18 & 19 - Mobile device surveys

OMB #:0970-0485

EXPIRATION: 09/30/2019

19 – Mobile device parenting and co-parenting survey

CONTENTS

INTRODUCTORY MODULE BEFORE SET OF QUESTIONS

Module A: ENGAGEMENT DURING PROGRAM

Module B: PROGRAM DISENGAGMENT/FINAL DISENGAGEMENT (alternate version)

Module C: FATHERS’ PERCEPTION OF PROGRAM BENEFITS

Module D: PROGRAM EXPERIENCES

Module E: RELATIONSHIPS WITH PEERS

Text Survey Web Link Text

[Programming note: text for when father responds with something other than the number corresponding to a response: Sorry, your response did not match any of the options for this question. Please try again.]

Fielding Assumption:

Our goal is to use information we download from nFORM -- about treatment assignment, enrollment, and attended which sessions -- to target when someone is eligible to receive the first module. All subsequent modules will be assigned in a random order for the subsequent weeks, except for Module B. A father must be absent during a given week to be eligible for Module B. The response options for all questions may need to be tailored to the control group.

To be eligible for text surveys, fathers must either have a smartphone or an email address for the purpose of incentive delivery.

MODULE A: ENGAGEMENT DURING PROGRAM

Sample/Frequency: This module could be asked of any cohort in any week, for program and control group participants in any site. To test whether receiving these questions primes either group, we suggest sending the module to a portion of the sample at one time and then sending it to the other portion a week later. This way we can still capture the responses of the full sample, but can eventually look at the MIS data to determine if we see an uptick in participation in the week or two that follows the message receipt.

A1. Hi, it’s the B3 study of [B3 PROGRAM NAME_1]. We would like to ask [FIRST NAME OF FATHER] up to 8 questions about the program. Text “STOP” to opt out. Standard rates apply. More info on the project can be found at http://B3textmessage.mdrc.org.¹

A1-REMINDER²: Hi, it’s the B3 study of [B3 PROGRAM NAME_1]. We would like to ask [FIRST NAME OF FATHER] a few follow up questions because some were unanswered from the last survey. Text “STOP” to opt out. Standard rates apply. More info on the project can be found at http://B3textmessage.mdrc.org.

You will receive a gift code of $5 for answering all questions today. It is good for up to 1 year. How would you like to get it? Text back the number next to your answer.

1. text me the gift code (not recommended if you do not have a smartphone)

2. email me the gift code

A2. Since last [day of the week], did you attend a [B3Intervention] session?

1. Yes [SKIP TO A5]

2. No [CONTINUE TO A3]

A3. What was the main reason you did not go? [programming note: only for those answering ‘no’ to A2 and randomize response categories 1 – 5]

1. Not supposed to attend [END SURVEY]

2. Do not really like the program [END SURVEY]

3. Scheduling conflict [GO TO QUESTION A4]

4. No longer in the program [END SURVEY]

5. Forgot [SKIP TO A9]

6. A reason not listed here [SKIP TO A9]

A4. Was the scheduling conflict work related or personal?

1. Work related [END SURVEY]

2. Personal [END SURVEY]

A5. What was your biggest motivation to attend? [programming note: randomize response categories 1 – 5]

1. Reminders from [B3 intervention] staff [SKIP TO A7)

2. Another father encouraged me [SKIP TO A7)

3. Knowing food would be provided [SKIP TO A7)

4. Program helped with transportation/child care [SKIP TO A7)

5. Future job help [SKIP TO A7)

6. Something else [SKIP TO A6]

A6: Please tell us in a couple words what motivated you to attend

________________(VERBETIM RESPONSE)

A7. What do you like most about [B3Intervention]? [programming note: randomize response categories 1 – 3.]

1. Seeing staff

2. Interacting with other fathers

3. Learning stuff

4. Seeing my kid

5. Something else

6. I do not like anything

A8. Since last [day of the week], how difficult was it to attend the sessions you were scheduled for?

1. Very hard

2. A little hard

3. Not hard at all [END SURVEY]

A9. What was the MAIN reason it was difficult to attend since last [day of the week]? [programming note: randomize response categories 1 – 5]

1. Not interested [END SURVEY}

2. Transportation [END SURVEY]

3. Conflict with job/interview [END SURVEY]

4. Legal or law enforcement issues [END OF SURVEY]

5. Personal/family issues [ GO TO QUESTION A10]

6. None of the above [END SURVEY]

A10. What type of personal or family issue was it?

