Follow Up Survey, 30-Months

APPENDIX D
LETTERS AND REMINDERS TO SURVEY SAMPLE MEMBERS

ADVANCE LETTER
[DATE]
[STUDY ID]

[FNAME LNAME]
[STREET ADDRESS]
[CITY], [STATE] [ZIP]
Dear [FNAME LNAME]:
The U.S. Department of Labor (DOL) is conducting a survey to determine if services you may
have received at [FILL LOCAL ONE-STOP NAME] affected your job opportunities or earnings.
DOL is studying the experiences of people like you who came to the Center seeking help in finding
a job or training. In [FILL RA MONTH/YEAR], you agreed to be part of this research study. The
Labor Department has contracted with Mathematica Policy Research, an independent research firm,
to conduct this survey as part of the study.
This letter is to tell you that an interviewer from Mathematica will be calling you shortly to talk
to you for about a half-hour. Mathematica will mail you a check for [FILL INCETIVE] for your
participation. The interview will involve questions about jobs you may have held, your experience
looking for work, and any job training, education, or re-employment services you received. If you’re
working or retired, we still need to talk to you. You may also call Mathematica, toll free, at (800)
395-1995 to do the interview.
Your participation is voluntary, but very important. All the information you provide during the
telephone interview will be kept private to the extent allowed by federal law and will be used for
research purposes only. Your name will not be associated with your answers, and your participation
in this study will not affect your receipt of any unemployment funds or services in the future. No
one will attempt to sell you anything or ask you for a donation because you participated in this study.
We look forward to speaking with you soon.
Sincerely,
[Signature]
[Name and Title]

Public reporting burden for this collection of information is estimated to average 40 minutes per respondent, including the time for reviewing
instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of
information. Send comments concerning this burden estimate or any other aspect of this collection of information to the U.S. Department of Labor,
Employment and Training Administration, WIA Evaluation Room N-5641, 200 Constitution Ave. NW, Washington, DC, 20210. According to the
Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information
unless it displays a valid OMB control number. The OMB control number for this information collection is 1205-0504. Expiration Date 01/31/2016.

LOCATING LETTER
[DATE]
[STUDY ID]
[FNAME LNAME]
[STREET ADDRESS]
[CITY], [STATE] [ZIP]
Dear [FNAME LNAME]:
The U.S. Department of Labor (DOL) is conducting a survey to determine if services you may
have received at your local Career or Workforce Center affected your job opportunities or earnings.
DOL is studying the experiences of people like you who came to the Center seeking help in finding
a job or training. About a year ago, you agreed to be part of this research study. DOL has contracted
with Mathematica Policy Research, an independent research firm, to conduct this survey as part of
the study.
Mathematica has tried calling you but does not have a current telephone number for you. Please
help us by calling Mathematica toll-free at 800-395-1995 to provide your current number or
to complete an interview (and to receive a check for [FILL INCENTIVE] as a thank you for your
participation). If we’re unable to reach you over the phone, one of our local representatives in your
area will be in touch to interview you in person.
Your participation is voluntary, but very important. The information you provide will allow us
to understand what works well and what doesn’t and will help us to improve services for jobseekers
in the future. All the information you provide during the telephone interview will be kept private to
the extent allowed by federal law and will be used for research purposes only. Your name will not
be associated with your answers, and your participation in this study will not affect your receipt of
any unemployment funds or services in the future. We appreciate your time and participation.
Sincerely,

[Signature]
[Name and Title]

Public reporting burden for this collection of information is estimated to average 40 minutes per respondent, including the time for reviewing
instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of
information. Send comments concerning this burden estimate or any other aspect of this collection of information to the U.S. Department of Labor,
Employment and Training Administration, WIA Evaluation Room N-5641, 200 Constitution Ave. NW, Washington, DC, 20210. According to the
Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information
unless it displays a valid OMB control number. The OMB control number for this information collection is 1205-0504. Expiration Date 01/31/2016.

REFUSAL LETTER
[DATE]
[STUDY ID]

[FNAME LNAME]
[STREET ADDRESS]
[CITY], [STATE] [ZIP]
Dear [FNAME LNAME]:
The U.S. Department of Labor (DOL) is conducting a survey to determine if services you may
have received at your local Career or Workforce Center affected your job opportunities or earnings.
DOL is studying the experiences of people like you who came to the Center seeking help in finding
a job or training. About a year ago, you agreed to be part of this research study. DOL has contracted
with Mathematica Policy Research, an independent research firm, to conduct this survey as part of
the study.
Mathematica has tried calling you but has not been successful in completing an interview with
you. Please help us by calling Mathematica toll-free at 800-395-1995 to provide your current
number or to complete an interview (and to receive a check as a thank you for your participation).
If we’re unable to reach you over the phone, one of our local representatives in your area will be in
touch to interview you in person.
Your participation is voluntary, but very important. The information you provide will allow us
to understand what works well and what doesn’t, and will help us to improve services for jobseekers
in the future. All the information you provide during the telephone interview will be kept private to
the extent allowed by federal law and will be used for research purposes only. Your name will not
be associated with your answers, and your participation in this study will not affect your receipt of
any unemployment funds or services in the future. We appreciate your time and participation.
Sincerely,

