REG CC - Availability of Funds

Pt. 229, App. C

12 CFR Ch. II (1–1–16 Edition)

APPENDIX C TO PART 229—MODEL
AVAILABILITY POLICY DISCLOSURES,
CLAUSES, AND NOTICES; MODEL SUBSTITUTE CHECK POLICY DISCLOSURE
AND NOTICES
This appendix contains model availability
policy and substitute check policy disclosures, clauses, and notices to facilitate compliance with the disclosure and notice requirements of Regulation CC (12 CFR part
229). Although use of these models is not required, banks using them properly (with the
exception of models C–22 through C–25) to
make disclosures required by Regulation CC
are deemed to be in compliance.
Model Availability Policy Disclosures
C–1 Next-day availability
C–2 Next-day availability and § 229.13 exceptions
C–3 Next-day availability, case-by-case holds
to statutory limits, and § 229.13 exceptions
C–4 Holds to statutory limits on all deposits
(includes chart)
C–5 Holds to statutory limits on all deposits
C–5A Substitute check policy disclosure
Model Clauses
C–6 Holds on other funds (check cashing)
C–7 Holds on other funds (other account)
C–8 Appendix B availability (nonlocal
checks)
C–9 Automated teller machine deposits (extended hold)
C–10 Cash withdrawal limitation
C–11 Credit union interest payment policy
C–11A Availability of Funds Deposited at
Other Locations

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Model Notices
C–12 Exception hold notice
C–13 Reasonable cause hold notice
C–14 One-time notice for large deposit and
redeposited check exception holds
C–15 One-time notice for repeated overdraft
exception holds
C–16 Case-by-case hold notice
C–17 Notice at locations where employees accept consumer deposits

C–18 Notice at locations where employees accept consumer deposits (case-by-case
holds)
C–19 Notice at automated teller machines
C–20 Notice at automated teller machines
(delayed receipt)
C–21 Deposit slip notice
C–22 Expedited Recredit Claim, Valid Claim
Refund Notice
C–23 Expedited Recredit Claim, Provisional
Refund Notice
C–24 Expedited Recredit Claim, Denial Notice
C–25 Expedited Recredit Claim, Reversal Notice
Model Availability Policy Disclosures
C–1—Next-Day Availability
Your Ability To Withdraw Funds
Our policy is to make funds from your cash
and check deposits available to you on the
first business day after the day we receive
your deposit. Electronic direct deposits will
be available on the day we receive the deposit. Once the funds are available, you can
withdraw them in cash and we will use them
to pay checks that you have written.
For determining the availability of your
deposits, every day is a business day, except
Saturdays, Sundays, and federal holidays. If
you make a deposit before (time of day) on a
business day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit after (time of
day) or on a day we are not open, we will
consider that the deposit was made on the
next business day we are open.
C–2—Next-day availability and § 229.13
exceptions
Your Ability To Withdraw Funds
Our policy is to make funds from your cash
and check deposits available to you on the
first business day after the day we receive
your deposit. Electronic direct deposits will
be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash and we will use the
funds to pay checks that you have written.
For determining the availability of your
deposits, every day is a business day, except
Saturdays, Sundays, and federal holidays. If
you make a deposit before (time of day) on a
business day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit after (time of
day) or on a day we are not open, we will
consider that the deposit was made on the
next business day we are open.
Longer Delays May Apply
Funds you deposit by check may be delayed for a longer period under the following
circumstances:

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Federal Reserve System

Pt. 229, App. C

• We believe a check you deposit will not
be paid.
• You deposit checks totaling more than
$5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.
• There is an emergency, such as failure of
computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons,
and we will tell you when the funds will be
available. They will generally be available
no later than the (number) business day after
the day of your deposit.
Special Rules for New Accounts
If you are a new customer, the following
special rules will apply during the first 30
days your account is open.
Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit. Funds from deposits of
cash, wire transfers, and the first $5,000 of a
day’s total deposits of cashier’s, certified,
teller’s, traveler’s, and federal, state and
local government checks will be available on
the first business day after the day of your
deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will
be available on the ninth business day after
the day of your deposit. If your deposit of
these checks (other than a U.S. Treasury
check) is not made in person to one of our
employees, the first $5,000 will not be available until the second business day after the
day of your deposit.
Funds from all other check deposits will be
available on the (number) business day after
the day of your deposit.
C–3—Next-Day Availability, Case-by-Case
Holds to Statutory Limits, and § 229.13 Exceptions

