REIS - Respondents to pilot study

Rural Establishment Innovation Survey (REIS) (Also Known as National Survey of Business Competitiveness)

ERSR10 Pilot CATI Script for OMB submission on 11-22

REIS - Respondents to pilot study

OMB: 0536-0071

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REIS (ERSR10) CATI Pilot Script 2013/11/22 12:05

70: BEGIN

2013/10/10 12:47

font color="#0000FF"Access Code: 231-551-477 Phone: <PHONE> Ext: <PH1EX> Phone2: <PHON2> Ext: <PH2EX> Phone3: <PHON3> Ext: <PH3EX> Directory Assistance: <TEL1> Business Name: <BNAME> Contact Name: <CONTACT> Contact Title: <TITLE> /font Hello, this is (your name). I'm calling from Washington State University in Pullman, Washington. I am calling you about a research study we are conducting for USDA's Economic Research Service (ERS). May I speak to (Respondent's name) <CONTACT>? We had contacted you earlier about completing this interview by phone, is now a good time? font color="#0000FF"(IWR: If asks what is this about, say:/font" We are studying the challenges businesses are facing in today's tough economy. We want to understand the linkages of what keeps businesses thriving with available resources. The results from this study will be used by USDA to enhance its programs aimed at making U.S. businesses more resilient. The results will also be shared with Congress and other Federal and State agencies that assist businesses and develop programs.")

Speaking to R 1 => /CELL

R not available / Set callback (GB, CB, HB) 2 => /INT01

Non contacts (AM, BC, BZ, ED, NA) 3 => /INT02

Refusals (R1, R2, R3, RP) 4 => /F10

Non-working numbers (CC, DS, MP, WN) 5 => /VERFY

Communication barrier (HC, LG) 6 => /INT03

Other codes (DD, DP, OT, RN) 7 => /INT04

Ineligibles (IE) 8 => /INT05

Special project codes () 9 I => /INT99

Web/Mail codes 10 I => /INT98

77: CELL

2013/07/19 12:17

First, for safety reasons, I need to ask if this is a cell phone? font color="#0000FF"(IWR read only if necessary/font "By cell phone we mean a telephone that is mobile and usable outside of your neighborhood.")

=> /CONFD

if CELL=2

Yes 1

No 2 => CONFD

Refuse R => CONFD

78: CLSAF

2013/07/19 12:27

To ensure your safety and the safety of others can you please tell me if you are currently driving a motor vehicle? font color="#0000FF"(If yes say:/font "Sorry to have bothered you, it is our policy to not conduct surveys with people while they are driving, regardless if they are using bluetooth technology. We will call you back at another time." font color="#0000FF"Do not take time to set a call back.)/font

Yes 1 => /INT01

No 2 => CONFD

Refuse R => /REFUS

79: CONFD

2013/11/22 10:08

We are conducting a survey for the Economic Research Services of the USDA on the challenges businesses are facing in today's economy. This information will be used to find out how businesses use available resources to remain viable and competitive. Did you receive the letter we sent in the second week of November (2013) for the National Survey of Business Competitiveness explaining the importance of the survey and requesting your participation? font color = "blue"(IWR: If R says "No, Don’t know, or Don’t remember," then say,/font "Would you like for me to send you an email of this letter and the Paperwork Reduction Act disclaimer?"font color = "blue")/font font color="#0000FF" (IWR Note If they would like an email of this click "Prior Letter" hot key and send email) /font I would like you to know that all information you provide for this survey is voluntary. Your answers to all questions are confidential. All information that is provided will only be used for statistical research purposes and reported in summary form. Your name and that of the business you represent will not be connected to your answers in any way. This survey is authorized under OMB Control Number 0536-0071. The time required to complete this survey is estimated to average 30 minutes per response. This interview may be monitored or recorded by my supervisor to check my work. If I come to any question you would prefer not to answer, just let me know and I will skip over it. Okay?

Continue with survey 1 => /Q01

No - Try refusal prevention 2 => /F10

Not a good time - Call back later 3 => /INT01

102: Q01

2013/10/07 17:33

First, what is your job title or role?

103: Q02

2013/10/24 12:38

Approximately what year did this business begin operating at this location?

$E 1900 2013

Don't know -7

Refuse -9

104: Q03

2013/08/29 15:33

What is the main product or service at this business location?

Enter response 01 O

Don't know -7

Refuse -9

105: Q04

2013/08/29 15:33

Does this business have ONLY ONE location or MORE THAN ONE location?

Only one location 01 => Q05A

More than one location 02

Don't know -7 => Q05A

Refuse -9 => Q05A

106: Q04A

2013/10/02 16:00

Is this location this business's headquarters or is it a branch location?

Headquarters 01

Branch 02

Don't know -7

Refuse -9

107: Q05A

2013/10/24 12:39

Please tell me how important each of the following factors are for locating this business in this community. The first one is Owner-ties to the area. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

108: Q05B

2013/10/24 12:40

(Please tell me how important each of the following factors are for locating this business in this community.) The next one is Availability of low-cost labor. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

109: Q05C

2013/10/24 12:41

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Available skilled labor pool. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

110: Q05D

2013/10/24 12:41

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to transportation. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

111: Q05E

2013/10/24 12:41

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to broadband or high speed internet. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

112: Q05F

2013/10/24 12:42

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to material inputs. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

113: Q05G

2013/10/24 12:42

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to customers. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

114: Q05H

2013/10/24 12:43

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Government incentives. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

115: Q05I

2013/10/24 12:43

(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Low taxes. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

116: Q05J

2013/10/24 12:43

(Please tell me how important each of the following factors are for locating this business in this community.) The last one is Strong or growing local economy. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

117: Q05AA

2013/08/29 15:33

Please tell me how important each of the following factors are for making this community an attractive place to work. The first one is Opportunities for outdoor recreation. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

118: Q05AB

2013/08/29 15:33

(Please tell me how important each of the following factors are for making this community an attractive place to work. ) The next one is Scenic beauty such as natural or architectural beauty. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

119: Q05AC

2013/08/29 15:33

(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Climate. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

120: Q05AD

2013/10/24 16:46

(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Access to arts and entertainment. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

121: Q05AE

2013/10/24 16:47

(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Quality of local schools. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

122: Q05AF

2013/10/25 09:50

(Please tell me how important each of the following factors are for making this community an attractive place to work. ) The last one is Access to health care. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Not applicable -8

Refuse -9

123: Q06A

2013/10/02 18:21

In 2012, at this location, what was the AVERAGE number of workers who were full-time and part-time employees on YOUR PAYROLL?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

124: Q06B

2013/10/02 18:20

In 2012, at this location, what was the AVERAGE number of workers who were independent contractors or temporary workers NOT ON YOUR PAYROLL?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

125: Q06ACALC

2013/10/03 10:54

Carries the percent for Q06A with negative numbers (missings values) set to 0 (zero). Used in Q06SU.

$R.2 0.00 999999.99

=> *

if IF(Q06A>=0,Q06A,0)

126: Q06BCALC

2013/10/03 10:55

Carries the percent for Q06B with negative numbers (missings values) set to 0 (zero). Used in Q06SU.

