Form Approved
OMB No. 0920-XXXX
Expires XX/XX/XXXX
ATTACHMENT C: Initial Telephone Interview
Hello, [respondent name], my name is __________. I am calling from the Puerto Rico Department of Health
The purpose of this call is to evaluate the different services that have been offered to pregnant women to help them protect themselves against the Zika virus.
Do you have 20 minutes to answer some questions about what you are doing and the help you have received?
No (end call)
Yes
Before we start, are you over 18 years of age?
No (end call)
Yes,
Are you currently pregnant?
No (end call)
Yes (continue)
How many weeks pregnant are you? ________ weeks (write number)
SECTION 1. Introduction
Great! Thank you for your willingness to share your opinions with me. This will help us provide better services and support for you and your baby, and pregnant women in Puerto Rico in general.
Before I begin I want to go over a couple of items:
This interview is voluntary. You can decline to answer any question and you can end our conversation at any time
If we get disconnected, I will call you back.
There are no right or wrong answers. I am interested in your opinion. If you don’t understand the question, feel free to let me know and I can ask it another way.
This is not a test, so feel free to say you don’t know or don’t have an opinion to offer
Public reporting burden of this collection of information is estimated to average 20 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Information Collection Review Office, 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333; ATTN: PRA (0920-XXXX). |
The information you provide today will not be shared with anyone except those involved in this project. It’s important to know that the questions I’m about to ask you will not affect any of the services you are receiving. Our reports will include the responses of ALL the women who talk with us. Your answers cannot be linked back to you.
Do you have any questions before we begin?
What have you heard about Zika? (Do not read, tick all mentioned)
Pregnant women should try not to get it
It causes microcephaly or brain defects in babies
People get it from mosquitoes, so should avoid getting bitten
It can be transmitted by sex from a man to a woman
People in Puerto Rico are getting infected with Zika – the virus is here
Most people who have it, don’t know it (can have Zika and have no symptoms)
It causes fever, rash, and conjunctivitis
There is no treatment for Zika
There is no vaccine for Zika
It can be life-threatening – can cause paralysis, GBS
People should wear repellent
People should wear clothing that covers
People should eliminate standing or accumulated water
People should put screens on windows and doors
It is like Dengue and Chikungunya
It is dangerous
We need to use bed net
Have to get the vaccine
It is a mosquito
We need to use condom
We need to protect ourselves
I have known women who had a miscarriage because the baby was not normally developed because of zika infection
Babies are born and die several days after
I don’t know/I’m not sure
Haven’t heard anything
Other, please specify:
Refused [DO NOT READ]
In the past month, how often have you and your family members and friends talked about Zika?
Not at all
Only once or twice
Sometimes
Often
Every day
I don’t know/I’m not sure
Refused [DO NOT READ]
How concerned are you about Zika virus for yourself and your baby?
Not at all concerned
Slightly concerned
Somewhat concerned
Moderately concerned
Extremely concerned
I don’t know/I’m not sure
Refused [DO NOT RESPONSE]
In your opinion, how likely do you think it is that you will be infected with Zika virus during your pregnancy (or while you are pregnant)?
Extremely unlikely
Unlikely
Neutral - Neither unlikely nor likely
Likely
Extremely likely
I already have Zika [DO NOT READ]
I don’t know/I’m not sure
Refused [DO NOT READ]
And Why? [WRITE ANSWER TO WHY?]
____________________________________________________________________________________________________________________________________________________________
How confident are you in your ability to protect yourself from getting infected with Zika virus during your pregnancy?
Not confident at all
Somewhat unconfident
Neutral - Neither unconfident nor confident
Confident
Very confident
I don’t know/I’m not sure
Refused [DO NOT READ]
And Why? [WRITE ANSWER TO WHY?]
