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pdfDRAFT AS OF September 9, 2014
FR 3063a
OMB No. 7100-0343
Approval expires December 31, 20142017
GOVERNMENT-ADMINISTERED,
GENERAL-USE PREPAID CARD SURVEY
Issuer Survey
Survey Period:
Calendar Year 20132014
1
General Instructions
About this Survey
The information requested is required by law [15 U.S.C. 1693o-2] to support an annual report to the
Congress on the prevalence of the use of general-use prepaid cards in federal, state, or local
government-administered payment programs, and the interchange fees and cardholder fees charged with
respect to the use of such general-use prepaid cards.
Your Participation
To achieve the most reliable results, it is important that you respond completely and accurately. Please
leave no survey item blank.
The online survey system contains links to two questionnaires, one for federal programs and a second for
state/local programs. Respond to each questionnaire once by aggregating all programs falling under each
respective jurisdiction. For the purposes of this survey, a program’s jurisdiction is determined by the
government agency that administers the program. For example, a program is considered state/local if it is
administered by a state government agency even if the program is federally funded. Where applicable,
this paper version of the survey highlights the differences between the federal and state/local
questionnaires.
The survey should be completed for each government-administered payment program individually for
which you are the issuer. Sections I through IX should be repeated as many times as needed to provide
the requested data on each government-administered payment program.
There are three possible ways to answer a numerical survey question:
Enter a Value: The actual numeric value of the data element.
Enter a Zero: When the calculated value equals zero. Please do not enter a non-numeric
value, e.g. “NA” or “NR,” when the value equals zero.
Enter “NR” (Not Reported): If your institution engages in the activity of the type being
measured but you are unable to report a figure that reflects that activity.
Please do not enter “NA.”
If for any reason you cannot provide complete data or you have questions please contact
Aaron Rosenbaum Therese Ngo Bikoi at 202-452-3885202-785-6008 or e-mail
[email protected] for assistance.
The survey will be made available online at https://www.federalreserve.gov/debitcardsurveys.
Please complete the survey by April 15, 20142015.
Response Confidentiality and Burden
The Federal Reserve Board regards the majority of individual organization information provided by each
respondent as confidential (5 U.S.C. § 552(b)(4)). The Board, however, may publish aggregate or
summary information in a way that does not reveal your individual organization’s confidential information.
If it should be determined subsequently that any information collected on this form must be released, the
respondents will be notified.
Public reporting burden for this collection of information is estimated to be 50 25 hours per response,
including the time to gather data in the required form and to review instructions and complete the
information collection. Send comments regarding this burden estimate or any other aspect of this
2
collection of information, including suggestions for reducing the burden, to Secretary, Board of Governors
of the Federal Reserve System, 20th and C Streets, N.W., Washington, D.C. 20551 or via email to
[email protected]; and to the Office of Management and Budget, Paperwork Reduction Project
(7100-0343), Washington, D.C. 20503. The Federal Reserve may not conduct or sponsor, and an
organization (or a person) is not required to respond to, a collection of information unless it displays a
currently valid OMB control number.
3
Section I:
Program Information
Enter totals related to government-administered, general-use prepaid cards (linked to U.S.-domiciled
accounts) for which your institution was the issuer during calendar year 2014. Note clearly in Section I the
name of each government-administered payment program included in your response, check all boxes that
apply throughout the survey, and provide explanatory descriptions where appropriate.
Include:
All general-use prepaid cards (linked to U.S.-domiciled accounts) issued under programs
administered by a federal, state, or local government agency, except for the Supplemental Nutrition
Assistance Program (SNAP). The Board will collect cumulative data for the SNAP program directly
from the Department of Agriculture’s Food and Nutrition Service. Examples of general-use prepaid
cards issued under programs administered by a government agency include, but are not limited to,
cards issued under federal benefit programs (such as Social Security (Old-Age, Survivors, and
Disability Insurance), Supplemental Security Income (SSI), and Veterans Affairs programs), electronic
benefit transfer programs (such as Temporary Assistance to Needy Families (TANF)), payroll programs,
unemployment insurance programs, child support programs, reimbursement programs, disaster relief
programs, and petty cash programs.
Number
1. Number of government-administered payment programs covered
in this response.
Number of programs by category
Number
2. Allocate “1. Number of government-administered payment
program(s) covered in this response” between the following categories
F - Category will appear only in the federal version of the questionnaire
SL - Category will appear only in the state/local version of the questionnaire
B - Category will appear in both questionnaires
Q2 components should sum to Q1
2a.
