REIS (ERSR10) CATI Pilot Script 2013/11/22 12:05
70: BEGIN
2013/10/10 12:47
font color="#0000FF"Access Code: 231-551-477 Phone: <PHONE> Ext: <PH1EX> Phone2: <PHON2> Ext: <PH2EX> Phone3: <PHON3> Ext: <PH3EX> Directory Assistance: <TEL1> Business Name: <BNAME> Contact Name: <CONTACT> Contact Title: <TITLE> /font Hello, this is (your name). I'm calling from Washington State University in Pullman, Washington. I am calling you about a research study we are conducting for USDA's Economic Research Service (ERS). May I speak to (Respondent's name) <CONTACT>? We had contacted you earlier about completing this interview by phone, is now a good time? font color="#0000FF"(IWR: If asks what is this about, say:/font" We are studying the challenges businesses are facing in today's tough economy. We want to understand the linkages of what keeps businesses thriving with available resources. The results from this study will be used by USDA to enhance its programs aimed at making U.S. businesses more resilient. The results will also be shared with Congress and other Federal and State agencies that assist businesses and develop programs.")
Speaking to R 1 => /CELL
R not available / Set callback (GB, CB, HB) 2 => /INT01
Non contacts (AM, BC, BZ, ED, NA) 3 => /INT02
Refusals (R1, R2, R3, RP) 4 => /F10
Non-working numbers (CC, DS, MP, WN) 5 => /VERFY
Communication barrier (HC, LG) 6 => /INT03
Other codes (DD, DP, OT, RN) 7 => /INT04
Ineligibles (IE) 8 => /INT05
Special project codes () 9 I => /INT99
Web/Mail codes 10 I => /INT98
77: CELL
2013/07/19 12:17
First, for safety reasons, I need to ask if this is a cell phone? font color="#0000FF"(IWR read only if necessary/font "By cell phone we mean a telephone that is mobile and usable outside of your neighborhood.")
=> /CONFD
if CELL=2
Yes 1
No 2 => CONFD
Refuse R => CONFD
78: CLSAF
2013/07/19 12:27
To ensure your safety and the safety of others can you please tell me if you are currently driving a motor vehicle? font color="#0000FF"(If yes say:/font "Sorry to have bothered you, it is our policy to not conduct surveys with people while they are driving, regardless if they are using bluetooth technology. We will call you back at another time." font color="#0000FF"Do not take time to set a call back.)/font
Yes 1 => /INT01
No 2 => CONFD
Refuse R => /REFUS
79: CONFD
2013/11/22 10:08
We are conducting a survey for the Economic Research Services of the USDA on the challenges businesses are facing in today's economy. This information will be used to find out how businesses use available resources to remain viable and competitive. Did you receive the letter we sent in the second week of November (2013) for the National Survey of Business Competitiveness explaining the importance of the survey and requesting your participation? font color = "blue"(IWR: If R says "No, Don’t know, or Don’t remember," then say,/font "Would you like for me to send you an email of this letter and the Paperwork Reduction Act disclaimer?"font color = "blue")/font font color="#0000FF" (IWR Note If they would like an email of this click "Prior Letter" hot key and send email) /font I would like you to know that all information you provide for this survey is voluntary. Your answers to all questions are confidential. All information that is provided will only be used for statistical research purposes and reported in summary form. Your name and that of the business you represent will not be connected to your answers in any way. This survey is authorized under OMB Control Number 0536-0071. The time required to complete this survey is estimated to average 30 minutes per response. This interview may be monitored or recorded by my supervisor to check my work. If I come to any question you would prefer not to answer, just let me know and I will skip over it. Okay?
Continue with survey 1 => /Q01
No - Try refusal prevention 2 => /F10
Not a good time - Call back later 3 => /INT01
102: Q01
2013/10/07 17:33
First, what is your job title or role?
103: Q02
2013/10/24 12:38
Approximately what year did this business begin operating at this location?
$E 1900 2013
Don't know -7
Refuse -9
104: Q03
2013/08/29 15:33
What is the main product or service at this business location?
Enter response 01 O
Don't know -7
Refuse -9
105: Q04
2013/08/29 15:33
Does this business have ONLY ONE location or MORE THAN ONE location?
Only one location 01 => Q05A
More than one location 02
Don't know -7 => Q05A
Refuse -9 => Q05A
106: Q04A
2013/10/02 16:00
Is this location this business's headquarters or is it a branch location?
Headquarters 01
Branch 02
Don't know -7
Refuse -9
107: Q05A
2013/10/24 12:39
Please tell me how important each of the following factors are for locating this business in this community. The first one is Owner-ties to the area. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
108: Q05B
2013/10/24 12:40
(Please tell me how important each of the following factors are for locating this business in this community.) The next one is Availability of low-cost labor. Would you say this factor was not important, somewhat important, or very important for locating this business in this community?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
109: Q05C
2013/10/24 12:41
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Available skilled labor pool. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
110: Q05D
2013/10/24 12:41
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to transportation. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
111: Q05E
2013/10/24 12:41
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to broadband or high speed internet. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
112: Q05F
2013/10/24 12:42
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to material inputs. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
113: Q05G
2013/10/24 12:42
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Access to customers. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
114: Q05H
2013/10/24 12:43
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Government incentives. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
115: Q05I
2013/10/24 12:43
(Please tell me how important each of the following factors are for locating this business in this community.) (The next one is) Low taxes. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
116: Q05J
2013/10/24 12:43
(Please tell me how important each of the following factors are for locating this business in this community.) The last one is Strong or growing local economy. (Would you say this factor was not important, somewhat important, or very important for locating this business in this community?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
117: Q05AA
2013/08/29 15:33
Please tell me how important each of the following factors are for making this community an attractive place to work. The first one is Opportunities for outdoor recreation. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
118: Q05AB
2013/08/29 15:33
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) The next one is Scenic beauty such as natural or architectural beauty. Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
119: Q05AC
2013/08/29 15:33
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Climate. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
120: Q05AD
2013/10/24 16:46
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Access to arts and entertainment. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
121: Q05AE
2013/10/24 16:47
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) (The next one is) Quality of local schools. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
122: Q05AF
2013/10/25 09:50
(Please tell me how important each of the following factors are for making this community an attractive place to work. ) The last one is Access to health care. (Would you say this factor was not important, somewhat important, or very important for making this community an attractive place to work?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Not applicable -8
Refuse -9
123: Q06A
2013/10/02 18:21
In 2012, at this location, what was the AVERAGE number of workers who were full-time and part-time employees on YOUR PAYROLL?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
124: Q06B
2013/10/02 18:20
In 2012, at this location, what was the AVERAGE number of workers who were independent contractors or temporary workers NOT ON YOUR PAYROLL?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
125: Q06ACALC
2013/10/03 10:54
Carries the percent for Q06A with negative numbers (missings values) set to 0 (zero). Used in Q06SU.
$R.2 0.00 999999.99
=> *
if IF(Q06A>=0,Q06A,0)
126: Q06BCALC
2013/10/03 10:55
Carries the percent for Q06B with negative numbers (missings values) set to 0 (zero). Used in Q06SU.
