:
Definitions of Key Terms

Shape2 Definitions

Actual TTP—actual Total Tenant Payment obtained from the 50058/50059.

Actual Rent—the monthly tenant rent indicated on the 50058/50059 forms or, if this item is missing, this information is obtained from other sources in the household file. This is the monthly tenant rent for the year to follow the most recent (re)certification.

Administration Type—PHA or Owner.

Aggregate Error—the difference between the actual rental payment and the QC rental payment.

Case Type—certification, recertification, and overdue recertification.

Case Error Rate—the quotient of dividing the sum of the weights of tenant cases with dollar error rates in excess of $5 per month by the total sum of the weights of tenant cases.

Dollar Error Rate—the quotient of dividing the Total Gross Rent Error by the weighted sum of the QC rents.

Dollar Rent Error—the dollar amount of Actual Rent minus QC Rent for an individual household. A negative number indicates an underpayment, meaning the household paid less than it should and HUD’s subsidy was higher than it should have been. A positive number indicates a household overpayment, meaning HUD’s contribution was less than it should have been.

Eligibility Error—a household may not be eligible for rental assistance, which places the entire subsidy in error.6

Gross Rent Error—the sum of the absolute values of under- and overpayments.

Largest Dollar Error—the annual dollar amount of error in the component with the largest error.

Overpayment—results when the tenant paid more than he/she should have paid; HUD’s contribution was less than it should have been.

Payment Type—underpayment, proper payment, and overpayment.

Program Type—Public Housing, Section 8 Vouchers, Section 8 Moderate Rehabilitation, Section 8 Substantial Rehabilitation and New Construction, Section 8 Loan Management, Section 8 Property Disposition, Section 202 PRAC/PAC, and Section 811 PRAC/PAC.

Administrative Error—local housing administrative staff may make mistakes (e.g., calculation errors, transcription errors, improper application of income or allowances) or they may fail to follow HUD requirements (e.g., fail to recertify on time). Some administrative errors (e.g., not requesting a Social Security number) do not produce rent errors.

Quality Control Month (QCM)—the effective date of the most recent action in the file.

Quality Control (QC) Total Tenant Payment (TTP)—calculated value using both household interview and QC Verification Data.

Quality Control (QC) Rent—the monthly tenant rent calculated by ICF using the verified information contained in the tenant file, verified information reported by the household and verified information obtained from third parties,

Rent Component—the five sources of income (earned, pensions, public assistance, other income, and assets) and the five types of deductions (medical, child care, disability, dependent allowance, and elderly/disabled family allowance).

Rent Dollar Error—the dollar amount of the Actual Rent minus the QC Rent for an individual household. A negative number indicates an underpayment, meaning the household paid less than it should and HUD’s subsidy was higher than it should have been. A positive number indicates a household overpayment, meaning HUD’s contribution was less than it should have been.

Subsidy Error—the amount of subsidy may be too high or too low.

Total Gross Rent Error—the weighted sum of the absolute values of positive and negative individual household Rent Dollar Errors.

Total Net Rent Error—the arithmetic value of the weighted sum of individual household Rent Dollar Errors.

Underpayment—results when the tenant paid less than he/she should have paid; HUD’s contribution was higher than it should have been.

Appendix B:
Source Tables Responding to Each Objective

Tables Responding to Objective(s)

OBJECTIVE

SOURCE TABLE

Objective 1: Identify the various types of errors and error rates and related estimated variances.

2. Percent of Households by Payment Type and Program Type

2. Proper Payment Based on a Match of Actual and QC Rent Within $5

2(S). Proper Payment Based on Exact Match of Actual and QC Rent

3. Dollar Rent Error by Program Type

4. Dollar Error Amount by Payment Type and Program Type

4. Proper Payment Based on a Match of Actual and QC Rent Within $5

4(S). Proper Payment Based on Exact Match of Actual and QC Rent

5. Gross and Net Rent Error, by Program Type

5. Proper Payment Based on a Match of Actual and QC Rent Within $5

5(S). Proper Payment Based on Exact Match of Actual and QC Rent

Objective 2: Identify the dollar costs of the various types of errors.

