2020 Research and Testing Management Plan

2020 Census Research and Testing
Management Plan

TABLE OF CONTENTS
1.0 Background ..........................................................................................................................................................3
2020 Census Research and Testing Strategy ...........................................................................................4
2.0 General Approach..............................................................................................................................................4
2.1 High level Vision for Research and Testing .......................................................................................4
2.2 Goals of Research and Testing ................................................................................................................5
2.3 High Level Questions to be Answered .................................................................................................7
3.0 Tests Planned ......................................................................................................................................................8
4.0 Research and Testing Implementation ....................................................................................................9
4.1 Research on Program Management................................................................................................... 10
4.2 Research on Census/Survey Engineering ....................................................................................... 10
4.3 Research on Frame Development Methods.................................................................................... 12
4.4 Research on Response Methods .......................................................................................................... 16
4.5 Research on PublishIng Data ................................................................................................................ 29
4.6 Research on Test, Evaluation, and Unique Operations .............................................................. 30
4.7 Research on Infrastructure (Field and IT) ...................................................................................... 31
5.0 Integration Research and Testing ........................................................................................................... 34
6.0 Questions Descoped ...................................................................................................................................... 35
7.0 Approval Signatures...................................................................................................................................... 37
8.0 Document Logs ................................................................................................................................................ 38
8.1 SENSITIVITY Assessment ...................................................................................................................... 38
8.2 Review/Approval ..................................................................................................................................... 38
8.3 VERSION History ....................................................................................................................................... 39
9.0 WORKS Cited .................................................................................................................................................... 40
Appendix A: Mapping of 2012-2015 Projects to Research Tracks.................................................... 41
Appendix B: Mapping of Research Objectives to Test Results and Design Impacts (Past) ..... 42
Appendix C: Mapping of Future Design Decisions to Research Questions (Future) .................. 43
Appendix D: Detailed List of 2020 Census Tests ...................................................................................... 44
Appendix E: List of Teams .................................................................................................................................. 47
Appendix G: Mapping of Questions from FY13 Business Plan ............................................................ 59
Appendix F: List of Acronyms........................................................................................................................... 64

ii

RESEARCH AND TESTING PROGRAM
FOR THE 2020 CENSUS
1.0 BACKGROUND
The Census Bureau is making fundamental changes to the design, implementation, and
management of the decennial Census in order to meet the strategic goal and challenge of the
2020 Census. These changes will build upon the successes and address the challenges of the
previous censuses, while also balancing challenges of cost containment, quality, flexibility,
innovation, and disciplined and transparent acquisition decisions and processes.
The purpose of the 2020 Census is to conduct a census of population and housing and
disseminate the results to the President, the states, and the American people. The goal of the
2020 Census is to count everyone once, only once, and in the right place. For the 2020
Census we designed an operation that allows us to do this at a lower cost per household
(adjusted for inflation) than the 2010 Census, while maintaining high quality results.
The objective of the Research and Testing (R&T) component of the 2020 Census is to
develop 2020 Census design decisions based on solid evidence and a trade-off analysis
aimed at conducting the 2020 Census at a lower cost per household (adjusted for inflation)
than the 2010 Census, while maintaining high quality results. Evidence-based design
decisions should be informed by the best insights that can be gathered−within schedule and
budget constraints−on costs, benefits, and risks of different combinations of innovations.
The Research and Testing Management Plan provides direction for the R&T activities and
decision-making in accordance with the critical success factors identified in the 2020
Program-Level Research and Testing Strategy and with the overall R&T objectives. This
plan provides the overarching management and analysis framework for executing research
and testing projects and integrating the results across projects to ensure a solution that
reflects the best information available across the Census Bureau, and within the broader
community. Specifically, it defines the high-level research for the life cycle of the program
by defining the
 research questions to be answered,
 resources contributing to the research,
 field test(s) that will inform the answers to the questions,
 status that defines where we are toward the completion of the research,
 completion date or expected decision date, and
 priority placed on the research question.
These research questions are organized around the operations in the 2020 Census
Operational Plan (DCMD, 2015) and this R&T plan also describes the program-level analysis
and integration questions across operations. Begun in 2012, the 2020 Census Research and
Testing Program’s research on cost-saving design changes was largely completed by the end
of FY 2015, culminating in the release of the 2020 Census Operational Plan. In FY 2016, the
Census Bureau has moved from the research and testing period to focus on operational
design, development, and systems testing for the 2020 Census.
3

For budget tracking and reporting purposes, the work occurring in the FY12-FY15 Research
and Testing Phase is organized around standard Work Breakdown Structure (WBS).
Projects in the WBS may be associated with more than one of these research tracks.

2020 CENSUS RESEARCH AND TESTING STRATEGY
The 2020 Census Research and Testing (R&T) strategy, management, and activities support
achieving the goals and objectives for the 2020 Census Program.

The 2020 Census Program-Level Research and Testing Strategy for FY 2012-2014 issued
in November of 2011 aligned with the draft Census Bureau Strategic Plan (2012-2016).
It was designed to address the four goals that cascaded from the Department’s Balanced
Scorecard: Mission Excellence, Customer Service Excellence, Organizational
Excellence, and Workforce Excellence. This R&T Management Plan updates and
defines the research and testing throughout the life cycle and maintains prior alignment.

2.0 GENERAL APPROACH
2.1 HIGH LEVEL VISION FOR RESEARCH AND TESTING
The basic process flow for the 2020 Census research is shown in Figure 1 below:

Research
Objectives
in the form of
questions

Test Results
that answer the
questions

Operational
Design
Decisions based
on the results

FIGURE 1: RESEARCH PROCESS

Research ideas are collected and prioritized. Based on available funding and time,
research objectives are constructed and in the form of questions to help inform the design
of tests to answer the questions. Formal test plans are written for each test to document
the objectives and methods to answer the questions. Then we execute the test including
an IT Architecture and Business Process Model for each test. Next, after the data are
collected and analyzed, the results of the analysis are recorded in Results Reports. Those
findings ultimately inform the design of the 2020 Census. Appendix B shows this
mapping of high-level questions from the Business Plan for the 2020 Census (Colosi,
2013) to research objectives that are answered by various types of tests. Appendix B also
maps the test results to design decisions found in the 2020 Census Operational Plan
(DCMD, 2015).
The tests conducted early in the decade (2012-2015) are aimed at answering specific
research questions (objectives) needed to make decisions on the most important aspects
of the operational design for the four key innovation areas. The four Key Innovation
Areas are:
4

Reengineering
Address
Canvassing

Utilizing
Administrative
Records

Optimizing
Self-Response

Reengineering
Field Operations

Starting in Fiscal Year 2016, the focus shifts to validating and refining the design by
testing the interaction across operations. Appendix C shows :




all the research questions to be answered in the 2016-2019 timeframe that align
with the 2020 Census Operational Plan (DCMD, 2015);
the test that will answer the question; and
the date the results are expected to inform the design.

In addition, we begin to test production systems during the 2016 through 2018 time frame
by validating and refining the design. This includes testing the interactions across
operations and determining the proposed methodology for the operations. In addition,
testing of production systems begins during this time frame and continues through 2018.
An end-to-end test in with an April 1, 2018 Census Day will test the integration of all major
operations and systems. Figure 2 below presents a graphical view of the high-level plan.

FIGURE 2: HIGH LEVEL VISION OF THE LIFECYCLE

2.2 GOALS OF RESEARCH AND TESTING
The multiyear integrated program for planning, testing, and developing the
constitutionally mandated decennial census began with developing and solidifying the
research and testing infrastructure in Fiscal Year (FY) 2012. During FY 2012, plans
were developed and teams identified candidate methods for testing a number of
operational options. FY2013 was a “proof-of-concept” testing year. In FY 2014, we
focused on testing and refining specific options. We conducted numerous small
operational field tests to iteratively test and refine the options. We also planned the 2020
Census acquisitions strategy. In FY 2015, we continued conducting field tests, including
a large national self-response test to support selecting enumeration and infrastructure
5

options for self-response. Finally, by the end of FY 2015, we released the 2020 Census
Operational plan that details the design of the 2020 Census. The expected results of the
approaches for the 2020 Census are described below. These are not exhaustive but are
meant to highlight areas where approaches for 2020 Census specifically strive to
overcome some of the operational challenges encountered in the past. Further, we
describe the potential program return on investment.
1. Establishing early program integration and common vision setting, and
aligning major program control points - Development of the Strategic Plan
early in the life cycle to guide subsequent plans and work. A full life cycle,
integrated schedule, including a WBS, will link scope, budget, schedule, risk,
acquisitions, and testing.
2. Estimated costs better aligned with actual costs - Use of a budget that
incorporates successive approximation techniques for reduced uncertainty, and
allowing for alternative cost estimates and greater precision the closer we get to
2020.
3. Reduced contract risk and solutions to better meet actual program needs Adoption of an overall 2020 Census acquisition strategy for external contractor
support that is fully integrated with the Department of Commerce’s acquisition
guidelines. This strategy will include sourcing process criteria to enforce and
document in-house/out-source and build/buy decisions.
4. Fewer and less severe risk events - Initiation of risk management at the
beginning of the planning cycle to mitigate risk early in the decennial census
research and testing cycle and continued commitment to risk management
throughout the life cycle.
5. Better metrics for determining how the program is progressing across
numerous projects - Execute a performance management process, which
includes resource-loaded schedules1, for all projects in the program in order to
illustrate how a project's performance is related to its specific problems, goals,
and objectives.
6. Increased efficiency, reduced costs, consistent quality, and reduced data
collection timeline – Focus on four Key Innovation Areas, apply innovations to
other operations and study interaction of innovations, focus on quality impacts of
innovations, and implement a cost effective integrated design.

1

The 2020 Census Program is following the Enterprise-level lead in development of Earned Value
Management (EVM); as a result, EVM will be part of subsequent life cycle phases but will not be part of
2020 R&T phase. Resource loaded schedules begins this process.

6

2.3 HIGH LEVEL QUESTIONS TO BE ANSWERED
Below are the major research questions from the Business Plan for the 2020 Census
(Colosi, 2013) that were addressed during the research that occurred in the FY 2012-2015
timeframe. The answers to these questions and the more detailed research questions
provided later in this document also provide a roadmap to complete the research in 20162018 that yields a 2020 Census final design that is innovative and reduces costs.
A. Expanded, Automated, and Tailored Contact Strategies and Self-Response: How
do we leverage technology, variations in demographic and geographic response
propensities, and new response modes to increase self-response?
B. Reengineered Field Infrastructure: How can we modernize and increase the
efficiency and utility of our Field operational infrastructure?
C. Reengineered IT Infrastructure: How can we modernize and increase the
efficiency and utility of our IT infrastructure, building enterprise shared services?
D. Address Frame Updating: Given the nature of the Address List Development
process, which includes multiple inputs and a dynamic status, how will we determine
the required level of quality needed in the address frame to conduct an accurate
census and then measure the quality of the continually updated MAF for that
purpose?
E. Reduce Workloads and Increase Efficiency of Non-Response Operations: How
do we improve nonresponse followup data collection strategies and leverage
administrative records (including commercial files) to significantly reduce decennial
census enumeration cost while maintaining quality?
F. General Design Questions: If a greater number of response modes and
administrative records are cornerstones of the 2020 Census design, will we be able to
effectively unduplicate response data, deal with potential privacy and confidentiality
concerns, adapt our design to specific areas or addresses, reduce paper, increase
productivity in the field, and streamline operations?
Appendix A identifies the planned research projects (2012-2015) and their associated
research tracks, as defined from the 2013 Business Plan (Colosi, 2013).

7

3.0 TESTS PLANNED
Table 2 lists the operational tests executed or planned for the 2020 Census. More details
of each test can be found in Appendix D. Formal Test Plans were written as well to
detail all the objectives, methods, and magnitude of each test, as appropriate.
TABLE 2: OPERATIONAL TESTS

Calendar
Year
2012
2013
2014

2015

2016

2017
2018
2019

Test
Public Opinion Polling (ongoing as needed)
2012 National Census Test
2013 National Census Contact Test
2013 Census Test
2014 Census Test
Continuous Small-Scale testing (ongoing as needed)
LUCA Focus Groups
2014 Human-in-the-Loop Test (aka SIMEX – Simulation
Experiment)
Address Validation Test (starts in late 2014)
2015 Optimizing Self-Response Test
2015 Census Test
2015 National Content Test
MAF Coverage Study (includes production work)
2016 Census Test
Address Canvassing Test
MAF Coverage Study (includes production work)
2017 Census Test
MAF Coverage Study (includes production work)
2018 Census End-to-End Test
MAF Coverage Study (includes production work)
Post End-to-End Testing

Tests may be added or deleted, as research project owners identify need, present the need
through the 2020 Census governance boards, and receive investment commitment.

