ATTACHMENT B
FINAL CATI SCRIPT
10: BEGIN
Current Phone: $N Phone: <PHONE> Access Code: Hello, this is (your name). I'm calling from Washington State University in Pullman, Washington. I am calling you about a research study we are conducting for USDA's Economic Research Service (ERS). May I speak to (Respondent's name)? We had contacted you earlier about completing this interview by phone, is now a good time? (IWR: If asks what is this about, say:" We are studying the challenges businesses are facing in today's tough economy. We want to understand the linkages of what keeps businesses thriving with available resources. The results from this study will be used by USDA to enhance its programs aimed at making U.S. businesses more resilient. The results will also be shared with Congress and other Federal and State agencies that assist businesses and develop programs.")
Speaking to R 1 => /CELL
R not available / Set callback (GB, CB, HB) 2 => /INT01
Non contacts (AM, BC, BZ, ED, NA) 3 => /INT02
Refusals (R1, R2, R3, RP) 4 => /F10
Non-working numbers (CC, DS, MP, WN) 5 => /VERFY
Communication barrier (HC, LG) 6 => /INT03
Other codes (DD, DP, OT, RN) 7 => /INT04
Ineligibles (IE) 8 I => /INT05
Special project codes () 9 I => /INT99
Web/Mail codes 10 I => /INT98
17: CELL
First, for safety reasons, I need to ask if this is a cellular phone? (IWR read only if necessary "By cellular telephone we mean a telephone that is mobile and usable outside of your neighborhood.")
=> /CONFD
si CELL=2
Yes 1
No 2 => CONFD
Refuse R => CONFD
18: CLSAF
To ensure your safety and the safety of others can you please tell me if you are currently driving a motor vehicle. (If yes say: "Sorry to have bothered you, it is our policy to not conduct surveys with people while they are driving, regardless if they are using bluetooth technology. We will call you back at another time." Do not take time to set a call back.)
Yes 1 => /INT01
No 2 => CONFD
Refuse R => /REFUS
19: CONFD
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0536-XXXX. The time required to complete this information collection is estimated to average 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. YOUR RESPONSE IS VOLUNTARY. The information you provide will be used for statistical purposes only. In accordance with the Confidential Information Protection provisions in Public Law 107-347, your responses will be kept confidential and will not be disclosed in identifiable form. By law, everyone working on this ERS survey is subject to a jail term, a fine, or both if he/she discloses any information that could identify any confidential survey response. For quality purpose only, this interview may be monitored by my supervisor. If I come to any question you would prefer not to answer, just let me know and I will skip over it. Okay?
Continue with survey 1 => /Q01
No - Try refusal prevention 2 => /F10
Not a good time - Call back later 3 => /INT01
42: Q01
First, what is your job title?
43: Q02
Approximately what year did this business begin operating at this location?
$E 1900 2011
Don't know -8
Refuse -9
44: Q03
What is the main product or service at this business location?
Enter response 01 O
Don't know -8
Refuse -9
45: Q04
Does this business have ONLY ONE location or MORE THAN ONE location?
Only one location 01 => Q05A
More than one location 02
Don't know -8 => Q05A
Refuse -9 => Q05A
46: Q04A
Is this location the business's headquarters or is it a branch location?
Headquarters 01
Branch 02
Don't know -8
Refuse -9
47: Q05A
Please tell me how important each of the following factors are for locating this business in this community. The first one is owner-ties to the area. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
48: Q05B
The next one is availability of low-cost labor. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
49: Q05C
(The next one is) Available skilled labor pool. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
50: Q05D
(The next one is) Access to transportation. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
51: Q05E
(The next one is) Access to broadband or high speed internet. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
52: Q05F
(The next one is) Access to material inputs. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
53: Q05G
(The next one is) Access to customers. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
54: Q05H
(The next one is) Government incentives. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
55: Q05I
(The next one is) Low taxes. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
56: Q05J
The last one is Strong or growing local economy. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
57: Q05AA
Please tell me how important each of the following factors are for making this community an attractive place to work. The first one is Opportunities for outdoor recreation. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
58: Q05AB
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) The next one is Scenic beauty such as natural or architectural beauty. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
59: Q05AC
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Climate. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
60: Q05AD
(The next one is) Access to arts and entertainment. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
61: Q05AE
(The next one is) Quality of local schools. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
62: Q05AF
The last one is Access to health care. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Not applicable -7
Don't know -8
Refuse -9
63: Q06
What was the AVERAGE number of employees on YOUR PAYROLL in 2012, including all full-time and part-time workers?
$E 1 999999
Don't know -8
Refuse -9
64: Q06A
The next questions are about this business at this location. Were there workers at this business NOT ON YOUR PAYROLL in 2012, such as independent contractor(s) or temporary workers?
Yes 01
No 02 => Q07A
Don't know -8 => Q07A
Refuse -9 => Q07A
65: Q06B
What was the average number of such workers at this location in 2012? (We are referring to workers not on your payroll)
$E 1 999999
Don't know -8
Refuse -9
66: EMPCH
=> Q07A
sinon => INT30
si Q06>4
67: INT30
Thank you for your time, but we are currently only interviewing businesses with 5 or more employees.