$R.2 0.00 999999.99

=> *

if IF(Q06B>=0,Q06B,0)

127: Q06SU

2013/10/03 10:55

Sums Q06ACALC and Q06BCALC

$R.2 0.00 999999.99

=> *

if SMR(0,Q06ACALC,Q06BCALC)

128: Q06CH

2013/10/07 17:14

This business must have had at least 5 workers to be eligible for the survey. These are the numbers I have: <Q06ACALC> full-time and part-time employees ON YOUR PAYROLL, and <Q06BCALC> workers who were independent contractors or temporary workers NOT ON YOUR PAYROLL. Totaling <Q06SU> Workers. Would like to change either of these?

=> +0

else => Q07A

if Q06SU<5

Changes number of employees ON YOUR PAYROLL 01 => /Q06A

Changes number of workers NOT ON YOUR PAYROLL 02 => /Q06B

Go with the numbers given 03

Don't know -7

Refuse -9

129: INT30

2013/10/07 17:04

Thank you for your time, but we are currently only interviewing businesses with 5 or more workers.

=> +0

else => Q07A

if Q06SU<5

Ineligible - Less than 5 workers I5 => /END

130: Q07A

2013/10/02 18:50

In the past 12 months, did this business offer a health insurance option for any workers?

Yes 01

No 02

Don't know -7

Refuse -9

131: Q07B

2013/10/02 18:50

In the past 12 months, did this business offer a retirement plan?

Yes 01

No 02

Don't know -7

Refuse -9

132: Q07C

2013/10/02 18:50

(In the past 12 months, did this business) Pay for worker education, professional development, or training?

Yes 01

No 02

Don't know -7

Refuse -9

133: Q07D

2013/10/02 18:51

(In the past 12 months, did this business) Offer paid maternity, paternity, or family leave?

Yes 01

No 02

Don't know -7

Refuse -9

134: Q07E

2013/10/07 15:50

(In the past 12 months, did this business) Have an employee-ownership plan? font color="#0000FF" (IWR Definition: Profit sharing or company stock)/font

Yes 01

No 02

Don't know -7

Refuse -9

135: Q07F

2013/10/24 12:44

(In the past 12 months, did this business) The last one is Offer paid time off in order for workers to volunteer?

Yes 01

No 02

Don't know -7

Refuse -9

136: Q08A

2013/10/07 15:51

How many workers are managers at this location? font color="#0000FF" (IWR Definition: Managers are workers who direct or oversee operations.)/font

$E 0 100

Don't know -7

Refuse -9

137: Q08B

2013/10/07 15:51

How many workers are professionals (at this location)? font color="#0000FF" (IWR Definition: Professionals are workers who receive a license or credential such as engineers, or accountants.)/font

$E 0 100

Don't know -7

Refuse -9

138: Q09

2013/10/02 18:55

In 2012, what is your best estimate of the average hourly wage for non-salaried workers at this location?

$R 1.00 999.99

No non-salaried workers -6

Don't know -7

Refuse -9

139: Q10AP

2013/10/07 15:53

In 2012, at this location, what percent of workers were in the occupational category of Management and professional? font color="#FF0000" (IWR Note if respondent indicates they would prefer to answer in numbers choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font

$R.2 0.00 100.00

R prefers to answer in numbers -5 => Q10AN

Don't know -7

Refuse -9

140: Q10BP

2013/10/07 15:53

(In 2012, at this location,) What percent of workers were in the occupational category of Services? font color="#0000FF" (IWR Note if respondent indicates they would prefer to answer in numbers, choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font

$R.2 0.00 100.00

R prefers to answer in numbers -5 => Q10AN

Don't know -7

Refuse -9

141: Q10CP

2013/10/07 15:54

(In 2012, at this location,) (what percent of workers were in the occupational category of) The next one is Sales and office support? font color="#0000FF" (IWR Note if respondent indicates they would prefer to answer in numbers, choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font

$R.2 0.00 100.00

R prefers to answer in numbers -5 => Q10AN

Don't know -7

Refuse -9

142: Q10DP

2013/10/03 10:47

(In 2012, at this location,) (what percent of workers were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?

$R.2 0.00 100.00

R prefers to answer in numbers -5 => Q10AN

Don't know -7

Refuse -9

143: Q10EP

2013/10/03 10:48

(In 2012, at this location,) (what percent of workers were in the occupational category of) The last one is Production, transportation, and material moving?

$R.2 0.00 100.00

R prefers to answer in numbers -5 => Q10AN

Don't know -7

Refuse -9

144: Q10APCAL

2013/10/03 10:49

Carries the percent for Q10AP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.

$R.2 0.00 100.00

=> *

if IF(Q10AP>=0,Q10AP,0)

145: Q10BPCAL

2013/10/03 10:51

Carries the percent for Q10BP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.

$R.2 0.00 100.00

=> *

if IF(Q10BP>=0,Q10BP,0)

146: Q10CPCAL

2013/10/03 10:51

Carries the percent for Q10CP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.

$R.2 0.00 100.00

=> *

if IF(Q10CP>=0,Q10CP,0)

147: Q10DPCAL

2013/10/03 10:52

Carries the percent for Q10DP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.

$R.2 0.00 100.00

=> *

if IF(Q10DP>=0,Q10DP,0)

148: Q10EPCAL

2013/10/03 10:52

Carries the percent for Q10EP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.

$R.2 0.00 100.00

=> *

if IF(Q10EP>=0,Q10EP,0)

149: Q10PSU

2013/10/03 10:52

Sums Q10APCAL-Q10EPCAL

$R.2 0.00 100.00

=> *

if SMR(0,Q10APCAL,Q10BPCAL,Q10CPCAL,Q10DPCAL,Q10EPCAL)

150: Q10PCK

2013/10/07 17:42

I'm sorry, but those percents do not add up to 100% . These are the numbers I have: <Q10APCAL>% of your workers are in management and professional. <Q10BPCAL>% of your workers are in services. <Q10CPCAL>% (of your workers) are in sales and office support. <Q10DPCAL>% (of your workers) are in natural resources, construction, and maintenance. <Q10EPCAL>% (of your workers) are in production, transportation, and material moving. Totaling <Q10PSU>% Are there any of those you would like to change?

=> +0

else => Q10A

if (Q10PSU<99 OR Q10PSU>101 )

Changes % in management and professional 01 => /Q10AP

Changes % in services 02 => /Q10BP

Changes % in sales and office support 03 => /Q10CP

Changes % in natural resources, construction, and maintenance 04 => /Q10DP

Changes % in production, transportation, and material moving 05 => /Q10EP

Go with the numbers given 06 => /Q10A

Don't know -7

Refuse -9

151: Q10AN

2013/10/24 12:45

In 2012, at this location, how many workers were in the occupational category of Management and professional?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

152: Q10BN

2013/10/24 12:45

(In 2012, at this location,) How many workers were in the occupational category of Services?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

153: Q10CN

2013/10/24 12:46

(In 2012, at this location,) (how many workers were in the occupational category of) The next one is Sales and office support?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

154: Q10DN

2013/10/24 12:46

(In 2012, at this location,) (how many workers were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

155: Q10EN

2013/10/24 12:46

(In 2012, at this location,) (how many workers were in the occupational category of) The last one is Production, transportation, and material moving?

