Sample Interview Questions

Health Insurance Plans Research Study

Appendix E_Sample Interview Questions_030215

Telephone Interview Script

OMB: 0920-1079

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Appendix E


Sample Interview Questions


Form Approved

OMB No. 0920-[XXXX]

Exp. Date [xx/xx/20xx]

Public reporting burden of this collection of information is estimated to an average of 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Information Collection Review Office, 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333, ATTN: PRA [INCLUDE OMB No. 0920-XXXX].




  1. What factors drive variation in your plan’s prevention and wellness programs?

    1. Probes:

      1. Product type

      2. Geographic region

      3. Employer requests

      4. Other forms of variation


  1. What are some population-health specific factors driving variation? How does your organization use information to inform programs relating to:

    1. Built environment (walkability, access to healthy foods, long commutes to work)

    2. Social environment (support network, high stress environment, perceived support for leadership)

    3. Emotional health

    4. Likeliness to be healthy (Trantheoretical model)


  1. Describe your current strategies to target different types of members. How do you reach out to these types of members?


  1. What methods and/or processes are used to customize the choice of incentives for your members or member groups?


  1. How do you measure a culture of health for your employer accounts? What elements do you use to measure a culture of health across various programs?


  1. Tell us about your role in designing and implementing employer worksite wellness programs.


  1. How do you select sources of evidence for wellness programs?


  1. What challenges has your health plan encountered in implementing wellness programs?


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