6. Case Type by Program Type

8. Dollar Error Amount by Payment Type and Case Type

8. Proper Payment Based on a Match of Actual and QC Rent Within $5

8(S). Proper Payment Based on Exact Match of Actual and QC Rent

13. Calculation Errors on Form HUD-50058/50059

14. Consistency Errors on Form HUD-50058/50059

17a. Administrative Error: Number and Percent of Households, Average Dollars in Error For Non-MTW Households with Recalculated 50058/50059 Rent Error by Administrative Error Type

17b. Administrative Error: Number and Percent of Households, Average Dollars in Error For Households with QC Rent Error by Administrative Error Type

18. Administrative Error: Number and Percent of Households, Average Dollars in Error for All Households by Administrative Error Type

Objective 3: Estimate national-level net costs for total errors and major error types.

5. Gross and Net Rent Error by Program Type

Objective 4: Determine the relationship between errors detectable using the HUD 50058 and HUD 50059 forms and total errors found in the study.

2. Percent of Households by Payment Type and Program Type (based on QC Rent and the Tenant File)

2. Proper Payment Based on a Match of Actual and QC Rent Within $5

2(S). Proper Payment Based on Exact Match of Actual and QC Rent

4. Dollar Error Amount by Payment Type and Program Type (based on QC Rent and the Tenant File)

4. Proper Payment Based on a Match of Actual and QC Rent Within $5

4(S). Proper Payment Based on Exact Match of Actual and QC Rent


Objective 5: Determine whether error rates and error costs have statistically significant differences from program to program.

5. Gross and Net Rent Error by Program Type

Objective 6: Determine the extent to which households are overhoused relative to HUD’s occupancy standards.

19. Occupancy Standards on Form HUD-50058/50059

19a. Frequency and Percent of All Households by Number of Bedrooms and Number of Household Members

Objective 7: Provide information on the extent to which errors are concentrated in projects and programs.

3. Dollar Rent Error by Program Type

These data are from the Project Staff Questionnaire

Objective 8: Estimate the percentage of newly certified tenants who were incorrectly determined eligible for program admission.

7. Percent of Newly Certified Households Meeting Certification Criteria

7b. Percent of Newly Certified Households Meeting Certification Criteria by Program Type

Objective 9: Determine the extent to which Section 8 voucher rent comparability determinations are found in the tenant file, and indicate the method used to support the determination.

Source tables are not used for rent comparability reporting.

Objective 10: Estimate total positive and negative errors in terms of HUD subsidies.

2. Percent of Households by Payment Type and Program Type

2. Proper Payment Based on a Match of Actual and QC Rent Within $5

2(S). Proper Payment Based on Exact Match of Actual and QC Rent

4. Dollar Error Amount by Payment Type and Program Type (based on QC Rent and the Tenant File)

4. Proper Payment Based on a Match of Actual and QC Rent Within $5

4(S). Proper Payment Based on Exact Match of Actual and QC Rent

8. Dollar Error Amount by Payment Type and Case Type

8. Proper Payment Based on a Match of Actual and QC Rent Within $5

8(S). Proper Payment Based on Exact Match of Actual and QC Rent


Objective 11: Determine the extent to which error rates in projects that use an automated rent calculation system differ from error rates in those that do not.

2. Percent of Households by Payment Type and Program Type

2. Proper Payment Based on a Match of Actual and QC Rent Within $5

2(S). Proper Payment Based on Exact Match of Actual and QC Rent

4. Dollar Error Amount by Payment Type and Program Type (based on QC Rent and the Tenant File)

4. Proper Payment Based on a Match of Actual and QC Rent Within $5

4(S). Proper Payment Based on Exact Match of Actual and QC Rent

These data are from the Project Staff Questionnaire

Objective 12: Determine whether other tenant or project characteristics on which data are available are correlated with high or low error rates.

Multivariate error prone analysis using tenant and project characteristics as independent variables and QC error as the dependent variable.

Objective 13: Determine whether cases for which HUD-50058/50059 Form data had been submitted to HUD were more or less likely to have errors than those for which data had not been submitted.

