Treasury Retail Program Review Customer Experience Qualitative Research

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1530-0023 can be found here:

Documents and Forms

Document Name Document Type
Screener RPR Customer Experience Qual 10-28-15 PRA.docx Other-Screener
RPR Customer Experience Qual Discussion Guide 10 28 15 PRA.docx Other-Discussion Guide
Overview of Treasury Retail Program Review Customer Exper....docx Overview IC Document
Approval Request-Collection of Customer Feedback 11-4-15.pdf Request for Approval IC Document

Information Collection (IC) Details

IC Title:	Treasury Retail Program Review Customer Experience Qualitative Research	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Screener			Screener RPR Customer Experience Qual 10-28-15 PRA.docx		No		Paper Only
Other-Discussion Guide			RPR Customer Experience Qual Discussion Guide 10 28 15 PRA.docx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Fiscal Operations

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 60	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	60	60
Annual IC Time Burden (Hours)	120	120
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Overview	Overview of Treasury Retail Program Review Customer Exper....docx	11/03/2015
Request for Approval	Approval Request-Collection of Customer Feedback 11-4-15.pdf	11/04/2015

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.