Initial Telephone Interview - English

Zika Emergency Package V: Assessment of Interventions Intended to Protect Pregnant Women in Puerto Rico from Zika virus Infections

Attachment C Initial telephone interview with header and footer

Initial Telephone Interview

OMB: 0920-1118

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ATTACHMENT C: Initial Telephone Interview


Hello, [respondent name], my name is __________ and I am from the Puerto Rico Department of Health OR the Centers for Disease Control and Prevention.


I am calling you because I am partnering with WIC to evaluate different services that have been offered to pregnant women in order to help them protect themselves and their babies from Zika. Would you be willing to talk with me for a few minutes (less than 20 minutes) about what you are doing and what offers of assistance you might have received in the past few months? It will help us know whether we can do a better job of helping you.


No

Yes, [If yes, are you over 18 years of age]


Are you currently pregnant?


No (end call)

Yes (continue)



  1. Introduction for Interview


Great! Thank you for your willingness to share your opinions with me. Your opinions will help us improve the types of services we can offer pregnant women, like yourself. I have just a few questions that will take less than 20 minutes. If we get disconnected, I will call you back.


Before I begin I want to go over a couple of items:


  • This interview is voluntary. You can decline to answer any question and you can end our conversation at any time


  • There are no right or wrong answers. I am interested in your opinion. If you don’t understand the question, feel free to let me know and I can ask it another way. This is not a test, so feel free to say you don’t know or don’t have an opinion to offer and “I don’t know“ is a perfectly acceptable response to any question I ask you.






Public reporting burden of this collection of information is estimated to average 20 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number.  Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Information Collection Review Office, 1600 Clifton Road NE, MS D-74,  Atlanta, Georgia 30333; ATTN:  PRA (0920-xxxx).




  • The information you provide today will not be shared with anyone except those involved in this project. It’s important to know that the questions I’m about to ask you will not affect your eligibility for WIC services in any way. Our reports will include the responses of ALL the women who talk with us so that you can provide honest answers without worrying that your answers will hurt you in any way. Your answers cannot be linked back to you.


  • Do you have any questions before we begin?



  1. What have you heard about Zika? (Do not read, tick all mentioned)


Pregnant women should try not to get it

It causes microcephaly or brain defects in babies

People get it from mosquitoes, so should avoid getting bitten

It can be transmitted by sex from a man to a woman

People in Puerto Rico are getting infected with Zika – the virus is here

Most people who have it, don’t know it

It causes fever, rash, and conjunctivitis

There is no treatment for Zika

There is no vaccine for Zika

It can be life-threatening – can cause paralysis, GBS

Other, please specify:

Refused


  1. In the past month, how often have you and your family members and friends talked about Zika?

Not at all

Only once or twice

Sometimes

Often

Every day

Refused


  1. How concerned are you about Zika virus for yourself and your baby?

Not at all concerned

Slightly concerned

Somewhat concerned

Moderately concerned

Extremely concerned

Refused


  1. In your opinion, how likely do you think it is that you will be infected with Zika virus during your pregnancy (or while you are pregnant)?

Extremely unlikely

Unlikely

Neutral - Neither unlikely nor likely

Likely

Extremely likely

Refused


What makes you think you are [insert their rating] to get infected with Zika virus during your pregnancy (or while you are pregnant)?


  1. How confident are you in your ability to protect yourself from getting infected with Zika virus during your pregnancy?

Not confident at all

Somewhat unconfident

Neutral - Neither unconfident nor confident

Confident

Very confident

Refused


What makes you [insert response] in your ability to protect yourself against Zika?

(Open-ended response)


  1. What actions have you taken to protect yourself from getting infected with the Zika virus since you found out you were pregnant? (Do not read, tick all mentioned)


Used mosquito net at night

Used mosquito net during the day

Used mosquito repellent or spray on your body

Worn clothes that cover my arms and legs

Used mosquito coil/light fires to keep mosquitoes away

Used a condom/had my partner use a condom in all sexual relations

Abstained from sexual intercourse

Cleaned/scrubbed water source/storage unit/water container(s)

Put cover(s) over the water source/storage unit/water container(s)

Removed accumulated water

Sprayed or fumigated inside my home

Sprayed or fumigated outside of my home

Used larvicides (like mosquito dunks)