1. Lack of childcare

2. Living situation

3. Conflict with child’s other parent

4. Something else

END SURVEY MESSAGE

You made it through all the questions! Your $5 gift code will be emailed in the next two days or texted to you later today.

MODULE B: PROGRAM DISENGAGMENT /FINAL DISENGAGEMENT (alternate version)

Sample/Frequency: This module could be asked of any cohort in any week, for program group participants in any site. Fathers who did not attend the program in the past 2 weeks will be targeted, assuming we can use the nFORM data to determine this. This will never be the first module a father receives. The alternative questions are intended for program and control group participants in any site who did not participate in any services within the first five weeks of random assignment.

B1. Hi [NAME OF FATHER], this is the study of [B3 PROGRAM NAME]. We have another weekly survey for you. This one is no more than 4 QUICK questions. Text “STOP” to opt out. Standard rates apply. More info on the study can be found at http://B3textmessage.mdrc.org.

B1-REMINDER³: Hi [FIRST NAME OF FATHER], this is the study of [B3 PROGRAM NAME_1]. It looks like a few questions on the last survey were not completed so we would like to re-ask you 4 QUICK questions. More info on the study can be found at http://B3textmessage.mdrc.org.

You will receive a $5 gift code for answering all questions today. It is good for up to 1 year. How would you like to get it? Text back the number next to your answer.

1. text me the gift code (not recommended if you do not have a smartphone)

2. email me the gift code

B1-Alternative⁴: Hi [FIRST NAME OF FATHER], this is the study of [B3 PROGRAM NAME]. We have a few QUICK questions. Text “STOP” to opt out. Standard rates apply. More info on the study can be found at http://B3textmessage.mdrc.org.

You get a $5 gift code for answering them all. It is good for 1 year. How would you like to get it? Text back the number next to your answer.

1. text me the gift code (not recommended if you do not have a smartphone)

2. email me the gift code

B2. What is the MAIN reason you have not attended [B3 intervention] recently? [programming note: randomize response categories 1 – 4]

1. Did not like the program [SKIP to B4]

2. Not interested in topics [END SURVEY]

3. Difficult to attend [GO TO B3]

4. Got a job [END SURVEY]

5. Some other reason [END SURVEY]

6. There’s a mistake. I recently attended the [B3 intervention]. [END SURVEY_Message2]

END SURVEY_Message_2: We’re sorry! Our records might be wrong. Thank you for letting us know! Your $5 gift code will be emailed in the next 2 days or texted to you later today. [END SURVEY]

B2-Alternative: We noticed you did not attend [B3 PROGRAM NAME_1] since enrolling. What is the MAIN reason you have not participated? [programming note: randomize response categories 1 – 5]

1. Was a hassle [GO TO QUESTION B5-Alternative]

2. Disappointed with group I was assigned [GO TO QUESTION B5-Alternative]

3. Difficult to attend [GO TO QUESTION B4-Alternative]

4. Got a job [GO TO QUESTION B5-Alternative]

5. Not interested [GO TO QUESTION B5-Alternative]

6. Some other reason [GO TO QUESTION B5-Alternative]

7. Not true. I did attend. [GO TO QUESTION B3 Alternative]

B3.What was the main reason it was difficult to attend? (randomize response categories)

1. Not motivated [END SURVEY]

2. Not convenient location [END SURVEY]

3. Not convenient time [END SURVEY]

4. Too busy [END SURVEY]

B3-Alternative. Sorry - thank you for letting us know! How did you participate [B3 INTERVENTION] recently?

