OMB No. 0930-0285
Expiration Date 03/31/2019
Transformation Accountability (TRAC)
Center for Mental Health Services
NOMs Client-Level Measures for Discretionary Programs Providing Direct Services
SERVICES TOOL
For Adult Programs
July 2016
Version 15
Public reporting burden for this collection of information is estimated to average 30 minutes per response if all items are asked of a consumer/participant; to the extent that providers already obtain much of this information as part of their ongoing consumer/participant intake or follow-up, less time will be required. Send comments regarding this burden estimate or any other aspect of this collection of information to SAMHSA Reports Clearance Officer, Room 7-1045, 1 Choke Cherry Road, Rockville, MD 20857. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The control number for this project is 0930-0285.
RECORD MANAGEMENT
[RECORD MANAGEMENT IS REPORTED BY GRANTEE STAFF AT BASELINE, REASSESSMENT AND DISCHARGE REGARDLESS OF WHETHER AN INTERVIEW IS CONDUCTED.]
Consumer ID |____|____|____|____|____|____|____|____|____|____|____|
Grant ID (Grant/Contract/Cooperative Agreement) |____|____|____|____|____|____|____|____|____|____|
Site ID |____|____|____|____|____|____|____|____|____|____|
Indicate Assessment Type:
Baseline
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Reassessment |
Clinical Discharge
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[ENTER THE MONTH AND YEAR WHEN THE CONSUMER FIRST RECEIVED SERVICES UNDER THE GRANT FOR THIS EPISODE OF CARE.] |
Which 6-month reassessment?
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|____|____| / |____|____|____|____| MONTH YEAR
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[ENTER 06 FOR A 6–MONTH, 12 FOR A 12–MONTH, 18 FOR AN 18–MONTH ASSESSMENT, ETC.] |
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Was the interview conducted?
Yes
When?
|____|____| / |____|____| / |____|____|____|____| MONTH DAY YEAR
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No
Why not? Choose only one.
Not able to obtain consent from proxy Consumer was impaired or unable to provide consent Consumer refused this interview only Consumer was not reached for interview Consumer refused all interviews
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[IF THIS IS A BASELINE, go TO SECTION a.]
[For all reassessments:
if an INTERVIEW was conducted, go TO SECTION B.
IF an INTERVIEW WAS NOT CONDUCTED, go TO SECTION H (if applicable), then section I.]
[for A clinical discharge:
if an INTERVIEW was conducted, go TO SECTION B.
IF an INTERVIEW WAS NOT CONDUCTED, go TO SECTION H (if applicable), then section J.]
DEMOGRAPHIC DATA
[Section A IS ONLY COLLECTED AT baseline. IF THIS IS NOT a baseline, GO TO Section B.]
1. What is your gender?
MALE
FEMALE
TRANSGENDER
OTHER (SPECIFY) _____________________________________
REFUSED
2. Are you Hispanic or Latino?
YES
NO [GO TO 3.]
REFUSED [GO TO 3.]
[IF YES] What ethnic group do you consider yourself? Please answer yes or no for each of the following. You may say yes to more than one.
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Yes |
No |
REFUSED |
Central American |
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Cuban |
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Dominican |
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Mexican |
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Puerto Rican |
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South American |
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OTHER |
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[IF YES, SPECIFY BELOW.] |
(SPECIFY) __________________________________ |
3. What race do you consider yourself? Please answer yes or no for each of the following. You may say yes
to more than one.
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Yes |
No |
REFUSED |
Black or African American |
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Asian |
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Native Hawaiian or other Pacific Islander |
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Alaska Native |
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White |
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American Indian |
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What is your month and year of birth?
|____|____| / |____|____|____|____|
MONTH YEAR REFUSED
A. DEMOGRAPHIC DATA (Continued)
Which one of the following do you consider yourself to be?
Heterosexual, that is straight
[IF FEMALE, THEN “Lesbian”] or Gay
Bisexual
OTHER (SPECIFY) _____________________________________
REFUSED
DON’T KNOW
[IF AN INTERVIEW WAS CONDUCTED CONTINUE TO SECTION B.]