$R.2 0.00 999999.99

Don't know -7

Refuse -9

156: Q10A

2013/11/15 17:02

What was the minimum educational level needed for the occupational category of management and professional in 2012. Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?

Less than high school or no specific education 01

At least high school diploma or GED 02

At least associates degree or vocational certification 03

At least four-year college degree 04

More than four-year college degree 05

Don't know -7

Refuse -9

157: Q10B

2013/11/15 17:02

What was the minimum educational level needed for the occupational category of services? (In 2012,) Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?

Less than high school or no specific education 01

At least high school diploma or GED 02

At least associates degree or vocational certification 03

At least four-year college degree 04

More than four-year college degree 05

Don't know -7

Refuse -9

158: Q10C

2013/11/15 17:03

(What was the minimum educational level needed for the occupational category of . . . in 2012) The next one is Sales and office support. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)

Less than high school or no specific education 01

At least high school diploma or GED 02

At least associates degree or vocational certification 03

At least four-year college degree 04

More than four-year college degree 05

Don't know -7

Refuse -9

159: Q10D

2013/11/15 17:03

(What was the minimum educational level needed for the occupational category of . . . in 2012) (The next one is) Natural resources, construction, and maintenance. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)

Less than high school or no specific education 01

At least high school diploma or GED 02

At least associates degree or vocational certification 03

At least four-year college degree 04

More than four-year college degree 05

Don't know -7

Refuse -9

160: Q10E

2013/11/15 17:03

(What was the minimum educational level needed for the occupational category of . . . in 2012) The last one is Production, transportation, and material moving. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)

Less than high school or no specific education 01

At least high school diploma or GED 02

At least associates degree or vocational certification 03

At least four-year college degree 04

More than four-year college degree 05

Don't know -7

Refuse -9

161: Q11

2013/08/29 15:33

Is any part of the workforce unionized or covered by a collective bargaining agreement?

Yes 01

No 02

Don't know -7

Refuse -9

162: Q12

2013/10/03 09:55

In the past 3 years, has finding qualified applicants for your workforce, not including managers and professionals, been very difficult, somewhat difficult, or not difficult?

Very difficult 01

Somewhat difficult 02

Not difficult 03 => Q13

Don't know -7 => Q13

Refuse -9 => Q13

163: Q12A

2013/08/29 15:33

Why has it been difficult to find qualified applicants for your workforce? Is this due to the quality of the labor pool?

Yes 01

No 02

Don't know -7

Refuse -9

164: Q12B

2013/08/29 15:33

(Why has it been difficult to find qualified applicants for your workforce?) Is this due to increases in required skills and knowledge?

Yes 01

No 02

Don't know -7

Refuse -9

165: Q12C

2013/10/24 13:32

(Why has it been difficult to find qualified applicants for your workforce?) (Is this due to an) Insufficient number of workers available locally?

Yes 01

No 02

Don't know -7

Refuse -9

166: Q12D

2013/10/24 13:32

(Why has it been difficult to find qualified applicants for your workforce?) (Is this due to) Limited interest among job seekers for openings at this business?

Yes 01

No 02

Don't know -7

Refuse -9

167: Q13

2013/08/29 15:33

Does this business have written position descriptions?

Yes 01

No 02 => Q14A

Don't know -7 => Q14A

Refuse -9 => Q14A

168: Q13A

2013/08/29 15:33

Are training requirements documented in those position descriptions?

Yes 01

No 02 => Q14A

Don't know -7 => Q14A

Refuse -9 => Q14A

169: Q13B

2013/10/03 09:58

Does this business track whether workers complete or if they have already completed these training requirements?

Yes 01

No 02

Don't know -7

Refuse -9

170: Q14A

2013/10/24 13:33

Please tell me if the following technologies are currently used at this business. The first one is Does this business currently use personal computers or laptops, not including smart phones?

Yes 01

No 02 => Q17A

Don't know -7 => Q17A

Refuse -9 => Q17A

171: Q14B

2013/10/24 13:34

(Please tell me if the following technologies are currently used at this business.) The next one is Does this business use broadband or high speed internet?

Yes 01

No 02

Don't know -7

Refuse -9

172: Q14C

2013/10/24 13:35

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use the Internet for sales of products or services (also known as e-commerce)?

Yes 01

No 02

Don't know -7

Refuse -9

173: Q14D

2013/10/24 13:36

(Please tell me if the following technologies are currently used at this business.) (The next one is) Are supplies purchased over the Internet (also known as e-procurement)?

Yes 01

No 02

Don't know -7

Refuse -9

174: Q14E

2013/10/24 13:36

(Please tell me if the following technologies are currently used at this business.) (The next one is) Is this business currently using web advertising?

Yes 01

No 02

Don't know -7

Refuse -9

175: Q14F

2013/10/24 13:37

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business market by direct email?

Yes 01

No 02

Don't know -7

Refuse -9

176: Q14G

2013/10/24 13:39

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business currently use social media, such as LinkedIn or Facebook?

Yes 01

No 02

Don't know -7

Refuse -9

177: Q14H

2013/10/03 09:59

Does this business issue smart phones to (any) workers?

Yes 01

No 02

Don't know -7

Refuse -9

178: Q14I

2013/10/24 13:41

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use RFID readers, barcode, or optical scanners (such as Radio Frequency Identification)? font color="#0000FF" (IWR: RFID is read as R-F-I-D --- which stands for Radio Frequency Identification If any sort of hand held scanners are used in this business answer as yes)/font

Yes 01

No 02

Don't know -7

Refuse -9

179: Q14J

2013/10/24 13:41

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use computer software specifically designed for your business or industry?

Yes 01

No 02

Don't know -7

Refuse -9

180: Q14K

2013/10/24 13:41

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use an integrated enterprise resource planning system, such as SAP or Microsoft Dynamics? font color="#0000FF" (IWR Prompt: SAP, Microsoft Dynamics, or Oracle Applications include functions for accounting, logistics, human resources, and/or sales management, along with other functions.)/font

Yes 01

No 02

Don't know -7

Refuse -9

181: Q14L

2013/10/24 13:41

(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use a stand-alone supply chain or logistics management software? font color="#0000FF" (IWR: standalone means software that is used independently of other software to provide a specific set of services.)/font

Yes 01

No 02

Don't know -7

Refuse -9

182: Q14M

2013/10/24 13:42

(Please tell me if the following technologies are currently used at this business.) The last one is Does this business use a stand-alone customer relationship management software?

Yes 01

No 02

Don't know -7

Refuse -9

183: Q15

2013/10/03 10:56

What percent of this business's sale of products or services comes over the Internet?

$R.2 0.00 100.00

=> +1

if Q14C<>01

Don't know -7

Refuse -9

184: Q16

2013/10/24 13:42

What percent of your workforce, not including managers and professionals, uses computers on a daily basis?

$R.2 0.00 100.00

Don't know -7

Refuse -9

185: Q17A

2013/10/24 13:43

Next we would like to ask about factors that may have limited this business's use of information and communications technology. Has the cost of equipment and software limited this business's use of technologies?

Yes 01

No 02

Don't know -7

Refuse -9

186: Q17B

2013/10/24 13:44

(Factors that may have limited this business's use of information and communications technology.) Has the cost of information and communications services limited this business's use of technology?