Social Security (OASDI) F
2b.
Supplemental Security Income (SSI) F
2c.
Veterans F
2d.
Unemployment SL
2e.
Child Support SL (do not include child care benefit programs)
2f.
TANF SL
2g.
Section 8 Housing SL
2h.
Payroll B
2i.
Tax Refund B
2j.
Prisons/Corrections
2k.
Other government program types B
B
4
1:
2l: List other types of government programs included in 2k
2m: Comments
3. Government-administered payment programs covered in this response
Name of sponsoring government agency
Government agency administering the general-use
prepaid card program
Name of program
5
Section I:
Government-Administered, General-Use
Prepaid Card Program Information
Please enter totals only for transactions related to government-administered, general-use prepaid cards
linked to U.S.-domiciled accounts involving a merchant located in the United States during calendar year
(CY) 2013.
Repeat the survey as many times as needed to provide totals for each government-administered payment
program individually for which you are the general-use prepaid card issuer. Unless otherwise noted, totals
should be reported on a program basis. If you are unable to disaggregate values for a group of programs,
note clearly in Section I the name of each program included in your aggregate response, check all boxes that
apply throughout the survey, and provide explanatory descriptions where appropriate to fully answer all
questions for each program included in that response.
Include:
All general-use prepaid cards issued under programs administered by a federal, state, or local
government agency, except for the Supplemental Nutrition Assistance Program (SNAP). The Board will
collect cumulative data for the SNAP program directly from the Food and Nutrition Service under the
United States Department of Agriculture. Examples of general-use prepaid cards issued under
programs administered by a government agency include, but are not limited to, cards issued under
federal benefit programs (such as Social Security Administration, Supplemental Security Income, and
Veterans Administration), electronic benefit transfer programs (such as Temporary Assistance to Needy
Families and the energy assistance programs), payroll programs, child support programs,
reimbursement programs, disaster relief programs, and petty cash programs.
1. Name of government-administered payment program(s) covered in this response
2. Does this response cover a federal or a state/local
program(s)?
For reporting totals for a single program, check only one.
Federal
[ ]
State/Local
[ ]
3. Jurisdiction(s)
Geographic area in which the government-administered, general-use prepaid cards have been issued (e.g.
nationally, specific state(s), county/counties, municipality/municipalities).
4. Sponsoring government agency/agencies
Government agency/agencies administering the general-use prepaid card program(s)
5. Type of government-administered payment program(s)
TANF
[ ]
Unemploymen
t
[ ]
Payroll
[ ]
WIC
6
Child Support
[ ]
Disability
[ ]
[
]
Prisons/
Corrections
[
Veterans
Administr
ation
[ ]
]
Disaster Relief
[ ]
Section 8
Housing
[ ]
Social
Security
[ ]
Energy
Assistance
[ ]
Other
[ ]
Supplemental
Security
Income
[ ]
If other, please specify:
Number
6. Recipients receiving payments on governmentadministered, general-use prepaid cards as of
December 31, 2013
Count each individual, household, or other category only once.
Individual
[ ]
Please specify how recipients are counted:
For reporting totals for a single program, check
only one.
Household
[ ]
If other, please specify:
7
Other
[ ]
Section II:
Government-Administered Payment Cards
Number
1. Government-administered, general-use prepaid
cards outstanding as of December 31, 2013
1a.
Government-administered, general-use prepaid
cards for which cardholders receive benefits or
payments from multiple programs as of
December 31, 2013
List all programs for which 1a. applies:
Government-administered, general-use prepaid
cards by network type
2. Allocate “1. Government-administered, generaluse prepaid cards outstanding as of December 31,
2013” between the following categories:
2a + 2b + 2c = 1
2a.
Government-administered, general-use prepaid
cards that can be used on both dual-message
(signature) and single-message (PIN)
networks as of December 31, 2013
2a.1
Government-administered, general-use
prepaid cards that can be used on two or
more unaffiliated networks as of
December 31, 2013
2b.
Government-administered, general-use prepaid
cards that can be used only on a dual-message
(signature) network as of December 31, 2013
2c.
