voice of Customer (VoC) surveys for NCI's cancer.gov

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0925-0642 can be found here:

Documents and Forms

Document Name Document Type
Form 4 voice of Customer (VoC) surveys for NCI's cancer.gov Form
1 Page Level Surey Page Level Survey.docx Form
2 Exit Survey Page Helpful Survey.docx Form
3 Clinical Trials Search Survey CTS Feedback Survey.docx Form
4 Content WRX Survey Content WRX Survey.docx Form
Fast Track Template VoC Final.docx Fast Track Template Voice of Customer (VoC) IC Document

Information Collection (IC) Details

IC Title:	voice of Customer (VoC) surveys for NCI's cancer.gov	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	4	Content WRX Survey	Content WRX Survey.docx	Yes	Yes	Fillable Fileable
Form	1	Page Level Surey	Page Level Survey.docx	Yes	Yes	Fillable Fileable
Form	2	Exit Survey	Page Helpful Survey.docx	Yes	Yes	Fillable Fileable
Form	3	Clinical Trials Search Survey	CTS Feedback Survey.docx	Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Public Health Monitoring

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 20,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	20,000	20,000
Annual IC Time Burden (Hours)	1,667	1,667
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Fast Track Template Voice of Customer (VoC)	Fast Track Template VoC Final.docx	08/31/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.