$R.2 0.00 999999.99
=> *
if IF(Q06B>=0,Q06B,0)
127: Q06SU
2013/10/03 10:55
Sums Q06ACALC and Q06BCALC
$R.2 0.00 999999.99
=> *
if SMR(0,Q06ACALC,Q06BCALC)
128: Q06CH
2013/10/07 17:14
This business must have had at least 5 workers to be eligible for the survey. These are the numbers I have: <Q06ACALC> full-time and part-time employees ON YOUR PAYROLL, and <Q06BCALC> workers who were independent contractors or temporary workers NOT ON YOUR PAYROLL. Totaling <Q06SU> Workers. Would like to change either of these?
=> +0
else => Q07A
if Q06SU<5
Changes number of employees ON YOUR PAYROLL 01 => /Q06A
Changes number of workers NOT ON YOUR PAYROLL 02 => /Q06B
Go with the numbers given 03
Don't know -7
Refuse -9
129: INT30
2013/10/07 17:04
Thank you for your time, but we are currently only interviewing businesses with 5 or more workers.
=> +0
else => Q07A
if Q06SU<5
Ineligible - Less than 5 workers I5 => /END
130: Q07A
2013/10/02 18:50
In the past 12 months, did this business offer a health insurance option for any workers?
Yes 01
No 02
Don't know -7
Refuse -9
131: Q07B
2013/10/02 18:50
In the past 12 months, did this business offer a retirement plan?
Yes 01
No 02
Don't know -7
Refuse -9
132: Q07C
2013/10/02 18:50
(In the past 12 months, did this business) Pay for worker education, professional development, or training?
Yes 01
No 02
Don't know -7
Refuse -9
133: Q07D
2013/10/02 18:51
(In the past 12 months, did this business) Offer paid maternity, paternity, or family leave?
Yes 01
No 02
Don't know -7
Refuse -9
134: Q07E
2013/10/07 15:50
(In the past 12 months, did this business) Have an employee-ownership plan? font color="#0000FF" (IWR Definition: Profit sharing or company stock)/font
Yes 01
No 02
Don't know -7
Refuse -9
135: Q07F
2013/10/24 12:44
(In the past 12 months, did this business) The last one is Offer paid time off in order for workers to volunteer?
Yes 01
No 02
Don't know -7
Refuse -9
136: Q08A
2013/10/07 15:51
How many workers are managers at this location? font color="#0000FF" (IWR Definition: Managers are workers who direct or oversee operations.)/font
$E 0 100
Don't know -7
Refuse -9
137: Q08B
2013/10/07 15:51
How many workers are professionals (at this location)? font color="#0000FF" (IWR Definition: Professionals are workers who receive a license or credential such as engineers, or accountants.)/font
$E 0 100
Don't know -7
Refuse -9
138: Q09
2013/10/02 18:55
In 2012, what is your best estimate of the average hourly wage for non-salaried workers at this location?
$R 1.00 999.99
No non-salaried workers -6
Don't know -7
Refuse -9
139: Q10AP
2013/10/07 15:53
In 2012, at this location, what percent of workers were in the occupational category of Management and professional? font color="#FF0000" (IWR Note if respondent indicates they would prefer to answer in numbers choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font
$R.2 0.00 100.00
R prefers to answer in numbers -5 => Q10AN
Don't know -7
Refuse -9
140: Q10BP
2013/10/07 15:53
(In 2012, at this location,) What percent of workers were in the occupational category of Services? font color="#0000FF" (IWR Note if respondent indicates they would prefer to answer in numbers, choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font
$R.2 0.00 100.00
R prefers to answer in numbers -5 => Q10AN
Don't know -7
Refuse -9
141: Q10CP
2013/10/07 15:54
(In 2012, at this location,) (what percent of workers were in the occupational category of) The next one is Sales and office support? font color="#0000FF" (IWR Note if respondent indicates they would prefer to answer in numbers, choose -5 and you will skip to this same series of questions asking numbers rather than percent.)/font
$R.2 0.00 100.00
R prefers to answer in numbers -5 => Q10AN
Don't know -7
Refuse -9
142: Q10DP
2013/10/03 10:47
(In 2012, at this location,) (what percent of workers were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?
$R.2 0.00 100.00
R prefers to answer in numbers -5 => Q10AN
Don't know -7
Refuse -9
143: Q10EP
2013/10/03 10:48
(In 2012, at this location,) (what percent of workers were in the occupational category of) The last one is Production, transportation, and material moving?
$R.2 0.00 100.00
R prefers to answer in numbers -5 => Q10AN
Don't know -7
Refuse -9
144: Q10APCAL
2013/10/03 10:49
Carries the percent for Q10AP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.
$R.2 0.00 100.00
=> *
if IF(Q10AP>=0,Q10AP,0)
145: Q10BPCAL
2013/10/03 10:51
Carries the percent for Q10BP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.
$R.2 0.00 100.00
=> *
if IF(Q10BP>=0,Q10BP,0)
146: Q10CPCAL
2013/10/03 10:51
Carries the percent for Q10CP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.
$R.2 0.00 100.00
=> *
if IF(Q10CP>=0,Q10CP,0)
147: Q10DPCAL
2013/10/03 10:52
Carries the percent for Q10DP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.
$R.2 0.00 100.00
=> *
if IF(Q10DP>=0,Q10DP,0)
148: Q10EPCAL
2013/10/03 10:52
Carries the percent for Q10EP with negative numbers (missings values) set to 0 (zero). Used in Q10PSU.
$R.2 0.00 100.00
=> *
if IF(Q10EP>=0,Q10EP,0)
149: Q10PSU
2013/10/03 10:52
Sums Q10APCAL-Q10EPCAL
$R.2 0.00 100.00
=> *
if SMR(0,Q10APCAL,Q10BPCAL,Q10CPCAL,Q10DPCAL,Q10EPCAL)
150: Q10PCK
2013/10/07 17:42
I'm sorry, but those percents do not add up to 100% . These are the numbers I have: <Q10APCAL>% of your workers are in management and professional. <Q10BPCAL>% of your workers are in services. <Q10CPCAL>% (of your workers) are in sales and office support. <Q10DPCAL>% (of your workers) are in natural resources, construction, and maintenance. <Q10EPCAL>% (of your workers) are in production, transportation, and material moving. Totaling <Q10PSU>% Are there any of those you would like to change?
=> +0
else => Q10A
if (Q10PSU<99 OR Q10PSU>101 )
Changes % in management and professional 01 => /Q10AP
Changes % in services 02 => /Q10BP
Changes % in sales and office support 03 => /Q10CP
Changes % in natural resources, construction, and maintenance 04 => /Q10DP
Changes % in production, transportation, and material moving 05 => /Q10EP
Go with the numbers given 06 => /Q10A
Don't know -7
Refuse -9
151: Q10AN
2013/10/24 12:45
In 2012, at this location, how many workers were in the occupational category of Management and professional?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
152: Q10BN
2013/10/24 12:45
(In 2012, at this location,) How many workers were in the occupational category of Services?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
153: Q10CN
2013/10/24 12:46
(In 2012, at this location,) (how many workers were in the occupational category of) The next one is Sales and office support?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
154: Q10DN
2013/10/24 12:46
(In 2012, at this location,) (how many workers were in the occupational category of) (The next one is) Natural resources, construction, and maintenance?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
155: Q10EN
2013/10/24 12:46
(In 2012, at this location,) (how many workers were in the occupational category of) The last one is Production, transportation, and material moving?