Government-administered, general-use prepaid
cards that can be used only on a singlemessage (PIN) network as of December 31,
2013
2d: Comments
8
Number
1:
Section III:
Card Funding
Number
1. Government-administered, general-use prepaid
cards outstanding as of December 31, 2014
Net funds loaded
Value ($)
2. Funds Net funds loaded onto government-administered,
general-use prepaid cards in 20132014 (exclude funds that
were voided or returned to government agencies (or other
funding entities))
3. Allocate “2. Net funds loaded onto governmentadministered, general-use prepaid cards in 2014” between
the following categories:
2:
3a - 3b = 2
3a.
Gross funds loaded in 2014
(+)
3b.
Funds that were voided or returned to
government agencies (or other funding entities) in 2014
(-)
3c: Comments
Net funds loaded by source
Value ($)
4. Allocate “2. Net funds loaded onto government-administered,
general-use prepaid cards in 2014” between the following categories:
F - Category will appear only in the federal version of the questionnaire
SL - Category will appear only in the state/local version of the questionnaire
B - Category will appear in both questionnaires
Q4a components and Q4b should sum to Q2.
4a. Net funds loaded pursuant to government-administered
payment programs:
4a.1
Social Security (OASDI) F
4a.2
Supplemental Security Income (SSI) F
4a.3
Veterans F
4a.4
Unemployment SL
4a.5
Child Support SL (do not include child care benefit programs)
9
2:
4a.6
TANF SL
4a.7
Section 8 Housing SL
4a.8
Payroll B
4a.9
Tax Refund B
4a.10 Prisons/Corrections B
4a.11 Other government program types B
4b. Net funds loaded from all other sources
(not pursuant to government programs)
4c: Provide a description of all other sources of funding included in 4b.
4d: Comments
Funds outstanding
Value ($)
25. Funds outstanding on government-administered, generaluse prepaid cards as of December 31, 20132014
6. Average daily value of funds outstanding on
government-administered, general-use prepaid cards in 2014
Compute the average across days only (do not divide by the
number of cards outstanding)
2a: Comments regarding questions 5-6:
10
Section IVIII:ATM Transactions Cash Withdrawals
Number
1. Government-administered, general-use prepaid
cards outstanding as of December 31, 2013 that
can be used to make ATM cash withdrawals
ATM cash withdrawals
Volume
Value ($)
21. Total ATM cash withdrawals in 20132014
2. Allocate “1. Total ATM cash withdrawals in 2014”
between the following categories:
1:
1:
2a + 2b = 1
2a.
ATM cash withdrawals in 2014 at
proprietary (in-network) ATMs
2b.
ATM cash withdrawals in 2014 at
nonproprietary (out-of-network) ATMs
2c: Comments
Dollars ($)
33. Total ATM fees assessed to cardholders for cash
withdrawals in 20132014 by ATM operators at of
nonproprietary (out-of-network) ATMs
3a.
Amount reimbursed to cardholders by the
issuer for ATM fees assessed to cardholders for
cash withdrawals by ATM operators of
nonproprietary (out-of-network) ATMs
Over-the-counter at-bank (teller) cash withdrawals
4. Total over-the-counter at-bank (teller) cash
withdrawals in 2014
11
Volume
Value ($)
5. Allocate “4. Total over-the-counter at-bank
(teller) in 2014” between the following categories:
4:
4:
5a + 5b = 4
5a.
5b.
Over-the-counter at-bank (teller) cash
withdrawals in 2014 at the issuer’s bank
branches
Over-the-counter at-bank cash
withdrawals in 2014 at third-party bank
branches
5c: Comments
Dollars ($)
6. Total over-the-counter at-bank (teller) fees
assessed to cardholders for cash withdrawals in
2014 by third party banks
6a
Amount reimbursed to cardholders by the
issuer for over-the-counter at-bank (teller) fees
assessed to cardholders for cash withdrawals by
third party banks
12
Section IV:
Purchase Transactions
Value ($)
Include cash
back amounts
Volume
1. Settled All settled purchase transactions in
20132014 (excluding pre-authorizations, denials,
adjustments, and returns)
Volume
1a.
Value ($)
Total
amount
Settled purchase transactions that
included cash back in 2014
1a.1 Allocate “Total Amount” between the following
categories:
Total amount = purchase amount + cash back amount
Purchase
amount
Cash back
amount
1b: Comments
Transactions by network type
Volume
2. Allocate “1. Settled purchase transactions in
2013” between the following categories:
1:
Value ($)
1:
2a + 2b = 1
2a.
Dual-message (signature) transactions
2b.
Single-message (PIN) transactions
2c: Comments
Exempt vs. non-exempt transactions
Volume
2. Allocate “1. All settled purchase transactions in
2014” between the following categories:
3a + 3b = 1
2a.