[Signature]
[Name and Title]

Public reporting burden for this collection of information is estimated to average 40 minutes per respondent, including the time for reviewing
instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of
information. Send comments concerning this burden estimate or any other aspect of this collection of information to the U.S. Department of Labor,
Employment and Training Administration, WIA Evaluation Room N-5641, 200 Constitution Ave. NW, Washington, DC, 20210. According to the
Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information
unless it displays a valid OMB control number. The OMB control number for this information collection is 1205-0504. Expiration Date 01/31/2016.

REMINDER POSTCARD

The U.S. Department of Labor is conducting a survey of people like you
to see if its employment and training programs are working, and how
they can be improved. They need to hear from you about your
experiences. The Department will use the information you and others
provide to improve services.
Please complete a short interview and receive

$25
as a thank you for your participation.
Call us toll-free at 800-395-1995 to complete the interview and
promptly receive your $25 check. Thank you!
We will keep your responses private to the fullest extent provided by law. Mathematica is conducting the survey
for the U.S. Department of Labor under Contract No. JO81A20678 and OMB Control No. 1205-0504, expiring
01/31/2016.

06503.154

P.O. Box 2393
Princeton, NJ 08543-2393
www.mathematica-mpr.com

[FNAME LNAME]
[STREET ADDRESS]
[CITY], [STATE] [ZIP]

REMINDER POSTCARD

[one stop name]
Dear [fname] [lname],
Mathematica has been trying to reach you about your experiences at [one stop name] as part of
a study of WIA funded employment and training services. Your participation in this Department
of Labor study is so important to us that we are increasing the thank you incentive to $75.

Please call us toll-free at 800-395-1995 to complete a short interview and receive

$75.
If we haven’t heard from you in the next few weeks, we’ll send one of our local interviewers to
help you complete the survey.

We will keep your responses private to the fullest extent provided by law. Mathematica is conducting the survey
for the U.S. Department of Labor under Contract No. JO81A20678 and OMB Control No. 1205-0504, expiring
1/31/2016.

06503. 154

P.O. Box 2393
Princeton, NJ 08543-2393
www.mathematica-mpr.com

[FNAME LNAME]
[STREET ADDRESS]
[CITY], [STATE] [ZIP]

REMINDER EMAIL 15 MONTH COMPLETER

TO:

[RESPONDENT EMAIL ADDRESS]

FROM:

WIA Evaluation

SUBJECT LINE: U.S. Department of Labor Survey
Dear [FIRSTNAME LASTNAME]:
In [FILL 15-mo CompletionMonth] [15moCompletionYear] you completed a survey as part of
research study for the U.S. Department of Labor (DOL). DOL has contracted with Mathematica
Policy Research, an independent research firm, to conduct this survey as part of the study. We are
beginning the second and final survey now and would like to talk to you again about your
experiences since we last spoke with you.
Please call Mathematica toll-free at (800) 395-1995 to complete a short interview and receive
[INCENTIVE] as a thank you for your participation. If we’re unable to reach you over the phone,
one of our local representatives in your area will be in touch to interview you in person.
Sincerely,
Pat Nemeth
Survey Director

REMINDER EMAIL 15 MONTH NON-COMPLETER

TO:

[RESPONDENT EMAIL ADDRESS]

FROM:

WIA Evaluation

SUBJECT LINE: U.S. Department of Labor Survey
Dear [FIRSTNAME LASTNAME]:
In [FILL RA MONTH YEAR], you agreed to be part of a research study the U.S. Department of
Labor (DOL) is conducting. You went to your local Career or Workforce Center, [FILL LOCAL
ONE STOP NAME], seeking help in finding a job or training. DOL has contracted with
Mathematica Policy Research, an independent research firm, to conduct this survey as part of the
study.
Please call Mathematica toll-free at (800) 395-1995 to complete a short interview and receive $25
as a thank you for your participation. If we’re unable to reach you over the phone, one of our local
representatives in your area will be in touch to interview you in person. The information you provide
will help us to understand what works and what doesn’t—and this will enable us to improve these
kinds of services in the future.
Sincerely,
Pat Nemeth
Survey Director