SOI-445 NAEA & AICPA Conference Focus Groups

SOI-445 OMB Supporting Statement (2012 Focus Groups) NAEA + AICPA (2).doc

Cognitive and Psychological Research

SOI-445 NAEA & AICPA Conference Focus Groups

OMB: 1545-1349

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Supporting Statement for

Request for Approval under the “Generic Clearance Cognitive and Psychological Research” (OMB Control Number: 1545-1349)

Focus Group: “Understanding Taxpayer Burden: Gaining the Tax Professional’s Insight




  1. JUSTIFICATION


  1. Circumstances Making the Collection of Information Necessary


Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the IRS Office of Research seeks to collect qualitative feedback from tax preparers registered with Return Preparer Office (RPO). Preparers must have at least 3 years of tax preparation experience and prepare at least 100 tax returns each year.


  1. Purpose and Use of the Information Collection


Background and use


The IRS Office of Research will collect this information by conducting focus groups at NAEA’s 2012 National Tax Practice Institute (NTPI), being held in Arlington, VA and AICPA’s National Tax Conference held in Washington, DC. The forums will be held on the following dates and locations:


  • October 31 - November 2, 2012 (NAEA)

  • November 7-8, 2012 (AICPA)


The participants will be RPO-registered tax preparers with at least 3 years of tax preparation experience. Further, participants must prepare at least 100 tax returns each year. These focus groups will provide qualitative feedback that will lead to useful insights on how to best interpret burden survey results. Burden surveys cover pre-filing, filing and post-filing compliance activities. These focus groups are not intended to result in quantitative data that can be generalized to the entire tax preparer population.


These focus group sessions will allow for external validation and explanation of burden survey results. Burden surveys cover pre-filing, filing, and post-filing compliance activities for individuals, business entities and tax-exempt organizations. These focus groups will allow us to:

  • Determine how to best interpret burden survey results,

  • Understand which compliance activities are key drivers of taxpayer burden from the perspective of tax professionals,

  • Hear where our interpretations of survey results are accurate,

  • Hear where our interpretations of survey results can be refined,

  • Better understand the role of the tax professional in the compliance process, and

  • Identify steps the IRS can take to assist tax practitioners in better serving taxpayers in return preparation and representation engagements.



The NAEA’s 2012 National Tax Practice Institute (NTPI), being held in Arlington, VA and AICPA’s National Tax Conference held in Washington, DC provide an opportunity for the Taxpayer Analysis and Modeling team to conduct focus group sessions with tax practitioners who are familiar with the compliance process and issues faced by taxpayers. The information obtained will allow the IRS to better understand compliance data gathered through the taxpayer burden surveys and ensure taxpayer burden is being adequately estimated.



  1. Consideration Given to Information Technology


These focus groups will be conducted in person. It is not viable to collect the information electronically and/or use online collaboration tools to reduce burden, as real-time face-to-face interactions between the moderator and participants during the focus group sessions will improve the quality of the data collected. Results of the focus groups will not be available to the public over the internet, since the results are not intended to be shared directly with the public.


  1. Duplication of Information


No similar data are gathered or maintained by the IRS Office of Research or are available from other sources known to the IRS Office of Research.


  1. Reducing the Burden on Small Entities


No small entities will participate in, or be impacted by, these focus groups.


  1. Consequences of Not Conducting Collection


Without these focus groups, the IRS Office of Research will not have the ability to externally validate burden survey results. Without these focus groups the IRS Office of Research would not be able to integrate this information into taxpayer burden model development. This would in turn reduce our understanding of taxpayer burden and adversely impact our ability to adequately analyze and estimate the impact of policy changes.


  1. Special Circumstances


There are no special circumstances. The information collected will be voluntary and will not be used for statistical purposes.


  1. Consultations with Persons Outside the Agency


Not applicable.


  1. Payment or Gift


No incentives or payments will be provided to focus group participants.


  1. Confidentiality


No PII will be collected during the focus groups. At the beginning of the focus group sessions, the moderator will notify the participants that no names will be used in the final reports.