[IF AN INTERVIEW WAS NOT CONDUCTED:
PRIMARY AND BEHAVIORAL HEALTH CARE INTEGRATION (PBHCI) GRANTEES: GO TO SECTION H.
GRANTEES IN ALL OTHER PROGRAMS: STOP HERE.]
B. FUNCTIONING
1. How would you rate your overall health right now?
Excellent
Very Good
Good
Fair
Poor
REFUSED
DON’T KNOW
Please select the one answer that most closely matches your situation. I feel capable of managing my health care needs:
On my own most of the time
On my own some of the time and with support from others some of the time
With support from others most of the time
Rarely or never
REFUSED
DON’T KNOW
3. In order to provide the best possible mental health and related services, we need to know what you think about how well you were able to deal with your everyday life during the past 30 days. Please indicate your disagreement/agreement with each of the following statements.
[READ EACH STATEMENT FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
STATEMENT |
RESPONSE OPTIONS |
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Strongly Disagree |
Disagree |
Undecided |
Agree |
Strongly Agree |
REFUSED |
NOT APPLICABLE |
a. I deal effectively with daily problems. |
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b. I am able to control my life. |
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c. I am able to deal with crisis. |
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d. I am getting along with my family. |
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e. I do well in social situations. |
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f. I do well in school and/or work. |
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g. My housing situation is satisfactory. |
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h. My symptoms are not bothering me. |
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B. FUNCTIONING (Continued)
4. The following questions ask about how you have been feeling during the past 30 days. For each question, please indicate how often you had this feeling.
[READ EACH Question FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
QUESTION |
RESPONSE OPTIONS |
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During the past 30 days, about how often did you feel … |
All of the Time |
Most of the Time |
Some of the Time |
A Little of the Time |
None of the Time |
REFUSED |
DON’T KNOW |
a. nervous? |
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b. hopeless? |
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c. restless or fidgety? |
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d. so depressed that nothing could cheer you up? |
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e. that everything was an effort? |
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f. worthless? |
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QUESTION |
RESPONSE OPTIONS |
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During the past 30 days… |
Not at All |
Slightly |
Moderately |
Considerably |
Extremely |
REFUSED |
DON’T KNOW |
g. how much have you been bothered by these psychological or emotional problems?
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B. FUNCTIONING (Continued)
5. The following questions ask about how you have been feeling during the last 4 weeks.
[READ EACH QUESTION FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
QUESTION |
RESPONSE OPTIONS |
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In the last 4 weeks … |
Very Poor |
Poor |
Neither Good nor Poor |
Good |
Very Good |
REFUSED |
DON’T KNOW |
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a. how would you rate your quality of life? |
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QUESTION |
RESPONSE OPTIONS |
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In the last 4 weeks … |
Not at All |
A Little |
Moderately |
Mostly |
Completely |
REFUSED |
DON’T KNOW |
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b. do you have enough energy for everyday life? |
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QUESTION |
RESPONSE OPTIONS |
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In the last 4 weeks … |
Very Dissatisfied |
Dissatisfied |
Neither Satisfied nor Dissatisfied |
Satisfied |
Very Satisfied |
REFUSED |
DON’T KNOW |
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c. how satisfied are you with your ability to perform your daily living activities? |
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d. how satisfied are you with your health? |
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e. how satisfied are you with yourself? |
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f. how satisfied are you with your personal relationships? |
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B. FUNCTIONING (Continued)
6. The following questions relate to your experience with alcohol, cigarettes, and other drugs. Some of the substances we’ll talk about are prescribed by a doctor (like pain medications). But I will only record those if you have taken them for reasons or in doses other than prescribed.
