Computer and Internet Use Questions

July 2015 CPS Computer and Internet Use Supplement CMPINT This month we are asking some additional questions about the Internet, computers, mobile phones, tablets, and other connected devices. First, we will ask what types of computers and other devices [you/members of your household] currently use. Please focus on devices [you/members of your household] currently have access to, and have used at least occasionally during the past six months. We are interested in devices used at any location, whether at home, work, school, a library, or anywhere else. DESKTP [Do you/Does anyone in this household, including you,] use a desktop computer? (If needed) A desktop is a personal computer that is too large or heavy to be frequently moved from place to place. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) LAPTOP What about a laptop or notebook? [Do you/Does anyone in this household] use a laptop or notebook computer? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) TABLET What about a tablet or e-book reader? (If needed) [Do you/Does anyone in this household] use a tablet or e-book reader? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) MPHONE What about a cellular phone or smartphone? (If needed) [Do you/Does anyone in this household] use a cellular phone or smartphone? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) WEARAB [Do you/Does anyone in this household] use a wearable, Internet-connected device such as a smart watch or glasses? Examples include an Apple Watch, Microsoft Band, or Google Glass. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) TVBOX [Do you/Does anyone in this household] use a smart TV, or a TV-connected device such as a game system or Internet-based video system? Examples include an Xbox, Apple TV, Playstation, Roku, or a Blu-Ray player that can access the Internet. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INTINT Next, we will ask where [you/members of your household] currently use the Internet. Please focus on places where [you/members of your household] have used the Internet at least occasionally during the past six months. People can use the Internet in many places, such as at work, school, or a library. Internet use includes a wide variety of activities, from checking email or browsing the Web to watching videos or using mobile apps. We are interested in all forms of Internet use on all types of devices, including the ones we just discussed. INHOME [Do you/Does anyone in this household, including you,] use the Internet at home? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) If any PEMLR[1-16] == 1 or 2 (anyone in the household is employed), go to INWORK Else go to INSCHL INWORK What about at work? [Do you/Does anyone in this household] use the Internet at work? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INSCHL What about at school? [Do you/Does anyone in this household] use the Internet at school? Please count students only, and do not include online classes. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INCAFE What about at a coffee shop or other business that offers Internet access? (If needed) [Do you/Does anyone in this household] use the Internet while at a coffee shop or other business that offers Internet access? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INTRAV What about while traveling between places? (If needed) [Do you/Does anyone in this household] use the Internet while traveling between places? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INLICO What about at a library, community center, park, or other public place? (If needed) [Do you/Does anyone in this household] use the Internet at a library, community center, park, or other public place? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INELHO What about at someone else’s home? (If needed) [Do you/Does anyone in this household] use the Internet at someone else’s home? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) INOTHR [Do you/Does anyone in this household] use the Internet at some other location we haven’t covered? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) If HRNUMHOU > 1 & (total persons where any IN* == 1) < HRNUMHOU (this is a multi-person household and not everyone was reported as using the Internet), go to NETCHK Else if any INHOME[1-16] == 1 (anyone goes online at home), go to HOMSU Else if any IN*[1-16] == 1 (anyone goes online anywhere), go to OUTMOB Else go to NONINT NETCHK Based on your responses, it sounds like (list names where all IN* != 1) [does/do] not use the Internet. [Does/Do] [he/she/these people in your household] use the Internet from any location, and for any purpose? (If additional users) Who uses the Internet from any location, and for any purpose? Anyone else? Fill appropriate lines if necessary; locations of use will be allocated If any INHOME[1-16] == 1 (anyone goes online at home), go to HOMSU Else if any IN*[1-16] == 1 (anyone goes online anywhere), go to OUTMOB Else go to NONINT HOMSU You mentioned that [you/someone in this household/members of this household] use[s] the Internet at home. When going online at home, do [you/members of this household] connect to the Internet using: Read and select all that apply A plan bought from a company that provides Internet service? A plan bought from a public agency, nonprofit, or cooperative that provides Internet service? Internet service provided for an entire apartment