Source tables are not used for rent comparability reporting.

Appendix C:
National Estimate Source Tables

Source Tables Based on Quality Control Data

HUD QC FY 2013
Table 1a. Verification of QC Rent Components
Third-Party Verbal or in Writing, Documentation, or EIV/UIV

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 1b. Verification of QC Rent Components
Third Party in Writing

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 1c. Verification of QC Rent Components
Third Party in Writing or EIV/UIV

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 1d. Verification of QC Rent Components
Third Party Verbal

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 1e. Verification of QC Rent Components
Documentation

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 1f. Verification of QC Rent Components
EIV (Enterprise Income Verification)

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense











HUD QC FY 2013
Table 1g. Verification of QC Rent Components
UIV (Upfront Income Verification)

Rent Component

Not Verified

Partially Verified

Fully Verified

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income







Pension, Etc.







Public Assistance







Other Income







Asset Income







Child Care Expense







Disability Expense







Medical Expense







HUD QC FY 2013
Table 2. Percent of Households by Payment Type and Program Type

Program Type

Underpayment

Proper Payment

Overpayment

Total

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 2(S). Percent of Households by Payment Type and Program Type
(Proper Payment Based on Exact Match of Actual and QC Rent)

Program Type

Payment Type

Total

Underpayment

Proper Payment

Overpayment

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 3. Dollar Rent Error by Program Type

Program Type

Actual Rent (Monthly)

QC Rent (Monthly)

Gross Rent Error (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 4. Dollar Error Amount by Payment Type and Program Type

Program Type

Underpayment (Monthly)

Overpayment (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avq. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 4(S). Dollar Error Amount by Payment Type and Program Type
(Proper Payment Based on Exact Match of Actual and QC Rent)

Program Type

Underpayment (Monthly)

Overpayment (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 5. Gross and Net Rent Error by Program Type

Program Type

Gross Rent Error (Monthly)

Net Rent Error (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 5(S). Gross and Net Rent Error by Program Type
(Proper Payment based on Exact Match of Actual and QC Rent)

Program Type

Gross Rent Error (Monthly)

Net Rent Error (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 6. Case Type by Program Type

Program Type

Certifications

Recertifications/Non-Overdue

Recertifications/Overdue

Total

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013
Table 7. Percent of Newly Certified Households Meeting Certification Criteria

Certification Criteria

Met Criterion

Did Not Meet Criterion

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

Citizenship





Social Security Number





Consent Form





Low and Very Low Income





Meets All Eligibility Criteria





HUD QC FY 2013
Table 7b. Percent of Newly Certified Households Meeting Certification Criteria by Program Type

Certification Criteria

Met Criterion

Did Not Meet Criterion

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

Public Housing

Citizenship





Social Security Number





Consent Form





Low and Very Low Income





Meets All Eligibility Criteria





PHA-Administered Section 8

Citizenship





Social Security Number





Consent Form





Low and Very Low Income





Meets All Eligibility Criteria





Owner-Administered

Citizenship





Social Security Number





Consent Form





Low and Very Low Income





Meets All Eligibility Criteria





HUD QC FY 2013
Table 8. Dollar Error Amount by Payment Type and Case Type

Case Type

Underpayment (Monthly)

Overpayment (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

Certification

Total













Recertification

Non-Overdue













Overdue













Total













Total













HUD QC FY 2013
Table 8(S). Dollar Error Amount by Payment Type and Case Type
(Proper Payment based on Exact Match of Actual and QC Rent)

Case Type

Underpayment (Monthly)

Overpayment (Monthly)

QC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

Certification

Total













Recertification

Non-Overdue













Overdue













Total













Total













HUD QC FY 2013
Table 9. Largest Component Error for Households with Rent Error (Annual Dollars)

Rent Component

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

Earned Income





Pension, Etc.





