CMS-10147 - Supporting Statement A [rev 8-29-2014 by OSORA PRA]

CMS-10147 - Supporting Statement A [rev 8-29-2014 by OSORA PRA].docx

Standardized Pharmacy Notice: Your Prescription Cannot be Filled (f/k/a Medicare Prescription Drug Coverage and Your Rights)

OMB: 0938-0975

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Supporting Statement Part A

Medicare Prescription Drug Coverage and Your Rights

(CMS-10147/OMB 0938-0975)


Background


This is a request for approval of revised burden estimates to a currently approved collection under 42 CFR §423.562(a)(3). The revised burden estimates are based on calendar year (CY) 2013 prescription drug event data. No changes to the notice or accompanying instructions are being made. Section 423.562(a)(3) and an associated regulatory provision at § 423.128(b)(7)(iii) require Part D plan sponsors’ network pharmacies to provide Part D enrollees with a printed copy of this standardized notice if an enrollee’s prescription cannot be filled.


A. Justification


  1. Need and Legal Basis


The purpose of this notice is to provide enrollees with information about how to contact their Part D plans to request a coverage determination, including a request for an exception to the Part D plans formulary. The notice reminds enrollees about certain rights and protections related to their Medicare prescription drug benefits, including the right to receive a written explanation from the drug plan about why a prescription drug is not covered. Through delivery of this standardized notice, a Part D plan sponsors network pharmacies are in the best position to inform enrollees at point of sale about how to contact their Part D plan if the prescription cannot be filled.


Statutory/Regulatory Basis


§ 1860D-4(g)(1) – A Part D plan sponsor shall provide coverage determination and redetermination procedures with respect to covered prescription drug benefits offered by the plan.


§ 423.562(a)(3) –A Part D plan sponsor must arrange with its network pharmacies to distribute notices instructing enrollees to contact their plans to obtain a coverage determination or request an exception if they disagree with the information provided by the pharmacist.


§ 423.128(b)(7)(iii)–Network pharmacies must provide a printed notice at the point-of-sale to an enrollee explaining how the enrollee can contact the plan and request a coverage determination.


2. Information Users


Medicare beneficiaries who are enrolled in a Part D plan will be informed of their right to request a coverage determination (including an exception) and will be better able to access their Medicare prescription drug benefits.


3. Use of Information Technology


Part D plans and their network pharmacies are free to take advantage of any information technology they find appropriate for their business operations in order to meet this requirement.


*To comply with the Government Paperwork Elimination Act (GPEA), you must also include the following information in this section:

Is this collection currently available for completion electronically? No.

Does this collection require a signature from the respondent(s)? No.

If CMS had the capability of accepting electronic signature(s), could this collection be made available electronically? Not applicable. No signature required.

If this collection isn’t currently electronic but will be made electronic in the future, please give a date (month & year) as to when this will be available electronically and explain why it can’t be done sooner. Not applicable.

If this collection cannot be made electronic or if it isn’t cost beneficial to make it electronic, please explain. This written notice must be given to a Part D plan enrollee if the enrollee’s prescription cannot be filled under the Medicare Part D benefit and the rejection cannot be resolved at point of sale. Electronic distribution of the written notice via e-mail is not prohibited if the pharmacy has the capability to transmit the written notice electronically and the enrollee has indicated a preference for receiving it electronically.


4. Duplication of Efforts


This information collection is not duplicative of another collection.


5. Small Businesses


There is no significant impact on small businesses. The notice requirement is fulfilled by the pharmacy providing the enrollee with the notice.


6. Less Frequent Collection


There are no opportunities for less frequent collection. Failure to provide the enrollee with a

copy of the notice at the pharmacy if the prescription can’t be filled may result in enrollees being

uninformed of important due process rights. The pharmacist can’t issue a coverage

determination on behalf of the plan.


7. Special Circumstances


Not applicable. A copy of this notice is provided to a Part D enrollee if the prescription cannot be filled under the Medicare Part D benefit.


8. Federal Register/Outside Consultation


The 60-day Federal Register published on June 13, 2014 (79 FR 33927). While comments were received, no changes have been made in response to those comments. The comments and our response have been added to this package.


9. Payments/Gifts to Respondents


Neither Part D plans nor pharmacies will receive any payment or gifts related to issuance of this notice.


10. Confidentiality


No assurances for confidentiality are necessary as data are not being collected.


11. Sensitive Questions


No questions of a sensitive nature will be asked.


12. Burden Estimates (Hours & Wages)


We estimate that the paperwork burden associated with the requirement to distribute the standardized pharmacy notice entitled Medicare Prescription Drug Coverage and Your Rights is one minute per enrollee. Assuming that the staff person distributing the

notice will most likely be a pharmacy technician, our estimates use the mean hourly wage of $14.83 for a pharmacy technician, based on the Bureau of Labor Statistics 2013 National Occupational Employment & Wage Estimates.


Based on CY 2013 prescription drug event (PDE) data, we estimate the annual number of transactions (filled prescriptions) to be 1,140,000,000. We estimate that approximately 10% (or 114,000,000) of these transactions do not get automatically processed and require some type of action at point of sale in an attempt to remedy the rejection. For example, a keying or data entry error may need to be corrected in order to process the transaction or the pharmacy may need to contact the plan to obtain an override of a systems edit. We estimate that these types of issues can be resolved at the point of sale for about two-thirds of the 114,000,000 rejected claims and that for one-third (or 37,620,000) of the rejected claims, the pharmacy will not be able to fill the prescription under the Part D benefit and will be required to provide the enrollee with the standardized pharmacy notice. Again, assuming an average time per response of one minute (0.01666 hour), we estimate the total annual hourly burden to be 626,749 hours (0.01666 multiplied by 37,620,000 notices) or 11 hours per respondent/pharmacy (626,749 hours divided by 56,000 respondents). Applying the aforementioned hourly rate of $14.83 per hour, this results in an estimated annual cost burden of $9,294,688 (626,749 hours multiplied by $14.83) or $166.00 per respondent/pharmacy ($9,294,688 divided by 56,000 respondents).


13. Capital Costs


There are no capital costs.


14. Cost to Federal Government


There are no direct costs to the Federal government for the distribution of the notice by Part D

plans’ network pharmacies.


15. Changes to Burden


The annual hourly burden associated with this collection is estimated to be 626,749 hours. The annual hourly burden in the 2011 PRA submission for this collection was 617,876 hours. The increase in the burden hours from the previous PRA submission is due to an adjustment in the agencys estimate of the number of standardized pharmacy notices that are likely to be distributed based on CY 2013 prescription drug event data.


16. Publication/Tabulation Dates


CMS does not intend to publish data related to the notices.


17. Expiration Date


Display of the notice expiration date is acceptable.


18. Certification Statement


Not applicable.


B. Collection of Information Employing Statistical Methods


This collection does not employ statistical methods.


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