Form 1 AHRF User Survey

OMB Number: 0915-0212

Expiration Date: XX/XX/XXXX

Area Health Resources Files (AHRF) Customer Satisfaction Survey

Public Burden Statement: An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB control number for this project is 0915-0212. Public reporting burden for this collection of information is estimated to average 4 minutes per response, including the time for reviewing instructions, searching existing data sources, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: HRSA Reports Clearance Officer, 5600 Fishers Lane, Room 10-33, Rockville, MD 20857.

1. What best describes the setting in which you use the Area Health Resources Files (AHRF)?

Personal use

State or Local government

Federal government

University/Academic

Non-Profit Organization

Private sector

Other (identify):

2. Which version(s) of the AHRF do you currently use?

ASCII

Access

Both

3. How have you obtained the AHRF file?

Via CD

Via download

Both

3a. How did you learn about obtaining the AHRF file? Select all that apply.

The new AHRF release notification announcement

HRSA website

AHRF website

Previously ordered

Called/emailed the HRSA representative for the AHRF

Called/emailed AHRF contractor

Received notification from the AHRF contractor

N/A

Other (Identify source and/or link):

3b. How did you learn about the free, downloadable availability of the AHRF? Select all that apply.

HRSA website

AHRF website

Called/emailed the HRSA representative for the AHRF

Called/emailed AHRF contractor

Received notification from the AHRF contractor

N/A

Other source (Identify):

4. We’d like to learn about your experiences with accessing the AHRF.
How easy was it to download the AHRF?

Very easy

Somewhat easy

Somewhat difficult (please describe difficulty)

Very difficult (please describe difficulty)

N/A

If responded "Somewhat difficult" or "Very difficult" please describe the

difficulty with downloading the file

5. We’d like your feedback about the AHRF content.

5a. Overall, are you satisfied with the AHRF and how it meets your data needs?
Yes

No (please comment):

5b. How satisfied are you regarding the types of data included on the AHRF?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied (please describe dissatisfaction) 

Very dissatisfied (please describe dissatisfaction) 

If responded "Somewhat dissatisfied" or "Very dissatisfied" please describe dissatisfaction with the types of data included on the AHRF

5c. Are there additional types of data you would like included on the AHRF?

No

Yes (if yes, please suggest particular data of interest)

6. Have you had the opportunity to use the recently developed AHRF State/National data file?

Yes

No

6a. If so, how satisfied are you regarding the types of data included on the AHRF State/National data file?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied (please describe dissatisfaction) 

Very dissatisfied (please describe dissatisfaction) 

If responded "Somewhat dissatisfied" or "Very dissatisfied" please describe dissatisfaction with the types of data included on the file

6b. Are there additional types of data you would like included on the AHRF State/National data file?

No

Yes

(if yes, please suggest particular data of interest)

7. Have you used the Health Resources Comparison Tool (HRCT)?

Yes

No

N/A

7a. If yes, did you find the HRCT easy to use?

Very easy

Somewhat easy

Somewhat difficult (please describe difficulty)

Very difficult (please describe difficulty)

N/A

If responded "Somewhat difficult" or "Very difficult" please describe difficulty with using the Tool

7b. Also, if yes, did you find the HRCT useful?

Yes, very useful

Somewhat useful

Not very useful (please describe)

Not useful at all (please describe)

N/A

If responded "Not very useful" or “Not useful at all” please describe why.

8. Have you used the AHRF Mapping Tool?

Yes

No

N/A

8a. If yes, did you find the AHRF Mapping Tool easy to use?

Very easy

Somewhat easy

Somewhat difficult (please describe difficulty)

Very difficult (please describe difficulty)

N/A

If responded "Somewhat difficult" or "Very difficult" please describe difficulty with using the Tool

8b. Also, if yes, did you find the AHRF Mapping Tool useful?

Yes, very useful

Somewhat useful

Not very useful (please describe)

Not useful at all (please describe)

N/A

If responded "Not very useful " or "Not useful at all" please describe why.

9. If you’ve had questions about using the AHRF, data on

the AHRF, the AHRF website, or the AHRF web tools, have

these questions been answered sufficiently?

N/A

Yes

No (please describe issues you’ve had getting your questions answered)

10. Please provide any general comments you may have about improving the data included on the AHRF, the accessibility or usefulness of the data, or the usefulness of the AHRF website

or web tools.

11. To obtain more information about the AHRF or receive

updates about HRSA’s National Center for Health Workforce

Analysis, please provide your email. (Optional)

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