Public Assistance





Other Income





Asset Income





Dependent Allowance





Elderly HH Allowance





Child Care Allowance





Medical Allowance





No Error





Total





HUD QC FY 2013
Table 10. Total and Largest Dollar Error by Program Type for Households with Rent Errors

Program Type

Total Dollar In Error

Largest Dollar Error

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-Administered

Public Housing









Section 8









Total









Owner-Administered

Owner-Administered









Total









Total









HUD QC FY 2013
Table 11. QC Rent Components by Payment Type and Administration Type

Rent Component

PHA-Administered

Owner-Administered

Total

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

Underpayment

Earned Income










Pension, Etc.










Public Assistance










Other Income










Asset Income










Dependent Allowance










Elderly HH Allowance










Child Care Allowance










Disability Allowance










Medical Allowance










No Error










Proper Payment

Earned Income










Pension, Etc.










Public Assistance










Other Income










Asset Income










Dependent Allowance










Elderly HH Allowance










Child Care Allowance










Disability Allowance










Medical Allowance










No Error










Overpayment

Earned Income










Pension, Etc.










Public Assistance










Other Income










Asset Income










Dependent Allowance










Elderly HH Allowance










Child Care Allowance










Disability Allowance










Medical Allowance










No Error










Total with Rent Error Calculated










HUD QC FY 2013
Table 12a. Elderly/Disabled Allowances

Allowances

Non-Elderly/Disabled HH

Elderly/Disabled HH

Total

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

No Allowance










Incorrect Allowance










Correct Allowance










Total










HUD QC FY 2013
Table 12b. Dependent Allowances

Allowances

Households Without Dependent(s)

Households With Dependent(s)

Total

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

# of Cases (in 1,000)

Col. % of Cases

Row % of Cases

No Allowance










Incorrect Allowance










Correct Allowance










Total










HUD QC FY 2013
Table 13. Calculation Errors on Form HUD-50058/50059

Items

Form HUD-50058

Form HUD-50059

Total

# of Errors

# of Cases (in 1,000)

# of Errors

# of Cases (in 1,000)

# of Errors

# of Cases (in 1,000)

Household Composition







Net Family Assets and Income







Allowances and Adjusted Income







Family Rent and Subsidy Information







HUD QC FY 2013
Table 14. Consistency Errors on Form HUD-50058/50059

Items

Form HUD-50058

Form HUD-50059

Total

# of Errors

# of Cases (in 1,000)

# of Errors

# of Cases (in 1,000)

# of Errors

# of Cases (in 1,000)

General Information







Household Composition







Net Family Assets and Income







Allowances and Adjusted Income







Family Rent and Subsidy Information







HUD QC FY 2013
Table 15a. Verification of Form HUD-50058/50059 Rent Components
Third-Party Verbal or in Writing, Documentation, or EIV/UIV

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15b. Verification of Form HUD-50058/50059 Rent Components
Third Party in Writing

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15c. Verification of Form HUD-50058/50059 Rent Components
Third Party in Writing or EIV/UIV

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15d. Verification of Form HUD-50058/50059 Rent Components
Third Party Verbal

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15e. Verification of Form HUD-50058/50059 Rent Components
Documentation

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15f. Verification of Form HUD-50058/50059 Rent Components
EIV (Enterprise Income Verification)

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense













HUD QC FY 2013
Table 15g. Verification of Form HUD-50058/50059 Rent Components
UIV (Upfront Income Verification)

Rent Component

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15h. Verification of Form HUD-50058/50059 Rent Components
Third-Party Verbal or in Writing, Documentation, or EIV/UIV

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15i. Verification of Form HUD-50058/50059 Rent Components
Third Party in Writing

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15j. Verification of Form HUD-50058/50059 Rent Components
Third Party in Writing or EIV/UIV

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15k. Verification of Form HUD-50058/50059 Rent Components
Third Party Verbal

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15l. Verification of Form HUD-50058/50059 Rent Components
Documentation

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15m. Verification of Form HUD-50058/50059 Rent Components
EIV (Enterprise Income Verification)

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 15n. Verification of Form HUD-50058/50059 Rent Components
UIV (Upfront Income Verification)

Rent Component, by Program Type

No Verification

Verification

Total

# of Cases (in 1,000)

Row % of Cases

Dollar Amount Not Matched

Dollar Amount Matched

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

# of Cases (in 1,000)

Row % of Cases

Public Housing

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









PHA-Administered Section 8

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









Owner-Administered

Earned Income









Pension, Etc.