1. Attended workshop [GO TO QUESTION B5-Alternative]

2. Worked with staff individually [GO TO QUESTION B5-Alternative]

3. Both [GO TO QUESTION B5-Alternative]

4. Some other way [GO TO QUESTION B5-Alternative]

B4. Why did you not like the program? [programming note: randomize response categories 1 – 2]

1. The content [GO TO B5]

2. The people [GO TO B6]

B4-Alternative.What was the main reason it was difficult to attend? (randomize response categories)

1. Not convenient location [GO TO QUESTION B5-Alternative]

2. Not convenient time [GO TO QUESTION B5-Alternative]

3. Too busy [GO TO QUESTION B5-Alternative]

4. Need to take care of other business first [GO TO QUESTION B5-Alternative]

5. Not interested [GO TO QUESTION B5-Alternative]

B5. What specifically did you not like? [programming role: randomize response categories 1-5]

1. Services do not help me [END SURVEY]

2. Too many program hassles [END SURVEY]

3. Workshop topics [END SURVEY]

4. Program was too slow to help [END SURVEY]

5. Program was boring [END SURVEY]

B5-Alternative. Do you plan to attend [B3 PROGRAM NAME_2] for any service in the future?

1.Yes [GO TO END SURVEY]

2.No [GO TO END SURVEY]

3. Not sure [GO TO END SURVEY]

B6. Who specifically did you not like?

1. TStaff leading the workshops [END SURVEY]

2. Other staff members [END SURVEY]

3. Other fathers [END SURVEY]

4. I did not like any of them [END SURVEY]

END SURVEY MESSAGE

That is the last question we have for today. Thank you for your help! Your $5 gift code will be emailed in the next two days ,or texted to you later today.

MODULE C: FATHERS’ PERCEPTION OF PROGRAM BENEFITS

Sample/Frequency: This module could be asked of all cohorts in all weeks for program and control group participants in any site.

C1. Good evening [FIRST NAME OF FATHER]! This is the study of the [B3 PROGRAM NAME_1]. I have 3 short questions for you today. Text “STOP” to opt out. Standard rates apply. More info on the project can be found at http://B3textmessage.mdrc.org.

C1-REMINDER⁵: Good evening [FIRST NAME OF FATHER]! This is the study of [B3 PROGRAM NAME_1]. We would like to ask you 3 short questions that were not all answered a couple days ago. Text “STOP” to opt out. Standard rates apply. More info on the project can be found at http://B3textmessage.mdrc.org.

You will receive a gift code of $5 for answering all questions today. It is good for up to 1 year. How would you like to get it? Text back the number next to your answer.

1. text me the gift code (not recommended if you do not have a smartphone)

2. email me the gift code

C2. Since last [day of the week], did a [B3 intervention] staff person help you?

1. Yes [GO TO QUESTION C3]

2. No [GO TO QUESTION C3]

C3. Since last [day of the week], where have you used the skills you learning from the [B3 intervention] workshops the MOST? [programming note: randomize response categories 1 – 5]

1. Looking for work/at work [End Survey]

2. In dealing with my child [End Survey]

3. In dealing with my child’s other parent [End Survey]

4. In dealing with another adult [End Survey]

5. I did not use skills from workshop [End Survey]

END SURVEY MESSAGE

That is the last question we have for today. Thank you for your help! Your $5 gift code will be emailed in the next two days or texted to you later today.

MODULE D: PROGRAM EXPERIENCES

Sample/Frequency: This module is for program group participants in parenting sites only.

D1. Hello, [FIRST NAME OF FATHER], this is the study of [B3 PROGRAM NAME_1]. We have5 QUICK questions about your experiences with Just Beginning . Text “STOP” to opt out. Standard rates apply. More info on the project can be found at http://B3textmessage.mdrc.org.

D1-REMINDER⁶: Hello, [FIRST NAME OF FATHER], this is the study of [B3 PROGRAM NAME_1]. It looks like some questions were not answered in the last survey. We have 5 QUICK questions about your experience with Just Beginning. Text “STOP” to opt out. Standard rates apply.

You will receive a gift code of $5 for answering all questions today. It is good for up to 1 year. How would you like to get it? Text back the number next to your answer.

1. Text me the gift code (not recommended if you do not have a smartphone)

2. Email me the gift code

D2. Was a Just Beginning session scheduled for you and your child since last [day of the week]?

1. Yes

2. No [END SURVEY]

D3. Who brought the child to the session? [programming note: randomize response categories 1 – 3]

1. Me

2. The child’s other parent

3. Another family member or friend

4. Someone else

5. My child did not attend

D4. So far, is the program helping you to understand your child’s behavior?

1. Yes, a lot

2. Yes, a little

3. No

4. Too soon to tell

5. I do not know; have not seen child outside of program

D5. So far, is the program is helping you to relate better with your child’s other parent?