8

4.0 RESEARCH AND TESTING IMPLEMENTATION
Research objectives are organized around the standard Work Breakdown Structure for the
2020 Census:
1.
2.
3.
4.
5.
6.
7.

Program Management,
Census/Survey Engineering,
Frame,
Response Data,
Publish Data,
Test and Evaluation, and
Infrastructure.

NOTE: The Census Bureau’s standard WBS includes work for “Sample”. Because the
decennial census does not do sampling for the production decennial census, we have
embedded this component of our design and implementation, when relevant, into the
operations responsible for the sampling tasks for the program.
Research questions come from three basic sources: the FY 2012 and FY 2013 Business
Plan (Colosi, 2013), objectives identified for specific tests, and the 2020 Census
Operational Plan (DCMD, 2015). The mapping of questions from the FY13 Business
Plan to this document is found in Appendix F.
A complete list of acronyms is included in Appendix G.
Identifiers for each research question (e.g., SEI1) are identifying the operation
responsible (in the example referenced, the ID references Systems Engineering and
Integration) and are numbered for reference purposes. Also, included in the research
questions are references (e.g., C.d), back to the Business Plan from 2013 (Colosi, 2013).
These identifiers link the current research agenda back to the original questions proposed
in 2012 and 2013.
Resources typically refer to the teams that are contributing directly to the work to answer
the question. See Appendix E for a list of the teams in the program2.
Tests link the research question to a specific test or tests (see Section 3) that contribute to
answering the question. Additional details of each test can be found in Appendix D.
Point-in-time priority indicators are assigned to each research question as follows:
H - High priority
M - Medium priority
L - Low priority

2

Note, as the 2020 Census Program moves out of the Research and Testing phase, the “teams” and their
membership are being updated. The lists provided in Appendix E represent a snapshot at the time of the
publication of this report.

9

For each research question or objectives, high priority will be given to methodological
studies early in the life cycle. These priorities will change over time as we progress to
focus more on development and implementation of the production work.
For all objectives, the work will not be “complete” until final documentation of the
project has been written, reviewed, and filed.
4.1 RESEARCH ON PROGRAM MANAGEMENT
None at this time.
4.2 RESEARCH ON CENSUS/SURVEY ENGINEERING
ID mapping to operations:
SEI is Systems Engineering and Integration.
SPC is Security, Privacy, and Confidentiality.
CFD is Content and Forms Design.
LNG is Language Services.


SPC1: What is public opinion toward the Federal Statistical System?
Resources: R&M Directorate and Privacy and Confidentiality team
Test(s): Public Opinion Polling
Status: Ongoing
Completion: Initial report 01/13/2015 (Childs, 2015)
Priority: H



SPC2: What are public opinions toward use of Administrative Records and thirdparty data?
Resources: Privacy and Confidentiality team
Tests: Public Opinion Polling, 2015 Census Test, and Optimizing SelfResponse Focus Groups
Status: Ongoing
Completion: Initial report 01/13/2015 (Childs, 2015)
Priority: H



SPC3: What are public opinions toward topics like Bring Your Own Device,
contact methods, and response methods?
Resources: Privacy and Confidentiality team
Tests: Public Opinion Polling, 2015 National Content Test, and
Optimizing Self-Response Focus Groups
Status: Ongoing
Completion: Initial report 01/13/2015 (Childs, 2015)
Priority: H



CFD1: Explore different formats and content to email, text and automated voice
invitations.
Resources: CFD IPT
10

Test(s): Small-scale Testing, 2015 Optimizing Self-Response Test, 2016
Census Test
Status: Ongoing
Completion: Initial report 01/13/2015 (Childs, 2015)
Priority: H


CFD2: Evaluate the performance of combined race and origin questions on the
Internet.
Resources: CFD IPT
Test(s): 2012 National Census Test and 2015 National Content Test
Status: Ongoing
Completion: Initial report 11/06/2014 (OSR R&T Team, 2014)
Priority: H



CFD3: What are qualitative results from other tests not designed for content
evaluations?
Resources: CFD IPT
Test(s): 2014 Census Test
Status: Ongoing
Completion: Initial report 07/24/2015 (OSR R&T Team, 2015)
Priority: H

□

CFD4: What are optimal designs of questionnaires (including size and page layout)
and non-questionnaire materials for the 2020 Census?
Resources: CFD IPT
Test(s): 2015 National Content Test, field tests
Status: In analysis phase
Decision by: October 2017 (initial), August 2018 (Final)
Priority: H

□

CFD5: Evaluate and compare different census content on race/origin, relationship,
and coverage. What are the final content topics for the 2020 Census?
Resources: CFD IPT
Test(s): 2012 National Census Test and 2015 National Content Test
Status: Initial report completed, additional work in analysis phase
Completion: Initial 11/06/2014 (OSR R&T Team, 2014)
Decision by: December 2016
Priority: H

□

CFD6: Measure accuracy of race/origin and coverage alternatives. What is the
final questionnaire wording for the 2020 Census?
Resources: CFD IPT
Test(s): 2015 National Content Test
Status: In analysis phase
Decision by: April 2018
Priority: H

□

CFD7: What is the paper questionnaire layout for respondents living in residences
other than households (e.g. group quarters and transitory locations)?
11

Resources: CFD IPT
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: September 2017
Priority: M
□

CFD8: Will the Census Bureau add a question related to tribal enrollment?
Resources:
Test(s): Center for Survey Methods qualitative work in 2015-2016 and
2017 Census Test
Status: Planning
Decision by: October 2017
Priority: M

□

LNG1: What are the number of non-English languages and level of support needed
for the 2020 Census?
Resources: LNG IPT
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: September 2017
Priority: H

□

LNG2: Can we deliver data collection instruments that cognitively work on small
devices and in multiple languages (C.k)?
Resources: LNG IPT, ITIN IPT, SEI IPT
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: September 2017
Priority: H

4.3 RESEARCH ON FRAME DEVELOPMENT METHODS
ID mapping to operations:
GEOP is Geographic Programs.
LUCA is Local Update of Census Addresses.
ADC is Address Canvassing.
□

GEOP1: Will there be a separate New Construction Program or will the GSS-I
program continue to collect new construction addresses for the 2020 Census?
Resources: Geographic Programs IPT
Test(s): None planned
Status: Under development
Decided by: August 2017
Priority: L

□

GEOP2: What Types of Enumeration Areas (TEA) are required for the 2020
Census?
Resources: Geographic Programs IPT
Test(s): 2016 Address Canvassing Test and 2017 Census Test
12

Status: Planned
Decided by: October 2017
Priority: H
□

GEOP3: How can we improve methods of processing address data (D.j)?
Resources: Geographic Programs IPT
Test(s): None
Status: Planned
Decided by: Under development
Priority: L



LUCA1: What changes in methods help increase participation and coverage, while
decreasing program costs for the 2020 Census LUCA Program?
Resources: LUCA IPT
Test(s): LUCA focus groups
Status: Complete
Completion: 4/13/2015 (LUCA R&T Team, 2015)
Priority: M



LUCA2: How can we improve the quality of address updates for the 2020 Census
LUCA Program?
Resources: LUCA IPT
Test(s): LUCA focus groups
Status: Complete
Completion: 4/13/2015 (LUCA R&T Team, 2015)
Priority: H

□

LUCA3: What is the 2020 Census LUCA Appeals process?
Resources: OMB, Address Canvassing IPT, LUCA IPT
Test(s): None planned
Status: Under development
Decided by: October 2016
Priority: M



LUCA4: How will we validate address data submitted by LUCA participants? To
what extent can administrative records and third-party data be used to validate
addresses submitted by LUCA participants?
Resources: LUCA IPT, Address Canvassing IPT
Test(s): None planned
Status: Complete
Decided by: December 2015 (ADC R&T Team, 2015)
Priority: H



ADC1: What is the most cost efficient business process to maintain the address
list? How should we reengineer the Address Canvassing operation?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
13

Priority: H


ADC2: Can In-Office methods to maintain and update the address list accurately
replace In-Field methods?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: H



ADC3: How can we measure, track, and ensure the accuracy of the Master
Address File? To what extent can we build a usable statistical model of MAF
errors, error components, and their magnitude (D.f)? How will we use the statistical
MAF error model and an independent team to measure the quality of the MAF
(D.g)? Does the quality of the MAF meet 2020 Census requirements (D.h)?
Resources: DCMD, DSSD, MAF Coverage Study Sub-IPT,
Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: M



ADC4: What components of the reengineered Address Canvassing are worth
pursuing? Can statistical models inform MAF error?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: H



ADC5: How effective is micro-targeting (Partial Block Canvassing) and use of
aerial imagery? Can we effectively navigate to a targeted portion of the block using
locational information produced based on in-office review of imagery?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: H



ADC6: What are the coverage implications comparing full block canvass and
partial block canvass?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: M

14

□

ADC7: What are the expected production rates for the Reengineered Address
Canvassing (D.b, D.d, D.e)? By component? Is Partial Block Canvassing (PBC)
more cost-effective than Full Block Canvassing? Discontiguous blocks?
Resources: Reengineering Address Canvassing R&T Team, Address
Canvassing IPT, ROCkIT Team, Budget Sub-Team
Test(s): 2015 Address Validation Test, 2016 MAF Coverage Study and
2016 Address Canvassing Test
Status: Planned
Completion: PBC Completed (AVT Team, 2015) January 2017
Priority: H



ADC8: What are potential issues affecting ability to conduct fieldwork and collect
accurate information? Is imagery required in the field? What other tools/data are
needed in the field? Should updates other than those specified be collected? How
do we limit the scope of work once in the field?
Resources: Reengineering Address Canvassing R&T Team
Test(s): Address Validation Test
Status: Complete
Completion: December 2015 (ADC R&T Team, 2015)
Priority: M

□

ADC9: How will the field reengineering concepts tested for NRFU be used for InField Address Canvassing?
Resources: Address Canvassing IPT, ROCkIT Team
Test(s): 2016 Address Canvassing Test
Status: Planned
Decision by: January 2017
Priority: M

□

ADC10: How will Quality Assurance be handled?
Resources: Address Canvassing IPT, DSSD
Test(s): 2016 MAF Coverage Study, 2016 Address Canvassing Test
Status: Planned
Decision by: January 2017
Priority: H

□

ADC11: What are the business processes for handling Transitory Locations during
Address Canvassing?
Resources: Address Canvassing IPT
Test(s): 2016 Address Canvassing Test
Status: Planned
Decision by: January 2017
Priority: L

□

ADC12: Will the Census Bureau be able to meet the 25 percent In-Field Address
Canvassing goal without sacrificing quality?
Resources: Reengineering Address Canvassing R&T Team, GSSI,
Address Canvassing IPT, MAF Coverage Study Sub-Team
Test(s): 2016 MAF Coverage Study and 2016 Address Canvassing Test
15

Status: Planned
Decision by: January 2017
Priority: H
□

ADC13: How will ungeocoded addresses be resolved as part of Address
Canvassing?
Resources: Address Canvassing IPT
Test(s): 2016 Address Canvassing Test
Status: Planned
Decision by: March 2017
Priority: H

□

ADC14: What feature data, if any, should be collected during an In-Field Address
Canvassing? What is the business process to meet spatial accuracy requirements for
capturing features and living quarter coordinates during In-Field Address
Canvassing if the devices are unable to meet these requirements?
Resources: Address Canvassing IPT
Test(s): 2016 MAF Coverage Study and 2016 Address Canvassing Test
Status: Planned
Decision by: March 2017
Priority: H

□

ADC15: What is the expected quality (coverage) yield for the reengineered
Address Canvassing, including all components?
Resources: Address Canvassing IPT, Quality Analysis IPT
Test(s): 2016 MAF Coverage Study and 2016 Address Canvassing Test
Status: Planned
Decision by: March 2017
Priority: H