Ineligible - Less than 5 employees I5 => /END
68: Q07A
During the past 12 months, did this business offer a health insurance option for any employees?
Yes 01
No 02
Don't know -8
Refuse -9
69: Q07B
During the past 12 months, did this business offer a retirement plan?
Yes 01
No 02
Don't know -8
Refuse -9
70: Q07C
(During the past 12 months, did this business) Pay for employee education, professional development or training?
Yes 01
No 02
Don't know -8
Refuse -9
71: Q07D
(During the past 12 months, did this business) Offer paid maternity, paternity, or family leave?
Yes 01
No 02
Don't know -8
Refuse -9
72: Q07E
(During the past 12 months, did this business) Have an employee-ownership plan? (IWR Definition: Profit sharing or company stock)
Yes 01
No 02
Don't know -8
Refuse -9
73: Q07F
(During the past 12 months, did this business) Offer paid time off in order for employees to volunteer?
Yes 01
No 02
Don't know -8
Refuse -9
74: Q08A
How many employees are managers at this location? (IWR Definition: Managers are workers who direct or oversee operations.)
$E 0 100
Don't know -8
Refuse -9
75: Q08B
How many employees are professionals (at this location)? (IWR Definition: Professionals are workers who receive a license or credential such as engineers, or accountants.)
$E 0 100
Don't know -8
Refuse -9
76: Q09
In the following questions, workforce is defined as all employees aside from managers and professionals. For 2012, what is your best estimate of the average hourly wage for your non-salaried workers at this location?
$R 1.00 999.99
No non-salaried workers -6
Don't know -8
Refuse -9
77: Q10AP
In 2012, at this location, what percent of employees were in the occupational category of Management and professional? (IWR Note if respondent indicates they would prefer to answer in numbers choose -5 and you will skip to this same series of questions asking numbers rather than percent.)
$E 0 100
R prefers to answer in numbers -5 => Q10AN
Don't know -8
Refuse -9
78: Q10BP
(In 2012, at this location,) What percent of employees were in the occupational category of Services? (IWR Note if respondent indicates they would prefer to answer in numbers choose -5 and you will skip to this same series of questions asking numbers rather than percent.)
$E 0 100
R prefers to answer in numbers -5 => Q10AN
Don't know -8
Refuse -9
79: Q10CP
(In 2012, at this location,) (what percent of employees were in the occupational category of) The next one is Sales and office support? (IWR Note if respondent indicates they would prefer to answer in numbers choose -5 and you will skip to this same series of questions asking numbers rather than percent.)
$E 0 100
R prefers to answer in numbers -5 => Q10AN
Don't know -8
Refuse -9
80: Q10DP
(In 2012, at this location,) (what percent of employees were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?
$E 0 100
R prefers to answer in numbers -5 => Q10AN
Don't know -8
Refuse -9
81: Q10EP
(In 2012, at this location,) (what percent of employees were in the occupational category of) The last one is Production, transportation, and material moving?
$E 0 100
R prefers to answer in numbers -5 => Q10AN
Don't know -8
Refuse -9
82: Q10AN
In 2012, at this location, how many employees were in the occupational category of Management and professional?
$E 1 999999
Don't know -8
Refuse -9
83: Q10BN
(In 2012, at this location,) How many employees were in the occupational category of Services?
$E 0 100
Don't know -8
Refuse -9
84: Q10CN
(In 2012, at this location,) (how many employees were in the occupational category of) The next one is Sales and office support?
$E 0 100
Don't know -8
Refuse -9
85: Q10DN
(In 2012, at this location,) (how many employees were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?
$E 0 100
Don't know -8
Refuse -9
86: Q10EN
(In 2012, at this location,) (how many employees were in the occupational category of) The last one is Production, transportation, and material moving?
$E 0 100
Don't know -8
Refuse -9
87: Q10A
In 2012, what was the minimum educational level needed for the occupational category of management and professional. Was it . . .
Less than high school or no specific education 01
At least HS diploma or GED 02
At least Assoc degree/vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -8
Refuse -9
88: Q10B
(In 2012,) What was the minimum educational level needed for the occupational category of services? Was it . .
Less than high school or no specific education 01
At least HS diploma or GED 02
At least Assoc degree/vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -8
Refuse -9
89: Q10C
(In 2012, what was the minimum educational level needed for the occupational category of) The next one is Sales and office support. (Was it...)
Less than high school or no specific education 01
At least HS diploma or GED 02
At least Assoc degree/vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -8
Refuse -9
90: Q10D
(In 2012, what was the minimum educational level needed for the occupational category of) (The next one is) Natural resources, construction, and maintenance. (Was it...)
Less than high school or no specific education 01
At least HS diploma or GED 02
At least Assoc degree/vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -8
Refuse -9
91: Q10E
(In 2012, what was the minimum educational level needed for the occupational category of) The last one is Production, transportation, and material moving. (Was it...)