1. Yes, a lot

2. Yes, a little

3. No

4. Too soon to tell

5. I do not know; have not seen other parent

END SURVEY MESSAGE:

Thanks for answering today! Your $5 gift code will be emailed in the next two days or texted to you later today.

MODULE E: RELATIONSHIPS WITH PEERS

Sample/Frequency: This module could be asked of any cohort in any week, for program group participants in any site.

E1. Hi [first name of father]! This is the study of [B3 Program name_1].. We have a short survey today about other fathers you hang out with. Text “STOP” to opt out. Standard rates apply. More info on the study can be found at http://B3textmessage.mdrc.org.

E1-REMINDER⁷: Hi [FIRST NAME OF FATHER]! This is the study [B3 PROGRAM NAME_1].You may have forgotten to complete the short survey about other fathers you hang out with, so we would like to re-ask you a few questions. Text “STOP” to opt out. Standard rates apply. More info on the study can be found at http://B3textmessage.mdrc.org.

You will receive a gift code of $5 for answering all questions today. It is good for up to 1 year. How would you like to get it? Text back the number next to your answer.

1. TEXT ME THE GIFT CODE (not recommended if you do not have smartphone)

2. EMAIL ME THE GIFT CODE

E2. Since last [day of the week], how many times did you get help or support from another father you know? It could be at the program or not.

1. Zero

2. Once

3. Twice

4. Three times or more

E3. Other than at workshops, have you ever hung out with fathers that you have met at [B3 intervention]?

1. Yes [GO TO E5]

2. No [GO TO E4]

E4. Do you ever communicate by text or other ways with fathers you have met at [B3 intervention ]?

1. Yes [End survey]

2. No [End Survey]

E5. Have you hung out with your [B3intervention] friends since [last day of the week]?

1. Yes

2. No

END SURVEY MESSAGE: Thanks for your answers! Have a great week! Your $5 gift code will be emailed in the next two days, or texted to you later today.

Text Survey Web Link Text (http://B3textmessage.mdrc.org)

Hello!

Welcome to the Building Bridges and Bonds study (B3) website. You may remember agreeing to participate in this study when you enrolled in services at your local parenting and/or employment services provider. One part of the study is answering a few questions sent to your cell phone to learn about your opinions of the program. The questions will be sent to you by text message and you can choose from multiple answers to best describe your experience.

You will be asked to answer one short survey about once a week for no more than 5 total surveys. Each survey includes no more than 8questions and answering the questions will take no more than 5 minutes each time. You will receive $5 for completing a survey, getting up to $25total for completing all of the surveys. You will receive the money with an electronic Visa gift card either by text message or email, your choice, after completing the surveys. You can redeem the money for up to one year.

Answering the survey is your choice. There are no penalties if you decide to not take the survey,. You can text “STOP” to opt out of any survey you receive. Standard messaging rates apply. Your participation in this survey is completely voluntary.

Your name will not be included in any written reports and your responses will be kept private to the extent permitted by law.

MDRC is conducting the B3 study on behalf of The Administration for Children and Families (ACF), a division of the Department of Health and Human Services. . ACF obtained Office of Management and Budget approval for the collection of this information.

THE PAPERWORK REDUCTION ACT OF 1995

This collection of information is voluntary and will be used to learn about the effects of parenting and employment services for fathers. Public reporting burden for this collection of information is estimated to average 6 minutes per module for up to five modules, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for this information collection is 0970-0485 and the expiration date is 09/30/2019. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Erika Lundquist; 16 E 34^th St, MDRC, 19^th Floor, New York, NY 10016; (212) 340-8605; Attn: OMB-PRA (0970-0485).

If you have any questions or concerns, please contact the B3 study team at [email protected] or 1-855-907-6703 ..

1 Text for the URL is on the last page.

2 Sent 72 hours after first survey goes unanswered.

3 Sent 72 hours after first survey goes unanswered.

4 The alternative questions are intended for program and control group participants in any site who did not participate in any services within the first five weeks of random assignment

5 Sent 72 hours after first survey goes unanswered.

6 Sent 72 hours after first survey goes unanswered.

7 Sent 72 hours after first survey goes unanswered.

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