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Your Ability To Withdraw Funds
Our policy is to make funds from your cash
and check deposits available to you on the
first business day after the day we receive
your deposit. Electronic direct deposits will
be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash and we will use the
funds to pay checks that you have written.
For determining the availability of your
deposits, every day is a business day, except
Saturdays, Sundays, and federal holidays. If
you make a deposit before (time of day) on a
business day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit after (time of
day) or on a day we are not open, we will
consider that the deposit was made on the
next business day we are open.

Longer Delays May Apply
In some cases, we will not make all of the
funds that you deposit by check available to
you on the first business day after the day of
your deposit. Depending on the type of check
that you deposit, funds may not be available
until the fifth business day after the day of
your deposit. The first $100 of your deposits,
however, may be available on the first business day.
If we are not going to make all of the funds
from your deposit available on the first business day, we will notify you at the time you
make your deposit. We will also tell you
when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action
after you have left the premises, we will mail
you the notice by the day after we receive
your deposit.
If you will need the funds from a deposit
right away, you should ask us when the
funds will be available.
In addition, funds you deposit by check
may be delayed for a longer period under the
following circumstances:
• We believe a check you deposit will not
be paid.
• You deposit checks totaling more than
$5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.
• There is an emergency, such as failure of
computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons,
and we will tell you when the funds will be
available. They will generally be available
no later than the (number) business day after
the day of your deposit.
Special Rules for New Accounts
If you are a new customer, the following
special rules will apply during the first 30
days your account is open.
Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit. Funds from deposits of
cash, wire transfers, and the first $5,000 of a
day’s total deposits of cashier’s, certified,
teller’s, traveler’s, and federal, state and
local government checks will be available on
the first business day after the day of your
deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will
be available on the ninth business day after
the day of your deposit. If your deposit of
these checks (other than a U.S. Treasury
check) is not made in person to one of our
employees, the first $5,000 will not be available until the second business day after the
day of your deposit.

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Pt. 229, App. C

12 CFR Ch. II (1–1–16 Edition)

Funds from all other check deposits will be
available on the (number) business day after
the day of your deposit.
C–4—Holds to Statutory Limits On All
Deposits (Includes Chart)
Your Ability To Withdraw Funds
Our policy is to delay the availability of
funds from your cash and check deposits.
During the delay, you may not withdraw the
funds in cash and we will not use the funds
to pay checks that you have written.
Determining the Availability of a Deposit
The length of the delay is counted in business days from the day of your deposit.
Every day is a business day except Saturdays, Sundays, and federal holidays. If you
make a deposit before (time of day) on a business day that we are open, we will consider
that day to be the day of your deposit. However, if you make a deposit after (time of day)
or on a day we are not open, we will consider
that the deposit was made on the next business day we are open.
The length of the delay varies depending
on the type of deposit and is explained below.
Same-Day Availability

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Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit.

Next-Day Availability
Funds from the following deposits are
available on the first business day after the
day of your deposit:
• U.S. Treasury checks that are payable to
you.
• Wire transfers.
• Checks drawn on (bank name) [unless
(any limitations related to branches in different
states or check processing regions)].
If you make the deposit in person to one of
our employees, funds from the following deposits are also available on the first business
day after the day of your deposit:
• Cash.
• State and local government checks that
are payable to you [if you use a special deposit slip available from (where deposit slip
may be obtained)].
• Cashier’s, certified, and teller’s checks
that are payable to you [if you use a special
deposit slip available from (where deposit slip
may be obtained)].
• Federal Reserve Bank checks, Federal
Home Loan Bank checks, and postal money
orders, if these items are payable to you.
If you do not make your deposit in person
to one of our employees (for example, if you
mail the deposit), funds from these deposits
will be available on the second business day
after the day we receive your deposit.
Other Check Deposits
To find out when funds from other check
deposits will be available, look at the first
four digits of the routing number on the
check:

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Federal Reserve System

Pt. 229, App. C

Some
checks
are
marked
‘‘payable
through’’ and have a four-or nine-digit number nearby. For these checks, use this fourdigit number (or the first four digits of the
nine-digit number), not the routing number
on the bottom of the check, to determine if
First four digits from routing
number

When funds are available if a deposit is
made on a Monday

When funds are available

[local numbers] .................