Public Assistance









Other Income









Asset Income









Child Care Expense









Medical Expense









HUD QC FY 2013
Table 16a. QC Rent Component for Household With QC Rent Error (>$5)

Rent Component

Form HUD-50058

Form HUD-50059

Total

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

Earned Income

No Error







With Error







Pensions, Etc.

No Error







With Error







Public Assistance

No Error







With Error







Other Income

No Error







With Error







Asset Income

No Error







With Error







Child Care Expense

No Error







With Error







Disability Expense

No Error







With Error







Medical Expense

No Error







With Error







All Components

No Error







With Error







Total







HUD QC FY 2013
Table 16b. QC Error Cases With Missing Verification in Tenant File

Rent Component

Form HUD-50058

Form HUD-50059

Total

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

Earned Income

Verified







Not Verified







Pension, Etc.

Verified







Not Verified







Public Assistance

Verified







Not Verified







Other Income

Verified







Not Verified







Asset Income

Verified







Not Verified







Child Care Expense

Verified







Not Verified







Disability Expense

Not Verified







Medical Expense

Verified







Not Verified







HUD QC FY 2013
Table 17a. Administrative Error: Number and Percent of Households, Average Dollars in Error
For Non-MTW Households With Recalculated Form HUD-50058/50059 Rent Error by Administrative Error Type

Error Type

Non-MTW Households with Recalculated Form HUD-50058/50059 Rent Error

# of Households in Error

% of Households in Error

Average Gross Dollar Error

Transcription Error




No Transcription Error




Consistency Error




No Consistency Error




Allowances Calculation Error




No Allowances Calculation Error




Income Calculation Error




No Income Calculation Error




Other Calculation Error




No Other Calculation Error




Overdue Recertification




On-time Recertification




Certification




Any Administrative/Procedural Error




No Administrative/Procedural Error




Total Households




HUD QC FY 2013
Table 17b. Administrative Error: Number and Percent of Households, Average Dollars in Error
For Non-MTW Households With QC Rent Error by Administrative Error Type

Error Type

Households with QC Rent Error

# of Households in Error

% of Households in Error

Average Gross Dollar Error

Transcription Error




No Transcription Error




Consistency Error




No Consistency Error




Allowances Calculation Error




No Allowances Calculation Error




Income Calculation Error




No Income Calculation Error




Other Calculation Error




No Other Calculation Error




Overdue Recertification




On-time Recertification




Certification




Any Administrative/Procedural Error




No Administrative/Procedural Error




Total Households




HUD QC FY 2013
Table 18. Administrative Error: Number and Percent of Households, Average Dollars in Error
For All Households by Administrative Error Type

Error Type

Gross QC Rent Error

Net QC Rent Error

# of Households

% of Households

Average Dollar Error

# of Households

% of Households

Average Dollar Error

Transcription Error







No Transcription Error







Consistency Error







No Consistency Error







Allowances Calculation Error







No Allowances Calculation Error







Income Calculation Error







No Income Calculation Error







Other Calculation Error







No Other Calculation Error







Overdue Recertification







On-time Recertification







Certification







Any Administrative/Procedural Error







No Administrative/Procedural Error







Total







HUD QC FY 2013
Table 19. Occupancy Standards on Form HUD-50058/50059

Number of Bedrooms by Occupancy Standard

Public Housing

PHA-Administered Section 8

Owner-Administered

Total

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

# of Cases (in 1,000)

% of Cases

Under-Housed

0









1









2









3









4









5+









All Units









Correct

0









1









2









3









4









5+









All Units









Over-Housed

2









3









4









5+









All Units









HUD QC FY 2013
Table 19a. Frequency and Percent of All Households
by Number of Bedrooms and Number of Household Members

Number of Bedrooms

Number of Household Members



1

2

3

4

5

6

7

8

9

10

11

N

%

N

%

N

%

N

%

N

%

N

%

N

%

N

%

N

%

N

%

N

%

0























1























2























3























4























5+























Source Tables Based on Tenant File Data

HUD QC FY 2013 [Tenant File]
Table 2. Percent of Households by Payment Type and Program Type

