Customer Satisfaction Survey for 5 CDC Laboratories Seeking ISO 17025 Accreditation for Laboratory Quality

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
Customer Satisfaction Survey for 5 CDC Laboratories Seeking ISO 17025 Accreditation for Laboratory Quality Form
CDC Laboratory Cusomter Satisfaction Survey (paper versi OADLSSCustomerSatisfactionSurvey_28 11 2016_paper.docx Form
CDC Laboratory Customer Satisfaction Survey (web version OADLSSCustomerSatisfactionSurvey web_12 08 2016.docx Form
GenIC Clearance Template OADLSS_12 08 2016.docx GenIC Template for CDC Lab Customer Satisfaction Survey IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction Survey for 5 CDC Laboratories Seeking ISO 17025 Accreditation for Laboratory Quality	Agency IC Tracking Number:	0920-17GU

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	N/A	CDC Laboratory Cusomter Satisfaction Survey (paper version)	OADLSSCustomerSatisfactionSurvey_28 11 2016_paper.docx		No		Paper Only
Form	N/A	CDC Laboratory Customer Satisfaction Survey (web version)	OADLSSCustomerSatisfactionSurvey web_12 08 2016.docx		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Public Health Monitoring

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 4,300	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 90 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	4,300	4,300
Annual IC Time Burden (Hours)	717	717
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
GenIC Template for CDC Lab Customer Satisfaction Survey	GenIC Clearance Template OADLSS_12 08 2016.docx	12/08/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.