Yes 01

No 02

Don't know -7

Refuse -9

187: Q17C

2013/10/24 13:44

(Factors that may have limited this business's use of information and communications technology.) (Has the) Lack of access to adequate broadband or high speed internet? (limited this business's use of technology?)

Yes 01

No 02

Don't know -7

Refuse -9

188: Q17D

2013/08/29 15:33

(Has the) Lack of knowledge? (Limited this business's use of technology?)

Yes 01

No 02

Don't know -7

Refuse -9

189: Q17E

2013/10/24 13:44

(Factors that may have limited this business's use of information and communications technology.) Does this business have difficulty integrating new technologies into the current way you do business?

Yes 01

No 02

Don't know -7

Refuse -9

190: Q18A

2013/10/24 13:45

Next we would like to know the main sources businesses' use to learn about new opportunities or ways of doing things. How valuable to this business are your SUPPLIERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

191: Q18B

2013/10/24 13:52

How valuable to this business are your CUSTOMERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

192: Q18C

2013/10/03 11:13

(How valuable to this business are) Other business people in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

193: Q18D

2013/10/03 11:14

(How valuable to this business are) Other business people NOT in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

194: Q18E

2013/10/03 11:14

(How valuable to this business are) Business or trade association conferences or publications (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

195: Q18F

2013/10/03 11:15

(How valuable to this business are) Your own workers (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

196: Q18G

2013/10/03 11:15

(How valuable to this business is) Media? (such as newspapers, television, and internet (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

197: Q18H

2013/10/03 11:15

(How valuable to this business are) Private consultants (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

198: Q18I

2013/10/24 13:54

(How valuable to this business are) The last one is University extension, community colleges, or business schools (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)

Not at all valuable 01

Somewhat valuable 02

Very valuable 03

Don't know -7

Refuse -9

199: Q19A

2013/10/03 11:20

Are your suppliers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?

=> +1

if Q18A<>3

In your community 01

Outside community within a reasonable drive 02

Beyond a reasonable drive 03

Don't know -7

Refuse -9

200: Q19B

2013/08/29 15:33

Are your customers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?

=> +1

if Q18B<>3

In your community 01

Outside community within a reasonable drive 02

Beyond a reasonable drive 03

Don't know -7

Refuse -9

201: Q19C

2013/08/29 15:33

Are other business people in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?

=> +1

if Q18C<>3

In your community 01

Outside community within a reasonable drive 02

Beyond a reasonable drive 03

Don't know -7

Refuse -9

202: Q19D

2013/08/29 15:33

Are other business people not in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?

=> +1

if Q18D<>3

In your community 01

Outside community within a reasonable drive 02

Beyond a reasonable drive 03

Don't know -7

Refuse -9

203: Q20A

2013/10/03 14:17

Approximately what percent of 2012 final shipments or billed services went to local customers who are within a reasonable drive of this business?

$R.2 0.00 100.00

No sales in 2012 -4 => Q21

Don't know -7

Refuse -9

204: Q20B

2013/10/03 10:57

Approximately what percent of 2012 final shipments or billed services went to customers who are within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?

$R.2 0.00 100.00

Don't know -7

Refuse -9

205: Q20C

2013/10/03 10:57

Approximately what percent of 2012 final shipments or billed services went to international customers?

$R.2 0.00 100.00

Don't know -7

Refuse -9

206: Q20ACALC

2013/10/03 13:51

Carries the percent for Q20A with negative numbers (missings values) set to 0 (zero). Used in Q20SU.

$R.2 0.00 100.00

=> *

if IF(Q20A>=0,Q20A,0)

207: Q20BCALC

2013/10/03 13:52

Carries the percent for Q20B with negative numbers (missings values) set to 0 (zero). Used in Q20SU.

$R.2 0.00 100.00

=> *

if IF(Q20B>=0,Q20B,0)

208: Q20CCALC

2013/10/03 13:52

Carries the percent for Q20C with negative numbers (missings values) set to 0 (zero). Used in Q20SU.

$R.2 0.00 100.00

=> *

if IF(Q20C>=0,Q20C,0)

209: Q20SU

2013/10/03 13:53

Sums Q20ACALC-Q20CCALC

$R.2 0.00 100.00

=> *

if SMR(0,Q20ACALC,Q20BCALC,Q20CCALC)

210: Q20CH

2013/10/07 17:22

I'm sorry, but those percents do not add up to 100% (Approximately what percent of 2012 final shipments or billed services went to . . .) These are the numbers I have: <Q20ACALC>% went to local customers within a reasonable drive <Q20BCALC>% went to customers in the rest of the United States and <Q20CCALC>% went to international customers. Totaling <Q20SU>% Are there any of those you would like to change?

=> +0

else => Q21

if (Q20SU<99 OR Q20SU>101 )

Changes % to local customers 01 => /Q20A

Changes % to U.S. customers 02 => /Q20B

Changes % to international customers 03 => /Q20C

Go with the numbers given 04

Don't know -7

Refuse -9

211: Q21

2013/08/29 15:33

Was this location in business in 2007?

Yes 01

No 02 => Q22A

Don't know -7 => Q22A

Refuse -9 => Q22A

212: Q21A

2013/10/03 10:58

What is your best guess of the percent of 2007 final shipments or billed services that went to local customers, within a reasonable drive of this location?

$R.2 0.00 100.00

No sales in 2007 -3 => Q22A

Don't know -7

Refuse -9

213: Q21B

2013/10/03 14:21

What is your best guess of the percent of 2007 final shipments or billed services that went to customers who were within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?

$R.2 0.00 100.00

Don't know -7

Refuse -9

214: Q21C

2013/10/03 10:58

What is your best guess of the percent of 2007 final shipments or billed services that went to international customers?

$R.2 0.00 100.00

Don't know -7

Refuse -9

215: Q21ACALC

2013/10/03 11:24

Carries the percent for Q21A with negative numbers (missings values) set to 0 (zero). Used in Q21SU.

$R.2 0.00 100.00

=> *

if IF(Q21A>=0,Q21A,0)

216: Q21BCALC

2013/10/03 11:24

Carries the percent for Q21B with negative numbers (missings values) set to 0 (zero). Used in Q21SU.

$R.2 0.00 100.00

=> *

if IF(Q21B>=0,Q21B,0)

217: Q21CCALC

2013/10/03 11:24

Carries the percent for Q21C with negative numbers (missings values) set to 0 (zero). Used in Q21SU.

$R.2 0.00 100.00

=> *

if IF(Q21C>=0,Q21C,0)

218: Q21SU

2013/10/03 11:25

Sums Q21ACALC-Q21CCALC

$R.2 0.00 100.00

=> *

if SMR(0,Q21ACALC,Q21BCALC,Q21CCALC)

219: Q21CH

2013/10/07 17:21

I'm sorry, but those percents do not add up to 100% (What is your best guess of the percent of 2007 final shipments or billed services that went to local customers . . .) These are the numbers I have: <Q21ACALC>% went to local customers within a reasonable drive <Q21BCALC>% went to customers in the rest of the United States and <Q21CCALC>% went to international customers. Totaling <Q21SU>% Are there any of those you would like to change?