Settled purchase transactions exempt from the
interchange fee standards
2b.
Settled purchase transactions not exempt from
the interchange fee standards
2c: Comments
13
1:
Value ($)
1:
Section VI:
Fees Paid by Issuers
Dollars ($)
1.
Fees paid (by the issuer) on ATM cash
withdrawals to ATM owners/operators in
20132014
2.
Fees paid (by the issuer) on over-thecounter at-bank (teller) cash withdrawals
to other entities in 2013 third party banks in 2014
3.
Other fees paid (by the issuer) on cash
withdrawals in 20132014
Please list the types of other fees paid on cash withdrawals included in 3.:
14
Section VII: Issuer Revenue: Interchange Fees
Interchange fee revenues
Dollars ($)
1. Total interchange fee revenues received on settled
purchase transactions in 20132014 (net of interchange fees
reimbursed to acquirers as a result of chargebacks or returns)
Do not exclude interchange fee revenue ultimately disbursed to a
program manager or other third party.
2. Allocate “1. Total interchange fee revenues received on
settled purchase transactions in 2013” between the following
categories:
1:
2a + 2b = 1
2a.
Interchange fee revenues received on dual-message
(signature) transactions
2b.
Interchange fee revenues received on single- message
(PIN) transactions
2c: Comments
Revenue from exempt vs. non-exempt transactions
2. Allocate “1. Total interchange fee revenue received in 2014”
between the following categories:
2a + 2b = 1
2a.
Interchange fee revenue received on settled purchase
transactions exempt from the interchange fee standards.
2b.
Interchange fee revenue received on settled purchase
transactions not exempt from the interchange fee standards.
2c: Comments
15
Dollars ($)
1:
Section VIII: Issuer Revenue: Cardholder Fees
Number of
times fees
were assessed
Total
Revenue
Dollars ($)
Do not include
instances where
fees were waived or
for some other
reason not assessed
1. All fees assessed to cardholders in 2014
Number of
programs in
which fee is
subject to
governmentimposed
restrictions
Do not exclude cardholder fee revenue ultimately
disbursed to a program manager or other third party.
2. Allocate “1. All fees assessed to
cardholders in 2014” between the following
categories:
1:
1:
2a + 2b + 2c + 2d + 2e + 2f + 2g + 2h + 2i = 1
2a.
Purchase transaction fees
2b.
ATM fees
Do not include ATM fees assessed to
cardholders for cash withdrawals by ATM
operators at nonproprietary ATMs reported in
section III, question 3
2c.
Over-the-counter at-bank (teller)
cash withdrawal fees
Do not include over-the-counter at-bank (teller)
fees assessed to cardholders for cash
withdrawals by third party banks reported in
section III, question 6
2d.
Account servicing fees
2e.
Routine monthly fees
16
Provide a description of government-imposed
restrictions on fees
2f.
Customer service inquiry fees
2g.
Overdraft fees
2h.
Penalty fees
Do not include overdraft fees
2i.
Other fees
2j. List other types of fees included in 2i.:
2k: Comments
Total revenues
Dollars ($)
1. Total revenue received on fees assessed to cardholders in 2013
Do not exclude cardholder fee revenue ultimately disbursed to a program manager or other
third party.
2. Allocate “1. Total revenue received on fees assessed to cardholders
in 2013” between the following categories:
2a + 2b + 2c + 2d + 2e + 2f + 2g + 2h + 2i = 1
2a.
2b.
Purchase transaction fees assessed to cardholders in 2013
ATM fees assessed to cardholders in 2013
Do not include ATM fees assessed to cardholders for cash withdrawals by ATM
operators at nonproprietary ATMs reported in IV.3
17
1:
2c.
Over-the-counter at-bank (teller) cash withdrawal fees
assessed to cardholders in 2013
2d.
Account servicing fees assessed to cardholders in 2013
2e.
Routine monthly fees assessed to cardholders in 2013
2f.
Customer service inquiry fees assessed to cardholders in 2013
2g.
Penalty fees assessed to cardholders in 2013
2h.
Overdraft fees assessed to cardholders in 2013
2i.
Other fees assessed to cardholders in 2013
Please list types of fees included in 2i.:
2j: Comments
18
Section XIII: Issuer Revenue: Other
Do not exclude revenue ultimately disbursed to a program manager
or other third party
Dollars ($)
1. Total revenue received from fees assessed to
government office(s) in 2014
2. Total value of payments and incentives received
from payment card networks in 2014
3. Total revenue received from all other sources in 2014
(other than sources already covered in this survey).
