SOI-417 , SOI-419, and SOI-420 Focus Groups

Cognitive and Psychological Research

SOI-419 Attachment OMB Package F 4562 March 8

SOI-417 , SOI-419, and SOI-420 Focus Groups

OMB: 1545-1349

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Request for Approval under the “Generic Clearance for the Collection of Customer Feedback” (OMB Control Number:1545-1349)


Focus Group for TFP Form 4562 Depreciation and Amortization



Attachment 1

Screener Guide Form 4562


Hello, my name is ___________. I am calling on behalf of IFC Macro, a research and consulting firm in the Washington DC area. We are working with the Internal Revenue Service (IRS) to obtain feedback on a revised form they are developing. We are seeking participants for a focus group we are holding in [insert city]. Your participation is voluntary.


IF ASKED: (EACH INTERVIEWER WILL HAVE THIS INFORMATION)


If respondents ask how their name was obtained, tell them their phone number was randomly selected from a list of individuals in the local calling area. If respondents are concerned about participating, tell them that our contract with the IRS specifically prohibits me from revealing their name or any information about them to the IRS or anyone else. Participation in this focus group will not affect your taxes or filing status.

This project has been approved by the U.S. Office of Management and Budget (OMB). The OMB Clearance Number is 1545-1349. If you like, I can give you a name and address where you can send comments and questions regarding these time estimates or suggestions for making this process simpler.


Internal Revenue Service

Tax Products Coordinating Committee

1111 Constitution Ave, NW IR-6526

SE:W:CAR:MP:T:T:SP

Washington, DC 20024


Your answers to these questions will be held completely private to the extent allowed by law by IFC Macro, meaning we will not provide your name or any identifying information to the IRS.



Screener Guide for Form 4562 Depreciation and Amortization


  1. Would you consider yourself to be fluent in English?

( ) Yes Continue

( ) No Terminate



For Tax Practitioners


  1. Are you a tax professional? (individual who prepares 25 or more Federal tax returns each year)

( ) Yes Continue

( ) No …… Terminate


  1. Did you prepare Form 4562, Depreciation and Amortization, for 25 or more of your clients for tax year 2011?

( ) Yes Skip to Q. 7

( ) No Terminate


For Individuals


  1. Did you file a federal tax return Form 1040 (Long Form) for tax year 2011?

( ) Yes Continue

( ) No Terminate

  1. For the tax year 2011, did you file your income tax using a Schedule C (Profit or Loss from Business) or Schedule E (Supplemental Income and Loss)?

( ) Yes Continue

( ) No Terminate


  1. Did you file a Form 4562 Depreciation and Amortization?

( ) Yes Continue

( ) No Terminate


  1. For the tax year 2011, how was your income tax return filed? (Note to recruiter: Try and recruit all paper and pencil filers, but if needed some respondents can have used software. Tax professionals can have used software.)



Self prepared using paper and pencil……………………………………Continue

Self prepared using software……………………………………………..Continue

Used a preparer…………………………………………………………..Terminate

Not sure.…………………………………………………………………..Terminate



For questions 8-13, recruit a mix of individuals



  1. Into which of the following categories does your age fall? May opt-out if they wish to.

( ) less than 18 Terminate

( ) 18 to 33

( ) 34-44

( ) 45 to 63

( ) 65 and older


  1. What was your filing status on your most recent tax return? [Read responses and check one]

( ) Single

( ) Married/jointly

( ) Married/separately

( ) Head of household

( ) Widow/widower


  1. Please identify your highest completed level of education. [May opt-out if they wish to.]

( ) Some High School

( ) High School Diploma/GED

( ) Some College or Associate’s Degree

( ) Bachelor’s Degree

( ) Graduate or Professional Degree (M.D., J.D.)