4.4 RESEARCH ON RESPONSE METHODS
ID mapping to operations:
FPD is Forms Printing and Distribution. (none at this time)
PDC is Paper Data Capture. (none at this time)
IPC is Integrated Partnerships and Communication.
ICC is Integrated Communications Contract.
ISR is Internet Self Response.
NID is Non-ID Processing.
UE is Update Enumerate.
GQ is Group Quarters.
ETL is Enumeration at Transitory Locations.
NRFU is Nonresponse Followup.
FAA is Federally Affiliated Americans Count Overseas. (none at this
time)
CQA is Census Questionnaire Assistance.
RPO is Response Processing. (none at this time)
16

□

IPC1: What are the components and materials required for implementing the IPC?
What is the timing of each component?
Resources: Census will work with IPC IPT and ICC operation contractor,
IPC IPT
Test(s): None
Status: Contract in process
Decision by: March 2017
Priority: H

□

IPC2: What metrics will be used to evaluate the success of the ICP as well as each
individual component? Micro-targeted digital advertising? Automated telephone
messaging by local influencers? Providing donated thank you incentives to
respondents? Social media? Email? Audience segmentation models?
Resources: Independent Evaluation Contract, IPC IPT
Test(s): None
Status: Contract in process
Decision by: April 2017
Priority: H

□

IPC3: What is the expected return on investment break point for each component
of the IPC operation?
Resources: IPC IPT
Test(s): 2018 End-to End Test
Status: Will be addressed after contract is awarded
Decision by: September 2018
Priority: H



ISR1: What are the self-response rates and Internet self-response rates across
various contact strategies (A.a, A.b)? What are the response rate projections for all
self-response modes?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2012 National Census Test, 2015 Census Test, 2015 Optimizing
Self-Response Test, 2015 National Content Test, 2016 Census Test, 2017
Census Test, and 2018 End-to-End Test
Status: Initial report completed, Results updated through test and research
report(s) release(s)
Completion: Initial report 11/06/2014 (OSR R&T Team, 2014)
Decision by: October 2017
Priority: H



ISR2: What are the impacts on self-response rates when utilizing an internet push
methodology?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2012 National Census Test, 2014 Census Test, 2015 Census Test,
2015 Optimizing Self-Response Test, 2015 Census Test, 2016 Census
Test, and 2017 Census Test
Status: Initial report completed, Results updated through test and research
report(s) release(s)
Completion: Initial report 11/06/2014 (OSR R&T Team, 2014)
17

Priority: H


ISR3: What is the quality of the phone and email contact information acquired
from commercial sources?
Resources: Optimizing Self-Response R&T Team, Contact Frame R&T
Team, ISR IPT
Test(s): 2012 National Content Test, 2013 National Census Contact Test,
2015 Census Test, 2015 National Content Test, 2016 Census Test, and
small scale testing
Status: Initial report completed, ongoing
Completion: Initial report 09/18/2014 (CF R&T Team, 2014)
Priority: H



ISR4: How does early engagement of respondents (“Notify Me”3) impact selfresponse generally?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2014 Census Test, 2015 Optimizing Self-Response Test, 2015
Census Test
Status: Draft report under review
Completion: 07/24/2015 (OSR R&T Team, 2015)
Priority: H



ISR5: How do respondents react to email invitations? How do pre-notices (letters
and automated voice) used to introduce and legitimize email contacts impact
respondents?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2014 Census Test, 2015 Optimizing Self-Response Test
Status: Ongoing
Completion: Initial report 07/24/2015 (OSR R&T Team, 2015)
Priority: H

□

ISR6: How can different communication strategies affect self-response? Digital
advertising methods? “Notify Me” paired with advertising?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2015 Optimizing Self-Response Test
Status: Draft report in review
Completion: February 2016 (OSR R&T Team, 2016)
Priority: H

□

ISR7: How much can we improve the usability and respondent experience with
internet response functionality? Mobile-optimized application? Encouraging
responses without a Census ID?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2015 Optimizing Self-Response Test, 2015 Census Test, 2015
National Content Test, and 2016 Census Test

3

“Notify Me” is an approach that was proposed and tested in the Research and Testing period. “Notify
Me” provided respondents with a pre-registration website that collected contact information and
preferences from respondents on how they would like to participate in the Census.

18

Status: Draft report in review
Completion: February 2016 (OSR R&T Team, 2016)
Priority: H
□

ISR8: Will the Census Bureau provide a mobile application for Internet SelfResponse?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): No test planned
Status: Decision based on technical research and cost/benefit analysis
Decision by: January 2016
Priority: M

□

ISR9: What is the optimal combination of individual (e.g., housing unit) level
contact strategies used in 2020 and how will these be tailored based on demographic
and geographic areas? Which modes are most usable by which demographic,
language, and geographic groups (A.f)?
Resources: Optimizing Self-Response R&T Team, ISR IPT
Test(s): 2014, 2015, and 2016 Census Tests
Status: Planned
Decision by: October 2016
Priority: M

□

ISR10: What type of Internet form design will facilitate high quality self-response
data collection in Group Quarters?
Resources: Optimizing Self-Response R&T Team, CFD IPT, ISR IPT
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: October 2017
Priority: M

□

ISR11: What are the benefits and risks associated with using the Census contact
frame to reach respondents via email and text messages?
Resources: Contact Frame R&T Team, 2020 Integrated Communications
design, ISR IPT
Test(s): 2012 National Content Test, 2014 Census Test, 2015 Optimizing
Self-Response Test, 2016 Census Test, 2017 Census Tests, Small scale
testing
Status: Planned
Decision by: October 2017
Priority: H



NID1: Can we effectively automate the processing of census responses lacking a
preassigned census identification number?
Resources: NID R&T Team, NID IPT
Test(s): 2013 National Census Contact Test, 2014 Census Test, 2015
Optimizing Self-Response Test, 2015 Census Test, 2015 National Content
Test, and 2016 Census Test
Status: Draft Completed, ongoing
Completion: Draft 09/16/2013 (NID R&T Team, 2013)
19

Priority: H


NID2: What is the most effective process by mode for materials and real-time
processing for Non-ID responses?
Resources: NID R&T Team, NID IPT
Test(s): 2014 Census Test, 2015 Optimizing Self-Response Test, 2015
Census Test, 2015 National Content Test, and 2016 Census Test
Status: Ongoing
Completion: Initial report 07/24/2015 (OSR R&T Team, 2015)
Priority: H



NID3: What methodology will be used to conduct Non-ID response validation?
Resources: NID R&T Team, NID IPT
Test(s): 2014, 2015, 2016, 2017, and 2018 Census Tests
Status: Draft report in review, additional research planned
Completion: February 2016 (OSR R&T Team, 2016) (RIPF R&T Team,
2016)
Decision by: September 2016 (initial), (final) in 2018
Priority: H

□

NID4: How can Non-ID respondents help confirm the location of their living
quarters?
Resources: Carnegie Mellon research, NID R&T Team, NID IPT
Test(s): 2015 Optimizing Self-Response Test and 2016 Census Test
Status: Draft report in review, planned
Completion: February 2016 (OSR R&T Team, 2016)
Decision by: September 2016 (initial), (final) in 2018
Priority: M



NID5: At what proportion did office resolution confirm the existence and location
of nonmatching addresses?
Resources: NID R&T Team, NID IPT
Test(s): 2014, 2015, 2016 and 2017 Census Tests
Status: Draft report in review, additional research planned
Completion: 07/24/2015 (OSR R&T Team, 2015) February 2016 (OSR
R&T Team, 2016)
Decision by: September 2017
Priority: H

□

NID6: What is the expected scale of the 2020 Non-ID workload?
Resources: NID R&T Team, External Demand Modeling IPT, NID IPT
Test(s): 2016 and 2017 Census Tests, as well as the 2018 End-to-End Test
Status: Initial model available September 2015, updates planned annually
Decision by: September 2018
Priority: H

□

NID7: If the proportion of Non-ID responses increases in 2020, can the Census
Bureau accommodate the corresponding increase in workload for downstream
20

operations such as manual matching and geocoding or address verification (office
and field-based)?
Resources: NRFU R&T Team, NID R&T Team, NID IPT, External
Demand Modeling IPT
Test(s): 2016 Census Test, 2017 Census Test, and 2018 Census End-toEnd Test
Status: Cross reference with NRFU13, planned
Decision by: September 2018
Priority: H
□

NID8: How will Administrative Records and third-party data be used to improve
matching in Non-ID Processing?
Resources: Administrative Records Fitness for Use R&T Team, NID R&T
Team, NID IPT
Test(s): 2014, 2015, 2016 and 2017 Census Tests
Status: Draft report in review, additional research planned
Completion: 07/24/2015 (OSR R&T Team, 2015) February 2016 (OSR
R&T Team, 2016)
Decision by: Ongoing up to 2020
Priority: H

□

UE1: What actions are taken on the address list at the time of update (i.e., moves
across block or into a different Type of Enumeration Area)?
Resources: UE IPT
Test(s): 2017 Census Test
Status: Baseline decision to be tested in 2017 Census Test
Decision by: June 2016
Priority: H

□

UE2: Does the UE operation enumerate group quarters or are they provided to a
different 2020 Census operation for enumeration? Transitory Locations? What
automation instruments are needed?
Resources: UE IPT, GQ IPT, ETL IPT
Test(s): 2017 Census Test
Status: Baseline decision to be tested in 2017 Census Test
Decision by: Enumeration June 2016, Instruments December 2015
Priority: M

□

UE3: How will Remote Alaska be handled?
Resources: UE IPT
Test(s): None
Status: No research planned
Decision by: December 2017
Priority: L

□

UE4: How are Census IDs from the address list associated with or linked to the
notice of visit forms? How are Census IDs generated or assigned to newly
identified units not found on the address list?
Resources: UE IPT
21

Test(s): 2017 Census Test
Status: Baseline decision to be tested in 2017 Census Test
Decision by: Initial decision December 2015
Priority: H
□

UE5: What is the Update Enumerate contact strategy through mail? Paper
questionnaires? Telephone? Number of visits? Time of day? Leaving invitation or
notice of visit? Cost benefit of one visit?
Resources: UE IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: October 2017 (Mail and Paper – March 2016)
Priority: H

□

UE6: Can administrative records and third-party data be used to validate units in
QC?
Resources: UE IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: October 2017
Priority: M

□

GQ1: What varying computing capabilities and multiple formats for administrative
records and third-party data can be integrated into a standardized Census Bureau
system for processing?
Resources: GQ IPT
Test(s): No test planned
Status: Planning
Decision by: June 2016
Priority: H

□

GQ2: What is the optimal linkage methodology to ensure self-response data are
linked to the correct Group Quarters?
Resources: GQ IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: October 2017
Priority: H

□

GQ3: How much in-field Group Quarters enumeration will be required?
Resources: GQ IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: December 2017
Priority: H

□

GQ4: How will quality assurance be handled?
Resources: GQ IPT, DSSD
Test(s): 2017 Census Test
22

Status: Planning
Decision by: December 2017
Priority: H
□

GQ5: How will field reengineering concepts be used for integrating Group
Quarters with multiple housing unit enumeration operations (e.g., Nonresponse
Followup and Update Enumerate)?
Resources: GQ IPT, ROCkIT Team
Test(s): 2017 Census Test
Status: Planning
Decision by: December 2017
Priority: M

□

GQ6: What is the impact on quality and productivity of field staff if they are
required to conduct multiple operations?
Resources: GQ IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: December 2017
Priority: H

□

ETL1: What are the objectives and scope of the 2020 Census Enumeration at
Transitory Locations Program? What does success for the 2020 Census
Enumeration at Transitory Locations Program look like and how is it measured?
Resources: ETL IPT
Test(s): No test planned
Status: Planning
Decision by: September 2017
Priority: L

□

ETL2: What is the impact of self-response via the internet and Non-ID processing
on ETL?
Resources: ETL IPT
Test(s): No test planned
Status: Planning
Decision by: September 2017
Priority: L

□

ETL3: What will the quality assurance approach for the Enumeration at Transitory
Location Program involve (in-field, use of paradata, etc.)?
Resources: ETL IPT
Test(s): No test planned
Status: Planning
Decision by: September 2017
Priority: L



