30 Day Federal Register Notice

Federal Register / Vol. 79, No. 40 / Friday, February 28, 2014 / Notices
improvements to disaster service that
increase customer satisfaction.
Affected Public: Individuals and
Households.
Number of Respondents: 8,976.
Number of Responses: 8,976.
Estimated Total Annual Burden
Hours: 2,698.
Estimated Cost: The estimated cost to
respondents for traveling to focus
groups is estimated to be $8,064.00.
Comments
Comments may be submitted as
indicated in the ADDRESSES caption
above. Comments are solicited to (a)
evaluate whether the proposed data
collection is necessary for the proper
performance of the agency, including
whether the information shall have
practical utility; (b) evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(c) enhance the quality, utility, and
clarity of the information to be
collected; and (d) minimize the burden
of the collection of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Dated: February 20, 2014.
Charlene D. Myrthil,
Director, Records Management Division,
Mission Support Bureau, Federal Emergency
Management Agency, Department of
Homeland Security.
[FR Doc. 2014–04415 Filed 2–27–14; 8:45 am]
BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2013–0053; OMB No.
1660–0036]

tkelley on DSK3SPTVN1PROD with NOTICES

Agency Information Collection
Activities: Submission for OMB
Review; Comment Request; Federal
Emergency Management Agency
Individual Assistance Customer
Satisfaction Surveys
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

The Federal Emergency
Management Agency (FEMA) will
submit the information collection
abstracted below to the Office of

SUMMARY:

VerDate Mar<15>2010

17:47 Feb 27, 2014

Jkt 232001

11455

Management and Budget for review and
clearance in accordance with the
requirements of the Paperwork
Reduction Act of 1995. The submission
will describe the nature of the
information collection, the categories of
respondents, the estimated burden (i.e.,
the time, effort and resources used by
respondents to respond) and cost, and
the actual data collection instruments
FEMA will use.
DATES: Comments must be submitted on
or before March 31, 2014.
ADDRESSES: Submit written comments
on the proposed information collection
to the Office of Information and
Regulatory Affairs, Office of
Management and Budget. Comments
should be addressed to the Desk Officer
for the Department of Homeland
Security, Federal Emergency
Management Agency, and sent via
electronic mail to oira.submission@
omb.eop.gov or faxed to (202) 395–5806.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the information collection
should be made to Director, Records
Management Division, 1800 South Bell
Street, Arlington, VA 20598–3005,
facsimile number (202) 646–3347, or
email address [email protected].
SUPPLEMENTARY INFORMATION:

service, measure achievement of
strategic planning objectives, and
generally gauge and make
improvements to disaster service that
increase customer satisfaction.
Affected Public: Individuals and
Households.
Estimated Number of Respondents:
66,779.
Estimated Total Annual Burden
Hours: 9,781.
Estimated Cost: The estimated cost to
respondents for annual Non-Labor Cost
for travel to Focus Groups is based on
U.S. General Services Administration
(GSA) mileage rate for Privately Owned
Vehicles (POV) effective January 1,
2013. The burden estimated cost for
traveling is $24,408.00.

Collection of Information
Title: Federal Emergency Management
Agency Individual Assistance Customer
Satisfaction Surveys.
Type of information collection:
Revision of a currently approved
information collection.
Form Titles and Numbers: FEMA
Form 007–0–7, Disaster Recover Center
Survey; FEMA Form 007–0–3,
Registration Survey; FEMA Form 007–
0–5, Helpline/Contact Survey; FEMA
Form 007–0–6, Casework Survey; FEMA
Form 007–0–2, Internet Registration
Survey; FEMA Form 007–0–2INT,
Internet Registration Survey; FEMA
Form 007–0–19, Internet Registration
Survey; FEMA Form 007–019INT,
Internet Inquire Survey; FEMA Form
007–0–4, Direct Housing Operations
Survey-Move In; FEMA Form 007–0–21,
Direct Housing Operations SurveyMaintenance; FEMA Form 007–0–22,
Direct Housing Operations Survey-Move
Out.
Abstract: Federal agencies are
required to survey their customers to
determine the kind and quality of
services customers want and their level
of satisfaction with those services.
FEMA managers use the survey results
to measure performance against
standards for performance and customer

[Docket ID: FEMA–2013–0047; OMB No.
1660–NEW]

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Frm 00066

Fmt 4703

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Dated: February 21, 2014.
Charlene D. Myrthil,
Director, Records Management Division,
Mission Support Bureau, Federal Emergency
Management Agency, Department of
Homeland Security.
[FR Doc. 2014–04419 Filed 2–27–14; 8:45 am]
BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency

Agency Information Collection
Activities: Submission for OMB
Review; Comment Request; The
SalesForce Customer Relationship
Management System Webform
Allowing an Individual To Submit
Correspondence to FEMA
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

The Federal Emergency
Management Agency (FEMA) will
submit the information collection
abstracted below to the Office of
Management and Budget for review and
clearance in accordance with the
requirements of the Paperwork
Reduction Act of 1995. The submission
will describe the nature of the
information collection, the categories of
respondents, the estimated burden (i.e.,
the time, effort and resources used by
respondents to respond) and cost, and
the actual data collection instruments
FEMA will use.
DATES: Comments must be submitted on
or before March 31, 2014.
ADDRESSES: Submit written comments
on the proposed information collection
SUMMARY:

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28FEN1