Put screens on windows and doors

Cleaned household environment

Drank clean water

Washed I clean water

Prayed to God

No answer

Other, please specify: __________________________________________

Refused


  1. Have you made any changes to your routine since learning more about Zika virus and the risk to your pregnancy?

Yes, what? (Capture verbatim responses)

No, why? (Capture verbatim responses)

Refused



Communication/WIC Education/CDC Foundation campaign exposures


  1. Are you seeing, hearing, or reading messages about how to prevent Zika?


Yes

Where are you hearing messages on how to prevent Zika? (Do not read, tick all mentioned)

Doctor

WIC

Family & friends

Community meetings/gatherings

TV public service announcements

TV news

Radio news

Printed news (newspapers)

Posters

Billboards

Internet or world wide web

Social media

Facebook

Twitter

Instagram

Other, please specify: _______________________________


No

Refused

  1. Have you attended an educational session at WIC that provided information about Zika?

Yes

No

Don’t know/not sure

Refused


  1. Have you received educational materials (handouts, written information) about Zika from WIC?

Yes

No

Don’t know/not sure

Refused


  1. In the past month, do you remember seeing, hearing, or reading any TV, radio, newspaper, or online advertising about [a FAKE campaign name]?


Yes

No

Don’t know/not sure

Refused


  1. In the past month, do you remember seeing, hearing, or reading any TV, radio, newspaper, or online advertising about [CDC Foundation campaign name]?


Yes

No

Don’t know/Not sure

Refused

  1. Now, I am going to describe an ad you may or may not have seen on TV. You may or may not have seen the following ad because it is NOT running in all parts of Puerto Rico. But in the past month, have you happened to have seen an ad that shows [INSERT ad description of CDC Foundation campaign].


Yes

No

Don’t know/Not sure

Refused


  1. Now I’m going to read a list of a few [INSERT type of communication, e.g., website, slogan, or program] names you may or may not have heard about. Which of the following [INSERT type of communication, e.g., website, slogan, or program] have you heard about? [REPEAT as necessary for other types of communication]


Yes

No

Don’t know/Not sure

Refused


Questions about Zika Prevention Kits


  1. Have you heard about Zika Prevention Kits?


Yes, what have you heard? (Capture verbatim response. If there description closely resembles the description below, then go directly to question 16.


No (Read statement below and proceed to question 16)

Refused


READ: The Zika Prevention Kit is a tote bag that contains educational information from the Puerto Rico Health Department and the Centers for Disease Control and Prevention about how to prevent Zika infection while you are pregnant along with items that could help prevent Zika virus infection. Items in the kit include: a mosquito bed net, mosquito repellent, condoms, and some include mosquito dunks (larvicide) and thermometers.


  1. Do you know where you can get a Zika Prevention Kit that is free (or that does not cost you anything)?


Yes

No

Refused


  1. Have you been offered a Zika Prevention Kit? [or Has anyone called you/contacted you to offer you a Zika Prevention Kit for free?]


Yes

From who or what organization?

WIC

My doctor

Other

No

Refused


  1. Have you received a Zika Prevention Kit


Yes

Who gave you your Zika Prevention Kit

WIC

My doctor

Other


No, skip to question 33

Refused


  1. What color was the tote bag?

White

Blue

Green

Other, please specify:

Refused


  1. Have you opened your Zika Prevention Kit?

Yes

  1. What did the information in the kit say you need to do? (Probe for use repellents, use bed net, use condoms, etc.)

  2. What items were included in the kit? (Do not read, tick all mentioned)

Repellent

Bed net

Mosquito dunks

Condom(s)

Thermometer

Educational materials

Other, please specify:


No, why not?

Refused







  1. Of the items in your Zika Prevention Kit, which one is the most important to you? (mark stated item as ranked 1st) Which is the next most important? (mark stated item as ranked 2nd) Which is the next most important? (mark stated item as ranked 3rd) Which is the least important to you? (mark stated item as ranked least important)



Importance of item (ranking)

Item

Ranked 1st

Ranked 2nd

Ranked 3rd

Least important

Participant did not list this item in their kit

Repellent






Bed net






Mosquito dunks






Condoms






Thermometer






Educational materials






Other, specified






Refused








I am going to read you some statements and after I read the statement, I would like to know if you agree or disagree with the statement.


  1. I knew immediately how to use all of the items in the Zika Prevention Kit that I received. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.