CQA1: What are the expected Census Questionnaire Assistance (CQA) telephone
workloads?
Resources: CQA IPT, External Demand Modeling IPT
23

Test(s): 2012 National Census Test, 2014 Census Test, 2015 Optimizing
Self-Response Test, 2015 Census Test, 2015 National Content Test, and
2016 Census Test
Status: Initial report completed, annual updates planned
Completion: 11/06/2014 (OSR R&T Team, 2014)
Priority: H


CQA2: What are the CQA telephone reasons for calls?
Resources: CQA IPT
Test(s): 2012 National Census Test, 2014 Census Test, 2015 Optimizing
Self-Response Test, 2015 Census Test, 2015 National Content Test, and
2016 Census Test
Status: Initial report completed, assessment ongoing
Completion: March 2019; Initial report completed 11/06/2014 (OSR R&T
Team, 2014)
Priority: H

□

CQA3: Will the 2020 CQA utilize Interactive Voice Response (IVR) as a data
collection mode (full or partial) to complete questionnaire items?
Resources: CQA IPT
Test(s): No test planned
Status: In analysis phase
Decision by: April 2016
Priority: M

□

CQA4: Will CQA include a Quality Outbound Operation?
Resources: CQA IPT, NRFU IPT
Test(s): TBD
Status: Planning
Decision by: September 2017
Priority: H

□

CQA5: Will CQA handle centralized outbound calling for Nonresponse Followup
quality assurance component?
Resources: CQA IPT, NRFU IPT
Test(s): 2016 Census Test
Status: Planned
Decision by: September 2016
Priority: H

□

CQA6: Will CQA take calls to support field enumerators who are having language
issues? What languages will be supported by the CQA?
Resources: LNG IPT, CQA IPT, NRFU IPT
Test(s): 2014-2017 Census Tests
Status: Planned
Decision by: June 2016 (Field enumerators - January 2018)
Priority: H

24

□

CQA7: When and how will the CQA as a response mode be communicated to the
public?
Resources: Integrated Partnership and Communications, CQA IPT
Test(s): No test planned
Status: Will be addressed after contract is awarded
Decision by: September 2018
Priority: H

□

CQA8: When do CQA operations start and end? By component?
Resources: CQA IPT, ISR IPT, IPC IPT, NRFU IPT, UE IPT
Test(s): 2017 Census Test
Status: Not planned
Decision by: January 2018
Priority: M

□

CQA9: What is the impact of the mailing strategy on CQA workload?
Resources: ISR IPT, CQA IPT, External Demand Modeling IPT
Test(s): 2015 Census Test, 2016 Census Test, and 2017 Census Test
Status: Planned
Decision by: November 2017
Priority: H

□

CQA10: How will web chat be utilized during self-response on the internet?
Resources: ISR IPT, CQA IPT
Test(s): TBD
Status: Planning
Decision by: September 2017
Priority: H



NRFU1: Can we use administrative records and third-party data to enumerate some
non-responding housing units? Identify and remove vacant units from NRFU
workload? What is the final set of administrative records and third-party (including
state-level data sources) that are necessary to support the 2020 Census Nonresponse
Followup operation? How much of the non-response workload can be successfully
removed from fieldwork using Administrative Records (E.d)?
Resources: Administrative Records Fitness for Use R&T Team,
Administrative Records Modeling Team, NRFU R&T Team, NRFU IPT
Test(s): 2013, 2014, 2015, 2016, 2017, and 2018 Census Test
Status: Completed (preliminary), ongoing
Completion: Initial report (DCMD, 2015)
Decision by: September 2018 (final)
Priority: H



NRFU2: Can we use an adaptive design approach for cases not enumerated with
administrative records and third-party data? Compare to fixed enumeration
approach? Reduce number of contact attempts? What is the final approach for the
use of variable contact strategies and stopping rules to balance the goal of reducing
the number of attempts against having consistent response rates across demographic
groups and geographic area?
25

Resources: CAD, NRFU R&T Team, NRFU IPT
Test(s): 2013, 2014, 2015, and 2016 Census Tests
Status: Completed (preliminary)
Completion: Initial report (DCMD, 2015)
Decision by: September 2016 (final)
Priority: H
□

NRFU3: How can we use telephone methods to enumerate non-respondents?
Should decentralized telephoning (i.e., attempts made by an enumerator) and
appointments be incorporated into the nonresponse followup contact strategy?
Resources: NRFU R&T Team, ROCkIT, CQA IPT, NRFU IPT
Test(s): 2013 Census Test and 2016 Census Test
Status: Completed (preliminary)
Completion: Initial report (DCMD, 2015)
Decision by: September 2016 (final)
Priority: H

□

NRFU4: What are the optimal staff-to-supervisor ratios? Enumerator to LSO?
LSO to FMO? What is the field management staffing structure (including staffing
ratios) for the Nonresponse Followup operation?
Resources: NRFFU R&T Team, FLDI IPT, ROCkIT, NRFU IPT
Test(s): 2014 SIMEX Test, 2015- 2016 Census Tests, Possibly 2017
Census Test
Status: Completed (preliminary)
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Decision by: September 2016 (final)
Priority: H



NRFU5: What is required of the automated operational control system (MOJO) as
it pertains to the FMO/LSO management of staff, response data, and payroll data in
an operational setting?
Resources: NRFFU R&T Team, FLDI IPT, ROCkIT, NRFU IPT
Test(s): 2014 SIMEX Test
Status: Completed
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H



NRFU6: What are the FMO and LSO responsibilities and duties for the NRFU
operation?
Resources: NRFFU R&T Team, FLDI IPT, ROCkIT, NRFU IPT
Test(s): 2014 SIMEX Test
Status: Completed
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H



NRFU7: Are the training materials effective for the FMO and LSO roles?
Resources: NRFFU R&T Team, FLDI IPT, ROCkIT, NRFU IPT
Test(s): 2014 SIMEX Test
Status: Completed
26

Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H


NRFU8: How can we fully utilize a field operations management system that
leverages planned automation and available real-time data, as well as data
households have already provided to the government, to transform the efficiency
and effectiveness of data collection operations?
Resources: NRFFU R&T Team, FLDI IPT, ROCkIT, NRFU IPT, NID
IPT
Test(s): 2015 Census Test
Status: Draft report under review
Completion: February 2016 (RIPF R&T Team, 2016)
Priority: H

□

NRFU9: To what extent can we minimize the error associated with use of
administrative records and third-party data for the removal of vacants and occupied
housing units?
Resources: Administrative Records Fitness for Use R&T Team,
Administrative Records Modeling Team, NRFU R&T Team, NRFU IPT
Test(s): 2013, 2014, 2015, and 2016 Census Tests
Status: Planned
Decision by: September 2016
Priority: H

□

NRFU10: Will statistical modeling, a rules-based approach, or a combination be
used for determination of housing unit status?
Resources: Administrative Records Fitness for Use R&T Team,
Administrative Records Modeling Team, NRFU R&T Team, NRFU IPT
Test(s): 2013, 2014, 2015, and 2016 Census Tests
Status: Planned
Decision by: September 2016
Priority: H

□

NRFU11: When are proxy responses used in the Nonresponse Followup operation?
Resources: Administrative Records Modeling Team, NRFU R&T Team,
NRFU IPT
Test(s): 2014, 2015, and 2016 Census Tests
Status: Planned
Decision by: September 2016
Priority: H

□

NRFU12: What is the best approach for coordinating enumeration of
nonresponding addresses in multi-units and gated communities?
Resources: FLDI IPT, NRFU IPT
Test(s): 2016 Census Test
Status: Planned
Decision by: September 2016
Priority: H
27

□

NRFU13: How will any field verification of unmatched but geocoded Non-ID
response be integrated into the NRFU operation?
Resources: NID IPT, NRFU IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: September 2017
Priority: H

□

NRFU14: Given potential for infusing quality throughout the nonresponse
followup systems and procedures, what is the operational design for the NRFU
quality assurance component?
Resources: NRFU IPT, DSSD
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: September 2017
Priority: H

□

NRFU15: To what extent and how will vacant addresses and addresses found to
not exist, discovered during the in-field nonresponse followup, be verified?
Resources: NRFU IPT, Quality Analysis Team, DSSD
Test(s): 2017 Census Test
Status: Planning
Decision by: September 2017
Priority: H

□

NRFU16: To what extent and how can a last-resort data collection be implemented
within the controlled environment that exists with the reengineered workload
optimization and management capabilities?
Resources: NRFU R&T Team, NRFU IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: September 2017
Priority: H

□

NRFU17: Will fieldworkers enumerate adds found during nonresponse followup
and if so, how does the Census Bureau incorporate real-time Non-ID into the
process?
Resources: NID R&T Team, NRFU R&T Team, NID IPT, NRFU IPT
Test(s): 2017 Census Test
Status: Planning
Decision by: September 2017
Priority: H

□

NRFU18: What are the business rules for optimizing case assignments? What
should the contact strategy be in terms of modes and timing for household follow-up
(E.b)?
Resources: ITIN IPT, ROCkIT, NRFU R&T Team, NRFU IPT
Test(s): 2015, 2016, and 2017 Census Tests
Status: Planning
28

Decision by: September 2017
Priority: H
□

NRFU19: Given other aspects of the 2020 Census operational design, what is the
operational timing for the 2020 Census Nonresponse Followup operation?
Resources: NRFU IPT
Test(s): No test planned
Status: Under development
Decision by: September 2017
Priority: H

□

NRFU20: What are the sources that contribute to the Nonresponse Followup
universe (e.g., LUCA Appeals, late DSF adds, non-responding Update Enumerate
addresses, etc.)?
Resources: LUCA IPT, GEOP IPT, UE IPT, NRFU IPT
Test(s): No test planned
Status: Under development
Decision by: September 2017
Priority: H

□

NRFU21: What is the expected Nonresponse Followup workload (E.c)?
Resources: External Demand Modeling Team, NRFU R&T Team, NRFU
IPT
Test(s): Each test contributes to models
Status: Initial estimates completed, annual updates planned
Decision by: September 2017
Priority: H

□

NRFU22: What are the best enumerator performance indicators? What are the
production rates for non-response cases taking into account the use of
Administrative Records, adaptive design, and reengineered field (E.e)?
Resources: NRFU QC Sub-Team, ROCkIT, NRFU R&T Team, NRFU
IPT, Budget Sub-Team
Test(s): No test planned
Status: Under development
Decision by: September 2017
Priority: H

4.5 RESEARCH ON PUBLISHING DATA
ID mapping to operations:
DPD is Data Products and Dissemination. (none at this time)
RDP is Redistricting Data Program. (none at this time)
CRO is Count Review.
CQR is Count Questions Resolution.
ARC is Archiving. (none at this time)
□

CRO1: What are the objectives, scope, and operational timeline of the 2020
Census Count Review Program?
29

Resources: CRO IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2017
Priority: L
□

CQR1: What are the objectives, scope, and operational timeline of the 2020
Census Count Questions Resolution operation?
Resources: CQR IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2019
Priority: L

4.6 RESEARCH ON TEST, EVALUATION, AND UNIQUE OPERATIONS
ID mapping to operations:
CMDE is Coverage Measurement Design and Estimation.
CMM is Coverage Measurement Matching. (none at this time)
CMFO is Coverage Measurement Field Operations.
IA is Island Areas Enumeration
EAE is Evaluations and Experiments. (none at this time)
□

CMDE1: How can vital statistics be better used, or combined with other data
sources to improve the DA estimates by age and sex, and to better estimate or
expand the race and Hispanic origin categories for which the DA estimates are
produced?
Resources: CM IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2016
Priority: M

□

CMDE2: What are the objectives, scope, and operational timeline of the 2020
Census Coverage Measurement program?
Resources: CM IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2018
Priority: H

□

CMFO1: Will the CCM person data collection instruments need a larger FormFactor (possibly a tablet) for automated instruments instead of a smartphone?
Resources: CM IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2016
Priority: M
30

□

CMFO2: Will there be an additional telephone operation that is needed before the
CCM Person Interview?
Resources: CM IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: September 2016
Priority: M

□

IA1: What are the objectives, scope, methods, and operational timeline of the 2020
Census Island Areas Enumeration operation?
Resources: IA IPT
Test(s): No test planned
Status: Unfunded through Fiscal Year 2015
Decision by: Varies
Priority: L