[READ EACH question FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
QUESTION |
RESPONSE OPTIONS |
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In the past 30 days, how often have you used… |
Never |
Once or Twice |
Weekly |
Daily or Almost Daily |
REFUSED |
DON’T KNOW |
a. tobacco products (cigarettes, chewing tobacco, cigars, etc.)? |
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b. alcoholic beverages (beer, wine, liquor, etc.)? |
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b1. [IF b >= ONCE OR TWICE, AND RESPONDENT MALE], How many times in the past 30 days have you had five or more drinks in a day? [CLARIFY IF NEEDED: A standard drink (e.g., 12 oz beer, 5 oz wine, 1.5 oz liquor)]. |
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b2. [IF b >= ONCE OR TWICE, AND RESPONDENT NOT MALE], How many times in the past 30 days have you had four or more drinks in a day? [CLARIFY IF NEEDED: A standard drink (e.g., 12 oz beer, 5 oz wine, 1.5 oz liquor)]. |
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c. cannabis (marijuana, pot, grass, hash, etc.)? |
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d. cocaine (coke, crack, etc.)? |
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e. prescription stimulants (Ritalin, Concerta, Dexedrine, Adderall, diet pills, etc.)? |
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f. methamphetamine (speed, crystal meth, ice, etc.)? |
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g. inhalants (nitrous oxide, glue, gas, paint thinner, etc.)? |
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h. sedatives or sleeping pills (Valium, Serepax, Ativan, Librium, Xanax, Rohypnol, GHB, etc.)? |
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i. hallucinogens (LSD, acid, mushrooms, PCP, Special K, ecstasy, etc.)? |
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j. street opioids (heroin, opium, etc.)? |
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k. prescription opioids (fentanyl, oxycodone [OxyContin, Percocet], hydrocodone [Vicodin], methadone, buprenorphine, etc.)? |
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l. other – specify (e-cigarettes, etc.): |
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B. FUNCTIONING (Continued)
[OPTIONAL: GAF SCORE REPORTED BY GRANTEE STAFF AT PROJECT’S DISCRETION.]
DATE GAF WAS ADMINISTERED: |____|____| / |____|____| /|___|___|____|____|
MONTH DAY YEAR
WHAT WAS THE CONSUMER’S SCORE? GAF = |____|____|____|
B. MILITARY FAMILY AND DEPLOYMENT
[questions 7 through 10 are only asked at baseline. if this is not a baseline go to 11.]
Have you ever served in the Armed Forces, the Reserves, or the National Guard?
Yes
No [GO TO 8.]
Refused [GO TO 8.]
Don’t Know [GO TO 8.]
[IF YES] In which of the following have you ever served? Please answer for each of the following. You may say yes to more than one.
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Yes |
No |
Refused |
Don’t Know |
Armed Forces |
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Reserves |
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National Guard |
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7a. Are you currently serving on active duty in the Armed Forces, the Reserves, or the National Guard?
Yes
No [GO TO 7b.]
Refused [GO TO 7b.]
Don’t Know [GO TO 7b.]
[IF YES] In which of the following are you currently serving? Please answer for each of the following. You may say yes to more than one.
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Yes |
No |
Refused |
Don’t Know |
Armed Forces |
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Reserves |
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National Guard |
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B. MILITARY FAMILY AND DEPLOYMENT (Continued)
7b. Have you ever been deployed to a combat zone?
Yes
No [GO TO 8.]
Refused [GO TO 8.]
Don’t Know [GO TO 8.]
[IF YES] To which of the following combat zones have you been deployed? Please answer for each of the following. You may say yes to more than one.
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Yes |
No |
Refused |
Don’t Know |
Iraq or Afghanistan (e.g., Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn) |
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Persian Gulf (Operation Desert Shield or Desert Storm) |
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Vietnam/Southeast Asia |
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Korea |
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WWII |
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Deployed to a combat zone not listed above (e.g., Somalia, Bosnia, Kosovo) |
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Is anyone in your family or someone close to you currently serving on active duty in or retired/separated from the Armed Forces, the Reserves, or the National Guard?
Yes, only one person
Yes, more than one person
No
Refused
Don’t Know
B. VIOLENCE AND TRAUMA
9. Have you ever experienced violence or trauma in any setting (including community or school violence; domestic violence; physical, psychological, or sexual maltreatment/assault within or outside of the family; natural disaster; terrorism; neglect; or traumatic grief)?
YES
NO [GO TO 11.]
REFUSED [GO TO 11.]
DON’T KNOW [GO TO 11.]
