Roundtable on Veterans' Business Issues

Generic clearance for roundtable 110622.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Administrations)

Roundtable on Veterans' Business Issues

OMB: 2900-0769

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('Generic
Clearance for the Collection of
Request for Approval under the
Routine Customer Feedback" (OMB Control Number: 2900-0769)
TITT,E OF INFORMATION COLLECTION: Roundtable on Veterans' business issues for
June22,20l1
PURPOSE: The pulpose of this rouncltable is to introduce the new Executive Director of VA
OSDBU to our stakcholders, ancl to solicit qualitative feedback on stakeholder perceptions,
experiences and expectations, provide an early waming of issues with service, or fbcus attention
on aïeas where communication, training or changes in operations might improve delivery
products ol services.

of

DESCRIPTION OF RIISPONDENTS:'I'he respondents are made up of representatives from
various Veterans' small business groups. Thesc groups at'e made up of Veteran small business
owners who have fonned organizations to advocate for Veteran-owned small businesses
(VOSB). All of the responclents have either personally used the services of OSDBU or represent
those who use the seruices.

TYPE OF COLLECTION: (Check one)
Customer Comment Card/Complaint Fol'rn
Usability Testing (e.g., Website or Software
Foous Group

[ ] Custorner Satisfaction Survey
[x ] Small Discussion Group

[]

Other:

CERTIFICATION:
I certify the following to be true:
t. The collection is voluntary.
2. The collection is low-burden for respondents and low-cost for the Federal Government.
3, The collection is non-controversial and does not raise issues ofconcern to other federal
agencies.

4. The results are not irfencled to be disseminated to the public.
5. Information gathered will not be used for the purpose of substantially
6.

infonning influential
policy clecisions.
The collection is targetecl to the solicitation of opinions fiom respondeuts who have

To assist review, please piovicle answers to the following question:
Personally lclentifi able Information :
l. Is personallyi
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File Created2011-06-14

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