National Archives Public Vaults Survey

National Archives Public Vaults Survey

que781-legal Revised 07.24.14

National Archives Public Vaults Survey

OMB: 3095-0062

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WBA Research Time started:

Job #10-781 Time completed:

July 2014 Total time:

Entrance: 01 East 02 West OMB Control No. 3095-0062

Date: / / Expiration Date: X/XX/201X


National Archives Public Vaults Survey



The National Archives would like to hear from you. In order to help improve the National Archives experience, we would appreciate you taking time to answer a few questions. For multiple choice questions, please circle the number(s) corresponding to your answer. You may return your completed survey to the professional interviewer who gave it to you. All of your responses are for research purposes only and will remain confidential.


Thank you!


Q1. What was your primary purpose for coming to the National Archives today? (Mark all that apply.)

01 Academic research

02 Because the National Archives is a historical building

03 Boeing Learning Center

04 Charters of Freedom (Constitution, Declaration of Independence, Bill of Rights)

05 Discovering the Civil War exhibit

06 Genealogical/Family research

07 General interest in U.S. history

08 Part of visiting the DC area along with other national/historical points of interest

09 Program at the William G. McGowan Theater

10 Public Vaults

95 Other (Please specify:)

Q2. Which of the following did you visit today? (Mark all that apply.)

01 Rotunda/The Charters of Freedom (Constitution, Declaration of Independence, Bill of Rights)

02 A program at the William G. McGowan Theater

03 The Discovering the Civil War exhibit in the O’Brien Gallery

04 The Public Vaults

05 The Boeing Learning Center

06 Archives’ shop

07 The Charters Café (The Farmer’s Market)





Please answer questions 3 and 4 for each venue you visited today:

Q3. How long was your wait in line today to see/do each of the following? (Mark one answer for each venue visited.)


Very

short

Somewhat short

Acceptable

Somewhat long

Too
long

a. Enter the National Archives building

05

04

03

02

01

b. Rotunda/The Charters of Freedom (Constitution, Declaration of Independence, Bill of Rights)

05

04

03

02

01

c. The William G. McGowan Theater

05

04

03

02

01

d. The Discovering the Civil War exhibit in the O’Brien Gallery

05

04

03

02

01

e. The Public Vaults

05

04

03

02

01



Q4. How long did you spend today seeing/doing each of the following? (Mark one answer for each venue visited.)


Less than 15 minutes

15 to 29 minutes

30 to 59 minutes

1 hour or more

a. Entering the building

01

02

03

04

b. Rotunda/The Charters of Freedom (Constitution, Declaration of Independence, Bill of Rights)

01

02

03

04

c. The Discovering the Civil War exhibit in the O’Brien Gallery

01

02

03

04

d. The Public Vaults

01

02

03

04



Everyone please answer:

Q5. How would you rate the ease of finding each of the following venues in the National Archives?
(Mark one answer for each.)


Extremely easy

Very
easy

Somewhat easy

Not very easy

Not at all easy

Don’t know

a. Rotunda/The Charters of Freedom (Constitution, Declaration of Independence, Bill of Rights)

05

04

03

02

01

99

b. The William G. McGowan Theater

05

04

03

02

01

99

c. The O’Brien Gallery

05

04

03

02

01

99

d. The Public Vaults

05

04

03

02

01

99

e. The Boeing Learning Center

05

04

03

02

01

99

f. Archives’ shop

05

04

03

02

01

99

g. The Charters Café (The Farmer’s Market)

05

04

03

02

01

99


Everyone please answer. The next few questions are specifically about your experiences in the Public Vaults.

Q6. Overall, how satisfied are you with today’s visit to the Public Vaults? (Mark one answer.)

05 Extremely satisfied

04 Very satisfied

03 Somewhat satisfied

02 Not very satisfied

01 Not at all satisfied


Q7. Please rate how satisfied you were with each of the following aspects of the interactive exhibits during today’s visit to the Public Vaults? (Mark one answer for each.)


