Education and Training Services Branch Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
Education and Training Services Branch Customer Satisfaction Survey Form
Customer Satisfaction Survey Att_2_0920-1050_2017_ETSB_Cust_Sat_Survey_Screenshots_Subm.docx Form
GenIC Req_0920-1050_2017_ETSB_Cust_Sat_Survey.docx Request for Approval IC Document
Att_3_0920-1050_2017_ETSB_Cust_Sat_Survey_Invitation_Email_Subm.docx Invitation email IC Document
SSA_New_Requirements_0920-1050_2017_ETSB_Cust_Sat_Survey_Subm.docx Text box for Survey IC Document

Information Collection (IC) Details

IC Title:	Education and Training Services Branch Customer Satisfaction Survey	Agency IC Tracking Number:	0920-1050-18AA

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	none	Customer Satisfaction Survey	Att_2_0920-1050_2017_ETSB_Cust_Sat_Survey_Screenshots_Subm.docx		Yes	Yes	Fillable Fileable

Line of Business: Workforce Management

Subfunction: Training and Employment

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	200	200
Annual IC Time Burden (Hours)	17	17
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Request for Approval	GenIC Req_0920-1050_2017_ETSB_Cust_Sat_Survey.docx	10/04/2017
Invitation email	Att_3_0920-1050_2017_ETSB_Cust_Sat_Survey_Invitation_Email_Subm.docx	10/04/2017
Text box for Survey	SSA_New_Requirements_0920-1050_2017_ETSB_Cust_Sat_Survey_Subm.docx	10/04/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.