National Park Service Visitor Survey Card

Forms and Documents

Document Name	Status
1024-0216 Published 30-day FRN 07272017.pdf Supplementary Document	2017-07-27
VSC Reports FY14-FY16.pdf Supplementary Document	2017-07-10
1024-0216 60 Day FRN.pdf Supplementary Document	2017-07-10
1024-0216 SSB 772017.docx Supporting Statement B	2017-07-10
1024-0216 SSA.12-18-2017.NPSrevisions.docx Supporting Statement A	2017-12-18

IC Document Collections

IC ID	Document Title	Status
211583	Initial Contact Script Other-Initial Contact Script	Modified
211582	Non-response Survey Other-non-response survey	Modified
11144	National Park Service Visitor Survey Card Other-survey instrument	Modified

ICR Details

OMB Control No: 1024-0216	ICR Reference No: 201701-1024-001
Status: Active	Previous ICR Reference No: 201404-1024-002
Agency/Subagency: DOI/NPS	Agency Tracking No:
Title: National Park Service Visitor Survey Card
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 12/27/2017
	Date Received in OIRA: 07/27/2017
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2020	36 Months From Approved	12/31/2017
Responses	210,540	0	172,458
Time Burden (Hours)	5,929	0	4,062
Cost Burden (Dollars)	0	0	0

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Abstract: The National Park Service (NPS) has used the Visitor Survey Card (VSC), as required by the Government Performance and Results Act of 1993 (GPRA) and other NPS and Department of the Interior (DOI) strategic planning efforts. The results are used to measure performance related performance measures regarding recreation services, and by park managers to improve the services they provide to visitors, while better protecting park resources.

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Authorizing Statute(s): US Code: 54 USC 100701 Name of Law: National Park Service Protection Interpretation and research in System
   US Code: 31 USC 1101 §1115 Name of Law: The Government Performance and Results Modernization Act of 2010 (GPRA)
   US Code: 42 USC § 4332A Name of Law: National Environmental Policy Act of as amended in 1982
   US Code: 54 USC 100702 Name of Law: National Park Service Protection Research Mandate
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 3024	01/10/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 34975	07/27/2017
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
National Park Service Visitor Survey Card
Initial Contact Script
Non-response Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	210,540	172,458	0	38,082	0	0
Annual Time Burden (Hours)	5,929	4,062	0	1,867	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Between 2014 and 2016 we noticed a 30% increase in the number of returned surveys. This change is due in part the change in contracting services used to manage the survey process. We are anticipating that 72,600 visitors will return completed survey codes fora net increase of 36,960 completed survey cards. Based upon this higher return rate we are requesting that the total annual burden hours for this collection be increased from 4,062 to 5,929 for a net change of 1,867 hours. Due to the increased number of returned survey we are expecting that 10% (n=5,940) of the 59,400 visitors refusing to complete the survey card will agree to take one minute to complete the non-response survey. This is an increase of 1,122 returned surveys and 19 additional burden hours. The total adjustment for this collection is a net increase of 38,082 annual number of responses and 1,867 annual time burden.

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Annual Cost to Federal Government: $194,600

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 07/27/2017

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