____________________________________________________________________________________________________________________________________________________________
What actions have you taken to protect yourself from getting infected with the Zika virus since you found out you were pregnant? (Do not read, tick all mentioned)
Used mosquito net at night
Used mosquito net during the day
Used mosquito repellent or spray on your body
Worn clothes that cover my arms and legs (long sleeved shirts and pants)
Used mosquito coil/light fires to keep mosquitoes away
Used a condom/had my partner use a condom in all sexual relations
Abstained from sexual intercourse
Cleaned/scrubbed water source/storage unit/water container(s)
Put
cover(s) over the water source/storage unit/water container(s)
Removed accumulated water
Sprayed or fumigated inside my home
Sprayed or fumigated outside of my home
Used larvicides (like mosquito dunks)
Put screens on windows and doors
Cleaned household environment
Drank clean water
Washed I clean water
Prayed to God
I have no answer
Wore light-colored clothing (no dark clothes)
Don’t go outside at all
Don’t go outside at night
Closed windows and doors
Cut grass
Used air conditioning
Go to doctor
Got tested and/or got my partner tested for Zika
Looked for more information about Zika
Eucalyptus oil
Cream natural repellent
Avoid places with mosquitoes
Clean the surroundings
I got the vaccine
Nothing
Repellent bracelet
Electric racquet
I used a fan
I have had talks
Be aware of the symptoms that I present
Citronella candles
I don’t know/I’m not sure
Other, please specify: __________________________________________
Refused [DO NOT READ]
Have you made any changes to your routine since learning more about Zika virus and the risk to your pregnancy?
Yes, what? (Capture verbatim responses)
No, why? (Capture verbatim responses)
I don’t know/I’m not sure
Refused [DO NOT READ]
SECTION 2. Communication/WIC Education/CDC Foundation campaign exposures
Are you seeing, hearing, or reading messages about how to prevent Zika?
Yes
Where? (Do not read, tick all mentioned)
Doctor
WIC
Family & friends
Community meetings/gatherings
TV public service announcements
TV news
Radio news
Printed news (newspapers)
Posters
Billboards
Internet or world wide web
Social media
Church
Work
University
Child’s school
Hospital
Neighbors
Family planning
Laboratories
Children School
Hospital
Airport
Community Health Center (FQHC)
Around
Puerto Rico Department of Health
Pharmacies
Stores
Other, please specify: _______________________________
No
I don’t know/I’m not sure
Refused [DO NOT READ]
Have you been oriented at WIC about Zika?
Yes
No
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
Have you received educational materials (handouts, written information) about Zika from WIC?
Yes
No
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
In the past month, do you remember seeing, hearing, or reading any TV, radio, newspaper, or online advertising about [a FAKE campaign name- “Musicians against Zika”]?
Yes
No
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
In the past month, do you remember seeing, hearing, or reading any TV, radio, newspaper, or online advertising about [CDC Foundation campaign name: ”This is how we stop Zika”?
Yes
No
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
Now, I am going to describe an ad you may or may not have seen on TV. You may or may not have seen the following ad because it is NOT running in all parts of Puerto Rico. But in the past month, have you happened to have seen an ad that shows [INSERT ad description of CDC Foundation campaign – that shows a circle of hands and within it says "stop zika"].
Yes
No
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
Now I’m going to read a list of a few types of communication you may or may not have heard about. Which of the following have you seen or heard about? [REPEAT as necessary for other types of communication]
Message |
Yes |
No |
Don’t know/not sure |
Refused |
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SECTION 3. Questions about Zika Prevention Kits
The following questions are about zika prevention kits.
Description: The Zika Prevention Kit is a tote bag that contains educational information from the Puerto Rico Health Department and the Centers for Disease Control and Prevention about how to prevent Zika infection while you are pregnant along with items that could help prevent Zika virus infection. Items in the kit include: a mosquito bed net, mosquito repellent, condoms, and some include mosquito dunks (larvicide) and thermometers.
(Note: Deleted question 15, but kept numbering to avoid confusion)
Have you been offered a Zika Prevention Kit?
Yes
From who or what organization?
WIC
My doctor
Hospital or clinic
Church
Pharmacy
Department of Health
Family member
At work
City/Municipality
Public Housing
Other: ______________________________________________
No: Document the reason given by the WIC clinic to not offer the ZPK.
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
(NOTE: Deleted question 17, but kept numbering to avoid confusion)
Have you received a Zika Prevention Kit
Yes
Who gave you your Zika Prevention Kit
WIC
My doctor
Hospital or clinic
Church
Pharmacy
Department of Health
Other
Public Housing
At work
No, [skip to question 29]
Don’t know/Not sure [DO NOT READ] [skip to question 29]
Refused [DO NOT READ] [DO NOT READ] [skip to question 29]
What color was the tote bag? [DO NOT READ RESPONSES]
Black and white
Cream
Blue
Green
Can’t remember
Other, please specify: __________________________________________
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
20. What items were included in the kit? (Do not read, tick all mentioned)
Repellent in Spray
Repellent in Cream
Repellent in Wipes
Bed net
Mosquito dunks
Condom(s)
Thermometer
Educational materials
Other, please specify:
Don’t know, didn’t open it [SKIP TO QUESTION 29]
Refused [DO NOT READ]
No, why not?