3a. Provide a description of the types of other sources of revenue included in question 43.
4. Comments regarding questions 1-3.
19
Section IX:
1.
Fees Assessed to Cardholders
Purchase transaction fees
If reporting in aggregate, respond only to question 1c.
1a. Were purchase transaction fees assessed to
cardholders in 2013?
If no, proceed to question 2a.
Yes
[ ]
No
[ ]
1a.1 Were these purchase transaction fees
Yes
subject to government-imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
1b.
Were any of these purchase transaction
fees waived or for some other reason not assessed to
cardholders in 2013?
If no, proceed to 1c.
No
[ ]
Yes
[ ]
Number
1b.1 Total number of purchase transaction fees waived
or for some other reason not assessed to cardholders.
1b.2 Was the number of purchase
transaction fees waived or for some other
reason not assessed in 1b.1 allotted to the
cardholder monthly, per deposit to the card, or
using some other unit of measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
Number
1c.
Total number of purchase transaction fees
assessed to cardholders in 2013
Do not include the number of transactions for which purchase transaction
fees were waived or for some other reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 1.:
20
21
2.
ATM fees assessed to cardholder
Do not include ATM fees assessed to cardholders for cash withdrawals by
ATM operators at nonproprietary (out-of-network) ATMs reported in
section IV.3.
If reporting in aggregate, respond only to question 2c.
2a. Were ATM fees assessed to cardholders in 2013?
If no, proceed to question 3a.
Yes
[ ]
No
[ ]
2a.1 Were these ATM fees subject to governmentYes
imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
2b.
Were any of these ATM fees waived or for
some other reason not assessed to cardholders in 2013?
If no, proceed to 2c.
No
[ ]
Yes
[ ]
Number
2b.1 Total number of ATM fees waived or for some other
reason not assessed to cardholders.
2b.2 Was the number of ATM fees waived
or for some other reason not assessed to
cardholders in 2b.1 allotted to the cardholder
monthly, per deposit to the card, or using some
other unit of measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
22
Number
2c.
2013
Total number of ATM fees assessed to cardholders in
Do not include ATM cash withdrawals for which ATM fees were waived or
for some other reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 2.:
23
3.
Over-the-counter at-bank (teller) cash
withdrawal fees
If reporting in aggregate, respond only to question 3c.
3a. Were over-the-counter at-bank (teller)
cash withdrawal fees assessed to cardholders in
2013?
If no, proceed to question 4a.
Yes
[ ]
No
[ ]
3a.1 Were these over-the-counter at-bank
Yes
(teller) cash withdrawal fees subject to
[ ]
government-imposed restrictions?
Please describe government-imposed restrictions:
No
[ ]
3b.
Were any of these over-the-counter at-bank
(teller) cash withdrawal fees waived or for some
other reason not assessed to cardholders in 2013?
If no, proceed to 3c.
No
[ ]
Yes
[ ]
Number
3b.1 Total number of over-the-counter at-bank (teller)
cash withdrawal fees waived or for some other reason not
assessed to cardholders.
3b.2 Was the number of over-thecounter at-bank (teller) cash
withdrawal fees waived or for some other
reason not assessed in 3b.1 allotted to the
cardholder monthly, per deposit to the card, or
using some other unit of measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
Number
3c.
Total number of over-the-counter at-bank (teller)
cash withdrawal fees assessed to cardholders in 2013
Do not include the number of transactions for which the over-the-counter
at-bank (teller) cash withdrawal fees were waived or for some other
reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 3.:
24
25
4.
Account servicing fees
If reporting in aggregate, respond only to question 4c.
4a. Were account servicing fees assessed to
cardholders in 2013?
If no, proceed to question 5a.
Yes
[ ]
No
[ ]
4a.1 Were these account servicing fees subject
Yes
to government-imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
4b.
Were any of these account servicing fees
waived or for some other reason not assessed to
cardholders in 2013?
If no, proceed to 4c.
No
[ ]
Yes
[ ]
Number
4b.1 Total number of account servicing fees waived or for
some other reason not assessed to cardholders.
4b.2 Was the number of account
servicing fees waived or for some other
reason not assessed in 4b.1 allotted to the
cardholder monthly, per deposit to the card, or
using some other unit of measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
26
Number
4c.
