Patient #2 Survey Completes

Survey of Pharmacists and Patients; Variations in the Physical Characteristics of Generic Drug Pills and Patients' Perceptions

Appendix 3. Optum Patient Pill Appearance Survey

Patient #2 Survey Completes

OMB: 0910-0801

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National Survey of Patients about Pill Appearance


Thank you for your participation in our survey. Before you begin, please read this: There are two types of prescription medicines: (1) brand-name drugs, and (2) generic drugs. A brand-name drug is manufactured by a single pharmaceutical company that is usually the first to sell the drug. After the company’s patent on the brand-name drug ends, other companies can make and sell the drug; this is called the generic version of the drug. Generic drugs are usually interchangeable with brand-name drugs, but may look different. Also, generic versions of the same drug made by different companies can look different from each other. These differences in appearance can include pill color, shape, size, and markings (such as letters/words, lines, grooves, or designs printed on the pill). This survey is about changes in pill appearance. Note: When we say the word “pill” in this survey, we mean drugs in the form of capsules or tablets.


Mark your responses using an or check in the appropriate boxes. Unless otherwise stated, please provide only ONE response per question.


Section 1. Pill appearance preferences and perceptions.

As a reminder, pill appearance includes the pill’s color, shape, size, and any markings such as, letters/words, lines, grooves, or designs printed on the pill.


Always

Usually

Rarely

Never

  1. How often do you rely on pill appearance to make sure you are taking the correct medication?


  1. In the last year, how frequently have you refilled a prescription where the pills differed in appearance from the pills you received in the immediately prior prescription?

4 or more times

2-3 times

1 time

Never

Don’t know or don’t recall


  1. Do you associate the appearance of your pills with the drug companies making them (for example: “because this pill is green, I know it is from Merck”)?

Yes

No

Not sure



  1. In the past year, when the appearance of one of your pills changed from one refill to another, did you think that change meant that a different manufacturer was making the pill?

Yes

No

Not sure

I did not notice a change in pill appearance in the past year.


  1. If you received a generic pill with a new appearance during a routine refill, would you think the new pill could be less effective?

Yes No Not sure


  1. If you received a generic pill with a new appearance during a routine refill, would you think the new pill could be less safe?

Yes No Not sure



Now, imagine you got a normal refill of a prescription drug you had been on for a long time.


Definitely yes

Probably yes

Have no preference

Probably no

Definitely no

  1. Would you like the pill color to be the same as usual?

  1. Would you like the pill shape to be the same as usual?

  1. Would you like the pill size to be the same as usual?

  1. Would you like the pill markings (letters/ words, lines, grooves, or designs) to be the same as usual?

  1. If your pill appearance changed, would you like to be notified of the change by the pharmacy?




  1. If your pharmacy were to notify you about a pill appearance change, how would you prefer to be notified?

Verbally, in person, or on the phone

Using a sticker on the prescription bottle

Email or mailed letter

No preference

  1. Assume that Generic Pill A costs you $10 per month. It would cost the manufacturers an extra $5 per month to make sure the appearance of Generic Pill A remains the same every time you refill it. Would you pay $15 per month for Generic Pill A to make sure your pill has the same size, shape, and color at each refill?

Yes

No

Not sure


  1. Assume that Generic Pill B costs you $15 per month. It would cost the manufacturers an extra $10 per month to make sure the appearance of Generic Pill B remains the same every time you refill it. Would you pay $25 per month for Generic Pill B to make sure your pill has the same size, shape, and color at each refill?

Yes

No

Not sure


  1. Assume that Generic Pill C costs you $5 per month. It would cost the manufacturers an extra $1 per month to make sure the appearance of Generic Pill C remains the same every time you refill it. Would you pay $6 per month for Generic Pill C to make sure your pill has the same size, shape, and color at each refill?

Yes

No

Not sure




Section 2. Pill appearance changes.

You may have noticed that, in the last few months, the appearance of your gen-name (Brand-name) changed. Please think back to this specific change in appearance.


  1. As best you recall, did your pill change in:


Yes

No

Don’t Recall

a. Color?

b. Shape?

c. Size?

d. Any markings such as letters/words, lines, grooves, or designs printed on the pill?


  1. As best you recall, did your pharmacist:

Yes

No

Don’t Recall

a. Talk to you about the change, in person or on the phone?

b. Put a sticker on the pill bottle or prescription bag to let you know about the change?


  1. As best you recall, did you:

Yes

No

Don’t Recall

a. Think the medication you got was the same as before, even though it looked different?

b. Think you got the wrong pill?

c. Ask your pharmacist about the new pill’s appearance?

IF YES: Did your pharmacist relieve your concerns?

d. Contact your doctor or prescriber to ask about the new pill’s appearance?

IF YES: Did your doctor or prescriber relieve your concerns?

e. Search the Internet to determine the identity of the new pill?

f. Not take the pill home, or return it to the pharmacy after taking it home?

g. Have concerns that the new pill would not work as well as the pill you were taking?

h. Have concerns that the new pills would cause more side effects than the pill you were taking?


  1. After taking the gen name pill with the new appearance, did you:

Yes

No

Don’t Recall

a. Experience any new symptoms related to the condition being treated?

b. Experience any new side effects?

c. Experience any improvements in your condition being treated by the pill?

d. Experience no changes in your condition being treated by the pill?

e. Need to start taking a different drug to treat the same condition?

f. Switch back to the pill with the prior appearance?

g. Adjust the dose of your medication?

h. Use gen name less frequently?

i. Stop using gen name?



Section 3. General questions about brand-name and generic drugs, and about you.

In this set of questions, we are interested in your views on generic pills in general.

When comparing generic and brand-name pills, do you believe that generic pills:

Definitely

yes

Probably

yes

Probably not

Definitely not

Don’t know/ Not sure

  1. Are as effective as brand-name pills?

  1. Are as safe as brand-name pills?

  1. Have the same side effects as brand-name pills?

  1. Are made of the same active ingredients as brand-name pills?


  1. In general, how do you feel about taking a generic vs. brand-name drug?  Would you say you:

Much prefer a brand-name drug

Slightly prefer a brand-name drug

Don’t prefer one or the other

Slightly prefer a generic drug

Much prefer a generic drug


  1. In the last year, how many times have you asked your doctor to prescribe a brand-name drug rather than a generic?

4 or more times

2-3 times

1 time

Never

Don’t know or don’t recall


  1. If you have asked your doctor to prescribe a brand-name drug rather than a generic drug, how often has your doctor agreed to your request?

Always

Usually

Sometimes

Never

Don’t know or don’t recall


  1. Please select your age group:

18-25

26-33

34-41

42-49

50-57

58-64

65 or over

Thank you for your participation!

Please return your completed survey to:

ANA Research, 6 Pine Tree Dr Ste 200, Arden Hills, MN 55112

Prefer not to answer





  1. Are you:

Male

Female


  1. Please describe your race or ethnicity: (Select all that apply)

American Indian/Native American

Asian/Pacific Islander

Black/African-American

Hispanic/Latino

Other ­­­­­­­­­­­­­­­­­­­­­­

Prefer not to answer

White/Caucasian


  1. What is the highest level of schooling you have completed?

Less than high school

High School/GED

Some college/2-year degree (associates)

4-year college degree

Master’s degree

Advanced health-related degree (for example, MD, DDS, health-related PhD)

Advanced non-health-related degree (for example, JD, non-health-related PhD)


  1. Please estimate your total household income from all sources in 2014.

Less than $15,000

$15,000 - $29,999

$30,000 - $49,999

$50,000 - $74,999

$75,000 - $100,000

Greater than $100,000

Prefer not to answer

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