All other numbers .............

$100 on the first business day after the day of your
deposit.
Remaining funds on the second business day after
the day of your deposit.
$100 on the first business day after the day of your
deposit.
Remaining funds on the fifth business day after the
day of your deposit.

If you deposit both categories of checks,
$100 from the checks will be available on the
first business day after the day of your deposit, not $100 from each category of check.
Longer Delays May Apply
Funds you deposit by check may be delayed for a longer period under the following
circumstances:

Tuesday.
Wednesday.
Tuesday.
Monday of the following week.

• We believe a check you deposit will not
be paid.
• You deposit checks totaling more than
$5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.

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ER24MR97.000

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these checks are local or nonlocal. Once you
have determined the first four digits of the
routing number (1234 in the examples above),
the following chart will show you when funds
from the check will be available:

Pt. 229, App. C

12 CFR Ch. II (1–1–16 Edition)

• There is an emergency, such as failure of
computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons,
and we will tell you when the funds will be
available. They will generally be available
no later than the (number) business day after
the day of your deposit.

that day to be the day of your deposit. However, if you make a deposit after (time of day)
or on a day we are not open, we will consider
that the deposit was made on the next business day we are open.
The length of the delay varies depending
on the type of deposit and is explained below.
Same-Day Availability

Special Rules for New Accounts
If you are a new customer, the following
special rules will apply during the first 30
days your account is open.
Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit. Funds from deposits of
cash, wire transfers, and the first $5,000 of a
day’s total deposits of cashier’s, certified,
teller’s, traveler’s, and federal, state and
local government checks will be available on
the first business day after the day of your
deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will
be available on the ninth business day after
the day of your deposit. If your deposit of
these checks (other than a U.S. Treasury
check) is not made in person to one of our
employees, the first $5,000 will not be available until the second business day after the
day of your deposit.
Funds from all other check deposits will be
available on the (number) business day after
the day of your deposit.
C–5—Holds to Statutory Limits on All
Deposits
Your Ability To Withdraw Funds
Our policy is to delay the availability of
funds from your cash and check deposits.
During the delay, you may not withdraw the
funds in cash and we will not use the funds
to pay checks that you have written.

Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit.
Next-Day Availability
Funds from the following deposits are
available on the first business day after the
day of your deposit:
• U.S. Treasury checks that are payable to
you.
• Wire transfers.
• Checks drawn on (bank name) [unless
(any limitations related to branches in different
states or check processing regions)].
If you make the deposit in person to one of
our employees, funds from the following deposits are also available on the first business
day after the day of your deposit:
• Cash.
• State and local government checks that
are payable to you [if you use a special deposit slip available from (where deposit slip
may be obtained)].
• Cashier’s, certified, and teller’s checks
that are payable to you [if you use a special
deposit slip available from (where deposit slip
may be obtained)].
• Federal Reserve Bank checks, Federal
Home Loan Bank checks, and postal money
orders, if these items are payable to you.
If you do not make your deposit in person
to one of our employees (for example, if you
mail the deposit), funds from these deposits
will be available on the second business day
after the day we receive your deposit.

