2015 Reading Room Survey
OMB
Control Number: 0925-0648
Expiration Date: March 31,
2018
Public
reporting burden for this collection of information is estimated to
average 5 minutes per response, including the time for reviewing
instructions, searching existing data sources, gathering and
maintaining the data needed, and completing and reviewing the
collection of information. An agency may not conduct or sponsor, and
a person is not required to respond to, a collection of information
unless it displays a currently valid OMB control number. Send
comments regarding this burden estimate or any other aspect of this
collection of information, including suggestions for reducing this
burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC
7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return
the completed form to this address.
Thank you for taking the National Library of Medicine’s public Reading Rooms Customer Satisfaction Survey. This brief survey contains nine questions and should take no more than five minutes. Completion of the survey is strictly voluntary and all responses are anonymous. Please answer only once during our survey period.
I came to the library today to: [check all that apply]
look at specific book(s), journal(s), audiovisual(s), or manuscript items
obtain copies of articles or pages from journals and books
research materials on a medical topic or subject
see an exhibit or take a tour of the library
meet or consult with a NLM staff member
attend a meeting or lecture
Other: [if selected, box below appears]
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I used the following services in the Main Reading Room: [check all that apply]
  Print resources available in the Main
Reading Room: such as print journals, reference books
 Scanners, printers, microfilm reader-printer, AV equipment
 Print resources from the closed stacks 
Electronic resources (PubMed, MedlinePlus, or databases: PsychInfo, CINAHL, journals or other)
Information Desk staff assistance
None
I used the following services in the History of Medicine Reading Room [check all that apply]
History of Medicine Reading Room staff assistance
Print resources from the closed stacks: (via the Main Reading Room)
Print resources available in the History of Medicine Reading Room: such as print journals, reference books
Electronic resources or databases
Printer, microfilm reader-printer or AV equipment
None
I found what I needed today: [check one]
 Strongly agree
 Somewhat agree
 Somewhat disagree
  Strongly disagree   
 Comment
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I will use the materials/information I found primarily for: [check one]
 biomedical research
 legal research
 historical research
 business or marketing research
 my personal or family health needs
 clinical research for a patient (physician, nurse, other)
 exam preparation or study for a class (student)
 Other: [if selected, box below appears]
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I was in the library today: [check one]
 0-30 minutes
 31-60 minutes
 1-3 hours
  4-5 hours
  More
than 5 hours
	I used my own device (laptop, tablet, other) during my visit to NLM
	to access Library resources: 
 
	 Yes
    No
How often do you come to the library? [check one]
 This is my first visit
  Every day 
  At
least once per week 
 About once a month
 A few times a year
  About once a year or less
I received excellent service today: [check one]
 Strongly agree
 Somewhat agree
  Somewhat disagree 
 Strongly disagree    
 Comment
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	Other comments about NLM products or services used today?
     
	  
	
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| File Type | application/msword | 
| File Title | 2000 Reading Room Survey | 
| Author | conwaym | 
| Last Modified By | Sharlip, David (NIH/NLM) [E] | 
| File Modified | 2015-11-10 | 
| File Created | 2015-11-10 |