Program Type

Underpayment

Proper Payment

Overpayment

Total

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013 [Tenant File]
Table 2(S). Percent of Households by Payment Type and Program Type
(Proper Payment based on Exact Match of Actual and QC Rent)

Program Type

Underpayment

Proper Payment

Overpayment

Total

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

# of Cases (in 1,000)

Row % of Cases

Col. % of Cases

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













Note: These tables reflect analysis using only the information found in the tenant file. The analysis does not include income and expense items identified during the household interview or verified by the contractor through third-party sources. The term DC Rent (instead of QC Rent) indicates the rent was calculated using only documents found in the tenant file.

HUD QC FY 2013 [Tenant File]
Table 3. Dollar Rent Error by Program Type

Program Type

Actual Rent (Monthly)

DC Rent (Monthly)

Gross Rent Error (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013 [Tenant File]
Table 4. Dollar Error Amount by Payment Type and Program Type

Program Type

Underpayment (Monthly)

Overpayment (Monthly)

DC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













Note: These tables reflect analysis using only the information found in the tenant file. The analysis does not include income and expense items identified during the household interview or verified by the contractor through third-party sources. The term DC Rent (instead of QC Rent) indicates the rent was calculated using only documents found in the tenant file.

HUD QC FY 2013 [Tenant File]
Table 4(S). Dollar Error Amount by Payment Type and Program Type
(Proper Payment Based on Exact Match of Actual and QC Rent)

Program Type

Underpayment (Monthly)

Overpayment (Monthly)

DC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













HUD QC FY 2013 [Tenant File]
Table 5. Gross and Net Rent Error by Program Type

Program Type

Gross Rent Error (Monthly)

Net Rent Error (Monthly)

DC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













Note: These tables reflect analysis using only the information found in the tenant file. The analysis does not include income and expense items identified during the household interview or verified by the contractor through third-party sources. The term DC Rent (instead of QC Rent) indicates the rent was calculated using only documents found in the tenant file.

HUD QC FY 2013 [Tenant File]
Table 5(S). Gross and Net Rent Error by Program Type
(Proper Payment Based on Exact Match of Actual and QC Rent)

Program Type

Gross Rent Error (Monthly)

Net Rent Error (Monthly)

DC Rent (Monthly)

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

# of Cases (in 1,000)

Col. % of Cases

Sum Dollar Amount (in 1,000)

Avg. Dollar Amount

PHA-
Administered

Public Housing













Section 8













Total













Owner-
Administered

Owner-Administered













Total













Total













Note: This table reflects analysis using only the information found in the tenant file. The analysis does not include income and expense items identified during the household interview or verified by the contractor through third-party sources. The term DC Rent (instead of QC Rent) indicates the rent was calculated using only documents found in the tenant file.

1 In previous studies Moving to Work Public Housing Authorities were excluded from the study. In FY 2012 they were included as requested by HUD.

2 The timing of the verification information is a key aspect of the study. This study seeks to verify information as of the most recent (re)certification, or in the absence of a (re)certification, to verify information when the (re)certification was due. If the (re)certification is more than one year overdue, verification will be obtained for the month the recertification would have been effective if it had been completed on time. The fact that the study is being conducted after the (re)certification has occurred, requires more attention to obtaining accurate reports and verifications than would be needed if the study was done at the time of (re)certification. In order for the study to represent the population of assisted households, it is necessary to select all households with equal probability, even if it means that their most recent (re)certifications were performed up to a year before.

3 Eligibility is determined at the time of initial certification; therefore, eligibility errors will be assessed only for certifications, not recertifications.

4 It is possible that rent or procedural errors may produce no error in rent payment or subsidy amount. Some errors may “cancel” others out, or the individual items may not be of sufficient magnitude to have an effect on rents or subsidies.

5 Local projects have discretion in determining unit size, and may determine unit size differently than shown.

6 Eligibility is determined at the time of initial certification; therefore, eligibility errors will be assessed only for certifications, not recertifications.

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