Less than high school or no specific education 01
At least HS diploma or GED 02
At least Assoc degree/vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -8
Refuse -9
92: Q11
Is any part of the workforce unionized or covered by a collective bargaining agreement?
Yes 01
No 02
Don't know -8
Refuse -9
93: Q12
In the last 3 years, has finding qualified applicants for your workforce, not including managers and professionals, been very difficult, somewhat difficult, or not difficult?
Very difficult 01
Somewhat difficult 02
Not difficult 03 => Q13
Don't know -8 => Q13
Refuse -9 => Q13
94: Q12A
Why has it been difficult to find qualified applicants for your workforce? Is this due to the quality of the labor pool?
Yes 01
No 02
Don't know -8
Refuse -9
95: Q12B
(Why has it been difficult to find qualified applicants for your workforce?) Is this due to increases in required skills and knowledge?
Yes 01
No 02
Don't know -8
Refuse -9
96: Q12C
(Is this due to an) Insufficient number of workers available locally?
Yes 01
No 02
Don't know -8
Refuse -9
97: Q12D
(Is this due to) Limited interest among job seekers for openings at this business?
Yes 01
No 02
Don't know -8
Refuse -9
98: Q13
Does this business have written position descriptions?
Yes 01
No 02 => Q14A
Don't know -8 => Q14A
Refuse -9 => Q14A
99: Q13A
Are training requirements documented in those position descriptions?
Yes 01
No 02 => Q14A
Don't know -8 => Q14A
Refuse -9 => Q14A
100: Q13B
Does this business track whether employees complete or if they have already completed these training requirements?
Yes 01
No 02
Don't know -8
Refuse -9
101: Q14A
Please tell me if the following technologies are currently used at this business. Does this business currently use personal computers or laptops, not including smart phones?
Yes 01
No 02 => Q17A
Don't know -8 => Q17A
Refuse -9 => Q17A
102: Q14B
Does this business use broadband or high speed internet?
Yes 01
No 02
Don't know -8
Refuse -9
103: Q14C
Does this business use the Internet for sales of products or services (also known as e-commerce)?
Yes 01
No 02
Don't know -8
Refuse -9
104: Q14D
Are supplies purchased over the Internet (also known as e-procurement)?
Yes 01
No 02
Don't know -8
Refuse -9
105: Q14E
Is this business currently using web advertising?
Yes 01
No 02
Don't know -8
Refuse -9
106: Q14F
Does this business market by direct email?
Yes 01
No 02
Don't know -8
Refuse -9
107: Q14G
Does this business currently use social media, such as LinkedIn or Facebook?
Yes 01
No 02
Don't know -8
Refuse -9
108: Q14H
Does this business issue smart phones to (any) employees?
Yes 01
No 02
Don't know -8
Refuse -9
109: Q14I
Does this business use RFID readers or optical scanners (such as hand held scanners)? (IWR: RFID is read as R-F-I-D)
Yes 01
No 02
Don't know -8
Refuse -9
110: Q14J
Does this business use computer software specifically designed for your business or industry?
Yes 01
No 02
Don't know -8
Refuse -9
111: Q14K
Does this business use an integrated enterprise resource planning system, such as SAP or Microsoft Dynamics? (IWR Prompt: SAP, Microsoft Dynamics, or Oracle Applications include functions for accounting, logistics, human resources, and/or sales management, along with other functions).
Yes 01
No 02
Don't know -8
Refuse -9
112: Q14L
Does this business use a stand alone supply chain, logistics management software? (IWR: standalone means software that is used independently of other software to provide a specific set of services.)
Yes 01
No 02
Don't know -8
Refuse -9
113: Q14M
Does this business use a stand alone customer relationship management software?
Yes 01
No 02
Don't know -8
Refuse -9
114: Q15
What percent of this business's sale of products or services comes from the internet?
$E 0 100
=> +1
si Q14C<>01
Don't know -8
Refuse -9
115: Q16
What percent of your workforce, not including managers and professionals, use computers on a daily basis?
$E 0 100
Don't know -8
Refuse -9
116: Q17A
Next we would like to ask about factors that may limit a business's use of information and communications technology. Has the cost of equipment and software limited this business's use of technologies?
Yes 01
No 02
Don't know -8
Refuse -9
117: Q17B
Has the cost of information and communications services limited this business's use of technology?
Yes 01
No 02
Don't know -8
Refuse -9
118: Q17C
(Has the) Lack of access to adequate broadband or high speed internet? (limited this business's use of technology?)
Yes 01
No 02
Don't know -8
Refuse -9
119: Q17D
(Has the) Lack of knowledge? (Limited this business's use of technology?)
Yes 01
No 02
Don't know -8
Refuse -9
120: Q17E
Does this business have difficulty integrating new technologies into the current way you do business?