4.7 RESEARCH ON INFRASTRUCTURE (FIELD AND IT)
ID mapping to operations:
DSC is Decennial Service Center.
FLDI is Field Infrastructure.
DLM is Decennial Logistics Management.
ITIN is IT Infrastructure.
□

DSC1: How do alternatives to Government Furnished Equipment impact Help
Desk Support?
Resources: DSC IPT, ITIN IPT
Test(s): 2014, 2015 and 2016 Census Tests
Status: Related to ITIN4, Baselined and updated annually based on tests
Decision by: January 2017
Priority: H

□

DSC2: What is the optimal service center staffing structure for the 2020 Census?
Centralized or decentralized? Optimal staff ratios? Type of technical support
needed in local field offices? Impact on services rendered of the number of field
offices that are deployed, and number of field staff hired? Impact on services
rendered of using wireless connectivity in the field offices?
Resources: DSC IPT
Test(s): 2014, 2015, 2016, and 2017 Census Tests
Status: Baselined and planned to be updated annually based on tests
Decision by: January 2017
Priority: H

□

DSC3: What methods will be available for contacting the Service Center (e.g., live
online chat, texting, smartphone applications, etc.)?
Resources: DSC IPT
Test(s): 2014, 2015, 2016, and 2017 Census Tests
Status: Baselined and updated annually based on tests
31

Decision by: January 2017
Priority: H


FLDI1: How many early local census offices (ELCO), local census offices (LCO),
and regional census centers (RCC) are required to support field operations (B.a)?
Where will the field offices be located?
Resources: Field Infrastructure IPT
Test(s): Based on workload estimates
Status: Complete
Completion: October 2015 (DCMD, 2015)
Decision by: for location - January 2017
Priority: H



FLDI2: What staff positions are required in the ELCOs/LCOs to support address
listing and field enumeration (B.b)?
Resources: Field Infrastructure IPT, ROCkIT Team
Test(s): 2014 SIMEX and 2015 Census Test
Status: Complete (preliminary)
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H



FLDI3: How can we effectively automate and streamline field operations to take
advantage of changes in design and technology in response and non-response
follow-up data collection modes (B.h)?
Resources: Field Infrastructure IPT, ROCkIT Team
Test(s): 2014 SIMEX and 2015 Census Test
Status: Complete (preliminary)
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H



FLDI4: How can we improve the efficiency of training field staff to better utilize
advanced training techniques to get better data at lower costs (B.l)? How does
automated training impact subject retention by enumerators (B.d)? How does
automated training impact the infrastructure (B.e)?
Resources: Field Infrastructure IPT, ROCkIT Team
Test(s): 2014 SIMEX and 2015 Census Test
Status: Complete (preliminary)
Completion: December 31, 2014 (SIMEX R&T Team, 2014)
Priority: H

□

FLDI5: What is the approach for the recruiting and onboarding process? What
policies and procedures need to be tested to minimize impact to recruiting (C.f)?
Resources: FLDI IPT
Test(s): 2015 and 2016 Census Test
Status: Planned, Decisions validated during the 2017 Census Test
Completion: January 2017
Priority: H

32

□

DLM1: How can we improve logistics management business processes to ensure
timely, cost effective, delivery of materials to support decennial census activities
(B.k)?
Resources: DLM IPT, FPD IPT
Test(s): No test planned
Status: Baseline based on market research
Decision by: December 2015
Priority: L

□

ITIN1: Given the enabling technologies and integrated research plans for the
decennial census, what are the optimal designs for a virtual office computing
environment and field office test bed (B.m)? What technologies will be available to
support the operational field infrastructure (B.g)? IT Infrastructure (C.a)?
Resources: FLDI IPT, ITIN IPT
Test(s): Ongoing
Status: Constant reappraisal
Decision by: virtual office computing environment made in 2015
Priority: H

□

ITIN2: How can we modernize and increase the efficiency of our IT infrastructure
(C.b)? What cloud services are required to support the 2020 operational design (to
include CEDCaP and non-CEDCaP)?
Resources: ITIN IPT
Test(s): 2016 Census Test
Status: Planned
Decision by: June 2016
Priority: H

□

ITIN3: What is the solutions architecture (applications, data, infrastructure,
security, monitoring, and service management) for the 2020 Census, including use
of enterprise solutions? What are the options for a successful real-time headquarters
workload management system (C.c)?
Resources: CEDCAP, SEI IPT, SPC IPT, ITIN IPT
Test(s): Ongoing for each test
Status: Maturation of the business architecture and solutions architecture
in line with the refinements of the Operational Plan and test results
Decision by: September 2016
Priority: H

□

ITIN4: To what extent will BYOD and device as a service (DAS) be used to
support field operations? What is the plan for the use of mobile devices for the
2020 Census? Security Platform for Mobile Devices (DAS & BYOD)? BYOD
Acceptable Use Policy? BYOD Reimbursement Policy?
Resources: ITIN IPT, NRFU IPT
Test(s): 2014, 2015, and 2016 Census Tests
Status: Device as a service added as option for 2016 Test
Decision by: September 2016 (initial), October 2017 (final)
Priority: H
33

□

ITIN5: What is the projected demand that the IT infrastructure and systems need
to accommodate?
Resources: External Demand Model Team, ITIN IPT
Test(s): 2016 Census Test
Status: Planned
Decision by: June 2016 (constant revisions)
Priority: H

□

ITIN6: What IT infrastructure is needed for broad business implementation of
administrative records and third-party data from legal and security perspectives, like
Title 26?
Resources: Administrative Records Modeling, ITIN IPT, RP IPT
Test(s): 2016, 2017, and 2018 Census Tests
Status: Planning
Decision by: September 2018
Priority: H

5.0 INTEGRATION RESEARCH AND TESTING
ID mapping to operations:
SEI is Systems Engineering and Integration.
INT is integration cross operations.
□

SEI1: What tools and test materials are required to support the integrated tests
(Performance Test Services, Representative Test Data, etc.)?
Resources: SEI IPT
Test(s): 2016 - 2019 Tests
Status: Planning
Decision by: September 2016
Priority: M

□

INT1: Based on cost and quality trade-off analysis, what is the optimal operational
design for field operations (B.f)? All operations and design?
Resources: Quality Analysis IPT
Test(s): 2016 and 2017 Census Tests
Status: Baselined without trade-off analysis, research planned for 2016
with updates ongoing through 2020
Decision by: September 2017
Priority: H

□

INT2: What is the optimal timing of the integrated operations?
Resources: Management
Test(s): 2016 and 2017 Census Tests
Status: Baselined without trade-off analysis, research planned for 2016
with updates ongoing through 2020
Decision by: September 2017
Priority: H
34

□

INT3: How can we improve the quality of matching and unduplication throughout
decennial census operations (F.a)?
Resources: Matching Improvement Team, Matching IPT, Non-ID R&T
Team
Test(s): ongoing throughout the decade
Status: Some analysis done as part of Non-ID, planned for 2016
Decision by: Ongoing
Priority: H

□

INT4: What are the workload and cost impacts of each operation? What are
workload and cost impacts of various telephone methods on NRFU?
Resources: CQA IPT, NRFU IPT
Test(s): 2016 and 2017 Census Tests
Status: Objectives under development
Decision by: September 2017
Priority: H

□

INT5: What is the expected coverage by demography and geography of the
integrated operational design?
Resources: Quality Analysis IPT
Test(s): 2016 and 2017 Census Tests
Status: Planning
Decision by: September 2017
Priority: H

□

INT6: What are the mode effects for the methods proposed in the Operational Plan,
including paper, internet, telephone, person, and administrative records?
Resources: Undefined
Test(s): 2017 Census Tests, 2018 End-to-End Test
Status: Under development
Decision by: January 2019
Priority: H

6.0 QUESTIONS DESCOPED
How do we partition the initial enumeration universe (based on optimal contact methods
and gaps in coverage from strategies) (A.h)?
Rationale: Reworded from technical question to research question ISR10
Which language support services and technologies across contact and enumeration
methods are most effective in increasing response and reducing differential self-response
(A.i)?
Rationale: Descoped due to resource constraints
What changes do we need to make to decennial census forms design to ensure culturally
and functionally appropriate translations (A.j)?
Rationale:
Rationale: Recently created corporate Translation Office will cover this
35

Can we use a mobile LCO (B.c)?
Rationale: Descoped due to resource constraints
How can we improve the effectiveness of Quality Control methods (B.i)?
Rationale: QC questions are embeded in each operation, depends on the
design, delayed due to resource constraints
What are the alternatives and selected source for each of the major functions and when
can the 2020 solution be integrated to support the research work (C.d)?
Rationale: Not a research question, will be answered but not in R&T
What is the right point in the recruiting and hiring process to conduct fingerprinting and
name check (C.i)?
Rationale: Descoped due to resource constraints
How does BYOD (and Device as a Service) impact our Help Desk support (C.j)?
Rationale: Question was re-scoped into DSC1
Can we implement the technology needed for a mobile LCO (C.l)?
Rationale: Descoped due to resource constraints
How should household follow-up be improved by demography/geography (E.a)?
Rationale: Question was re-scoped into NRFU2
Do enumerator incentives impact production rates (E.j)?
Rationale: Descoped due to resource constraints
How can we best develop and maintain an independent administrative records research
composite and assess the quality of the records (best sources and methods) (E.l)?
Rationale: This work was done but documentation was not completed due
to resource constraints

36

7.0 APPROVAL SIGNATURES

_____________________________________________
Deirdre Bishop
Chief, Decennial Census Management Division

Date

_____________________________________________
Shirin Ahmed
Date
Assistant Director for Decennial Census Programs

_____________________________________________
Lisa Blumerman

Date

Associate Director for Decennial Census Programs

Approved for Internal Census Bureau Use Only
All Census Users
Restricted Access

________
Initials

37

8.0 DOCUMENT LOGS
8.1 SENSITIVITY ASSESSMENT
This table specifies whether the document contains any administratively restricted
information.
Verification of Document Content
This document does not contain any:


Title 5, Title 13, Title 26, or Title 42 protected information;
 Procurement information;
 Budgetary information; and/or,
 Personally identifiable information.
Document Author/Team Lead:
Robert Colosi
Date:

08/31/15

8.2 REVIEW/APPROVAL
This table documents the review level and approval authority.
Document Review and Approval Tier: Strategic Document
Name
Patrick Cantwell
Evan Moffett
Maryann Chapin
Jessica Graber
Andrea Brinson
Tim Trainor
Atri Kalluri
Deirdre Bishop
Shirin Ahmed

Area Represented
Decennial Statistical Studies Division:
Division Chief
Decennial Census Management Division:
Operations Program Manager
Decennial Census Management Division:
Operations Program Manager
Decennial Census Management Division:
Operations Program Manager
Decennial Census Management Division:
Deputy Chief
Geography Division
Chief
Decennial Information Technologies Division
Chief
Decennial Census Management Division
Chief
Assistant Director for Decennial Census
Programs
38

Date
10/2/15
12/15/15
12/15/15
12/15/15
12/15/15
12/28/15
12/28/15
12/28/15
12/28/15

Document Review and Approval Tier: Strategic Document
Name

Area Represented

Date

Lisa Blumerman

Associate Director for Decennial Census
Programs

12/28/15

8.3 VERSION HISTORY
The document version history recorded in this section provides the revision number, the
version number, the date it was issued, and a brief description of the changes since the
previous release. Baseline releases are also noted.
Version

Date

Description

V0.1

12-05-11

Submitted from Operations Area Lead to the PM Process
Area for distribution to 20RPO peer reviewers

V1.0 Draft

04-30-12

Minor editorial fixes and version modified to a proposed
baseline 1.0 for actual release to peer reviewers.

V1.0

05-16-12

Final document following PM, SEI, and OPS Area peer
review finished on 5/11/12. Ready for baselining. Sent to
the 20RPO Document Manager on 5/16/12.

V1.0

05-17-12

Final Draft completed Document Management Review.

V1.0

08-07-12

Final draft for 20RPO Chief approval, incorporates
comments from PM, SEI, and OPS reviews.