Extremely satisfied

Very satisfied

Somewhat satisfied

Not very satisfied

Not at all satisfied

Not applicable

a. Lines to wait for interactive (touch screen or
hands-on) exhibits

05

04

03

02

01

96

b. Instructions on how to use interactive exhibits

05

04

03

02

01

96

c. How well interactive exhibits were working

05

04

03

02

01

96

d. How long it takes for the interactive exhibits to play

05

04

03

02

01

96

e. Interactive exhibits showing you what you want to see

05

04

03

02

01

96

f. Not feeling overcrowded with the number of people

05

04

03

02

01

96

Q8. Please rate how much you agree with each of the following in regards to the Public Vaults.
(Mark one answer for each.)


Completely
agree

Somewhat
agree

Neither Agree Nor disagree

Somewhat disagree

Completely disagree

a. It helped you gain a better understanding of why records are important

05

04

03

02

01

b. It helped you gain a better understanding of what is inside the National Archives

05

04

03

02

01

c. It helped you gain a better understanding of some interesting events and people in United States’ history

05

04

03

02

01

d. It made you more interested in doing research on your own family’s history

05

04

03

02

01

e. It made you more interested in doing research on United States’ history

05

04

03

02

01

f. It taught you something new or refreshed your knowledge in some way

05

04

03

02

01

g. The records shown in the Public Vaults are from the National Archives

05

04

03

02

01

h. Records matter

05

04

03

02

01

Q9. Please rate whether you believe each of the following is true or false in regards to the Public Vaults.
(Mark one answer for each.)


True

False

a. There are personal and other records available to you through the National Archives

01

02

b. You are allowed to visit the National Archives and use documents for your own personal research

01

02

c. There are National Archives locations throughout the country that you can visit to conduct your own personal research

01

02

Q10. Could you please rate the Public Vaults on the following scales? (Mark one answer for each.)

Easy to

understand


Hard to

understand


Politically
balanced


Politically
biased

05

04

03

02

01


05

04

03

02

01

Interesting

to be in


Boring


Good
for adults


Not good
for adults

05

04

03

02

01


05

04

03

02

01

Time well
spent


Time
wasted


Good
for children


Not good
for children

05

04

03

02

01


05

04

03

02

01

Q11. How did your experience today at the Public Vaults meet your expectations? (Mark one answer.)

03 Exceeded my expectations

02 Met my expectations

01 Did not meet my expectations

Q12. Please rate how well each word describes the Public Vaults. (Mark one answer for each.)


Describes extremely well

Describes well

Describes Somewhat well

Does not describe well

Does not describe at all

a. Educational

05

04

03

02

01

b. Fun

05

04

03

02

01

c. Interesting

05

04

03

02

01

d. Worthwhile

05

04

03

02

01

e. Surprising

05

04

03

02

01

f. Noisy

05

04

03

02

01

g. Frustrating

05

04

03

02

01

h. Clean

05

04

03

02

01

i. Crowded

05

04

03

02

01

j. Boring

05

04

03

02

01

Q13. When visiting the Public Vaults today, which of the following types of exhibits did you read/use?
(Circle all that apply.)

01 Touch screen exhibits 03 Mechanical/Hands-on exhibits

02 Static/Non-interactive exhibits 96 None of these

Q14. How much time did you spend with the interactive exhibits in the Public Vaults today?
(Mark
one answer.)

03 A lot 02 A little 01 None


Please answer Q15 for each type of exhibit you read/used today in the Public Vaults:

Q15. Did you feel you had enough time to read/use each of these exhibits? (Mark one answer for each exhibit you read/used.)


Yes

No

a. Touch screen exhibits

01

02

b. Static/Non-interactive exhibits

01

02

c. Mechanical/Hands-on exhibits

01

02


Everyone please answer:

Q16. Was the amount of time you spent in the Public Vaults today more or less than you expected, or were you here as long as you expected to be today? (Mark one answer.)