$R.2 0.00 999999.99
Don't know -7
Refuse -9
156: Q10A
2013/11/15 17:02
What was the minimum educational level needed for the occupational category of management and professional in 2012. Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?
Less than high school or no specific education 01
At least high school diploma or GED 02
At least associates degree or vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -7
Refuse -9
157: Q10B
2013/11/15 17:02
What was the minimum educational level needed for the occupational category of services? (In 2012,) Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?
Less than high school or no specific education 01
At least high school diploma or GED 02
At least associates degree or vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -7
Refuse -9
158: Q10C
2013/11/15 17:03
(What was the minimum educational level needed for the occupational category of . . . in 2012) The next one is Sales and office support. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)
Less than high school or no specific education 01
At least high school diploma or GED 02
At least associates degree or vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -7
Refuse -9
159: Q10D
2013/11/15 17:03
(What was the minimum educational level needed for the occupational category of . . . in 2012) (The next one is) Natural resources, construction, and maintenance. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)
Less than high school or no specific education 01
At least high school diploma or GED 02
At least associates degree or vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -7
Refuse -9
160: Q10E
2013/11/15 17:03
(What was the minimum educational level needed for the occupational category of . . . in 2012) The last one is Production, transportation, and material moving. (Was it less than high school or no specific education, at least a high school diploma or GED, at least an associates degree or vocational certification, at least a four-year college degree, or more than four-year college degree?)
Less than high school or no specific education 01
At least high school diploma or GED 02
At least associates degree or vocational certification 03
At least four-year college degree 04
More than four-year college degree 05
Don't know -7
Refuse -9
161: Q11
2013/08/29 15:33
Is any part of the workforce unionized or covered by a collective bargaining agreement?
Yes 01
No 02
Don't know -7
Refuse -9
162: Q12
2013/10/03 09:55
In the past 3 years, has finding qualified applicants for your workforce, not including managers and professionals, been very difficult, somewhat difficult, or not difficult?
Very difficult 01
Somewhat difficult 02
Not difficult 03 => Q13
Don't know -7 => Q13
Refuse -9 => Q13
163: Q12A
2013/08/29 15:33
Why has it been difficult to find qualified applicants for your workforce? Is this due to the quality of the labor pool?
Yes 01
No 02
Don't know -7
Refuse -9
164: Q12B
2013/08/29 15:33
(Why has it been difficult to find qualified applicants for your workforce?) Is this due to increases in required skills and knowledge?
Yes 01
No 02
Don't know -7
Refuse -9
165: Q12C
2013/10/24 13:32
(Why has it been difficult to find qualified applicants for your workforce?) (Is this due to an) Insufficient number of workers available locally?
Yes 01
No 02
Don't know -7
Refuse -9
166: Q12D
2013/10/24 13:32
(Why has it been difficult to find qualified applicants for your workforce?) (Is this due to) Limited interest among job seekers for openings at this business?
Yes 01
No 02
Don't know -7
Refuse -9
167: Q13
2013/08/29 15:33
Does this business have written position descriptions?
Yes 01
No 02 => Q14A
Don't know -7 => Q14A
Refuse -9 => Q14A
168: Q13A
2013/08/29 15:33
Are training requirements documented in those position descriptions?
Yes 01
No 02 => Q14A
Don't know -7 => Q14A
Refuse -9 => Q14A
169: Q13B
2013/10/03 09:58
Does this business track whether workers complete or if they have already completed these training requirements?
Yes 01
No 02
Don't know -7
Refuse -9
170: Q14A
2013/10/24 13:33
Please tell me if the following technologies are currently used at this business. The first one is Does this business currently use personal computers or laptops, not including smart phones?
Yes 01
No 02 => Q17A
Don't know -7 => Q17A
Refuse -9 => Q17A
171: Q14B
2013/10/24 13:34
(Please tell me if the following technologies are currently used at this business.) The next one is Does this business use broadband or high speed internet?
Yes 01
No 02
Don't know -7
Refuse -9
172: Q14C
2013/10/24 13:35
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use the Internet for sales of products or services (also known as e-commerce)?
Yes 01
No 02
Don't know -7
Refuse -9
173: Q14D
2013/10/24 13:36
(Please tell me if the following technologies are currently used at this business.) (The next one is) Are supplies purchased over the Internet (also known as e-procurement)?
Yes 01
No 02
Don't know -7
Refuse -9
174: Q14E
2013/10/24 13:36
(Please tell me if the following technologies are currently used at this business.) (The next one is) Is this business currently using web advertising?
Yes 01
No 02
Don't know -7
Refuse -9
175: Q14F
2013/10/24 13:37
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business market by direct email?
Yes 01
No 02
Don't know -7
Refuse -9
176: Q14G
2013/10/24 13:39
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business currently use social media, such as LinkedIn or Facebook?
Yes 01
No 02
Don't know -7
Refuse -9
177: Q14H
2013/10/03 09:59
Does this business issue smart phones to (any) workers?
Yes 01
No 02
Don't know -7
Refuse -9
178: Q14I
2013/10/24 13:41
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use RFID readers, barcode, or optical scanners (such as Radio Frequency Identification)? font color="#0000FF" (IWR: RFID is read as R-F-I-D --- which stands for Radio Frequency Identification If any sort of hand held scanners are used in this business answer as yes)/font
Yes 01
No 02
Don't know -7
Refuse -9
179: Q14J
2013/10/24 13:41
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use computer software specifically designed for your business or industry?
Yes 01
No 02
Don't know -7
Refuse -9
180: Q14K
2013/10/24 13:41
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use an integrated enterprise resource planning system, such as SAP or Microsoft Dynamics? font color="#0000FF" (IWR Prompt: SAP, Microsoft Dynamics, or Oracle Applications include functions for accounting, logistics, human resources, and/or sales management, along with other functions.)/font
Yes 01
No 02
Don't know -7
Refuse -9
181: Q14L
2013/10/24 13:41
(Please tell me if the following technologies are currently used at this business.) (The next one is) Does this business use a stand-alone supply chain or logistics management software? font color="#0000FF" (IWR: standalone means software that is used independently of other software to provide a specific set of services.)/font
Yes 01
No 02
Don't know -7
Refuse -9
182: Q14M
2013/10/24 13:42
(Please tell me if the following technologies are currently used at this business.) The last one is Does this business use a stand-alone customer relationship management software?
Yes 01
No 02
Don't know -7
Refuse -9
183: Q15
2013/10/03 10:56
What percent of this business's sale of products or services comes over the Internet?
$R.2 0.00 100.00
=> +1
if Q14C<>01
Don't know -7
Refuse -9
184: Q16
2013/10/24 13:42
What percent of your workforce, not including managers and professionals, uses computers on a daily basis?
$R.2 0.00 100.00
Don't know -7
Refuse -9
185: Q17A
2013/10/24 13:43
Next we would like to ask about factors that may have limited this business's use of information and communications technology. Has the cost of equipment and software limited this business's use of technologies?
Yes 01
No 02
Don't know -7
Refuse -9
186: Q17B
2013/10/24 13:44
(Factors that may have limited this business's use of information and communications technology.) Has the cost of information and communications services limited this business's use of technology?
Yes 01
No 02
Don't know -7
Refuse -9
187: Q17C
2013/10/24 13:44
(Factors that may have limited this business's use of information and communications technology.) (Has the) Lack of access to adequate broadband or high speed internet? (limited this business's use of technology?)