Refused
Of the items you just mentioned, which one is the most important to you? (mark stated item as ranked 1st) Which one follows in importance? (mark stated item as ranked 2nd) Which one follows in importance? (mark stated item as ranked 3rd) Which one follows in importance? (mark stated item as ranked least important)
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Order of importance |
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Item |
Ranked 1st |
Ranked 2nd |
Ranked 3rd |
Article was not mentioned |
Refuse |
Spray Repellent |
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Cream repellent |
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Wipes repellent |
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Bed net |
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Mosquito dunks |
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Condoms |
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Thermometer |
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Educational materials |
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Other, specified |
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Refused |
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I AM GOING TO READ YOU SOME STATEMENTS AND AFTER I READ THE STATEMENT I WOULD LIKE TO KNOW IF YOU AGREE OR DISAGREE WITH THE STATEMENT.
The instructions that came with the Zika Prevention Kit made it easy to know what to do with all of the items in the Zika Prevention Kit. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.
Strongly disagree
Disagree
Neither disagree nor agree
Agree
Strongly agree
There were no instructions in the kit
I didn’t read the instructions that came in the kit
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
The Zika Prevention Kit helped me understand the importance of not getting Zika during my pregnancy. Would you say that you (strongly disagree, disagree, neither disagree or agree, agree, and strongly agree) with the statement.
Strongly disagree
Disagree
Neither disagree nor agree
Agree
Strongly agree
Don’t know/Not sure [DO NOT READ]
Refused [DO NOT READ]
Some of the items in the kit may be items that you already had in your house and used. Others may be items that you didn’t have or have never used before.
BEFORE receiving the kit, when you were pregnant, how often did you use each of the following the items?
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Never or Almost Never
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Seldom or Rarely |
Sometimes |
Often |
Usually or most of the time |
Always or Almost always |
Refused |
Dont know/Not sure [DO NOT READ |
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COMMENTS
AFTER receiving the kit, how often did you use the types of items?
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Never or Almost Never
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Seldom or Rarely |
Sometimes |
Often |
Usually or most of the time |
Always or Almost always |
Refused |
Don’t know/Not sure [DO NOT READ] |
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If she says “Never or Almost Never” for any item, ask why not?
Item |
Why not? (capture verbatim response) |
Insect repellent |
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Condoms |
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Mosquito dunks |
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Bed net |
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Long sleeved clothes |
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Screens |
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Have you used up any of the items that were included in the Zika prevention kit? (or have you needed to replace any items that came in the kit?) Which items?
Yes, which items
Repellent
Condoms
Mosquito dunks (or other larvicide)
Mosquito bed net
No SKIP to question 28
Don’t know/not sure SKIP to question 28
Refused [DO NOT READ] SKIP to question 28
Have you purchased any items to replace the items in the kit that you used up (or needed to replace)?
Yes, which items "Tick all mentioned"
Repellent
Condoms
Mosquito dunks (or other larvicide)
Mosquito bed net
No, why not? "Tick all mentioned"
Do not have money to buy
Items are too expensive (too costly)
Am embarrassed to buy (e.g., condoms)
Do not feel I need them (they don’t offer protection)
Other, please specify:
Don’t know/not sure
Refused [DO NOT READ]
What other items do you recommend to be included in the Zika Prevention Kit to help pregnant women in Puerto Rico to protect themselves from getting infected with Zika?
I would include the same items that are there now
I would include more (a current item) _“Tick all mentioned”_______________________
Repellent – lotion
Repellent – spray
Repellent -- wipes
Condoms
Bed net – twin-size
Bed net – Queen size
Mosquito dunks (larvicide)
More information
Provided a phone number to ask questions
Other: _________________________________________________________
I would add…. (new items)” “Tick all mentioned”_________________________________
Natural repellents
Repellent in cream
Unscented repellents (odor-free)
Insecticide for spraying home
Citronella candles
Cobras
Coupons for products
Coupons for screens
Other: _________________________________________________________
I would do something else entirely (specify)
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
For any items that are not currently included in the Zika Prevention Kit, ask them
why they would put the particular item in the kit? What protection do they think it offers?