V2.0

08-18-15

Updated based on reorganization

V3.0

09-18-15

Updated to reflect 2020 Census Operational Plan and
restructured

V3.1

12-28-15

Final - Incorporated changes from review

39

9.0 WORKS CITED
Bishop, D. (2014). The Path to the 2020 Census Design Decision.
CF R&T Team. (2014). 2020 Research & Testing Program Research Results Report: Contact
Frame.
Childs, J. H. (2015). 2020 Privacy and Confidentiality Accomplishments and Findings.
Colosi, R. (2013). Business Plan for the 2020 Census in Support of the FY2013 Budget
Submission.
DCMD. (2015). 2020 Census Operational Plan.
LUCA R&T Team. (2015). 2020 Census Local Update of Census Addresses Program
Improvement Project Recommendations.
NID R&T Team. (2013). Analysis of Non-ID Processing Results for the 2013 National Census
Contact Test.
OSR R&T Team. (2014). 2020 Research & Testing Program Research Results Report: 2012
National Census Test Contact Strategy Results; Optimizing Self Response (4.103) .
OSR R&T Team. (2016). 2015 Optimizing Self-Response Test Results Report.
RIPF R&T Team. (2015). 2020 Research and Testing: 2014 Census Test Results Report.
RIPF R&T Team. (2016). 2015 Census Test Results Report.
SIMEX R&T Team. (2014). Census Simulation Experiment Final Report.

40

APPENDIX A: MAPPING OF 2012-2015 PROJECTS TO RESEARCH
TRACKS
GSS Recommendations

GSS
Initiative

4.101 Automating
Field Activities
(Listing
Requirements)
8.101 Improving
Quality Control
(Requirements)
8.108 Field Staff
Training
(Requirements)
8.102 Alternative
Administrative
Records Database
8.106 Contact
Frame

8.104 Privacy and
Confidentiality
Study

Frame
Development
Improvements

3.101 Master Address
File Error Model

Error Model

3.103 LUCA Program Improvement
3.104 Frame Extract Evaluation
3.105 MTDB Business Rules
Improvement

3.102
Independent
MAF Quality
Assessment

4.101 Automating Field Activities (Development)
4.104 Workload Management Systems
4.106 Multiple Mode Interface Study (Development)
8.109 Logistics Mgmt/Field Infrastructure Study
8.103 Integrated IT Enterprise Infrastructure
8.110 Virtual LCO and LCO Testbed
Technical
Constraints and
Requirements
Opportunities
Opportunities
for use of
4.102
Reducing
and
Improving
Person
Follow-up
Admin
Operations
Records
4.103 Optimizing Self response
8.107 Supplementing and Supporting Non-response
with Administrative Records
Requirements

Integrate /
Evaluate
Frame Dev.
Design

Integrate /
Evaluate
Infrastructure
Design

Field Tests are embedded in the projects.

Frame
Development

Recommended
Infrastructure
Designs

Recommended
Enumeration
Designs
Integrate /
Evaluate
Enumeration
Design

Constraints,
Design Options
Constraints,
Issues,
Requirements
Issues, Impacts
Impacts
4.105 Questionnaire Content, Design and Mode Study
4.106 Multiple Mode Interface Study (Content)
4.107 Non-ID Processing
5.101 Coding, Editing, and Imputation Study
8.101 Improving Quality Control (QA Plan)
8.106 Matching Process Improvement
8.108 Field Staff Training (Process Design)
7.101 Enhancing Demographic Analysis
7.102 CCM/PES Improvement Study
7.103 Alternative CCM Study

Recommended Frame
Development Designs

Infrastructure

Recommended
Preliminary
Design
Conduct
Alternatives further
(2014)
research,
Integrate /
operational
Evaluate
testing, and
Overall
detailed
Design
design
(2015-2017)

Enumeration

Integrate /
Evaluate
Evaluative
Program
Design

Evaluative
Programs
Recommended Evaluative
Programs Designs

FIGURE 3: PROJECT AND KEY DECISION POINT INTERDEPENDENCIES

APPENDIX B: MAPPING OF RESEARCH OBJECTIVES TO TEST
RESULTS AND DESIGN IMPACTS (PAST)
Double click the file below to view the embedded file.

42

APPENDIX C: MAPPING OF FUTURE DESIGN DECISIONS TO
RESEARCH QUESTIONS (FUTURE)
Double click the file below to view the embedded file.

43

APPENDIX D: DETAILED LIST OF 2020 CENSUS TESTS
Test
Public Opinion
Polling

2012 National
Census Test

2013 National
Census Contact Test

Scope
A public opinion survey of attitudes toward statistics
produced by the federal government over the next
two years, that focuses on trust in the federal
statistical system, the credibility of federal statistics,
and attitudes toward and knowledge of the statistical
uses of administrative records.
850 nationally representative housing units per
week (telephone)
A study of overall self-response rates and Internet
self-response rates
80,000 nationally representative housing units
A study to evaluate the quality of the Contact Frame (a
list of supplemental contact information such as email
addresses and phone numbers, built from third-party
data sources)

Timing
Nightly Gallup
Polling starting in
February 2012 and
ongoing as needed

Conducted from
August 2012 to
October 2012
Conducted in January
2013

A study to test proposed enhancements to automated
processing of census responses lacking a preassigned
census identification number (Non-ID Processing)

2013 Census Test

39,999 nationally representative addresses
An operational study of Nonresponse Followup
procedures

2014 Census Test

2,077 housing units in Philadelphia, PA
An operational study of self-response and nonresponse
followup procedures

Continuous SmallScale testing

192,500 housing units in portions of Montgomery
County, Maryland and Washington, D.C.
A study to identify respondent and non-respondent
reactions to new modes of decennial census contact
and response, specifically with regard to privacy and
confidentiality

LUCA Focus Groups

Email 1,000-2,200 housing units (convenience sample)
Focus groups consisted of eligible LUCA participants
representing various sizes and types of governments
across the nation
Engaged with 46 governmental entities

44

Conducted in the first
week of December
2013
Census Day of July 1,
2014

Started in January
2014 and ongoing as
needed

Conducted from
March 2014 through
June 2014

2014 Human-in-theLoop Test

Address Validation
Test – MAF Model
Validation Test

Address Validation
Test – Partial Block
Canvassing

A simulation of reengineered field operations using an
Operational Control Center and the enhanced
operational control system (MOJO) to test proposed
devices, systems, and the field structure for staff and
management processes
87 field and office staff tested real-time field operations
and field management structure in a simulated
environment
Evaluate methods for a Reengineered Address
Canvassing
10,100 nationally representative blocks (100 blocks
with no addresses); about 1.04 million addresses in the
sample blocks
Evaluate methods for a Reengineered Address
Canvassing

Conducted in
November 2014

Conducted from
September 2014 to
December 2014

Conducted from
December 2014 to
February 2015

Staff conducted an interactive review of aerial imagery
over time and geographic quality indicators

2015 Optimizing
Self-Response Test

615 blocks with national distribution were listed by 35
professional staff
An operational study of self-response procedures

Census Day of April 1,
2015

407,000 housing units in the Savannah, Georgia media
market

2015 Census Test

2015 National
Content Test
2016 Census Test

2016 Address
Canvassing Test

120,000 sampled self-responding housing units
An operational study of nonresponse followup
procedures
165,000 sampled housing units in Maricopa County,
Arizona
A sample of 1.2 million nationally-representative
addresses. Includes 20,000 addresses in Puerto Rico
and 100,000 addresses sampled reinterview.
An operational study of self-response and nonresponse
followup procedures
Approximately 225,000 housing units per site in Los
Angeles County, California and Harris County, Texas
An operational study of in-office and in-field address
canvassing procedures

45

Census Day on April
1, 2015

Census Day of
September 1, 2015
Census Day of April 1,
2016

Conduct in the Fall of
2016; continues into
2017

2017 Census Test

An operational study of address canvassing, selfresponse, and nonresponse followup procedures

Census Day of April 1,
2017

2018 Census End-toEnd Test

Urban, Rural, Puerto Rico, and Group Quarters
represented

Post End-to-End
Testing

Tests seven major threads that cover the vast majority
of the 2020 Census requirements
Ensure that any changes made to fix defects in the
systems tested in the 2018 End-to-End Test
performance testing in 2019 minimizes the risk of
system crashes and respondent delays

Census Day of April 1,
2018 (Address
Canvassing in prior
calendar year)

46

Throughout 2018 and
2019

APPENDIX E: LIST OF TEAMS 4
Integrated Product
Team (IPT)

Program
Manager

Team Leader

Stakeholders

Proposed Working IPTs (WIPTs)

Program Management
1

4

PM

Program
Management

Deidre
Hicks

Schedule
Budget
Performance Measurement
Risk Management
Census/Survey Engineering
Jeff Smith
Scott Fifield

2

SEI

Systems Engineering
and Integration

Pete
Boudriault

3

SPC

Security, Privacy, and
Confidentiality

Pam
Mosley

John Moulton

POL: Byron Crenshaw
OIS: Rainier Munoz
FLD: Lou Konya

4

CFD

Content and Forms
Design

Jessica
Graber

Gianna Dusch

DCMD: Kuopei (Gwen) White, Jenny Kim,
Dan Reyes, Francis McPhillips (address
collection only), Daniel Reyes/Will
Caldwell (PR, IA)
POP: Keith Woodling, Kristin Koslap,
Leanna Mellott, Colleen Hughes Keating
DSSD: Mike Bentley, Julia Coombs,
Rachel Horwitz
SEHSD: Ellen Wilson, Mary Schwartz,
Arthur Cresce

Requirements Engineering
Solution Development
Integration and Architecture
Security
Privacy and Confidentiality

Note, as the 2020 Census Program moves out of the Research and Testing phase, the “teams” and their membership are being updated. The lists provided in
Appendix E represent a snapshot at the time of the publication of this report.

5

LNG

Language Services

Jessica
Graber

Kuopei (Gwen)
White

DCMD: Jenny Kim, Gianna Dusch, Enid
Santanaortiz, Belkines Germosan, Will
Caldwell (PR, IA), Jane Ingold
DCBO: Mary Bucci
POP: Keith Woodling
DSSD: Mike Bentley
FLD: Emma (Vicki) Burke, Tomas
Encarnacion
CLMSO: Briana Kaya
CSM: Patricia Goerman, Leticia
Fernandez
Frame

48

6

GEOP

Geographic Programs

Evan
Moffett

Carrie Butikofer

DCMD: Will Caldwell (PR, IA), Shawn
Hanks
FLD: Gail Leithauser, Nicole Parent
GEO: Laura Waggoner, Mike Clements,
Andrea Johnson

7

LUCA

Local Update of
Census Addresses
(LUCA)

Evan
Moffett

Mark Scheu

DCMD: Shawn Hanks, Carrie Butikofer,
Will Caldwell (PR)
GEO: Laura Waggoner, Brian Timko
NPC: Sheila Gividen
FLD: Heidi Crawford

49

TEA
BCU
BAS/BVP: Laura Waggoner (GEO)
PSAP, TSAP, and PUMA:
Josh Coutts (GEO), Vince Osier
(GEO), Laura Waggoner (GEO),
Ryan Short (GEO)
Geographic Partnership: Laura
Waggoner (GEO), Carrie Butikofer
(DCMD), Mary Bucci (DCBO)
Collection Geography: Michael
Clements (GEO), Carrie Butikofer
(DCMD), Sari Jolly (DCMD)
TAB Block Delineation: Kevin
Hawley (GEO), James Whitehorne
(RDO), Vince Osler (GEO)
Geographic Delineations: Vince
Osier, Laura Waggoner (GEO), Josh
Coutts (GEO), Kevin Hawley (GEO),
Ryan Short (GEO)
GARP: Laura Waggoner (GEO),
Ryan Short (GEO)
Map Production and Plotting:
Nathan Jones (GEO), Laura
Waggoner (GEO)