building, condominium, campus, or other community and included in housing costs? Publicly-available Internet service provided at no charge? Some other method of Internet access? HOMFAC Which of the following is the most important factor to [you/your household] regarding your Internet service at home? Read and select best match Internet service speed Reliability of Internet service Affordability Customer service or technical support Mobility or ability to use service outside the home Monthly data limits Some other factor HOMTE I am going to read a list of ways that people access the Internet from their homes. Keep in mind that some people connect from home in more than one way. At home, [do you/does anyone in this household] access the Internet using: Read and select all that apply If respondent indicates “Wi-Fi,” add: Do you know what kind of Internet service is connected to the Wi-Fi in your household? Mobile Internet service or a data plan for a cellular phone, smartphone, tablet, laptop, or other device? (If needed) This type of Internet service is provided by a wireless carrier, and may be part of a package that also includes voice calls from a cellular phone or smartphone. (Go to BUNDLE) High-speed Internet service installed at home, such as cable, DSL, or fiber-optic service? (If needed) This type of Internet service is often provided by a cable company or phone company. (Go to BUNDLE) Satellite Internet service? (Go to BUNDLE) Dial-up service? (Go to OUTMOB) Some other service? (Go to TEOTHR) TEOTHR What other service? Enter verbatim response BUNDLE [Do you/Does anyone in this household] have Internet as part of a “bundle” through your Internet service provider? Yes (Go to BUNSV) No (Go to OUTMOB) BUNSV Which services besides Internet are included in the bundle? Read and select all that apply TV channels Home telephone service Mobile phone service Home security or monitoring Some other service If BUNSV5 == 1, go to BUOTHR Else go to OUTMOB BUOTHR What other service? Enter verbatim response OUTMOB This question is about how [you/members of this household] use the Internet outside the home. While away from home, [do you/does anyone in this household] access the Internet using a mobile Internet service or a data plan for a cellular phone, smartphone, tablet, laptop, or other device? (If needed) This type of Internet service is provided by a wireless carrier, and may be part of a package that also includes voice calls from a cellular phone or smartphone. Yes No If OUTMOB == 1 & all {INWORK, INSCHL, INCAFE, INTRAV, INLICO, INELHO, INOTHR}[1-16] == 2 (no one goes online outside the home), go to OUTCHK Else go to USEINT OUTCHK Earlier you mentioned that [you/members of your household] only use the Internet at home, but you’ve also indicated that [you use/someone in your household uses] mobile Internet service or a data plan to go online outside the home. Which is correct? Correct responses as necessary. USEINT Random age 15+ Internet user in household (any IN*[1-16] == 1 & PRTAGE >= 15) NAME selected for this series of questions. If all Internet users are under 15 years old, skip to UHHINT. We are interested in learning about the applications and services people commonly use with the Internet. [(If is multi-person household) We have randomly selected one member of your household for this section.] Consider how [you personally/NAME] currently use[s] the technologies we’ve been discussing, whether at home or any other location, and using any connected device. Please focus on activities [you have/NAME has] done online at least occasionally during the past six months. EMAIL [Do you/Does NAME] use email? Yes No TEXTIM What about texting or instant messaging? [Do you/Does NAME] use a texting or instant messaging service? Yes No SOCIAL What about social networking? (If needed) [Do you/Does NAME] use social networks such as Facebook or Twitter? Yes No CONFER What about participating in video or voice calls, or video conferencing, over the Internet? (If needed) [Do you/Does NAME] participate in video or voice calls, or video conferencing? Yes No WEBBRO What about browsing the Web? (If needed) [Do you/Does NAME] browse the Web? Yes No VIDEO What about watching videos? [Do you/Does NAME] watch videos over the Internet? Examples include YouTube and Netflix. Yes No AUDIO What about streaming or downloading music, radio programs, or podcasts? (If needed) [Do you/Does NAME] stream or download music, radio programs, or podcasts online? Yes No ONTHEG What about on-the-go services such as maps, GPS, or reviews of nearby businesses? (If needed) [Do you/Does NAME] use on-the-go services? Examples include Google Maps, Yelp, and Fandango. Yes No If PEMLR[selected respondent] == 1 or 2 (respondent is employed), go to TELEWK Else go to JOBSCH TELEWK What about telecommuting, or working while away from [your/his/her] usual workplace? (If needed) [Do you/Does NAME] use the Internet to telecommute or work while away from [your/his/her] usual workplace? Yes No JOBSCH What about searching for a job? (If needed) [Do you/Does NAME] use the Internet to search for a job? Yes No EDTRAI What about online classes or job training? (If needed) [Do you/Does NAME] use the Internet for educational classes or job training? Yes No FINANC What about financial services such as banking, investing, or paying bills online? (If needed) [Do you/Does NAME] use the Internet for financial services such as banking, investing, or paying