Determining the Availability Of A Deposit

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The length of the delay is counted in business days from the day of your deposit.
Every day is a business day except Saturdays, Sundays, and federal holidays. If you
make a deposit before (time of day) on a business day that we are open, we will consider

Other Check Deposits
The delay for other check deposits depends
on whether the check is a local or a nonlocal
check. To see whether a check is a local or
a nonlocal check, look at the routing number on the check:

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Pt. 229, App. C

If the first four digits of the routing number (1234 in the examples above) are (list of
local numbers), then the check is a local
check. Otherwise, the check is a nonlocal
check. Some checks are marked ‘‘payable
through’’ and have a four- or nine-digit number nearby. For these checks, use the fourdigit number (or the first four digits of the
nine-digit number), not the routing number
on the bottom of the check, to determine if
these checks are local or nonlocal. Our policy is to make funds from local and nonlocal
checks available as follows.
1. Local checks. The first $100 from a deposit of local checks will be available on the
first business day after the day of your deposit. The remaining funds will be available

on the second business day after the day of
your deposit.
For example, if you deposit a local check
of $700 on a Monday, $100 of the deposit is
available on Tuesday. The remaining $600 is
available on Wednesday.
2. Nonlocal checks. The first $100 from a
deposit of nonlocal checks will be available
on the first business day after the day of
your deposit. The remaining funds will be
available on the fifth business day after the
day of your deposit.
For example, if you deposit a $700 nonlocal
check on a Monday, $100 of the deposit is
available on Tuesday. The remaining $600 is
available on Monday of the following week.
3. Local and nonlocal checks. If you deposit both categories of checks, $100 from the

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ER17SE97.000

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Federal Reserve System

Pt. 229, App. C

12 CFR Ch. II (1–1–16 Edition)

checks will be available on the first business
day after the day of your deposit, not $100
from each category of check.
Longer Delays May Apply
Funds you deposit by check may be delayed for a longer period under the following
circumstances:
• We believe a check you deposit will not
be paid.
• You deposit checks totaling more than
$5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.
• There is an emergency, such as failure of
computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons,
and we will tell you when the funds will be
available. They will generally be available
no later than the (number) business day after
the day of your deposit.
Special Rules For New Accounts
If you are a new customer, the following
special rules will apply during the first 30
days your account is open.
Funds from electronic direct deposits to
your account will be available on the day we
receive the deposit. Funds from deposits of
cash, wire transfers, and the first $5,000 of a
day’s total deposits of cashier’s, certified,
teller’s, traveler’s, and federal, state and
local government checks will be available on
the first business day after the day of your
deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will
be available on the ninth business day after
the day of your deposit. If your deposit of
these checks (other than a U.S. Treasury
check) is not made in person to one of our
employees, the first $5,000 will not be available until the second business day after the
day of your deposit.
Funds from all other check deposits will be
available on the (number) business day after
the day of your deposit.

What Are My Rights Regarding Substitute
Checks?
In certain cases, federal law provides a special procedure that allows you to request a
refund for losses you suffer if a substitute
check is posted to your account (for example, if you think that we withdrew the wrong
amount from your account or that we withdrew money from your account more than
once for the same check). The losses you
may attempt to recover under this procedure
may include the amount that was withdrawn
from your account and fees that were
charged as a result of the withdrawal (for example, bounced check fees).
The amount of your refund under this procedure is limited to the amount of your loss
or the amount of the substitute check,
whichever is less. You also are entitled to interest on the amount of your refund if your
account is an interest-bearing account. If
your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.
If you use this procedure, you may receive
up to (amount, not lower than $2,500) of your
refund (plus interest if your account earns
interest) within (number of days, not more
than 10) business days after we received your
claim and the remainder of your refund (plus
interest if your account earns interest) not
later than (number of days, not more than 45)
calendar days after we received your claim.
We may reverse the refund (including any
interest on the refund) if we later are able to
demonstrate that the substitute check was
correctly posted to your account.

C–5A—Substitute Check Policy Disclosure

How Do I Make a Claim for a Refund?

Substitute Checks and Your Rights—[Important Information About Your Checking Account]

If you believe that you have suffered a loss
relating to a substitute check that you received and that was posted to your account,
please contact us at (contact information, for
example phone number, mailing address, e-mail
address). You must contact us within (number
of days, not less than 40) calendar days of the
date that we mailed (or otherwise delivered
by a means to which you agreed) the substitute check in question or the account
statement showing that the substitute check
was posted to your account, whichever is
later. We will extend this time period if you

Substitute Checks and Your Rights
What Is a Substitute Check?