10. Did any of these experiences feel so frightening, horrible, or upsetting that in the past and/or the present you:
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Yes |
No |
Refused |
Don’t Know |
10a. Have had nightmares about it or thought about it when you
did not |
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10b. Tried hard not to think about it or went out of your way
to avoid |
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10c. Were constantly on guard, watchful, or easily startled? |
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10d. Felt numb and detached from others, activities, or your surroundings? |
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B. VIOLENCE AND TRAUMA (Continued)
11. In the past 30 days, how often have you been hit, kicked, slapped, or otherwise physically hurt?
Never
Once
A few times
More than a few times
REFUSED
DON’T KNOW
C. STABILITY IN HOUSING
1. In the past 30 days how many … |
Number of Nights/ Times |
REFUSED |
DON’T KNOW |
a. nights have you been homeless? |
|____|____| |
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b. nights have you spent in a hospital for mental health care? |
|____|____| |
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c. nights have you spent in a facility for detox/inpatient or residential substance abuse treatment? |
|____|____| |
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d. nights have you spent in correctional facility including jail, or prison? |
|____|____| |
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[add up the total number of nights spent homeless, in hospital for mental health care, in detox/inpatient or residential substance abuse treatment, or in a correctional facility. (items a-d, cannot exceed 30 nights).] |
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e. times have you gone to an emergency room for a psychiatric or emotional problem? |
|____|____| |
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[if 1a, 1b, 1c, or 1d IS 16 or more nights, GO to Section d.]
C. STABILITY IN HOUSING (Continued)
2. In the past 30 days, where have you been living most of the time?
[DO NOT READ RESPONSE OPTIONS to the consumer. SELECT ONLY ONE.]
OWNED OR RENTED HOUSE, APARTMENT, TRAILER, ROOM
SOMEONE ELSE’S HOUSE, APARTMENT, TRAILER, ROOM
HOMELESS (SHELTER, STREET/OUTDOORS, PARK)
GROUP HOME
ADULT FOSTER CARE
TRANSITIONAL LIVING FACILITY
HOSPITAL (MEDICAL)
HOSPITAL (PSYCHIATRIC)
DETOX/INPATIENT OR RESIDENTIAL SUBSTANCE ABUSE TREATMENT FACILITY
CORRECTIONAL FACILITY (JAIL/PRISON)
NURSING HOME
VA HOSPITAL
VETERAN’S HOME
MILITARY BASE
OTHER HOUSED (SPECIFY) _______________________________________________
REFUSED
DON’T KNOW
In the last 4 weeks …
[READ the QUESTION FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
QUESTION |
RESPONSE OPTIONS |
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In the last 4 weeks … |
Very Dissatisfied |
Dissatisfied |
Neither Satisfied nor Dissatisfied |
Satisfied |
Very Satisfied |
REFUSED |
DON’T KNOW |
a. how satisfied are you with the conditions of your living place? |
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D. EDUCATION AND EMPLOYMENT
Are you currently enrolled in school or a job training program?
[IF ENROLLED] Is that full time or part time?
NOT ENROLLED
ENROLLED, FULL TIME
ENROLLED, PART TIME
OTHER (SPECIFY)______________
REFUSED
DON’T KNOW
What is the highest level of education you have finished, whether or not you received a degree?
LESS THAN 12TH GRADE
12TH GRADE/HIGH SCHOOL DIPLOMA/EQUIVALENT (GED)
VOC/TECH DIPLOMA
SOME COLLEGE OR UNIVERSITY
BACHELOR’S DEGREE (BA, BS)
GRADUATE WORK/GRADUATE DEGREE
REFUSED
DON’T KNOW
3. Are you currently employed? [CLARIFY BY FOCUSING ON STATUS DURING MOST OF THE PREVIOUS WEEK, DETERMINING WHETHER CONSUMER WORKED AT ALL OR HAD A REGULAR JOB BUT WAS OFF WORK.]