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
[Note: Due to concerns about negative news coverage about aerial spraying and possible effects on completion of the interview, questions about insecticide spraying were moved to the end of the interview]
SECTION 4. Questions about mosquitoes in their environment (environmental stimuli):
In a typical day, how often are you bothered by mosquitoes biting you
Never
Rarely
Sometimes
Often
Always
Don’t Know/not sure [DO NOT READ]
Refused [DO NOT READ]
Where do you spend most of your day on weekdays?[Choose only one]
In my home
Inside at work
Outside at work
Outside someone else’s home
Inside someone else’s home
Equal time inside and outside
School/University
Doing errands
Same time at home and at work
Multiple places
Other: ________________________________________________
Don’t Know/not sure [DO NOT READ]
Refused [DO NOT READ]
Do you have any air conditioning in your home?
No
Yes in one room, I used it at night (participant’s bedroom)
Yes, in one room used all the time
Yes, in more than one room (multiple rooms)
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
Do you spend a lot of time each week in a place that has air-conditioning?
No
Yes
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
Does the home where you live have any screens (escrines, tela metalico, tela mosquitero) on windows that open?
Not on any windows
On some windows
On all windows
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
How about screens on the doors that open outdoors?
None on the doors
On some doors
On all doors
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
Do you have the authority to decide about structural changes (like installing screens) and to fumigate your home inside and outside?
No
Yes
Other, please specify:
Can decide only about fumigation
Rental home
Family member’s home
Public Housing
Other: _____________________________________________________________
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
In what zipcode do you live?
Please specify: ___ ___ ___ ___ ___ -- ___ ___ ___ ___
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
SECTION 5. Questions about Risk Perception of Zika
Do you personally know anyone who has been told by a health professional that they have Zika infection? (Read the options; Tick all mentioned)
No one I know at all
Sort of, people I don’t know well but whom I know have been diagnosed
Yes I know people who have been diagnosed with Zika
Yes, I have a close friend or relative who has been diagnosed
Don’t know/not sure
Refused
Do you personally know anyone who has been told by a health professional she has Zika infection while pregnant? (Read the options; Tick all mentioned)
No one I know at all
Sort of, people I don’t know well but whom I know have been diagnosed
Yes I know people who have been diagnosed with Zika
Yes, I have a close friend or relative who has been diagnosed
Don’t know/not sure
Refused
Have you ever had a Zika test?
Yes
No (Skip to question 41)
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
How long did you have to wait to be told the results of your Zika test?
Less than two weeks
Between two weeks and a month
Over a month but less than two months
Over two months but less than three months
Over three months
Never was told the results of my Zika test
Just got tested
Other, please specify:
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
SECTION 6. Their opinion about what is needed and how to reach pregnant women
What do you think is needed or that needs to happen in order to protect pregnant women from getting infected with the Zika virus? [capture verbatim response “Tick all that are mentioned” and write them
Fumigate in the community
Fumigate homes of pregnant women
Eliminate accumulated water in the community
Eliminate mosquito hatcheries (breeding sites)
Clean up communities (pick up trash/debris)
Pick up used tires
Inspect and take care of abandoned houses
Provide emotional support for pregnant women
Educate everyone in the community to do their part
Continue with the activities they have been doing, they have been good
Accelerate the zika test results
Provide more education for pregnant women
Provide education for everyone in the community
Keep providing Zika Prevention Kits
Provide repellent
Provide condoms
Provide light colored clothes that cover
Provide resources for women to screen their windows and doors
Educate gynecologists/physicians about Zika
People have to act, protect themselves
Help people with low income
Do not alarm, especially pregnant women
I try to not go outside
Don’t know/not sure [DO NOT READ]
In the past week, how often have you used insect repellent?
Never
Seldom or rarely
Sometimes
Often
Usually or most of the time
Always
Don’t know/not sure [DO NOT READ]
Refused
I will read a list of actions and you can tell me if they can be used to protect from becoming infected with Zika. [Check all that apply. (Read the options)]
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Yes |
No |
Don’t know/Not sure [DO NOT READ] |
Refused [DO NOT READ] |
Use mosquito repellant |
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Drink only clean water |
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Use condoms or not having sex |
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Put screens on windows and doors |
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Wear clothes that cover arms and legs |
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SECTION 7. Questions about insecticide services for pregnant women
The following questions are about the Indoor residual spraying
Description: Indoor residual spraying (IRS) is when specially trained professionals spray insecticide inside of the home in and on the places that mosquitoes like to rest. The spraying can be done anytime during the day and usually will kill mosquitoes for about three months. IRS is most effective when most houses in a neighborhood have their homes sprayed.
Have you heard about spraying insecticides inside or outside of homes to protect against mosquitos that carry Zika?