  1. Are you of Hispanic or Latino origin (ethnicity)?

( ) Yes

( ) No


  1. What is your race? Please select one or more. Are you…. [ACCEPT MULTIPLE ANSWERS.]

( ) White

( ) Black or African American

( ) Asian

( ) Native Hawaiian or other Pacific Islander

( ) American Indian or Alaska Native


  1. Which of these categories does your total annual household income fall into? [May opt-out if they wish to.]

( ) Less than $10,000

( ) $10,000 but less than $15,000

( ) $15,000 but less than $25,000

( ) $25,000 but less than $35,000

( ) $35,000 but less than $50,000

( ) $50,000 but less than $75,000

( ) $75,000 but less than $100,000

( ) $100,000 or more


  1. Record Gender—DO NOT ASK UNLESS UNABLE TO DETERMINE; may opt-out if they wish to.

( ) Female

( ) Male


I’m glad that you will be able to join us! We will provide you with a $75 stipend for participating as well as a light meal and refreshments. At this point I need to collect some contact information from you. Then we will e-mail you a confirmation letter and directions to the facility.


We are only inviting a few people, so it is very important that you notify us as soon as possible if for some reason you are unable to participate. Please call [insert recruiter contact and phone] if this should happen. We look forward to having you participate on [insert day] at [insert time].


Do you have any questions?


Great! Thank you for your time and we will be in touch again the day of the focus group. Please remember to bring reading glasses if you use them.


TERMINATE TEXT

Thank you very much for your time, and thank you for answering our questions. Unfortunately, based on the focus group requirements, we cannot extend you an invitation. Perhaps at a later time we can include you in a future focus group. Have a good [day/evening].



Appendix B: Focus Group Moderator’s Guide

Form 4562 – Depreciation and Amortization


INTRODUCTION


Introduction of the moderator


The purpose of the focus group is to get your input on the Form 4562, Amortization and Depreciation.


Explanation of the purpose of the focus group approach — to explore in a semi-structured manner what people think about the issues.


  • The group discussion of the issues often generates deeper insights than individual one-on-one interviews.


  • A topic-oriented discussion of issues allows the participants to identify the important dimensions that might be lost in a structured interview setting.


  • It’s interactive so that the participants can talk back to us—ask what we mean, tell us when a question doesn’t make any sense, or means different things to different people.


BASIC GROUND RULES


  • Everything that you say here will be kept strictly private to the extent allowed by law. We will use first names only and names will not be used in the report. You will remain anonymous and are free to tell me what you think.


  • For the IRS to speak with the public, we are required to have approval from the Office of Management and Budget. Their approval number for this project is 1545-1349 with this study or suggestions on making this process simpler, please write to the: IRS Tax Products Coordinating Committee, 1111 Constitution Avenue, NW, IR-6526, Washington, DC 20224.


  • We are audio taping the meeting for use in preparing a report about findings. Your name will not be used in the report; but the tapes will help me remember the valuable input you give me to share with the Service. [Note to moderator: if anyone voices concern, also mention that the note taker cannot write as fast as participant’s speak nor can you remember everything after traveling to four different cities over several months.]


  • Because we are taping this meeting, I ask that you speak loudly and clearly. If I think you are speaking too softly to be heard on the tape, I will ask you to speak up.


  • Please speak just one at a time so everyone has a chance to participate.


  • Don’t engage in side conversations—we need for everyone to hear what the others are saying and for everything that’s said to be heard easily on the tape.


  • Sometimes I’ll go around the table and ask everyone for their input. At other times, I will just throw a topic open for general discussion.


  • Participation—we need to get a full range of opinions, and we need everyone’s participation. You are here to talk. I am here to listen. I am not an expert in tax law so I cannot answer questions that involve tax law represented in Form 4562.


  • No evaluation—there are no right and wrong answers. We expect differences in how people see things, and we need to know about these differences.


  • Feel free to disagree or question each other. The purpose of a group session is that we learn things in group interchanges that we don’t get out of one-on-one discussions. If someone says something you disagree with, please let us know.