Total number of account servicing fees assessed to
cardholders in 2013
Do not include the number of account servicing activities for which
account servicing fees were waived or for some other reason not
assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 4.:
27
5.
Routine Monthly fees
If reporting in aggregate, respond only to question 5c.
5a. Were routine monthly fees assessed to
cardholders in 2013?
If no, proceed to question 6a.
Yes
[ ]
No
[ ]
5a.1 Were these routine monthly fees subject to
Yes
government-imposed restriction?
[ ]
Please describe government-imposed restrictions:
No
[ ]
5b.
Were any of these routine monthly fees
waived or for some other reason not assessed to
cardholders in 2013?
If no, proceed to 5c.
No
[ ]
Yes
[ ]
Number
5b.1 Total number of routine monthly fees waived or for
some other reason not assessed to cardholders.
5b.2 Was the number of routine monthly
fees waived or for some other reason not
assessed in 5b.1 allotted to the cardholder
based on balance in the account or using some
other unit of measure?
Balance in
account
[ ]
Other
[ ]
If other, specify unit of measure:
28
Number
5c.
Total number of routine monthly fees assessed to
cardholders in 2013
Do not include the number of months for which routine monthly fees were
waived or for some other reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 5.:
29
6.
Customer service inquiry fees
If reporting in aggregate, respond only to question 6c.
6a. Were customer service inquiry fees
assessed to cardholders in 2013?
If no, proceed to question 7a.
Yes
[ ]
No
[ ]
6a.1 Were these customer service inquiry fees
Yes
subject to government-imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
6b.
Were any of these customer service inquiry
fees waived or for some other reason not assessed to
cardholders in 2013?
If no, proceed to 6c.
No
[ ]
Yes
[ ]
Number
6b.1 Total number of customer service inquiry fees
waived or for some other reason not assessed to cardholders.
6b.2 Was the number of customer
service inquiry fees waived or for some
other reason not assessed in 6b.1 allotted to
the cardholder monthly, per deposit to the card,
or using some other unit of measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
30
Number
6c.
Total number of customer service inquiry fees
assessed to cardholders in 2013
Do not include the number of customer service inquiries for which
customer service inquiry fees were waived or for some other reason not
assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 6.:
31
7.
Penalty fees
If reporting in aggregate, respond only to question 7c.
7a. Were penalty fees assessed to cardholders in
2013?
If no, proceed to question 8a.
Yes
[ ]
No
[ ]
7a.1 Were these penalty fees subject to
Yes
government-imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
7b.
Were any of these penalty fees waived or for
some other reason not assessed in 2013?
If no, proceed to 7c.
No
[ ]
Yes
[ ]
Number
7b.1 Total number of penalty fees waived or for some other
reason not assessed to cardholders.
7b.2 Was the number of penalty fees
waived or for some other reason not assessed
in 7b.1 allotted to the cardholder annually or
using some other unit of measure?
Annually
[ ]
Other
[ ]
If other, specify unit of measure:
32
Number
7c.
Total number of penalty fees assessed in 2013
Do not include the number of penalty incidents for which penalty fees
were waived or for some other reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 7.:
33
8.
Overdraft fees
If reporting in aggregate, respond only to question 8c.
8a. Were overdraft fees assessed to cardholders in
2013?
If no, proceed to question 9a.
Yes
[ ]
No
[ ]
8a.1 Were these overdraft fees subject to
Yes
government-imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
8b.
Were any of these overdraft fees waived or for
some other reason not assessed to cardholders in 2013?
If no, proceed to 8c.
No
[ ]
Yes
[ ]
Number
8b.1 Total number of overdraft fees waived or for some
other reason not assessed to cardholders.
8b.2 Was the number of overdraft fees
waived or for some other reason not assessed
in 8b.1 allotted to the cardholder annually or
using some other unit of measure?
Annually
[ ]
Other
[ ]
If other, specify unit of measure:
34
Number
8c.
Total number of overdraft fees assessed to
cardholders in 2013
Do not include the number of overdrafts for which overdraft fees were
waived or for some other reason not assessed to cardholders.
Optional: Please provide a brief description of the fee structure applicable to responses under 8.:
35
9.
Other fees assessed to cardholder (not
enumerated in other fee categories)
If reporting in aggregate, respond only to question 9c.
9a. Were other fees assessed to cardholders in
2013?
If no, skip remaining questions in this section.
Yes
[ ]
No
[ ]
9a.1 Were these other fees subject to governmentYes
imposed restrictions?
