2018 ITSO Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
2018 ITSO Customer Satisfaction Survey Form
2018 ITSO Customer Satisfaction Survey CDC 2018 ITSO Survey 12.6.17.pdf Form
Fast Track GenIC Request ITSO ITCSA 2018.docx Request for Approval IC Document
2010 IT Cust Sat Analysis PWS.DOC Performance Work Statement IC Document

Information Collection (IC) Details

IC Title:	2018 ITSO Customer Satisfaction Survey	Agency IC Tracking Number:	0920-1050-18IZ

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	none	2018 ITSO Customer Satisfaction Survey	CDC 2018 ITSO Survey 12.6.17.pdf		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Consumer Health and Safety

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,400	Number of Respondents for Small Entity: 0

Affected Public: Federal Government

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,400	2,400
Annual IC Time Burden (Hours)	600	600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Request for Approval	Fast Track GenIC Request ITSO ITCSA 2018.docx	12/11/2017
Performance Work Statement	2010 IT Cust Sat Analysis PWS.DOC	12/11/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.