Interviews with Tobacco Retailers to Inform Retailer Education

Appendix C: Clerk Screener

Store Clerk Recruitment Materials: Follow-up Telephone Screening

Introduction
Hello, my name is and I am calling to talk to .
Hello, this is with Decision Partners. I’m calling because you have given us
your name and said you might be interested in participating in a research project we’re
doing on behalf of the Food and Drug Administration. As part of the project we are
speaking with store clerks like yourself to discuss laws related to the sale of tobacco
products. The project is being done to help the FDA better communicate to retailers
about these laws. The purpose of these interviews is to learn more about your
experiences and how they can provide useful information and resources that will help
you in your job. I’m calling to see if you would be willing to do a telephone (in-person)
research interview as part of this project. The interview would be private—no one
outside of the research team will know what you say in the interviews, not even your
boss. We will not use your name in anything we report. The interview take about 45
minutes and we will schedule it for a time that is convenient for you. The interviews will
take place in a neutral, private location of your choice and will be conducted outside of
your business hours. To thank you for your time, we’re offering $30. Would you be
willing to do an interview?
Screening Questions
If no: Thank you for your time.
If yes: I have a few questions to make sure that you would be an appropriate person for
our interview:
1. If we do not know the type of store: Can you tell me what type of store you work
at? For example, is it a convenience store, a gas station, grocery store, or mass
merchandiser?
If they are a pharmacy, restaurant, liquor store, tobacco outlet, online retailer, or
retail outlet on a Native American reservation: Thank you for your time, but at this
time we are not looking to interview people from your kind of store.
2. Would you be comfortable doing the interview in English?
If no: Thank you for your time, but at this time we are only able to do the
interviews in English.
3. If Yes: Are you at least 18 years old?
If no: Thank you for your time, but at this time we are only doing interviews with
employees who are at least 18.
4. Does your store sell cigarettes or smokeless tobacco products?
If no: Thank you for your time, but we are only doing interviews for stores that sell
cigarettes or smokeless tobacco.
5. Do you supervise, manage or train other employees who work at the register and
sell tobacco products?
If yes: Is it a regular part of your job responsibilities to manage other clerks or do
you just on occasion provide some instruction to new clerks?
If yes: We would certainly like to do an interview with you. [schedule as Manager]
If no:
6. Do you ever work at the register and sometimes sell cigarettes or smokeless
tobacco to customers?
If yes: We would like to do an interview with you. [schedule as Clerk]

Appendix C: Clerk Screener

If no: Thank you for your time, but we are only doing interviews with clerks who
sell cigarettes or smokeless tobacco.
7. How long have you been employed at your current job? ______________
8. How would you describe your race?
[DO NOT READ OPTIONS. Circle all options given by respondent. ]
(1) Hispanic
Non-Hispanic
(2) White
(3) Black or African American
(4) American Indian or Alaska Native
(5) Asian
(6) Native Hawaiian or Other Pacific Islander
(7) Multiple races mentioned
(8) Other: __________________
9. Confirm respondent’s sex.
___Male
___Female