bills? Yes No ECOMME What about online shopping, travel reservations, or other consumer services? (If needed) [Do you/Does NAME] use online shopping, travel reservations, or other consumer services? Yes No HOMIOT What about interacting with household equipment such as a connected thermostat, light bulb, or security system? (If needed) [Do you/Does NAME] use the Internet to interact with household equipment? Yes No MEDINT I’m going to ask a couple of questions about how [you use/NAME uses] the Internet for health-related activities. MEDINF [Do you/Does NAME] research health information online, such as with WebMD or similar services? Yes No MEDCOM What about communicating with a doctor or accessing health records or health insurance records online? (If needed) [Do you/Does NAME] communicate with a doctor or access health records or health insurance records online? Yes No MEDMON [Do you/Does NAME] use a health monitoring service that connects to the Internet? Yes No UHHINT (If multi-person household) Our remaining questions are about your household as a whole. We are interested in learning generally, without identifying specific people, what challenges your household has had while using the Internet. (If single-person household) For our remaining questions, we are interested in learning what challenges you have had while using the Internet. PSPRE During the past year, have concerns about privacy or security stopped [you/anyone in this household] from doing any of these activities online: Read and select all that apply Conducting financial transactions such as banking, investing, or paying bills online? Buying goods or services online? Posting photos, status updates, or other information on social networks? Expressing an opinion on a controversial or political issue on a blog or social network, or in a forum, email or any other venue? PSCON Overall, what concerns [you/members of this household] the most when it comes to online privacy and security risks? Do not read; select all that apply and/or enter verbatim response if other Identity theft Credit card or banking fraud Data collection or tracking by online services Data collection or tracking by government Loss of control over personal data such as email or social network profiles Threats to personal safety, such as online harassment, stalking, or cyber-bullying No concerns Other: ___________________________ PSCYBA During the past year, [have you/has any member of your household] been affected by an online security breach, identity theft, or a similar crime? Yes No CBULLY During the past year, [have you/has any member of your household] experienced online harassment, stalking, or cyber-bullying? Yes No If any INHOME[1-16] == 1 (anyone goes online at home) & any {INWORK, INSCHL, INCAFE, INTRAV, INLICO, INELHO, INOTHR}[1-16] == 1 (anyone goes online outside the home), end interview Else if any INHOME[1-16] == 1 (anyone goes online at home), go to OUTINT Else go to NHMINT NHMINT You previously mentioned that [you/members of your household] use the Internet in some places, but not at home. Go to EVRHOM NONINT (If multi-person household) Our remaining questions are about your household as a whole. We are interested in learning why households such as yours do not use the Internet. (If single-person household) For our remaining questions, we are interested in learning why you do not use the Internet. EVRHOM [Have you/Has anyone in this household] ever used the Internet from home? Yes No NOHM What are the reasons why [you/members of your household] do not use the Internet at home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computer, or computer inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________ If more than one NOHM response given, go to PRINOH Else go to PSENSI PRINOH Of the reasons you just listed for not going online at home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computer, or computer inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________ PSENSI Would [you/your household] buy home Internet service if it were offered at a lower price? Yes No If any IN*[1-16] == 1 (anyone goes online anywhere), end interview Else go to EVROUT OUTINT You previously mentioned that [you/members of your household] use the Internet at home, but not at other locations. EVROUT [Have you/Has anyone in this household] ever used the Internet from a location other than home? Yes No NOOU What are the reasons why [you/members of your household] do not use the Internet outside the home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Nowhere to go that has it No computer, or computer inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________ If more than one NOOUT response given, go to PRINOO Else end interview PRINOO Of the reasons you just listed for not going online outside the home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Nowhere to go that has it No computer, or computer inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________

