83i

PA PERW ORK REDUCTION A CT SUBM ISSION

Please read the instructions before completing this form. For additional forms or assistance in completing this form, contact your agency's Paperwork
Clearance Officer. Send two copies of this form, the collection instrument to be reviewed, the Supporting Statement, and any additional documentation
to: Office of Information and Regulatory Affairs, Office of Management and Budget, Docket Library, Room 10102, 725 17th Street NW,
Washington, DC 20503.
1. Agency/Subagency originating request

2. OM B control nu mbe r
a. 1110

DOJ/FBI/Laboratory Division

-

b.

3. Type of information collection (check one)
a.
New collection
b. ✔
Revision of a currently approved collection
c.
Extension, without change, of a currently approved collection
d.
Reinstatement, without change, of a previously approved collection for
which approval has expired
e.
Reinstatement, with change, of a previously approved collection for which
approval has expired
f.
Existing collection in use without an OMB control number

4. Type of review requested (check one)
a. ✔ Regular
b.
Em ergency - A pproval reque sted by:
c.
Delegated

3a. Public C omm ents
Has the agency received public comments on this information collection?

6. Requ ested expiration d ate
a. ✔ Three years from approval date

✔

Yes

None

0045

/

/

5. Small entities
Will this information collection have a significant economic impact on a
✔ No
substantial number of small entities?
Yes

b.

Other Specify:

/

No

7. Title

FBI Laboratory Customer Satisfaction Assessment
8. Agenc y form num ber(s) (if applicable)

FD-1000
9. Keywords

Organization and functions, reporting and recordkeeping requirements
10. Abstract

This assessment will assist the FBI Laboratory i nevaluating the quality of its services and facilitate conformance with ASCLD?
LAB-International accrediation requirements. The respondants are primarily other law enforcement agencies.

11. Affected public (Mark primary with "P" and all others that apply with "X")
a.
b.
c.

Individuals or households
Bus iness or othe r for-pro fit
Not-for-profit institutions

d.
F a rm s
e. X Federal Government
f. X State, Local or T ribal Govern men t

13. Annual reporting and recordkeeping hour burden
a. Num ber of respond ents
b. Total annual responses
1.Percentage of these responses

collected electronically

c. Total annual hours requested
d. Current O MB inventory
e. Difference
f. Explanation of difference
1. Program change
2. Adjustment

approx 3000

0

%

(M ark prim ary with "P " an d all
e.
f.
g.

X Program planning or management
Research
Regulatory or compliance

17. Statistical methods
Does this information collection employ statistical methods?
Yes

OMB 83-I

✔ No

a.
b.
c.

Voluntary
Required to obtain or retain bene fits
Mand atory

14. Annual reporting and recordkeeping cost burden (in thousands of dollars)
a. Total annualized capital/startup costs
b . T o ta l a nn ua l c os ts (O & M )

c. Total annualized cost requested

d. Current O MB inventory
e. Difference
f. Explanation of difference
1. Program change
2. Adjustment

0
0

250
0
250

15. Purpose of information collection
others that apply with "X")

Application for be nefits
a.
Program evaluation
b.
c.
General purpose statistics
Aud it
d.

12. Obligation to respond (Mark primary with "P" and all others that apply with "X")

0

0
0

0

16. Frequency of recordkeeping or reporting (check all that apply)

a.
Reco rdkeeping
b.
Third party disc losure
c. ✔ Reporting
On occ asion
Wee kly
Mo nthly
1.
2.
3.
Sem i-annually 6. ✔ Ann ually
4.
Quarterly
5.
7.
Biennially
8.
Other (de scribe)
18. Agen cy contact (person who can bes t ans we r qu es tion s reg ard ing the c on ten t of this
submission)
Nam e:

Marsha Karas

Phone:

703-632-7023
02/04

19. Certification for Paperwork Reduction Act Submissions
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR
1320.9.

Note:

The text of 5 CFR 1320.9, and the related provisions of 5 CFR 1320.8(b)(3), appear at the end of the instructions.
The certification is to be made with reference to those regulatory provisions as set forth in the instructions.

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous terminology that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f)

It indicates the retention period for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8(b)(3):
(i)

Why the information is being collected;

(ii)

Use of information;

(iii)

Burden estimate;

(iv)

Nature of response (voluntary, required for a benefit, or mandatory);

(v)

Nature and extent of confidentiality; and

(vi)

Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective

management and use of the information to be collected (see note in Item 19 of the instructions);

(i)

It uses effective and efficient statistical survey methodology; and

(j)

It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item below and explain the reason in Item 18 of
the Supporting Statement.

Signature of Senior Official or designee

OMB 83-I

Date

02/04