AHRQ, in collaboration with the
Department of Defense's (DoD) Tricare Management Activity (TMA),
developed TeamSTEPPS® ("Team Strategies and Tools to Enhance
Performance and Patient Safety") to provide an evidence-based suite
of tools and strategies for teaching teamwork-based patient safety
to health care professionals. In 2007, AHRQ and DoD coordinated the
national implementation of the TeamSTEPPS Program. The main
objective of this program is to improve patient safety by training
a select group of stakeholders such as Quality Improvement
Organization (QIO) personnel, High Reliability Organization (HRO)
staff, and healthcare system staff in various teamwork,
communication, and patient safety concepts, tools, and techniques.
Ultimately, TeamSTEPPS will help to build a national and
state-level infrastructure for supporting teamwork-based patient
safety efforts in healthcare organizations l. The National
Implementation of TeamSTEPPS Master Training Program includes the
training of "Master Trainers" in various health care systems
capable of stimulating the utilization and adoption of TeamSTEPPS
in their health care delivery systems, providing technical
assistance and consultation on implementing TeamSTEPPS, and
developing various channels of learning (e.g., user networks,
various educational venues) for continuing support and improvement
of teamwork in health care. AHRQ has already trained a corps of
over 5000 participants to serve as the Master Trainer
infrastructure supporting national adoption of TeamSTEPPS. An
anticipated 2400 participants who are registering for the program
will be studied in this assessment. Participants in training become
Master Trainers in TeamSTEPPS and are afforded the opportunity to
observe the program's tools and strategies in action. In addition
to developing a corps of Master Trainers, AHRQ has also developed a
series of support mechanisms for this effort including a data
collection Web tool, a TeamSTEPPS call support center, and a
monthly consortium to address any challenges encountered
implementing TeamSTEPPS. Participants applied to the program as
teams representing their organizations and were accepted as
training participants after having completed an organizational
readiness assessment. Due to the differences among the types of
organizations participating in the program, each participant has a
different potential to apply tools and concepts within and/or
beyond their home organizations.
US Code:
42
USC 299 Name of Law: Healthcare Research and Quality Act of
1999
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