=> +0

else => Q22A

if (Q21SU<99 OR Q21SU>101 )

Changes % to local customers 01 => /Q21A

Changes % to U.S. customers 02 => /Q21B

Changes % to international customers 03 => /Q21C

Go with the numbers given 04

Don't know -7

Refuse -9

220: Q22A

2013/10/03 10:59

In 2012 what percent of goods and services sold by this business were sold to other businesses?

$R.2 0.00 100.00

No sales in 2012 -4 => Q23

Don't know -7

Refuse -9

221: Q22B

2013/10/03 11:03

In 2012 what percent of goods and services sold by your business were sold to government?

$R.2 0.00 100.00

Don't know -7

Refuse -9

222: Q22C

2013/10/03 11:04

In 2012 what percent of goods and services sold by your business were sold to individuals?

$R.2 0.00 100.00

Don't know -7

Refuse -9

223: Q22ACALC

2013/10/07 18:35

Carries the percent for Q22A with negative numbers (missings values) set to 0 (zero). Used in Q22SU.

$R.2 0.00 100.00

=> *

if IF(Q22A>=0,Q22A,0)

224: Q22BCALC

2013/10/07 18:35

Carries the percent for Q22B with negative numbers (missings values) set to 0 (zero). Used in Q22SU.

$R.2 0.00 100.00

=> *

if IF(Q22B>=0,Q22B,0)

225: Q22CCALC

2013/10/07 18:36

Carries the percent for Q22C with negative numbers (missings values) set to 0 (zero). Used in Q22SU.

$R.2 0.00 100.00

=> *

if IF(Q22C>=0,Q22C,0)

226: Q22SU

2013/10/07 18:36

Sums Q22CALC-Q22CALC

$R.2 0.00 100.00

=> *

if SMR(0,Q22ACALC,Q22BCALC,Q22CCALC)

227: Q22CH

2013/10/07 17:43

I'm sorry, but those percents do not add up to 100% (In 2012, what percent of goods and services sold by this business were sold to . . .) These are the numbers I have: <Q22ACALC>% were sold to other businesses <Q22BCALC>% were sold to government and <Q22CCALC>% were sold to individuals. Totaling <Q22SU>% Are there any of those you would like to change?

=> +0

else => Q23

if (Q22SU<99 OR Q22SU>101 )

Changes % sold to other businesses 01 => /Q22A

Changes % sold to government 02 => /Q22B

Changes % sold to individuals 03 => /Q22C

Go with the numbers given 04

Don't know -7

Refuse -9

228: Q23

2013/08/29 15:33

Is the CURRENT market for your products or services growing, stable, declining, mixed (that is some are declining and others are growing), or are you uncertain?

Growing 01

Stable 02

Declining 03

Mixed 04

Uncertain 05

Refuse -9

229: Q24

2013/10/03 10:00

Does this business require workers to DOCUMENT good work practices and lessons learned?

Yes 01

No 02

Don't know -7

Refuse -9

230: Q25

2013/08/29 15:33

How often does this business monitor customer satisfaction through analysis of complaints, customer satisfaction surveys, focus groups, or other methods? Would you say never, occasionally or regularly?

Never 01

Occasionally 02

Regularly 03

Don't know -7

Refuse -9

231: Q26

2013/08/29 15:33

How often are processes changed to fix problems identified through customer complaints? Would you say never, occasionally or regularly?

Never 01

Occasionally 02

Regularly 03

Don't know -7

Refuse -9

232: Q27A

2013/10/24 13:56

Next I am going to ask about any new services and methods that this business might have introduced in the last 3 years. In the last 3 years did this business produce any new or significantly improved goods (or products)?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

233: Q27B

2013/10/24 13:57

(New services and methods that this business might have introduced in the last 3 years.) In the past 3 years, did this business provide any new or significantly improved services?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

234: Q27C

2013/10/24 14:01

(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved methods of manufacturing or producing goods or services?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

235: Q27D

2013/10/24 14:01

(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved logistics, delivery, or distribution methods for your inputs, goods, or services?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

236: Q27E

2013/10/24 14:01

(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved support activities for your processes?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

237: Q27F

2013/10/24 14:02

(New services and methods that this business might have introduced in the last 3 years.) The last one is New or significant improvements in your marketing methods?

Yes 01

No 02

Don't know -7

Not applicable -8

Refuse -9

238: Q28A

2013/10/03 15:53

In the past 3 years, did this business have any improvement or innovation activities that were abandoned?

Yes 01

No 02

Don't know -7

Refuse -9

239: Q28B

2013/10/03 15:53

In the past 3 years, did this business have any improvement or innovation activities that were incomplete?

Yes 01

No 02

Don't know -7

Refuse -9

240: Q29SK

2013/08/29 15:33

(Programmer; if all of the Q27A through Q27F are no, dk, rf AND Q28a=2,D,R and Q28b=2,D,R, ask go to Q29A else go to Q30A)

=> Q30A

else => Q29A

if Q27A=01 OR Q27B=01 OR Q27C=01 OR Q27D=01 OR Q27E=01 OR Q27F=01 OR Q28A=01 OR Q28B=01

241: Q29A

2013/10/24 14:03

Please tell us why improvement or innovation activities have not been necessary or possible for this business?

Enter response 01 O => Q35A

Don't know -7 => Q35A

Not applicable -8 => Q35A

Refuse -9 => Q35A

242: Q30A

2013/10/03 16:41

Now I am going to read a list of improvements you may have made to any new or significantly improved GOODS OR SERVICES sold by this business. In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with improved performance?

Yes 01

No 02

Don't know -7

Refuse -9

243: Q30B

2013/08/29 15:33

In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that were more user-friendly?

Yes 01

No 02

Don't know -7

Refuse -9

244: Q30C

2013/08/29 15:33

(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that) Reduced costs?

Yes 01

No 02

Don't know -7

Refuse -9

245: Q30D

2013/08/29 15:33

(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) New features?

Yes 01

No 02

Don't know -7

Refuse -9

246: Q30E

2013/10/24 14:04

(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) The last one is New service capabilities?

Yes 01

No 02

Don't know -7

Refuse -9

247: Q31

2013/11/15 13:13

In the past 3 years, did this business start selling any new or significantly improved goods or services BEFORE your competitors in at least one of your markets? (Please include all products even if it was available in another market.)

Yes 01

No 02

Uncertain 03

Refuse -9

248: Q32

2013/10/03 11:04

In 2012, what percent of this business's SALES came from new or significantly improved GOODS OR SERVICES?

$R.2 0.00 100.00

Don't know -7

Refuse -9

249: Q33A

2013/10/24 14:05

In the past 3 years, did this business engage in any of the following innovation-related activities? The first one is In-house research and development, to increase knowledge or devise innovations?

Yes 01

No 02

Don't know -7

Refuse -9

250: Q33B

2013/10/24 14:06

(Did this business engage in any of the following innovation-related activities?) The next one is In the past 3 years did this business purchase research and development from research organizations or other branches of this business?

Yes 01

No 02

Don't know -7

Refuse -9

251: Q33C

2013/10/24 14:10

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Conduct in-house design activities to improve aesthetics of product or a product's packaging?

Yes 01

No 02

Don't know -7

Refuse -9

252: Q33D

2013/10/24 14:11

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase design services?