EMPLOYED FULL TIME (35+ HOURS PER WEEK, OR WOULD HAVE BEEN)
EMPLOYED PART TIME
UNEMPLOYED, LOOKING FOR WORK
UNEMPLOYED, DISABLED
UNEMPLOYED, VOLUNTEER WORK
UNEMPLOYED, RETIRED
UNEMPLOYED, NOT LOOKING FOR WORK
OTHER (SPECIFY) ___________
REFUSED
DON’T KNOW
3a. [IF EMPLOYED]
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Yes |
No |
REFUSED |
DON’T KNOW |
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D. EDUCATION AND EMPLOYMENT
4. In the last 4 weeks …
[READ the QUESTION FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
QUESTION |
RESPONSE OPTIONS |
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In the last 4 weeks … |
Not at All |
A Little |
Moderately |
Mostly |
Completely |
REFUSED |
DON’T KNOW |
a. have you enough money to meet your needs? |
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E. CRIME AND CRIMINAL JUSTICE STATUS
1. In the past 30 days, how many times have you been arrested?
|____|____| TIMES REFUSED DON’T KNOW
[IF THIS IS A baseline, GO TO SECTION G. OTHERWISE, GO TO SECTION F.]
F. PERCEPTION OF CARE
[SECTION F IS NOT COLLECTED AT baseline. FOR baseline INTERVIEWS, Go TO SECTION G.]
1. In order to provide the best possible mental health and related services, we need to know what you think about the services you received during the past 30 days, the people who provided it, and the results. Please indicate your disagreement/agreement with each of the following statements.
[READ EACH STATEMENT FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
STATEMENT |
RESPONSE OPTIONS |
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Strongly Disagree |
Disagree |
Undecided |
Agree |
Strongly Agree |
REFUSED |
NOT APPLICABLE |
a. Staff here believe that I can grow, change and recover. |
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b. I felt free to complain. |
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c. I was given information about my rights. |
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F. PERCEPTION OF CARE (Continued)
STATEMENT |
RESPONSE OPTIONS |
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Strongly Disagree |
Disagree |
Undecided |
Agree |
Strongly Agree |
REFUSED |
NOT APPLICABLE |
d. Staff encouraged me to take responsibility for how I live my life. |
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e. Staff told me what side effects to watch out for. |
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f. Staff respected my wishes about who is and who is not to be given information about my treatment. |
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g. Staff were sensitive to my cultural background (race, religion, language, etc.). |
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h. Staff helped me obtain the information I needed so that I could take charge of managing my illness. |
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i. I was encouraged to use consumer run programs (support groups, drop-in centers, crisis phone line, etc.). |
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j. I felt comfortable asking questions about my treatment and medication. |
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k. I, not staff, decided my treatment goals. |
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l. I like the services I received here. |
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m. If I had other choices, I would still get services from this agency. |
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n. I would recommend this agency to a friend or family member. |
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2. [INDICATE WHO ADMINISTERED SECTION F - PERCEPTION OF CARE TO THE RESPONDENT FOR THIS INTERVIEW.]
Administrative Staff
Care Coordinator
CASE MANAGER
Clinician Providing direct Services
CLINICIAN NOT PROVIDING SERVICES
CONSUMER PEER
DATA COLLECTOR
evaluatoR
FAMILY ADVOCATE
RESEARCH ASSISTANT STAFF
SELF-ADMINISTERED
OTHER (SPECIFY) ____________________________
G. SOCIAL CONNECTEDNESS
1. Please indicate your disagreement/agreement with each of the following statements. Please answer for relationships with persons other than your mental health provider(s) over the past 30 days.
[READ EACH STATEMENT FOLLOWED BY THE RESPONSE OPTIONS TO THE CONSUMER.]
STATEMENT |
RESPONSE OPTIONS |
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Strongly Disagree |
Disagree |
Undecided |
Agree |
Strongly Agree |
REFUSED |
a. I am happy with the friendships I have. |
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b. I have people with whom I can do enjoyable things. |
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c. I feel I belong in my community. |
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d. In a crisis, I would have the support I need from family or friends. |
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e. I have family or friends that are supportive of my recovery. |
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f. I generally accomplish what I set out to do. |
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[If your program does not require section H:
IF THIS IS a baseline interview, STOP NOW. THE INTERVIEW IS COMPLETE.]
IF THIS IS A reassessment INTERVIEW, Please go to SECTION I then K.]
