Form SPARS Satisfaction SPARS Satisfaction SPARS Satisfaction Survey

Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration (SAMHSA)

SPARS Satisfaction Attachment A 2.28.17

SPARS TTA Survey

OMB: 0930-0197

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OMB No. 0930-0197

Expiration Date: 01/31/20



[Insert SPARS Logo]

Survey of Satisfaction with

Substance Abuse and Mental Health Services’ (SAMHSA’s)

Performance Accountability and Reporting System (SPARS)

Training and Technical Assistance (TTA) Events

This survey is intended to assess your satisfaction with the [add name of SPARS TTA event here]. Individual responses will not be released to federal staff or individual TA providers. The results of the survey will only be presented in aggregate form so that individual responses cannot be identified.


The survey will require no more than six minutes to complete. Participation in the survey is entirely voluntary.


For questions regarding this survey, please contact the SPARS TTA Evaluator, Dr. Steven T. Sullivan, by telephone at 301-385-6693 or by email at [email protected].


For further information regarding SPARS TTA activities, please go to: [insert link to SPARS TTA website]



















Public Burden Statement: An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The OMB control number for this project is 0930-0197. Public reporting burden for this collection of information is estimated to average 6 minutes per respondent, per year, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to SAMHSA Reports Clearance Officer, 5600 Fishers Lane, Room 15E57B, Rockville, Maryland, 20857.

Section A


A1. Please print the [title/name] of the SPARS TTA event you participated in: [This section will be completed by project staff prior to administration whenever possible.]



A2. Which of the following best describes this SPARS TTA event? [This section will be completed by project staff prior to administration whenever possible.]



Online training, webinar, or other online event

Site visit or other on-site technical assistance

Long-term telephone/email consultation

In-person conference presentation or workshop

Annual or semi-annual Grantee Meeting presentation or workshop

Other Please specify:



A3. Please select the response that best indicates your opinion about the SPARS TTA event.



Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Don’t know/
not applicable

a. The event was well organized

b. I learned something valuable from participating in this event

c. I expect to use the information I learned in this event

d. The presenters and/or technical staff for this event were knowledgeable about the content area

e. The information provided was based on current research, best practices, and resources



Section B


The next questions ask about your overall opinion about the SPARS TTA event.


B1. Please select the response that best indicates your opinion about participating in the SPARS TTA event.



Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Don’t know/
not applicable

a. How satisfied are you with the quality of the information/instruction/ assistance you received during this event?

b. How satisfied are you with the quality of the products you received as part of this event (e.g. slide presentation, worksheets, resource list, or other tools)?..................................

c. Overall, how satisfied are you with the SPARS TTA event?



B2. Optional: Please provide any additional comments or recommendations for future SPARS training or technical assistance events.


____________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Section C


The next few questions ask about your background and experience with SAMHSA program data.


C1. Which of the following categories best describes your role?


Mark all that apply.

SAMHSA Center for Substance Abuse Prevention (CSAP) grantee

SAMHSA Center for Mental Health Services (CMHS) grantee

SAMHSA Center for Substance Abuse Treatment (CSAT) grantee

SAMHSA Center for Substance Abuse Prevention (CSAP) staff

SAMHSA Center for Mental Health Services (CMHS) staff

SAMHSA Center for Substance Abuse Treatment (CSAT) staff

SAMHSA Center for Behavioral Health Statistics and Quality (CBHSQ) staff

Other Please specify:


C1a. Optional: Please indicate which grant program(s) you oversee or are part of:




Thank you for participating in our survey!
We look forward to serving you at future SPARS TTA events.


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorSullivan, Steven
File Modified0000-00-00
File Created2021-01-22

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