Yes 01

No 02

Don't know -7

Refuse -9

253: Q33E

2013/10/24 14:12

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase machinery, equipment, computers, or software to implement innovations?

Yes 01

No 02

Don't know -7

Refuse -9

254: Q33F

2013/10/24 14:12

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase or license patents or inventions to implement innovations?

Yes 01

No 02

Don't know -7

Refuse -9

255: Q33G

2013/10/24 14:12

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase knowledge or expertise to implement innovations?

Yes 01

No 02

Don't know -7

Refuse -9

256: Q33H

2013/10/24 14:13

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Plan, engineer, design, or conduct other development work to implement innovations?

Yes 01

No 02

Don't know -7

Refuse -9

257: Q33I

2013/10/24 14:13

(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Train staff to develop or introduce innovations?

Yes 01

No 02

Don't know -7

Refuse -9

258: Q33J

2013/10/24 14:14

(In the past 3 years, did this business engage in any of the following innovation-related activities?) The last one is Market research, advertising, or other marketing activities linked to implementing innovations?

Yes 01

No 02

Don't know -7

Refuse -9

259: Q34A

2013/10/24 14:18

In the current environment, if excess cash were available, how likely would this business use these funds to provide additional training of workers? Would you say not at all likely, probably, or most definitely?

Not at all likely 01

Probably 02

Most definitely 03

Don't know -7

Refuse -9

260: Q34B

2013/10/24 14:23

(In the current environment, if excess cash were available,) How likely would this business use these funds to repay debt? Would you say not at all likely, probably, or most definitely?

Not at all likely 01

Probably 02

Most definitely 03

Don't know -7

Refuse -9

261: Q34C

2013/10/24 14:26

(In the current environment, if excess cash were available,) (How likely would this business use these funds to) Provide a reserve or cushion? (Would you say not at all likely, probably, or most definitely?)

Not at all likely 01

Probably 02

Most definitely 03

Don't know -7

Refuse -9

262: Q34D

2013/10/24 14:26

(In the current environment, if excess cash were available,) (How likely would this business use these funds to) Fund additional innovation projects? (Would you say not at all likely, probably, or most definitely?)

Not at all likely 01

Probably 02

Most definitely 03

Don't know -7

Refuse -9

263: Q34E

2013/10/24 14:27

(In the current environment, if excess cash were available,) (How likely would this business use these funds to) The last one is Fund additional investment projects such as replacing old equipment or for expansion? (Would you say not at all likely, probably, or most definitely?)

Not at all likely 01

Probably 02

Most definitely 03

Don't know -7

Refuse -9

264: Q35A

2013/08/29 15:33

Please tell me if this business produces products or provides services in any of the following five green sectors. Does this business produce renewable energy?

Yes 01

No 02

Don't know -7

Refuse -9

265: Q35B

2013/10/07 12:02

(Please tell me if this business produces products or provides services in any of the following five green sectors.) Does this business increase energy efficiency?

Yes 01

No 02

Don't know -7

Refuse -9

266: Q35C

2013/10/07 12:02

(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) Conserve natural resources?

Yes 01

No 02

Don't know -7

Refuse -9

267: Q35D

2013/10/07 12:02

(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) Prevent, reduce or clean up pollution?

Yes 01

No 02

Don't know -7

Refuse -9

268: Q35E

2013/10/24 14:28

(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) The last one is Produce clean transportation fuels?

Yes 01

No 02

Don't know -7

Refuse -9

269: Q36

2013/10/03 15:59

In the past 3 years, did this business participate in any patent applications?

Yes 01

No 02 => Q37A

Don't know -7 => Q37A

Refuse -9 => Q37A

270: Q36A

2013/10/03 15:59

In the past 3 years, how many patent applications did this business participate in?

$E 1 99

Don't know -7

Refuse -9

271: Q36B

2013/10/24 14:28

In the past 3 years, how many patents were awarded?

$E 0 99

Don't know -7

Refuse -9

272: Q37A

2013/10/03 16:01

In the past 3 years, did this business register an industrial design?

Yes 01

No 02

Don't know -7

Refuse -9

273: Q37B

2013/10/07 15:42

In the past 3 years, did this business Register a trademark?

Yes 01

No 02

Don't know -7

Refuse -9

274: Q37C

2013/10/03 16:01

(In the past 3 years, did this business) Produce materials eligible for copyright?

Yes 01

No 02

Don't know -7

Refuse -9

275: Q37D

2013/10/24 14:31

(In the past 3 years, did this business) The last one is Use trade secret protections? font color="#0000FF" (DEF: "Trade secret protections such as non-disclosure agreements, or non-compete clauses, or sought remedies for misappropriation")/font

Yes 01

No 02

Don't know -7

Refuse -9

276: Q38

2013/10/07 13:53

During the economic recession period of 2008 and 2009, to what extent did this business commit resources to innovate? Would you say this business increased resources for innovation activities, there was no change in innovation resources, or was there a delay or decrease in resources for innovation?

Increase resources for innovation activities 01

There was no change in innovation resources 02

Decrease resources for innovation 03

Not applicable, e.g. not in business at that time 04

Don't know -7

Refuse -9

277: Q39

2013/10/07 13:54

Compared to 2012, in this current year (2013) would you say resources for innovations at this business have been increased, kept the same or decreased?

Increased 01

Kept the same 02

Decreased 03

Don't know -7

Refuse -9

278: Q40A

2013/10/03 16:04

In the past 3 years, has this business increased the variety of goods or services it has offered?

Yes 01

No 02

Don't know -7

Refuse -9

279: Q40B

2013/10/03 16:05

In the past 3 years, has this business increased their market share or entered new markets?

Yes 01

No 02

Don't know -7

Refuse -9

280: Q40C

2013/10/03 16:05

(In the past 3 years, has this business) Begun exporting goods or services?

Yes 01

No 02

Don't know -7

Refuse -9

281: Q40D

2013/10/03 16:05

(In the past 3 years, has this business) Reduced time to respond to customer needs?

Yes 01

No 02

Don't know -7

Refuse -9

282: Q40E

2013/10/03 16:06

(In the past 3 years, has this business) Improved flexibility of production or service provision?

Yes 01

No 02

Don't know -7

Refuse -9

283: Q40F

2013/10/03 16:06

(In the past 3 years, has this business) Increased capacity of production or service provision?

Yes 01

No 02

Don't know -7

Refuse -9

284: Q40G

2013/10/03 16:06

(In the past 3 years, has this business) Reduced labor costs per unit output?

Yes 01

No 02

Don't know -7

Refuse -9

285: Q40H

2013/10/03 16:07

(In the past 3 years, has this business) Reduced materials and energy required per unit output?

Yes 01

No 02

Don't know -7

Refuse -9

286: Q40I

2013/10/03 16:07

(In the past 3 years, has this business) Improved worker satisfaction or reduced worker turnover?

Yes 01

No 02

Don't know -7

Refuse -9

287: Q41A

2013/10/24 16:56

Next we would like to ask about factors related to this business's location. For each one please tell us whether it is not a problem, a minor problem, or a major problem for this business's ability to compete. The first one is Zoning or development regulations. Is this not a problem, a minor problem, or a major problem for this business?