IF THIS IS A CLINICAL DISCHARGE INTERVIEW, please go TO SECTION J then K.]
[if your program does require section h:
IF THIS IS a baseline interview, Please proceed to section H then STOP. THE INTERVIEW will be COMPLETE.]
IF THIS IS A reassessment INTERVIEW, proceed to SECTION H, then I and K.]
IF THIS IS A CLINICAL DISCHARGE INTERVIEW, proceed to section h, THEN J and K.]
H. program specific questions
Some programs have program specific data that is submitted to TRAC. CMHS will let you know if you are required to do Section H, and you will have a separate Section H form.
For a list of programs that have program specific data, see Appendix A of the NOMs Client-Level Measures for Discretionary Programs Providing Direct Services Question-by-Question Instruction Guide For Adult Programs.
I. REASSESSMENT STATUS
[SECTION I IS REPORTED BY GRANTEE STAFF AT REASSESSMENT.]
1. Have you or other grant staff had contact with the consumer within 90 days of the last encounter?
Yes
No
2. Is the consumer still receiving services from your project?
Yes
No
[Go to section K.]
J. CLINICAL DISCHARGE STATUS
[SECTION J IS REPORTED BY GRANTEE STAFF ABOUT The CONSUMER AT CLINICAL DISCHARGE.]
1. On what date was the consumer discharged?
|____|____| / |____|____|____|____|
MONTH YEAR
2. What is the consumer’s discharge status?
Mutually agreed cessation of treatment
Withdrew from/refused treatment
No contact within 90 days of last encounter
Clinically referred out
Death
Other (Specify) __________________________________
[GO TO SECTION K.]
K. SERVICES RECEIVED
[SECTION K IS REPORTED BY GRANTEE STAFF AT REASSESSMENT and DISCHARGE UNLESS the CONSUMER REFUSED THIS INTERVIEW OR ALL INTERVIEWS, IN WHICH CASE IT IS OPTIONAL.]
1. On what date did the consumer last receive services?
|____|____| / |____|____|____|____|
MONTH YEAR
[IDENTIFY ALL OF THE SERVICES YOUR PROJECT PROVIDED TO THE CONSUMER SINCE HIS/HER LAST NOMs INTERVIEW; THIS INCLUDES CMHS-FUNDED AND NON-FUNDED SERVICES.]
Core Services |
Provided |
UNKNOWN |
SERVICE |
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Yes |
No |
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1. Screening |
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2. Assessment |
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3. Treatment Planning or Review |
|
|
|
|
4. Psychopharmacological Services |
|
|
|
|
5. Mental Health Services |
|
|
|
|
[IF the answer TO 5 ‘MENTAL HEALTH SERVICES’ IS YES, PLEASE ESTIMATE HOW FREQUENTLY MENTAL HEALTH SERVICES WERE DELIVERED.]
Number of times ______ per Day UNKNOWN
Week
Month
Year
|
Yes |
No |
UNKNOWN |
SERVICE |
6. Co-Occurring Services |
|
|
|
|
7. Case Management |
|
|
|
|
8. Trauma-specific Services |
|
|
|
|
9. Was the Consumer referred to another |
|
|
|
|
Support Services |
Provided |
UNKNOWN |
SERVICE |
|
Yes |
No |
|||
1. Medical Care |
|
|
|
|
2. Employment Services |
|
|
|
|
3. Family Services |
|
|
|
|
4. Child Care |
|
|
|
|
5. Transportation |
|
|
|
|
6. Education Services |
|
|
|
|
7. Housing Support |
|
|
|
|
8. Social Recreational Activities |
|
|
|
|
9. Consumer Operated Services |
|
|
|
|
10. HIV Testing |
|
|
|
|
11. Was the Consumer referred to another |
|
|
|
|
1 For information on Federal minimum wage go to http://www.dol.gov/dol/topic/wages/.
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
File Title | CMHS NOMs Adult Client-level Measures for Discretionary Programs Providing Services |
Subject | CMHS NOMs Adult Client-level Measures for Discretionary Programs Providing Services |
Author | TRAC |
File Modified | 0000-00-00 |
File Created | 2021-01-23 |