Information Collection

NIMH Information Resource Center (IRC) Customer Satisfaction Surveys for Email Information Services, Online Publications Ordering Services and Telephone Services

IC 218616 under ICR 201501-0925-004 · OMB 0925-0648.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0925-0648 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form 1 NIMH Information Resource Center (IRC) Customer Satisfaction Surveys for Email Information Services, Online Publications Ordering Services and Telephone Services	Form and Instruction
1 Email services survey NIMH IRC.Email Service Survey.Sept2015.AppA.pdf	Form and Instruction
2 Online publications ordering services survey NIMH IRC.Online Publications Ordering Survey.Sept2015.AppB.pdf	Form and Instruction
3 Telephone services survey NIMH IRC Telephone Service Customer Satisfaction Survey.Sept2015.AppC.pdf	Form and Instruction
Fast Track Template.NIMH IRC Customer Satisfaction Surveys.Oct2015.pdf Fast Track Submission Form	IC Document

Information Collection (IC) Details

View Information Collection (IC)

IC Title:

NIMH Information Resource Center (IRC) Customer Satisfaction Surveys for Email Information Services, Online Publications Ordering Services and Telephone Services

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	1	Email services survey	NIMH IRC.Email Service Survey.Sept2015.AppA.pdf	Yes	Yes	Fillable Fileable
Form and Instruction	2	Online publications ordering services survey	NIMH IRC.Online Publications Ordering Survey.Sept2015.AppB.pdf	Yes	Yes	Fillable Fileable
Form and Instruction	3	Telephone services survey	NIMH IRC Telephone Service Customer Satisfaction Survey.Sept2015.AppC.pdf	No		Paper Only

Federal Enterprise Architecture Business Reference Module

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 2,020

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 80 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,020	2,020
Annual IC Time Burden (Hours)	100	100
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Fast Track Submission Form	Fast Track Template.NIMH IRC Customer Satisfaction Surveys.Oct2015.pdf	10/20/2015

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.