Similar Questions from the July 2013 CPS Computer and Internet Use Supplement PRESUP This month we are asking some additional questions about the use of personal computers, the Internet, cellular phones and smartphones. Read if necessary: By "personal computers" we mean desktop, laptop, netbook, notebook or tablet computers. DESK Does Name1 use a desktop PC to access the Internet? How about Name 2? (Does Name2 use a desktop PC to access the Internet?) Etc. LAPT Does Name1 use a laptop or netbook computer to access the Internet? How about Name2? (Does Name2 use a laptop or netbook computer to access the Internet?) Etc. TABL Does Name1 use a tablet or ebook reader to access the Internet? How about Name2? (Does Name2 use a tablet or ebook reader to access the Internet?) Etc. CELL Does Name1 use a cellular phone or smartphone to access the Internet? How about Name2? (Does Name2 use a cellular phone or smartphone to access the Internet?) Etc. [None] GAME Does Name1 use a game system or console such as the Wii, XBOX or Playstation to access the Internet? How about Name2? (Does Name2 use a game system or console such as the Wii, XBOX or Playstation to access the Internet?) Etc. TVBA Does Name1 use a TV-based Internet device such as Apple TV or Roku to access the Internet? How about Name2? (Does Name2 use a TV-based Internet device such as Apple TV or Roku to access the Internet?) Etc. LOCINT The next set of questions asks about where people in this household use the Internet. HOME Does Name1 use the Internet from home? How about Name 2? (Does Name2 use the Internet from home?) Etc. WRKA Does Name1 use the Internet from work? How about Name2? (Does Name2 use the Internet from work?) Etc. SCHL Does Name1 use the Internet from a computer at school? How about Name2? (Does Name2 use the Internet from a computer at school?) Etc. CAFE Does Name1 go to an Internet cafe, coffee shop or Wi-Fi hot spot to use the Internet? How about Name2? (Does Name2 go to an Internet cafe, coffee shop, or Wi-Fi hot spot to use the Internet?) Etc. [none] LIBR Does Name1 go to a library to use the Internet? How about Name2? (Does Name2 go to a library to use the Internet?) Etc. COMM Does Name1 go to a community center to use the Internet? How about Name2? (Does Name2 go to a community center to use the Internet?) Etc. ELHS Does Name1 go to someone else’s house to use the Internet? How about Name2? (Does Name2 go to someone else’s house to use the Internet?) Etc. [none] PERSCR Of the following, who uses the Internet? Include using the Internet from any computer or mobile device at home or elsewhere. Read all names in household 3+ and select all that apply IF PERSCR[1] = 0 or D or R, AND NET3 = 1 GO TO PRSCRck IF PERSCR[1] = 0 or D or R, AND NET3 = 2, D or R, go to PRIM1 IF PERSCR[1] = [1-16], GO TO LOCINT PRSCRck Previously you reported that someone in your household uses the Internet from home, however, now you are reporting that nobody uses the Internet from home? Which is correct? [none] SCI17 What is the most important factor to you regarding your Internet service? Read answer categories (1) Connection speed (Goto PERSCR) (2) Reliability of Internet service (Goto PERSCR) (3) Affordability (Goto PERSCR) (4) Customer service (Goto PERSCR) (5) Mobility/Ability to use service outside the home (Goto PERSCR) (6) Data capacity or data caps (Goto PERSCR) (7) Other factor (Goto SCI17s) SCI17s Enter verbatim response. (What other factor?) NET4 I am going to read a list of ways that people access the Internet. Keep in mind that some people connect in more than one way, especially those with mobile devices such as laptops or smartphones. At home, does anyone in this household access the Internet using… Read and select all that apply (1) Dial-up service? (NET4 = 1, but not 2-7 goto NET5 else goto SCI11) (2) DSL service? (Goto SCI11) (3) Cable modem service? (Goto SCI11) (4) Fiber-optic service (Goto SCI11) (5) Mobile broadband plan (for a computer, cell phone, smartphone, or tablet) ? (Goto SCI11) (6) Satellite service? (Goto SCI11) (7) Some other service? (Goto NET4s) NET4s Enter verbatim response. (What other service?) SCI11 Do you have Internet as part of a “bundle” through your Internet Service Provider? SCI12 Which services besides broadband are included in the bundle? Read and select all that apply Basic TV Channels (Goto SCI13) Premium TV Channels (Goto SCI13) Telephone service (Goto SCI13) Some other service (Goto SCI12s) SCI12s Enter verbatim response. (What other service?) [none] [none] [none] PRM3 (Do/Does) (you/NAME) use the Internet for any of the following: Read and select all that apply. None Music? Games? Videos? Video calls or conferencing? Email? Text-based chatting or instant messaging? Telecommuting? Job seeking? Job training? Education or schoolwork (such as taking classes online)? Financial services (such as banking, investing, or stock or futures trading)? Consumer services (such as online shopping, travel, or household services)? On-the-go services such as finding the nearest restaurant or a traffic report? Information on health conditions or preventative care? Accessing electronic medical records? Connecting to health plans or medical providers? Accessing government information or services? [none] [none] [none] [none] [none] [none] [none] NET3a Has anyone in this household ever used the Internet from home? Yes (Skip to NET6) No (Skip to NET7) NET7 What is the MAIN reason that you don’t use the Internet at home? Do not read response options (1) Don't need it, not interested (Goto PERSCR) (2) Too expensive (Goto PERSCR) (3) Can use it somewhere else (Goto PERSCR) (4) Not available in area (Goto NET7a) (5) No computer or computer inadequate (Goto PERSCR) (6) Privacy or security concerns (Goto PERSCR) (7) Other reason (Goto NET7s) NET7s Enter verbatim response. (What other reason?) [none] [none] [none] [none] [none]

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