Form 1 LRP IBO Survey- Screenshots

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

LRP IBO Survey - Screenshots 2

The NIH Extramural Loan Repayment Programs: Online Post-Application Customer Service Survey for Institutional Business Officials (IBOs)

OMB: 0925-0648

Document [pdf]
Download: pdf | pdf
NIH Loan Repayment Programs Post-Application
Survey for IBOs

OMB# 0925-0648
Expiration Date: 03/2018

Public reporting burden for this collection of information is estimated to be 2 minutes, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information. An agency may not conduct or sponsor, and a
person is not required to respond to, a collection of information unless it displays a valid OMB control
number. Send comments regarding this burden estimate or any other aspect of this collection of
information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705
Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the
completed form to this address.
* 1. This survey is voluntary and asks for opinions only about your experience with the NIH Loan Repayment
Programs (LRP) Application Process. Please check "Continue" below to start the survey or close your
browser if you do not want to participate in this survey.
Continue

1

NIH Loan Repayment Programs Post-Application
Survey for IBOs

OMB# 0925-0648
Expiration Date: 03/2018

* 2. Did you receive an email from LRP systems identifying you as an Institutional Business Official (IBO) to
one of our applicants?
No
Yes
Don't remember

* 3. All IBOs need to create an LRP login account to access the LRP Application System. Did you do that by
following the directions and link in this IBO email?
Yes
No, I created my LRP login account another way

2

NIH Loan Repayment Programs Post-Application
Survey for IBOs

OMB# 0925-0648
Expiration Date: 03/2018

* 4. How easy was it to follow the directions and link in the email to create your LRP login account to access
the LRP Application System?
Not at all easy
Somewhat easy
Moderately easy
Very easy
Extremely easy
Comments

5. How did you create your LRP login account?

6. How easy were the following?
Not at all
easy

Somewhat
easy

Moderately
easy

Very
easy

Extremely
easy

Understanding the
organization of your LRP
portal dashboard, once
you logged in?
Navigating the various
areas of your LRP
portal?
Entering salary
information?
Reading, understanding,
and checking the
assurance
statement(s)?

3

NIH Loan Repayment Programs Post-Application
Survey for IBOs

OMB# 0925-0648
Expiration Date: 03/2018

7. What was the best or easiest thing about the IBO process using LRP systems?

8. What specific thing would you recommend be improved about LRP systems for IBOs? Please feel free
to include anything you rated as "not at all easy."

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File Typeapplication/pdf
File TitleView Survey
File Modified0000-00-00
File Created2016-11-08

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