Yes 01
No 02
Don't know -7
Refuse -9
188: Q17D
2013/08/29 15:33
(Has the) Lack of knowledge? (Limited this business's use of technology?)
Yes 01
No 02
Don't know -7
Refuse -9
189: Q17E
2013/10/24 13:44
(Factors that may have limited this business's use of information and communications technology.) Does this business have difficulty integrating new technologies into the current way you do business?
Yes 01
No 02
Don't know -7
Refuse -9
190: Q18A
2013/10/24 13:45
Next we would like to know the main sources businesses' use to learn about new opportunities or ways of doing things. How valuable to this business are your SUPPLIERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
191: Q18B
2013/10/24 13:52
How valuable to this business are your CUSTOMERS as a source of new information? Would you say not at all valuable, somewhat valuable or very valuable?
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
192: Q18C
2013/10/03 11:13
(How valuable to this business are) Other business people in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
193: Q18D
2013/10/03 11:14
(How valuable to this business are) Other business people NOT in your industry (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
194: Q18E
2013/10/03 11:14
(How valuable to this business are) Business or trade association conferences or publications (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
195: Q18F
2013/10/03 11:15
(How valuable to this business are) Your own workers (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
196: Q18G
2013/10/03 11:15
(How valuable to this business is) Media? (such as newspapers, television, and internet (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
197: Q18H
2013/10/03 11:15
(How valuable to this business are) Private consultants (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
198: Q18I
2013/10/24 13:54
(How valuable to this business are) The last one is University extension, community colleges, or business schools (as a source of new information)? (Would you say not at all valuable, somewhat valuable or very valuable?)
Not at all valuable 01
Somewhat valuable 02
Very valuable 03
Don't know -7
Refuse -9
199: Q19A
2013/10/03 11:20
Are your suppliers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
if Q18A<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -7
Refuse -9
200: Q19B
2013/08/29 15:33
Are your customers that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
if Q18B<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -7
Refuse -9
201: Q19C
2013/08/29 15:33
Are other business people in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
if Q18C<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -7
Refuse -9
202: Q19D
2013/08/29 15:33
Are other business people not in your industry that are your most valuable sources of information, located in your community, outside of your community within a reasonable drive, or beyond a reasonable drive?
=> +1
if Q18D<>3
In your community 01
Outside community within a reasonable drive 02
Beyond a reasonable drive 03
Don't know -7
Refuse -9
203: Q20A
2013/10/03 14:17
Approximately what percent of 2012 final shipments or billed services went to local customers who are within a reasonable drive of this business?
$R.2 0.00 100.00
No sales in 2012 -4 => Q21
Don't know -7
Refuse -9
204: Q20B
2013/10/03 10:57
Approximately what percent of 2012 final shipments or billed services went to customers who are within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?
$R.2 0.00 100.00
Don't know -7
Refuse -9
205: Q20C
2013/10/03 10:57
Approximately what percent of 2012 final shipments or billed services went to international customers?
$R.2 0.00 100.00
Don't know -7
Refuse -9
206: Q20ACALC
2013/10/03 13:51
Carries the percent for Q20A with negative numbers (missings values) set to 0 (zero). Used in Q20SU.
$R.2 0.00 100.00
=> *
if IF(Q20A>=0,Q20A,0)
207: Q20BCALC
2013/10/03 13:52
Carries the percent for Q20B with negative numbers (missings values) set to 0 (zero). Used in Q20SU.
$R.2 0.00 100.00
=> *
if IF(Q20B>=0,Q20B,0)
208: Q20CCALC
2013/10/03 13:52
Carries the percent for Q20C with negative numbers (missings values) set to 0 (zero). Used in Q20SU.
$R.2 0.00 100.00
=> *
if IF(Q20C>=0,Q20C,0)
209: Q20SU
2013/10/03 13:53
Sums Q20ACALC-Q20CCALC
$R.2 0.00 100.00
=> *
if SMR(0,Q20ACALC,Q20BCALC,Q20CCALC)
210: Q20CH
2013/10/07 17:22
I'm sorry, but those percents do not add up to 100% (Approximately what percent of 2012 final shipments or billed services went to . . .) These are the numbers I have: <Q20ACALC>% went to local customers within a reasonable drive <Q20BCALC>% went to customers in the rest of the United States and <Q20CCALC>% went to international customers. Totaling <Q20SU>% Are there any of those you would like to change?
=> +0
else => Q21
if (Q20SU<99 OR Q20SU>101 )
Changes % to local customers 01 => /Q20A
Changes % to U.S. customers 02 => /Q20B
Changes % to international customers 03 => /Q20C
Go with the numbers given 04
Don't know -7
Refuse -9
211: Q21
2013/08/29 15:33
Was this location in business in 2007?
Yes 01
No 02 => Q22A
Don't know -7 => Q22A
Refuse -9 => Q22A
212: Q21A
2013/10/03 10:58
What is your best guess of the percent of 2007 final shipments or billed services that went to local customers, within a reasonable drive of this location?
$R.2 0.00 100.00
No sales in 2007 -3 => Q22A
Don't know -7
Refuse -9
213: Q21B
2013/10/03 14:21
What is your best guess of the percent of 2007 final shipments or billed services that went to customers who were within the rest of the United States beyond a reasonable drive (not including those within a reasonable drive)?
$R.2 0.00 100.00
Don't know -7
Refuse -9
214: Q21C
2013/10/03 10:58
What is your best guess of the percent of 2007 final shipments or billed services that went to international customers?
$R.2 0.00 100.00
Don't know -7
Refuse -9
215: Q21ACALC
2013/10/03 11:24
Carries the percent for Q21A with negative numbers (missings values) set to 0 (zero). Used in Q21SU.
$R.2 0.00 100.00
=> *
if IF(Q21A>=0,Q21A,0)
216: Q21BCALC
2013/10/03 11:24
Carries the percent for Q21B with negative numbers (missings values) set to 0 (zero). Used in Q21SU.
$R.2 0.00 100.00
=> *
if IF(Q21B>=0,Q21B,0)
217: Q21CCALC
2013/10/03 11:24
Carries the percent for Q21C with negative numbers (missings values) set to 0 (zero). Used in Q21SU.
$R.2 0.00 100.00
=> *
if IF(Q21C>=0,Q21C,0)
218: Q21SU
2013/10/03 11:25
Sums Q21ACALC-Q21CCALC
$R.2 0.00 100.00
=> *
if SMR(0,Q21ACALC,Q21BCALC,Q21CCALC)
219: Q21CH
2013/10/07 17:21
I'm sorry, but those percents do not add up to 100% (What is your best guess of the percent of 2007 final shipments or billed services that went to local customers . . .) These are the numbers I have: <Q21ACALC>% went to local customers within a reasonable drive <Q21BCALC>% went to customers in the rest of the United States and <Q21CCALC>% went to international customers. Totaling <Q21SU>% Are there any of those you would like to change?
=> +0
else => Q22A
if (Q21SU<99 OR Q21SU>101 )
Changes % to local customers 01 => /Q21A
Changes % to U.S. customers 02 => /Q21B
Changes % to international customers 03 => /Q21C
Go with the numbers given 04
Don't know -7
Refuse -9
220: Q22A
2013/10/03 10:59
In 2012 what percent of goods and services sold by this business were sold to other businesses?
