Facilitator Introduction

D - Instructions -CDC-Template-Nav-2018 OMB.DOCX

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Facilitator Introduction

OMB: 0920-1050

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CDC Template Navigation: Facilitator Introduction (Instructions)


Note: The following introduction is a sample and will be used as a guide, not read to participants verbatim.

These instructions will be read verbally by the facilitator. They will not be provided to the participant in paper form.



Thank you for agreeing to participate in our usability study.


Today, I am going to show you a few different websites and ask for your honest feedback. So, please let us know what you like about the site as well as what you don’t like. Your opinions are very important to us and will help us improve the site so that it meets the needs of people like you.


During our session, I am going to ask you to perform a few activities using the site. I am planning to give you activity one at a time and ask you to read the activity out loud. As you complete the activities, please try to “think out loud” and tell us what you are doing and what your experience is like.

 

Some of the items we will see today are only mock-ups and are not fully functional. We’d like to show you these early designs so that you can give us feedback and we can make improvements to the mock-ups before they are released on the website.


Your comments are very important and we will keep the data secure.


The session should take about an hour. At the end of the session, we’ll then have a chance for you to tell us about your experience and give us any feedback you may have.

 

Do you have any questions before we begin?


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorCDC User
File Modified0000-00-00
File Created2021-01-21

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