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

288: Q41B

2013/10/24 14:33

(Factors related to this business's location.) The next one is Vitality of the local economy. Is this not a problem, a minor problem, or a major problem for this business?

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

289: Q41C

2013/10/24 14:34

(Factors related to this business's location.) (The next one is) Access to financial, legal, and other business services. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

290: Q41D

2013/10/24 14:34

(Factors related to this business's location.) (The next one is) Access to equipment and software suppliers. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

291: Q41E

2013/10/24 14:34

(Factors related to this business's location.) (The next one is) Access to training courses. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

292: Q41F

2013/10/24 14:34

(Factors related to this business's location.) (The next one is) Access to transportation or freight forwarding facilities and services. (Is this not a problem, a minor problem, or a major problemfor this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

293: Q41G

2013/10/24 14:35

(Factors related to this business's location.) (The next one is) Availability of broadband or high speed internet. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

294: Q41H

2013/10/24 14:35

(Factors related to this business's location.) (The next one is) Local availability of mobile or cellular service. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

295: Q41I

2013/10/24 14:36

(Factors related to this business's location.) (The next one is) Local roads and bridges. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

296: Q41J

2013/10/24 14:36

(Factors related to this business's location.) (The next one is) Cost of facilities and land. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

297: Q41K

2013/10/24 14:36

(Factors related to this business's location.) (The next one is) Attractiveness of the area to managers and professionals. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

298: Q41L

2013/10/24 14:36

(Factors related to this business's location.) (The next one is) Quality of primary and secondary schools. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

299: Q41M

2013/10/24 14:37

(Factors related to this business's location.) (The next one is) Environmental regulations. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

300: Q41N

2013/10/24 14:37

(Factors related to this business's location.) The last one is State and local tax rates. (Is this not a problem, a minor problem, or a major problem for this business?)

Not a problem 01

A minor problem 02

A major problem 03

Don't know -7

Refuse -9

301: Q42A1

2013/10/24 14:38

Please tell me how involved in promoting business are the following institutions in your community. The first one is Development effort by the local government at the village, town, or city level. Is it not at all active or not present, somewhat active, or very active within your community?

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

302: Q42A2

2013/10/24 14:39

The next one is Development effort by the local government at the county level. Is it not at all active or not present, somewhat active, or very active within your community?

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

303: Q42A3

2013/08/29 15:33

(The next one is development effort by the local government at the) Regional or multi-county level. (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

304: Q42B

2013/10/24 14:43

(Business promotion by institutions in your community.) (The next one is) Business promotion by business associations (such as the Chamber of Commerce). (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

305: Q42C

2013/10/24 14:44

(Business promotion by institutions in your community.) (The next one is) College, university, or extension support for local business. (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

306: Q42D

2013/10/24 14:44

(Business promotion by institutions in your community.) (The next one is) Community foundations or nonprofit organizations. (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

307: Q42E

2013/10/24 14:45

(Business promotion by institutions in your community.) (The next one is) Local investors. (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

308: Q42F

2013/10/24 14:45

(Business promotion by institutions in your community.) The last one is Banks. (Is it not at all active or not present, somewhat active, or very active within your community?)

Not at all active or not present 01

Somewhat active 02

Very active 03

Don't know -7

Refuse -9

309: Q42AA

2013/10/24 14:46

How much civic leadership does THIS business provide in your community. Is it none, some, or a lot?

None 01

Some 02

A lot 03

Don't know -7

Refuse -9

310: Q43

2013/08/29 15:33

Do you have a good understanding of the decisions that led to the founding of this business?

Yes 01

No 02 => Q44A

Don't know -7 => Q44A

Refuse -9 => Q44A

311: Q43A

2013/10/07 14:26

Was this business originally founded around a new or customized product or service that was created by one of the founders of this business?

Yes 01

No 02 => Q44A

Don't know -7 => Q44A

Refuse -9 => Q44A

312: Q43B

2013/08/29 15:33

Thinking about this new or customized product or service, why was it originally developed? Was it because one of the founders created it for personal use, one of the founders created it for use at a previous job or business, or one of the founders identified a business opportunity?

One of the founders created it for personal use 01

One of the founders created it for use at a previous job or business 02

One of the founders identified a business opportunity 03

Don't know -7

Refuse -9

313: Q44A

2013/10/24 14:47

The final section of the survey is to assess which types of government-sponsored programs are the most helpful to businesses. In the past 3 years, has this business used direct loans from a government agency (such as a USDA B&I Direct Loan)?

Yes 01

No 02 => Q44B

Don't know -7 => Q44B

Refuse -9 => Q44B

314: Q44A1

2013/10/24 14:48

How important were direct loans from government agencies (such as a USDA B&I Direct Loan)? Was this program not important, somewhat important, or very important?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

315: Q44B

2013/10/24 14:50

(Assess which types of government-sponsored programs are the most helpful to businesses.) The next one is In the past 3 years, has this business used government insurance or guarantee for loans (such as SBA 7(a) Loan Program)?

Yes 01

No 02 => Q44C

Don't know -7 => Q44C

Refuse -9 => Q44C

316: Q44B1

2013/10/24 14:51

How important were government insurance or guarantee for loans (such as SBA 7(a) Loan Program)? Was this program not important, somewhat important, or very important?

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

317: Q44C

2013/10/24 14:51

(Assess which types of government-sponsored programs are the most helpful to businesses.) (The next one is) In the past 3 years, has this business used revolving loan funds run by a nonprofit or government organization?

Yes 01

No 02 => Q44D

Don't know -7 => Q44D

Refuse -9 => Q44D

318: Q44C1

2013/10/24 14:52

How important were revolving loan funds run by a nonprofit or government organization? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

319: Q44D

2013/10/24 14:53

(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts?

Yes 01

No 02 => Q44E

Don't know -7 => Q44E

Refuse -9 => Q44E

320: Q44D1

2013/10/24 14:55

How important were tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

321: Q44E

2013/10/24 14:56

(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-assisted industrial parks or business incubators?

Yes 01

No 02 => Q44F

Don't know -7 => Q44F

Refuse -9 => Q44F

322: Q44E1

2013/10/24 14:56

How important were government-assisted industrial parks or business incubators? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

323: Q44F

2013/10/24 14:57

(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-funded technology assistance programs?

Yes 01

No 02 => Q44G

Don't know -7 => Q44G

Refuse -9 => Q44G

324: Q44F1

2013/10/24 14:57

How important were government-funded technology assistance programs? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

325: Q44G

2013/10/24 14:57

(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-assisted worker-training programs?

Yes 01

No 02 => Q44H

Don't know -7 => Q44H

Refuse -9 => Q44H

326: Q44G1

2013/10/24 14:57

How important were government-assisted worker-training programs? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

327: Q44H

2013/10/24 17:00

(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) The last one is Has this business used National Innovation Marketplace?

Yes 01

No 02 => Q45

Don't know -7 => Q45

Refuse -9 => Q45

328: Q44H1

2013/10/24 14:58

How important was the National Innovation Marketplace? (Was this program not important, somewhat important, or very important?)

Not important 01

Somewhat important 02

Very important 03

Don't know -7

Refuse -9

329: Q45

2013/10/03 16:12

Did this business try to borrow money for any purpose in the past 3 years?