$R.2 0.00 100.00
No sales in 2012 -4 => Q23
Don't know -7
Refuse -9
221: Q22B
2013/10/03 11:03
In 2012 what percent of goods and services sold by your business were sold to government?
$R.2 0.00 100.00
Don't know -7
Refuse -9
222: Q22C
2013/10/03 11:04
In 2012 what percent of goods and services sold by your business were sold to individuals?
$R.2 0.00 100.00
Don't know -7
Refuse -9
223: Q22ACALC
2013/10/07 18:35
Carries the percent for Q22A with negative numbers (missings values) set to 0 (zero). Used in Q22SU.
$R.2 0.00 100.00
=> *
if IF(Q22A>=0,Q22A,0)
224: Q22BCALC
2013/10/07 18:35
Carries the percent for Q22B with negative numbers (missings values) set to 0 (zero). Used in Q22SU.
$R.2 0.00 100.00
=> *
if IF(Q22B>=0,Q22B,0)
225: Q22CCALC
2013/10/07 18:36
Carries the percent for Q22C with negative numbers (missings values) set to 0 (zero). Used in Q22SU.
$R.2 0.00 100.00
=> *
if IF(Q22C>=0,Q22C,0)
226: Q22SU
2013/10/07 18:36
Sums Q22CALC-Q22CALC
$R.2 0.00 100.00
=> *
if SMR(0,Q22ACALC,Q22BCALC,Q22CCALC)
227: Q22CH
2013/10/07 17:43
I'm sorry, but those percents do not add up to 100% (In 2012, what percent of goods and services sold by this business were sold to . . .) These are the numbers I have: <Q22ACALC>% were sold to other businesses <Q22BCALC>% were sold to government and <Q22CCALC>% were sold to individuals. Totaling <Q22SU>% Are there any of those you would like to change?
=> +0
else => Q23
if (Q22SU<99 OR Q22SU>101 )
Changes % sold to other businesses 01 => /Q22A
Changes % sold to government 02 => /Q22B
Changes % sold to individuals 03 => /Q22C
Go with the numbers given 04
Don't know -7
Refuse -9
228: Q23
2013/08/29 15:33
Is the CURRENT market for your products or services growing, stable, declining, mixed (that is some are declining and others are growing), or are you uncertain?
Growing 01
Stable 02
Declining 03
Mixed 04
Uncertain 05
Refuse -9
229: Q24
2013/10/03 10:00
Does this business require workers to DOCUMENT good work practices and lessons learned?
Yes 01
No 02
Don't know -7
Refuse -9
230: Q25
2013/08/29 15:33
How often does this business monitor customer satisfaction through analysis of complaints, customer satisfaction surveys, focus groups, or other methods? Would you say never, occasionally or regularly?
Never 01
Occasionally 02
Regularly 03
Don't know -7
Refuse -9
231: Q26
2013/08/29 15:33
How often are processes changed to fix problems identified through customer complaints? Would you say never, occasionally or regularly?
Never 01
Occasionally 02
Regularly 03
Don't know -7
Refuse -9
232: Q27A
2013/10/24 13:56
Next I am going to ask about any new services and methods that this business might have introduced in the last 3 years. In the last 3 years did this business produce any new or significantly improved goods (or products)?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
233: Q27B
2013/10/24 13:57
(New services and methods that this business might have introduced in the last 3 years.) In the past 3 years, did this business provide any new or significantly improved services?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
234: Q27C
2013/10/24 14:01
(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved methods of manufacturing or producing goods or services?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
235: Q27D
2013/10/24 14:01
(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved logistics, delivery, or distribution methods for your inputs, goods, or services?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
236: Q27E
2013/10/24 14:01
(New services and methods that this business might have introduced in the last 3 years.) New or significantly improved support activities for your processes?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
237: Q27F
2013/10/24 14:02
(New services and methods that this business might have introduced in the last 3 years.) The last one is New or significant improvements in your marketing methods?
Yes 01
No 02
Don't know -7
Not applicable -8
Refuse -9
238: Q28A
2013/10/03 15:53
In the past 3 years, did this business have any improvement or innovation activities that were abandoned?
Yes 01
No 02
Don't know -7
Refuse -9
239: Q28B
2013/10/03 15:53
In the past 3 years, did this business have any improvement or innovation activities that were incomplete?
Yes 01
No 02
Don't know -7
Refuse -9
240: Q29SK
2013/08/29 15:33
(Programmer; if all of the Q27A through Q27F are no, dk, rf AND Q28a=2,D,R and Q28b=2,D,R, ask go to Q29A else go to Q30A)
=> Q30A
else => Q29A
if Q27A=01 OR Q27B=01 OR Q27C=01 OR Q27D=01 OR Q27E=01 OR Q27F=01 OR Q28A=01 OR Q28B=01
241: Q29A
2013/10/24 14:03
Please tell us why improvement or innovation activities have not been necessary or possible for this business?
Enter response 01 O => Q35A
Don't know -7 => Q35A
Not applicable -8 => Q35A
Refuse -9 => Q35A
242: Q30A
2013/10/03 16:41
Now I am going to read a list of improvements you may have made to any new or significantly improved GOODS OR SERVICES sold by this business. In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with improved performance?
Yes 01
No 02
Don't know -7
Refuse -9
243: Q30B
2013/08/29 15:33
In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that were more user-friendly?
Yes 01
No 02
Don't know -7
Refuse -9
244: Q30C
2013/08/29 15:33
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES that) Reduced costs?
Yes 01
No 02
Don't know -7
Refuse -9
245: Q30D
2013/08/29 15:33
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) New features?
Yes 01
No 02
Don't know -7
Refuse -9
246: Q30E
2013/10/24 14:04
(In 2012, did this business sell any new or significantly improved GOODS OR SERVICES with) The last one is New service capabilities?
Yes 01
No 02
Don't know -7
Refuse -9
247: Q31
2013/11/15 13:13
In the past 3 years, did this business start selling any new or significantly improved goods or services BEFORE your competitors in at least one of your markets? (Please include all products even if it was available in another market.)
Yes 01
No 02
Uncertain 03
Refuse -9
248: Q32
2013/10/03 11:04
In 2012, what percent of this business's SALES came from new or significantly improved GOODS OR SERVICES?
$R.2 0.00 100.00
Don't know -7
Refuse -9
249: Q33A
2013/10/24 14:05
In the past 3 years, did this business engage in any of the following innovation-related activities? The first one is In-house research and development, to increase knowledge or devise innovations?
Yes 01
No 02
Don't know -7
Refuse -9
250: Q33B
2013/10/24 14:06
(Did this business engage in any of the following innovation-related activities?) The next one is In the past 3 years did this business purchase research and development from research organizations or other branches of this business?
Yes 01
No 02
Don't know -7
Refuse -9
251: Q33C
2013/10/24 14:10
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Conduct in-house design activities to improve aesthetics of product or a product's packaging?
Yes 01
No 02
Don't know -7
Refuse -9
252: Q33D
2013/10/24 14:11
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase design services?
Yes 01
No 02
Don't know -7
Refuse -9
253: Q33E
2013/10/24 14:12
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase machinery, equipment, computers, or software to implement innovations?
Yes 01
No 02
Don't know -7
Refuse -9
254: Q33F
2013/10/24 14:12
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase or license patents or inventions to implement innovations?
