Form 2900–New CVE Site 2900–New CVE Site CVE Site Inspection Survey. Historical

CVE Site Inspections

CVE Site Inspection Survey. Historical

CVE Site Inspection Survey

OMB: 2900-0834

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OMB Number: 2900–New CVE Site Inspection
Respondent Burden: 5 minutes
Expiration Date: xx/xx/xxxx

The Paperwork Reduction Act of 1995 requires us to notify you that this information collection is in accordance with the clearance requirements of section 3507 of the Paperwork Reduction Act of 1995. The public reporting burden for this collection of information is estimated to average 5 minutes per response, including the time for reviewing instructions, and completing and reviewing the collection of information. No person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. Customer satisfaction surveys are used to gauge customer perceptions of VA services as well as customer expectations and desires. The results of this survey will lead to improvements in the quality of service delivery by helping to shape the direction and focus of specific,programs and services. Submission of this form is voluntary and failure to respond will have no impact on benefits to which you may be entitled.

CVE Site Inspection Survey: Historical

  1. How many times has your company been site inspected by CVE during the last 12 months?

_______



  1. When was the most recent CVE site inspection conducted?

_____Month _____Year

For the following questions, please consider your experience during the most recent site inspection

  1. Did you receive a complete site inspection by the CVE representative?

____Yes (site inspection was completed) (Go to Q. 5)

____No (the site inspection was not completed due to unavailability of Veteran or other reason)



  1. (If not completed) Why was the site inspection not completed? Please explain.
    ________________________________________________________________________
    ________________________________________________________________________


  2. Were you told in advance that your company was going to be inspected?

____Yes

____No

  1. Did the CVE representative present a VA Identification Card and a credential letter as proof of identity prior to beginning the site inspection?

_____VA PIV card

_____Credential letter

_____None of those



  1. Did the site inspector tell you what he/she was seeking during the inspection?

____Yes
____No



  1. Were additional documents requested during or after the site inspection?

____Yes

____No (Go to Q. 10)


  1. Did the site inspector tell you why the documents were requested and provide uploading information and assistance?

____Yes

____No. Please explain_______________________________________________



  1. Were you personally interviewed?

____Yes

____No



  1. Were other managers/employees interviewed during the site inspection?

____Yes

____No


  1. How long did the site inspection take?

_____Less than 1 hour
_____1 to 3 hours

_____Over 3 hours



  1. How satisfied are you with the CVE representative who conducted the site inspection?
    ____Very Satisfied
    (Go to Q. 15)
    ____Satisfied
    (Go to Q. 15)
    ____Unsatisfied
    ____Very Unsatisfied


  2. (If Unsatisfied or Very Unsatisfied) Why were you Unsatisfied or Very Unsatisfied with the CVE representative who conducted the site inspection? Please explain.
    ____________________________________________________________________
    ____________________________________________________________________


  3. In general, how satisfied are you with the site inspection process?
    ____Very Satisfied
    (Go to Q. 17)
    ____Satisfied
    (Go to Q. 17)
    ____Unsatisfied
    ____Very Unsatisfied

  4. (If Unsatisfied or Very Unsatisfied) Why were you Unsatisfied or Very Unsatisfied with the site inspection process? Please explain.
    ____________________________________________________________________
    ____________________________________________________________________


  5. Did the inspector answer all your questions?
    ____Yes
    (Go to Q. 19)

____No



  1. (If all questions were not answered) What questions did the inspector not answer?
    ____________________________________________________________________
    ____________________________________________________________________

  1. How long did it take for you to receive a formal notification on the site inspection outcome?
    ____Less than a month
    ____1 to 3 months
    ____More than 3 months
    ____Never received one



  1. Has your company gone through a simplified renewal process prior to the inspection?
    ____Yes

____No



  1. Has your company received contracts for the Department of Veterans Affairs during the last 2 years?
    ____Yes

____No


  1. Has your company received contracts for any Federal agency (other than VA) during the last 2 years?

____Yes

____No


  1. How long has your company been in business?

____Less than a year

____1 to 3 years

____4 to 5 years

____More than 5 years



  1. How many employees does your company have?

____1 (myself)

____2 to 25
____26 to 50
____51 to 100
____More than one hundred



  1. What type of firm do you own?

____Sole proprietorship
____General partnership
____LP
____LLP

____LLLP
____LLC or Ltd. Co.

____PLLC
____Corp. or Inc.

____PC (Professional Corporations)


  1. Do you have any suggestions on how to improve CVE’s site inspection process or any comments that you would like to share with the Executive Director? Please explain.

__________________________________________________________________________
__________________________________________________________________________

4


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleCVE Site Inspection Survey
AuthorOrtiz, Milagros
File Modified0000-00-00
File Created2021-01-27

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