8

ADC

Address Canvassing

Evan
Moffett

Karen Owens

9

FPD

Forms, Printing, and
Distribution

Alexa
JonesPuthoff

Mark Matsko

GEO: Greg Hanks, Mike Ratcliffe, Andrea
Johnson, Laura Waggoner, Lee Wantela,
Dan Keefe, Robert Darmario, April
Avnayim, Paul Namie
FLD: Gail Leithauser, Karen Field, Tracy
Newman, Laurie Simonds
DSSD: Debbie Fenstermaker, RJ
Marquette, Laura Ferreira, Leah Marshall
DCMD: Shawn Hanks, Dora Durante,
Deborah Russell, Latrice Brogsdale Davis,
Sally Snodgrass, Nadine Huntley-Hall, Will
Caldwell (PR), Rohn Mclean*, KD Brar*
*contractor
Response Data
ACSD: Linda Vaughn
ADEP: Jennifer Morse
DCMD: Jane Ingold, Jenny Kim (Gwen
White, Belki Areans), Will Caldwell (PR,
IA) Daniel Reyes, Dora Durante (Jeremy
Roberts), Evan Moffett, (Shawn Hanks)
Maryann Chapin (Teresa Hicks), Mark
Wolfram, Myron Smith, Robert Packard,
Ray Muenzer, Karen Wyatt-Meyer,
Shawn Ray
DITD: Debbie Mockabee
DSSD: RJ Marquette (Glenn Wolfgang),
Tom Mule
EPCD: Meg Ruhnke
FLD: Gail Leithauser, Bryn Johnson (Lillian
(Denise) Gordon), Hector Merced
NPC: Edmond Jarrell (Jennifer Simpson,
Karl Krider)

50

In-Office Canvassing: April
Avnayim
In-Field Canvassing: Tracy
Newman
In-Office GQ: Latrice Brogsdale
Davis
MAF Coverage Study: Karen
Owens
In-House update
Quality Control
Update GQ Frame

10 PDC

Paper Data Capture

Alexa
JonesPuthoff

Mark Matsko

ACSD: Linda Vaughn
ADEP: Jennifer Morse
DCMD: Jane Ingold, Jenny Kim (Gwen
White, Belki Areans), Will Caldwell (PR,
IA) Daniel Reyes, Dora Durante (Jeremy
Roberts), Evan Moffett, (Shawn Hanks)
Maryann Chapin (Teresa Hicks), Mark
Wolfram, Myron Smith, Robert Packard,
Ray Muenzer, Karen Wyatt-Meyer
DSSD: RJ Marquette (Glenn Wolfgang),
Tom Mule
EPCD: Meg Ruhnke
FLD: Gail Leithauser, Bryn Johnson (Lillian
(Denise) Gordon), Hector Merced
NPC: Edmond Jarrell (Jennifer Simpson,
Karl Krider)

11 ICO

Integrated
Partnership and
Communications

Tasha
Boone

Mary Bucci
(DCBO)

DCMD: Jane Ingold, Will Caldwell (PR, IA),
Alexa Jones-Puthoff
ADCOM: Lauren Shaw, Michelle Hedrick,
Monica Vines, Kendall Johnson
DIR: Stephen Buckner
CLMSO: Brian Kaya

51

Electronic Communication
Field Partnership Program
Advertising Campaign

12 ISR

Internet SelfResponse

Jessica
Graber

Jane Ingold

CSM: Beth Nichols
POP: Ann Ross, Dallas Peek, Christine
Flanagan Borman, Colleen Keating
DITD: Charles Kahn, Ray Muenzer, Myron
Smith
OSCA: Darlene Mone
GEO: Jeremy Hilts
DCMD: Jackie Postell, Sonia Collazo,
Belkines Arenas, Enid Santone, Will
Caldwell (PR), Alexa Jones-Puthoff, Kevin
Zajac
DCBO: Mary Bucci
DSSD: Mike Bentley, Rachel Horowitz
CARRA: Dave Sheppard, Kristine
Roinstad, Bonnie Moore
ADCOM: Logan Powell

13 NID

Non-ID Processing

Evan
Moffett

Francis
McPhillips

CARRA: Dave Sheppard
DCMD: Meagan Tydings, Dan Reyes (PR)
DSSD: Teresa Schellhamer
GEO: Jeremey Hilts

14 UE

Update Enumerate

Evan
Moffett

Shawn Hanks

DCMD: Carrie L Butikofer,
Dora B Durante, Shawn Hanks, Sonia
Collazo, Venus Anderson, Francis C
McPhillips, Karen A Piskurich, Will
Caldwell (PR, IA), Mark Matsko
DSSD: Robin A Pennington, RJ Marquette
FLD: Gail Leithauser, Bryn Johnson,
Karen Field
GEO: Seth Showalter

52

Internet
Contact Strategies

Remote Alaska
Rural area enumeration (Update
Leave/ Update Enumerate areas)
UE Quality Control

15 GQO

Group Quarters

Evan
Moffett

Dora Durante

DCMD: Latrice Brogsdale Davis, Theodora
Knight, Deborah Russell, Jeremy Roberts
DSSD: Diane Barrett
CAD: Louis Avenilla
FLD: Melody Troxell
GEO: Raymond Craig Jr.
POP: Marcella Jones-Puthoff
DITD: Waymon Meeks
Team Reviewers:
DCMD: Will Caldwell (PR, IA)
DSSD: Asaph Young Chun, Robin
Pennington
CARRA: David Sheppard
CSM: Leticia Esther Fernandez
FLD: Steve Walerysak
GEO:
PCO: Mary Reuling Lenaiyasa
POP: Charles Holmberg, Amy Symens
Smith, Kristin Koslap
DITD: Charles Kahn

16 ETL

Enumeration at
Transitory Locations

Maryann
Chapin

Maryann Chapin

FLD: Gail Leithuaser, Bryn Johnson,
Hector Merced
DSSD: RJ Marquetter
GEO: Andrea Johnson
DITD: Charles Kahn
DCMD: Evan Moffett, Dora Durante, Josh
Latimore

53

GQ Administrative Records
GQ Enumeration (Field Operation)
Service Based Enumeration
Military Group Quarters
Shipboard Enumeration

17 CQA

Census Questionnaire
Assistance

Alexa
JonesPuthoff

Kevin Zajac
(DCMD)

DCMD: Andrea Brinson, Holly Stock, Lam
Nguyen, Jessica Graber, Jane Ingold,
Jennifer Kim, Maryann Chapin, John
Moulton, Sari Jolly, Noblis contractors
DCBO: Mary Bucci
ADSD: Sandy Ehni
OIS: Rainier Suazo Munoz

Inbound/Outbound Phone
Web Chat

18 NRFU

Nonresponse
Followup

Maryann
Chapin

Josh Latimore

DCMD: Francis McPhillips (Field
Verification), Will Caldwell (PR, IA), Jay
Occhiogrosso, Adley Kloth
FLD: Bryn Johnson, Gail Leithauser
ASD: John Studds
DSSD: Magda Ramos, Tom Mule
ADRM: Tammy Adams
Stephanie Studds
DITD: Charles Kahn
GEO: Greg Hanks, Andrea Grace Johnson
CARRA: Tom Mule, John Studds
NRFU QC: Bob Colosi, RJ Marquette, Gail
Leithauser, Bryn Johnson, Tammy Adams,
Hector Merced, Samantha Fish
Updates During NRFU: Francis
McPhillips, Gail Leithauser, Bryn Johnson,
Tammy Adams
NRFU Contact Attempt: Tammy Adams,
Gail Leithauser, Bryn Johnson, Brian
DeVos, Tom Mule

NRFU Vacant Delete
NRFU Quality Control
Field Verification
Administrative Records

54

19 RPO

Response Processing

Jill O' Brien

Chuck Fowler
(DCMD)

20 FAA

Federally Affiliated
Americans Count
Overseas

Jessica
Graber

Will Caldwell
(DCMD)
Josephine Bustos

21 DPD

Data Products and
Dissemination

22 RDP

Redistricting Data
Program

Jessica
Graber

Jenny Kim
Jane Ingold

James
Whitehorne

CARRA: Dave Sheppard
CSM: Ben Klemens, Yves Thibaudeau,
William Hazard, William Winkler, Rolando
Rodriguez
DITD: Michael Clark, Jim Cope, Gary
Curzi, Charles Kahn, Gerard Moore
DSSD: Kevin Shaw, Aneesah Williams,
Deborah Fenstermaker (Teresa
Schellhamer, Andy Keller), Tom Mule,
Robin Pennington, Mike Bentley (Sarah
Konya)
DCMD: Jane Ingold, Will Caldwell (PR, IA)
Daniel Reyes, Evan Moffett, Maryann
Chapin (Teresa Hicks), Shawn Hanks
POP: Anne Ross (Keith Woodling),
Colleen Joyce, Chris Boniface, Marc Perry

Publish Data
DCMD: Maryann Chapin
DITD: Michael Clark
DSSD: Deborah Fenstermaker, Robin
Pennington, RJ Marquette, Gia Donnelly
BBSP and VTD:
RDO: James Whitehorne
GEO: Laura Waggoner, Andrew Stanislaw,
Ryan Short

55

Universe Control
Editing/Coding/Imputation
Administrative Records Use
Primary Selection Algorithm
Invalid Return Detection
Census Unedited File
Census Edited File

Products
Apportionment
Tabulation

23 CRO

Count Review

Maryann
Chapin

Maryann Chapin

CAD: Lou Avenilla
CARRA: Craig Cruse
DITD: Charles Kahn
DCMD: Evan Moffett, Dora Durante
FLD: Gail Leithauser
GEO: Mike Ratcliffe, Andrea Johnson,
Brian Timko
POP: Marc Perry, Jason Devine

24 CQR

Count Question
Resolution

Evan
Moffett

Dora Durante

CAD: Louis R Avenilla

25 ARC

Archiving

Jill O' Brien

Andrea Brinson

26 IAE

Island Areas
Enumeration

Jessica
Graber

Will Caldwell

27 CMDE

Coverage
Measurement Design
& Estimation

Maryann
Chapin

Other Censuses
DCMD: Shelby Plude

Test, Evaluation and Unique Operations
Teresa Hicks
Demographic Analysis
POP: Jason Devine, (Andrew) Jason
Reese, Chris Dick, Ben Bolender, Rodger
Johnson, Amel Toukabri
DCMD: Ryan Cecchi, Sherri Norris
Design and Estimation
DSSD: Tim Kennel, Magda Ramos, Tom
Mule, Andy Keller, Debbie Fenstermaker,
Gia Donnelley, Andreana Able, Scott
Konicki, Michael Clark
DCMD: Ryan Cecchi, Sherri Norris

56

Frame Development
Enumeration

Demographic Analysis
Design and Estimation

28 CMM

Matching
Include Coverage
Measurement
Matching (Computer
and Clerical)

Maryann
Chapin

Teresa Hicks

DSSD: Magda Ramos, Gia Donnalley,
Andreana Able, Anne Wakim, Ryan King,
Alicia Green
DITD: Michael Clark
DCMD: Ryan Cecchi, Sherri Norris
NPC: ?

HU Matching
Person Matching
Final HU Matching

29 CMFO

Coverage
Measurement Field
Operations

Maryann
Chapin

Teresa Hicks

DSSD: Magda Ramos, Gia Donnalley,
Diane Cronkite, Patricia Sanchez, RJ
Marquette, Andreana Able
FLD: Hector Merced, Joni Richman
DCMD: Ryan Cecchi, Sherri Norris
GEO: Andrea Johnson
NPC: ?
ADSD: Steven Tornell, Nicole Seamands,
Geoff Pesja

Independent Listing
HU Follow up
Person Interview
Person Follow up
Final HU Follow up

30 EAE

Evaluations and
Experiments

Maryann
Chapin

Maryann Chapin

31 DSC

Decennial Service
Center

Vacant –
Andrea
Brinson
Acting

Infrastructure
Renae Wallace
LTSO: Mark Markovic, Douglas Curtner
(LTSO)
ISSRO: Russell Richards
DITD: Justin McLaughlin
FLD: Bryn Johnson, Gail Leithauser
Richard Liqurie
DCMD: Will Caldwell (PR, IA)

57

Enumerator Help Desk
Electronic Help Desk (e-mail, Chat,
apps, and txt)

32 FLDI

Field Infrastructure

Alexa
JonesPuthoff

Shawn Ray

FLD: Sari Anderson, Gail Leithhauser,
Richard Liquori, John Donnelly, Sneha
Thakor Desai, Bob Tomassoni, Nelson Er,
Gini Winderson, Sydnee Reynolds
AMSD: Sandra Patterson, Jeffery Seibert,
Alessandro Rebaudengo, Jessica
Simmons, Curtis Allen
LTSO: Douglas Curtner
NPC: Edmond Jarrell
DCMD: Evan Moffett, Maryann Chapin,
Jenny Kim, Will Caldwell (PR, IA), Mark
Matsko, Kevin Zajac, Shawn Ray, Mark
Wolfram
ISSRO: Russell Richards

