Field Operations Directorate
Observation Protocol
This observation protocol will be used by the Research and Evaluation Division staff BEFORE the focus group to observe the data collection process from when customers are asked to participate in the study until they put the completed survey in the box.
During observation:
Check Y or N if it occurs. Provide additional comments if needed.
RECRUITMENT |
Y |
N |
Comments |
Facial expression |
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Describe: |
Ask questions before survey completion |
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Appears to have questions |
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Has difficulty with some questions |
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Puts completed survey in box (doesn’t ask about it) |
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Time it took to complete survey (estimate) |
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Additional comments: |
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| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Little, Sonia Lisbeth J |
| File Modified | 0000-00-00 |
| File Created | 2021-01-23 |