Yes 01
No 02
Don't know -7
Refuse -9
255: Q33G
2013/10/24 14:12
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Purchase knowledge or expertise to implement innovations?
Yes 01
No 02
Don't know -7
Refuse -9
256: Q33H
2013/10/24 14:13
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Plan, engineer, design, or conduct other development work to implement innovations?
Yes 01
No 02
Don't know -7
Refuse -9
257: Q33I
2013/10/24 14:13
(In the past 3 years, did this business engage in any of the following innovation-related activities?) (The next one is) Train staff to develop or introduce innovations?
Yes 01
No 02
Don't know -7
Refuse -9
258: Q33J
2013/10/24 14:14
(In the past 3 years, did this business engage in any of the following innovation-related activities?) The last one is Market research, advertising, or other marketing activities linked to implementing innovations?
Yes 01
No 02
Don't know -7
Refuse -9
259: Q34A
2013/10/24 14:18
In the current environment, if excess cash were available, how likely would this business use these funds to provide additional training of workers? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -7
Refuse -9
260: Q34B
2013/10/24 14:23
(In the current environment, if excess cash were available,) How likely would this business use these funds to repay debt? Would you say not at all likely, probably, or most definitely?
Not at all likely 01
Probably 02
Most definitely 03
Don't know -7
Refuse -9
261: Q34C
2013/10/24 14:26
(In the current environment, if excess cash were available,) (How likely would this business use these funds to) Provide a reserve or cushion? (Would you say not at all likely, probably, or most definitely?)
Not at all likely 01
Probably 02
Most definitely 03
Don't know -7
Refuse -9
262: Q34D
2013/10/24 14:26
(In the current environment, if excess cash were available,) (How likely would this business use these funds to) Fund additional innovation projects? (Would you say not at all likely, probably, or most definitely?)
Not at all likely 01
Probably 02
Most definitely 03
Don't know -7
Refuse -9
263: Q34E
2013/10/24 14:27
(In the current environment, if excess cash were available,) (How likely would this business use these funds to) The last one is Fund additional investment projects such as replacing old equipment or for expansion? (Would you say not at all likely, probably, or most definitely?)
Not at all likely 01
Probably 02
Most definitely 03
Don't know -7
Refuse -9
264: Q35A
2013/08/29 15:33
Please tell me if this business produces products or provides services in any of the following five green sectors. Does this business produce renewable energy?
Yes 01
No 02
Don't know -7
Refuse -9
265: Q35B
2013/10/07 12:02
(Please tell me if this business produces products or provides services in any of the following five green sectors.) Does this business increase energy efficiency?
Yes 01
No 02
Don't know -7
Refuse -9
266: Q35C
2013/10/07 12:02
(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) Conserve natural resources?
Yes 01
No 02
Don't know -7
Refuse -9
267: Q35D
2013/10/07 12:02
(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) Prevent, reduce or clean up pollution?
Yes 01
No 02
Don't know -7
Refuse -9
268: Q35E
2013/10/24 14:28
(Please tell me if this business produces products or provides services in any of the following five green sectors.) (Does this business) The last one is Produce clean transportation fuels?
Yes 01
No 02
Don't know -7
Refuse -9
269: Q36
2013/10/03 15:59
In the past 3 years, did this business participate in any patent applications?
Yes 01
No 02 => Q37A
Don't know -7 => Q37A
Refuse -9 => Q37A
270: Q36A
2013/10/03 15:59
In the past 3 years, how many patent applications did this business participate in?
$E 1 99
Don't know -7
Refuse -9
271: Q36B
2013/10/24 14:28
In the past 3 years, how many patents were awarded?
$E 0 99
Don't know -7
Refuse -9
272: Q37A
2013/10/03 16:01
In the past 3 years, did this business register an industrial design?
Yes 01
No 02
Don't know -7
Refuse -9
273: Q37B
2013/10/07 15:42
In the past 3 years, did this business Register a trademark?
Yes 01
No 02
Don't know -7
Refuse -9
274: Q37C
2013/10/03 16:01
(In the past 3 years, did this business) Produce materials eligible for copyright?
Yes 01
No 02
Don't know -7
Refuse -9
275: Q37D
2013/10/24 14:31
(In the past 3 years, did this business) The last one is Use trade secret protections? font color="#0000FF" (DEF: "Trade secret protections such as non-disclosure agreements, or non-compete clauses, or sought remedies for misappropriation")/font
Yes 01
No 02
Don't know -7
Refuse -9
276: Q38
2013/10/07 13:53
During the economic recession period of 2008 and 2009, to what extent did this business commit resources to innovate? Would you say this business increased resources for innovation activities, there was no change in innovation resources, or was there a delay or decrease in resources for innovation?
Increase resources for innovation activities 01
There was no change in innovation resources 02
Decrease resources for innovation 03
Not applicable, e.g. not in business at that time 04
Don't know -7
Refuse -9
277: Q39
2013/10/07 13:54
Compared to 2012, in this current year (2013) would you say resources for innovations at this business have been increased, kept the same or decreased?
Increased 01
Kept the same 02
Decreased 03
Don't know -7
Refuse -9
278: Q40A
2013/10/03 16:04
In the past 3 years, has this business increased the variety of goods or services it has offered?
Yes 01
No 02
Don't know -7
Refuse -9
279: Q40B
2013/10/03 16:05
In the past 3 years, has this business increased their market share or entered new markets?
Yes 01
No 02
Don't know -7
Refuse -9
280: Q40C
2013/10/03 16:05
(In the past 3 years, has this business) Begun exporting goods or services?
Yes 01
No 02
Don't know -7
Refuse -9
281: Q40D
2013/10/03 16:05
(In the past 3 years, has this business) Reduced time to respond to customer needs?
Yes 01
No 02
Don't know -7
Refuse -9
282: Q40E
2013/10/03 16:06
(In the past 3 years, has this business) Improved flexibility of production or service provision?
Yes 01
No 02
Don't know -7
Refuse -9
283: Q40F
2013/10/03 16:06
(In the past 3 years, has this business) Increased capacity of production or service provision?
Yes 01
No 02
Don't know -7
Refuse -9
284: Q40G
2013/10/03 16:06
(In the past 3 years, has this business) Reduced labor costs per unit output?
Yes 01
No 02
Don't know -7
Refuse -9
285: Q40H
2013/10/03 16:07
(In the past 3 years, has this business) Reduced materials and energy required per unit output?
Yes 01
No 02
Don't know -7
Refuse -9
286: Q40I
2013/10/03 16:07
(In the past 3 years, has this business) Improved worker satisfaction or reduced worker turnover?
Yes 01
No 02
Don't know -7
Refuse -9
287: Q41A
2013/10/24 16:56
Next we would like to ask about factors related to this business's location. For each one please tell us whether it is not a problem, a minor problem, or a major problem for this business's ability to compete. The first one is Zoning or development regulations. Is this not a problem, a minor problem, or a major problem for this business?
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
288: Q41B
2013/10/24 14:33
(Factors related to this business's location.) The next one is Vitality of the local economy. Is this not a problem, a minor problem, or a major problem for this business?