Yes 01
No 02
Don't know -8
Refuse -9
121: Q18A
Next we would like to know the main sources businesses' use to learn about new opportunities or ways of doing things. How valuable are your SUPPLIERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
122: Q18B
How valuable are your CUSTOMERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
123: Q18C
(How valuable are) Other business people in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
124: Q18D
(How valuable are) Other business people NOT in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
125: Q18E
(How valuable are) Business or trade association conferences or publications (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
126: Q18F
(How valuable are) Your own employees (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
127: Q18G
(How valuable is) Media? (such as newspapers, television, and internet (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
128: Q18H
(How valuable are) Private consultants (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
129: Q18I
(How valuable are) University extension, community colleges, or business schools (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -8
Refuse -9
130: Q19A
Are your suppliers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
si Q18A<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -8
Refuse -9
131: Q19B
Are your customers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
si Q18B<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -8
Refuse -9
132: Q19C
Are other business people in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
si Q18C<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -8
Refuse -9
133: Q19D
Are other business people not in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
si Q18D<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -8
Refuse -9
134: Q20A
Approximately what percent of 2012 final shipments or billed services went to local customers that are within a reasonable drive of this business?
$E 0 100
No sales in 2012 -6 => Q21
Don't know -8
Refuse -9
135: Q20B
Approximately what percent of 2012 final shipments or billed services went to customers who are within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?
$E 0 100
Don't know -8
Refuse -9
136: Q20C
Approximately what percent of 2012 final shipments or billed services went to international customers?
$E 0 100
Don't know -8
Refuse -9
137: Q20SU
Sums Q20A-Q20C
=> *
si SMR(0,Q20A,Q20B,Q20C)
138: Q20CH
I'm sorry, but those percentages do not add up to 100% These are the numbers I have: <Q20A>% went to local customers within a reasonable drive <Q20B>% went to customers in the rest of the United States and <Q20C>% went to international customers. Totaling <Q20SU>% Are there any of those you would like to change?
=> +1
si (Q20SU==100)
Changes % to local customers 01 => /Q20A
Changes % to U.S. customers 02 => /Q20B
Changes % to international customers 03 => /Q20C
Go with the numbers given 04
Don't know -8
Refuse -9
139: Q21
Was this location in business in 2007?
Yes 01
No 02 => Q22A
Don't know -8 => Q22A
Refuse -9 => Q22A
140: Q21A
What is your best guess of the percent of 2007 final shipments or billed services that went to local customers, within a reasonable drive of this location?
$E 0 100
No sales in 2007 -6 => Q22A
Don't know -8
Refuse -9
141: Q21B
What is your best guess of the percent of 2007 final shipments or billed services that went to customers who are within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?
$E 0 100
Don't know -8
Refuse -9
142: Q21C
What is your best guess of the percent of 2007 final shipments or billed services that went to international customers?
$E 0 100
Don't know -8
Refuse -9
143: Q21SU
Sums Q21A-Q21C
=> *
si SMR(0,Q21A,Q21B,Q21C)
144: Q21CH
I'm sorry, but those percentages do not add up to 100% These are the numbers I have: <Q21A>% went to local customers within a reasonable drive <Q21B>% went to customers in the rest of the United States and <Q21C>% went to international customers. Totaling <Q21SU>% Are there any of those you would like to change?
=> +1
si (Q21SU==100)
Changes % to local customers 01 => /Q21A
Changes % to U.S. customers 02 => /Q21B
Changes % to international customers 03 => /Q21C
Go with the numbers given 04
Don't know -8
Refuse -9
145: Q22A
In 2012 what percent of goods and services sold by this business were sold to other businesses?
$E 0 100
No sales in 2012 -6 => Q23
Don't know -8
Refuse -9
146: Q22B
In 2012 what percent of goods and services sold by your business were sold to government?
$E 0 100
Don't know -8
Refuse -9
147: Q22C
In 2012 what percent of goods and services sold by your business were sold to individuals?
$E 0 100
Don't know -8
Refuse -9
148: Q23
Is the CURRENT market for your products or services growing, stable, declining, mixed (that is some are declining and others are growing), or are you uncertain?
Growing 01
Stable 02
Declining 03
Mixed 04
Uncertain 05
Don't know -8
Refuse -9
149: Q24
Does this business require employees to DOCUMENT good work practices and lessons learned?
Yes 01
No 02
Don't know -8
Refuse -9
150: Q25
How often does this business monitor customer satisfaction through analysis of complaints, customer satisfaction surveys, focus groups, or other methods? Would you say never, occasionally or regularly?
Never 01
Occasionally 02
Regularly 03
Don't know -8
Refuse -9
151: Q26
How often are processes changed to fix problems identified through customer complaints? Would you say never, occasionally or regularly?
Never 01
Occasionally 02
Regularly 03
Don't know -8
Refuse -9
152: Q27A
Next I am going to ask about any new services and methods that your business might have introduced in the last 3 years. In the last 3 years did this business produce any new or significantly improved goods (or products)?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
153: Q27B
In the last 3 years did this business provide any new or significantly improved SERVICES?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
154: Q27C
(In the last 3 years did this business introduce) New or significantly improved methods of manufacturing or producing goods or services?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
155: Q27D
(In the last 3 years did this business introduce ) New or significantly improved logistics, delivery, or distribution methods for your inputs, goods, or services?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
156: Q27E
(In the last 3 years did this business introduce ) New or significantly improved support activities for your processes?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
157: Q27F
(In the last 3 years did this business introduce ) New or significant improvements in your marketing methods?