Yes 01

No 02 => Q47

Don't know -7 => Q47

Refuse -9 => Q47

330: Q45A

2013/10/03 16:17

Did this business try to borrow money for any purpose in the past 3 years from a commercial bank?

Yes 01

No 02 => Q45B

Don't know -7 => Q45B

Refuse -9 => Q45B

331: Q45A1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from the commercial bank?

All 01

Some 02

None 03

Don't know -7

Refuse -9

332: Q45B

2013/10/24 14:59

The next one is Did this business try to borrow money for any purpose in the past 3 years from a savings and loan or credit union?

Yes 01

No 02 => Q45C

Don't know -7 => Q45C

Refuse -9 => Q45C

333: Q45B1

2013/11/15 13:15

Did this business receive all, some, or none of the funding applied for from the savings and loan or credit union?

All 01

Some 02

None 03

Don't know -7

Refuse -9

334: Q45C

2013/10/24 15:00

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Finance or leasing company?

Yes 01

No 02 => Q45D

Don't know -7 => Q45D

Refuse -9 => Q45D

335: Q45C1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from the finance or leasing company?

All 01

Some 02

None 03

Don't know -7

Refuse -9

336: Q45D

2013/10/24 15:00

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Insurance or mortgage company?

Yes 01

No 02 => Q45E

Don't know -7 => Q45E

Refuse -9 => Q45E

337: Q45D1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from the insurance or mortgage company?

All 01

Some 02

None 03

Don't know -7

Refuse -9

338: Q45E

2013/10/24 15:01

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Family or friends?

Yes 01

No 02 => Q45F

Don't know -7 => Q45F

Refuse -9 => Q45F

339: Q45E1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from family or friends?

All 01

Some 02

None 03

Don't know -7

Refuse -9

340: Q45F

2013/10/24 15:01

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Federal, state, or local government?

Yes 01

No 02 => Q45G

Don't know -7 => Q45G

Refuse -9 => Q45G

341: Q45F1

2013/10/07 14:38

Did this business receive all, some, or none of the funding applied for from a federal, state, or local government?

All 01

Some 02

None 03

Don't know -7

Refuse -9

342: Q45G

2013/10/24 15:01

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Credit or advance from a customer?

Yes 01

No 02 => Q45H

Don't know -7 => Q45H

Refuse -9 => Q45H

343: Q45G1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from a credit or advance from a customer?

All 01

Some 02

None 03

Don't know -7

Refuse -9

344: Q45H

2013/10/24 15:02

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Angel capital funding?

Yes 01

No 02 => Q45I

Don't know -7 => Q45I

Refuse -9 => Q45I

345: Q45H1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from angel capital funding?

All 01

Some 02

None 03

Don't know -7

Refuse -9

346: Q45I

2013/10/24 15:02

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Venture capital funding?

Yes 01

No 02 => Q45J

Don't know -7 => Q45J

Refuse -9 => Q45J

347: Q45I1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from venture capital funding?

All 01

Some 02

None 03

Don't know -7

Refuse -9

348: Q45J

2013/10/24 15:03

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Personal sources of funds, other than personal credit cards?

Yes 01

No 02 => Q45K

Don't know -7 => Q45K

Refuse -9 => Q45K

349: Q45J1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from personal sources of funds, other than personal credit cards?

All 01

Some 02

None 03

Don't know -7

Refuse -9

350: Q45K

2013/10/24 15:03

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Personal home equity loan?

Yes 01

No 02 => Q45L

Don't know -7 => Q45L

Refuse -9 => Q45L

351: Q45K1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from a personal home equity loan?

All 01

Some 02

None 03

Don't know -7

Refuse -9

352: Q45L

2013/10/24 15:04

(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Other personal loan?

Yes 01

No 02 => Q45M

Don't know -7 => Q45M

Refuse -9 => Q45M

353: Q45L1

2013/08/29 15:33

Did this business receive all, some, or none of the funding applied for from some other personal loan?

All 01

Some 02

None 03

Don't know -7

Refuse -9

354: Q45M

2013/10/24 15:04

(Did this business try to borrow money from this source for any purpose in the past 3 years?) The last one is Personal credit card?

Yes 01

No 02

Don't know -7

Refuse -9

355: Q46A

2013/10/24 15:06

How were the funds that this business borrowed or wanted to borrow to be used? The first one is Were they for cash flow or operating costs?

Yes 01

No 02

Don't know -7

Refuse -9

356: Q46B

2013/10/24 15:06

(How were the funds this business borrowed or attempted to borrow to be used?) The next one is Were they for real estate or structures?

Yes 01

No 02

Don't know -7

Refuse -9

357: Q46C

2013/10/24 15:07

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for replacement of old industrial plant location, equipment, or vehicles?

Yes 01

No 02

Don't know -7

Refuse -9

358: Q46D

2013/10/24 15:07

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for investment in additional plant, equipment, or vehicles?

Yes 01

No 02

Don't know -7

Refuse -9

359: Q46E

2013/10/24 15:07

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for repayment of debt?

Yes 01

No 02

Don't know -7

Refuse -9

360: Q46F

2013/10/24 15:07

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for a reserve or cushion?

Yes 01

No 02

Don't know -7

Refuse -9

361: Q46G

2013/10/24 15:08

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for inventory?

Yes 01

No 02

Don't know -7

Refuse -9

362: Q46H

2013/10/24 17:05

(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for funding innovation projects?

Yes 01

No 02

Don't know -7

Refuse -9

363: Q46I

2013/10/24 17:05

(How were the funds this business borrowed or attempted to borrow to be used?) The last one is Were they for investment in intangible assets such, as branding, training, or design?

Yes 01

No 02

Don't know -7

Refuse -9

364: Q47

2013/10/03 16:30

In the past 3 years, were business profits (retained earnings) used to finance this business?

Yes 01

No 02 => Q48

Don't know -7 => Q48

Refuse -9 => Q48

365: Q47A

2013/08/29 15:33

Compared with borrowed funds, how important were business profits for funding investment? Would you say more important, less important or equally important?

More important 01

Less important 02

Equally important 03

Don't know -7

Not applicable -8

Refuse -9

366: Q48

2013/10/03 16:33

Which of the following best describes your current position? Mid level manager, senior manager, executive or owner, or other?

Mid level manager 01

Senior manager 02

Executive or owner 03

Other (Please describe) 04 O

Don't know -7

Refuse -9

367: Q49

2013/08/29 15:33

Which best describes your familiarity with how innovation is carried out in this business? Would you say you are not familiar, slightly familiar, moderately familiar, strongly familiar, or completely familiar?

Not familiar 01

Slightly familiar 02

Moderately familiar 03

Strongly familiar 04

Completely familiar 05

Don't know -7

Refuse -9

368: Q50

2013/10/07 15:55

(What is your gender?) font color="#0000FF" (IWR: Only ask if necessary.)/font

Male 01

Female 02

Refuse -9

369: Q51

2013/10/07 20:12

How many years have you worked at this business?

$R.1 0.0 99.9

Don't know -7

Refuse -9

370: THX

2013/10/07 14:51

That is my last question. Thank you so much for taking the time to talk with me today. If you have any additional comments about this survey or innovation in general I can note them now.

Yes, comments 1 O

No comments 2

62


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