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stitute check states: ‘‘This is a legal copy of
your check. You can use it the same way you
would use the original check.’’ You may use
a substitute check as proof of payment just
like the original check.
Some or all of the checks that you receive
back from us may be substitute checks. This
notice describes rights you have when you
receive substitute checks from us. The rights
in this notice do not apply to original checks
or to electronic debits to your account. However, you have rights under other law with
respect to those transactions.

To make check processing faster, federal
law permits banks to replace original checks
with ‘‘substitute checks.’’ These checks are
similar in size to original checks with a
slightly reduced image of the front and back
of the original check. The front of a sub-

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Federal Reserve System

Pt. 229, App. C

were not able to make a timely claim because of extraordinary circumstances.
Your claim must include—
• A description of why you have suffered a
loss (for example, you think the amount
withdrawn was incorrect);
• An estimate of the amount of your loss;
• An explanation of why the substitute
check you received is insufficient to confirm
that you suffered a loss; and
• A copy of the substitute check [and/or]
the following information to help us identify
the substitute check: (identifying information,
for example the check number, the name of the
person to whom you wrote the check, the
amount of the check).

ATMs that we own or operate are identified as
our machines.)
C–10—Cash Withdrawal Limitation
Cash Withdrawal Limitation
We place certain limitations on withdrawals in cash. In general, $100 of a deposit
is available for withdrawal in cash on the
first business day after the day of deposit. In
addition, a total of $400 of other funds becoming available on a given day is available
for withdrawal in cash at or after (time no
later than 5:00 p.m.) on that day. Any remaining funds will be available for withdrawal in
cash on the following business day.
C–11—Credit Union Interest Payment Policy

Model Clauses

Interest Payment Policy

C–6—Holds on Other Funds (Check Cashing)
If we cash a check for you that is drawn on
another bank, we may withhold the availability of a corresponding amount of funds
that are already in your account. Those
funds will be available at the time funds
from the check we cashed would have been
available if you had deposited it.
C–7—Holds on Other Funds (Other Account)
If we accept for deposit a check that is
drawn on another bank, we may make funds
from the deposit available for withdrawal
immediately but delay your availability to
withdraw a corresponding amount of funds
that you have on deposit in another account
with us. The funds in the other account
would then not be available for withdrawal
until the time periods that are described
elsewhere in this disclosure for the type of
check that you deposited.

If we receive a deposit to your account on
or before the tenth of the month, you begin
earning interest on the deposit (whether it
was a deposit of cash or checks) as of the
first day of that month. If we receive the deposit after the tenth of the month, you begin
earning interest on the deposit as of the first
of the following month. For example, a deposit made on June 7 earns interest from
June l, while a deposit made on June 17
earns interest from July 1.
C–11A—Availability of Funds Deposited at
Other Locations
Deposits at Other Locations
This availability policy only applies to
funds deposited at (location). Please inquire
for information about the availability of
funds deposited at other locations.
Model Notices

C–8—Appendix B Availability (Nonlocal
Checks)

C–12—Exception Hold Notice

3. Certain other checks. We can process
nonlocal checks drawn on financial institutions in certain areas faster than usual.
Therefore, funds from deposits of checks
drawn on institutions in those areas will be
available to you more quickly. Call us if you
would like a list of the routing numbers for
these institutions.
C–9—Automated Teller Machine Deposits
(Extended Hold)

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Deposits at Automated Teller Machines
Funds from any deposits (cash or checks)
made at automated teller machines (ATMs)
we do not own or operate will not be available until the fifth business day after the
day of your deposit. This rule does not apply
at ATMs that we own or operate.
(A list of our ATMs is enclosed. or A list of
ATMs where you can make deposits but that are
not owned or operated by us is enclosed. or All

Notice of Hold
Account number: (number)
Date of deposit: (date)
We are delaying the availability of (amount
being held) from this deposit. These funds
will be available on the (number) business
day after the day of your deposit.
We are taking this action because:
—A check you deposited was previously returned unpaid.
—You have overdrawn your account repeatedly in the last six months.
—The checks you deposited on this day exceed $5,000.
—An emergency, such as failure of computer
or communications equipment, has occurred.
—We believe a check you deposited will not
be paid for the following reasons [*]:
llllllllllllllllllllllll
llllllllllllllllllllllll