  • If you have a cell phone, please turn it off, or set it to vibrate. We don’t want the group to be disturbed and we also need your full attention during the session.


  • The session will last about two hours.


INTRODUCTION OF PARTICIPANTS


Let’s go around the table. Please introduce yourself (first name only, please) and tell us how you file your tax reruns (e-file, mail, etc.).


Scenarios and Discussion


Now let’s take a look at this scenario. Distribute copies of the scenario. Please complete the entries on Form 4562 using the information provided in this scenario. Be sure to use the instructions provided with the form to complete them.


Before you begin the scenario, please take a look at Form 4562. While you are completing the form consider the look, layout, and language. We will discuss these items after you complete the scenario. You will have about 20 - 25 minutes to complete the scenario.


When everyone looks like they have finished, ask participants to put down their pencils and not write anything else on the form.


  1. What do you think about the general look and layout of the form?

Probe: Concerns and comments about print size, font type, layout, etc.

  1. Did you use the instructions to complete the form?


    1. If so, what sections of the instructions did you use?

    2. Were any of the instructions difficult to understand or need to be changed or reworded? If yes, please give suggestions on how to change or reword the instructions to make them more understandable.

    3. Did the instructions provide all the information you needed to complete the form?

    4. Is there anything else you needed in the instructions to complete the form?


Note to moderator: Go through each Part of the form to determine if the participants experienced any difficulties in completing each section.


  1. Was there anything on the form that gave you difficulties?

    1. If so, what problems did you have?


  1. Please look at Part I. Were there any lines in this section that gave you difficulties?

    1. If there were, please explain the difficulties you had.

    2. How can it be changed to make it clearer?


  1. Please look at Part 1, line 2. Was section 179 property clearly explained in the instructions?


    1. If not, how can it be changed to make it clearer?


  1. Please look at Part 2. Was the meaning of “qualified property” adequately explained in the instructions?

    1. If not, how can it be changed to make it clearer?

    2. Did you know what if anything to put on line 16?


  1. Please look at Part 3. Were there any lines in this section that gave you difficulties?

    1. In Section B is the table clear as to what should be entered into each column?

    2. If not, how could we improve the table?


  1. Please look at Part 4. On line 23, was it clear as to what section 263A costs are?


  1. Please look at Part 5. Is it clear as to what “Listed Property” includes


    1. In section A what lines were troublesome?

    2. How can we improve the table in Section B?


  1. Please look at Part 6. Is there anything that we can do to improve the amortization table?


    1. If so, how can it be changed to make it clearer?


  1. Do you have any other suggestions for improving the Form 4562 or instructions?


Moderator collect pencils. At the end of the session read the answer key to the participants. Make sure they do not change their answers. Please read the answers if there is time.

IV. False close

Explain that participants can discuss among themselves the answers while you check in with the observers to see if they have any addition questions they would like you to ask.


V. Closing


  1. Thinking about our discussion tonight, is there anything else you would like to share regarding the forms and instructions we looked at today.


Thank you very much for coming this evening, and for sharing your ideas with us—we really appreciate your time.



Confirmation Letter


<Insert date>


Dear <insert name>,

Thank you for agreeing to participate in a focus group discussion on <insert date> at <insert time> at <insert facility name>. Please arrive 15 minutes before the start of the focus group so that you can complete some paperwork and have something to eat. Snacks and refreshments will be provided. As a thank you for participating in the focus group, you will be given <insert amount> at the end of the discussion.


The directions to the facility are attached. We are accessible by public transportation [insert bus number/subway station as appropriate]. If you would like to drive, parking is available [insert information about parking and any costs].


If you have any questions, please call <insert facility manager’s name> at <facility phone number>.


Thank you for your time and participation.


[Insert facility manager’s name]

[Insert name of facility] on behalf of ICF International







File Typeapplication/msword
File TitleRequest for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number:1545-1349
Authorxp1bb
Last Modified Bymdsloa00
File Modified2012-05-10
File Created2012-03-09

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