  1. Sensitive Nature


No questions will be asked that are of a personal or sensitive nature.


  1. Burden of Information Collection


The annual burden hours requested (116) are based on the number of collections we expect to conduct over the requested period for this clearance.


Estimated Annual Reporting Burden



Type of Collection


No. of Respondents

Annual Frequency per Response


Minutes per Response


Total Hours

1-Individuals (Practitioners) screening step only

78

1

3

4

2-Individuals (Practitioners) screening + focus group session

72

1

93

112

Total

150



116


We expect to conduct a total of 6 focus groups, three at each location and screen 150 potential focus group participants of which only 48% will actually be able to participate in the focus groups. This gives us 72 focus group participants who have been screened in addition to participating in the focus group session. This leaves 78 non-participants who have only been screened. The screening step will take .05 hours (3 minutes) this determines whether a potential participant meets the requirements of the focus group. The focus group session is expected to last for 1.5 hours (90 minutes).

  1. Costs to Respondents


No costs are anticipated.



  1. Costs to Federal Government


The anticipated cost to the Federal Government is approximately $1,850 during the requested period for this clearance.


  1. Reason for Change


Not applicable. This is a new request for information collection.


  1. Tabulation of Results, Schedule, Analysis Plans


Information collected from the focus group will provide useful qualitative information, but is not intended to yield data that can be generalized to the overall population. Findings will be used for general service improvement and model development, but are not for publication or other public release.


Although the IRS Office of Research does not intend to publish its findings, the IRS Office of Research may receive requests to release the information (e.g., congressional inquiry, Freedom of Information Act requests). The IRS Office of Research will disseminate the findings when appropriate, strictly following the IRS Office of Research's "Guidelines for Ensuring the Quality of Information Disseminated to the Public." and will include specific discussion of the limitation of the qualitative results discussed above.


  1. Display of OMB Approval Date


We are requesting no exemption.


  1. Exceptions to Certification for Paperwork Reduction Act Submissions


These activities comply with the requirements in 5 CFR 1320.9.



B. STATISTICAL METHODS


The primary purpose of this collection will be to obtain qualitative information for internal management purposes; there are no plans to publish or otherwise release this information.


  1. Universe and Respondent Selection


The population of interest for these focus groups will be RPO-registered tax preparers attending either the NAEA’s 2012 National Tax Practice Institute (NTPI), being held in Arlington, VA or AICPA’s National Tax Conference held in Washington, DC.


Attendees of either of these conferences will be screened for participation in the focus group session to be conducted during the respective forum. In order to receive an invitation to participate in the focus group, the individual must be a tax preparer registered with the Return Preparer Office with at least three years of tax preparation experience. Participants must also prepare at least 100 tax returns each year.


Results will not be used to make statements representative of the universe of study, to produce statistical descriptions (careful, repeatable measurements), or to generalize the data beyond the scope of the sample. Therefore the samples associated with this collection are not subjected to the same scrutiny as scientifically drawn samples where estimates are published or otherwise released to the public.


Procedures for Collecting Information


Each focus group will have a moderator to guide the participants’ discussion, and another moderator to take notes. The focus groups will also be recorded. The recordings will be used to assist in developing the final reports, and then destroyed.



  1. Methods to Maximize Response


A moderator will be present during the focus groups to guide the discussion and encourage respondent participation.


  1. Testing of Procedures

There will be no pre-testing of procedures.



  1. Contacts for Statistical Aspects and Data Collection


The focus groups are intended to collect qualitative information. Results will not be used to make statements representative of the universe of study, to produce statistical descriptions (careful, repeatable measurements), or to generalize the data beyond the scope of the sample. Therefore statisticians were not consulted for this project.


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File Typeapplication/msword
File TitleSupporting Statement for Paperwork Reduction Act Generic Information Collection Submissions for
AuthorMar_S
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File Modified2012-08-29
File Created2012-08-29

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