Yes 01
No 02
Not applicable -7
Don't know -8
Refuse -9
158: Q28A
In the last 3 years did this business have any improvement or innovation activities that were abandoned?
Yes 01
No 02
Don't know -8
Refuse -9
159: Q28B
In the last 3 years did this business have any improvement or innovation activities that were incomplete?
Yes 01
No 02
Don't know -8
Refuse -9
160: Q29SK
(Programmer; if all of the Q27A through Q27F are no, dk, rf AND Q28a=2,D,R and Q28b=2,D,R, ask go to Q29A else go to Q30A)
=> Q30A
sinon => Q29A
si Q27A=01 OR Q27B=01 OR Q27C=01 OR Q27D=01 OR Q27E=01 OR Q27F=01 OR Q28A=01 OR Q28B=01
161: Q29A
Please tell us why improvement or innovation activities been not been necessary or possible for this business?
Enter response 01 O => Q35A
Not applicable -7 => Q35A
Don't know -8 => Q35A
Refuse -9 => Q35A
162: Q30A
Now I am going to read a list of improvements you may have made to any new or significantly improved GOODS or SERVICES sold by this business in 2012. In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with improved performance?
Yes 01
No 02
Don't know -8
Refuse -9
163: Q30B
In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that were more user-friendly?
Yes 01
No 02
Don't know -8
Refuse -9
164: Q30C
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that) Reduced costs?
Yes 01
No 02
Don't know -8
Refuse -9
165: Q30D
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) New features?
Yes 01
No 02
Don't know -8
Refuse -9
166: Q30E
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) New service capabilities?
Yes 01
No 02
Don't know -8
Refuse -9
167: Q31
In last three years, did this business start selling any new or significantly improved goods or services BEFORE your competitors in at least one of your markets? (Please include all products even if it was available in another market.)
Yes 01
No 02
Uncertain 03
Refuse -9
168: Q32
In 2012, what percent of this business's SALES came from new or significantly improved GOODS OR SERVICES?
$E 0 100
Don't know -8
Refuse -9
169: Q33A
In the last 3 years, did this business engage in any of the following innovation-related activities? The first one is in-house research and development, to increase knowledge or devise innovations?
Yes 01
No 02
Don't know -8
Refuse -9
170: Q33B
In the last 3 years did this business purchase research and development from research organizations or other branches of this business?
Yes 01
No 02
Don't know -8
Refuse -9
171: Q33C
In the last 3 years did this business conduct in-house design activities (to improve aesthetics of product or a product's packaging)?
Yes 01
No 02
Don't know -8
Refuse -9
172: Q33D
(In the last 3 years did this business) Purchase design services?
Yes 01
No 02
Don't know -8
Refuse -9
173: Q33E
(In the last 3 years did this business) Purchase machinery, equipment, computers or software to implement innovations?
Yes 01
No 02
Don't know -8
Refuse -9
174: Q33F
(In the last 3 years did this business) Purchase or license patents or inventions to implement innovations?
Yes 01
No 02
Don't know -8
Refuse -9
175: Q33G
(In the last 3 years did this business) Purchase knowledge or expertise to implement innovations?
Yes 01
No 02
Don't know -8
Refuse -9
176: Q33H
(In the last 3 years did this business) Plan, engineer, design, or conduct development work to implement innovations?
Yes 01
No 02
Don't know -8
Refuse -9
177: Q33I
(In the last 3 years did this business) Train staff to develop or introduce innovations?
Yes 01
No 02
Don't know -8
Refuse -9
178: Q33J
(In the last 3 years did this business conduct) Market research, advertising, or other marketing activities linked to implementing innovations?
Yes 01
No 02
Don't know -8
Refuse -9
179: Q34A
In the current environment, if excess cash were available how likely would this business provide additional training of employees? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -8
Refuse -9
180: Q34B
(In the current environment, if excess case were available) How likely would this business repay debt? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -8
Refuse -9
181: Q34C
(In the current environment, if excess case were available) How likely would this business provide a reserve or cushion? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -8
Refuse -9
182: Q34D
(In the current environment, if excess case were available) How likely would this business fund additional innovation projects? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -8
Refuse -9
183: Q34E
(In the current environment, if excess case were available) How likely would this business fund additional investment projects such as replacing old equipment or for expansion? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -8
Refuse -9
184: Q35A
Please tell me if this business produces products or provides services in any of the following five green sectors. Does this business produce renewable energy?
Yes 01
No 02
Don't know -8
Refuse -9
185: Q35B
Does this business increase energy efficiency?
Yes 01
No 02
Don't know -8
Refuse -9
186: Q35C
(Does this business) Conserve natural resources?
Yes 01
No 02
Don't know -8
Refuse -9
187: Q35D
(Does this business) Prevent, reduce or clean up pollution?