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Pt. 229, App. C

12 CFR Ch. II (1–1–16 Edition)

llllllllllllllllllllllll
[*If you did not receive this notice at the
time you made the deposit and the check
you deposited is paid, we will refund to you
any fees for overdrafts or returned checks
that result solely from the additional delay
that we are imposing. To obtain a refund of
such fees, (description of procedure for obtaining refund).]
C–13—Reasonable Cause Hold Notice
Notice of Hold
Account number: (number)
Date of deposit: (date)
We are delaying the availability of the
funds you deposited by the following check:
(description of check, such as amount and
drawer.)
These funds will be available on the
(number) business day after the day of your
deposit. The reason for the delay is explained
below:
—We received notice that the check is being
returned unpaid.
—We have confidential information that indicates that the check may not be paid.
—The check is drawn on an account with repeated overdrafts.
—We are unable to verify the endorsement of
a joint payee.
—Some information on the check is not consistent with other information on the
check.
—There are erasures or other apparent alterations on the check.
—The routing number of the paying bank is
not a current routing number.
—The check is postdated or has a stale date.
—Information from the paying bank indicates that the check may not be paid.
—We have been notified that the check has
been lost or damaged in collection.
—Other:
llllllllllllllllllllllll
[If you did not receive this notice at the
time you made the deposit and the check
you deposited is paid, we will refund to you
any fees for overdrafts or returned checks
that result solely from the additional delay
that we are imposing. To obtain a refund of
such fees, (description of procedure for obtaining refund).]
C–14—One-Time Notice for Large Deposit and
Redeposited Check Exception Holds

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Notice of Hold
If you deposit into your account:
• Checks totaling more than $5,000 on any
one day, the first $5,000 deposited on any one
banking day will be available to you according to our general policy. The amount in excess of $5,000 will generally be available on
the (number) business day after the day of deposit for checks drawn on (bank name), the

(number) business day after the day of deposit for local checks and (number) business
day after the day of deposit for nonlocal
checks. If checks (not drawn on us) that otherwise would receive next-day availability
exceed $5,000, the excess will be treated as either local or nonlocal checks depending on
the location of the paying bank. If your
check deposit, exceeding $5,000 on any one
day, is a mix of local checks, nonlocal
checks, checks drawn on (bank name), or
checks that generally receive next-day availability, the excess will be calculated by first
adding together the (type of check), then the
(type of check), then the (type of check), then
the (type of check).
• A check that has been returned unpaid,
the funds will generally be available on the
(number) business day after the day of deposit for checks drawn on (bank name), the
(number) business day after the day of deposit for local checks and the (number) business day after the day of deposit for nonlocal
checks. Checks (not drawn on us) that otherwise would receive next-day availability will
be treated as either local or nonlocal checks
depending on the location of the paying
bank.
C–15—One-Time Notice for Repeated
Overdraft Exception Hold
Notice of Hold
Account Number: (number) Date of Notice:
(date)
We are delaying the availability of checks
deposited into your account due to repeated
overdrafts of your account. For the next six
months, deposits will generally be available
on the (number) business day after the day of
your deposit for checks drawn on (bank
name), the (number) business day after the
day of your deposit for local checks, and the
(number) business day after the day of deposit for nonlocal checks. Checks (not drawn
on us) that otherwise would have received
next-day availability will be treated as either local or nonlocal checks depending on
the location of the paying bank.
C–16—Case-by-Case Hold Notice
Notice of Hold
Account number: (number)
Date of deposit: (date)
We are delaying the availability of (amount
being held) from this deposit. These funds
will be available on the (number) business
day after the day of your deposit [(subject to
our cash withdrawal limitation policy)].
[If you did not receive this notice at the
time you made the deposit and the check
you deposited is paid, we will refund to you
any fees for overdrafts or returned checks
that result solely from the additional delay
that we are imposing. To obtain a refund of

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Federal Reserve System

Pt. 229, App. C

such fees, (description of procedure for obtaining refund).]

Notice of Valid Claim and Refund

C–17—Notice at locations where employees
accept consumer deposits

We have determined that your substitute
check claim is valid. We are refunding
(amount) [of which [(amount) represents fees]
[and] [(amount) represents accrued interest]]
to your account. You may withdraw these
funds as of (date). [This refund is the amount
in excess of the $2,500 [plus interest] that we
credited to your account on (date).]