Strongly disagree

Disagree

Neither disagree nor agree

Agree

Strongly agree

Refused



  1. The instructions that came with the Zika Prevention Kit made it easy to know what to do with all of the items in the Zika Prevention Kit. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.

Strongly disagree

Disagree

Neither disagree nor agree

Agree

Strongly agree

Refused


  1. Now I know how to use all the items in the Zika Prevention Kit. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.

Strongly disagree

Disagree

Neither disagree nor agree

Agree

Strongly agree

Refused


  1. I have been able to use all the contents of the Zika Prevention Kit as suggested. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.

Strongly disagree

Disagree

Neither disagree nor agree

Agree

Strongly agree

Refused


  1. The Zika Prevention Kit helped me understand the importance of not getting Zika during my pregnancy. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.

Strongly disagree

Disagree

Neither disagree nor agree

Agree

Strongly agree

Refused


Some of the items in the kit may be items that you already had in your house and used. Others may be items that you didn’t have or have never used before.


  1. BEFORE receiving the kit, when you were pregnant, how often did you use each of the following the items?

How often were you using these items BEFORE receiving the kit?

Never or Almost Never


Seldom or Rarely

Sometimes

Often

Usually or most of the time

Always or Almost always

Refused

  1. Insect repellent








  1. Condoms








  1. Mosquito dunks for treating accumulated water








  1. Bed net












  1. AFTER receiving the kit, how often did you use the types of items?


How often are you using these items AFTER receiving the kit?

Never

or Almost Never


Seldom or Rarely

Sometimes


Often

Usually or most of the time

Always or Almost always

Refused

  1. Insect repellent








  1. Condoms








  1. Mosquito dunks for treating accumulated water








  1. Bed net










  1. Have you used up any of the items that were included in the Zika prevention kit? (or have you needed to replace any items that came in the kit?) Which items?

Yes, which items

Repellent

Condoms

Mosquito dunks (or other larvicide)

Mosquito bed net

No

Don’t know/not sure

Refused


  1. Have you purchased any items to replace the items in the kit that you used up (or needed to replace)?


Yes, which items

Repellent

Condoms

Mosquito dunks (or other larvicide)

Mosquito bed net


No, why not?

Do not have money to buy

Items are too expensive (too costly)

Am embarrassed to buy (e.g., condoms)

Do not feel I need them (they don’t offer protection)

Other, please specify:

Don’t know/not sure

Refused


  1. Was there any information in the Zika Prevention kit that was unclear or confusing to you?

Yes , What? [Capture verbatim responses]

No

Don’t know/not sure

Refused


  1. If you got to say what items should go into a Zika Prevention Kit to help pregnant women in Puerto Rico to protect themselves from getting infected with Zika, what items would you put in the kit?

I would include the same items that are there now

I don’t know

I would include more (a current item)________________________

I would add…. (new items)

I would do something else entirely (specify)

Don’t know/not sure

Refused


For any items that are not currently included in the Zika Prevention Kit, ask them

why they would put the particular item in the kit? What protection do they think it offers?


  1. In your opinion, how important is it to provide Zika Prevention Kits to pregnant women in Puerto Rico?

Not at all important

Slightly important

Neutral (not important but not unimportant)

Somewhat important

Very important

Don’t know/not sure

Refused


Questions about insecticide services for pregnant women


  1. Have you heard about spraying insecticides inside or outside of homes to protect against mosquitos that carry Zika?


Yes, what have you heard? (Capture verbatim text. If there description closely resembles the description below, then go directly to question 35.


No (Read statement below and proceed to question 35)

Don’t know/not sure

Refused


READ: Indoor residual spraying (IRS) is when specially trained professionals spray insecticide inside of the home in and on the places that mosquitoes like to rest – usually dark and moist places. Examples of places are under tables, behind furniture, under beds and cabinets with sinks, and by dirty laundry. The spraying can be done anytime during the day and usually will kill mosquitoes for about three months. IRS is most effective when most houses in a neighborhood have their homes sprayed.


  1. Have you been offered spraying services for your home? [or Has anyone called you/contacted you to offer you spraying services for free?]


Yes

From who or what organization?