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
289: Q41C
2013/10/24 14:34
(Factors related to this business's location.) (The next one is) Access to financial, legal, and other business services. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
290: Q41D
2013/10/24 14:34
(Factors related to this business's location.) (The next one is) Access to equipment and software suppliers. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
291: Q41E
2013/10/24 14:34
(Factors related to this business's location.) (The next one is) Access to training courses. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
292: Q41F
2013/10/24 14:34
(Factors related to this business's location.) (The next one is) Access to transportation or freight forwarding facilities and services. (Is this not a problem, a minor problem, or a major problemfor this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
293: Q41G
2013/10/24 14:35
(Factors related to this business's location.) (The next one is) Availability of broadband or high speed internet. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
294: Q41H
2013/10/24 14:35
(Factors related to this business's location.) (The next one is) Local availability of mobile or cellular service. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
295: Q41I
2013/10/24 14:36
(Factors related to this business's location.) (The next one is) Local roads and bridges. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
296: Q41J
2013/10/24 14:36
(Factors related to this business's location.) (The next one is) Cost of facilities and land. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
297: Q41K
2013/10/24 14:36
(Factors related to this business's location.) (The next one is) Attractiveness of the area to managers and professionals. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
298: Q41L
2013/10/24 14:36
(Factors related to this business's location.) (The next one is) Quality of primary and secondary schools. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
299: Q41M
2013/10/24 14:37
(Factors related to this business's location.) (The next one is) Environmental regulations. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
300: Q41N
2013/10/24 14:37
(Factors related to this business's location.) The last one is State and local tax rates. (Is this not a problem, a minor problem, or a major problem for this business?)
Not a problem 01
A minor problem 02
A major problem 03
Don't know -7
Refuse -9
301: Q42A1
2013/10/24 14:38
Please tell me how involved in promoting business are the following institutions in your community. The first one is Development effort by the local government at the village, town, or city level. Is it not at all active or not present, somewhat active, or very active within your community?
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
302: Q42A2
2013/10/24 14:39
The next one is Development effort by the local government at the county level. Is it not at all active or not present, somewhat active, or very active within your community?
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
303: Q42A3
2013/08/29 15:33
(The next one is development effort by the local government at the) Regional or multi-county level. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
304: Q42B
2013/10/24 14:43
(Business promotion by institutions in your community.) (The next one is) Business promotion by business associations (such as the Chamber of Commerce). (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
305: Q42C
2013/10/24 14:44
(Business promotion by institutions in your community.) (The next one is) College, university, or extension support for local business. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
306: Q42D
2013/10/24 14:44
(Business promotion by institutions in your community.) (The next one is) Community foundations or nonprofit organizations. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
307: Q42E
2013/10/24 14:45
(Business promotion by institutions in your community.) (The next one is) Local investors. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
308: Q42F
2013/10/24 14:45
(Business promotion by institutions in your community.) The last one is Banks. (Is it not at all active or not present, somewhat active, or very active within your community?)
Not at all active or not present 01
Somewhat active 02
Very active 03
Don't know -7
Refuse -9
309: Q42AA
2013/10/24 14:46
How much civic leadership does THIS business provide in your community. Is it none, some, or a lot?
None 01
Some 02
A lot 03
Don't know -7
Refuse -9
310: Q43
2013/08/29 15:33
Do you have a good understanding of the decisions that led to the founding of this business?
Yes 01
No 02 => Q44A
Don't know -7 => Q44A
Refuse -9 => Q44A
311: Q43A
2013/10/07 14:26
Was this business originally founded around a new or customized product or service that was created by one of the founders of this business?
Yes 01
No 02 => Q44A
Don't know -7 => Q44A
Refuse -9 => Q44A
312: Q43B
2013/08/29 15:33
Thinking about this new or customized product or service, why was it originally developed? Was it because one of the founders created it for personal use, one of the founders created it for use at a previous job or business, or one of the founders identified a business opportunity?
One of the founders created it for personal use 01
One of the founders created it for use at a previous job or business 02
One of the founders identified a business opportunity 03
Don't know -7
Refuse -9
313: Q44A
2013/10/24 14:47
The final section of the survey is to assess which types of government-sponsored programs are the most helpful to businesses. In the past 3 years, has this business used direct loans from a government agency (such as a USDA B&I Direct Loan)?
Yes 01
No 02 => Q44B
Don't know -7 => Q44B
Refuse -9 => Q44B
314: Q44A1
2013/10/24 14:48
How important were direct loans from government agencies (such as a USDA B&I Direct Loan)? Was this program not important, somewhat important, or very important?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
315: Q44B
2013/10/24 14:50
(Assess which types of government-sponsored programs are the most helpful to businesses.) The next one is In the past 3 years, has this business used government insurance or guarantee for loans (such as SBA 7(a) Loan Program)?
Yes 01
No 02 => Q44C
Don't know -7 => Q44C
Refuse -9 => Q44C
316: Q44B1
2013/10/24 14:51
How important were government insurance or guarantee for loans (such as SBA 7(a) Loan Program)? Was this program not important, somewhat important, or very important?
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
317: Q44C
2013/10/24 14:51
(Assess which types of government-sponsored programs are the most helpful to businesses.) (The next one is) In the past 3 years, has this business used revolving loan funds run by a nonprofit or government organization?
Yes 01
No 02 => Q44D
Don't know -7 => Q44D
Refuse -9 => Q44D
318: Q44C1
2013/10/24 14:52
How important were revolving loan funds run by a nonprofit or government organization? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
319: Q44D
2013/10/24 14:53
(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts?
Yes 01
No 02 => Q44E
Don't know -7 => Q44E
Refuse -9 => Q44E
320: Q44D1
2013/10/24 14:55
How important were tax incentives by state or local government, including enterprise zones, urban revitalization areas, or Tax Increment Financing Districts? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
321: Q44E
2013/10/24 14:56
(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-assisted industrial parks or business incubators?
Yes 01
No 02 => Q44F
Don't know -7 => Q44F
Refuse -9 => Q44F
322: Q44E1
2013/10/24 14:56
How important were government-assisted industrial parks or business incubators? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
323: Q44F
2013/10/24 14:57
(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-funded technology assistance programs?
Yes 01
No 02 => Q44G
Don't know -7 => Q44G
Refuse -9 => Q44G
324: Q44F1
2013/10/24 14:57
How important were government-funded technology assistance programs? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
325: Q44G
2013/10/24 14:57
(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) (The next one is) Has this business used government-assisted worker-training programs?
Yes 01
No 02 => Q44H
Don't know -7 => Q44H
Refuse -9 => Q44H
326: Q44G1
2013/10/24 14:57
How important were government-assisted worker-training programs? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
327: Q44H
2013/10/24 17:00
(Assess which types of government-sponsored programs are the most helpful to businesses.) (In the past 3 years,) The last one is Has this business used National Innovation Marketplace?
Yes 01
No 02 => Q45
Don't know -7 => Q45
Refuse -9 => Q45
328: Q44H1
2013/10/24 14:58
How important was the National Innovation Marketplace? (Was this program not important, somewhat important, or very important?)
Not important 01
Somewhat important 02
Very important 03
Don't know -7
Refuse -9
329: Q45
2013/10/03 16:12
Did this business try to borrow money for any purpose in the past 3 years?
Yes 01
No 02 => Q47
Don't know -7 => Q47
Refuse -9 => Q47
330: Q45A
2013/10/03 16:17
Did this business try to borrow money for any purpose in the past 3 years from a commercial bank?