FUNDS AVAILABILITY POLICY
When funds can be withdrawn by cash or check

Description of deposit
Direct deposits .......................
Cash, wire transfers, cashier’s, certified, teller’s, or
government checks, checks
on (bank name) [unless
(any limitation reIated to
branches in different check
processing regions)], and
the first $100 of a day’s deposits of other checks.
Local checks ..........................
Nonlocal checks ....................

C–22—Expedited Recredit Claim, Valid Claim
Refund Notice

The day we receive the deposit
The first business day after
the day of deposit.

C–23—Expedited Recredit Claim, Provisional
Refund Notice
Notice of Provisional Refund

The second business day
after the day of deposit.
The fifth business day after
the day of deposit.

C–18—Notice at locations where employees
accept consumer deposits (case-by-case
holds)
FUNDS AVAILABILITY POLICY
Our general policy is to allow you to withdraw funds deposited in your account on the
(number) business day after the day we receive your deposit. Funds from electronic direct deposits will be available on the day we
receive the deposit. In some cases, we may
delay your ability to withdraw funds beyond
the (number) business day. Then, the funds
will generally be available by the fifth business day after the day of deposit.
C–19—Notice at Automated Teller Machines
AVAILABILITY OF DEPOSITS
Funds from deposits may not be available
for immediate withdrawal. Please refer to
your institution’s rules governing funds
availability for details.
C–20—Notice at Automated Teller Machines
(Delayed Receipt)

In response to your substitute check claim,
we are refunding (amount) [of which
[(amount) represents fees] [and] [(amount)
represents accrued interest]] to your account, while we complete our investigation
of your claim. You may withdraw these
funds as of (date). [Unless we determine that
your claim is not valid, we will credit the remaining amount of your refund to your account no later than the 45th calendar day
after we received your claim.]
If, based on our investigation, we determine that your claim is not valid, we will reverse the refund by withdrawing the amount
of the refund [plus interest that we have paid
you on that amount] from your account. We
will notify you within one day of any such
reversal.
C–24—Expedited Recredit Claim, Denial
Notice
Denial of Claim
Based on our review, we are denying your
substitute check claim. As the enclosed (type
of document, for example original check or sufficient) shows, (describe reason for denial, for example the check was properly posted, the signature is authentic, there was no warranty
breach).
[We have also enclosed a copy of the other
information we used to make our decision.]
[Upon your request, we will send you a copy
of the other information that we used to
make our decision.]
C–25—Expedited Recredit Claim, Reversal
Notice

NOTICE
Deposits at this ATM between (day) and
(day) will not be considered received until
(day). The availability of funds from the deposit may be delayed as a result.

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C–21—Deposit Slip Notice
Deposits may not be available for immediate withdrawal.

Reversal of Refund
In response to your substitute check claim,
we provided a refund of (amount) by crediting
your account on (date(s)). We now have determined that your substitute check claim was
not valid. As the enclosed (type of document,
for example original check or sufficient copy)
shows, (describe reason for reversal, for example
the check was properly posted, the signature is
authentic, there was no warranty breach). As a
result, we have reversed the refund to your

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Pt. 229, App. D

12 CFR Ch. II (1–1–16 Edition)

account [plus interest that we have paid you
on that amount] by withdrawing (amount)
from your account on (date).
[We have also enclosed a copy of the other
information we used to make our decision.]
[Upon your request, we will send you a copy
of the information we used to make our decision.]

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[53 FR 19433, May 27, 1988, as amended at 53
FR 31293, Aug. 18, 1988; Reg. CC, 55 FR 21855,
May 30, 1990; 55 FR 50818, Dec. 11, 1990; 56 FR
7802, Feb. 26, 1991; 57 FR 3280, Jan. 29, 1992; 60
FR 51671, Oct. 3, 1995; 62 FR 13811, Mar. 24,
1997; 62 FR 48752, Sept. 17, 1997; 69 FR 47315,
47316, Aug. 4, 2004]

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