[ ]
Please describe government-imposed restrictions:
No
[ ]
9b.
Were any of these other fees waived or for
some other reason not assessed to cardholders in 2013?
If no, proceed to 9c.
No
[ ]
Yes
[ ]
Number
9b.1 Total number of other fees waived or for some other
reason not assessed to cardholders.
9b.2 Was the number of other fees waived
or for some other reason not assessed in 9b.1
allotted to the cardholder monthly, per deposit
to the card, or using some other unit of
measure?
Monthly
[ ]
Per
deposit
to card
[ ]
Other
[ ]
If other, specify unit of measure:
36
Number
9c.
Total number of other fees assessed in 2013
Do not include the number of other fee actions for which other fees were
waived or for some other reason not assessed.
Optional: Please provide a brief description of the fee structure applicable to responses under 9.:
37
Glossary of Terms
Account servicing fee: Fee assessed to a government-administered, general-use prepaid cardholder for
certain types of funds transfers or in connection with certain types of account maintenance. that includes
Examples of account servicing fees include minimum balance fees (for allowing the account balance to fall
below a certain amount), inactivity fees (after a period of time (days or months) without deposit, purchase,
withdrawal, or other transaction activity), and fees charged for initiating an on-line bill payment transactions
(including fees for individual or recurring payments, proof of payment requests, research requests, stop
payment requests and returned items), transferring funds from the general-use prepaid card to a bank
account, converting currency, initiating a money transfer at a money transfer provider, requesting standard or
expedited card replacement, or requesting check issuance. Do not include fees assessed to a cardholder
every month for general maintenance of the card, as these fees should be categorized as routine monthly
fees.
ATM fee: Fee assessed to a government-administered, general-use prepaid cardholder for proprietary (innetwork) or non-proprietary (out-of-network) cash withdrawals at an ATM.
Cardholder: Individual, household, or other category used for recipients receiving payments on governmentadministered, general-use prepaid cards.
Cards outstanding: All active general-use prepaid cards (linked to U.S.-domiciled accounts) in circulation on
which funds may be disbursed for the government administered payment program for which data is being
reported. This does not include cards in inventory or that are no longer eligible to receive benefit funds.
Customer service inquiry fee: Fee assessed to a government-administered, general-use prepaid
cardholder that includes checking the available balance or recent activity on a card via an ATM, an
automated interactive voice response menu (via landline or cell phone), web-based account access or when
human interaction between the cardholder and the issuer is involved (such as customer service calls to a live
representative).
Dual-message (signature) transaction: Transaction type by which authorization information is carried in
one message and clearing information is carried in a separate message.
Exempt transaction: Electronic debit transaction that is exempt from the interchange fee standards in
Regulation II.
An electronic debit transaction made using a general-use prepaid card that has been provided pursuant to a
government-administered payment program is exempt from the interchange fee standards for CY 2014 if one
of the following two conditions applies:
1) The issuer, along with its affiliates worldwide, has assets that are less than $10 billion, as of December
31, 2013.
2) The issuer, along with its affiliates worldwide, has assets that are greater than or equal to $10 billion, as
of December 31, 2013, and all of the following conditions apply:
• The cardholder may use the debit card only to transfer or debit funds, monetary value, or other
assets that have been provided pursuant to a government-administered payment program;
• The issuer does not charge a fee for overdrafts, including a shortage of funds or a transaction
processed for an amount exceeding the account balance, unless the fee or charge is imposed
for transferring funds from another asset account to cover a shortfall in the account accessed by
the card
• The issuer does not charge a fee for the first withdrawal per calendar month from an ATM that is
part of the issuer’s designated ATM network.
38
Fees waived or for some other reason not assessed: Fees that an issuer normally would assess to
cardholders, but which the issuer did not actually assess or collect. Reasons for not assessing of collecting
the fee include, but are not limited to, restrictions imposed by the government agency administering the
program, the issuer’s marketing or customer service initiative, and the request of a cardholder.
General-use prepaid card: A card or other payment code or device that is (1) issued on a prepaid basis in
a specified amount, whether or not that amount may be increased or reloaded, in exchange for payment and
(2) redeemable upon presentation at multiple unaffiliated merchants for goods or services. The funds related
to these card programs may be loaded directly onto the card, into an account associated with the card, or set
aside in some other manner for the benefit of the cardholder.
Government-administered payment program: A program is considered government-administered
regardless of whether a federal, state, or local government agency operates the program or outsources
some or all functions to third parties so long as the program is operated on behalf of the government agency.