Yes 01
No 02 => Q45B
Don't know -7 => Q45B
Refuse -9 => Q45B
331: Q45A1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from the commercial bank?
All 01
Some 02
None 03
Don't know -7
Refuse -9
332: Q45B
2013/10/24 14:59
The next one is Did this business try to borrow money for any purpose in the past 3 years from a savings and loan or credit union?
Yes 01
No 02 => Q45C
Don't know -7 => Q45C
Refuse -9 => Q45C
333: Q45B1
2013/11/15 13:15
Did this business receive all, some, or none of the funding applied for from the savings and loan or credit union?
All 01
Some 02
None 03
Don't know -7
Refuse -9
334: Q45C
2013/10/24 15:00
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Finance or leasing company?
Yes 01
No 02 => Q45D
Don't know -7 => Q45D
Refuse -9 => Q45D
335: Q45C1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from the finance or leasing company?
All 01
Some 02
None 03
Don't know -7
Refuse -9
336: Q45D
2013/10/24 15:00
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Insurance or mortgage company?
Yes 01
No 02 => Q45E
Don't know -7 => Q45E
Refuse -9 => Q45E
337: Q45D1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from the insurance or mortgage company?
All 01
Some 02
None 03
Don't know -7
Refuse -9
338: Q45E
2013/10/24 15:01
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Family or friends?
Yes 01
No 02 => Q45F
Don't know -7 => Q45F
Refuse -9 => Q45F
339: Q45E1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from family or friends?
All 01
Some 02
None 03
Don't know -7
Refuse -9
340: Q45F
2013/10/24 15:01
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Federal, state, or local government?
Yes 01
No 02 => Q45G
Don't know -7 => Q45G
Refuse -9 => Q45G
341: Q45F1
2013/10/07 14:38
Did this business receive all, some, or none of the funding applied for from a federal, state, or local government?
All 01
Some 02
None 03
Don't know -7
Refuse -9
342: Q45G
2013/10/24 15:01
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Credit or advance from a customer?
Yes 01
No 02 => Q45H
Don't know -7 => Q45H
Refuse -9 => Q45H
343: Q45G1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from a credit or advance from a customer?
All 01
Some 02
None 03
Don't know -7
Refuse -9
344: Q45H
2013/10/24 15:02
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Angel capital funding?
Yes 01
No 02 => Q45I
Don't know -7 => Q45I
Refuse -9 => Q45I
345: Q45H1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from angel capital funding?
All 01
Some 02
None 03
Don't know -7
Refuse -9
346: Q45I
2013/10/24 15:02
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Venture capital funding?
Yes 01
No 02 => Q45J
Don't know -7 => Q45J
Refuse -9 => Q45J
347: Q45I1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from venture capital funding?
All 01
Some 02
None 03
Don't know -7
Refuse -9
348: Q45J
2013/10/24 15:03
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Personal sources of funds, other than personal credit cards?
Yes 01
No 02 => Q45K
Don't know -7 => Q45K
Refuse -9 => Q45K
349: Q45J1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from personal sources of funds, other than personal credit cards?
All 01
Some 02
None 03
Don't know -7
Refuse -9
350: Q45K
2013/10/24 15:03
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Personal home equity loan?
Yes 01
No 02 => Q45L
Don't know -7 => Q45L
Refuse -9 => Q45L
351: Q45K1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from a personal home equity loan?
All 01
Some 02
None 03
Don't know -7
Refuse -9
352: Q45L
2013/10/24 15:04
(Did this business try to borrow money from this source for any purpose in the past 3 years?) (The next one is) Other personal loan?
Yes 01
No 02 => Q45M
Don't know -7 => Q45M
Refuse -9 => Q45M
353: Q45L1
2013/08/29 15:33
Did this business receive all, some, or none of the funding applied for from some other personal loan?
All 01
Some 02
None 03
Don't know -7
Refuse -9
354: Q45M
2013/10/24 15:04
(Did this business try to borrow money from this source for any purpose in the past 3 years?) The last one is Personal credit card?
Yes 01
No 02
Don't know -7
Refuse -9
355: Q46A
2013/10/24 15:06
How were the funds that this business borrowed or wanted to borrow to be used? The first one is Were they for cash flow or operating costs?
Yes 01
No 02
Don't know -7
Refuse -9
356: Q46B
2013/10/24 15:06
(How were the funds this business borrowed or attempted to borrow to be used?) The next one is Were they for real estate or structures?
Yes 01
No 02
Don't know -7
Refuse -9
357: Q46C
2013/10/24 15:07
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for replacement of old industrial plant location, equipment, or vehicles?
Yes 01
No 02
Don't know -7
Refuse -9
358: Q46D
2013/10/24 15:07
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for investment in additional plant, equipment, or vehicles?
Yes 01
No 02
Don't know -7
Refuse -9
359: Q46E
2013/10/24 15:07
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for repayment of debt?
Yes 01
No 02
Don't know -7
Refuse -9
360: Q46F
2013/10/24 15:07
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for a reserve or cushion?
Yes 01
No 02
Don't know -7
Refuse -9
361: Q46G
2013/10/24 15:08
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for inventory?
Yes 01
No 02
Don't know -7
Refuse -9
362: Q46H
2013/10/24 17:05
(How were the funds this business borrowed or attempted to borrow to be used?) (The next one is) Were they for funding innovation projects?
Yes 01
No 02
Don't know -7
Refuse -9
363: Q46I
2013/10/24 17:05
(How were the funds this business borrowed or attempted to borrow to be used?) The last one is Were they for investment in intangible assets such, as branding, training, or design?
Yes 01
No 02
Don't know -7
Refuse -9
364: Q47
2013/10/03 16:30
In the past 3 years, were business profits (retained earnings) used to finance this business?
Yes 01
No 02 => Q48
Don't know -7 => Q48
Refuse -9 => Q48
365: Q47A
2013/08/29 15:33
Compared with borrowed funds, how important were business profits for funding investment? Would you say more important, less important or equally important?
More important 01
Less important 02
Equally important 03
Don't know -7
Not applicable -8
Refuse -9
366: Q48
2013/10/03 16:33
Which of the following best describes your current position? Mid level manager, senior manager, executive or owner, or other?
Mid level manager 01
Senior manager 02
Executive or owner 03
Other (Please describe) 04 O
Don't know -7
Refuse -9
367: Q49
2013/08/29 15:33
Which best describes your familiarity with how innovation is carried out in this business? Would you say you are not familiar, slightly familiar, moderately familiar, strongly familiar, or completely familiar?
Not familiar 01
Slightly familiar 02
Moderately familiar 03
Strongly familiar 04
Completely familiar 05
Don't know -7
Refuse -9
368: Q50
2013/10/07 15:55
(What is your gender?) font color="#0000FF" (IWR: Only ask if necessary.)/font
Male 01
Female 02
Refuse -9
369: Q51
2013/10/07 20:12
How many years have you worked at this business?
$R.1 0.0 99.9
Don't know -7
Refuse -9
370: THX
2013/10/07 14:51
That is my last question. Thank you so much for taking the time to talk with me today. If you have any additional comments about this survey or innovation in general I can note them now.
Yes, comments 1 O
No comments 2
| File Type | application/msword |
| Author | Yi-Jen Wang |
| Last Modified By | %USERID% |
| File Modified | 2013-11-22 |
| File Created | 2013-11-22 |