Yes 01
No 02
Don't know -8
Refuse -9
188: Q35E
(Does this business) Produce clean transportation fuels?
Yes 01
No 02
Don't know -8
Refuse -9
189: Q36
In the last 3 years did this business participate in any patent applications?
Yes 01
No 02 => Q37A
Don't know -8 => Q37A
Refuse -9 => Q37A
190: Q36A
In the last 3 years how many patent applications did this business participate in?
$E 1 99
Don't know -8
Refuse -9
191: Q36B
In the last 3 years how many patent applications were successful?
$E 1 99
Don't know -8
Refuse -9
192: Q37A
In the last 3 years did this business register an industrial design?
Yes 01
No 02
Don't know -8
Refuse -9
193: Q37B
In the last 3 years did this business register a trademark?
Yes 01
No 02
Don't know -8
Refuse -9
194: Q37C
(In the last 3 years did this business) Produce materials eligible for copyright?
Yes 01
No 02
Don't know -8
Refuse -9
195: Q37D
In the last 3 years did this business) Use trade secret protections? (DEF: "Trade secret protections such as non-disclosure agreements, or non-compete clause or sought remedies for misappropriation")
Yes 01
No 02
Don't know -8
Refuse -9
196: Q38
During the economic recession period between 2008 and 2009, to what extent did this business commit resources to innovate? Would you say this business increased resources for innovation activities, there was no change in innovation resources, or was there a delay or decrease in resources for innovation?
Increase resources for innovation activities 01
There was no change in innovation resources 02
Decrease resources for innovation 03
Not applicable, e.g. not in business at that time 04
Don't know -8
Refuse -9
197: Q39
Compared to 2012, in this current year (2013) would you say resources for innovations at this business have been increased, kept the same or decreased? (NOTE: If the project does not start until 2013 this wording will be incorrect.)
Increased 01
Kept the same 02
Decreased 03
Don't know -8
Refuse -9
198: Q40A
Over the last 3 years has this business increased the variety of goods or services it has offered?
Yes 01
No 02
Don't know -8
Refuse -9
199: Q40B
Over the last 3 years has this business increased their market share or entered new markets?
Yes 01
No 02
Don't know -8
Refuse -9
200: Q40C
(Over the last 3 years has this business) Begun exporting goods or services?
Yes 01
No 02
Don't know -8
Refuse -9
201: Q40D
(Over the last 3 years has this business) Reduced time to respond to customer needs?
Yes 01
No 02
Don't know -8
Refuse -9
202: Q40E
(Over the last 3 years has this business) Improved flexibility of production or service provision?
Yes 01
No 02
Don't know -8
Refuse -9
203: Q40F
(Over the last 3 years has this business) Increased capacity of production or service provision?
Yes 01
No 02
Don't know -8
Refuse -9
204: Q40G
(Over the last 3 years has this business) Reduced labor costs per unit output?
Yes 01
No 02
Don't know -8
Refuse -9
205: Q40H
(Over the last 3 years has this business) Reduced materials and energy required per unit output?
Yes 01
No 02
Don't know -8
Refuse -9
206: Q40I
(Over the last 3 years has this business) Improved employee satisfaction or reduced worker turnover?
Yes 01
No 02
Don't know -8
Refuse -9
207: Q41A
Next we would like to ask about factors related to this business's location. For each one please tell us whether it is NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business's ability to compete. The first one is zoning or development regulations. Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
208: Q41B
The next one is vitality of local economy. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
209: Q41C
(The next one is) Access to financial, legal, and other business services. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
210: Q41D
(The next one is) Access to equipment and software suppliers. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
211: Q41E
(The next one is) Access to training courses. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
212: Q41F
(The next one is) Access to transportation or freight forwarding facilities and services. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
213: Q41G
(The next one is) Availability of broadband or high speed internet. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
214: Q41H
(The next one is) Local availability of mobile or cellular service. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
215: Q41I
(The next one is) Local roads and bridges. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
216: Q41J
(The next one is) Cost of facilities and land. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
217: Q41K
(The next one is) Attractiveness of area to managers and professionals. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
218: Q41L
(The next one is) Quality of primary and secondary schools. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
219: Q41M
(The next one is) Environmental regulations. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
220: Q41N
(The next one is) State and local tax rate. (Is this NOT A PROBLEM, A MINOR PROBLEM, or A MAJOR PROBLEM for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -8
Refuse -9
221: Q42A1
Please tell me how involved in promoting business are the following institutions in your community. The first one is development effort by the local government at the village, town or city level. Is it not at all active or not present, somewhat active, or very active within your community?
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
222: Q42A2
The next one is development effort by the local government at the county level. Is it not at all active or not present, somewhat active, or very active within your community?
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
223: Q42A3
(The next one is development effort by the local government at the) Regional or multi-county level. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
224: Q42B
(The next one is development effort by) Business associations (such as the Chamber of Commerce). (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
225: Q42C
(The next one is) College, university or extension support for local business. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
226: Q42D
(The next one is) Community foundations or nonprofit organizations. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
227: Q42E
(The next one is) Local investors. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
228: Q42F
The last one is Banks. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -8
Refuse -9
229: Q42AA
How much civic leadership does THIS business provide in the community is it none, some, or a lot?
