CS-17-481 Private Collection Agency Customer Satisfaction Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-17-481 PCA PDC IVR Survey Questionnaire.doc Other-Survey
CS-17-481 PCA PDC IVR OMB-ICR Request.doc CS-17-481 Private Collection Agency Survey IC Document

Information Collection (IC) Details

IC Title:	CS-17-481 Private Collection Agency Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			CS-17-481 PCA PDC IVR Survey Questionnaire.doc		No		Printable Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,635	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,635	3,635
Annual IC Time Burden (Hours)	485	485
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
CS-17-481 Private Collection Agency Survey	CS-17-481 PCA PDC IVR OMB-ICR Request.doc	03/29/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.