01 More than I expected 02 As long as I expected 03 Less than I expected

Q17. After your visit today, what do you believe is the central message of the Public Vaults?
(Please explain.)











Q18. How likely are you to visit the National Archives again in the future? (Mark one answer.)

05 Extremely likely 03 Somewhat likely 01 Not at all likely

04 Very likely 02 Not very likely

Q19. How likely would you be to recommend visiting the National Archives to your friends and family?
(Mark
one answer.)

05 Extremely likely 03 Somewhat likely 01 Not at all likely

04 Very likely 02 Not very likely



Q20. Prior to visiting today, were you aware of the National Archives Web site? If so, have you ever visited this Web site? (Circle one answer.)

01 Aware, and have visited 02 Aware, but have not visited 03 Not aware

Q21. What resources, if any, did you use to plan today’s visit to the National Archives?
(Mark all that apply.)

01 Friend/Family recommendation

02 Tour guide booklet/map

03 The National Archives Web site

04 A travel agent

05 A tour guide (Please specify:)

06 Another Web site (Please specify:)

95 Other (Please specify:)

96 Nothing/Did not plan today’s trip

Q22. Do you have a Smartphone, such as a Blackberry or iPhone, with you today?

01 Yes 02 No

Q23. How often do you use each of the following types of social media? (Mark one answer for each.)


Every day/ Almost every day

2-3 times per week

Once per week

1-3 times
per month

Less than once per month

Never

a. Facebook

05

04

03

02

01

96

b. Twitter

05

04

03

02

01

96

c. YouTube

05

04

03

02

01

96

d. MySpace

05

04

03

02

01

96

e. Flickr

05

04

03

02

01

96

f. LinkedIn

05

04

03

02

01

96

g. Blogger

05

04

03

02

01

96

h. Eventful

05

04

03

02

01

96

i. Other (Please specify:)_____________

05

04

03

02

01


j. Other (Please specify:)_____________

05

04

03

02

01


k. Other (Please specify:)_____________

05

04

03

02

01


l. Other (Please specify:)_____________

05

04

03

02

01


m. Other (Please specify:)_____________

05

04

03

02

01


n. Other (Please specify:)_____________

05

04

03

02

01







Everyone please answer. The final few questions are for classification purposes only.

Q24. Home zip code: _____ _____ _____ _____ _____

Check here if living outside the U.S.

Q25. Age group:

01 18 – 24 02 25 – 34 03 35 – 44 04 45 – 54 05 55 – 64 06 65 or older

Q26. Gender:

01 Male 02 Female

Q27. Marital status:

01 Married

02 Single, living alone

03 Single, but living with a partner

04 Divorced, separated or widowed

Q28. Are you Hispanic or Latino?

01 Yes 02 No

Q29. Race (select one or more):

01 American Indian or Alaska Native

02 Asian

03 Black or African-American

04 Native Hawaiian or Other Pacific Islander

05 White



Q30. Including yourself, please indicate the number of people in your party today for each age group:


Number of people in party

a. Under 4 years of age


b. Age 4 to 12


c. Age 13 to 17


d. Age 18 to 44


e. Age 45 to 64


f. Age 65 and older


Total number of people in party:


Q31. Highest level of education you have completed: (Circle one answer.)

01 8th grade or less 05 Some college

02 Some high school 06 Bachelor’s/4-year degree

03 Graduated high school 07 Advanced degree (Master’s/Ph.D.)

04 Vocational/Technical school



Paperwork Reduction Act Notice

A Federal agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a current valid OMB control number. The information requested on this form is being collected and used by the National Archives and Records Administration to assess satisfaction with the National Archives Experience. Public burden reporting for this collection of information is estimated to be ten minutes per response, including time for reviewing instructions and completing and reviewing the collection of information. Send comments regarding the burden estimate or any other aspect of the collection of information, including suggestions for reducing this burden, to National Archives and Records Administration (ISSD), 8601 Adelphi Road, College Park, MD 20740-6001.













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