None 01
Some 02
A lot 03
Don't know -8
Refuse -9
230: Q43
Do you have a good understanding of the decisions that led to the founding of this business?
Yes 01
No 02 => Q44A
Don't know -8 => Q44A
Refuse -9 => Q44A
231: Q43A
Was the business originally founded around a new or customized product or service that was created by one of the founders of the business?
Yes 01
No 02 => Q44A
Don't know -8 => Q44A
Refuse -9 => Q44A
232: Q43B
Thinking about this new or customized product or service, why was it originally developed? Was it because one of the founders created it for personal use, one of the founders created it for use at a previous job or business, or one of the founders identified a business opportunity?
One of the founders created it for personal use 01
One of the founders created it for use at a previous job or business 02
One of the founders identified a business opportunity 03
Don't know -8
Refuse -9
233: Q44A
The final section of the survey is to assess which types of government-sponsored programs are the most helpful to businesses. In the last 3 years has this business used direct loans from a government agency (such as a USDA B&I Direct Loan)?
Yes 01
No 02 => Q44B
Don't know -8 => Q44B
Refuse -9 => Q44B
234: Q44A1
How important were direct loans from government agencies? Was this program not important, somewhat important, or very important?
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
235: Q44B
In the last 3 years has this business used government insurance or guarantee for loans?
Yes 01
No 02 => Q44C
Don't know -8 => Q44C
Refuse -9 => Q44C
236: Q44B1
(The next one is) How important were government insurance or guarantee for loans? Was this program not important, somewhat important, or very important?
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
237: Q44C
In the last 3 years has this business used revolving loan funds run by a nonprofit or government organization?
Yes 01
No 02 => Q44D
Don't know -8 => Q44D
Refuse -9 => Q44D
238: Q44C1
(The next one is) How important were revolving loan funds run by a nonprofit or government organization? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
239: Q44D
In the last 3 years has this business used tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts?
Yes 01
No 02 => Q44E
Don't know -8 => Q44E
Refuse -9 => Q44E
240: Q44D1
(The next one is) How important were tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
241: Q44E
In the last 3 years has this business used government-assisted industrial parks or business incubators?
Yes 01
No 02 => Q44F
Don't know -8 => Q44F
Refuse -9 => Q44F
242: Q44E1
(The next one is) How important were government-assisted industrial parks or business incubators? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
243: Q44F
In the last 3 years has this business used government-funded technology assistance programs?
Yes 01
No 02 => Q44G
Don't know -8 => Q44G
Refuse -9 => Q44G
244: Q44F1
(The next one is) How important were government-funded technology assistance programs? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
245: Q44G
In the last 3 years has this business used government-assisted worker-training programs?
Yes 01
No 02 => Q44H
Don't know -8 => Q44H
Refuse -9 => Q44H
246: Q44G1
(The next one is) How important were government-assisted worker-training programs? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
247: Q44H
In the last 3 years has this business used National Innovation Marketplace?
Yes 01
No 02 => Q45A
Don't know -8 => Q45A
Refuse -9 => Q45A
248: Q44H1
(The next one is) How important was the National Innovation Marketplace? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
249: Q45
Did this business try to borrow money for any purpose over the past three years?
Yes 01
No 02 => Q47
Don't know -8 => Q47
Refuse -9 => Q47
250: Q45A
Did this business try to borrow money for any purpose over the past three years from a commercial bank?
Yes 01
No 02 => Q45B
Don't know -8 => Q45B
Refuse -9 => Q45B
251: Q45A1
Did this business receive all, some, or none of the funding applied for from the commercial bank?
All 01
Some 02
None 03
Don't know -8
Refuse -9
252: Q45B
Did this business try to borrow money for any purpose over the past three years from a savings and loan or credit union?
Yes 01
No 02 => Q45C
Don't know -8 => Q45C
Refuse -9 => Q45C
253: Q45B1
Did this business receive all, some, or none of the funding applied for from the savings and loan or credit union?
Not important 01
Somewhat important 02
Very important 03
Don't know -8
Refuse -9
254: Q45C
(The next one is) Finance or leasing company? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45D
Don't know -8 => Q45D
Refuse -9 => Q45D
255: Q45C1
Did this business receive all, some, or none of the funding applied for from the finance or leasing company?
All 01
Some 02
None 03
Don't know -8
Refuse -9
256: Q45D
(The next one is) Insurance or mortgage company? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45E
Don't know -8 => Q45E
Refuse -9 => Q45E
257: Q45D1
Did this business receive all, some, or none of the funding applied for from the insurance or mortgage company?
All 01
Some 02
None 03
Don't know -8
Refuse -9
258: Q45E
(The next one is) Family or friends? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45F
Don't know -8 => Q45F
Refuse -9 => Q45F
259: Q45E1
Did this business receive all, some, or none of the funding applied for from family or friends?