Yes,
No (SKIP to question 51)
Don’t know/not sure [DO NOT READ] (SKIP to question 51)
Refused [DO NOT READ] (SKIP to question 51)
Have you been offered spraying services for your home? [or Has anyone called you/contacted you to offer you spraying services for free?]
Yes
From who or what organization? "Tick only one"
WIC
Department of Health
Both (WIC and Department of Health)
Other
No (skip to question 51)
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
When services were offered to you, did you want them?
Yes, why (Do not read, tick all mentioned)
Wanted to have fewer mosquitoes in my home
They were free
Want less chance of getting bitten
Don’t want to get Zika
I have accumulated water around home
There are many mosquitoes where I live
I don’t have screens at home
I am in the early stage of pregnancy, which puts me at greater risk, I want to prevent
Because my neighbors don’t remove accumulated water
I’m worried
It is not harmful
Other, please specify:
No, why not (Do not read, tick all mentioned)
Don’t want chemicals sprayed in my home
I have young children in my home
I have a sick family member
My home does not need spraying (have screens or air conditioning)
My neighbors do a good job of removing accumulated water
We maintain our house surroundings clean
It is not necessary, I’m taking precautions
I fumigated
The doctor told me not to do it
They do not explain what the chemical is for, how it works, and the effects it can cause
I have asthma or a family member with asthma
Other, please specify:
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
When services were offered to you, did you accept them?
Yes, why (Do not read, tick all mentioned)
Wanted to have fewer mosquitoes in my home
They were free
Want less chance of getting bitten
Don’t want to get Zika
Because my neighbors don’t remove accumulated water
It is important/Necessary to help prevent
I’m worried
It looks like a good idea, it could be useful
My house does not have screens
To protect my baby/feels secure/to be calm
I have accumulated water
There are mosquitoes
Other, please specify:
No, why not (Do not read, tick all mentioned) SKIP to 51
Don’t want chemicals sprayed in my home
I have young children in my home
I have a sick family member
My home does not need spraying (have screens or air conditioning)
My neighbors do a good job of removing accumulated water
I already fumigated
Other, please specify:
Don’t know/not sure [DO NOT READ] SKIP to 51
Refused [DO NOT READ] SKIP to 51
Has an appointment been made for you to receive insecticide spraying in your home? (or has your home been scheduled to receive spraying services?)
Yes
No
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
Have you received spraying services at your home? (or has your home been sprayed already?)
Yes
No
Don’t know/not sure [DO NOT READ]
Refused [DO NOT READ]
(NOTE: Deleted question 50, but kept numbering to avoid confusion)
In your opinion, how important is it to offer insecticide spraying services to pregnant women in Puerto Rico?
Not at all important
Slightly important
Neutral (not important but not unimportant)
Somewhat important
Very important
Don’t know/not sure
Refused
How much has the Zika virus outbreak during your pregnancy changed the amount of stress you feel or experience in your life?
Zika has made me feel A LOT more stressed than usual
Zika has made me feel A LITTLE more stressed than usual
Zika has not made me feel more or less stressed than usual [SKIP FOLLOW-UP QUESTION]
52a. Follow-up question: You said you that Zika has made you feel…[A LOT or A LITTLE more stressed than usual], what would be helpful to you in handling the stress that you are feeling?
Free text response: _____________________________________________________________________________
53. Do you have someone you could turn to right now if you needed practical help, like getting a ride somewhere, or help with shopping or cooking a meal?
Yes
No
Don’t know
Refused
54.
Do you have someone you could turn to right now if you needed someone
to comfort or listen to you?
Yes
No
Don’t know
refused
For the next question I am going to list a number of services that you may or may not need. Say “yes” if you feel you need the service or say “no” if you do not feel you need the service.
55. Do you feel you need any of the following services?
Food stamps, WIC vouchers Yes No I already receive
Help with parenting healthy children Yes No I already receive
Help with taking care of children with special needs Yes No I already receive
Counseling to help address personal problems Yes No I already receive
Help to quit smoking, deal with smoke in the house Yes No I already receive
Help to reduce violence in your home Yes No I already receive
Other (please specify)______________________________________________
Request to call them back
Can I call you again next month to ask you a few questions about the actions you and the community are taking to protect against Zika?
No
Yes
Is the phone number I used to reach you today, the best number to reach you at?
Yes
No, what number should I call? [Write down phone number]
_____________________________________________________
Thank you for answering these questions! Your answers will help us in our efforts to keep pregnant women and their babies healthy. Do you have any questions?
Thank you so much for your participation.
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
File Modified | 0000-00-00 |
File Created | 2021-01-22 |