In addition, a program may be government-administered even if a federal, state, or local government agency
is not the source of funds for the program it administers. For example, child support programs are
government-administered programs even though a federal, state, or local government agency is not the
source of the funds. In addition, to the extent Health Savings Account, Flexible Spending Account, and
Health Reimbursement Arrangement accounts are offered in connection with a person's employment and
administered by or on behalf of a government employer, such accounts are considered governmentadministered payment programs. Jury duty payment programs administered by federal, state, or local
governments, including courts, are also considered government-administered payment programs. Further,
local government-administered payment programs would include programs administered by tribal
governments.
For the purposes of this survey, this definition includes, but is not limited to, federal benefit programs (such
as Social Security Administration, Supplemental Security Income, and Veterans Administration), electronic
benefit transfer programs (such as Temporary Assistance to Needy Families and the energy assistance
programs), payroll programs, child support programs, reimbursement programs, disaster relief programs,
and petty cash programs.
While Although the Supplemental Nutrition Assistance Program (SNAP) is a government-administered
payment program, it should not be reported in this survey. The Board will collect cumulative data for the
SNAP program directly from the Food and Nutrition Service under the United States Department of
Agriculture.
Government-imposed restrictions: Federal, state or local government agency requirements that restrict
or limit an issuer from assessing certain fees to general-use prepaid cardholders in governmentadministered payment programs. An example might include a government agency requiring an issuer to
provide the first ATM cash withdrawal per month at no charge to the cardholder.
Jurisdiction: Geographic area in which government-administered, general-use prepaid cards have been
issued (such as nationally, specific state, county, or municipality).
Nonproprietary (out-of-network) ATM: An ATM machine that is not owned by, operated exclusively for,
or operated by the card issuing depository institution, or is not part of an ATM network of depository
institutions with which the card issuing depository institution is a member such that ATM use is treated as if
the ATM machine is proprietary.
Other fee: Any fee not included in other fee definitions that are assessed to a government-administered,
general-use prepaid cardholder.
Overdraft fee: Fee assessed to a government-administered, general-use prepaid cardholder for a negative
balance (a transaction that was paid despite insufficient funds on the card) or a denied transaction (a
transaction that was denied for insufficient funds).
39
Over-the-counter at-bank (teller) cash withdrawal fee: Fee assessed to a governmentadministered, general use prepaid cardholder for initiating a cash withdrawal at a bank teller location.
Payments and incentives received from payment card networks: Payments received by an
issuer from a payment card network with respect to debit card transactions or debit-card-related activity.
Issuer incentives may be based on reaching specified volume levels, promoting the network’s brand through
marketing activities, converting the issuer’s debit card base to a different signature network, or undertaking
other activities. Exclude payments from a network to an issuer for traditional banking services the issuer
provides the network (e.g., transaction account services to the network).
Penalty fee: Fee assessed to a government-administered, general-use prepaid cardholder for the infraction
of an issuer’s rule(s) or policy/policies. Examples of penalty fees include, daily limit fees (circumstances
where a cardholder exceeded the transaction amount allowed on a daily basis), inactivity fees (fees
assessed after a period of time (days or months) without deposit, purchase, withdrawal, or other transaction
activity), orand account termination fees. Do not include overdraft fees.
Purchase transaction fee: Fee assessed to a government-administered, general use prepaid cardholder
for routine usage of the card for purchase transactions. Examples of routine transaction fees include fees
assessed for card usage at the point-of-service (purchase).
Routine Monthly fee: Fee assessed to a government-administered, general-use prepaid cardholder every
month, on a monthly basis, for general maintenance of the card.
Settled purchase transaction: A prepaid card transaction that has been settled. Exclude transactions
that are pre-authorizations, denials, adjustments, and returns.
Single-message (PIN) transaction: Transaction type by which authorization and clearing information is
carried in one message.
Sponsoring government agency: Government agency administering a general-use prepaid card program.
Total interchange fee revenue received: Total value of fees received that are established, charged, or
received by a payment card network and paid by a merchant or an acquirer for the purpose of compensating
an issuer for its involvement in the debit card transaction.
United States: The states, territories, and possessions of the U.S., the District of Columbia, the
Commonwealth of Puerto Rico, or any political subdivision of any of the foregoing.
40
| File Type | application/pdf |
| File Modified | 2014-09-19 |
| File Created | 2014-09-15 |