All 01
Some 02
None 03
Don't know -8
Refuse -9
260: Q45F
(The next one is) Federal, state or local government? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45G
Don't know -8 => Q45G
Refuse -9 => Q45G
261: Q45F1
Did this business receive all, some, or none of the funding applied for from a federal, state or local government?
All 01
Some 02
None 03
Don't know -8
Refuse -9
262: Q45G
(The next one is) Credit or advance from a customer? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45H
Don't know -8 => Q45H
Refuse -9 => Q45H
263: Q45G1
Did this business receive all, some, or none of the funding applied for from a credit or advance from a customer?
All 01
Some 02
None 03
Don't know -8
Refuse -9
264: Q45H
(The next one is) Angel capital funding? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45I
Don't know -8 => Q45I
Refuse -9 => Q45I
265: Q45H1
Did this business receive all, some, or none of the funding applied for from angel capital funding?
All 01
Some 02
None 03
Don't know -8
Refuse -9
266: Q45I
(The next one is) Venture capital funding? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45J
Don't know -8 => Q45J
Refuse -9 => Q45J
267: Q45I1
Did this business receive all, some, or none of the funding applied for from venture capital funding?
All 01
Some 02
None 03
Don't know -8
Refuse -9
268: Q45J
(The next one is) Personal sources of funds, other than personal credit cards? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45K
Don't know -8 => Q45K
Refuse -9 => Q45K
269: Q45J1
Did this business receive all, some, or none of the funding applied for from personal sources of funds, other than personal credit cards?
All 01
Some 02
None 03
Don't know -8
Refuse -9
270: Q45K
(The next one is) Personal home equity loan? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45L
Don't know -8 => Q45L
Refuse -9 => Q45L
271: Q45K1
Did this business receive all, some, or none of the funding applied for from a personal home equity loan?
All 01
Some 02
None 03
Don't know -8
Refuse -9
272: Q45L
(The next one is) Other personal loan? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02 => Q45M
Don't know -8 => Q45M
Refuse -9 => Q45M
273: Q45L1
Did this business receive all, some, or none of the funding applied for from some other personal loan?
All 01
Some 02
None 03
Don't know -8
Refuse -9
274: Q45M
(The next one is) Personal credit card? (Did this business try to borrow money from this source for any purpose over the past three years?)
Yes 01
No 02
Don't know -8
Refuse -9
275: Q46A
How were the funds this business borrowed or wanted to borrow to be used? Were they for cash flow or operating costs?
Yes 01
No 02
Don't know -8
Refuse -9
276: Q46B
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for real estate or structures?
Yes 01
No 02
Don't know -8
Refuse -9
277: Q46C
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for replacement of old industrial plant location, equipment or vehicles?
Yes 01
No 02
Don't know -8
Refuse -9
278: Q46D
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for investment in additional plant, equipment or vehicles?
Yes 01
No 02
Don't know -8
Refuse -9
279: Q46E
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for repayment of debt?
Yes 01
No 02
Don't know -8
Refuse -9
280: Q46F
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for a reserve or cushion?
Yes 01
No 02
Don't know -8
Refuse -9
281: Q46G
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for inventory?
Yes 01
No 02
Don't know -8
Refuse -9
282: Q46H
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for funding innovation projects?
Yes 01
No 02
Don't know -8
Refuse -9
283: Q46I
(How were the funds this business borrowed or attempted to borrow to be used?) Were they for investment in intangible assets such as branding, training, or design?
Yes 01
No 02
Don't know -8
Refuse -9
284: Q47
Over the past 3 years, were business profits (retained earnings) used to finance the business?
Yes 01
No 02 => Q48
Don't know -8 => Q48
Refuse -9 => Q48
285: Q47A
Compared with borrowed funds, how important were business profits for funding investment? Would you say more important, less important or equally important?
More important 01
Less important 02
Equally important 03
Not applicable -7
Don't know -8
Refuse -9
286: Q48
Which of the following best describes your current position? Mid level manager, senior manager, executive or owner, or other?
Mid level manager 01
Senior manager 02
Executive/owner 03
Other (Please describe) 04 O
Don't know -8
Refuse -9
287: Q49
Which best describes your familiarity with how innovation is carried out in this business? Would you say you are not familiar, slightly familiar, moderately familiar, strongly familiar, or completely familiar?
Not familiar 01
Slightly familiar 02
Moderately familiar 03
Strongly familiar 04
Completely familiar 05
Don't know -8
Refuse -9
288: Q50
(What is your gender?) (IWR: Only ask if necessary.)
Male 01
Female 02
Refuse -9
289: Q51
How long have you been employed at this business?
$E 1 99
Don't know -8
Refuse -9
290: THX
That is my last question. Thank you so much for taking the time to talk with me today. If you have any additional comments about this survey or innovation in general, I can note them now.
Yes, comments 01 O
No comments 02
| File Type | text/rtf |
| Author | Yi-Jen Wang |
| Last Modified By | %USERNAME% |
| File Modified | 2012-12-07 |
| File Created | 2012-12-06 |