33 DLM

Decennial Logistics
Management

Alexa
JonesPuthoff

Shawn Ray
Edmond Jarrell
(NPC)

34 ITIN

IT Infrastructure

Justin
McLaughlin

Enterprise Applications
Decennial Specific Applications
Field Office IT Infrastructure
Mobile Computing
Integration Teams

35 EDM

External Demand
Modeling

36 QAT
36 ROCkIT

Quality Analysis
Reorganized Census
with Integrated
Technology

Mike Perez
Stephanie
Studds

Field Offices -(RCCs, LCOs, etc.) Acquisition/Lease, Provision, Build
out, and Supply
Human Resources Personnel
Management and Support Recruit, hire, train, payroll

Bob Colosi

58

APPENDIX G: MAPPING OF QUESTIONS FROM FY13 BUSINESS PLAN

FY13 Business Plan Detailed Questions
A. Expanded, Automated, and Tailored Contact Strategies and Self-Response: How do we
leverage technology, variations in demographic/geographic response propensities, and new
response modes to increase self-response?
a) What is the expected rate of self-response via the Internet? (ISR1)
b) What is the expected self-response rate? (ISR1)
c) In lieu of paper, what other strategies are effective at boosting the self-response rate?
(ISR3,4,5,6,7)
d) What technologies will be feasible for self-enumeration in 2020, and how will they differ by
demography and geography? (ISR4,5,7,9)
e) What is the best mix of modes and strategies by demography/geography to increase selfresponse? (ISR2,3,5)
i) What are the best notify-contact-remind strategies and timing by mode and by
demography/geography?
ii) What are the costs and benefits of different self-response modes by demography/
geography (including impact on data quality)?
iii) How can the Internet (e.g., social networking sites, email, text messaging, communities
of interest) be used for encouraging and collecting responses?
f) Which modes are most useable by which demographic, language, and geographic groups?
(ISR9)
g) How can we identify or develop alternative contact frames that can be geocoded to an
address? (ISR3)
h) How do we partition the initial enumeration universe (based on optimal contact methods
and gaps in coverage from strategies)? (ISR9)
i) Which language support services and technologies across contact and enumeration
methods are most effective in increasing response and reducing differential self-response?
(Descoped)
i) What are the optimal questionnaire designs and modes for recognized demographic and
Limited English Proficiency populations?

ii) How should residence rules presentation to respondents be modified for different
modes?
j) What changes do we need to make to decennial census forms design to ensure culturally
and functionally appropriate translations? (Descoped)
B. Reengineered Field Infrastructure: How can we modernize and increase the efficiency and
utility of our Field operational infrastructure?
a) How many early local census offices (ELCO), local census offices (LCO), and regional census
centers (RCC) are required to support field operations? (FLDI1)
b) What staff positions are required in the ELCOs/LCOs to support address listing and field
enumeration? (FLDI2, NRFU7)
c) Can we use a mobile LCO? (Descoped)
d) How does automated training impact subject retention by enumerators? (FLDI4)
e) How does automated training impact the infrastructure? (FLDI4, NRFU7)
f) What is the baseline operational design for field operations? (Op Plan, INT1)
g) What technologies will be available to support the operational field infrastructure? (ITIN1)
h) How can we effectively automate and streamline field operations to take advantage of
changes in design and technology in response and non-response follow-up data collection
modes? (FLDI3)
i) How can we improve the effectiveness of Quality Control methods? (Descoped)
j) How do we reduce the overall cost of field structure while ensuring the flexibility that
allows the Census Bureau to respond to unforeseen operational challenges and fluctuation
in workloads that put demands on these resources? (NRFU4, 5, 6, 7)
k) How can we improve logistics management business processes to ensure timely, cost
effective, delivery of materials to support decennial census activities? (DLM1)
l) How can we improve the efficiency of training field staff to better utilize advanced training
techniques to get better data at lower costs? (FLDI4, NRFU7)
m) Given the enabling technologies and integrated research plans for the decennial census,
what are the optimal designs for a virtual office computing environment and field office test
bed? (ITIN1)
C. Reengineered IT Infrastructure: How can we modernize and increase the efficiency and
utility of our IT infrastructure, building enterprise shared services?
a) What technologies will be available to support the IT infrastructure? (ITIN1)
60

b) How can we modernize and increase the efficiency of our IT infrastructure? (ITIN2)
c) What are the options for a successful real-time headquarters workload management
system? (ITIN3)
d) What are the alternatives and selected source for each of the major functions and when can
the 2020 solution be integrated to support the research work? (SEI2)
e) Can we technically build tools that will support field staff to “Bring Your Own Device”
(BYOD)? (ITIN4)
f) What policies and procedures need to be tested to minimize impact to recruiting? (FLDI5)
g) What is the business process for deploying BYOD? (ITIN4)
h) What is the architecture (including framework) and equipment #’s and type needed to
support for AC and field enumeration, including BYOD? (ITIN4)
i) What is the right point in the recruiting/hiring process to conduct fingerprinting and name
check? (Descoped)
j) How does BYOD impact our management and Help Desk support? (DSC1)
k) Can we deliver data collection instruments that cognitively work on small devices and in
multiple languages? (Descoped)
l) Can we implement the technolody needed for a mobile LCO? (Descoped)
D. Address Frame Updating: Given the nature of the Address List Development process, which
includes multiple inputs and a dynamic status, how will we determine the required level of
quality needed in the address frame to conduct an accurate census and then measure the
quality of the continually updated MAF for that purpose?
a) How much of the Address Canvassing universe workload can be reduced by using targeting
methods? (ADC2, 5, 6)
b) What are the production rates for the geographic areas in a targeted address canvassing
operation? (ADC7)
c) What is the geographic distribution of the blocks that will require canvassing in Address
Canvassing? (ADC4)
d) What is the impact of the automated address listing instrument on production rates?
(ADC7)
e) What is the impact of discontiguous blocks on production rates? (ADC7)
f) To what extent can we build a usable statistical model of MAF errors, error components,
and their magnitude? (ADC1, 3)
61

g) How will we use the statistical MAF error model and an independent team to measure the
quality of the MAF? (ADC1, 3)
h) Does the quality of the MAF meet 2020 Census requirements? (ADC3)
i) What improvements to the 2020 LUCA Program are desired or required that are costeffective and yield high data quality? (LUCA1, 2)
j) How can we improve methods of processing address data? (Descoped)
i) Can new methods be used for extracting addresses from the Master Address
File/Topologically Integrated Geographic Encoding and Referencing Database (MTDB)
for more efficient fieldwork than under current methods?
ii) Do we need to modify the MAF business rules, taking into consideration previously
unused data sources and enhanced Geography Division processes?
k) How can respondent-initiated responses be better linked to a geocoded address? (NID1,2)
E. Reduce Workloads and Increase Efficiency of Non-Response Operations: How do we
improve non-response follow-up data collection strategies and leverage administrative
reccords (including commercial files) to significantly reduce decennial census enumeration cost
while maintaining quality?
a) How should household follow-up be improved by demography/geography? (Descoped)
b) What should the contact strategy be in terms of modes and timing for household follow-up?
(NRFU2)
c) What is the expected non-response workload? (NRFU21)
d) How much of the non-response workload can be successfully enumerated using
Administrative Records? (NRFU1)
e) What are the production rates for non-response cases remaining after use of Administrative
Records for enumeration? (NRFU23)
f) What are the production rates if we don’t use admin records but make other changes in the
operation, e.g., adaptive design or limiting the personal visits? (NRFU2, 22)
g) What is the effect of centralized vs decentralized telephone followup strategy? (NRFU3)
h) What are the differences in production rates for housing unit status occupied vs vacant vs
deletes? Can administrative records impact those rates by mode/method of collection?
(NRFU22)
i) At what level can we link phone numbers to addresses to enable a telephone first followup
strategy? (NRFU3)

62

j) Do enumerator incentives impact production rates? (Descoped)
k) How can we best strategically re-use administrative records to improve quality, reduce
costs, reduce respondent burden, and improve program assessment methods? (NRFU1)
l) How can we best develop and maintain an independent administrative records research
composite and assess the quality of the records (best sources and methods)? (Descoped)
m) How can we use Administrative Records to replace non-response contacts? (NRFU1)
i) How many interview/contact attempts can be projected to be reduced?
ii) Can imputation methods be used to account for unresolved data due to curtailment?
iii) What happens to accuracy under different scenarios of non-response curtailment and
Administrative Records usage?
iv) How much does curtailing non-response reduce cost?
v) What biases are introduced by the use of administrative records for those purposes?
F. General Design Questions: If a greater number of response modes and administrative records
are cornerstones of the 2020 Census design, will we be able to effectively unduplicate response
data, deal with potential privacy and confidentiality concerns, adapt our design to specific areas
or addresses, reduce paper, increase productivity in the field, and streamline operations?
a) How can we improve the quality of matching and unduplication throughout decennial
census operations? (INT3)
i) What matching techniques, including new theoretical and/or methodological models
are optimal for each decennial census application?
ii) How do we determine optimal cutoffs for probabilistic matching?
b) How does using the Internet, web-based applications, and administrative record data in
ways under consideration for the 2020 Census impact the public’s perceptions of privacy
and confidentiality? (SPC2,3)
c) What is the best way to perform data collection functions for other groups (such as those in
Group Quarters) that are not major cost drivers for total costs? (Op Plan)
d) Can we integrate the coverage program as a way to save costs later? (Op Plan, CMDE1,
CMFO1, CMFO2)

63

APPENDIX F: LIST OF ACRONYMS
Acronym
20RPO
ADC
ARC
BYOD
CCM
CEDCaP
CF
CFD
CMDE
CMFO
CMM
CQA
CQR
CRO
DA
DAS
DCMD
DITD
DLM
DOC
DPD
DSC
DSF
DSSD
EAE
ELCO
ETL
EVM
FAA
FLDI
FMO
FPD
FY
GEO
GEOP
GQ
IA
ID
IPC
IPT
ISR
ISSO

Definition
2020 Research and Planning Office
Address Canvassing
Archiving
Bring Your Own Device
Census Coverage Management
Census Enterprise Data Collection and Processing
Contact Frame
Content and Forms Design
Coverage Measurement Design and Estimation
Coverage Measurement Field Operations
Coverage Measurement Matching
Census Questionnaire Assistance
Count Question Resolution
Count Review
Disclosure Avoidance
Device as a Service
Decennial Census Management Division
Decennial Information Technology Division
Decennial Logistics Management
Department of Commerce
Data Products and Dissemination
Decennial Service Center
Delivery Sequence File
Decennial Statistical Studies Division
Evaluations and Experiments
Early Local Census Office
Enumeration at Transitory Locations
Earned Value Management
Federally Affiliated Americans Count Overseas
Field Infrastructure
Field Manager of Operations
Forms Printing and Distribution
Fiscal Year
Geography Division
Geographic Programs
Group Quarters
Island Areas Enumeration
Identifier
Integrated Partnerships and Communication
Integrated Project Team
Internet Self-Response
Information System Security Officer
64

Acronym
IT
ITIN
IVR
KIA
LCO
LNG
LSO
LUCA
MAF
MMVT
MOCS
MOJO
NID
NPC
NRFU
OMB
OPS
OSR
PBC
PDC
PM
PMR
QC
RCC
RDP
RIPF
ROCkIT
RPO
R&M
R&T
SEI
SIMEX
SPC
UE
WBS

Definition
Information Technologies
IT Infrastructure
Interactive Voice Response
Key Innovation Areas
Local Census Office
Language Services
Local Supervisors of Operations
Local Update of Census Addresses
Master Address File
MAF Model Validation Test
Multimode Operational Control System
Operational Control System for Workload Planning
and Collection Processing
Non-ID Processing
National Processing Center
Nonresponse Followup
Office of Management and Budget
Operations
Optimizing Self Response
Partial Block Canvassing
Paper Data Capture
Program Manager
Program Management Reviews
Quality Control
Regional Census Center
Redistricting Data Program
Reducing and Improving Person Followup
ReOrganized Census with Integrated Technology
Response Processing
Research and Methodologies
Research and Testing
Systems Engineering & Integration
Simulation Experiment
Security, Privacy, and Confidentiality
Update Enumerate
Work Breakdown Structure

65