WIC

Department of Health

Other

No (skip to question 38)

Don’t know/not sure

Refused


  1. When services were offered to you, did you want them?

Yes, why (Do not read, tick all mentioned)

Wanted to have fewer mosquitoes in my home

They were free

Want less chance of getting bitten

Don’t want to get Zika

Because my neighbors don’t remove accumulated water

Other, please specify:


No, why not (Do not read, tick all mentioned)

Don’t want chemicals sprayed in my home

I have young children in my home

I have a sick family member

My home does not need spraying (have screens or air conditioning)

My neighbors do a good job of removing accumulated water

Other, please specify:

Don’t know/not sure

Refused


  1. Has an appointment been made for you to receive insecticide spraying in your home? (or has your home been scheduled to receive spraying services?)

Yes

No

Don’t know/not sure

Refused


  1. Have you received spraying services at your home? (or has your home been sprayed already?)

Yes

No

Don’t know/not sure

Refused


  1. In your opinion, how important is it to offer insecticide spraying services to pregnant women in Puerto Rico?

Not at all important

Slightly important

Neutral (not important but not unimportant)

Somewhat important

Very important

Don’t know/not sure

Refused


Questions about mosquitoes in their environment (environmental stimuli)


  1. During the day, how often are you bothered by mosquitoes biting you

Never

Rarely

Sometimes

Often

Always

Don’t Know/not sure

Refused


  1. During the evening (for example during dinner), how often are you bothered by mosquitoes biting you

Never

Rarely

Sometimes

Often

Always

Don’t Know/not sure

Refused


  1. During the night (while you are trying to sleep), how often are you bothered by mosquitoes biting you

Never

Rarely

Sometimes

Often

Always

Don’t Know/not sure

Refused


  1. Where do you spend most of your day on weekdays?

In my home

Inside at work

Outside at work

Outside someone else’s home

Inside someone else’s home

Equal time inside and outside

Other:


  1. Do you have any air conditioning in your home?

No, none

Yes in one room, used at night

Yes, in one room used all the time

Yes in more than one room


  1. Do you spend a lot of time each week in a place that has air-conditioning?

No

Yes

Don’t know/not sure

Refused


  1. Does the home where you live have any screens (escrines, tela metalico, tela mosquitero) on windows that open?

Not on any windows

On some windows

On all windows

Don’t know/not sure

Refused


  1. How about screens on the doors that open?

None on the doors

On some doors

On all doors

Don’t know/not sure

Refused


  1. Do you currently rent or own your home?

Own

Rent

Occupy without paying rent (live with family or friend)

Live in public housing

Other, please specify:

Refused


  1. In what zipcode do you live?

Please specify: ___ ___ ___ ___ ___ -- ___ ___ ___ ___



Questions about Risk Perception of Zika


  1. Do you personally know anyone who has been diagnosed or told that they have Zika infection? (Read the options)


No one I know at all

Sort of, people I don’t know well but whom I know have been diagnosed

Yes I know people who have been diagnosed with Zika

Yes, I have a close friend or relative who has been diagnosed

Don’t know/not sure

Refused


  1. Do you personally know anyone who has been diagnosed or told she has Zika infection while pregnant? (Read the options)

No one I know at all

Sort of, people I don’t know well but whom I know have been diagnosed

Yes I know people who have been diagnosed with Zika

Yes, I have a close friend or relative who has been diagnosed

Don’t know/not sure

Refused


  1. Have you ever had a Zika test?

Yes

No

Don’t know/not sure

Refused


  1. When you were tested, were you ever told the results of your test?

Yes

No

Don’t know/not sure

Refused


  1. How long did you have to wait to be told the results of your Zika test?

Less than two weeks

Between two weeks and a month

Over a month but less than two months

Over two months but less than three months

Over three months

Never was told the results of my Zika tes

Other, please specify:

Don’t know/not sure

Refused


Their opinion about what is needed and how to reach pregnant women


  1. What do you think is needed or that needs to happen in order to protect pregnant women from getting infected with the Zika virus? [capture verbatim responses]


  1. In your opinion, what is the best way to reach pregnant women, like yourself, with information about Zika? [capture verbatim responses]



Request to call them back


Can I call you again next month to ask you a few questions about the actions you and the community are taking to protect against Zika?


No

Yes

Is the phone number I used to reach you today, the best number to reach you at?

      1. Yes

      2. No, what number should I call? [Write down phone number]

      3. What is the best time of the day to call you back?

Weekday morning?

Weekday afternoon?

Weekday evening?

Weekend morning?

Weekend afternoon?

Weekend evening?



Thank you so much for your participation.




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